Swiss Madison SM-WC427 User manual

Concealed In-Wall Toilet Tank
Carrier System 2x4
SM-WC427
@SwissMadison
#WellMadeForever
INSTALLATION INSTRUCTIONS
Wall-Hung Carrier System
well made forever
www.swissmadison.com | 1-434-623-4766 | [email protected]

Plumbers
Grease Flat File Drill
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If you have any questions or concerns please contact us:
1-434-623-4766
[email protected]
PRIOR TO INSTALLATION:
· Inspect carrier to ensure no damages have occurred while in shipping.
· Observe all plumbing and building codes in accordance with your state and local requirements.
· All dimensions are nominal! Be sure to measure your toilet prior to installation.
· The step-by-step guidelines in the installation instructions are a general reference. Should there be
any discrepancies, Swiss Madison cannot be held liable. It is recommended to install all Swiss
Madison products by hiring a licensed professional.
· Read installation and maintenance instructions thoroughly before installing. Be sure to use proper
tools and always wear proper personal safety accessories for your protection.
· Be sure to properly bleed all air from the piping system, trapped air can cause damage to the flushing
system and toilet bowl.
· Additional floor and wall preparations may be necessary to avoid damage to the product· Swiss
Madison recommends using a cement board or tile backer board for the wallboard backing, avoid
gypsum board as it may compromise the load strength of the toilet installation.
SUGGESTED TOOLS & MATERIALS:
Safety
Glasses Wrench Level
Hacksaw Tape
Measure
WALL-HUNG CARRIER SYSTEM INSTALLATION INSTRUCTIONS

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WALL-HUNG CARRIER SYSTEM INSTALLATION INSTRUCTIONS
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1. Measure Frame
· Measure frame to confirm cistern installation location
Included Parts (Carrier):
· Cistern cover
· Mounting box
· Mounting box cover
· Flush pipe assembly
· Drain pipe assembly
· Discharge pipe assembly
· Pipe clamp
· Ground fixation screws
· Allen screws
· Anchor & screw components
· Bellows
· Braided hose
· Stop valve
· Bolt components
· Tee
· Panel holder and rods
· Mounting panel
· Dust Covers
· Power wire
· Off-seat flushing module
· Flush Plate
Included Parts (Toilet):
· Smart toilet
· Transition pieces
· Nuts & washers
· Bolt covers
· Ball valve switch
· Volcros
· Remote control
· Water inlet hose
· Power cord
· Mounting pad
535mm Ø10 x 75mm
Ø10 x 75mm
Ø10 x 75mm
381mm
500mm
500mm
1256mm

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WALL-HUNG CARRIER SYSTEM INSTALLATION INSTRUCTIONS
2. Fasten Mounts
3. Connect Discharge Pipe
· After adjusting bowl height, fasten four mounts (A).
· Screw carrier to wood framing flush across the front.
NOTE: It is recommended to use 2 1/2” screws and 1 1/4” fender washers (4 of each total).
· Ensure frame is flush and level before fastening.
· Install the stop valve on water line in unfinished wall
· Find the center of the discharge pipe before fastening. Drill a 3 5/8” hole through framing
for later installation.
· Once discharge hole is drilled through framing, connect bracket as shown.
Water supply pipe
Control valve
W=5 ”
W=6 ”

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WALL-HUNG CARRIER SYSTEM INSTALLATION INSTRUCTIONS
4. Install T-Connector
5. Install Auto Flush Module
· Install the t-connector inside the mounting box.
· Insert module to the designated location at the top right of the mounting box.
· Connect the 3 corresponding wires.
· Turn on the stop valve to do a water test.

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WALL-HUNG CARRIER SYSTEM INSTALLATION INSTRUCTIONS
6. Install Cistern Cover, Mounting Box & Dust Covers
7. Connect Power Source
A) For wired connection to junction box/circle breaker.
· Attach corrugated pipe (below) to the frame by running pipe through the
bottom right hole of the frame.
· Pass the pipe through the lower right side of the frame through the designated
hole and connect the opposite end to your junction box/circuit breaker.
· After connecting the corrugated pipe to the junction box, you may finish the
wall and proceed with power connection after wall is sealed.
· Remove the dust covers and protective sleeves.
· Cut off excess corrugated pipe and detach mounting box.
· Install the power cord connector as shown below.
0
FFL
500mm
500mm

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WALL-HUNG CARRIER SYSTEM INSTALLATION INSTRUCTIONS
8. Connect Power Source cont.
· Install the power cord connector.
· Cut plug from end of power cord.
· Pass power cord through corrugated pipe and into junction box.
· With the power turned off, install the circuit breaker in accordance with the circuit breaker manual.

1. Remove Seat
· Open seat lid and remove fixing screws/washers from seat lid.
· Remove the bidet seat from the toilet bowl.
2. Dry Fit Outlet Pipe and Inlet Pipe
· Attach mounting pad.
· Fully insert straight tube into cistern flushing outlet then connect pipe into discharge outlet.
· Draw lines to mark the finished wall location on each pipe as pictured below.
Toilet Installation
50mm
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SMART TOILET INSTALLATION INSTRUCTIONS

3. Determine Pipe Size
· Apply lubricant on rubber washers of straight tube and connecting pipe, then insert into holes.
· Draw lines on pipes as pictured below.
4. Cut Pipes
· Measure the distance between both marked lines on pipe. Take measured distance, deduct from
bald end of pipe and cut pipes as shown below.
· After cutting, take a file and remove all burrs. Try and bevel pipe edge.
L1: The distance between the two lines on the straight tube.
L2: The distance between the two lines on the connecting pipe.
L1+5mm
L1 L2
L2+3mm
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SMART TOILET INSTALLATION INSTRUCTIONS

5. Mount Toilet Bowl
· Apply lubricant to the joint surface on straight tube and connecting pipe.
· Mount the toilet bowl to the wall.
6. Level and Attach Bowl
· Attach bowl using the washers and bolts, make sure the bowl is level, then cover with included cap.
· Remove extra liner along the outline of the toilet.
· Fill any gaps with cement or sealant.
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SMART TOILET INSTALLATION INSTRUCTIONS

7. Connect Bidet Seat
· Connect water inlet hose in the toilet with ball valve switch in the bidet seat.
· Connect power cords between the toilet and the bidet.
· Wrap both previous connections with Velcro.
· Wrap Velcro around off seat auto flush wire and connect between bidet and toilet.
· Secure with Velcro to the bottom of the toilet.
· Reinstall bidet seat using screws and bolt covers .
8. Install Flush Plate
· Install flush actuator plate according to installers instructions.
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SMART TOILET INSTALLATION INSTRUCTIONS

Daily maintenance
Main unit maintenance
1. Disconnect the power before maintenance.
2.Use only a soft, damp cloth to clean.
Avoid using harsh chemicals.
3. Safety self-inspection
After cleaning, re-connect the toilet with
the power supply.
Tips: In this state, the nozzle rod will return to
its normal position if sitting on the unit or
no operation for 10 minutes.
3. Use only a soft, damp cloth to clean.
Avoid using harsh chemicals.
DO NOT pull the nozzle housing outward
or inward to prevent damage of the nozzle
and motor.
2. The spray nozzle can be removed and
cleaned separately. After the spray nozzle
extends outward, hold the nozzle housing
with one hand, remove the nozzle itself by
gently pulling it towards with the other hand.
Spray nozzle maintenance
1. While not sitting on the unit, short press
the “REAR/MOVE” Button on the main
unit, the spray nozzle will extend outward
and water will flow out.
4. Once cleaning is completed, re-install the
nozzle to the nozzle housing. Press the
“STOP” button on the main unit/remote
control to return the nozzle rod to its normal
position.
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SMART TOILET MAINTENANCE INSTRUCTIONS

Emergency troubleshooting
Remote control is not working
1. Use the buttons on the main unit to operate.
2. Remote control battery replacement:
Take down the remote control from
the hanger, open battery cover and
replace batteries, place the remote
control back into the hanger.
Tips: When replacing batteries of remote
control, the auto functions and energy
saver settings will return to default and
need to be reset.
Connect the end
of the cover seat
Fill water in a large bucket (around 8L),
flush the toilet from the center of the
toilet bowl. Be careful to avoid water
overflowing from the toilet.
1. How to flush the toilet in water and
power failure:
Filter maintenance
1. Turn off the water supply at the ball valve
switch and disconnect water inlet hose.
If poor spray performance occurs
under normal conditions:
2. Remove the filter.
3. Clean out filter under running water.
4. Re-install the filter, re-connect water inlet
hose and then turn on water supply.
Water and power failure
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SMART TOILET TROUBLESHOOTING

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SMART TOILET TROUBLESHOOTING
While sitting on the unit, press “Dry” button to activate the drying
function. Press “STOP” button to stop drying. It’ll stop automatic
-ally after one cycle if the “STOP” button is not pressed.
While sitting on the unit, press “FRONT/MOVE” button to activate
front washing. During the front washing process, press “FRONT/
MOVE” button to activatethe front moving washing function.
Press “STOP” button to stop washing.
Operation instructions of main unit buttons
1. While sitting on the unit, press “REAR/MOVE” button to activate
rear washing. During the rear washing process, press “REAR/
MOVE” button to activate therear moving washing function.
Press “STOP” button to stop washing.
2. While not sitting on the unit, short press “REAR/MOVE” button,
the rod will extend outward to allow access for washing. After
washing is completed, short press “STOP” button to retract rod.
Tips: 1. In working mode, the power light is on and Energy Saver light is off. In Energy Saver
mode, the power light is off and Energy Saver light is on. In standby mode, all lights
are off.
2. All function settings are set to the middle level by default. Once the settings are
changed by remote control or main unit buttons, these settings will be saved and
stay unchanged for the next use.
Function description of main unit buttons
1. Long press the “STOP” button (for about 3s), the main unit will
enter power-off mode (red light will turn off). Long press the
“STOP” button again, the main unit will return to working mode
(red light will turn on). In power-off mode, all buttons cannot be
used except the “STOP” button on main unit.
2. While sitting on the unit, a short press to the “STOP” button
can stop the ongoing front/rear washing or drying function.
While not sitting on the unit, a short press to the “STOP”
button can switch between working mode(red light) and
energy saver(blue light).

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SMART TOILET TROUBLESHOOTING
Troubleshooting guide
Problem Cause
No Water is
Released from
the Spray Nozzle
Water Inlet hose is bentor kinked
Inlet Stop Valve is turned "OFF"
Water supply is not connected
Poor Water
Pressure
Water Inlet hose is bentor
kinked
Ball valve switch is not fully open
Inlet filter is blocked
The Water temperature is set too
high or too low
The Seat temperature is set too
high or too low.
The unit is in Standby Mode
Solution
Ensure inlet hose isconnected to the unit and
isnot kinked or bent
Turn the ball valve switch "ON"
Connect water supply andwait for water to
come
Ensure inlet hose is directly connected to
the unit and isnot kinked or bent
Turn the ball valve switch "ON"
Remove and clean the Filter as outlined in the
section “Filter Maintenance”
If the Water temperature is too hot or too cold,
adjust the temperature on the remote control
If the Seat temperature is too hot or too cold,
adjust the temperature on the remote control
Switch to Operating Mode and wait about 3
minutes for the seat to warm up
Dryer is not blowing
Nozzle rod cannot
retract
Nozzle rod cannot
extend
Malfunction of
deodorization
Attention
The dryer temperature is set too
high or too low.
The unit is in Standby mode or
power saving mode
There is no power to unit
The Nozzle rod is clogged
There is no power to unit
User is not within the sensing area
of the seat
The batteries in the remote have
been installed in the wrong direc
-tion or The batteries in the remote
are lack of power and cannot
supply enough-power
User is not within the sensing area
of the seat
Deodorization function continues
after user leaves
If the problems cannot be solved by above methods, please turn off the power
and contact service provider for maintenance.
If the leakage circuit breaker often trips off, it means the unit has electricity leakage,
please turn off the power and contact service provider for maintenance.
It is normal for the Deodorizing Function to
continue operating after the user leaves the
seat. This ensures complete removal of odors.
Adjust position on seat to activate the sensor
Reinstall the batteries in the correct direction.
Replace the batteries.
Adjust position on seat to activate the sensor.
Wait for power.
Clean out the Nozzle as outlined in the “Nozzle
Maintenance”section.
Manual retract nozzle rod gently. Wait for
power.
Switch to operating mode to use dryer function
If the dryer temperature is too hot or too cold
adjust thetemperature on the Remote control
High or Low Water
Temperature
High or Low Seat
Temperature
High or Low Drying
Temperature
Remote control is
not working

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SMART TOILET SAFETY INSTRUCTIONS
SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING
When using electrical products, especially when children are present, basic safety precautions
should always be followed, including the following:
1. This product is not intended for children (without proper adult supervision).
2. This product is not intended for individuals with reduced physical, sensory,
or mental capabilities.
DANGER –To reduce the risk of electrocution:
1. Do not place or store product where it can fall or be pulled into a tub or sink.
3. Do not reach for a product that has fallen into water. Unplug immediately.
4. Do not wash the main unit or electrical plug with water or detergent.
5. Do not handle the electrical plug with wet hands.
6. Never block the outlet of the air dryer.
7. Never disassemble, repair or modify this product.
8. Ensure Power Cable is unplugged during the installation and maintenance of the appliance.
WARNING –To reduce the risk of burns, electrocution, fire, or injury to persons.
2. Do not place in or drop into water or other liquid.
1. Close supervision is necessary when this product is used by, on, or near children or
individuals with disabilities.
2. Use this product only for its intended use as described in this manual. Do not use
attachments which are not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug, if it is not working properly,
if it has been dropped or damaged, or dropped into water.
4. If the electric cord is damaged, it must be replaced by the manufacturer, its service center
or equivalent specialist.
5. Keep the cord away from heated surfaces.
6. Never use while sleepy or drowsy.
7. Never drop or insert any object into any opening or hose.
8. This appliance MUST be plugged directly into a properly grounded electrical outlet.
Extension cords are NOT permitted. (See Grounding Instructions)
9. Do not throw cigarettes and/or other ignited materials into toilet.
10. This product is an electric appliance, please avoid direct contact with water or other liquids.
11. Do not position the product on its side or upside down while making electrical
connections.
12. It is not recommended to use other electric appliances in the same outlet.
13. Do NOT reuse any existing water supply hoses, otherwise it might cause leakage,
fire or electrical shock. Installation of the bidet seat should include specified
components and new water supply hose.

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SMART TOILET SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
CAUTION –Failure to follow the instructions may cause bodily injury orproperty damage.
GROUNDING INSTRUCTIONS
This product should be grounded. In the event of an electrical short circuit, grounding reduces
the risk of electric shock by providing an escape wire for the electricalcurrent.
The plug must be plugged into an outlet that is properly installed and grounded.
DANGER –Improper use of the grounding plug can result in a risk of electric shock.
If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to
either flat-head terminal.
Check with a qualified electrician or serviceman if the grounding wire instructionsare not
completely understood, or if in doubt as to whether the product is properlygrounded.
This product is factory equipped with a specific electric cord and plug to permit connection to
a proper electric circuit. Make sure that the product is connected to an outlet having the same
configuration as the plug.
No adapter should be used with this product. Do not modify the plug provided — if it will not
fit the outlet, please have the proper outlet installed by a qualified electrician.
If the product must be reconnected for use on a different type of electric circuit, the reconnection
should be made by qualified service personnel.
SAVE THESE INSTRUCTIONS
1. Do not install or use the product in wet or damp locations such as a steam room.
2. Ensure the electrical outlet is positioned where it will not come in contact with water.
3. This product should be used with 110V-120V,50/60Hz electrical current only,load current
is at least 15A. Power plug must be equipped with ground fault circuit interrupter or ground
fault electrical leakage protector or similar high sensitive, rapid type leakage switch
(Rated sensitive current under 6mA).
4. It is recommended to unplug the unit during thunderstorms to prevent electrical damage.
5. Do not stand on product, seat or seat cover.
6. Do not lean against the seat cover when using the product.
7. This product is equipped with a soft-closing seat cover. Do not push the toilet seat closed,
or damage may occur.
8. Do not use any caustic chemicals to clean this product.
9. Exposure to direct sunlight is not recommended.
10. Only use tap water or portable water, otherwise it may cause irritation to the skin or
malfunction.
11. Do not connect water supply to a HOT water supply. Make sure inlet water temperature
is between 37.4~95ºF.
12. Do NOT expose the Bidet Seat or Toilet to freezing conditions.
13. If the unit will not be used for an extended period of time (over 3 days), it is recommended
to unplug the electrical connection, turn off water supplies, and drain any water present in
the product.
14. If the unit is malfunctioning, unplug from electrical connections, and turn OFF water supply.
15. The product itself is not equipped with an emergency power circuit breaker, a power circuit
breaker should be connected in series in the power input loop of the same room where the
product is installed before safe use. Otherwise, the accidental failure of this product may
cause bodily injury or property damage.
16. If this product is installed without a power cord plug, a switch device capable of disconne-
cting the power supply of this product must be installed at the front end of the fixed wiring.

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SMART TOILET SAFETY INSTRUCTIONS
Drying button
Front washing button
Parts identification
Left side
Lid
Bumper
Seat
Ceramic toilet
Stop
Rear washing button
Right side
Night light
sensitive window
Spray nozzle
Front washing
Rear washing
Drying baffle

1-434-MADISON
(623-4766)
www.swissmadison.com
ONE YEAR LIMITED WARRANTY
Swiss Madison® products are made with quality materials and excellent craftsmanship to provide our
customers with beautiful, durable, long-lasting products. Should there be any defects in materials or
craftsmanship under regular use that are discovered within the first year of installation, Swiss Madison®
will provide replacement parts at no charge, or at its discretion, replace any product or part of the product
that is deemed defective, under normal installation, use, service or maintenance. This warranty applies
only to the original purchaser. Proof of purchase will be required in the instance of a claim.
Swiss Madison®recommends all installations of Swiss Madison® products to be conducted by a
licensed, professional plumber or contractor. Swiss Madison®will not be held responsible for any
damage or product failure due to improper installation, misuse, or failure to utilize a licensed professional
for installation. Swiss Madison® is not responsible for any installation or removal costs.
This One Year Limited Warranty Will Be Voided If:
• The installation recommendations were not followed by the installer
• The product has been moved from its initial place of installation
• The product has in any way been modified from its packaged state
• The product has been subjected to improper maintenance, abuse, misuse, excessive use of
chemicals, accidents, or other damages, etc.
Swiss Madison®makes no implication that its products comply with any local building or plumbing
codes. It is the consumer’s responsibility and obligation to determine local code compliance prior to and
during installation. This warranty extends only to the original purchaser and first consumer.
Swiss Madison®is not responsible for any special, incidental or consequential damages associated with
the installation, replacement, return or use of the original purchaser’s product. This includes, but is not
limited to: freight costs, labor, travel time, lost profit, home damages and other contingent liabilities and
costs (including, without limitation, costs associated with ‘professionals’ or ‘experts’, investigations,
audits, analyses, attorneys and any other professional/hired services).
The Swiss Madison®warranty is a comprehensive and explicit limit of liability. All items not disclosed
within the warranty are not addressable within the responsibility of Swiss Madison®. Certain states have
variances regarding implied warranties; in those situations, we remain fully compliant.
If you have any questions or concerns, please contact us directly at
1-434-MADISON (623-4766)
WARNING: Contents of your order may contain sharp and possibly other harmful pieces and may
cause hazard to children and adults. Swiss Madison®is not responsible in any way for personal
damages.
w e ll made for e ver