Swissvoice C50s User manual

Instruction Manual
C50s
1

Table of Contents
1. INTRODUCTION
2. TOUCH SCREEN AND KEYS DESCRIPTION
3. SMARTBASE KEYS DESCRIPTION
4. Unit as received
5. GET STARTED
6. BASIC OPERATION
Installing the SIM card, memory card and
battery
Remove the battery cover
Insert the SIM card (required) and the
memory card (optional)
Insert the battery and replace the battery
cover
Charge the phone
Getting Started Guide
Turn the Phone ON/OFF
Call from the 3 One-Touch speed dials
Make a Call
Call from Phonebook
Call Log
Receive a Call
Adjust the earpiece loudness
Ringer mode
Messages
Write New Messages
Pictures
Camera
Settings
ADD new Contact
EDIT Contact
Edit the 3 One-Touch speed dial buttons
Add new contact to Favorite contacts in
CALL button
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P. 2
P. 3
P. 5
P. 5
P. 6
P. 6
P. 6
P. 7
P. 8
P. 9
P.10
P.11
P.11
P.11
P.11
P.11
P.12
P.12
P.12
P.12
P.12
P.13
P.13
P.13
P.13
P.14
P.14
P.14
P.14

P. 1
7. UNIQUE FEATURES HIGHTLIGHT
8. TECHNICAL DATA
9. PROBLEMS AND SOLUTIONS
10. ENVIRONMENT
11. DECLARATION OF CONFORMITY
12. WARRANTY
Advanced Settings
Talking Dialing Digits
TORCH
SOS Assistance button
Set SOS number
Caregiver/Family Member Remote
Monitoring and Assistance Premium
Service
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P.15
P.15
P.15
P.15
P.15
P.16
P.16
P.17
P.18
P.20
P.20
P.20

P. 2
1. INTRODUCTION
C50s is a smartphone with desktop SMARTBASE.
When C50s smartphone is sitting at the SMARTBASE
cradle, user can control the smartphone features from
SMARTBASE keypad.
C50s features :
• Easy-to-use interface
• Text <=> Speech message
• M4/T4 HAC level
• Audio boost +35dB/
Ringer 85dB
• SOS button
• Easy-charging
• Call/Music/Radio handsfree
speaker on SMARTBASE

P. 3
2. TOUCH SCREEN AND KEYS DESCRIPTION
1
3
4
5
6
7
8
9
10
12
11
15
16
17
1314
2
12:01
1 - Torch (Long press)
2 - Audio Boost button
3 - Front camera
4 - Receiver
5 - Silent / Vibrate only / Normal mode
6 - One Touch speed dials
7 - Calls Center
8 - Message Center - SMS, WhatsApp, email, etc.
9 - Pictures Center - View received photos and videos
10 - More . . . Flashlight, camera, applications, settings
etc.
11 - Battery level
12 - Back button

P. 4
18
19
20
21
22
23
18 - Headset socket
19 - Main camera
20 - Flashlight / Flash LED
21 - Emergency call (SOS) key
22 - Speaker
23 - Micro-USB socket for charging
13 - Home Button
14 - Task Manager ( Can be enabled in Advanced
Settings / Display & Sound Settings )
15 - Turn ON/OFF the screen; Power ON/OFF ( Long press )
16 - Volume up key
17 - Volume up key

P. 5
3. SMARTBASE KEYS DESCRIPTION
12
5 6 7 8 9 10
3
4
1 - Power supply socket
2 - Charging cradle
3 - Speaker
4 - SOS key
5 - Android Key - Task Manager, Home, Back ( Same
function as the smartphone keys )
6 - Answer/Call key
7 - Microphone
8 - Status Indicator
9 - Volume control
10 - Humidity and Temperature Sensor
4. Unit as received
1. C50s Smartphone
2. Smartbase
3. Adaptor with USB cable
4. Quick user guide
5. Battery
6. Battery Cover
7. Earphones
Note: All the diagrams are for illustrative purposes. It
may be slightly different from the actual unit.
In keeping with our environmental preservation and
compliance commitment, we include Quick User Guide
in our packaging. For digital copy of user manual and
useful information, please visit our website or contact
our Helpline. www.swissvoice.net

P. 6
5. GET STARTED
Installing the SIM card, memory card and battery
ATTENTION :
• Risk of swallowing small objects! The SIM card
& memory card can be removed. Small children can
swallow them.
• Do not bend or scratch the SIM card. Prevent any
contact with water, dirt or electrical charges.
• Turn off the phone and disconnect the charger before
removing the battery cover.
Remove the battery cover

P. 7
Insert the SIM card (required) and the
memory card (optional)
- With the SIM card golden contacts facing down, insert
the SIM card into the slot until it stops as illustrated.
- To expand the internal storage memory, you can
insert a microSD memory card ( maximum capacity of 32
GB / not included). Insert the memory card into the slot
until it stops as illustrated.
Note: Both card slots (SIM1=Standard, SIM2=Micro)
support LTE (4G). If nano SIM card is used, a SIM card
adaptor is required ( provided by operator ).

P. 8
Insert the battery and replace the battery
cover
- Insert the battery into battery compartment with
golden contacts of the battery pointing to the top-left
of the phone. Press lightly on the bottom end of the
battery until it snaps into place.
- Replace and secure the battery cover until it clicks
into place.

P. 9
Charge the phone
A BOR
12:01
12:01
- Connect the USB plug of the adaptor to the charging
socket (A) or place the device in the cradle (B).
ATTENTION:
• Only use battery, charger and accessories that have
been approved for using with this particular model.
Connecting other accessories may be dangerous and may
invalidate the warranty.
• When charging the battery for the first time, it should
be charged for at least 4 hours.
• The SMARTBASE needs to be connected to a power
outlet all the time, and it is FUNCTIONAL ONLY IF the
C50 SMARTPHONE is sitting in the SMARTBASE.

P.10
Getting Started Guide
** Please read this “Getting Started Guide” CAREFULLY
before start using your Swissvoice C50s.
** All touch-screen clicks are long click. A valid key press
should have a confirmation vibration.
1 - Long press ON/OFF button ( 14 in the figure ) to
power up the phone.
2 - The display will be lighted up.
3 - Enter the SIM PIN code ( Optional : Service provider
dependent )
4 - Select the desired language > Yes
5 - Setup Wizard ( Once “Exit Setup”, available under
SETTINGS )
a. Wifi set up ( if Wifi internet access is available )
b. Google Account
c. Copy Contacts
d. New Contacts
e. SOS and Support
f. Speed Dial
g. Favorite contacts
h. WhatsApp
i. Advanced Settings
j. …. Exit Setup
6 - Place the phone into the cradle. Wait for 30 seconds.
The C50 handset will be paired with the SMARTBASE
automatically.
( If the SMARTBASE status indicator flashing in RED, long
press and simultaneously for 5 seconds. When re-
connection is done, the status indicator will be OFF )

P.11
5. BASIC OPERATION
ATTENTION:
Once C50 is taken out of the SMARTBASE, all the
function buttons (including the cradle’s SOS button) of
the SMARTBASE would NO LONGER BE FUNCTIONAL.
Turn the Phone ON/OFF
- Long press the ON/OFF button ( 15 in the figure )
- The display will be lighted up.
( To turn off the phone : More > > Power Off > Turn
off )
Call from the 3 One-Touch speed dials
- Press one of the 3 One-Touch speed dials directly ( 6 in
the figure )
- Press to end the call
Make a Call
- Press Call > Dial number > Enter the number 0…..9 (
Press Del to delete )
- Press to dial
- Press to end the call
Call from Phonebook
- Press Call > to search and select the number
OR
- Press Call > Search > enter the 1st character of the
contact > Search > select the number
- Press to dial
- Press to end the call

P.12
Call Log
- Press Call > Call Log > …. to view the recent
incoming call log
- To call back the incoming call number, press the
number
Receive a Call
- Press to answer
- Press to end the call
Adjust the earpiece loudness
- During a call, press +/- to adjust the loudness
- If you need extra receiver loudness, please the BOOST
button ( 2 in the figure ). It can reach the M4/T4 level
ATTENTION :
Excessive exposure to loud sounds may cause hearing
damage.
Ringer mode
- In idle mode, press > select the ringer mode
between Sound / Silent / Vibrate
Messages
- All types of messages ( SMS, WhatsApp, missed call,
voice mail, email, medication reminder, and all different
app’s notifications) are consolidated in Messages.
- When there is a new message, the button
will be highlighted with a new indication.
- To read the messages, press on the new items to read
the details or press Read old messages….

P.13
Write New Messages
- Messages > Write a new message
- Input the sending number by Dial number > Next
OR
- Select from existing phonebook with
- Input from Keyboard > Send
OR
- Select the pre-defined simple message by Next
Pictures
- Pictures > move to the next….
( Press All images to see all pictures > / to scroll
through them )
Camera
- More > Camera > Capture to take photo or Record to
take video
- Remember to Save or Save and Send the photo….
Settings
- More > > Settings >….
- Under the Settings menu, the following options can
also be accessed:
1. Contacts
2. Speed Dial
3. Language
4. Advanced Settings
5. SMARTBASE Pairing
6. Setup Wizard

P.14
ADD new Contact
- Call > …. > New contact
- Name > input the name > Next
- Number > input the number > Next…..
- Save
OR
- More > > Settings > Contacts > New contact
- Name > input the name > Next
- Number > input the number > Next…..
- Save
EDIT Contact
- More > > Settings > Contacts > Update contact
- Select a contact for editing
- Name > Edit the name > Next
- Number > Edit the number > Next…..
- Save
Edit the 3 One-Touch speed dial buttons
- More > > Settings > Speed Dial
- Select the empty button
- Choose the number from contact list ( to next page)
- Add contact to list
( Add speed dial photo..... Go to Advanced Settings >
Contacts.... )
Add new contact to Favorite contacts in
CALL button
- More > > Settings > Favorite contacts
- Select the empty button
- Choose the number from contact list ( to next page)
- Add contact to list
( Favorite contacts can be selected by pressing Call )

P.15
Advanced Settings
- More > > Settings > Advanced Settings
- Under the Advanced Settings menu, the following
options can also be accessed:
1. Step by step setting
2. Contacts
3. Personal Info
4. SOS and Support
5. Android settings
- Ringer melody and Volume
- Wifi
6. Medication Reminder
7. Dsiplay & Sound settings
8. .....
( Button long press duration can be adjusted …..
More > > Settings > Advanced Settings >
Display & Sound Settings )
Talking Dialing Digits
- While pressing the numeric buttons, C50s will
announce the corresponding number.
( To disable this feature, go to Advanced Settings menu
> Display & Sound Settings > Sound Settings….. )
TORCH
- Long press to turn ON/OFF
- Remember to turn on the phone first, this feature will
be deactivated in sleep mode.
7. UNIQUE FEATURES HIGHTLIGHT
SOS Assistance button
- Long press for 3 seconds to dial out assistance
numbers.

P.16
- C50s will enter handsfree mode automatically when
this assistance call is accepted.
- In parallel, SMS will be sent to the recipient of this
assistance number and Caregiver members.
( To stop the SOS action : Long press CANCEL )
Set SOS number
- Make sure the desired phone number exist in the
phonebook.
- More > > Settings > Advanced Settings > SOS and
Support > SOS number > Select the numbers…..
ATTENTION:
• Remember to set the SOS number and inform the
recipient.
• To have SOS function working normally, the network
service must be active.
• Sending SMS may require additional cost!
Caregiver/Family Member Remote
Monitoring and Assistance Premium
Service
- The Caregiver/Family Members can register to these
services. For more details, please visit our website - www.
swissvoice.net

P.17
8. TECHNICAL DATA
Band
Dual cards
HAC
Processor
OS
Memory
Camera
WiFi / Mobile data
Battery
Maximum earpiece volume up to +35dB
Talk time
Standby time
Dimensions / Weight
USB jack
Headset connection
SAR
GSM (850/900/1800/1900 MHz) , WCDMA
(2100/850 MHz) ,
4G Band-FDD LTE (800/1800/2100/2600 MHz)
SIM + 4G USIM; dual standby
M4/T4
MTK6737VWA Quad-cortex 1.3GHz CPU
Android 7.0
RAM 1 GB DDR2, ROM 8 GB, supports a
TF Memory Card up to 32 GB (optional)
Front 2 M pixel, Rear 8 M pixel, Autofocus
IEEE 802.11b/g/n, 2G GPRS, 3G: WCDMA/
HSPA, 4G:FDD-LTE
Li-Ion, 3.8V, 3200mAh
up to 8 hours
up to 210 hours
approx. 168 x 180 x 91 mm / approx. 370 g
incl. battery
Micro USB
3.5 mm jack
GSM 900 - Head: 0.11W/kg Body: 0.4W/kg
DCS 1800 - Head: 0.03W/kg Body: 0.53W/kg
WCDMA Band I - Head: 0.08W/kg
Body: 0.24 W/kg
LTE Band 1- Head: 0.06W/kg Body: 0.15W/kg
LTE Band 3 - Head: 0.05W/kg
Body: 0.37W/kg
LTE Band 7 - Head: 0.06W/kg
Body: 0.25W/kg
LTE Band 20 - Head: 0.08W/kg
Body: 0.23W/kg
WIFI 2.4G - Head: 0.01 W/kg Body: 0.05W/kg

P.18
Problems Solutions
The mobile phone cannot be
switched on
No battery inserted;
Battery is not charged.
The phone is requesting a PUK when
I switch on the phone
If you do not have the PUK for
your SIM card, please contact
your service provider.
No signal quality is displayed No network connection. The
mobile phone is in a location
where there is no network
service, please move to a
different location or contact
your service provider
A message appears in the display for
some functions, indicating execution/
use is not possible
Some functions can only be
used after the respective
service has been applied for.
Contact your service provider.
Screen frozen or no response when
pressing keys
Remove the battery for 3
minutes and try again
No connection to the mobile
telecommunication network
Contact your service provider
The “Insert SIM“ message appears in
the display
Ensure that the SIM card
has been installed correctly.
Contact your service provider.
The battery cannot be charged or is
empty within a short time
Battery is defective;
Place the phone correctly in
the charging unit or connect
the charging unit properly;
Clean the charging contact
of the mobile phone and
charging unit with a dry soft
cloth;
Charge the mobile phone for
4 hours.
The mobile phone has
accidentally got wet
Switch off the phone
immediately, remove the
battery and allow the unit
to dry completely before
powering it on again.
9. PROBLEMS AND SOLUTIONS