Symcon SymBox User manual
SymBox
SymBox / SymBoxneo / SymBox Pro
Manual
Contents
1 Introduction 2
2 Setup and Connecting of the SymBox 3
2.1 ItemsDelivered....................................... 3
2.2 RequiredComponents ................................... 3
2.3 Setup ............................................ 3
2.4 Connecting ......................................... 3
3 Installation of the SymBox 4
3.1 LicenseSetup........................................ 5
3.2 Configuration........................................ 6
3.3 UpdateofIP-Symcon ................................... 7
4 Normal Operation 8
4.1 ManagementConsole.................................... 9
4.2 VisualizationWebFront .................................. 10
4.3 Visualization Android and iOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.4 Settings ........................................... 12
4.4.1 RemoteAccess ................................... 13
4.4.2 TimeZone ..................................... 14
4.4.3 Language ...................................... 15
4.4.4 Backup ....................................... 16
4.4.5 UpdateChannel .................................. 17
4.4.6 Security....................................... 18
4.4.7 Network....................................... 19
4.4.8 DateandTime................................... 20
4.4.9 Connect....................................... 21
4.4.10 Redirection ..................................... 22
4.4.11 IntegratorMessage................................. 23
5 Troubleshooting 24
5.1 Support ........................................... 24
5.2 TheRecoveryTool ..................................... 25
5.3 StateCodesviaLEDs ................................... 28
5.4 FirewallSettingsforNTP ................................. 28
5.5 Timeisincorrect ...................................... 28
5.6 ConfigurationnotPossible................................. 28
6 Revisionen 29
7 Technical Data 30
7.1 GeneralData ........................................ 30
7.2 ExpansionOptionData .................................. 31
7.2.1 KNX......................................... 31
7.2.2 M-Bus........................................ 32
7.2.3 RS232........................................ 33
7.2.4 RS485........................................ 34
1
1 Introduction
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2
SymBox
1-Wire IPS-868
The SymBox is the all-in-one solution for your home automation. The SymBox integrates seamlessly
into your existing network. Licenses, backup & restore, remote access, and system settings can be
managed via any browser. Log files can be used for further diagnosis.
The SymBox uses the software IP-Symcon to access the corresponding IP gateways of the used
systems and to centrally control the visualization. The included IP-Symcon Management Console
allows the configuration of a personalized home automation.
2
2 Setup and Connecting of the SymBox
The SymBox is delivered in the versatile 4M DIN Rail enclosure and can be easily installed into
a distribution panel.
2.1 Items Delivered
SymBox in 4M DIN Rail case
Clamps for attaching on a DIN Rail
Quickstart Tutorial
2.2 Required Components
A 5W power supply (an according 1M DIN Rail power supply can be purchased separately)
A LAN cable (RJ45)
A 2-wire cable for power supply (5V with black DC clamp (SymBox revision 2015); 5-24V
with green DC socket (SymBoxneo since revision 2017); 24V with a green DC socket and metal
case (SymBox Pro since revision 2022))
Working on distribution boxes may only be done by trained person-
nel. Otherwise, there are dangers of fire or electrical shocks!
2.3 Setup
It is recommended to attach the SymBox to a TS-35 DIN Rail in the switchboard. 4M / 4SU of
space are required. A LAN cable with an RJ45 plug needs to be installed in the switchboard for
communication with the SymBox. While installing, VDE regulations, e.g., distance between the
SymBox and voltage-carrying parts, need to be ensured. Alternatively, the SymBox can be set up
at a location without DIN rail assembly.
2.4 Connecting
After connecting the power supply and the LAN cable, the SymBox is ready for installation.
3
3 Installation of the SymBox
After the SymBox was set up correctly, it takes a short moment until it is accessible over the
network.
The SymBox offers a web interface which can be accessed via browser. When entering the
address “symbox.local/”, the following page is shown:
The configuration of SymOS, the operating system of the SymBox, begins by clicking “NEXT”.
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3.1 License Setup
The first step is the entering the software license to activate the SymBox. The e-mail address that
was used while ordering the product and the license file have to be entered. The license name, i.e.,
the e-mail address, is shown in the e-mail that also contains the license file.
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3.2 Configuration
It is possible to select if a clean IP-Symcon should be installed or a previously created backup
should be used.
When recovering a backup, only the settings of IP-Symcon, scripts,
media, and records from the database are recovered. The settings
specific to the SymBox are unaffected.
After successful configuration, the SymBox checks for updates.
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3.3 Update of IP-Symcon
After successfully verifying the license and activating the SymBox, IP-Symcon is updated to the
latest version. Using this option can also be used later to keep IP-Symcon up to date.
The current version of IP-Symcon is shown with “CONTINUE”. Another click on “CONTINUE”
starts the installation.
On successful termination of all updates, the SymBox is operational after an automatic reboot.
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4 Normal Operation
The overview page contains relevant links for further use of the SymBox. It is also possible to
download and start the management console for configuring IP-Symcon.
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4.1 Management Console
The management console is used to manage
connected devices and configure the visual-
ization. This is the application that is used
to manage IP-Symcon.
After the installation, the connection assis-
tant is run with a click on “Start manage-
ment console”. The assistant automatically
finds the SymBox. The management console
is started by clicking “OK”.
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4.3 Visualization Android and iOS
The IP-Symcon app can be downloaded in the corresponding app stores and is available for iOS
and Android devices.
By scanning this QR-Code, the appropriate app will be installed on your smart phone.
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4.4 Settings
Various system properties can be changed in this menu item.
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4.4.1 Remote Access
The option for remote access can be used to set a password for the configuration via the management
console. This also enables the access to IP-Symcon from outside of the local network.
If no password is set, access is only possible from within the local network.
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4.4.2 Time Zone
The time zone can be selected here.
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4.4.3 Language
The language of IP-Symcon is set here.
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4.4.4 Backup
This option is used to create a backup of the current state of IP-Symcon. After the SymBox has
prepared all content, the backup is downloadable as Backup.zip. If a recovery is necessary, the
backup can be used during Configuration. In that menu, the option “Recover from backup” can be
chosen. All settings of IP-Symcon, scripts, media, and records from the database are stored in the
backup.
It is also possible to load backups that were created on other systems. Further information is
available in the official documentation: Create Backup.
It is recommended to regularly create backups.
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4.4.5 Update Channel
The update channel determines which version is used during updates, i.e., “Stable”, “Beta”, or
“Testing”.
It is not recommended to change this setting. “Beta” and “Testing”
may contain errors as these versions are still in development. Latest
information can be found in the forum.
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4.4.6 Security
SymOS, the operating system of the SymBox, can be protected with a password. The password is
requested on every launch of the SymOS interface before any actions can be performed.
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4.4.7 Network
The SymBox can be registered in the network with two options:
DHCP (default): The SymBox is assigned an IP address automatically.
Set IP address manually: The IP address, subnet mask, default gateway, and DNS address
can be set manually.
If invalid values are entered in this menu, the SymBox won’t be
reachable over the network any more, and will have to be reset to
factory defaults with the “RecoveryTool”.
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This manual suits for next models
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Table of contents
