Symcon SymBox User manual

SymBox
SymBox / SymBoxneo / SymBox Pro
Manual

Contents
1 Introduction 2
2 Setup and Connecting of the SymBox 3
2.1 ItemsDelivered....................................... 3
2.2 RequiredComponents ................................... 3
2.3 Setup ............................................ 3
2.4 Connecting ......................................... 3
3 Installation of the SymBox 4
3.1 LicenseSetup........................................ 5
3.2 Configuration........................................ 6
3.3 UpdateofIP-Symcon ................................... 7
4 Normal Operation 8
4.1 ManagementConsole.................................... 9
4.2 VisualizationWebFront .................................. 10
4.3 Visualization Android and iOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.4 Settings ........................................... 12
4.4.1 RemoteAccess ................................... 13
4.4.2 TimeZone ..................................... 14
4.4.3 Language ...................................... 15
4.4.4 Backup ....................................... 16
4.4.5 UpdateChannel .................................. 17
4.4.6 Security....................................... 18
4.4.7 Network....................................... 19
4.4.8 DateandTime................................... 20
4.4.9 Connect....................................... 21
4.4.10 Redirection ..................................... 22
4.4.11 IntegratorMessage................................. 23
5 Troubleshooting 24
5.1 Support ........................................... 24
5.2 TheRecoveryTool ..................................... 25
5.3 StateCodesviaLEDs ................................... 28
5.4 FirewallSettingsforNTP ................................. 28
5.5 Timeisincorrect ...................................... 28
5.6 ConfigurationnotPossible................................. 28
6 Revisionen 29
7 Technical Data 30
7.1 GeneralData ........................................ 30
7.2 ExpansionOptionData .................................. 31
7.2.1 KNX......................................... 31
7.2.2 M-Bus........................................ 32
7.2.3 RS232........................................ 33
7.2.4 RS485........................................ 34
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1 Introduction
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SymBox
1-Wire IPS-868
The SymBox is the all-in-one solution for your home automation. The SymBox integrates seamlessly
into your existing network. Licenses, backup & restore, remote access, and system settings can be
managed via any browser. Log files can be used for further diagnosis.
The SymBox uses the software IP-Symcon to access the corresponding IP gateways of the used
systems and to centrally control the visualization. The included IP-Symcon Management Console
allows the configuration of a personalized home automation.
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2 Setup and Connecting of the SymBox
The SymBox is delivered in the versatile 4M DIN Rail enclosure and can be easily installed into
a distribution panel.
2.1 Items Delivered
 SymBox in 4M DIN Rail case
 Clamps for attaching on a DIN Rail
 Quickstart Tutorial
2.2 Required Components
 A 5W power supply (an according 1M DIN Rail power supply can be purchased separately)
 A LAN cable (RJ45)
 A 2-wire cable for power supply (5V with black DC clamp (SymBox revision 2015); 5-24V
with green DC socket (SymBoxneo since revision 2017); 24V with a green DC socket and metal
case (SymBox Pro since revision 2022))
Working on distribution boxes may only be done by trained person-
nel. Otherwise, there are dangers of fire or electrical shocks!
2.3 Setup
It is recommended to attach the SymBox to a TS-35 DIN Rail in the switchboard. 4M / 4SU of
space are required. A LAN cable with an RJ45 plug needs to be installed in the switchboard for
communication with the SymBox. While installing, VDE regulations, e.g., distance between the
SymBox and voltage-carrying parts, need to be ensured. Alternatively, the SymBox can be set up
at a location without DIN rail assembly.
2.4 Connecting
After connecting the power supply and the LAN cable, the SymBox is ready for installation.
3

3 Installation of the SymBox
After the SymBox was set up correctly, it takes a short moment until it is accessible over the
network.
The SymBox offers a web interface which can be accessed via browser. When entering the
address “symbox.local/”, the following page is shown:
The configuration of SymOS, the operating system of the SymBox, begins by clicking “NEXT”.
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3.1 License Setup
The first step is the entering the software license to activate the SymBox. The e-mail address that
was used while ordering the product and the license file have to be entered. The license name, i.e.,
the e-mail address, is shown in the e-mail that also contains the license file.
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3.2 Configuration
It is possible to select if a clean IP-Symcon should be installed or a previously created backup
should be used.
When recovering a backup, only the settings of IP-Symcon, scripts,
media, and records from the database are recovered. The settings
specific to the SymBox are unaffected.
After successful configuration, the SymBox checks for updates.
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3.3 Update of IP-Symcon
After successfully verifying the license and activating the SymBox, IP-Symcon is updated to the
latest version. Using this option can also be used later to keep IP-Symcon up to date.
The current version of IP-Symcon is shown with “CONTINUE”. Another click on “CONTINUE”
starts the installation.
On successful termination of all updates, the SymBox is operational after an automatic reboot.
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4 Normal Operation
The overview page contains relevant links for further use of the SymBox. It is also possible to
download and start the management console for configuring IP-Symcon.
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4.1 Management Console
The management console is used to manage
connected devices and configure the visual-
ization. This is the application that is used
to manage IP-Symcon.
After the installation, the connection assis-
tant is run with a click on “Start manage-
ment console”. The assistant automatically
finds the SymBox. The management console
is started by clicking “OK”.
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