Symetrix Jupiter 4 User manual

Jupiter 4, Jupiter 8, Jupiter 12
Quick Start Guide

3
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
Jupiter
GThe lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage”
within the product’s enclosure that may
be of sufficient magnitude to constitute
a risk of electric shock to persons. The
exclamation point within an equilateral
triangle is intended to alert the user of
the presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the product (i.e.
this Quick Start Guide).
GCAUTION: To prevent electric shock,
do not use the polarized plug supplied
with the device with any extension cord,
receptacle, or other outlet unless the
prongs can be fully inserted.
GPower Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains
voltage is somewhere between 100-240
VAC, 50-60 Hz. Use only the power
cord and connector specified for the
product and your operating locale. A
protective ground connection, by way of
the grounding conductor in the power
cord, is essential for safe operation. The
appliance inlet and coupler shall remain
readily operable once the apparatus has
been installed.
GLithium Battery Caution: Observe the
correct polarity when changing the lithium
battery. There is a danger of explosion if
battery is incorrectly replaced. Replace
only with the same or equivalent type.
Dispose of used batteries according to
local disposal requirements.
GUser Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.symetrix.co.
AVIS:
NE PAS OUVRIR
Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.
SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.
S’adresser a un reparateur compétent.
RISQUE DE CHOC ELECTRIQUE
No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION
WARNING:
TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE
DO NOT OPEN
RISK OF ELECTRIC SHOCK
Important Safety
Instructions
!Read these instructions.
@Keep these instructions.
#Heed all warnings.
$Follow all instructions.
%Do not use this apparatus near water.
This apparatus shall not be exposed to
dripping or splashing and no objects
filled with liquids, such as vases, shall be
placed on the apparatus.
^Clean only with dry cloth.
&Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
*Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
(This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades
and a third grounding prong. The wide
blade or the third prong are provided for
your safety. If the provided plug does not
fit into your outlet, consult an electrician
for replacement of the obsolete outlet.
BL Protect the power cord from being
walked on or pinched particularly at
plugs, convenience receptacles, and the
point where they exit from the apparatus.
BM Only use attachments/accessories
specified by the manufacturer.
BN Use only with the cart, stand,
tripod, bracket, or table
specified by the manufacturer,
or sold with the apparatus.
When a cart is used, use
caution when moving the cart/apparatus
combination to avoid injury from tip-over.
BO Unplug this apparatus during lightning
storms or when unused for long periods
of time.
BP Refer all servicing to qualified service
personnel. Servicing is required when
the apparatus has been damaged in any
way, such as power-supply cord or plug
cord is damaged, liquid has been spilled
or objects have fallen into the apparatus,
the apparatus has been exposed to rain
or moisture, does not operate normally, or
has been dropped.
What Ships in the Box
• Jupiter(4,8,or12)hardwaredevice.
• JupiterCD-ROM(Windows).
• Onepartnumber12-0002-Aswitching
power supply which provides 24 VDC @
1.0 amperes. NOTE: This power supply
will accept a 100-240 VAC input.
• ANorthAmerican(NEMA)orEuroIEC
power cable. You may need to substitute
a cable appropriate for your locale.
• 12or20detachable3.81mmterminal
block connectors.
• ThisQuickStartGuide.
What You Need to Provide
• AWindowsPCwith1GHzorhigher
processor and:
• WindowsXPorhigher.
• 250MBfreestoragespace.
• 1024x768graphicscapability.
• 16-bitorhighercolors.
• CD-ROMdriveorInternetconnection.
• 512MBormoreofRAMasrequiredby
your operating system.
• Network(Ethernet)interface.
• CAT5cableoranexistingEthernet
network.
Getting Help
Jupiter software, the Windows software
that controls the hardware, includes a
help module which acts as a complete
User’s Guide for both hardware and
software. If you have questions beyond
the scope of this Quick Start Guide,
contact our Customer Support Group in
the following ways:
Tel: [phone]
8:00 am to 4:30 pm
Monday through Friday,
Pacific Time
Web: http://www.symetrix.co
Email: [email protected]
This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful
interference in which case the user is required to correct the
interference at their own expense.
This Class A digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes
les exigences du Règlement sur le matériel brouilleur du
Canada.
Safety

4
Quick Start Guide
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
The RJ-45 connectors labeled “ARC” are only for use with the ARC series of remotes.
DO NOT plug the ARC connectors on Symetrix products into any
RJ-45 connector labeled “SYMLINK”,“ETHERNET” or “COBRANET”.
The “ARC” RJ-45 connectors on Symetrix products can carry anywhere from 6 to 24 VDC which
can damage SymLink, Ethernet and CobraNet circuitry.
ARC
ARC
SYMLINK
TRANSMIT RECEIVE
COBRANET/
ETHERNETETHERNET
Warning

5
Jupiter
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
Introducing Jupiter.
Jupiter packages powerful DSP into a zero learning curve,
turn-key audio processing solution drawing its inspiration
from the ‘apps’ paradigm of smartphones like the iPhone.
Standing on the shoulders of Symetrix’ world-class SymNet
DSP platform, Jupiter upholds our commitment to pristine
sound.
Hardware: Choice made simple.
The three Jupiter hardware offerings differ only in their audio
input and output counts. All three use the same software
and DSP processes, making your choice of hardware quick
and easy.
Software: Easy from the start.
Just like using productivity apps on your smart phone, you
use Jupiter apps to do specific audio jobs with a simple
download to Jupiter hardware. Tap into one of the multiple
personalities of Jupiter – no design time, zero learning curve.
Jupiter handles every task, from automixing to loudspeaker
management. The ever-growing library of downloadable
Jupiter apps future-proofs your hardware investment.
Engineered by Symetrix.
Jupiter brings you controllable and simple to use audio
DSP. Engineered and built in the US by Symetrix…
Explore Jupiter.
Jupiter Apps.
Mixing and Routing for:
• HousesofWorship
• Courtrooms
• BanquetRooms
Public Address and Distribution for:
• TransitStations
• Theaters
• ShoppingMalls
Sound Reinforcement for:
• Nightclubs
• Courtrooms
• LectureHalls
Special Purpose Signal Processing for:
• BroadcastFacilities
• ProductionSuites
• LiveSound
Introduction

6
Quick Start Guide
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
Performance Data
Performance Data
ITEM DESCRIPTION DETAILS
INPUTS
Number of Inputs Twelve (12), eight (8), or four (4) switchable balanced mic
or line level on Jupiter 12, 8 or 4 respectively.
Connectors 3.81mmterminalblocks.
Nominal Input Level +4dBulineor-36dBumiclevel(softwareselectable)
with20dBofheadroom.
NOTE: For unbalanced analog input, either reference the minus
input terminal to the signal source ground (preferred) or ground
the minus input to the adjacent ground terminal (tie low to
ground). Using the second method deprives you of the common
mode rejection inherent in a balanced input, even when coming
from an unbalanced source.
Mic Pre-amp Gain +40dB.
Input Trim +/-24dB.
Maximum Input Level +23dBu
Input Impedance > 18 kΩ balanced, > 9 kΩ unbalanced,
> 2 kΩ with phantom power engaged.
CMRR >50dB@1kHz,unitygain
Mic Pre-amp EIN <-125dBu,22Hz-22kHz,100Ωsourceimpedance.
Phantom Power +20 VDC, 20 mA maximum per input.
OUTPUTS
Number of Outputs Four (4), eight (8), or four (4) line level on Jupiter 12, 8 or
4 respectively.
Connectors 3.81mmterminalblocks.
Nominal Output Level +4dBulinelevelwith20dBofheadroom. NOTE: For unbalanced analog output, do not connect the minus
outputterminal.Unbalancedconfigurationresultsin6dBlower
output level.
Maximum Output Level +24dBu.
Output Impedance 200 Ω balanced, 100 Ω Unbalanced.
SYSTEM
Sampling Rate 48 kHz.
Frequency Response 20Hz-20kHz,+/-0.5dB.
Dynamic Range >110dB(A-Weighted),inputtooutput.
THD+Noise <-85dB(un-weighted);1kHz@+22dBuwith0dBgain.
Interchannel Crosstalk <-90dB@1kHz,typical.
Latency < 1.6 ms, input to output with all DSP inactive.

7
Jupiter
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
Front Panel
Item Description Comments
Inputs Four (4), eight (8) or twelve (12)
bi-colorLEDsonJupiter4,12or8
respectively.
Illuminategreentoindicatesignalpresent(>-48dBu),amberbetween0and+23dBuandredto
indicateclipping(>+24dBu).
Outputs Four (4), eight (8) or four (4) bi-color
LEDsonJupiter4,12or8respec-
tively.
Illuminategreentoindicatesignalpresent(>-48dBu),amberbetween0and+23dBuandredto
indicateclipping(>+24dBu).
Power GreenLED Illuminates to indicate the device is powered on and fully operational. Flashes while device is
booting.
ARC (LED) GreenLED Illuminates to indicate ARC port (RS485) connection on the front or rear port.
Network Bi-colorLED Illuminates green to indicate network (Ethernet) activity, amber to indicate acquisition of a network
address in DHCP mode.
ARC (Connector) RJ45 connector Distributes power and control data to Symetrix ARC wall panel remotes. Uses standard straight-
through UTP CAT5 cabling.
1
!
Warning! Refer to the RJ45 Warning for compatibility information.
MechanicalDataandFrontPanel
Mechanical Data
ITEM DESCRIPTION DETAILS
Space Required 1U(WDH:48.02cmx19.05cmx4.37cm/18.91inx
7.5inx1.72in),depthisspecifiedfromfrontpanelto
back of connectors.
Allowatleast3inchesadditionalclearanceforrearpanelcon-
nections. Additional depth may be required depending upon your
specific wiring and connections.
Electrical 100-240 VAC, 50/60 Hz, 25 Watts maximum. Universal input.
Ventilation
Maximumrecommendedambientoperatingtemperature
is30C/86F.
Ensure that the left and right equipment sides are unobstructed
(5.08 cm, 2 in minimum clearance). The ventilation should not be
impeded by covering the ventilation openings with items such as
newspapers, tablecloths, curtains, etc.
Certifications or Compliance UL60065,cUL60065,IEC60065,EN55103-1,EN
55103-2,FCCPart15,RoHS
Shipping Weight 8lbs.(3.63kg)
All specifications and features subject to change without notice.

8
Quick Start Guide
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
Rear Panel
NOTE:
Detachable terminal blocks connectors are designed for use with bare wire. Do not tin stranded wires before inserting them into the connectors.
Rear Panel
Item Description Comments
Power Input Lockingpowerplug Accepts power from Symetrix power supply part number 12-0002-A (100-240 VAC,
50-60 Hz, 25 Watts max). Connect only to a grounded power outlet.
ARC RJ45 jack Distributes power and RS485 data to one or more ARC devices. Uses standard
straight-through UTP CAT5 cabling.
1
!
Warning! Refer to the RJ45 Warning for compatibility information.
Individual wires may be broken out according to the pinout diagram below for use
with an ARC-PS or longer RS485 runs with local ARC powering.
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
1 • AUDIO (+)
2 • AUDIO (-)
3 • COMMON GROUND
4 • RS-485 DATA (A)
5 • RS-485 DATA (B)
6 • COMMON GROUND
7 • POWER (+V )
8 • POWER (+V )
Note: The ARC Audio line may be grounded at the
Symetrix rack-mount device and the ARC wall panel
to provide additional distance.
ARC PORT PINOUT
PortSettings:38.4kbaud,8databits,1stopbit,noparity,noflowcontrol.
Ethernet RJ45 jack CommunicationsinterfaceforJupitersoftwarerunningonthehostPCaswellas3rd
partycontrolforsystemssuchasAMXorCrestron.Usesstandardstraight-through
UTP CAT5 cabling. Features auto-crossover sensing for direct device-to-device con-
nections.
For3rdpartycontrol,refertothecontrolprotocoldocumentavailableontheSymetrix
web site or within the Jupiter software help file.
Logic Outputs (1–4) Two(2)3-pin3.81mmterminalblocks Four(4)logicoutputswithtwo(2)pairedcommongroundpins.LogicOutputsgo
low (0V) when active, and are internally pulled high (5V) when inactive and can
driveexternalLEDindicatorsdirectly.PurposeconfiguredbytheExternalController
Wizard,abletofollowmostbuttonsandLEDsinsoftware.Polaritymaybeinvertedin
software.
External Control Inputs
(CTRL 1 and 2)
Two(2)3-pin3.81mmterminalblocks Allows real-time control of any volume using standard 10k Ohm linear potentiom-
etersormutesandpresetsusingstandardcontactclosures.Mayalsobeusedfor
emergency system integration. Purpose configured by the External Controller Wizard.
Each connection accommodates one potentiometer or two switches. Uses standard
shielded twisted pair cabling.
Analog Line Outputs Four(4),eight(8)orfour(4)3-pin3.81
mm terminal blocks on Jupiter 4, 12 or 8
respectively.
Four (4) or eight (8) balanced analog line level audio outputs, individually software-
selectablelevelsof-10dBVor+4dBu.
Analog Mic/Line Inputs Four(4),eight(8)ortwelve(12)3-pin3.81
mm terminal blocks on Jupiter 4, 8 or 12
respectively.
Twelve (12), eight (8) or four (4) balanced analog audio inputs with individually
software-selectablephantompowerandlevelof-40dBuor+4dBu.
Note:Input4maybeswitchedinternallytotheARCAudioinput.Modeisconfigured
by the inputs panel in the software.

9
Jupiter
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
Power
POWER INPUT Connect the locking power plug connector end of the supplied AC cord
to the receptacle on the rear of Jupiter. Connect the AC connector end of
the supplied AC cord to an AC power source that is of the correct voltage
and frequency (100-240 VAC, 50-60 Hz). Use only the power cord and
connector specified for the product and your operating locale.
  WhenJupiterispoweredupcorrectly,thePOWERLEDonthefrontofthe
device will be lit solid green.
Audio
ANALOG
MIC/LINE INPUTS Using standard mic/line cables terminated on one end with
terminal block connectors and appropriate connectors for your
mic/line sources on the other end, connect the terminal block
endsintotheANALOGMIC/LINEINPUTSofJupiterandthe
opposite ends into your source devices’ outputs. Refer to the
Audio Wiring Reference for more information.
NOTE: Wiring the inputs to an unbalanced cable will typically
resultinaninputlevelthatis6dBlowerthantheinputlevel
achieved using a balanced cable. If wiring to an unbalanced
source, you may need to adjust Jupiter’s input level. Refer to the
INPUTLEVELwithintheINPUTSpanelinthesoftware.
ANALOG
LINE OUTPUTS Using standard mic/line cables terminated on one end with
terminal block connectors and appropriate connectors for your
destination devices on the other end, connect the terminal
blockendsintotheANALOGLINEOUTPUTSofJupiterand
the opposite ends into your destination devices’ inputs. These
outputsare+4dBubalancedlineleveloutputsbydefault.If
you need an unbalanced output, see the analog audio wiring
diagrams in the Audio Wiring Reference.
NOTE: Wiring the outputs to an unbalanced cable will typically
resultinanoutputlevelthatis6dBlowerthantheoutputlevel
achieved using a balanced cable. If wiring to an unbalanced destination,
you may need to change Jupiter’s output level. Refer to the OUTPUT
LEVELwithintheOUTPUTSpanelinthesoftware.
Control
ETHERNET Using a standard straight-through CAT5 cable terminated with RJ45
connectors, connect Jupiter’s ETHERNET port to either your computer’s
Ethernet port or to an existing Ethernet network. You may wish to review
the Network Configuration section for more information. When Jupiter has
aphysicalnetworkconnection,theamber“link”LEDontheETHERNET
connector will be lit solid. When there is network communication, the green
“activity”LEDontheETHERNETconnectorandtheNETWORKLEDonthe
front of the device will flash accordingly.
NOTE: Jupiter’s Ethernet port will automatically sense a device-to-device
connection so that a standard straight-through Ethernet cable may always
be used. A cross-over cable is not required.
NOTE 2:TheEthernetconnectionisalsoavailablefor3rdpartycontrol.
Refer to the control protocol document available on the Symetrix web site
or within the Jupiter software help file for more information.
Hardware Connections

10
Quick Start Guide
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
Hardware Connections
ARC Using a standard straight-through CAT5 cable terminated with RJ45
connectors or standard shielded twisted pair terminated with a terminal
block on one end, connect your ARC Wall Panels according to the
guidelines in the ARC Network Design section of the ARC’s documentation
or the Jupiter help file.
When an ARC Wall Panel network is connected to Jupiter, the green ARC
LEDonthefrontofthedevicewillbelitsolidgreen.
WARNING: When designing an ARC network, one must be careful
not to double
power any ARCs. If all pins on the CAT5 connections are
used, power can travel over the CAT5 cable and reach any ARC on that
particular chain. Power over CAT5 could potentially come from the ARC
that is powered locally and then daisy-chained via CAT5 to other ARCs or
directly from a particular ARC’s terminal block connections. In general, we
recommend using only one type of power connection on the ARCs, either
the RJ45s (with CAT5 cable) or the terminal blocks but not both.
CAUTION: DO NOT plug the RJ45 connectors of an ARC Wall Panel into
anyRJ45connectorlabeled“ETHERNET”,“COBRALINK”or“SYMLINK”
(See warning on page 4)
EXT CTRL 1 and 2 Using standard shielded twisted pair terminated with a terminal block
on one end, you may connect up to two contact closures or one
potentiometertoeachEXTERNALCONTROLinput.Congurationofthe
EXTERNALCONTROLinputsisdonewiththeExternalControllerWizard.
These ports may also be used to integrate with an alarm or emergency
system.
LOGIC OUTPUTS Using standard shielded twisted pair terminated with a terminal block on
one end, you may connect up to four logic controlled devices such as
relays,LEDsorcameraswitchers.CongurationoftheLOGICOUTPUTS
is done with the External Controller Wizard. These ports may follow most
buttonsandLEDsinsoftware.

11
Jupiter
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.symetrix.co
XLR Male Plug [balanced]
Pin 2
Pin 3
Pin 1
Pin 2 = (+) Plus
Pin 3 = (–) Minus
Pin 1 = Ground
XLR Female Plug [balanced]
Pin 2 = (+) Plus
Pin 3 = (–) Minus
Pin 1 = Ground
Pin 2
Pin 3
Pin 1
Terminal Strip [balanced] TRS 1/4" Plug [balanced]
Tip = (+) Plus
Ring = (–) Minus
Sleeve = Ground
Euroblock [balanced]
NOTE: Detachable Euroblock
and Terminal Strip connectors
are designed for use with bare
wire. Do not tin stranded wires
before inserting them into the
connectors.
Special Case: Female XLR
connectors will
ALWAYS be used coming
from the OUTPUT of a
device.
Male connecters plug into
the INPUT of a device.
Balanced Connections
Any of these connectors can appear on either side of
a balanced connection.
NOTE:InthecaseofanXLRconnector,theFemaleattaches
toanoutput,whiletheMaleattachestoaninput.
Unbalanced Connections
The RCA connector and the 1/4” TS connector are unbalanced connectors, wired with a single strand shielded wire and can
be placed on either end of an unbalanced connection
TS 1/4" Plug [unbalanced]
Tip = (+) Plus
Sleeve = (-) Minus and Ground
RCA Plug [unbalanced]
Sleeve = (-) Minus and Ground
Tip = (+) Plus
1
!
IMPORTANT NOTICE 1
!
The wiring diagrams on these pages are included for
information purposes only.
Symetrix can not anticipate every connector type on
non-Symetrix products. It is the user’s responsibility
to determine what connection is needed.
In addition, Symetrix accepts no responsibility for
injury or damage caused by user created wiring.
Wiring Reference

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Quick Start Guide
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Unbalanced Connections
Unbalanced out to balanced in:
The RCA connector and the 1/4” TS connector are
unbalanced connectors. However, the wiring differs
depending on if they are sending to, or receiving from
a balanced connector. In this example, the unbalanced
connector is sending signal to a balanced connector.
When wiring this connection, use a shielded twisted pair
cable. The balanced side wires the same as a standard,
balanced connection. On the unbalanced side, you wire the
white (minus) wire together with the ground. This provides
some common mode rejection at the balanced input.
Balanced out to unbalanced in:
When your output requires a balanced connector, but you are
sending signal to an unbalanced input, the rules change. Use
a single strand shielded wire. Wire only to the plus and
ground terminals of what would typically be the balanced
connector.
XLR Male Plug [balanced]
TS 1/4" Plug [unbalanced out to balanced in]
TRS 1/4" Plug [balanced]
Euroblock [balanced]
Tip = (+) Plus
Sleeve = (-) Minus and Ground
RCA Plug [unbalanced out to balanced in]
Sleeve = (-) Minus and Ground
Tip = (+) Plus
Terminal Strip [balanced]
TS 1/4" Plug [balanced out to unbalanced in]
Tip = (+) Plus
Sleeve = Ground
RCA Plug [balanced out to unbalanced in]
Sleeve = Ground
Tip = (+) Plus
Euroblock [unbalanced] Terminal Strip [unbalanced]
XLR Female Plug [unbalanced]
Pin 2 = (+) Plus
Pin 3 = Unused
Pin 1 = Ground
Pin 2
Pin 3
Pin 1
TRS 1/4" Plug [balanced] Tip = (+) Plus
Ring = Unused
Sleeve = Ground
Wiring Reference

13
Jupiter
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
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Network Configuration
Jupiter is setup and controlled by a host computer via
Ethernet. This requires the host computer to be connected
to Jupiter directly via a standard CAT5 Ethernet cable,
indirectly via an Ethernet switch, or via an existing Ethernet
network.
The primary difference between the three methods of
connection is that in the first two, the Jupiter software
assumes there is no DHCP server or other network
infrastructure in place. It assumes Jupiter is using a self-
generated IP address and adjusts its connection steps
appropriately. In the third method, it is assumed that a
DHCP server and/or router with DHCP server are already
present on the existing network so Jupiter may already have
obtained an IP address. Consult your network administrator
if in doubt.
General Notes
1. The Jupiter boots up with DHCP enabled by default. This
means that as soon as you connect it to a network, it will
look for a DHCP server in order to obtain an IP address.
If a DHCP server is present, Jupiter will get its IP address
from it. This process may take several minutes. With your
PC attached to the same network and thus getting its IP
address from the same DHCP server, all will be ready to
go.
2. If your network does not have a DHCP server, Jupiter
will not be able to obtain an IP address. While waiting,
Jupiter will default to a private IP address in the range
of 169.254.x.x where x.x is the last four alphanumeric
charactersofJupiter’sMACaddress(MACaddress
hex value is converted to decimal for IP address). The
Jupiter’sMACaddresscanbefoundonastickeron
the bottom of Jupiter. When there is no DHCP server
present to assign IP addresses to either Jupiter or your
PC, you may need to configure your PC with a static
IPintherangeof169.254.x.xwithaSubnetMaskof
255.255.0.0 in order to communicate with Jupiter in a
direct connect mode. However, if your PC is using the
default network settings, it should also have automatically
self-assigned a similar private IP address in the range of
169.254.x.x, and if this is the case, you should be able
to connect to Jupiter directly. Even if the PC’s default
settings have been changed, Jupiter will try to establish
communications by setting up appropriate routing table
entries to reach devices with 169.254.x.x addresses.
3.Inthecaseofthersttwomethods(directconnection
and indirect connection), the Jupiter software will
attempt to set-up appropriate routing table entries for
a seamless connection regardless of the IP addresses
of your PC and Jupiter. However, under Windows®
Vista or higher, administrative privileges are required to
allow the Jupiter software to modify the routing table.
For best results, launch the Jupiter software while
logged in as an administrator, or choose to run the
software as an administrator. Note: To run a program
as the Administrator under Vista or higher, right click
on the program’s icon or shortcut and choose “Run as
administrator”.
Network configuration of Jupiter:
Connecting to Jupiter from a host computer on the
same LAN
BothJupiterandthehostcomputerrequirethefollowing
3items:
1. IP Address - The unique address of a node on a network.
2.SubnetMask-CongurationthatdeneswhichIP
Addresses are included in a particular subnet.
3.DefaultGateway(optional)-TheIPaddressofadevice
that routes traffic from one subnet to another. (This is
only needed when the PC and Jupiter are on different
subnets).
If you are putting Jupiter on an existing network, a network
administrator will be able to provide the above information or
it may have been provided automatically by a DHCP server.
For security reasons, it is not recommended to put Jupiter
directly on the Internet. If you do, a network administrator
or your Internet Service Provider can provide the above
information.
Jupiter Networking

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Quick Start Guide
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If you are on your own private network, directly or indirectly
connected to Jupiter, you may allow Jupiter to choose an
automatic IP address or you may choose to assign it a static
IP address. If you are building your own separate network
with static assigned addresses, you may consider using an
IP Address from one of the ”Private-Use” networks noted in
RFC-1918:
1.172.16.0.0/12=IPAddresses172.16.0.1through
172.31.254.254andaSubnetMaskof255.240.0.0
2.192.168.0.0/16=IPAddresses192.168.0.1through
192.168.254.254andaSubnetMaskof255.255.0.0
3.10.0.0.0/8=IPAddresses10.0.0.1through
10.254.254.254andaSubnetMaskof255.255.0.0
Connecting to Jupiter through a Firewall/VPN
We have successfully tested control of a Jupiter hardware
through a firewall and VPN, but are unable to guarantee
performance of these types of connections at this time.
Configuration instructions are specific to each firewall and
VPN, so specifics are not available. Additionally, wireless
communications are not guaranteed, though have been
successfully tested.
Configuring your computer for a network
connection: Windows®XP
1. Select “Start->Control Panel”.
2. Open the “Network Connections” Control Panel.
3.Rightclickonyour“LocalAreaConnection”andselect
””Properties”.
4. Under “This connection uses the following items”, select
“Internet Protocol (TCP/IP)” and press “Properties”.
Jupiter Networking
Router/Firewall
IP: 10.0.0.1
Switch
Host Computer & PC LAN
IP: 10.0.0.3
SM: 255.255.0.0
GW: 10.0.0.1
Jupiter 4, 8 or 12
IP: 10.0.0.2
SM: 255.255.0.0
GW: 10.0.0.1
Ethernet
Ethernet
to Internet

15
Jupiter
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5. On the “General” tab, you may select “Use the following
IP address” to enter in the appropriate information if using
static assigned addresses. (DNS server is not required for
connection to Jupiter hardware). Otherwise, leave set to
“Obtain an IP address automatically” if using DHCP.
6.PressOKtosaveand“Close”toexitoutofthe“Local
Area Connection Properties”.
Configuring your computer for a network
connection: Windows®Vista or higher
1. Select “Start->Control Panel”.
2. Select “Network and Internet”.
3.Openthe“NetworkandSharingCenter”.
4.Choose“Managenetworkconnections”(“Change
adaptersettings”inWindows7)ontheleft.
5. Right-click the desired connection and choose
“Properties”.
Jupiter Networking

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6. Under “This connection uses the following items”, select
“Internet Protocol Version 4 (TCP/IPv4)” and press
“Properties”.
7.Onthe“General”tab,youmayselect“Usethefollowing
IPv4 address” to enter in the appropriate information
if using static assigned addresses. (DNS server is not
required for connection to Jupiter hardware). Otherwise,
leave set to “Obtain an IPv4 address automatically” if
using DHCP. Press OK to close.
8.Repeatsteps6and7for“InternetProtocolVersion6
(TCP/IPv6)” if on an IPv6 network. Consult your IT staff if
you are unsure.
9.PressOKtosaveand“Close”toexitoutofthe“Local
Area Connection Properties”.
For more information about configuring the host computer,
visit http://www.microsoft.com.
Note: Typically, only Admins or users belonging to the
Network Configuration Operators group can alter networking
configurations in Windows Vista or higher.
Once you have completed the setup of your network and
any network hardware/interfaces, you may install the Jupiter
software or launch the software if you have already installed
it, then run the Connection Wizard.
Jupiter Networking

17
Jupiter
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
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Jupiter Software Installation
Installation
The Jupiter software provides real-time set-up and control
from a Windows PC environment.
Use one of the following procedures to install the Jupiter
software on your computer.
FromtheCD-ROM:
1.InserttheCDintoyourcomputer’sCD-ROMdrive.
2.Open“MyComputer”.The“MyComputer”iconis
typically on your desktop or in the “Start” menu.
3.DoubleclickonyourCD-ROMdrive.Thisistypicallydrive
“D:\”.IfyourCD-ROMdriveisn’t“D:\”,thensubstituteits
drive letter.
4. Double-click “Setup.exe”.
From the Symetrix web site
(http://www.symetrix.co):
1. Download the Jupiter software installer from the Symetrix
web site.
2. Double-click on the file you just downloaded and follow
the on screen directions to install.
The software always starts up in offline mode. Regardless,
you can explore the software, experiment to your heart’s
content, and perhaps even get useful work done. You can
save any device files that you create to your hard drive and
transfer them to hardware later.
After installing the software, browse the rest of the Help File,
ormoveontoLaunchtheSoftwaretodiverightin.
Launch the software
YoucanlaunchtheJupitersoftwareviaeithertheStartMenu
or the Desktop icon. Once launched, the Jupiter software
presents the following options:
You may choose to create a New App File selecting the
App of your choice.
If you choose to open an Existing App File on Computer,
alistofrecentlyusedlesispresented.ABrowsebutton
is also available to manually locate the file of your choosing
from a local drive or network share.
If you choose to open an Existing App File on Device, a
list of recently connected-to devices is presented. An “Open
Connection Wizard” choice is also available in the event that
you are unsure of which device to connect to, or your device
is not listed among the recently connected to devices.
After installing and launching the software and choosing your
operating mode above, you may browse the rest of the Help
File, or move on to the Connection Wizard to get connected
to your Jupiter hardware.
Connection Wizard
Once you have completed the Hardware Connections and
connected your network (refer to Network Configuration),
you may open Jupiter software and run the Connection
Wizard.
The Connection Wizard can be run by clicking on its icon in
the toolbar...
...or from the Tools menu:
SoftwareInstallation•ConnectionWizard

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The Connection Wizard opens with the following screen:
Select the option that best represents your network
topology and then click the Next button. (Refer to Network
Configuration for further help.)
In the event that your computer has multiple Network
Interfaces Cards (NICs), the following screen will allow you
to select the network you wish to search for Jupiter devices.
Note that only valid NICs will be selectable (those with a
network connection and valid IP address).
Select the NIC you wish to use and then click the Next
button. If you are unsure which NIC to use or need to
configure a NIC, you can view the NICs currently configured
on your PC by pressing the Open Network Connections
button which will open the Windows network connections
window.
The following screen displays a list of Jupiter devices found
on your network. At the very least, you can select the device
you wish to connect to and click the Next button. However,
there are a few more functions on this screen worth
mentioning...
Properties:
The (device) Properties dialog allows you to give a device a
unique name to help identify it. It also allows you to switch
the device between dynamic (DHCP) IP addressing and
static IP addressing.
Flash Device:
ClickingtheFlashDevicebuttonwillcauseallLEDsonthe
front of the device to flash for a short time. This can be
helpful to distinguish devices which have the same or similar
names.
Upgrade Firmware:
The Jupiter firmware must be matched with the version of
the Jupiter software you are using. The correct firmware
for the software is always distributed with the software and
installed on your hard drive by the software’s installer. If there
is ever any doubt, follow the instructions in the Upgrade
Firmware topic to check your firmware version or to upgrade
the firmware.
Connection Wizard

19
Jupiter
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Refresh List:
ClickingtheRefreshListbuttonwillre-scanthenetworkfor
devices and refresh the list of devices. If at first your device
is not located, double-check network connections and that
thedevice(s)is/arepoweredon.ThenclicktheRefreshList
button.
Advanced:
The Advanced dialog will allow you to broaden your network
search for devices allowing you to manually designate a
Search IP address base and Search subnet mask. These
options can be used to search a network for devices
(through a router) other than the one your computer is
currently on.
Upon clicking the Next button, you are finished with the
Connection Wizard. A summary of your actions appears on
the following screen.
Click the Finish button to exit the Connection Wizard. You
are now ready to Go Online.
Going Online
Once you have completed the Hardware Connections,
connected your network (refer to Network Configuration),
launched the Jupiter software and run the Connection
Wizard, you should be ready to Go Online with your device.
The process of Going Online with a device can go one of
two ways: either you are transferring a file currently open
on your computer to the device, or you are transferring a
file on the device to your computer. Either way, the Jupiter
software must “know” about the device first, which is what
the Connection Wizard accomplishes.
After you have successfully run the Connection Wizard and
determined the device you will be going online with, you
can click the “Offline” button in the toolbar to toggle it to
“Online”. The following dialog will appear, offering you the
two choices detailed in the previous paragraph:
MakeyourchoiceandclickOK.Youarenowonlineandthe
“Online/Offline” button in the toolbar will display “Online” as
well as the device’s name and IP address with which you
are online:
Additionally, the Jupiter software keeps a list of recently
connected devices which you can use to quickly get online
with a specific device – if you already know the name and/
or IP address of the device you wish to connect to and that
device is currently available on the network:
ConnectionWizard•GoingOnline

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Quick Start Guide
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If the specified device can not be found on the network, you
will be prompted to run the Connection Wizard to discover a
device to go online with:
Upgrade Firmware.
IMPORTANT: The Jupiter firmware must be matched with
the version of the Jupiter software you are using. The correct
firmware for the software is always distributed with the
software and installed on your hard drive by the software’s
installer. If there is every any doubt, follow the instructions
below to check your firmware version or to upgrade the
firmware. Additionally, the software will notify you if a newer
version of firmware is available than what is currently on the
hardware.
Firmware may be updated while online using the Upgrade
Firmware dialog found in the Tools pull down menu, or from
the Connection Wizard by selecting a device in the Device
Configuration step and clicking the Upgrade Firmware
button.
Either method brings up the Firmware Update dialog. Click
Browse...tolocatetheupgrade.cable.
Select the firmware upgrade .cab file and click Open.
Click the Start button to begin the process and a status bar
will show progress of the upgrade.
When finished a confirmation window will appear. Click OK
to complete the Firmware Upgrade process.
After the firmware upgrade complete, the Jupiter hardware
will reboot. When it finishes, you may go online again.
GoingOnline•UpgradeFirmware