Symphony Symphony 8142 Assembly instructions

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Table of Contents
•••••••••••••••••••••••••••••••••••••••••••••••••
General Information..............................................................................................................................1-1
About Symphony................................................................................................................................................................. 1-1
System Features................................................................................................................................................................... 1-1
Security............................................................................................................................................................................ 1-1
Messages.......................................................................................................................................................................... 1-2
Internet Accessibility ....................................................................................................................................................... 1-2
Mounting and Wiring............................................................................................................................2-1
Mounting Symphony ........................................................................................................................................................... 2-1
Wiring Symphony................................................................................................................................................................ 2-2
Mounting TeleSMART........................................................................................................................................................ 2-3
Wiring Connections............................................................................................................................................................. 2-3
Phone Line....................................................................................................................................................................... 2-3
Speaker............................................................................................................................................................................. 2-3
Keypad and Setting the Keypad Address......................................................................................................................... 2-3
Control Panel Connections............................................................................................................................................... 2-4
Ground Connections ........................................................................................................................................................ 2-4
Communications Setup..........................................................................................................................3-1
General Information............................................................................................................................................................. 3-1
Network Architecture....................................................................................................................................................... 3-1
Symphony Connectivity................................................................................................................................................... 3-1
Typical Residential Broadband Network Methods.............................................................................................................. 3-1
Cable Modem Technology Primer................................................................................................................................... 3-1
ADSL (Asynchronous Digital Subscriber Line) Primer .................................................................................................. 3-2
Initial Setup.............................................................................................................................................4-1
Initialization......................................................................................................................................................................... 4-1
Power Up Symphony....................................................................................................................................................... 4-1
Setting up an Account Number............................................................................................................................................ 4-3
Symphony ECP Addressing................................................................................................................................................. 4-4
How to Change the ECP Address ........................................................................................................................................ 4-5
How to Enable Additional Symphony Units in the Control Panel................................................................................... 4-5
How to Access the Central Station Screen....................................................................................................................... 4-9
How to Change the Address on Additional Symphony Units............................................................................................10
How to Select System Options....................................................................................................................................... 4-11
How to Set the NIGHT Button Function ....................................................................................................................... 4-12
How to Setup Network Connectivity............................................................................................................................. 4-13
About Using a PABX Line ................................................................................................................................................ 4-16
How to Turn the PABX Line Feature On/Off................................................................................................................ 4-16
Symphony Setup................................................................................................................................................................ 4-17
How to Adjust the Touch Screen Contrast..................................................................................................................... 4-18
How to Adjust the Volume ............................................................................................................................................ 4-19
How to Select Screen Saver Activation Time................................................................................................................ 4-19
How to Set the Time and Date....................................................................................................................................... 4-21
User Codes ..............................................................................................................................................5-1
Introduction to User Code Setup.......................................................................................................................................... 5-1
How to Access User Setup................................................................................................................................................... 5-1
How to Add a User .............................................................................................................................................................. 5-2
How to Delete a User........................................................................................................................................................... 5-6
How to Edit a User............................................................................................................................................................... 5-7
How to Set Up a User Code for TeleSMART Use Only...................................................................................................... 5-8
Maintenance............................................................................................................................................6-1
About Symphony Maintenance............................................................................................................................................ 6-1
How to Clean Symphony..................................................................................................................................................... 6-1
Routine Care ........................................................................................................................................................................ 6-2

Symphony Installation and Setup Guide
ii
Troubleshooting......................................................................................................................................7-1
Troubleshooting................................................................................................................................................................... 7-1
Diagnostics........................................................................................................................................................................... 7-1
About Diagnostics............................................................................................................................................................ 7-1
How to Access the Diagnostics........................................................................................................................................ 7-1
Performing Diagnostics ....................................................................................................................................................... 7-3
LCD Display Test............................................................................................................................................................ 7-3
Real Time Clock Test ...................................................................................................................................................... 7-5
Audio Test........................................................................................................................................................................ 7-6
LED Test.......................................................................................................................................................................... 7-7
Keypad Test..................................................................................................................................................................... 7-8
Touch Screen Calibration................................................................................................................................................. 7-9
iCenter LED Operation...................................................................................................................................................... 7-12
LEDs During Normal (Idle) State.................................................................................................................................. 7-12
LEDs During Software Downloading............................................................................................................................ 7-13
LED Operation When Software Download Fails........................................................................................................... 7-13
Specifications..........................................................................................................................................8-1
Specifications....................................................................................................................................................................... 8-1
Glossary...................................................................................................................................................9-1
Glossary............................................................................................................................................................................... 9-1

1-1
SECTION 1
General Information
•••••••••••••••••••••••••••••••••••••••••••••••••
In This Section
♦About Symphony
♦System Features
•••••••••••••••••••••••••••••••••••••••••••••••••
About Symphony
Symphony is an intuitive, graphical touch-screen interface that combines security and home
control. can be used for:
• Quick and easy security system operation
• Retrieval and recording of voice messages, and
• Control of the home environment, including the heating and air-conditioning system,
lights, garage door, etc.
System Features
Security
Arm System
• Away
• Stay
• Night
Disarm System
User Codes - Allows authorized user to add or delete codes
Bypass Zones - When system is not ready to arm, displays any open zones with:
• Zone number
• Zone description
• Status
• Bypass option
Setup
• Volume
• Contrast
Diagnostics
Keypad Emulation

Symphony Installation and Setup Guide
1-2
Messages
Unique display for each family member
E-Mail Message Displays
• Date
• Time
• Sender
• Subject
Voice Mail Message Displays:
• Date
• Time
• Phone number
• Length of message
Internet Accessibility
Selections can be customized for each family member. Typical selections include:
• Message Display
• Event Reminders
• Appointments
• Shopping List
• Bills Due
• Favorite Web Sites

2-1
SECTION 2
Mounting and Wiring
•••••••••••••••••••••••••••••••••••••••••••••••••
In This Section
♦Mounting Symphony
♦Wiring Symphony
•••••••••••••••••••••••••••••••••••••••••••••••••
Mounting Symphony
Symphony should be mounted using the following criteria:
• Symphony must be mounted indoors, and
• Symphony should be mounted at eye level for easy viewing by the user.
To mount Symphony, see Figure 1 and complete the following steps:
1. Detach the case back by pushing up into the two tabs located at the bottom of Symphony
with the blade of a screwdriver while pulling the case back and case front apart.
2. Locate the case back over the mounting surface such that the opening in the case back is
aligned with the wire/cable access opening (in the mounting surface) while passing the
wires/cable through the opening in the case back.
3. Secure the case back to the mounting surface using four screws (supplied).
Prior to attaching the case front to the case back, be sure to wire the Symphony as described in
the "Wiring Symphony" paragraph in this
section
.
MOUNTING
SCREWS (4)
(TYP)
WALL OR
MOUNTING
SURFACE
CASE
FRONT
CASE
BACK
AUI-017-V0
Figure 1. Mounting Symphony

Symphony Installation and Setup Guide
2-2
Wiring Symphony
Connect Symphony in parallel with keypads and other peripheral devices using the keypad
data (ECP) bus. To wire, see the Summary of Connections diagram at the rear of this guide
and do the following.
Symphony is provided with a header connector. Insert wires from the control panel and from the
TeleSMART audio bus (if using a TeleSMART module) into the Symphony header connector and
secure by placing the header arms in the down position (see Figure 2). When all wires are
secured, mount the header on Symphony by snapping into place.
AUI-016-V0
Figure 2. Header Connector
Unshielded 4-conductor cable is recommended for Symphony power/data wires. A separate
twisted pair cable is recommended for audio bus wires.
Connect the wires to the header as follows:
1. Connect the Data Out terminal (pin 9) of the control panel to the Data In terminal of
Symphony (yellow wire).
2. Connect the Data In terminal (pin 8) of the control panel to the Data Out terminal of
Symphony (green wire).
3. Connect the + terminal of the supplementary power supply to the +12VDC terminal of
Symphony (red wire).
4. Connect the AUX – terminal (pin 7) to the (–) terminal of the supplementary power
supply (black wire).
5. Connect the (–) terminal of the supplementary power supply to the GND terminal of
Symphony (black wire).
6. Connect one end of the Ethernet cable (Category 5) to Symphony 's RJ45 Ethernet
connector and the other end as follows:
If using … Then …
broadband (e.g. cable modem, DSL, etc.) connect to cable/DSL router
narrow band (dial-up modem) connect to 8950T
You may want to reference cable wiring information for RJ45 cable. For Category 5 cable pin
outs, refer to the System Interconnection Diagram included in the rear of this guide.
If TeleSMART is available and will be used, perform steps 7 and 8. Otherwise proceed directly to
step 8.
7. Connect the TeleSMART audio bus wires to the audio bus terminals of Symphony.
8. Attach the case front of Symphony to the case back. Attach the top of Symphony first,
then press the bottom section inward until it snaps into place securely.

Section 2: Mounting and Wiring
2-3
Mounting TeleSMART
The TeleSMART Module should be mounted in the security system’s control cabinet if space
is available, or within a grounded metal enclosure to provide proper ESD protection.
Mounting Inside the Control’s Cabinet: Use double-sided tape to attach the module to
the interior surface of the cabinet, or hang it on two screws. Do not mount it on the cabinet
door or attach it to the control’s PC board.
Mounting Outside the Cabinet: Use the screw holes at the rear of the module. Wires can
be brought out from the side or back (use the round breakout on the back).
Affix the supplied Summary of Connections label to the TeleSMART’s inside cover or to the
inside of the cabinet door.
Wiring Connections
Before making connections, power-down the control panel.
Phone Line
Use a standard RJ31X phone jack (CA38A in Canada) and direct-connect cord, and wire as
shown in the System Interconnection Diagram in the back of this guide.
1. Connect the direct-connect cord’s green and red wires to the control’s incoming phone line
terminals 28 (TIP) and 29 (RING), respectively.
2. Connect the direct-connect cord’s brown and gray wires to TeleSMART’s HOME PHONE
terminals 15 and 16, respectively, disconnecting them from the control’s premises phone
terminals, if previously connected.
3. Connect the control’s local phone terminals 26 (TIP) and 27 (RING) to TeleSMART’s
PHONE LINE FROM CONTROL terminals 18 and 17, respectively, using jumper wires
(not supplied).
Speaker
Connect an 8-ohm speaker to TeleSMART’s AUX SPEAKER terminals 13 and 14 as shown in
the System Interconnection Diagram in the back of this guide.
Keypad and Setting the Keypad Address
Connect keypads to be used with TeleSMART to the TeleSMART module. Use addressable,
TeleSMART compatible keypads (6162, 6139T). Keypads used only for security system
functions should be connected directly to the security system’s keypad terminals.
1. Disconnect those keypads intended to be used with TeleSMART from the control’s
terminals, if previously connected; then connect these keypads to TeleSMART terminals as
shown.
NOTE: Run audio cable in separate 2-conductor twisted-pair cable (22AWG recommended).
This cable should be kept at least 6 inches from other types of cables carrying potentially
interfering signals, such as AC power, telephone, and polling loop cables.

Symphony Installation and Setup Guide
2-4
2. If using a TeleSMART Keypad, set the keypad address, tamper option, and playback
volume setting by pressing and holding the [1] and [3] keys at the same time for 3
seconds; then follow the prompts. You must press these keys within 60 seconds of power-
up to set the address and/or tamper option; you can set the volume at any time after
power-up. Refer to the instructions included with the keypad.
NOTE: You must set the TeleSMART Keypad Addresses in the control panel’s
“Device Programming Mode”before they will operate.
You can set TeleSMART keypads to addresses 02-22, 25-30 (addresses 00, 01, 23, and 24 are
reserved).
Control Panel Connections
TeleSMART is powered from the control’s +12VDC keypad terminal. Connect the control’s
keypad connection terminals to the TeleSMART Control terminals as shown in the System
Interconnection Diagram in the back of this guide.
IMPORTANT: If using VISTA-50PEN or higher, you must program the following two device
addresses when programming the control: address 23 = alpha keypad; address 24 =
TeleSMART Module.
Ground Connections
Connect the TeleSMART ground terminal to a good earth ground.

3-1
SECTION 3
Communications Setup
•••••••••••••••••••••••••••••••••••••••••••••••••
In This Section
♦
General Information
♦
Network Architecture
♦
Symphony Connectivity
♦
Typical Residential Broadband Network Methods
♦
Cable Modem Technology Primer
♦
ADSL (Asynchronous Digital Subscriber Line) Primer
•••••••••••••••••••••••••••••••••••••••••••••••••
General Information
This section provides an overview of networking techniques and methods commonly used in
home and commercial Local Area Networks (LANs). While no single method described here
may apply to your specific Symphony installation, the information should serve as a
framework for increasing your general understanding of data network applications.
Network Architecture
This overview describes several typical LAN configurations:
• Cable Modem (DOCSIS)
• ADSL (Advanced Digital Subscriber Line)
• Dial on Demand Router
Symphony Connectivity
The Symphony family connects to any of these network variants in the same manner; via an
Ethernet cable (10BaseT), terminating in an RJ45 connector. Although Symphony provides
its own security and does not require a firewall., It is recommended that in most
installations, Symphony be connected through a Firewall/Router device, which will enable
the device to be connected to the home network without altering the connections of any other
device on the network.
Typical Residential Broadband Network Methods
There are two typical “broadband”(high data rate) networking solutions available to the U.S.
residential market: Cable Modem and ADSL. Currently, Cable Modem technology has the
largest number of residential subscribers, since ADSL has certain range limitations that do
not affect fiberoptic/coaxial cable networks. This section provides some background
information on the technologies themselves.
Cable Modem Technology Primer
Cable systems were originally designed to deliver broadcast television signals efficiently to
subscribers' homes. To ensure that consumers could obtain cable service with the same TV
sets they use to receive over-the-air broadcast TV signals, cable operators recreate a portion
of the over-the-air radio frequency (RF) spectrum within a sealed coaxial cable line.

Symphony Installation and Setup Guide
3-2
Traditional coaxial cable systems typically operate with 330 MHz or 450 MHz of capacity,
whereas modern hybrid fiber/coax (HFC) systems are expanded to 750 MHz or more.
Logically, downstream video programming signals begin around 50 MHz, the equivalent of
channel 2 for over-the-air television signals. The 5 MHz - 42 MHz portion of the spectrum is
usually reserved for upstream communications from subscribers' homes.
Each standard television channel occupies 6 MHz of RF spectrum. Thus a traditional cable
system with 400 MHz of downstream bandwidth can carry the equivalent of 60 analog TV
channels and a modern HFC system with 700 MHz of downstream bandwidth has the
capacity for some 110 channels.
To deliver data services over a cable network, one television channel (in the 50 - 750 MHz
range) is typically allocated for downstream traffic to homes and another channel (in the 5 -
42 MHz band) is used to carry upstream signals.
A headend cable modem termination system (CMTS) communicates through these channels
with cable modems located in subscriber homes to create a virtual local area network (LAN)
connection. Most cable modems are external devices that connect to a personal computer
(PC) through a standard 10Base-T Ethernet card or Universal Serial Bus (USB) connection,
although internal PCI modem cards are also available.
The cable modem access network operates at Layer 1 (physical) and Layer 2 (media access
control/logical link control) of the Open System Interconnect (OSI) Reference Model. Thus,
Layer 3 (network) protocols, such as IP traffic, can be seamlessly delivered over the cable
modem platform to end users.
A single downstream 6 MHz television channel may support up to 27 Mbps of downstream
data throughput from the cable headend using 64 QAM (quadrature amplitude modulation)
transmission technology. Speeds can be boosted to 36 Mbps using 256 QAM. Upstream
channels may deliver 500 kbps to 10 Mbps from homes using 16QAM or QPSK (quadrature
phase shift key) modulation techniques, depending on the amount of spectrum allocated for
service. This upstream and downstream bandwidth is shared by the active data subscribers
connected to a given cable network segment, typically 500 to 2,000 homes on a modern HFC
network.
An individual cable modem subscriber may experience access speeds from 500 kbps to 1.5
Mbps or more (depending on the network architecture and traffic load); blazing performance
compared to dial-up alternatives. However, when surfing the Web, performance can be
affected by Internet backbone congestion.
In addition to speed, cable modems offer another key benefit: constant connectivity. Because
cable modems use connectionless technology, much like in an office LAN, a subscriber's PC is
always online with the network. That means there's no need to dial-in to begin a session, so
users do not have to worry about receiving busy signals. Additionally, going online does not
tie up their telephone line, which (in the case of ) is very important in an emergency
reporting situation.
ADSL (Asynchronous Digital Subscriber Line) Primer
Asymmetric Digital Subscriber Line (ADSL) is a competing modem technology that converts
existing twisted-pair telephone lines into access paths for multimedia and high-speed data
communications. ADSL can transmit up to 6 Mbps to a subscriber, and as much as 832 kbps
or more in both directions.

Section 3: Communications Setup
3-3
An ADSL circuit connects an ADSL modem on each end of a twisted-pair telephone line,
creating three information channels -- a high-speed downstream channel, a medium speed
duplex channel, depending on the implementation of the ADSL architecture, and a POTS
(Plain Old Telephone Service) or an ISDN channel. The POTS/ISDN channel is split off from
the digital modem by filters, thus guaranteeing uninterrupted POTS/ISDN, even if ADSL
fails. The high-speed channel ranges from 1.5 to 6.1 Mbps, while duplex rates range from 16
to 832 kbps. Each channel can be sub-multiplexed to form multiple, lower rate channels,
depending on the system.
ADSL modems provide data rates consistent with North American and European digital
hierarchies and can be purchased with various speed ranges and capabilities. The minimum
configuration provides 1.5 or 2.0 Mbps downstream and a 16-kbps duplex channel; others
provide rates of 6.1 Mbps and 64 kbps duplex. Products with downstream rates up to 8 Mbps
and duplex rates up to 640 kbps are available today. ADSL modems will accommodate ATM
transport with variable rates and compensation for ATM overhead, as well as IP protocols.
Downstream data rates depend on a number of factors, including the length of the copper
line, its wire gauge, presence of bridged taps, and cross-coupled interference. Line
attenuation increases with line length and frequency, and decreases as wire diameter
increases.

Symphony Installation and Setup Guide
3-4

4-1
SECTION 4
Initial Setup
•••••••••••••••••••••••••••••••••••••••••••••••••
In This Section
♦Initialization
♦Setting up an Account Number
♦Symphony ECP Addressing
♦How to Change the ECP Address
♦How to Select the System Options
♦How to Set the NIGHT Button Function
♦How to Set Network Connectivity
♦ How to Setup Network Services
♦Symphony Setup
♦How to Adjust the Touch Screen Contrast
♦How to Adjust the Volume
♦How to Select Screen Saver Activation Time
♦How to Set the Time and Date
•••••••••••••••••••••••••••••••••••••••••••••••••
Initialization
Power Up Symphony
When initially powered, the screen displays the boot sequence as it is performed. After it is
determined what services are available, the screen displays the Touch Screen Calibration
screen. Calibrate the touch screen as follows:
ACTION SCREEN
1. Within the Touch Screen Calibration screen
you are asked to "Touch the center of the
square displayed in the corner." Press the
center of the square.
When this square is touched the Touch
Screen Calibration screen displays "Next
Point.. Touch the center of the square."
NOTE: If no touch is made within 5 seconds,
"No Touch Detected.. Try Again." is
displayed in the center of the Touch Screen
Calibration screen.

Symphony Installation and Setup Guide
4-2
ACTION SCREEN
2. Press the center of the square. The Touch
Screen Calibration screen displays
"Verifying Calibration.. Touch the center of
the square."
NOTE: If no touch is made within 5 seconds,
"No Touch Detected.. Try Again." is
displayed in the center of the Touch Screen
Calibration screen.
3. Press the center of the square. If touch
screen calibration was successful,
"CALIBRATION SUCCESSFUL" is displayed
momentarily. You are then returned
automatically to boot screen.
If touch screen calibration was not successful,
"Calibration Unsuccessful" is displayed
momentarily. You are then returned
automatically to the first Touch Screen
Calibration screen.
NOTE: You will progress through the Touch
Screen Calibration screens regardless of
where you touch. To successfully calibrate the
touch screen you must press the center of the
box on each screen.

Section 4: Initial Setup
4-3
Setting up an Account Number
After the touch screen has been calibrated, the boot process will continue until the Set
Account # window is displayed. Set the account number as follows:
ACTION SCREEN
1. Press the box next to the Master Central
Station ID. The Enter Data keyboard is
displayed.
2. Press the Clear button to delete any
previous account information (typically set to
FFFF from the manufacturer). The text box at
the top of the Enter Data keyboard is cleared
with the cursor in the first position.
3. Enter the 4-digit alphanumeric Master
Central Station ID for this account.

Symphony Installation and Setup Guide
4-4
ACTION SCREEN
4. Press the OK button. You are returned to
the Set Account#: window with the Master
Central Station ID displayed.
5. Repeat steps 1 through 4 for the
Secondary Central Station ID and
Subscriber ID boxes. When the entire 12-
digit account number has been entered, press
the OK button on the Set Account# window.
You are then returned automatically to the
boot screen.
Symphony ECP Addressing
After the Account Number has been set, the boot process will continue until the Set ECP
Address window is displayed.
ACTION SCREEN
If the system is incorporating only one
Symphony, leave the address set to 1 and
press the OK button. The boot-up process will
continue until completion.
If there are to be additional Symphony units in
the system, refer to the
How to Change the
ECP Address
paragraph.

Section 4: Initial Setup
4-5
How to Change the ECP Address
When the system contains two or more Symphony units, it will be necessary to assign a
different ECP address to each additional unit. Additional units will be inoperable until each
address is enabled in the control panel’s “Device Programming”mode. Device Address 1 is
enabled by default. Enable additional addresses using the unit set to address 1.
How to Enable Additional Symphony Units in the Control Panel
To enable a Symphony address in the control panel, perform the following:
ACTION SCREEN
1. Press the SECURITY button on the “Home”
screen. The “Arming”screen is displayed.
2. Press the MORE CHOICES button. The
“More Choices”screen is displayed.
3. Press the CONSOLE MODE button. The
"Keypad" screen appears.

Symphony Installation and Setup Guide
4-6
ACTION SCREEN
4. Enter the Data Field Programming Mode by
entering the 4-digit installer code + 8 + 000.
The Program Mode screen is displayed.
5. Press #93 to display the ZONE PROG. ?
screen.
6. Press 0repeatedly until the DEVICE PROG.
?screen is displayed.
7. Press 1 to enter Device Programming . The
DEVICE ADDRESS screen is displayed.