Telenot complex 200H BT 820 User manual

INTRUDER ALARM CONTROL
PANEL
complex200H
complex 400H
Version (09) USER MANUAL english
BT820/830/840/800

2
User notes
Do not open the product. All installation and main-
tenance work may only be carried out by an expert
installer.
The user manual describes an intruder alarm control pa-
nel that is installed in accordance with VdS guidelines.
Exceptions are indicated in the text.
Illustrations are intended to help the reader to under-
stand the content in general, and can deviate from the
actual design.
1 User notes
Before using the product, read the user manual carefully
and keep it for future reference.

3
Table of content
2 Table of content
1 User notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Table of content . . . . . . . . . . . . . . . . . . . . . . .3
3 Terms, abbreviations, and symbols . . . . . . . . . . . . 5
3.1 Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.3 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4 Basics of the intruder alarm system . . . . . . . . . . 10
4.1 Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.2 Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.3 Setting states. . . . . . . . . . . . . . . . . . . . . . . . . 11
4.3.1 Externally set . . . . . . . . . . . . . . . . . . . . . . . . 11
4.3.2 Internally set . . . . . . . . . . . . . . . . . . . . . . . . 12
4.3.3 Unset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.3.4 Alarm status and resetting . . . . . . . . . . . . . . . 13
4.4 Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5 Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.1 Structure of touch keypad BT800/801. . . . . . . . . 15
5.1.1 "Keypad" screen page. . . . . . . . . . . . . . . . . . . 15
5.1.2 "Indication panel1/2" screen page . . . . . . . . . . 19
5.1.3 "Overview" screen page . . . . . . . . . . . . . . . . . 20
5.1.4 "Switching Functions" screen page . . . . . . . . . . 20
5.1.5 Settings menu . . . . . . . . . . . . . . . . . . . . . . . 21
5.2 Structure of BT820 . . . . . . . . . . . . . . . . . . . . . 22
5.3 Access levels . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.4 Menu structure . . . . . . . . . . . . . . . . . . . . . . . 24
5.4.1 Alarm memory . . . . . . . . . . . . . . . . . . . . . . . 25
5.4.2 Indication test . . . . . . . . . . . . . . . . . . . . . . . 25
5.4.3 Walk test. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.4.4 Disable input group. . . . . . . . . . . . . . . . . . . . 26
5.4.5 Override setting . . . . . . . . . . . . . . . . . . . . . . 27
5.4.6 Changing the keypad code . . . . . . . . . . . . . . . 28
5.4.7 Reset tamper . . . . . . . . . . . . . . . . . . . . . . . . 28
5.4.8 Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.4.9 Event memory . . . . . . . . . . . . . . . . . . . . . . . 29
5.4.10 Alarm counter . . . . . . . . . . . . . . . . . . . . . . . 30
5.4.11 Disabling of keypad code . . . . . . . . . . . . . . . . 30
5.4.12 Disable comlock/cryplock code. . . . . . . . . . . . . 31
5.4.13 comlock/cryplock identification . . . . . . . . . . . . 31
5.4.14 Service enabling . . . . . . . . . . . . . . . . . . . . . . 32
5.4.15 App enabling . . . . . . . . . . . . . . . . . . . . . . . . 32
5.5 Operation with keypad. . . . . . . . . . . . . . . . . . . 33
5.5.1 External setting . . . . . . . . . . . . . . . . . . . . . . 33
5.5.2 Internal setting. . . . . . . . . . . . . . . . . . . . . . . 34
5.5.3 Unsetting . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.5.4 External setting with delayed area function . . . . 35
5.5.5 Unsetting with delayed area function . . . . . . . . 35
5.5.6 Resetting alarms, faults, and battery warnings . . 36
6 Switching device . . . . . . . . . . . . . . . . . . . . . . 37
6.1 Structure of the reader cryplockR/K-MD . . . . . . . 37
6.2 Structure of the reader comlockR-ED . . . . . . . . . 37
6.3 Operation with reader . . . . . . . . . . . . . . . . . . . 38
6.3.1 External setting . . . . . . . . . . . . . . . . . . . . . . 38
6.3.2 Unsetting . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.3.3 Change numeric-pad code with change code . . . 42

4
Table of content
6.4 Operation with switching lock . . . . . . . . . . . . . . 43
6.4.1 Shunt lock . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6.4.2 Pulse switching lock . . . . . . . . . . . . . . . . . . . 43
7 System does not set. What can I do? . . . . . . . . . . 44
8 Maintenance and care. . . . . . . . . . . . . . . . . . . 46
9 Behavior in case of analarm . . . . . . . . . . . . . . . 47
9.1 Alarm (when externally set) . . . . . . . . . . . . . . . 47
9.2 Alarm (when internally set). . . . . . . . . . . . . . . . 47

5
Terms, abbreviations, and symbols
3 Terms, abbreviations, and symbols
3.1 Terms
Alarm
Warning about danger to life and property.
Alarm counter
A counter built into the intruder alarm control panel that cannot
be reset, which counts every intrusion, hold-up, or tamper alarm
(for documentation purposes).
Indication panel
Part of some keypads. The indication panel shows the status of
16 or 32input groups by means of LEDs. It also offers the option
of disabling/enabling input groups for setting (depending on
the parameterization).
Response authority
A person appointed by the responsible operator, who receives
messages and initiates the necessary measures (assistance),
e.g. surveillance and security service or police.
Responsible operator
The person responsible for operating the intruder alarm system
and the group of people authorized by him/her to operate it.
Motion detector
A detector that detects and reports movements within its
surveillance area.
Shunt lock
A switching device in the form of a lock that is integrated in the
door and can be used to set and unset the system. The shunt
lock also prevents setting for as long as a setting prevention
criterion is present (see Coerciveness).
Intruder alarm system
The entire system with all detectors and the intruder alarm
control panel.
Installer
A specialist firm that installs intruder alarm systems and carries
out service and maintenance work. The employees of the instal-
ler firms are trained by the manufacturer of the intruder alarm
system. The installer firms must be approved by VdSSchaden-
verhütungGmbH in order to install systems in compliance with
VdS directives.
First alarm indication
The first input (dedicated signal or input group) triggered in
the event of an alarm is specially indicated on the keypad, e.g.
by blinking of the indicator. The first alarm indication indicates
where the intruder entered the property.
Externally set
The responsible operator sets the system when he/she is not
present in the property. The activation of an alarm results in an
external alarm.

6
Terms, abbreviations, and symbols
External alarm
Alerting using an externally installed warning device (siren and
strobe beacon) and/or the sending of a message to the response
authorities.
False alarm
An alarm for which no danger actually exists. The following
causes can lead to false alarms:
Persons or pets that are accidentally locked in
Subsequent structural changes in the surveillance area of
detectors, e.g. curtains waving and air drafts
Insufficient maintenance of the system
Remote alerting
Alerting whereby a message is sent to the response authorities.
Walk test function
The walk test is used to check and configure the surveillance
area of a motion detector. The LED on the detector is illumina-
ted as long as a person is moving in the surveillance area and is
detected by the detector.
Glass-break detectors
A detector that detects and reports the breakage of a glass
pane. You can recognize the triggered detector by its LED.
Transponder
An electronic key for operating an electronic switching device.
The transponder for actuation of the switching procedure is
held in front of the reader belonging to the switching device.
The transponder is identified by a near-field wireless connection.
Pulse switching lock
A switching device in the form of a lock that is installed beside
the door and can be used to set and unset the system.
Internally set
The responsible operator sets the system when he/she is present
in the property. The activation of an alarm results in an internal
alarm.
Internal alarm
A signal is output by means of audible warning devices that are
only installed within the property under surveillance. An inter-
nal alarm is only executed if the system is in the unset (e.g. fire
detector) or internally set state.
LED
Light-emitting diodes are reliable, long-lasting and energy-sa-
ving electronic components. LEDs of different colors are used.
Magnetic contact
A contact that detects and reports the opening of, for example,
doors and windows.

7
Terms, abbreviations, and symbols
Input group
An input group combines multiple dedicated signals so that
they can be indicated or disabled together on the keypad, e.g.
motion detectors if the system is internally set.
Dedicated signal
An alarm source (detectors or inputs) that is individually detec-
ted, processed, and indicated by the intruder alarm control panel.
Input
Physical connection of multiple detectors to a common input on
the intruder alarm control panel. The processing performed by
the intruder alarm control panel as well as the indication on the
keypad is equivalent to that of an individual dedicated signal.
Alternative power source
If there is a power supply failure of the 230 V mains supply, the
function of the entire system must be guaranteed for at least
12hours (in compliance with VdS classA). To meet this require-
ment, the intruder alarm control panel is fitted with a built-in
rechargeable battery. The rechargeable battery is monitored by
the intruder alarm control panel. In the event of a power supply
fault, the intruder alarm system cannot be set (coerciveness).
Tamper contact
The intruder alarm system components' lids or parts of the
housings that can be opened are equipped with tamper contacts
that detect and report when the components are opened (tam-
per protection).
Switching device
Switching devices are used to set and unset the system. For ex-
ample, it can be a shunt lock, a bolt switching lock, a switching
lock or a reader.
Delayed area function
The delayed area function is used for setting or unsetting the
intruder alarm system from a keypad located within the premi-
ses to be supervised. In this case, an exit time is required to allow
persons to exit the property after setting the system on the key-
pad. At the same time, an entry time is required to allow entry
into the partition for unsetting the system without activating an
alarm. This function is not in compliance with VdS.
Blocking element
If an intruder alarm system is set, the blocking element blocks
the door to the partition. Unintentional entry into the partition
and the resulting activation of a false alarm are not possible
(coerciveness).

8
Terms, abbreviations, and symbols
Lock state monitoring
The locks on all access doors to partitions are fitted with bolt
contacts that monitor the lock state of the doors. It ensures the
coerciveness when the system is set. The partitions can only be
set if all access doors are locked. The status of lock state monito-
ring is displayed on the keypad.
Coerciveness
On the one hand, the coerciveness prevents the intruder alarm
control panel from being set as long as a setting prevention
criterion is present, e.g. if a detector is activated, a door/window
opened, or if a fault state is pending. On the other hand, the
coerciveness prevents the unintentional entry into the partition
as long as the system is still set (see Blocking element).
Unset
The system is not set. Nevertheless, some functions are still
active, e.g. tamper monitoring, fault monitoring, evaluation of
the technical detector, etc.
VdS (VdSSchadenverhütungGmbH)
An institution supported by the German Insurance Industry
whose functions include drafting standardized guidelines and
testing criteria for intruder alarm systems and carrying out ap-
proval testing of intruder alarm system concepts and specialist
firms.
VdS class
Depending on the threat potential and the number of valuable
items in the building, the insurance company can prescribe an
intruder alarm system with a VdS class (protection class). There
are three VdS classes: A, B and C (VdS classC calls for the stric-
test protective measures).
Transmission device
A telecommunications device built into the intruder alarm
control panel, which automatically transmits alarm, state, and
fault messages via a telecommunication network to an alarm
receiving center (response authority).
Silent alarm
Alerting which involves sending a message to the response
authorities without activating an internal/external alarm. This
alarm is used for hold-ups.

9
Terms, abbreviations, and symbols
3.2 Abbreviations
General
IACP = Intruder alarm control panel
TD = Transmission device
Partition status
Ea = External alarm
Ee = External exit time
Es = Externally set
Ev = External entry time
Ia = Internal alarm
Ie = Internal exit time
Is = Internally set
Iv = Internal entry time
Ua = Unset alarm
Us = Unset
3.3 Symbols
Important notice, order
Tips, recommendations, useful information
Usage not in compliance with VdS directives
Legend
Sequence of action
Switching device
Buzzer
LED
BT = Keypad

10
Basics of the intruder alarm system
4 Basics of the intruder alarm system
4.1 Structure
External warning devices
Strobe BeaconSiren
Window
contact
Hold-up
detector
Motion
detector
Internal
warning
devices
Glass-break
detector
Keypad
TD
Door contact
Switching
device
IACP
complex 400H
Power supply unit
with rechargeable
battery
230 V ~ mains connectionTelephone connection
Structure of an intruder alarm system
The intruder alarm control panel (IACP) controls and monitors
all functions. It supplies the entire system with electrical power.
For this, the IACP features an integrated power supply unit
which converts the 230V mains supply to 12V DC.
The TD (transmission device) transmits alarm, state, and fault
messages to a response authority, e.g. surveillance and secu-
rity service. The TD uses the telecommunications network for
transmission.
Messages to the responsible operator on site are shown on the
keypad display. With the help of the numeric pad on the keypad,
the responsible operator can operate the system, e.g. look up
stored information or disable input groups. Any position within
the supervised property, e.g. the IACP housing, is suitable as a
mounting location.
The detectors monitor the property, e.g. magnetic contacs on
doors and windows, glass-break detectors, motion detectors,
etc. They are combined physically into inputs and connected to
the IACP inputs. Consequently, the control panel is continuous-
ly informed about the status of all detectors, e.g. whether a
window is open.
If a detector detects that a window or a door is open, an alarm
should only be activated if the responsible operator has set the
system using the switching device.
The alerting on site is performed by the indoor warning devices
when the system is internally set and by the outdoor warning
devices when it is externally set.

11
Basics of the intruder alarm system
4.2 Partitions
An intruder alarm system can include several partitions. These
partitions can be set or unset either in a mutually dependent
manner or completely independently of one another. In this
case, each partition has its own switching device and (if neces-
sary) a separate keypad.
Example
Strong room1 can only be set if strong room2 was set first.
IACP
Partition
e.g. Strong room 1
Dependent partition
e.g. Strong room 2
SD1
SD2
Dependent partition
4.3 Setting states
4.3.1 Externally set
The system is set with no persons inside the partition(s).
The following criteria must be fulfilled for the external setting:
No person is inside the partition
All detectors are in the ready-to-set state
No pending faults
Switching device is used for external setting and subsequent
unsetting. There are different types of switching devices, e.g.
shunt locks, bolt switching locks or readers.
In case of an alarm activation, local alerting is performed by the
outdoor warning devices. In compliance with VdS, additional
remote alerting via the transmission device is necessary.

12
Basics of the intruder alarm system
The system is set with persons present in the
partition(s).
The keypad or an internal switching device is used for internal
setting and subsequent unsetting. It is possible to disable speci-
fic dedicated signals (e.g. motion detectors) to enable entry into
rooms in the property.
In case of alarm activation, local alerting is performed by the in-
door warning devices. As an option, an external alarm and/or re-
mote alerting can be additionally activated after a defined time
and under the requirement that the alarm was not previously
reset at the keypad (not in compliance with VdS directives).
4.3.2 Internally set
The system is not set.
While the system is unset, some functions of the intruder alarm
control panel will still be active. Important functions will never
be switched off.
Indication
The current states are indicated on the keypad.
Tamper
The IACP checks the cable connections to the keypads, to
the switching devices and to the external warning devices.
Likewise, the housings of all components are monitored for
opening. Depending on the parameterization, a tampering
attempt results in an internal or external alarm.
Fault
The IACP monitors the voltage supply, the rechargeable
battery, the transmission device, and the function of the
transmission paths used. Faults that occur are indicated
visually and audibly on the keypad. Transmission of faults is
possible independent of the current setting state.
4.3.3 Unset

13
Basics of the intruder alarm system
4.3.4 Alarm status and resetting
After an internal or external alarm is activated, the IACP switches
to the alarm state. In the alarm state, the indoor and/or outdoor
warning devices in the system are activated (max. up to un-
setting). Depending on the parameterization, the transmission
device transmits an alarm message to the response authorities.
During unsetting, the switching device signals the pending
alarm. In the unset state, only the alarm LED and the buzzer on
the keypad indicate the alarm state. Only after the IACP is reset
does this signaling also end, which means that the system can
be set again (see Keypad/ Operation with keypad/ Resetting
alarm, faults and battery warning).
On VdS class B and C systems, the responsible operator is unable
to reset a tamper alarm. The reset can only be performed by
the installer of the system, who also determines the reason for
activation, checks that the system is functioning correctly and
seals the housing.
Coerciveness
If a tamper alarm, an intruder alarm, or a fault is pending,
the system cannot be set (coerciveness). Lock state moni-
toring also affects the coerciveness, i.e., if a detector is not
in the ready-to-set state (e.g. a window is open), it is not
possible to set the intruder alarm system.
4.4 Detector
To ensure that the IACP can detect and report different hazar-
dous situations, a variety of detector types must be installed
in the system. Each detector type is intended for a particular
hazardous situation.
The table below shows how the system reacts depending on the
setting state. Depending on the parameterization, the actual
reaction of the system may differ from the example shown here.

14
Basics of the intruder alarm system
Detector Reaction of system
Unset Internally set Externally set
Magnetic contact on
doors and windows
Only displayed
on keypad
Internal alarm External alarm4
Motion detector Only displayed
on keypad
Internal alarm External alarm4
Glass-break detectors Internal alarm Internal alarm External alarm4
Tamper contact1Internal alarm Internal alarm External alarm4
Smoke alarm device2Internal alarm Internal alarm External alarm4
Technical detector (e.g.
water or gas detector)
Internal alarm Internal alarm External alarm4
Escape door monitoring3Internal alarm Internal alarm External alarm4
Motion detectors in out-
door areas
Only displayed
on keypad
Activation of exterior lightning
Bolt switch contact of
doors and windows
No alarm, prevents setting (coerciveness)
Hold-up alarm device Silent alarm
Table: Detector and reaction of the system
1The housings on all components are fitted with
tamper contacts or similar protective mechanisms,
which activate a tamper alarm in response to a
mechanical attack on the components.
2When activated, the smoke alarm devices trigger
a fire alarm (additional function). However, the
installation of these detectors does not make the
system into a fire detection and fire alarm system
as defined by EN52.
3In the case of day monitoring of buildings that
are open to the public, external doors that must
not be locked for safety reasons (e.g. escape doors)
are monitored. Opening these doors leads to
alerting.
4In compliance with VdS directives, additional
remote alerting using the transmission device is
necessary.

15
Keypad
5 Keypad
TELENOT offers a variety of keypads for operating the IACP. For
information, refer to the TELENOT website at www.telenot.com.
The operating procedure for the IACP using the example of the
touch keypad BT 800 and the LCD keypad BT 820 is explained
below.
A keypad is used for indicating operating states, alarms, and
faults, for setting/unsetting, alarm resetting and for entry of
additional control commands by the responsible operator.
Switching of the screen pages
Icons
Freely parameterizable LEDs1–4
Display indication
Numeric block
Operating buttons
LED indication (operating states)
Structure of touch keypad BT800/801
5.1 Structure of touch keypad BT800/801
5.1.1 "Keypad" screen page
The following control and indicating elements are available on
the touch keypad BT 800/801:
09:32
Mo 15.05.17
Ready to be
externally set
Unset
Internally set
Alarm

16
Keypad
Switching of the screen pages
One screen page back
"Switching Functions" screen page
"Overview" screen page
"Keypad" screen page
"Indication Panel1" screen page
"Indication Panel2" screen page
One screen page forward
Switching of the screen pages
The page active in each case is visualized by the white square.
You can select the screen page also by selecting the gray rect-
angle directly (2-6) or by swiping vertically on the display.
Icons
Icons
Icons Color Function
Alarm Red Blinks for triggered and saved alarms
Fault Yellow Blinks for pending and saved faults
Walk test Green Blinks if walk test activated (indepen-
dent of partitions)
Table: Icon

17
Keypad
Freely parameterizable LEDs1–4
Ready to be
externally set
Unset
Internally set
Alarm
Freely parameterizable LEDs1–4
The freely parameterizable LEDs1–4 can indicate different
states (e.g. externally set, unset, internally set, alarm etc.). The
function, the text and the color of the LEDs are freely paramete-
rizable and are defined by the installer.
Display indication
12:19
Mo 20.01.14
Display indication
The display has a limited number of characters. Long
texts are divided in two indications, which are displayed
alternatingly.
Numeric block
Menu/ digit1
Reset/ digit2
Selection/ digit3
Esc (cancel)
Enter (accept)
Numeric block

18
Keypad
Operating buttons
Scroll back
Scroll forward
Unsetting
Internal setting
External setting (only if enabled)
Freely parameterizable button
Operating buttons
LED indication (operating states)
LED indication (operating states)
LED indication
(operating states)
Color Function
Operation Green Illuminated during operation
and blinks during initialization
Alarm Red Illuminated by triggered and
saved alarms
Fault Yellow Illuminated by pending and
saved faults
LED 4 Blue Corresponds to the freely para-
meterizable LED4 (indication
even if display is switched off)
Table: LED indication

19
Keypad
5.1.2 "Indication panel1/2" screen page
IG1 (Tamper)
Input group 2
Input group 3
Input group 4
Input group 5
Input group 6
Input group 7
Input group 8
Input group 9
Input group 10
Input group 11
Input group 12
Input group 13
Input group 14
Input group 15
Input group 16
LED "Input group disabled/enabled"
Input group text
“Input group state” LED
"Disable/enable input group" button
"Indication panel1/2" screen page
The screen page “Indication panel1” of the touch keypad
displays the statuses of the first 16input groups; screen page
“Indication panel2” displays the statuses of another 16input
groups. Which input groups are displayed depends on the para-
meterization.
LED “Input group state”: This LED (red) indicates whether at
least one dedicated signal in this input group is open or in
the alarm state.
Input group text: The input group text is displayed here as
defined in the IACP parameterization.
LED “Input group disabled/enabled”: This LED (yellow) indi-
cates whether an input group is disabled. If the input group
is enabled, the LED is not illuminated.
Button “Disable/enable input group”: Use this button to
disable/enable the input group in question. The IACP para-
meterization and the access level dictate whether you can
disable an input group.

20
Keypad
5.1.3 "Overview" screen page
Mo 15.05.17
Ready to be externally set
Unset
Internally set
Alarm
IG1 (Tamper)
Input group 2
Input group 3
Input group 4
Input group 5
Input group 6
Input group 7
Input group 8
Input group 9
Input group 10
Input group 11
Input group 12
Input group 13
Input group 14
Input group 15
Input group 16
Input group 17
Input group 18
Input group 19
Input group 20
Input group 21
Input group 22
Input group 23
Input group 24
Input group 25
Input group 26
Input group 27
Input group 28
Input group 29
Input group 30
Input group 31
Input group 32
"Keypad" overview
"Indication Panel1" overview
"Indication Panel2" overview
"Overview" screen page
The "Overview" screen page of the touch keypad is a summary
view. It displays the screen pages "Keypad", "Indication Panel1"
and "Indication Panel2" in an overview. However, you cannot
perform any operations (e.g. using operating buttons, numeric
block, etc.).
5.1.4 "Switching Functions" screen page
Mo 15.05.17
09:32
Ds
Door 1
Ds
activate
Ds
Door 2
Ds
activate
Light
Corridor
switch on
Light
Basement
switch on
Garage door close
Shutters
Kitchen
close
Shutters
Living room
open
Pump switch on
Switching function text/usage
Switching function operation text (ON/OFF)
Button for triggering the switching function
To activate or deactivate the switching function, hold the
button down.
For as long as you hold the button down, the entire row
(including the button) is colored orange. If you do not hold
down the button for long enough, a notice is displayed
informing you of this (e.g. button > 1 s).
The blue display (area behind the button) indicates the
switching function’s activated state.
"Switching Functions" screen page