Synology DX1211 User manual

DX1211 User’s Guide
For Synology DiskStation DX1211
DX121120120507

Table of Contents
TOC
 3
5 Chapter 1: Get Started with DX1211
5 PackageContents
6 HardwareSpecications
6 OperatingRequirements
6 Appearance
7 LEDBehavior
9 SafetyInstructions
11 ToolsandPartsforHardDiskInstallation
11 InstallHardDisks
11 Chapter 2: Set Up DX1211
14 ConnectwithSynologyDiskStation
16 WorkwithDiskStation
17 LearnMore

1
5
CongratulationsonyourpurchaseofSynologyDX1211.Thisproductisspecially
designedforthestorageexpansionofSynologyDiskStationDS2411+and
DS3611xs.Thisuser’sguidewillguideyouthroughtheinstallation.
PackageContents
Beforeinstallation,pleasecheckthepackagecontentstoverifythatyou
havereceivedtheitemsbelow.
Main Unit x 1 AC Power Cord x 1
User’s Guide x 1
Screws for 3.5”
Hard Drives x 52
Screws for 2.5”
Hard Drives x 52
Expansion Cable
(Inniband x 1)
Get Started with DX1211

6 Chapter1:GetStartedwithDX1211
HardwareSpecications
Internal HDD 12XSATA(II)
EXPANSION Port # 1XInniband
Max Capacity (Internal HDD) 12X3TB
Hot Swappable HDD Yes
Size (HxWxD) (mm) 270X300X340mm
Weight 9.73kg
System Fan 2X(120x120mm)
Power Fan 1X(120x120mm)
Power Recovery Syncwithserver
AC Input Power Voltage 100Vto240VAC
Power Frequency 50/60Hz,SinglePhase
Operating Temperature 5°C~35°C(40°F~95°F)
Storage Temperature -10°C~70°C(15°F~155°F)
Relative Humidity 5%to95%RH
Maximum Operating Altitude 6,500feet
Certication FCCClassB,CEClassB,BSMIClassB
OperatingRequirements
Synology DiskStation DS2411+andDS3611xswithSynologyDSM3.1
andonwards
Appearance
2
41
3
10 7
5
8
6
9
BackView FrontView

Chapter1:GetStartedwithDX1211 7
Article Name Description
1POWER
Button
ThePOWERbuttonisusedtoturnDX1211onoroff.Pressand
holdthebuttonfor7secondstoshutdownDX1211.
Note: ThePOWERbuttononlyworkswhenyouslidetheAUTO/
MANUALswitch(No.6)toMANUAL.
2LED
Indicators
TheLEDindicatorsareusedtodisplaythestatusofthesystem.
Forcompletedetails,pleaserefertothenexttable:LED
Behavior.
3Hard Drive
Tray Lock
Theharddrivetraylockisdesignedforlocking/unlockingthe
traystotheexpansionunit.
4Hard Drive
Trays
Theharddrivetraysaredesignedforloadingtheharddrives
withDX1211.
5RESET
Button
TheRESETbuttonisusedtorestorethesettingstothefactory
default.
6
AUTO/
MANUAL
Switch
TheAUTO/MANUALswitchisusedtoenableordisable
automaticpoweron/off.IfitissettoAUTO,DX1211willbeturned
onoroffautomaticallywhentheconnectedDiskStationpowerson
oroff.
7EXPANSION
Port TheEXPANSIONportisusedtoconnectDX1211toDiskStation.
8 Fan
Thepowerfansarebuilttoexhaustwasteheatoutofthepower
supply.
Thesystemfans(insideDX1211)arebuilttoexhaustwaste
heatoutofDX1211.Ifthefanisnotworking,DX1211will“beep”
everyfewseconds.
9Power Supply
On/Off Switch
Thepowersupplyon/offswitchisusedtoturnon/offthepower
supply.
10 Power Port ThepowerportiswhereyouconnectthepowercordtoDX1211.
LEDBehavior
LED Behavior Description
POWER Solid Green Powerison
Off Powerisoff
LINK Solid Green SynologyDiskStationisconnected
Off SynologyDiskStationisdisconnected
ALERT Flashing Orange Systemfanisnotworking
Off Systemfanisfunctioning

8 Chapter1:GetStartedwithDX1211
LED Behavior Description
RAID/
Status
Solid Green Volumeiscreated
Flashing Green Volumeisdegraded
Off Volumeiscrashedornotcreated
Activity
(On Tray) Flashing Green Diskisbeingaccessed
Hard Disk
Status
(On Tray)
Solid Green Diskisreadyandidle
Solid Orange Read/writeorothererrorsareencountered
Off Nointernaldiskisfound

Chapter1:GetStartedwithDX1211 9
SafetyInstructions
TouseyourSynologyproductsafely,pleasefollowtheseinstructionsand
warningsatalltime.
Keepawayfromdirectsunlightandawayfromchemicals.Makesure
theenvironmentdoesnotexperienceabruptchangesintemperatureor
humidity.
DonotplacetheSynologyproductclosetoanyliquid.
Beforecleaning,unplugthepowercordrst.WipeSynologyproduct
withdamppapertowels.Donotusechemicaloraerosolcleanersto
cleanit.
DonotplacetheSynologyproductonacart,table,ordesk,whichisnot
stabletoavoidtheproductfromfallingover.
Thepowercordmustplugintotherightsupplyvoltage.Makesurethat
thesuppliedACvoltageiscorrectandstable.
Toremoveallelectricalcurrentfromthedevice,ensurethatallpower
cordsaredisconnectedfromthepowersource.

2
11
ToolsandPartsforHardDiskInstallation
• Ascrewdriver
• Atleastone3.5”or2.5”SATAharddisk
(Pleasevisitwww.synology.comforcompatibleharddiskmodels.)
Warning:Ifyouinstallaharddiskthatcontainsdata,systemwillformatthehard
diskanderasealldata.Ifyouneedthedatainthefuture,pleasebackitupbefore
installation.
InstallHardDisks
1 Pulltheharddrivetrayhandleinthedirectionasindicatedbelowtoremove
theharddrivetray.
2 Loadtheharddiskintheharddrivetray.
Set Up DX1211

12 Chapter2:SetUpDX1211
• For 3.5” Hard Disk: Placetheharddiskintheharddrivetray,andthen
tightenthescrewstosecuretheharddisk.
• For 2.5” Hard Disk: Placetheharddiskintheharddrivetray,turnthetray
upsidedown,andthentightenthescrewstosecuretheharddisk.
3 Inserttheloadedharddrivetrayintotheemptyharddrivebay.
Important:Makesurethetrayispushedinalltheway.Otherwise,theharddisk
mightnotbeabletofunctionproperly.
4 Pushthecliptoxtheharddrivetray.

Chapter2:SetUpDX1211 13
5 Repeatthestepsabovetoassembleallharddisksyouhaveprepared.
Note:IfyouwanttosetupaRAIDset,itisrecommendedthatallinstalledhard
disksareofthesamesizetomakethebestuseofharddiskcapacity.

14 Chapter2:SetUpDX1211
ConnectwithSynologyDiskStation
1 Connectoneendofthepowercord(s)tothepowerportof
RX1211/RX1211RP,andtheothertothepoweroutlet(s).
2 ConnectoneendoftheexpansioncabletoDX1211,andtheotherto
DiskStation.
DX1211
DiskStation

Chapter2:SetUpDX1211 15
3 TurnonDX1211:
• If the AUTO/MANUAL switch is set to AUTO, DX1211willbeturnedonoroff
automaticallywhentheconnectedDiskStationpowersonoroff.
DX1211
DiskStation
• If the AUTO/MANUAL switch is set to MANUAL, pressthePOWERbutton
toturnonRX1211/RX1211RP.
DX1211
DiskStation
Note: Topreventunexpectedvolumecrash,itisrecommendedthatyousetthe
AUTO/MANUALswitchtoAUTO.

16 Chapter2:SetUpDX1211
WorkwithDiskStation
1 LogintoDiskStationManagerwithawebbrowser.GotoMain Menu >
Control Panel >External DevicestoconrmDX1211isconnectedtoyour
DiskStation.
2 GotoMain Menu>StorageManager tomanageDX1211forstorage
creationorexpansion.
• If you want to create a new volume with DX1211,clickCreateand
followtheVolumeCreationWizardtocompletethecreation.

Chapter2:SetUpDX1211 17
• If you want to expand the existing volume with DX1211,selectthe
volumeyouwanttoexpandfromthevolumelist,clickManage,andfollow
theVolumeManagerWizardtocompletetheexpansion.
Fordetailedinformationaboutvolumemanagement,gotoMain Menu>
Storage Manager andseethehelppagebyclickingtheHelpbuttonatthe
top-rightcorner.
Limitations:BeforestartingtouseDiskStationwithDX1211pleaseseethe
followinglimitationsofDX1211.
•DX1211canbepairedwithonlyoneDiskStation.
•Thedataofapplications(suchasPhotoStationandAudioStation)canbestored
onDX1211onlyifyoucreateanexpandedvolumewithit.Theywillnotbestored
onDX1211ifyoucreateanewvolumewithit.
•HarddrivespreviouslyusedinDiskStationwillnotbereadablebydirectlyinserting
themintoDX1211,andviseversa.
LearnMore
Congratulations!YourDX1211issetupnow.Formoreinformationoronline
resourcesaboutDX1211,pleasevisit
www.synology.com.

SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READCAREFULLY:THISENDUSERLICENSEAGREEMENT("EULA")ISALEGAL
AGREEMENTBETWEENYOU(EITHERANINDIVIDUALORASINGLEENTITY)ANDSYNOLOGY,INC.AND
ITSAFFILIATES,INCLUDINGSYNOLOGYAMERICANCORPANDSYNOLOGYUKLTD.,(COLLECTIVELY,
"SYNOLOGY")FORANYSYNOLOGYSOFTWARE,TOGETHERWITHANYOTHERASSOCIATED
FIRMWARE, MEDIA, PRINTED MATERIALSAND "ONLINE" OR ELECTRONIC DOCUMENTATION
(COLLECTIVELY,THE"SOFTWARE")AVAILABLEFORDOWNLOADATWWW.SYNOLOGY.COMOR
PROVIDEDWITHORINSTALLEDONASYNOLOGYPRODUCT(THE"PRODUCT").
YOUAGREETOBEBOUNDBYTHETERMSOFTHISEULABYOPENINGTHEPACKAGECONTAINING
THESOFTWARE,INSTALLINGTHESOFTWARENOTOTHERWISEPRE-INSTALLED BYSYNOLOGY
ONAPRODUCTOROTHERWISEUSINGAPRODUCTTHATINCLUDESPRE-INSTALLEDSOFTWARE.
IFYOU DONOTAGREETOTHETERMSOFTHISEULA,DONOTOPENTHEBOXCONTAINING
THEPRODUCT,INSTALLTHESOFTWAREORUSETHEPRODUCTCONTAININGTHESOFTWARE.
INSTEAD,YOUMAYRETURNTHEPRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORA
REFUNDINACCORDANCEWITHTHERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Limited Software License.Subject
tothetermsand conditionsofthisEULA,
Synologygrantsyoua limited, non-exclusive,non-
transferable,personallicensetoinstall,runanduse
onecopyofthe SoftwareontheProductsolelyin
connectionwithyourauthorizeduseoftheProduct.
Section 2. Documentation.  You may make
anduseareasonablenumberof copies ofany
documentationprovidedwiththeSoftware;
provided, that such copies will only be used for
internalbusinesspurposesand arenottobe
republishedorredistributed(eitherinhardcopy or
electronicform)toanythirdparty.
Section 3. Backup.Youmaymakeareasonable
numberofcopiesof the Softwareforbackupand
archivalpurposes.
Section 4. Updates.Anysoftwareprovidedtoyou
bySynologyormadeavailableontheSynologyweb
siteatwww.synology.com("WebSite")thatupdates
orsupplementstheoriginalSoftwareisgoverned
bythisEULA unlessseparatelicensetermsare
provided with such updates or supplements, in
whichcase,suchseparatetermswillgovern.
Section 5. License Limitations. Thelicenseset
forthinSection1appliesonlytotheextentyouhave
orderedandpaidfor theProductanditstatesthe
entiretyofyourrightswithrespect to theSoftware.
Synology reservesallrightsnot expressly granted
toyouinthisEULA.Withoutlimitingtheforegoing,
you will not, and you willnotauthorize or permit
anythirdpartyto: (a)usetheSoftwareforany
purposeotherthanin connection withtheProduct;
(b)license,distribute,lease,rent,lend, transfer,
assignorotherwisedispose oftheSoftwareor
usetheSoftwarein any commercialhostedor
servicebureauenvironment;(c)reverseengineer,
decompile,disassembleorattempttodiscover the
sourcecodeforor anytradesecretsrelatedtothe
Software,exceptandonlyto the extentthatsuch
activityisexpresslypermittedby applicablelaw
notwithstandingthislimitation;(d)adapt, modify,
alter,translateorcreateanyderivativeworksofthe
Software;(e)remove,alterorobscureanycopyright
noticeorotherproprietaryrights notice onthe
Product;or(f)circumventorattempt to circumvent
anymethodsemployedbySynologyto control
accesstothecomponents, featuresorfunctionsof
theProductorSoftware.
Section 6. Open Source.  The Software may
containcomponentslicensedtoSynologyunderthe
GNUGeneralPublicLicense("GPLComponents"),
currentlyavailableathttp://www.gnu.org/licenses/
gpl.html.ThetermsoftheGPLwillcontrolsolely
withrespecttothe GPLComponentstotheextent
thatthisEULAconflictswiththerequirements
of the GPL with respect to your use of the GPL
Components,and,insuch event,youagreetobe
boundbytheGPLwithrespecttoyouruseofsuch
components.
Section 7. Audit.Synologywillhave the rightto
audityourcompliance withthetermsofthisEULA.
Youagreetogrant access toSynologytofacilities,
equipment,books,recordsanddocumentsandto
otherwisereasonablycooperate with Synology in
ordertofacilitateanysuchaudit.
Section 8. Ownership. TheSoftwareisvaluable
propertyofSynologyanditslicensors and is
protectedbycopyrightandotherintellectual
propertylawsandtreaties.Synologyoritslicensors
ownallright,titleandinterestinandtotheSoftware
andallcopyrightandotherintellectualproperty
rightsintheSoftware.
Section 9. Limited Warranty.Synologywarrants
that for a period of ninety (90) days after either
your(a)installationof theSoftwareonProducts
thatdonotinclude pre-installedSoftwareor
(b)useofaProductthatincludespre-installed
Software,asapplicable,(the"WarrantyPeriod"),the
Softwarewillsubstantiallyconform toSynology's
publishedspecificationsfortheSoftware,ifany,
orotherwisesetforthonthe WebSite.Synology
willusecommerciallyreasonable effortsto,in
Synology'ssolediscretion,either correctanysuch
nonconformityintheSoftwareorreplaceany
Software that fails to comply with the foregoing
warranty,providedthatyougiveSynologywritten
noticeofsuchnoncompliance withintheWarranty
Period.Theforegoingwarrantydoesnotapply
toanynoncomplianceresultingfrom any: (w)
use,reproduction,distribution ordisclosurenotin
accordancewiththisEULA;(x)any customization,
modificationorotheralterationof theSoftwareby

anyoneotherthanSynology;(y)combinationofthe
Softwarewith anyproduct,servicesorother items
providedbyanyoneotherthanSynology;or(z)your
failuretocomplywiththisEULA.
Section 10. Support.DuringtheWarrantyPeriod,
Synologywillmakeavailable to youthesupport
services.Followingtheexpiration oftheapplicable
WarrantyPeriod,supportfor Softwaremaybe
availablefromSynologyuponwrittenrequest.
Section 11. Disclaimer of Warranties. EXCEPT
ASEXPRESSLYSETFORTHABOVE,SYNOLOGY
ANDITSSUPPLIERSPROVIDETHESOFTWARE
"AS IS"AND WITH ALL FAULTS.  SYNOLOGY
ANDITSSUPPLIERSHEREBYDISCLAIMALL
OTHERWARRANTIES,EXPRESS,IMPLIEDOR
STATUTORY,ARISINGBYLAWOROTHERWISE,
INCLUDINGBUTNOTLIMITEDTOANYIMPLIED
WARRANTIESOFMERCHANTABILITY,FITNESS
FORAPARTICULARPURPOSEORUSE,TITLE
ANDNONINFRINGEMENT,WITHREGARDTO
THESOFTWARE.WITHOUTLIMITINGTHE
FOREGOING,SYNOLOGYDOESNOTWARRANT
THATTHESOFTWAREWILLBEFREEOFBUGS,
ERRORS,VIRUSESOROTHERDEFECTS.
Section 12. Disclaimer of Certain Damages.IN
NOEVENTWILLSYNOLOGYORITSLICENSORS
BELIABLEFORTHECOSTOFCOVEROR
FORANYINCIDENTAL, INDIRECT,SPECIAL,
PUNITIVE,CONSEQUENTIALORSIMILAR
DAMAGESORLIABILITIESWHATSOEVER
(INCLUDING, BUT NOT LIMITED TO LOSS OF
DATA,INFORMATION,REVENUE,PROFITOR
BUSINESS)ARISING OUTOFORRELATINGTO
THEUSEORINABILITYTOUSETHESOFTWARE
OR OTHERWISE UNDER ORIN CONNECTION
WITHTHIS EULAORTHESOFTWARE,
WHETHERBASEDONCONTRACT,TORT
(INCLUDINGNEGLIGENCE),STRICTLIABILITY
OR OTHERTHEORYEVENIF SYNOLOGY HAS
BEENADVISED OFTHEPOSSIBILITYOFSUCH
DAMAGES.
Section 13. Limitation of Liability.SYNOLOGY'S
ANDITSSUPPLIERS'LIABILITYARISINGOUT
OFORRELATINGTOTHEUSEORINABILITYTO
USETHE SOFTWAREOR OTHERWISE UNDER
OR IN CONNECTION WITH THIS EULA OR
THE SOFTWARE IS LIMITED TOTHEAMOUNT
ACTUALLYPAIDBYYOU FORTHEPRODUCT
REGARDLESSOFTHEAMOUNTOFDAMAGES
YOU MAY INCUR AND WHETHER BASED ON
CONTRACT,TORT(INCLUDINGNEGLIGENCE),
STRICTLIABILITYOROTHERTHEORY.The
foregoingdisclaimerofwarranties,disclaimerof
certaindamagesandlimitation of liabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
Thelawsofsomestates/jurisdictions do notallow
theexclusionofimpliedwarrantiesortheexclusion
orlimitationofcertaindamages.Totheextentthat
thoselawsapplyto thisEULA,theexclusionsand
limitationssetforthabovemaynotapplytoyou.
Section 14. Export Restrictions.  Yo u
acknowledgethattheSoftware issubjecttoU.S.
exportrestrictions.Youagreetocomplywithall
applicablelawsandregulations thatapplytothe
Software,includingwithoutlimitationtheU.S.
ExportAdministrationRegulations.
Section 15. U.S. Government LicenseRights.
AllSoftwareprovidedtotheU.S.Governmentis
providedwiththecommerciallicenserights and
restrictionsdescribedinthis EULA. Byinstalling,
copyingorusingtheSoftware,theU.S.Government
agreesthattheSoftwareis"commercialcomputer
software"or"commercialcomputer software
documentation"withinthemeaningofFARPart12.
Section 16. Termination.Withoutprejudice to
anyotherrights,SynologymayterminatethisEULA
ifyoudonotabidebytheterms and conditions
containedherein.In such event,youmustcease
useoftheSoftware and destroyallcopiesofthe
Softwareandallofitscomponentparts.
Section 17. Assignment.You maynottransfer
orassignyourrights underthisEULAtoany third
party.Anysuchtransferorassignmentinviolation
oftheforegoingrestrictionwillbevoid.
Section 18. Applicable Law.Unlessexpressly
prohibitedbylocallaw, thisEULAisgoverned
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The1980U.N.ConventiononContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
Section 19. Dispute Resolution.Anydispute,
controversyorclaimarising out oforrelatingto
thisWarranty,theSoftwareorservicesprovided
bySynologywithrespecttotheSoftware or the
relationshipbetweenyouandSynology willbe
resolvedexclusivelyandnallybyarbitrationunder
thecurrentcommercialrulesoftheAmerican
ArbitrationAssociation ifyouresideintheUnited
States, except as otherwise provided below. In
suchcases,thearbitrationwillbeconductedbefore
asinglearbitrator,andwillbelimitedsolelytothe
disputebetweenyouandSynology.Thearbitration,
oranyportionofit, will notbeconsolidatedwith
anyotherarbitrationandwillnot be conductedon
aclass-wideorclassactionbasis.Thearbitration
shallbeheldinKingCounty, Washington,U.S.A.
bysubmissionofdocuments,bytelephone,online
orinpersonas determinedbythearbitratorat
therequestoftheparties.The prevailingpartyin
anyarbitrationorlegal actionoccurringwithinthe
UnitedStatesorotherwiseshall receive allcosts
andreasonableattorneys’fees,including any
arbitration fee paid by the prevailing party.Any
decisionrenderedinsucharbitrationproceedings
willbefinalandbindingontheparties, and
judgmentmaybeentered thereoninanycourtof
competentjurisdiction.You understand that,inthe
absenceofthisprovision, you wouldhavehada
righttolitigateanysuchdispute,controversyor
claiminacourt,includingtherighttolitigateclaims
on a class-wide or class-action basis, and you
expresslyandknowinglywaives those rightsand
agreestoresolveany disputesthroughbinding
arbitrationinaccordancewith theprovisionsof
thisSection19. Ifyoudonotresidewithinthe
UnitedStates,anydispute, controversyorclaim
describedinthisSection shallbefinallyresolved

byarbitrationconductedbythreeneutralarbitrators
inaccordancewiththeproceduresof the R.O.C.
ArbitrationLawandrelatedenforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedingsshallbe conducted
inEnglishor,ifbothpartiessoagree,inMandarin
Chinese.The arbitration award shall befinaland
bindingonthepartiesand may beenforcedinany
courthavingjurisdiction. NothinginthisSection
shallbedeemedtoprohibitorrestrictSynologyfrom
seekinginjunctiverelieforseekingsuchotherrights
andremediesasitmayhave at laworequityfor
anyactualorthreatenedbreachofanyprovisionof
thisEULArelatingtoSynology'sintellectualproperty
rights.
Section 20. Attorneys' Fees.Inanyarbitration,
mediation,orotherlegal actionorproceedingto
enforcerightsorremediesunder this EULA,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
Section 21. Severability.Ifanyprovision ofthis
EULAisheldbyacourtofcompetentjurisdictionto
beinvalid,illegal,orunenforceable,theremainder
ofthisEULAwillremaininfullforceandeffect.
Section 22. Entire Agreement.  This EULA
setsforththeentireagreementof Synology and
youwithrespectto the Softwareandthesubject
matterhereofandsupersedesallprior and
contemporaneousunderstandingsandagreements
w h e t h e r  w r i t t e n  o r  o r a l .   N o  a m e n d m e n t ,
modificationorwaiverof any oftheprovisionsof
thisEULA willbevalidunlesssetforthin awritten
instrumentsignedbythepartytobeboundthereby.

SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THISLIMITEDWARRANTY("WARRANTY")APPLIESTOTHEPRODUCTS(ASDEFINED BELOW)OF
SYNOLOGY,INC.ANDITSAFFILIATES,INCLUDINGSYNOLOGYAMERICACORPANDSYNOLOGYUK
LTD.,(COLLECTIVELY,"SYNOLOGY").YOUACCEPTANDAGREETOBEBOUNDBYTHETERMSOF
THISWARRANTYBYOPENINGTHEPACKAGECONTAININGAND/ORUSINGTHEPRODUCT.IFYOU
DONOTAGREETOTHETERMSOFTHISWARRANTY,DONOTUSETHEPRODUCT.INSTEAD,YOU
MAYRETURNTHEPRODUCTTOTHERESELLER WHEREYOUPURCHASEDITFORAREFUNDIN
ACCORDANCEWITHTHERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Definitions.(a) "Category IProduct"
meansSynologyproductmodels RS810+,
RS810RP+andRX410(b) "CategoryIIProduct"
meansSynologyproductmodelsDS3611xs,
DS2411+,DS1511+, DS1010+,DS710+,DS509+,
DS508,RS3411xs,RS3411RPxs,RS2211+,
RS2211RP+,RS411,RS409RP+,RS409+,RS409,
RS408-RP, RS408, RS407, RX1211, RX1211RP,
DX1211,DX510,DX5,RX4,andRAMModule
(1GB/2GB).(c)"CategoryIII Product"meansall
otherSynologyproductmodelspurchasedby
CustomerafterMarch1,2008.(d)"CategoryIV
Product"meansallotherSynologyproductmodels
purchasedbyCustomerbeforeFebruary29,
2008.(e)"Customer"means theoriginalperson
orentitypurchasingtheProduct from Synologyor
anauthorizedSynologydistributor orreseller.(f)
"Product"meansaCategory IProduct,Category
IIProduct,CategoryIIIProduct,or Category IV
Productandanyhardwareincorporatedinto the
productbySynologyand anyaccompanying
documentation.(g)"Software"meanstheSynology
proprietarysoftwarethataccompanies theProduct
whenpurchasedbyCustomer,isdownloaded
byCustomeratthe WebSite,orispre-installed
ontheProductby Synology,and includesany
firmware,associatedmedia,images, animations,
video,audio,textand appletsincorporatedintothe
softwareorProductandanyupdatesorupgrades
tosuchsoftware.(h) "WarrantyPeriod" means:(i)
theperiodcommencingon the datetheProductis
purchasedbyCustomerand ending (1)veyears
aftersuchdateforCategory I Products;(2)three
yearsaftersuchdateforCategoryIIProducts;or(3)
twoyearsaftersuchdateforCategoryIIIProducts;
or(ii)oneyear aftersuchdateforCategoryIV
Products.(i)"WebSite" meanstheSynologyweb
sitelocatedatwww.synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty.SubjecttoSection2.7,
SynologywarrantstoCustomerthat each Product
(a)willbefree of materialdefectsinworkmanship
and(b)undernormal usewillperformsubstantially
inaccordancewithSynology's published
specificationsfortheProductduringtheWarranty
Period.SynologywarrantstheSoftwareassetforth
intheaccompanyingenduserlicenseagreement
providedwiththeProduct,ifany.
2.2 Product Registration.Customersmay
registerProductswithSynologyandmay obtain
themanufacturingdatefor CategoryIProducts,
CategoryIIProductsandCategoryIIIProductsat
the WebSite.The failureto register a Productat
theWebSitewill not diminish thewarrantyrights
setforthinSection2.1.Synologyisnotresponsible
forCustomer'sfailuretoidentifythemanufacturing
dateofanyProduct.
2.3 Exclusive Remedy.IfCustomergives
noticeofnoncompliancewith anyofthewarranties
setforthinSection2.1 within theapplicable
WarrantyPeriodinthemannersetforth below,
then,uponverificationofthenoncomplianceby
Synology,Synologywill,atSynology'soption:
(a)usecommerciallyreasonable effortstorepair
theProduct,or(b) replace thenoncomplying
Productorpartthereofuponreturnofthecomplete
Productinaccordancewith Section2.4The
foregoingsetsforthSynology'sentireliabilityand
Customer'ssoleandexclusive remedy forany
breachofwarrantyunder Section 2.1oranyother
defectordeficiencyin the Product.Customer
willreasonablyassistSynologytodiagnoseand
validateanynonconformitywiththeProduct.The
warrantysetforthin Section 2.1doesnotinclude:
(1)anywarrantyrelating totheSoftware;(2)
physicalinstallationorremovaloftheProduct
fromCustomer'ssite;(3) visitstoCustomer'ssite;
(4)labornecessaryto effectrepairsorreplace
defectivepartsotherthanduring Synology's or
itscontractedserviceproviders'normallocal
businesshours,exclusiveofweekendsandservice
providers’holidays;(5)anyworkwithanythirdparty
equipmentorsoftware;(6)anywarrantyofthehard
diskifinstalledbyCustomeroranyotherthirdparty;
or(7)anywarranty ofcompatibilitywiththehard
disk.
2.4 Return.AnyProductreturnedbyCustomer
underSection2.3mustbeassignedaReturn
MerchandiseAuthorization ("RMA")numberby
Synologybeforeshipmentand mustbereturned
in accordancewith Synology'sthen current RMA
procedures.Customermaycontactanyauthorized
SynologydistributororresellerorSynologySupport
to obtain assistance in obtaining an RMA, and
mustprovideproofof purchase andproductserial
numberwhenaskingforsuchassistance.For
warrantyclaims,Customermustreturnthecomplete
ProducttoSynologyinaccordancewiththisSection
2.4tobeeligiblefor coverage underthisWarranty.
AnyProductreturnedwithoutanRMAnumber,or
anyProductthathasbeen disassembled (except
underthedirectionofSynology)willberefusedand
returnedtoCustomer atCustomer'sexpense.Any
Productthathasbeen assignedaRMAnumber
mustbereturnedin the sameconditionasitwas
receivedfromSynologytotheaddress designated
bySynology,freightpre-paid,inpackagingsufcient
toprotectthecontentsthereof and withtheRMA

numberprominentlydisplayedontheoutsideofthe
box.Customerisresponsibleforinsuranceandrisk
oflosswithrespecttoreturneditemsuntiltheyare
properlyreceivedbySynology.AProductissued
aRMAnumbermustbereturnedwithinfteen(15)
daysafterissuanceoftheapplicableRMAnumber.
2.5 Replacement by Synology.  If Synology
electstoreplaceany Product underthisWarranty
setforthinSection 2.1, thenSynologywillshipa
replacementProductatSynology's expense via
theshippingmethodselectedbySynologyafter
receiptofthenonconformingProductreturned
inaccordancewithSection2.4and validation by
SynologythattheProductdoesnotconform to
thewarranty.ReplacementProductwillbe new
orserviceablyused,comparableinfunctionand
performancetotheoriginal Product andwarranted
for theremainderof theoriginal Warranty Period
orthirty(30)days afteritisshippedtoCustomer,
whicheverperiodislongerAnyProductfoundby
Synologytobenon-defectivewillbereturnedto
Customer.
2.6 Support.DuringtheWarrantyPeriod,
Synologywillmakeavailable to Customerthe
supportservices.Followingtheexpirationofthe
applicableWarrantyPeriod,supportforProducts
may be available from Synology upon written
request.
2.7 Exclusions.Theforegoing warranties and
warrantyobligationsdonotapplyto any Product
that(a)hasbeeninstalledorusedinamannernot
speciedordescribedintheProductspecications;
(b)hasbeenrepaired,modiedoralteredbyanyone
otherthanSynologyor itsagentordesignee;(c)
hasbeeninanywaymisused,abused,ordamaged;
(d)hasbeenused withitemsnotprovidedby
Synologyotherthanthehardwareorsoftwarefor
whichtheProductis designed;or(e)otherwise
failstoconformto the Productspecificationsand
suchfailureisattributabletocausesnot within or
underSynology'scontrol.Further, theforegoing
warrantieswillbevoidif(1)Customerdisassembles
theProductexceptasauthorizedby Synology;
(2)Customerfailstoimplement any correction,
modification,enhancement,improvementorother
updatemadeavailabletoCustomerbySynology;
or(3)Customerimplements, installs orusesany
correction,modication,enhancement,improvement
orotherupdatemadeavailablebyany third party.
ThewarrantysetforthinSection2.1willterminate
uponCustomer'ssaleortransferoftheProducttoa
thirdparty.
2.8 Disclaimer of Warranties.  T H E
WARRANTIES,OBLIGATIONS,ANDLIABILITIES
OFSYNOLOGYANDTHEREMEDIESOF
CUSTOMERSETFORTHINTHISWARRANTY
AREEXCLUSIVEAND IN SUBSTITUTION
FOR, AND  C U S TO M E R  HEREBY WA I V E S,
RELEASESANDDISCLAIMS,ALLOTHER
WARRANTIES,OBLIGATIONSANDLIABILITIES
OF SY N OLOGY AND A LL OTHER RI GHTS,
CLAIMSANDREMEDIESOFCUSTOMER
AGAINSTSYNOLOGY,EXPRESSORIMPLIED,
ARISI N G  B Y L AW OR OTHERWISE,  W I T H
RESPECTTOTHEPRODUCT,ACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESDELIVERED
UNDERTHIS WARRANTY,INCLUDING,
BUT NOT L IMITED TO  AN Y:   ( A )  IMPLIED
WARRANTYOFMERCHANTABILITYOR
FITNESSFORAPARTICULARPURPOSEOR
USE;(B)IMPLIEDWARRANTYARISINGFROM
COURSEOFPERFORMANCE,COURSE OF
DEALING,ORUSAGEOFTRADE;(C)CLAIM
OFINFRINGEMENTOR MISAPPROPRIATION;
OR (D) CLAIM INTORT (WHETHER BASED ON
NEGLIGENCE,STRICTLIABILITY, PRODUCT
LIABILITYOR OTHERTHEORY).SYNOLOGY
MAKESNOGUARANTEEAND SPECIFICALLY
DISCLAIMSANYWARRANTYTHATTHEDATA
ORINFORMATIONSTOREDONANYSYNOLOGY
PRODUCTWILLBESECUREANDWITHOUTRISK
OFDATALOSS.SYNOLOGYRECOMMENDS
T H AT  C U S TO M E R  TA K E S  A P P R O P R I AT E
MEASURESTOBACKUPTHEDATASTOREDON
THEPRODUCT.SOMESTATESDONOTALLOW
LIMITATIONS ON IMPLIED WARRANTIES, SO
THEABOVELIMITATIONMAYNOTAPPLYTO
CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure. Synologywillnotbeliable
for,or be consideredtobeinbreachofordefault
underthisWarrantyonaccount of,anydelayor
failuretoperformasrequiredbythis Warranty
asaresultof any causeorconditionbeyondits
reasonablecontrol(including,withoutlimitation,any
actorfailuretoactbyCustomer).
3.2 Disclaimer of Certain Damages.  IN NO
EVENTWILLSYNOLOGYORITSSUPPLIERSBE
LIABLEFORTHECOSTOFCOVERORFORANY
INCIDENTAL,INDIRECT,SPECIAL,PUNITIVE,
CONSEQUENTIALORSIMILARDAMAGESOR
LIABILITIESWHATSOEVER(INCLUDING,BUT
NOTLIMITEDTOLOSSOFDATA,INFORMATION,
REVENUE,PROFITORBUSINESS)ARISINGOUT
OFORRELATINGTOTHEUSEOR INABILITY
TOUSETHEPRODUCT,ANYACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESPROVIDED
UNDERTHISWARRANTY,WHETHERBASEDON
CONTRACT,TORT(INCLUDINGNEGLIGENCE),
STRICTLIABILITYOROTHERTHEORYEVEN
IFSYNOLOGYHAS BEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGES.
3.3 Limitation of Liability. SYNOLOGY'S
ANDITSSUPPLIERS'LIABILITYARISINGOUT
OFORRELATINGTOTHEUSEOR INABILITY
TOUSETHEPRODUCT,ANYACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESPROVIDED
UNDERTHIS WARRANTYISLIMITEDTOTHE
AMOUNTACTUALLYPAID BYCUSTOMER
FORTHE PRODUCTREGARDLESSOFTHE
AMOUNTOFDAMAGESCUSTOMERMAYINCUR
ANDWHETHERBASEDONCONTRACT,TORT
(INCLUDINGNEGLIGENCE),STRICTLIABILITY
OROTHERTHEORY.Theforegoingdisclaimerof
certaindamagesandlimitation of liabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
Thelawsofsomestates/jurisdictions do notallow

exclusionorlimitationofcertaindamages.Tothe
extentthatthoselawsapply to theProduct,the
exclusionsandlimitationssetforthabovemaynot
applytoCustomer.
Section 4. Miscellaneous
4.1 Proprietary Rights.TheProductand
anyaccompanyingSoftwareanddocumentation
providedwiththeProductincludeproprietaryand
intellectualpropertyrightsof Synologyanditsthird
partysuppliersandlicensors.Synologyretainsand
reservesallright,title,andinterestintheintellectual
propertyrightsoftheProduct,andnotitleto or
ownershipofanyintellectual propertyrightsinor
totheProduct,any accompanyingSoftwareor
documentationandanyothergoodsprovidedunder
thisWarrantyistransferred toCustomerunderthis
Warranty.Customerwill(a)complywiththeterms
andconditionsoftheSynologyenduserlicense
agreementaccompanyinganySoftware furnished
bySynologyoran authorizedSynologydistributor
orreseller;and(b)notattempttoreverseengineer
anyProductorcomponentthereoforaccompanying
Softwareorotherwisemisappropriate,circumventor
violateanyofSynology'sintellectualpropertyrights.
4.2 Assignment.Customerwillnotassign any
ofitsrightsunderthisWarrantydirectly,byoperation
oflaworotherwise,withoutthepriorwrittenconsent
ofSynology.
4.3 No Additional Terms.Exceptasexpressly
permitted by this Warranty, neither party will be
boundby,andeachpartyspecificallyobjectsto,
anyterm,conditionor other provisionthatconicts
withtheprovisionsofthis Warrantythatis made
bytheotherpartyin any purchaseorder,receipt,
acceptance,confirmation,correspondenceor
otherwise,unlesseachpartyspecically agrees to
suchprovisionin writing.Further,if thisWarranty
conictswithanytermsorconditions of anyother
agreemententeredintobytheparties with respect
totheProduct,thisWarrantywillprevailunlessthe
otheragreementspecicallyreferencesthesections
ofthisWarrantythatitsupersedes.
4.4 A p pl ic a b l e L aw.   U n l e s s  e x p r e s s l y
prohibitedbylocallaw, this Warrantyis governed
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The1980U.N.ConventiononContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
4.5 Dispute Resolution.Any dispute,
controversyorclaimarising out oforrelatingto
thisWarranty,theProductorservicesprovided
bySynologywithrespectto the Product orthe
relationshipbetweenCustomersresidingwithin
the United States and Synology will be resolved
exclusivelyandfinallybyarbitration under the
currentcommercialrulesoftheAmericanArbitration
Association,exceptasotherwise providedbelow.
Thearbitrationwillbeconducted before asingle
arbitrator,andwill be limitedsolelytothedispute
betweenCustomerandSynology.The arbitration,
oranyportionofit, will notbeconsolidatedwith
anyotherarbitrationandwillnot be conductedon
aclass-wideorclassactionbasis.Thearbitration
shallbeheldinKingCounty, Washington,U.S.A.
bysubmissionofdocuments,bytelephone,online
orinpersonasdetermined bythearbitratoratthe
requestoftheparties.Theprevailingpartyin any
arbitrationorlegalactionoccurringwithintheUnited
Statesorotherwiseshall receive allcostsand
reasonableattorneys’fees,includinganyarbitration
fee paid by the prevailing party. Any decision
rendered in such arbitration proceedings will be
finalandbindingon the parties,andjudgment
maybeenteredthereon inanycourtofcompetent
jurisdiction. Customer understands that, in the
absenceofthisprovision,Customerwouldhavehad
arighttolitigateany such dispute,controversyor
claiminacourt,includingtherighttolitigateclaims
onaclass-wideorclass-actionbasis,andCustomer
expresslyandknowinglywaives those rightsand
agreestoresolveany disputesthroughbinding
arbitrationinaccordancewith theprovisionsofthis
Section4.5.ForCustomersnotresidingwithinthe
UnitedStates,anydispute, controversyorclaim
describedinthissectionshallbenallyresolvedby
arbitrationconductedbythreeneutral arbitrators
inaccordancewiththe proceduresoftheR.O.C.
ArbitrationLawandrelated enforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedingsshallbeconducted
inEnglishor,ifbothpartiessoagree,inMandarin
Chinese.The arbitrationawardshallbefinaland
bindingonthepartiesandmaybeenforcedinany
courthavingjurisdiction.NothinginthisSection
shallbedeemedto prohibit orrestrictSynology
fromseekinginjunctiverelieforseekingsuchother
rightsandremediesasitmayhaveatlaworequity
foranyactualorthreatenedbreachofanyprovision
ofthisWarrantyrelatingto Synology's intellectual
propertyrights.
4.6 Attorneys' Fees.Inany arbitration,
mediation,orotherlegalactionor proceeding to
enforcerightsorremediesunderthisWarranty,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
4.7 Export Restrictions. Youacknowledge
thattheProductmay be subjecttoU.S.export
restrictions.Youwillcomplywithallapplicablelaws
andregulationsthatapplytotheProduct,including
withoutlimitationthe U.S.ExportAdministration
Regulations.
4.8 Sev erabi lity. If anyprovisionofthis
Warrantyisheldbyacourtofcompetentjurisdiction
tobeinvalid,illegal,orunenforceable,theremainder
ofthisWarrantywillremaininfullforceandeffect.
4.9 Entire Agreement.ThisWarranty
constitutestheentireagreement,and supersedes
anyandallprior agreements, betweenSynology
andCustomerrelatedto the subjectmatterhereof.
Noamendment,modicationorwaiverofanyofthe
provisions ofthisWarrantywillbe valid unless set
forthinawritteninstrument signedbythepartyto
beboundthereby.