Synology NAS SA3200D Manual

Synology NAS SA3200D
Hardware Installation Guide

Table of Contents
Chapter 1: Before You Start
Package Contents 3
Synology SA3200D at a Glance 4
Hardware Specication 6
Optional Accessories 7
Safety Instructions 9
Chapter 2: Hardware Setup
Tools and Parts for Component Installation 10
Install Drives 10
Install Memory Modules 12
Install PCle Add-in Cards 15
Install and Remove Rail Kits 16
Expansion Unit Deployment and Topology 18
Start up Your Synology NAS 20
LED Indicator Table 21
Chapter 3: System Maintenance
Replace System Fan 23
Replace Power Supply Unit (PSU) 24
Initial Troubleshooting Guide 24
Chapter 4: Initialize DSM on Synology NAS
Initialize DSM with Web Assistant 25
Learn More 25
Synology_HIG_SA3200D_20191003
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Synology NAS SA3200D is an enterprise server consisting of both system hardware and the software
operating system, DiskStation Manager (DSM). This manual will guide you through all conguration aspects
of your SA3200D, including the hardware components, setup procedures, system maintenance, and initial
troubleshooting instructions.
Note: All images below are for illustrative purposes only, and may di󰀨er from the actual product.
Package Contents
Main unit x 1 AC power cord x 2
Screws for 2.5” drives x 52
Screws for 3.5” drives x 52
Before You Start 1
Chapter
3
3

4Chapter 1: Before You Start
Synology SA3200D at a Glance
No. Article Name Location Description
1Power Button and
Indicator
Front
1. Press to power on your Synology NAS.
2. To power o󰀨 the Synology NAS, press and hold until you hear
a beep sound and the Power LED starts blinking.
2HA Status Indicator Displays the status of the HA (High Availability). For more
information, see "LED Indicator Table."
3Alert Indicator Displays warnings regarding fan or temperature. For more
information, see "LED Indicator Table."
4Beep O󰀨 Button Press to deactivate the beeping sound that is emitted when a
malfunction occurs.
5Drive Status Indicator Displays the status of drives. For more information, see "LED
Indicator Table."
6Drive Tray Install drives (hard disk drives or solid state drives) here.
7Rail Kit Release Tab Push in and hold to release the Synology NAS from the rail kit
lock.1
1For more information about the rail kit installation, please refer to the Quick Installation Guide that comes with the rail kit.

5Chapter 1: Before You Start
No. Article Name Location Description
8Power Port
Back
Connect power cords here.
9PSU Indicator and Beep
O󰀨 Button
1. Displays the status of the power supply unit (PSU). For more
information, see "LED Indicator Table."
2. Press to deactivate the beeping sound that is emitted when a
malfunction occurs.
10 PSU Fan Disposes of excess heat and cools the PSU.
11 Console Port This port is used for manufacturing use only.
12 PCI Express Expansion
Slot Supports additional PCIe network interface cards.
13 SAS OUT Port Connect to Synology Expansion Unit2here.
14 1GbE LAN Port Connect RJ-45 network cables here.
15 10GBase-T LAN Port Connect RJ-45 network cables here.
16 RESET Button
1. Press and hold until you hear a beep sound to restore the
default IP address, DNS server, and password for the admin
account.
2. Press and hold until you hear a beep sound, then press and
hold again until you hear three beep sounds to return the
Synology NAS to “Ready” status so that DSM can be initialized.
17 Power Indicator Displays the status of the power supply of the controller. For more
information, see "LED Indicator Table."
18 Status Indicator Displays the status of the controller. For more information, see
"LED Indicator Table."
19 Alert Indicator Displays warnings regarding fan or temperature of the controller.
For more information, see "LED Indicator Table."
20 Remove Indicator Displays the status indicating whether the controller is removable.
For more information, see "LED Indicator Table."
2For more information about Synology Expansion Unit supported by your Synology NAS, please visit www.synology.com.

6Chapter 1: Before You Start
Hardware Specication
Item SA3200D
Compatible Drive Type 3.5” / 2.5” SAS x 12
Maximum Raw Capacity • 192 TB (12 x 16 TB HDD)
• 576 TB with 2 x RXD1219sas (Expansion unit)
External Device Port SAS OUT x 1 (Per controller)
LAN Port • 1GbE (RJ-45) x 2 (Per controller)
• 10GBase-T (RJ-45) x 1 (Per controller)
PCIe Slot Gen3 x 8 slots (x8 link) x 1 (Per controller)
Size (H x W x D) (mm) • 88 x 482 x 724 (with server ears)
• 88 x 430.5 x 692
Weight (kg) 19.7
Supported Client • Windows 7 and 10
• Mac OS X 10.11 onward
File System • Internal: Btrfs, ext4
Supported RAID Type • Basic • JBOD • RAID 0 • RAID 1
• RAID 5 • RAID 6 • RAID 10 • Synology RAID F1
Agency Certication • FCC Class A • CE Class A • BSMI Class A
• EAC • VCCI • CCC • KC • RCM • RoHS Compliant
Language Localization
Environment Requirement
• Line voltage: 100V to 240V AC
• Frequency: 50 to 60Hz
•Operating Temperature: 32 to 95˚F (0 to 35˚C)
•Storage Temperature: -5 to 140˚F (-20 to 60˚C)
• Relative Humidity: 5% to 95% RH
Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

7Chapter 1: Before You Start
Optional Accessories
With Synology accessories, you can customize your Synology NAS to t di󰀨erent business environments without
worrying about compatibility and stability. Visit www.synology.com/compatibility for more information.
•Memory Module
Model Name Picture Description
D4EC-2666-8G 8 GB D4EC-2666 ECC U-DIMM
D4EC-2400-16G 16 GB D4EC-2400 ECC U-DIMM
•PCIe Add-in Card
Model Name Picture Description
E10G18-T2 Dual-port, 10GbE RJ-45
Network Interface Card
E10G18-T1 Single-port, 10GbE RJ-45
Network Interface Card
E10G17-F2 Dual-port, 10GbE SFP+
Network Interface Card

8Chapter 1: Before You Start
•Expansion Unit
Model Name Picture Description
RXD1219sas
12-bay Rackmount type expansion
unit, compatible with 3.5”/2.5” SAS
drives, up to 2 units connections
•Rail Kit
Model Name Picture Description
RKS1317 Sliding rails solutions
•Spare Part
Model Name Picture Description
Disk Tray (Type R7) 3.5"/2.5" Drive Tray
FAN 60*60*51_2 System Fan Module
PSU 500W-RP Module_2 Redundant PSU Module
PSU 500W-RP SET_2 Redundant PSU Set
(Cage x 1, PSU Module x 2)

9Chapter 1: Before You Start
Safety Instructions
Keep away from direct sunlight and away from chemicals. Make sure the environment does not
experience abrupt changes in temperature or humidity.
Place the product right side up at all times.
Do not place near any liquids.
Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or
aerosol cleaners.
To prevent the unit from falling over, do not place on carts or any unstable surfaces.
The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is
correct and stable.
To remove all electrical current from the device, ensure that all power cords are disconnected from
the power source.
Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.
CAUTION: Restricted Access Location
This server is intended for installation only in restricted access locations as dened where both these conditions
apply:
• Access is through the use of a lock or tool and key, or other means of security, and is controlled by the
authority responsible for the location.
• Access can only be gained by service persons or by users who have been instructed about the reasons for
the restrictions applied to the location and about any precautions that shall be taken.

Tools and Parts for Component Installation
Please prepare tools and parts below before setting up your Synology NAS:
• A screwdriver.
• At least one 3.5” or 2.5” SAS drive (please visit www.synology.com/compatibility for compatible drive
models).
Warning: If you install a drive that contains data, the system will format the drive and erase all existing data.
Please back up any important data before installation.
• Rail mounting kit. (please see the Optional Accessories section to nd out the suitable rail kit for cabinet
installation)
Warning: We suggest mounting your Synology NAS on a cabinet before installing any drives since the heavy
weight will increase the installation di󰀩culty.
Install Drives
Please follow steps below for drive installation:
1 Open the drive tray:
a Find the small button located on the left side of the drive tray handle. Press the button down, and the drive
tray handle will pop out.
b Pull the drive tray handle out as illustrated below.
2 Install drives:
•For 3.5” drives: Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four
spots indicated below to secure the drive.
Hardware Setup
10
2
Chapter

11 Chapter 2: Hardware Setup
•For 2.5” drives: Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four
spots indicated below to secure the drive.
3 Insert the loaded drive tray into the empty drive bay.
Note: Make sure the tray is pushed in all the way. Otherwise, the drive might not be able to function properly.
4 Push the handle inward to secure the drive tray.
5 Push the switch on the drive tray handle to the left to lock the drive tray.
6 Repeat the steps above to assemble the other drives you have prepared.
7 Drives are numbered as shown below.
Note: We suggest installing drives of the same size to optimize drive capacity usage when creating RAID
volumes.

12 Chapter 2: Hardware Setup
Install Memory Modules
You must install genuine Synology memory module(s) to ensure system compatibility and reliability. Be sure to
follow the congurations below for the suggested installation sequence of di󰀨erent memory capacities, otherwise
the system may not boot successfully, or system performance and stability may su󰀨er.
A0 A1 B0 B1 Total Memory
8 GB - - - 8 GB
16 GB - - - 16 GB
8 GB - 8 GB - 16 GB
8 GB 8 GB 8 GB - 24 GB
8 GB 8 GB 8 GB 8 GB 32 GB
16 GB - 16 GB - 32 GB
8 GB 8 GB 16 GB 16 GB 48 GB
16 GB 16 GB 16 GB - 48 GB
16 GB 16 GB 16 GB 16 GB 64 GB
Follow the steps below to install, check, or remove a memory module on your SA3200D.
To install the RAM module:
1 Shut down your SA3200D. Disconnect all cables connected to your SA3200D to prevent any possible damage.
2 As shown below, loosen the screws that secure the controller on the back of SA3200D by turning it
counterclockwise. Pull the release lever to pull out one controller.

13 Chapter 2: Hardware Setup
3 Press the release button on the rear top cover. Slightly push backward to lift the rear top cover.
Note: When you remove the rear top cover, the sensitive internal components are exposed. Avoid touching
anything other than the memory assembly when you remove or add memory.
4 Insert the new memory module in the slot:
a Push the retaining clips on the slot out to the sides.
b Align the notch on the gold edge of the module with the notch in the memory slot.
c Push down on the memory module with rm and even pressure. The retaining clips will snap into position as
the module is correctly inserted.
Note: Hold the memory module by its edges, and do not touch the gold connectors.

14 Chapter 2: Hardware Setup
5 Put back the rear top cover removed in step 3:
a Align the front side of rear top cover with the slots on the chassis’ edge.
b Align the notch on the chassis to the "open" next to the release button as shown below.
c Slightly push the rear top cover back to "closed".
d Insert the controller back in SA3200D. Push back the release lever and turn the screw clockwise to secure
the controller.

15 Chapter 2: Hardware Setup
To make sure SA3200D recognizes the new memory capacity:
1 Log in to DSM as admin or a user belonging to the administrators group.
2 Check Total Physical Memory in Control Panel > Info Center.
To remove the RAM Module:
1 Follow step 1 to 3 of the To install the RAM module section to shut down your SA3200D, disconnect the
cables, pull out one controller and remove the rear top cover of the controller.
2 Cut the cable tie before removing the memory module. (The pre-installed memory module is cable tied to
prevent loosening during delivery.)
Note: Avoid touching any components of the motherboard when you cut the cable tie.
3 Disengage the memory retaining clips by pushing them outwards, and the module will pop out of the slot.
4 Follow step 5 of the To install the RAM module section to put back the top rear cover and insert the controller
back in SA3200D.
Install PCle Add-in Cards
SA3200D provides one PCIe slot for optional add-in card expansion, allowing network interface card to be
installed.
To install the network interface cards:
1 Shut down your SA3200D. Disconnect all cables connected to your SA3200D to prevent any possible
damages.
2 Pull out one controller and remove the rear top cover by following step 2 and 3 of the To install the RAM
module section.
3 Install the network interface card:
a Loosen the screw that secures the expansion slot’s cover by turning it counterclockwise, and move it to the
right.
b Slightly push the expansion slot’s cover to remove it.
c Align the card’s connector with the expansion slot, and insert the card into the slot.
Note: Make sure the connector is fully inserted. Otherwise, the network interface card might not be able to
function properly.

16 Chapter 2: Hardware Setup
d Turn the screw clockwise to secure the newly inserted card.
4 Repeat step 3 to install the other network interface card for the other controller.
5 Put back the rear top cover by following step 5 of the To install the RAM module section.
Install and Remove Rail Kits
Here we use RKS1317 as an example to illustrate how to install or remove the rail kits. For more information
about the rail kit installation, please refer to the Quick Installation Guide that comes with the rail kit.
To install the rail kit:
1 To install the rail kit to the rack:
a Attach the rear end of the rail kit assembly to the rack.
b Slide the front latch outwards and insert the brackets into the rack holes.
2 Extend and pull out the inner rail from the assembly.

17 Chapter 2: Hardware Setup
3 Align the xing holes of the inner rail to the side of the chassis and slide backward to attach the inner rail.
4 With the help of another person, carefully align the inner rail to the outer rail assembly.
5 Pull and hold the front latch of the inner rail to unlock the inner rail, and push the chassis towards the rack. Use
the cage nuts and screws in the rail kit package to secure the chassis to the rack if necessary.
To remove the rail kit:
1 To remove the chassis from the rack, hold the rail kit release tabs on the ear holders and pull out the chassis
from the rack.
2 With the help of another person, carefully remove the chassis from the rack. Then, slide forwards to remove
the inner rail from the chassis.

18 Chapter 2: Hardware Setup
Expansion Unit Deployment and Topology
SA3200D supports working with up to two RXD1219sas (12-bay) expansion units, providing seamless storage
expansion whenever needed. This section will guide you through how to connect the expansion units to your
Synology NAS.
To connect RXD1219sas with SA3200D:
1 Connect one end of mini-SAS HD cable to the SAS port of your SA3200D and the other to the SAS-IN port
of RXD1219sas. Make sure the release band (in blue) of the cable faces upward when plugging into the
SA3200D, and that of the cable faces upward when plugging into RXD1219sas; otherwise, the SA3200D and
expansion unit will not be correctly connected.
2 Connect one end of mini-SAS HD cable to the SAS-OUT port on SAS module A of an expansion unit (e.g.,
module A1), and the other end to the SAS-IN port on SAS module A of the next expansion unit (e.g., module
A2).
3 Connect one end of mini-SAS HD cable to the SAS-OUT port on SAS module B of an expansion unit (e.g.,
module B1), and the other end to the SAS-IN port on SAS module B of the next expansion unit (e.g., module
B2).

19 Chapter 2: Hardware Setup
4 Connect one end of the power cord(s) to the power port of RXD1219sas, and the other to the power outlet(s).
RXD1219sas will automatically power on once the power cords are correctly connected.
Note:
• RXD1219sas comes equipped with a redundant power supply system, allowing two power cords to be
connected. The system may be powered on with only one power cord, but we recommend using two power
cords to avoid unexpected power failures.
• Your Synology NAS supports up to two expansion units.
Important: Do not remove the expansion cable while the host device is still powered on. Doing so may result
in data loss.
5 Press the power button on the front panel to power on your SA3200D. The expansion unit ID of RXD1219sas
connected to SA3200D will be displayed in sequence on the back panel.
Note: Even with the Synology NAS and expansion unit(s) powered on, you can still expand with one or two
expansion unit if needed. To do so, repeat above steps to connect the expansion cables and power cords of
the other expansion units. Your expansion units will automatically power on if they are correctly connected,
and the expansion unit ID will be displayed accordingly after a few seconds (if DSM is correctly initialized in the
Synology NAS server).

20 Chapter 2: Hardware Setup
Start up Your Synology NAS
To start up your SA3200D:
1 Connect one end of each power cord to the power ports located on the back of the SA3200D and the other end
to a power outlet.
2 Connect at least one LAN cable to one of the LAN ports and the other end to your switch, router, or hub.
3 Press the power button to turn on the SA3200D.
Note:
1. To turn on both controllers, press the power button.
2. To turn o󰀨 both controllers, press and hold the power button until you hear a beep sound and the Power
LED indicator starts blinking.
3. If one controller is powered on and the other is powered o󰀨, press the power button and the controller that
is powered o󰀨 will be booting up while the other will not be a󰀨ected.
4. If either of the controllers is powered on, press the power button and hold for about 10 seconds and the
system will be forced to shut down.
Congratulations! Your Synology NAS is now online and detectable from a network computer.