syscomtec SCT-SW21UCKVM User manual

SCT-SW21UCKVM
USB 10G Switcher 2x1 with Auto Switching
All Rights Reserved
Version: SCT-SW21UCKVM_2023V1.0
User Manual

USB 10G Switcher 2x1 with Auto Switching
Preface
Read this user manual carefully before using the product. Pictures shown in this
manual are for reference only. Different models and specifications are subject to real
product.
This manual is only for operation instruction, please contact the local distributor for
maintenance assistance. The functions described in this version were updated till
March 30, 2023. In the constant effort to improve the product, we reserve the right to
make functions or parameters changes without notice or obligation. Please refer to the
dealers for the latest details.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. It has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
installation.
Operation of this equipment in a residential area is likely to cause interference, in which
case the user at their own expense will be required to take whatever measures may be
necessary to correct the interference.
Any changes or modifications not expressly approved by the manufacture would void
the user’s authority to operate the equipment.

USB 10G Switcher 2x1 with Auto Switching
SAFETY PRECAUTIONS
To ensure the best from the product, please read all instructions carefully before using
the device. Save this manual for further reference.
⚫Unpack the equipment carefully and save the original box and packing material for
possible future shipment
⚫Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
⚫Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
⚫Using supplies or parts not meeting the products’ specifications may cause
damage, deterioration or malfunction.
⚫Refer all servicing to qualified service personnel.
⚫To prevent fire or shock hazard, do not expose the unit to rain, moisture or install
this product near water.
⚫Do not put any heavy items on the extension cable in case of extrusion.
⚫Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
⚫Install the device in a place with fine ventilation to avoid damage caused by
overheat.
⚫Keep the module away from liquids.
⚫Spillage into the housing may result in fire, electrical shock, or equipment damage.
If an object or liquid falls or spills on to the housing, unplug the module immediately.
⚫Do not twist or pull by force ends of the cable. It can cause malfunction.
⚫Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
⚫Unplug the power cord when left unused for a long period of time.
⚫Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.

USB 10G Switcher 2x1 with Auto Switching
Table of Content
1. Product Introduction....................................................................................................1
1.1 Feature ..............................................................................................................1
1.2 Package List ......................................................................................................1
2. Specification ...............................................................................................................2
3. Panel Description........................................................................................................3
3.1 Front Panel ........................................................................................................3
3.2 Rear Panel.........................................................................................................4
4. System Connection.....................................................................................................5
5. Panel Drawing ............................................................................................................6
6. GUI Control.................................................................................................................7
6.1 Switch................................................................................................................8
6.2 Configuration .....................................................................................................8
6.2.1 Devices Power.........................................................................................8
6.2.2 Display Control ........................................................................................9
6.3 TCP/IP...............................................................................................................9
6.4 Network setting................................................................................................10
6.5 Security............................................................................................................10
7. Troubleshooting & Maintenance ...............................................................................11
8. Customer Service .....................................................................................................12

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1. Product Introduction
Thanks for choosing the SCT-SW21UCKVM 10G hub, which is designed to switch the
host and connect KVM devices to control the host. The hub can be controlled by button
in front panel and GUI.
1.1 Feature
⚫2x1 USB 3.2 switcher, 10G;
⚫Supports auto switching;
⚫Sufficient power(2A) for latest camera;
⚫Support button and GUI control.
1.2 Package List
⚫1 x SCT-SW21UCKVM
⚫2 x Mounting ears with 2 x screws
⚫4 x Rubber feet
⚫1 x DC12V2A power adaptor
⚫1 x User manual
Note : Please confirm if the product and the accessories are all included, if not, please
contact with the dealers.

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2. Specification
HOST
Host
(2) USB-B
Host Connector
(2) USB-B
Bandwidth
Up to 10Gbps
DEVICES
Devices
(3) USB-A (1) USB-C
Device Connector
(3) USB-A (1) USB-C
Current
Three USB-A and one USB-C share 2A total
current
Control
Control Ports
(1) Button, (1) RJ45
Control Connector
(1) White non-luminous button,
(1) RJ45
Power
Power Ports
(1) 12V 2A DC IN
Power Connector
(1) Locking block
General
Bandwidth
10Gbps
USB Version
USB3.2 gen2
Maximum Power Consumption
10.65W
Operation Temperature
-5~ +55℃
Storage Temperature
-25 ~ +70℃
Relative Humidity
10% ~ 90%
Dimension (W*H*D)
112mm x 21.7mm x 90mm
Net Weight
245g

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3. Panel Description
3.1 Front Panel
①LED light:
⚫Power LED: The indicator illuminates green when powering on and flashes
when the devices current is overloaded.
⚫HOST LED: When switching to the current host, the indicator illuminates blue,
otherwise it turns off.
⚫AUTO LED: When entering the automatic switching mode, the indicator
illuminates blue, otherwise it turns off.
②HOST: 2x USB-B 3.2 gen2, connect to the PC host.
③SELECT BUTTON: 1x white non-luminous button, click to switch host, long press
for three seconds to enter/exit automatic mode
④Firmware: 1x USB-C, use for firmware upgrade.

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3.2 Rear Panel
①DEVICES:
3x USB-A 3.2 gen2 for connecting KVM devices;
1x USB-C 3.2 gen2 for connecting camera device;
Four USB devices port share 2A total current.
②TCP/IP: RJ45 to connect central control device (e.g. PC).
③DC IN: 1x locking block port to connect 12V2A DC power adapter.

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4. System Connection
Usage Precautions
⚫Make sure all components and accessories included before installation.
⚫System should be installed in a clean environment with proper temperature and
humidity.
⚫All of the power switches, plugs, sockets, and power cords should be insulated and
safe.
⚫All devices should be connected before power on.
The following diagram illustrates typical input and output connection that can be utilized
with the transmitter

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5. Panel Drawing

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6. GUI Control
The switcher can be controlled via TCP/IP. The default IP settings are:
IP Address: 192.168.0.178
Telnet Port: 4001
Subnet Mask: 255.255.255.0
Type 192.168.0.178 in the internet browser, it will enter the below Operation page:
The default user name and password is:
User Name: Admin
Password: admin
The username and password can be modify in GUI setting.

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6.1 Switch
⚫Select which host to be controlled by devices: HOST 1 or HOST 2.
⚫Select the switch mode: Auto or Manual (The Auto button illuminates blue means
the switch is under auto mode and light off when under manual mode).
⚫Display follow: After setting in configuration tab, the display will switch source
when the host was changed.
⚫Display ON/OFF: Turn on/off the display.
6.2 Configuration
6.2.1 Devices Power
Power mode: Choose the devices power mode.

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⚫Follow Host: When there is no source connected, the devices port will close the
power to the connecting devices.
⚫Always On: The devices port always supply the power to the connecting devices.
⚫Device 1-4: Turn on/off the device port power.
6.2.2 Display Control
When there is a display (such as touch panel) connecting with two host sources and
under the same network with the SCT-SW21UCKVM, we can control the display via the
TCP/IP command setting.
6.3 TCP/IP

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Send the TCP/IP command to other devices which is under the same network as SCT-
SW21UCKVM.
6.4 Network setting
Choose the GUI login address: DHCP or Static IP.
6.5 Security
Credentials: Setting the login user name and password.
Firmware Upgrade: Upgrade the MCU firmware.
Factory Default: Click to factory reset the machine.

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7. Troubleshooting & Maintenance
Problems
Potential Causes
Solutions
Color losing or no video
signal output in HDMI
display.
The connecting cables
may not be connected
correctly or it may be
broken.
Check whether the cables
are connected correctly
and in working condition.
No HDMI signal output in
the device while local
HDMI input is in normal
working state.
Output image with white
noise.
POWER indicator doesn’t
work or no respond to any
operation.
Loose or failed power
cord connection.
Ensure the power cord
connection is good.
Note: If your problem still remaining after following the above troubleshooting steps,
please contact your local dealer or distributor for further assistance.

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8. Customer Service
The return of a product to our Customer Service implies the full agreement of the terms
and conditions hereinafter. There terms and conditions may be changed without prior
notice.
1) Warranty
The limited warranty period of the product is fixed three years.
2) Scope
These terms and conditions of Customer Service apply to the customer service
provided for the products or any other items sold by authorized distributor only.
3) Warranty Exclusion
⚫Warranty expiration.
⚫Factory applied serial number has been altered or removed from the product.
⚫Damage, deterioration or malfunction caused by:
✓Normal wear and tear.
✓Use of supplies or parts not meeting our specifications.
✓No certificate or invoice as the proof of warranty.
✓The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
✓Damage caused by force majeure.
✓Servicing not authorized by distributor.
✓Any other causes which does not relate to a product defect.
⚫Shipping fees, installation or labor charges for installation or setup of the
product.
4) Documentation:
Customer Service will accept defective product(s) in the scope of warranty
coverage at the sole condition that the defeat has been clearly defined, and upon
reception of the documents or copy of invoice, indicating the date of purchase, the
type of product, the serial number, and the name of distributor.
Remarks: Please contact your local distributor for further assistance or solutions.

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Kontakt:
syscomtec Distribution AG
Raiffeisenallee 8
DE 82041 Oberhaching
Telefon: [phone]
Telefax: [phone]
E-Mail: [email protected]
Homepage: www.syscomtec.com