TAB-Austria Golden Island Go4Gold User manual

We thank you for choosing
Golden Island Go4Gold
We recommend you, for a satisfactory use of your Golden Island Go4Gold, that you read the
manual exactly.
We wish you much success and much joy with your Golden Island Go4Gold.
Please store this manual in such a way as to make it readily at hand if so required.
For additional queries, our Hotline is at your service.
Call: [phone]
E-Mail: [email protected]
Your TAB-Austria Team
Technical Info Golden Island Go4Gold Manual
More information on the page:
http://www.tab.at/download
( WS, 19th June 2009)
The text passages and illustrations contained within this document were put together with the
greatest amount of care and attention, however, mistakes cannot be completely ruled out.
The manufacturer accepts no legal responsibility or liability in any form with regard to errors in
detail, and any consequences that may arise from such errors.
The manufacturer is thankful for any suggestions for improvement or pointers leading to errors.
All rights - including any arising from photomechanical reproduction and storage in electronic or
any other medium - are reserved. The program, handbook, and all components are subject to
international copyright regulations.
Haider Strasse 40, 4052 Ansfelden, Austria
Phone [phone], Fax [phone]
All rights reserved.
Page: i

Modification History:
11.11.2008 First Revision
08.01.2009 V2.01
22.01.2009 V2.03: additions for OTM
16.03.2009 V2.02 and V2.04: additions for maintenance of printer and coin and note acceptor;
changes in operator mode for hopper statistics, refill and revision
10.06.2009 V2.07
Page: ii

Contents
Contents iii
1 Safety Information 1
2 Description 3
2.1 General ........................................ 3
2.2 System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Options ........................................ 3
PCSystem ...................................... 3
2.3 Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Technical Data 5
3.1 Machine dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Electrical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
......................................... 6
4 Initial Operation 7
5 Boot Up menu by activated test switch 9
6 Update process 11
7 Service Menu 13
8 Configuration settings 15
8.1 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Languages ...................................... 15
Date/Time ...................................... 15
Security ........................................ 15
MachineID ...................................... 16
8.2 Game + Limit Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Games......................................... 17
Limits ......................................... 17
Hopper Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8.3 Function Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8.4 Hardware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Coin acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Note acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Remote / Collect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hopper......................................... 18
Ticket Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mechanical Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
8.5 Currency........................................ 20
8.6 OTM.......................................... 20
8.7 FileCheck....................................... 21
Page: iii

8.8 Reset ......................................... 21
9 Operator menu 23
9.1 Accountancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Main accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Main Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Long term accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mechanical Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Journal......................................... 23
Hopper......................................... 24
Hopper statistic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Refill Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Hopper Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Game statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
9.2 Test mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Display / Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Audio ......................................... 25
PC........................................... 25
Coin Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Note Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Buttons / Switches / Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Mechanical Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hopper......................................... 25
9.3 Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
10 Supervisor Menu 27
10.1 Start Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
10.2Journal......................................... 27
10.3 Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
10.4 Main accounting* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
10.5 Configuration Settings* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
10.6 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
11 Attendant 1/2/3 Menu 29
11.1 Start Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
11.2Journal......................................... 29
11.3 Attendant accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
11.4 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
12 Demo mode 31
13 Games 33
13.1 Pyramids of Giza . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13.2 Euro Soccer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13.3 Indian Treasure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13.4 Caribbean Gold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13.5 Royal Liner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
13.6 Roulette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
13.7 Royal Poker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Page: iv

13.8Keno.......................................... 35
13.9 Aloha Hawaii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
14 Error messages 37
15 Comestero RM5/6 Coin Acceptor maintenance 39
16 JCM UBA-10-SS Bill Acceptor maintenance 41
17 MEI Cashflow SC83 Bill Acceptor maintenance 45
18 Astro GBA HR1 Bill Acceptor Maintenance 47
19 Ithaca Epic 950TMticket printer – paper load and maintenance 51
19.1 Loading Tickets into Feeding Mechanism . . . . . . . . . . . . . . . . . . . . . . 51
19.2 Removing Loaded Tickets (paper jam) . . . . . . . . . . . . . . . . . . . . . . . . 52
19.3 Cleaning the Printer Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
20 Replacing Coin or Bill acceptor 55
21 Declaration of CE conformity 59
22 EULA for Microsoft Software 61
23 Warranty terms by TAB-Austria GmbH & CoKG 65
24 Notes 69
Page: v

1Safety Information
Safety regulations for the user: The machine should only be operated in a dry room and connected
to a safety plug socket that complies with the relevant safety standards.
•Before starting the machine, it should be allowed to attain room temperature.
•Check the main voltage before connecting the machine!
•The machine is designed for an alternating voltage of 230 Volts (or 115 Volts if specified on
the type plate), 50 Hz (or 60 Hz) and 190 W / 1 A (2 A) power.
•The machine may only be operated with two 3,15 amp fuses.
•In case of damage to housing parts, protruding wires, machine fires or smashed picture
tubes, the machine must be immediately switched off and the main plug disconnected.
•Defective or bare wire cables, especially power cables and plug connecters must be re-
placed.
IMPORTANT !
In such cases ensure that any machine contact is avoided and that it cannot be switched
on !
•The recommended ambient temperature is between 5 and 35 degrees on the Celsius scale.
•The recommended working temperature is between 15 and 40 Degrees on the Celsius
scale.
•The recommended absolute humidity is between 30% and 75% RG, not condensed.
•When positioned alongside other machines, interference in normal operation may occur.
Please pay attention to the licensing terms and conditions of Microsoft (see chapter 22, page 61)
Page: 1

Disposal of Old Electrical and Electronic Equipment (Applica-
ble in the European Union and other European countries with
separate collection systems)
This symbol on the product or on its packaging indicates that this product shall not be treated
as household waste. Instead it shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly,
you will help prevent potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this product. The recycling
of materials will help to conserve natural resources. For more detailed information about recycling
of this product, please contact your local city office, your household waste disposal service or the
company where you purchased the product.
IMPORTANT:
When you work on the machine, you must turn off the machine and plug out the power.
Service on the machine may be done only from qualified personal.
Inside of the machine there is the following sticker. Please show it to the qualified personal
before servicing.
Page: 2

2Description
2.1 General
The Golden Island Go4Gold is an ergonmically designed gaming machine.
The machine contains normally an electronic coin acceptor, an electronic banknote acceptor, two
19 inches TFT displays with touchscreen on the lower screen and a complete PC system.
2.2 System components
•19 inch TFT-display with touch screen
•19 inch TFT-display with safety glass
•Electronic coin acceptor (Comestero RM5 or RM6)
Options
•Banknote reader Astro Systems HR1 (drop box)
•Banknote reader JCM UBA-10-SS (stacker)
•Banknote reader MEI Cashflow SC83 (stacker)
•Switch lock system (USB EKEY-TAB)
•Remote key switch
•Ticket Printer Ithaca Epic 950TM for 600 tickets
PC System
•PC System with Intel Pentium Core 2 Duo E4300 (2x1,8 GHz) or E4600 (2x2,4 GHz)
•PCIe-graphics card 46xx-series with ATITMchip (1280 x 1024 resolution)
•On-Board 16 bit soundcard
•Mimimum 80 GB SATA hard disk drive
•TAB I/O controller with secure memory
Page: 3

2.3 Operating Elements
All games in the Golden Island Go4Gold are played via touch screen and/or push buttons. There
are 8 push buttons in total that can be used optionally to the touch screen for various functions.
Page: 4

3Technical Data
3.1 Machine dimensions
Unpacked Packed
Depth 57 cm 59 cm
Width 50 cm 77 cm
Height 175 cm 182 cm
Weight197 kg 105 kg
3.2 Electrical Data
Electricity 230 V AC 50 - 60 Hz
Performance 190 watts
Cutout 2 x 3,15 amperes
1The weight may vary depending on the installed optional components
Page: 5

Note:
When you have more then one machine on a voltage splitter please note: With a normal installed
electricity port with a cutout from 16 ampere do not plug in more then 3 machines.
Page: 6

4Initial Operation
Each machine has already been tested at the factory and is delivered with initial settings pre-
programmed.
We recommend a 15 minutes warm up time before initial operation so that the machine can reach
optimal operation temperature.
However, temperature differences can change the touch screen settings so that they are no longer
correct. Therefore, when a machine is put in operation for the first time, we recommend perform-
ing a Touch screen calibration
1. Connect the power cord
Open the Main door
Insert the power cord from the back into the machine and plug it into the socket on the
rocker switch
2. Turn on the machine:
Turn on the rocker switch
The machine will boot and the program starts automatically
3. Touch screen calibration:
a) enter the Operator menu by turning on the operator switch
•select Test mode and press button perform touch calibration
•sit in a perfectly straight way, well-centered position, at a 90◦angle in front of the
machine and follow the instructions on the display exactly
or
b) enter the Supervisor or Attendant 1/2/3 menu by inserting the corresponding EKEY
•select menu Basic Settings
•press button perform touch calibration
•sit in a perfectly straight way, well-centered position, at a 90◦angle in front of the
machine and follow the instructions on the display exactly
4. Setting the volume:
a) enter the Operator menu by turning on the operator switch - adjust the volume on the
top page by using the slider
or
b) enter the Supervisor or Attendant 1/2/3 menu by inserting the corresponding EKEY
•select menu Basic Settings
•adjust the volume by using the slider
Page: 7

5. If you set up the machine for the first time, please proceed with the following steps:
a) enter the Configuration settings menu (see chapter 8, page 15)
b) perform either a
•RAM clear (all accounting data, statistic data and event logs will be cleared)
or a
•Factory reset (all configuration settings will be reset to their default values and all
accounting data, statistic data and event logs will be cleared)
(see chapter 8.8, page 21)
c) check and set all Configuration settings
Page: 8

5Boot Up menu by activated test
switch
By switching on the test switch (also called operator switch, located by the rocker switch) before
booting the machine you are able to enter the following programs (only during normal start):
You can select the different buttons by pressing the hardware buttons on the panel of the machine
•Calibrate touch screen
4 point calibration of the touch screen will be performed
Page: 9

6Update process
Note: For some configurations the PC box is sealed or there is no Update connector on the PC
box because it is not allowed to perform an Update.
During the Update process the PC box must be connected to the cable harness because the
initialisation process will determine the type of machine by cable detection and perform the right
initialisation.
If you get a new Update from TAB with new games or you have to update the machine because
of a defect hard disk drive please perform the following:
•Switch off the PC (switch on the power supply) or the whole machine
•Turn down the PC box so you have access to the Update disk connector located outside on
the top of the PC
•Insert the Update disk into the connector
•Switch on the PC
•The Update process will start automatically. It is finished when you see the message: „UP-
DATE FINISHED - Please switch off, remove Update disk and switch on again“.
Please perform in that way.
•After switching on again the installation process will perform until the message „please
calibrate touch screen“ will appear.
•Please perform the 4 point touch screen calibration in any way because some initial data
will be stored on the hard disc.
After the initialisation process the „enhanced write filter“ will be activated and it is no longer
possible to perform this initial touch screen calibration.
•The machine will boot up into normal game mode or
•The message „Secure Memory Error!“ will appear if you have changed the dongle or in-
stalled a new version of Golden Island Software.
In this case please perform a Factory reset (see chapter 8.8, page 21) and proceed with
the Configuration settings menu (see chapter 8, page 15)
•Factory Reset: Enter the Configuration settings menu by turning on the Configuration set-
tings switch which is located inside the Logic box
On the screen press the button „Perform Factory reset“
All configuration settings will be reset to their default values and all accounting data, statistic
data and event logs will be cleared! The machine will boot up once more and afterwards
you can setup the configuration setting:
Page: 11

•Please check at least these configuration settings:
–Time / Date
select your time zone first and if you like automatically daylight saving changes (strictly
recommended).
Correct the actual time and date if necessary (can be changed only after RAM Clear
or Factory Reset)
Note: if you are using OTM you only have to select the correct time zone. The date
and time will be synchronized with the server during the first data transmission.
–Machine ID
Enter the minimum data of the site and the machine :
- Location Name of Casino / Arcade / Pub
- Machine Serial Number Number of type plate (i.e. GE0012345)
–Function Assignment
Define the assignment of the different functions to the keys
–Hopper
If one or two hopper are connected, please check for the correct hopper coins
–Ticket printer
Please enter the following fields:
- Next Voucher number
- Validity (days)
- Banner Text
- Validation Text
- Password
–Mechanical Meters
Set the start value of the mechanical meters.
–Currency
–OTM (if the Dongle has the extension „o“. ( i.e. „LT/B 2o (85)“ )
For a detailed description of these settings please see: „Configuration settings menu“, chap-
ter 8, page 15
Page: 12