Talkaphone VOIP-600 Series User manual

VOIP-600 Series Phone
Configuration / Operation Manual
Page 1 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
VOIP-600 Series Phone
Configuration and Operation Manual
v1.0.1

VOIP-600 Series Phone
Configuration / Operation Manual
Page 2 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Contents
1. Introduction....................................................................................................................................................6
1.1. Overview of the Manual.............................................................................................................................6
1.2. Intended Audience .....................................................................................................................................6
1.3. Objective.....................................................................................................................................................6
1.4. Typographic Conventions ...........................................................................................................................6
1.5. Related Documents ....................................................................................................................................7
1.6. Technical Support / Help Desk ...................................................................................................................7
2. Overview.........................................................................................................................................................8
2.1. VOIP-600 Series Phone Overview...............................................................................................................8
3. Getting Started ...............................................................................................................................................9
3.1. Pre-requisites..............................................................................................................................................9
3.2. Configuration Using the Web GUI ..............................................................................................................9
3.3. Configuration Using the Serial Console ................................................................................................... 10
4. Using the Web GUI ...................................................................................................................................... 12
4.1. Web GUI Layout....................................................................................................................................... 12
4.2. Web Application Menu............................................................................................................................ 14
4.3. Home ....................................................................................................................................................... 15
4.4. Network................................................................................................................................................... 16
4.5. VoIP.......................................................................................................................................................... 19
4.6. Devices..................................................................................................................................................... 27
4.7. Digital Outputs......................................................................................................................................... 36
4.8. Voice Messages ....................................................................................................................................... 41
4.9. Self Diagnostics and Reporting................................................................................................................ 45
4.10. Authentication......................................................................................................................................... 47
4.11. Maintaining the Phone ............................................................................................................................ 49
5. Operations................................................................................................................................................... 61
5.1. Calling Emergency/Information Numbers............................................................................................... 61
5.2. Answering the Emergency/Information Call ........................................................................................... 61
5.3. Terminating Calls ..................................................................................................................................... 61

VOIP-600 Series Phone
Configuration / Operation Manual
Page 3 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
5.4. Activating/Deactivating Auxiliary Outputs .............................................................................................. 62
5.5. Activating/Deactivating the “Help on the Way” LED............................................................................... 62
5.6. Activating/Deactivating Speaker and Microphone ................................................................................. 62
5.7. Adjusting Volume .................................................................................................................................... 62
5.8. Playing Voice Messages........................................................................................................................... 62
5.9. Recording Voice Messages ...................................................................................................................... 63
5.10. Previewing Voice Messages..................................................................................................................... 63
5.11. Feedback Tones ....................................................................................................................................... 64
5.12. Paging Operation..................................................................................................................................... 64
5.13. Line Level Recording................................................................................................................................ 64
5.14. Silent Monitoring..................................................................................................................................... 64
5.15. Rebooting the Phone............................................................................................................................... 65
5.16. Factory Default Settings .......................................................................................................................... 65

VOIP-600 Series Phone
Configuration / Operation Manual
Page 4 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Acronyms and Abbreviations
The following acronyms and abbreviations are commonly used throughout the document:
Acronyms
Definitions
ADA
Americans with Disabilities Act
AEC
Acoustic Echo Cancellation
AGC
Automatic Gain Control
ANSI
The American National Standards Institute a private non-profit organization that oversees the
development of voluntary consensus standards for products, services, processes, systems, and
personnel in the United States.
AUX
Auxiliary Input/Output. An Auxiliary Input accepts a contact closure from an external device,
such as a Vehicle Detector, Door Switch, Scream Alert™, and card swipe. An auxiliary output
produces a contact closure to an external device, such as a strobe light and motorized garage
gate.
BABT
British Approvals Board of Telecommunications
CNG/VAD
Comfort Noise Generator/Voice Activity Detector. It is used to reduce the transmission rate
during inactive speech periods while maintaining an acceptable level of output quality.
CSA
Canadian Standards Association
CE
The CE marking certifies that a product has met EU consumer safety, health or environmental
requirements.
DHCP
Dynamic Host Configuration Protocol — protocol for assigning dynamic IP addresses to
devices on a network.
DNS
Domain Name Server
DTMF
Dual Tone Multi Frequency signaling is used for telecommunication signaling over telephone
lines.
FCC
Federal Communications Commission
FTP
File Transfer Protocol
GUI
Graphical User Interface
G.711
G.711 is codec also known as Pulse Code Modulation (PCM). It is the ITU-T international
standard for encoding telephone audio on a 64 kbps channel.
G.723
G.723 is an ITU-T standard speech codec.
G.729
G.729 is an audio data compression algorithm. It is the ITU-T international standard for
encoding telephone audio on 8 kbps channel.
IVR
Interactive Voice Response
IP-PBX
It is an IP based switch for call handling through public and private exchanges.
IE
Internet Explorer
IETF
The Internet Engineering Task Force (IETF) develops and promotes Internet standards.
PCBA
Printed Circuit Board Assembly
PoE
Power over Ethernet, IEEE 802.3af standard.

VOIP-600 Series Phone
Configuration / Operation Manual
Page 5 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
Acronyms
Definitions
QoS
Quality of Service is of particular concern for the continuous transmission of high-bandwidth
video and multimedia information.
SIP
Session Initiation Protocol is a signaling protocol, widely used for setting up and tearing down
multimedia communication sessions over network.
TIA
Telecommunications Industry Association
UL
Underwriters Laboratories
VoIP
Voice over Internet Protocol

VOIP-600 Series Phone
Configuration / Operation Manual
Page 6 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
1. Introduction
1.1. Overview of the Manual
This manual provides detailed instructions for the configuration and operation of VOIP-600 Series Phones. It
is recommended to read this instructional manual completely before performing any configuration.
1.2. Intended Audience
This manual is targeted towards systems administrators, or any person who would configure and maintain
VOIP-600 Series Phones. Fundamental knowledge in computer networking and Voice over Internet Protocol
(VoIP) technologies is recommended for understanding this manual.
1.3. Objective
This manual provides a detailed examination of the features included in VOIP-600 Series Phones. It guides
an administrator through the configuration and optimization of phone features. While configuration of the
VOIP-600 Series Phones is covered in detail, configuration of other peripheral VoIP network elements is
beyond the scope of this document.
1.4. Typographic Conventions
The following guidelines are used as typographic conventions in this user manual:
Item
Convention
Sample
Acronyms
All uppercase
SIP
Chapter titles
Title caps
See Chapter 3 Getting Started
Command-line
commands and
options (switches)
All lowercase, bold
ifconfig command
/a option
Device names
All uppercase
VOIP-600
Directories
All lowercase
/flash
Error message
names
Initial caps
Update failed
File names
Title caps (internal caps in short file
names are acceptable for readability)
MainLogFile.txt
BackupLogFile.txt
Menu names
Bold; title caps
Insert menu
Programs and
applications
Usually title caps
HyperTerminal
Toolbar button
names
Usually title caps (follow the
interface); bold
Apply
Reset
URLs
All lowercase; break long URLs
before a forward slash, if necessary to
break; do not hyphenate.
http://www.talkaphone.com/
User input
Usually title caps; bold
Enter Password

VOIP-600 Series Phone
Configuration / Operation Manual
Page 7 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
1.5. Related Documents
VOIP-600 Quick Installation Guide, v1.0
VOIP-600 Avaya IP Office Integration Guide, v1.0
VOIP-600 Cisco UCM Integration Guide, v1.0
VOIP-600 Alcatel-Lucent OmniPCX Integration Guide, v1.0
1.6. Technical Support / Help Desk
For technical assistance beyond the scope of this document, contact your distributor or Talkaphone Technical
Support for further information.
Talk-A-Phone Co.
7530 North Natchez Avenue
Niles, Illinois 60714
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]
Web: www.talkaphone.com

VOIP-600 Series Phone
Configuration / Operation Manual
Page 8 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
2. Overview
2.1. VOIP-600 Series Phone Overview
The VOIP-600 series phones are outdoor-rated, ADA-compliant hands-free Voice over IP (VoIP)
Emergency/Information Phones for use in locations such as: parking facilities, college campuses, medical
centers, and industrial parks. VOIP-600 series phones are SIP1 compliant.
The VOIP-600 series of phones are categorized into various device modes based on the number of buttons,
keypad, handset and speaker/microphone present on the phone’s faceplate.
These device modes are also given different marketing names. A model with “Keypad” is denoted with a letter
“K” in its model number. A model with two buttons is denoted with a letter “D” in its model number. For
example, VOIP-600 corresponds to “Single button Emergency VoIP phone”. VOIP-600D is “Dual button
Emergency VoIP phone”. VOIP-600K is “Two-button Emergency VoIP Phone with Keypad”.
Some of the functionality described below may not be available depending on the phone device mode. The
rest of the document may use the term “phone” to refer to a “VOIP-600 series” phone.
NOTE: Not all features of the VOIP-600 series phones are available when used in conjunction with analog
telephony adapter devices or with the Public Switched Telephone Network (PSTN).
1 RFC 3261 and RFC 2833 for DTMF delay

VOIP-600 Series Phone
Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
3. Getting Started
3.1. Pre-requisites
Prior to configuring a VOIP-600 Series Phone, ensure the unit is powered on and connected to the network.
The VOIP-600 can be configured from a computer with either a TCP/IP network connection or a DB-9 Serial
port. The VOIP-600 supports straight-through serial connections for basic programming. For access to the full
configurable feature set, a modern web browser will be required.
The VOIP-600 currently supports access from:
 Internet Explorer 8 or greater
 Firefox 3.5 or greater
3.2. Configuration Using the Web GUI
1. Ensure both the VOIP-600 and your PC are connected to the Local Area Network. A direct
connection to the VOIP-600 will require the use of a crossover network cable.
VOIP-600 Series Phones are pre-configured with the following default settings:
IP Address: 192.168.1.10
Username: admin
Password: admin@123
2. Configure the IP address of your PC to be on the same subnet as the VOIP-600. For example, 192.168.1.3
3. Open a supported web browser and direct it to the IP address of the VOIP-600. For example, enter the
following URL: http://192.168.1.10.
The browser prompts for authentication:
Figure 1 Authentication Required
4. Enter the default Username and Password. After authentication is successful, you are redirected to
the Home page.
5. Further configuration of VOIP-600 settings are examined in Section 4: Using the Web GUI.

VOIP-600 Series Phone
Configuration / Operation Manual
Page 10 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
3.3. Configuration Using the Serial Console
Basic settings can be configured on VOIP-600 Series Phones through a serial console connection.
Knowledge of Linux shell commands is recommended for serial console configuration.
Most commonly, the serial console connection can be used to set the IP address, as described below.
1. Connect a straight-through serial cable (DB9 Male to DB9 Female) from the serial port on the phone to an
available COM port on the PC, noting which port was utilized.
2. Open your preferred serial console application (e.g., HyperTerminal or TeraTerm) on the PC and
specify the following settings:
Communications Port: <Determined in Step 1>
Baud rate (bits per second): 115200
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
3. Once connected, you will be presented with the following prompt:
root:/>
4. The /flash directory contains persistent files. It is highly recommended to switch to the /flash directory
by entering the following command, and pressing Enter.
Note the space between ‘cd’ and ‘/flash’:
root:/> cd /flash
5. Create a file where configuration parameters can be entered. For example, we create the config.txt
file by entering the following command, and pressing Enter.
Note the space between ‘vi’ and ‘config.txt’:
root:flash/> vi config.txt
6. While in the vi application, press i to force vi into “Insert Mode.”
7. The body of the config.txt file can now be created.
To set a new static IP address enter the following data:
NetworkMode = 3
IPAddress = <IP address, e.g. 192.168.1.10>
Netmask = <netmask, e.g. 255.255.255.0>
Gateway = <default gateway, e.g. 192.168.1.1>
8. Once the configuration options are entered, save the changes and exit vi by pressing Escape, then
entering :wq
To exit without saving changes press Escape, then enter :q!

VOIP-600 Series Phone
Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
9. With the configuration file created, the final step is to apply these settings to the VOIP-600. Enter the
following command, and press Enter.
root:flash/> configApp admin admin@123 config.txt
10. A reboot is required after serial console configuration. Enter the following command, and press Enter.
root:flash/> reboot
11. All configurable options are available in Appendix E: Sample Serial Configuration File.

VOIP-600 Series Phone
Configuration / Operation Manual
Page 12 of 94 Rev. 9/17/2014
Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
4. Using the Web GUI
This section describes various configurable options available from the Web Interface of the phone. It is the
primary interface for configuring and monitoring the phone. You must assign an IP address (Refer to 4.4.1 IP
Settings) before configuring the features of the phone.
4.1. Web GUI Layout
This section describes the layout of the Web GUI.
Figure 2 Using Web GUI
The Web GUI layout is divided into four sections:
1. Header: The Header section displays Talkaphone Logo and product title “VoIP Phone”. The right side of
the header has the Refresh, Help, and Logout buttons. The Refresh button is used to reload the content
section. The Help button provides help content from the Talkaphone website. The Logout button logs out
the user. The Apply button will not be grayed out if the content pane (3) contains configurable parameters.
The Apply button is used to save configuration changes to phone.
2. Menu: The menu page provides links to different menus and submenus available on the phone.
3. Content: The top part of the content section is used for Page Title (3a) and Status (3b) for any
operation. Bottom part of content pane (3c) is used for displaying configurable fields when a menu or
a submenu is selected. All the fields (text boxes/dropdown) display allowed field ranges.
4. Footer: The Footer section displays the Talkaphone copyright statement.
1
3b
2
3a
4
3c

VOIP-600 Series Phone
Configuration / Operation Manual
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All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
To update the phone configuration, the user must press the Apply button. After clicking Apply the status will
be displayed in the “Status” section of the Content section (3b).
Note: When a configuration change is in the process of being applied, an message appears.
An message appears for the successful update.
An message appears if the input is incorrect. Incorrect inputs are marked with red.

VOIP-600 Series Phone
Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
4.2. Web Application Menu
This section provides a preview of the phone’s Web Menu hierarchy/organization.
Figure 3 Application Menu

VOIP-600 Series Phone
Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
4.3. Home
The Home page displays phone information and contact information for Talkaphone.
Login → Home
Figure 4 Home
Field Name
Description
Device Mode
This indicates the type of device. For example, 2BHSK indicates
a device having two buttons, a handset, a keypad, and a
speaker. Refer to Appendix D: VOIP-600 Device Modes for
details on other device modes.
Firmware Version
Indicates the version of the phone’s firmware
Bootloader version
Indicates the version of the bootloader that is used during startup
(booting) of the phone. The bootloader version is independent of
the firmware version.
MAC Address
Indicates the number assigned as the phone’s unique MAC
address.

VOIP-600 Series Phone
Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
4.4. Network
4.4.1. IP Settings
The IP Settings page allows you to configure the IP settings and the hostname of the phone.
Login → Network → IP Settings
Figure 5 IP Settings
To set IP settings:
1. Select DHCP – Automatic Configuration OR Static IP - Manual Configuration.
2. If DHCP is selected for configuration of the IP address, then the VOIP-600 should be rebooted after
clicking ‘Apply’.
3. Enter network details IP Address, Subnet Mask, Default Gateway of your network for Static IP -
Manual Configuration.
4. Enter DNS Server to resolve domain names.
5. Enter Hostname. Use unique identifier for each device on the network.
6. Click Apply to save settings.
1
2
3
5
4

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Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
4.4.2. SIP Settings
This page is used to configure the phone number, SIP registrars and outbound proxy details.
Login → Network → SIP Settings
Figure 6 SIP Settings
To configure SIP settings:
1. Enter the Phone Number (number used to call from other SIP endpoints).
2. Enter the Fully Qualified Domain Name or the IP Address of the SIP Gateway/Proxy. Secondary
and Tertiary FQDN or IP Addresses can be assigned for failover. There is a 30 character limit for this
field. If Secondary and Tertiary Registrars are not used, then voip500.local is the default placeholder.
3. Check or Uncheck Register to enable or disable the SIP registration.
4. Enter SIP registrar details: (Secondary and Tertiary details can be assigned for failover)
 Username: This is an optional field however it is required when Authentication is enabled on the
SIP registrar. Valid entries include alphanumeric and special characters (‘*’, ’.’, ’-‘, No spaces
allowed)
 Password: This is an optional field however it is required when Authentication is enabled on the
SIP registrar. Valid entries include alphanumeric and special characters (‘*’, ’.’, ’-‘, No spaces
allowed)
 IP Address and Port: Configure the IP Address and Port of the SIP registrar on which you want
to register the phone. Default port is 5060. Valid port range is 1024-49151.
 Re-registration Time: Configure the registration refresh time. On expiration of this time interval,
the phone automatically sends a new register request to the registrar. Default re-registration time
is 3600 seconds. Valid range is 10-14400 seconds.
1
3
4
6
4
2
5

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Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
5. Enter Outbound Proxy details: If a separate outbound proxy is not being used please enter the SIP
registrar information again. (Secondary and Tertiary details can be assigned for failover)
 Username: This is an optional field however it is required when Authentication is enabled on the
SIP registrar. Valid entries include alphanumeric and special characters (‘*’, ’.’, ’-‘, No spaces
allowed)
 Password: This is an optional field however it is required when Authentication is enabled on the
SIP registrar. Valid entries include alphanumeric and special characters (‘*’, ’.’, ’-‘, No spaces
allowed)
 IP Address and Port: Configure the IP Address and Port of the SIP registrar on which you want
to register the phone. Default port is 5060. Valid port range is 1024-49151.
 Re-registration Time: Configure the registration refresh time. On expiration of this time interval,
the phone automatically sends a new register request to the registrar. Default re-registration time
is 3600 seconds. Valid range is 10-14400 seconds.
6. Click Apply. The following type of registration status appears based on your selection:
 Registering as <Phone Number> @ <Domain Name> - Registration is in progress with SIP registrar.
 Registered as <Phone Number> @ <Domain Name> - Registration is completed and phone is able
to receive incoming calls on the registered phone number.
 Unregistered as <Phone Number> @ <Domain Name> - Phone is not registered for incoming calls.
Outbound calls can still be established via outbound proxy.

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Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
4.5. VoIP
4.5.1. Number Lists
A phone can have seven lists of phone numbers. Each list can contain up to six numbers for round robin
dialing. If the first number dialed is busy or does not answer after a specified number of rings, the phone dials
the next number in the phone number list. The phone continues trying the numbers in the list in order until it
reaches the last number programmed in the list. If the last phone number is also busy or does not answer
after the specified number of rings, the phone should go back to dialing the first number, then the second
number, etc. until the call is completed, or until the time limit defined by Call Conversation Timer expires.
The numbers from these lists are dialed on call initiation when the associated buttons are pressed or when
the associated Auxiliary Inputs are activated (Refer to 4.6.5 Auxiliary Inputs).
Login → VoIP → Number Lists
Figure 7 Number Lists
To set numbers in the number lists:
1. Use the drop-down menu to select the number list to be configured (List1 is the default list assigned to
Button 1.)
2. Provide up to six numbers. Numbers can be in the format of plain numbers/aliases or as number@ip
address. Valid range is up to 30 characters.
3. Click Apply to save settings.
1
2
3
4

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Configuration / Operation Manual
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Copyright 2014 Talk-A-Phone Co. • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone [phone] • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Scream Alert, WEBS and WEBS Contact are registered trademarks of Talk-A-Phone Co. All rights reserved.
4.5.2. Phone Settings
The Phone Settings page allows you to configure the VoIP protocol for communication, auto answer mode of
operation, prioritization between phone and paging operation, and caller ID settings.
Login → VoIP → Phone Settings
Figure 8 Phone Settings
To configure the phone settings:
1. Select Enable if you want the VOIP-600 to answer any incoming calls automatically (only applicable to
VOIP-600 phones with a built-in hands-free speaker).
When this option is set to Disable, incoming calls are answered by either picking up the handset or by
pressing any button configured as a hook switch. If the VOIP-600 does not have a handset option and
cannot be configured with a hook switch button, a manual answer method will not be available.
2. Select and assign the priority between Phone Mode and Paging Mode. When the “phone mode” has
priority over the “paging mode,” the incoming paging request is processed when the phone is in idle
state. When the phone mode has a higher priority, all paging operations stop and phone operations
are processed. When the paging mode has a higher priority, all phone operations stop when the
paging mode has a higher priority and the paging request is processed.
3. Select Enable or Disable to transmit a Caller ID over the network or to peers. This field allows
alphanumeric characters only. Some phone systems require Caller ID assignment from within the
phone system management.
4. Click Apply to save settings.
1
2
3
4
4