TANDBERG CSR820 Owner's manual

CSR820
Commercial Satellite Receiver
Installation and Operation
VG
IDEOUARD T
M
CSR820 Commercial Satellite
Ri

ii
Safety
Symbols !
CAUTION
RISKOFELECTRICSHOCK
DO NOT OPEN
AVIS: RISQUE DE CHOC ELECTRIQUE - NE
PAS OUVRIR
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the equipment.
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert
the user to the presence of uninsulated "dangerous voltage" within the product's
enclosure that may be of sufficient magnitude to constitute a risk of electric shock to
persons.
CAUTION To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable
parts inside. Refer servicing to qualified service personnel.
FCC Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Product Safety
Statement This product is safety certified by the Canadian Standards
Association (CSA) to American, Canadian and international
standards. When installed as a rack-mounted component, it is
the responsibility of the end user to obtain any additional safety
certifications required in the end-user environment.
LR104625
CS
A
-
950
IE
C
-9
50
EN60
950
A
N
S
I/
UL
-
1950
NRTL/
C
European
Community
Statement
This product conforms with all applicable European Union/
European Community directives.
Copyright © 1998 TV/COM, Inc.
All rights reserved.
VideoGuard is a trademark of NDS, Inc.
Manual P/N: 603410-1 Rev. X3
IRD P/N 603400-1
Printed on Recycled Paper
© 1998 TV/COM, Inc. All Rights Reserved.
Specifications subject to change without notice.

iii

iv
Table of Contents
Introduction to CSR820....................................................................................................... 1
Features............................................................................................................................................................. 1
Safety Notes......................................................................................................................... 1
Product Contents ................................................................................................................2
Installing the CSR820.......................................................................................................... 2
Rear Panel Connections ..................................................................................................... 3
Front Panel........................................................................................................................... 4
Menu Structure.................................................................................................................... 5
Menu Screen Format......................................................................................................................................... 5
Getting Your IRD authorized............................................................................................... 6
Entering and changing Password...................................................................................... 6
Entering the Password....................................................................................................................................... 6
Changing the Password..................................................................................................................................... 6
Quick Install and Setup Guide............................................................................................ 7
Initial Setup........................................................................................................................................................ 7
Acquire the Signal.............................................................................................................................................. 7
Select a Video Mode (NTSC or PAL)................................................................................................................. 7
Select a Service................................................................................................................................................. 7
Menu Tree ............................................................................................................................ 8
Menu Tree ............................................................................................................................ 9
IRD User Helpful Hints ...................................................................................................... 10
Frequency........................................................................................................................................................ 10
Symbol Rate .................................................................................................................................................... 10
Viterbi Rate...................................................................................................................................................... 10
Acquisition Bandwidth...................................................................................................................................... 10
LNB Polarity..................................................................................................................................................... 10
Satellite Band................................................................................................................................................... 10
Receiver Mode................................................................................................................................................. 10
LNB Voltage..................................................................................................................................................... 10
Service Selection............................................................................................................................................. 10
Select Video..................................................................................................................................................... 10
Select Audio..................................................................................................................................................... 10
Select Teletext................................................................................................................................................. 10
Video Mode...................................................................................................................................................... 11
Audio Mode...................................................................................................................................................... 11
Closed Caption ................................................................................................................................................ 11
Reset Factory Default...................................................................................................................................... 11
Boot Version .................................................................................................................................................... 11
NIM Version..................................................................................................................................................... 11
Software Version.............................................................................................................................................. 11
Verifier Version ................................................................................................................................................ 11
Eb/No (Energy over Noise).............................................................................................................................. 11
BER (Bit Error Rate) ........................................................................................................................................ 11
Packet Error Rate ............................................................................................................................................ 11
ID Number........................................................................................................................................................ 11
Pre-Set Channel .............................................................................................................................................. 11
Customer Service Information.......................................................................................... 11
Customer Service Telephone Numbers........................................................................................................... 11
Specifications.................................................................................................................... 12
Warranty............................................................................................................................. 13

1
Introduction to CSR820
The CSR820 is a commercial Integrated
Receiver/Decoder (IRD) intended for use in
cable head-ends and other digital satellite
downlink applications. It may be placed on a
desktop or installed into a standard 19-inch
equipment rack.
The CSR820 accepts L-Band input from an LNB.
The CSR820 demodulates, decrypts, and
decompresses the digital signal and converts it
into composite video, analog audio, and RS-232
data outputs.
Features
•Accepts QPSK modulated 950–2150 MHz L-
Band input at symbol rates of 1–45 Msps.
•Front panel control with alphanumeric
display and LED fault indicators.
•Processes MPEG-2, Main level, Main profile
compliant signal.
•DVB compliant.
•NDS VideoGuard™ Conditional Access, with
ISO 7816 Smart Card.
•NTSC or PAL B, D, G, H, I, M, N, video
formats.
•Provides one composite video and one
stereo or two mono audio channels.
•Accepts flash download over network.
•Voltage range from 100-240 VAC. Provides
selectable DC voltage to the LNB.
•Alarm relay contacts to control external
equipment.
•Reinsertion of closed captioning. Provides
DVB teletext and embedded subtitling.
•Outputs 19.2 Kbps Asynchronous serial data
through an RS-232 port.
•Network Control Protocol, over-the-air
command capable.
•Ad insertion relays controlled by over-the-air
command.
•High performance video and audio
(professional quality).
•LNB polarity control through LNB voltage
change.
Safety Notes
Observe the safety cautions on the label affixed
to the bottom of the CSR820. Also observe
general industry safety practices while working
with the CSR820.
1. The CSR820 must be properly grounded to
aid in current surge protection.
2. The CSR820 must have Power OFF before
making cable connections.
3. The ambient temperature of the CSR820
must not exceed 122° F (50°C).
4. For desktop use, ensure that four rubber feet
are firmly installed on the bottom of the
CSR820. Do not stack more than three units
on top of each other.
5. For rack mounting, leave a minimum of one
rack unit space above and below each unit for
ventilation.
6. Do not use liquids near the CSR820.
7. Do not block the ventilation openings.
8. If multiple CSR820s are connected to an
LNB, ensure that only one CSR820 LNB
voltage is turned on. Turn off the LNB
voltage on the other IRDs. (see pages 8 and
10 - “LNB Voltage”).

2
Product Contents
Figure 1: Items shipped with CSR820
Your CSR820 is shipped with the following
items:
2 Rack mounting brackets
2 Plug-in connector blocks (9-pin)
1 US Power cable
1 Installation and Operation Guide
Installing the CSR820
The CSR820 may be installed into a standard
ANSI/EIA RS310-C 19” (48mm) rack (one rack
unit height). Installation includes attaching signal
connections and powering-up the unit.
Figure 2: Rack Mounting
1. Locate the two mounting brackets in the
installation kit.
2. Use the existing mounting screws on the
CSR820 to install the mounting brackets
onto the sides of the IRD.
3. Place the unit in the rack. Mount the
CSR820 to the rack using four screws (not
supplied).
4. If the mounting brackets are attached
properly, they will support the weight of the
CSR820. Leave one RU space above and
below each unit for reliable operation.

3
Rear Panel Connections
RELAY 1
1
1
9
9
2 3 4
COM NO COM NO COM NC COM NC GND
AUDIO ALARM
R- GND R+ L- GND L+ COM NC NO
Figure 3: CSR820 Rear Panel
Item Connection Cable Connector
POWER Main AC power input (110-240 VAC). (supplied) IEC-320 C-14
L-BAND RF input from the LNB. 75Ωcoax F-type (75Ω)
AUX DATA
OUT Connect to the serial port of an auxiliary data device. Twisted pair
22-24 AWG DB-9 for
RS-232
interface
VIDEO OUT Connect to a monitor or video distribution equipment 75Ωcoax BNC (75Ω)
AUDIO Connect to speakers or audio distribution equipment
Connect shields to the GND connectors. Shielded
twisted pair 9-pin screw- type block,
Pin Name Description
1 R- Right -
2 GND Audio Ground
3 R+ Right +
4 L- Left -
5 GND Audio Ground
6 L+ Left +
ALARM Connect to fault alarm system.
The Alarm Relay states shown on the rear panel are Power Off
and Fault state. When the CSR820 is powered on, the relay
state will change NC to Open and NO to Closed.
•The Alarm Relay cable shield must be connected to one of
the Audio Ground pins (2 or 5).
Caution: Relay maximum input power rating is 24 VDC,
1Amp. Do not exceed the maximum power rating.
Shielded 9-pin screw-
type block
Pin Name Description
7COM Relay Common
8NC Normally Closed if unpowered or in fault state.
9NO Normally Open if unpowered or in fault state.
RELAY Connect to external equipment. Relay connectors are opened
or closed by external software commands.
•The Relay cable shield must be connected to pin 9.
Caution: Relay maximum input power rating is 24 VDC,
1Amp. Do not exceed the maximum power rating.
Shielded 9-pin screw-
type block
Pin Name Description
1COM Relay 1 Common
2NO Relay 1 Normally Open
3COM Relay 2 Common
4NO Relay 2 Normally Open
5COM Relay 3 Common
6NC Relay 3 Normally Closed
7COM Relay 4 Common
8NC Relay 4 Normally Closed.
9GND Relay 1-4 Shield Ground.

4
Front Panel
The front panel includes a backlit LCD alphanumeric display, eight push buttons, and four LEDs. The push buttons
allow you to view and control the information that is displayed on the LCD.
VG
IDEOUARD TM
CSR820 Commercial Satellite Receiver
Figure 4: CSR820 Front Panel
Keys Function
MENU Move to the next main menu screen.
OPTION Move to the next screen in a submenu series.
ENTER Accept a setting and execute a command.
EXIT Leave the current screen and move one level up the menu tree.
Scrolls through setting options or move the cursor to the left.
Scroll through setting options or move the cursor to the right.
Increase a numerical value
Decrease a numerical value
LEDs Status
POWER
ON LINE
AUTHORIZE
FAULT
Glows green when the CSR820 is ON.
Glows yellow when the CSR820 locks on to an incoming signal.
Glows orange when the CSR820 decrypts the selected program.
Glows red when the CSR820 detects a fault or failure. If FAULT LED
remains lit, contact Tandberg Television Customer Service.

5
Menu Structure
Start-Up Screen
Default Screen
Submenu Screens
OPTION EXIT
Password Login
Main Menu
MENU
ENTER
Logout Screen
ENTER
EXIT
Figure 5: Structure of CSR820 Screens
Menu Screen Format
Viterbi Rate: 1/2 < > *
Press ENTER to acquire
Screen name Setting
Screen
Instruction
Option
Available
Symbol
Login
Symbol
Figure 6: Menu Screen Format
•The first line shows the name of the screen,
setting value or setting option.
•Some screens display < > Option Available
Symbols in the upper right corner of the
screen which indicates setting options are
available when or Keys are pressed.
•Login Symbol will be present if logged into the
menu system.
•The second line displays instructions or status
information about the current parameter.
The CSR820 menu includes a start-up screen,
default screen, password login, main menus, and
submenus.
•On power-up, the CSR820 displays the start-
up screen.
•After completing power-up, the CSR820
displays the default screen, showing the
current service and receiver status.
•The user can enter the IRD menu either in a
login mode or view mode. To login, the user
must enter the correct 4 digit password. To
enter in view mode, the user can scroll past
the password screen and navigate directly into
the menu system.( see page 8, Password
Entry)
Menu Operation
1. Press the MENU key to cycle through the five
main menus (Receiver Setup, Service Setup,
IRD Setup, IRD Status, and Pre-Set
Channels).
2. Press OPTION from any main menu screen
to cycle through the submenus.
3. While in any submenu, press or to move
between setting options or move the cursor
left or right. Press or to change setting
values.
4. Press EXIT at any point to move one level up
the menu tree.
5. To log out, press EXIT from any main menu.
At the Logout screen, press or to toggle
Yes or No. If you select Yes, press any key to
log out.
6. The CSR820 will automatically log out and
move up to the default screen after 3 minutes,
from last key activity.

6
Getting Your IRD authorized
CSR820 can decrypt audio, video, and data
programs encrypted by NDS VideoGuard
conditional access system.
In order to decrypt a program the IRD must be
authorized by the program provider and a correct
Smart Card must be inserted in the IRD smart
card slot located on the front of the IRD.
Ensure the Smart Card is fully seated in the IRD.
To get your IRD authorized, contact the program
provider.
Entering and changing Password
To operate and change any of the IRD settings,
a correct password must be entered to log into
the IRD menu system. When you have
successfully logged in, an “ * ” will appear on the
top right corner of all the menu screens.
The IRD is delivered with an initial default
password of 0000.
Entering the Password
1. From the Default screen, press MENU. The
Password login screen appears.
2. Enter the factory installed password of 0 0 0
0 . Press or to move between
positions. Press or to change the
values.
3. Press ENTER to accept the password.
4. Verify an * is in the right hand corner of the
menu screen.
Changing the Password
1. The Password can only be changed if you
are operating with the correct password
entered.
2. Press MENU to IRD Setup menu screen.
3. Press OPTION to the New Password
screen.
4. Enter a new password.