TANDBERG VCS Service manual

1
D14049.04
JULY 2008
Video
Communication
Server
ADMINISTRATOR
GUIDE
Version X3.0
July 2008
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance

2
D14049.04
JULY 2008
Grey Headline (continued)
Preamble
Legal Notices ....................................................................... 10
Disclaimer...................................................................... 10
Intellectual Property Rights ............................................. 10
Copyright Notice ............................................................. 10
Patent Information .......................................................... 10
Safety Instructions and Approvals ......................................... 11
Safety Instructions ......................................................... 11
Water and Moisture................................................... 11
Cleaning ................................................................... 11
Ventilation ................................................................ 11
Lightning .................................................................. 11
Dust......................................................................... 11
Vibration................................................................... 11
Power Connection and Hazardous Voltage.................. 11
Servicing .................................................................. 11
Accessories.............................................................. 11
Approvals ....................................................................... 11
Electromagnetic Compatibility (EMC).......................... 11
EC Declaration of Conformity..................................... 11
JATE Approval (Japan only)......................................... 11
Environmental Issues............................................................ 12
TANDBERG’s Environmental Policy ................................... 12
European Environmental Directives.................................. 12
Waste Handling ............................................................. 12
TANDBERG’s Recycling Policy .......................................... 12
Digital User Guides ......................................................... 12
Getting Started
Installation........................................................................... 20
What’s in the Box?.......................................................... 20
Connecting the Cables .................................................... 20
Installation Site Preparations .......................................... 20
General Installation Precautions...................................... 20
Initial Conguration............................................................... 21
Powering on the VCS ....................................................... 21
Initial Conguration via Serial Cable................................. 21
Initial Conguration via Front Panel.................................. 22
System Administrator Access ................................................ 23
Overview ........................................................................ 23
About Administrator Access....................................... 23
Conguring Administrator Access............................... 23
Administration Accounts............................................ 23
Changing the Default Administrator Password ...... 23
Resetting the Default Administrator Password...... 23
Root Account ........................................................... 23
Administrator Session Timeout.................................. 23
Security Considerations ............................................ 23
Web Interface................................................................. 24
Using the Web Interface ............................................ 24
Supported Browsers ................................................. 24
General page features............................................... 25
Command Line Interface ................................................. 26
Using the Command Line Interface (CLI) .................... 26
Types of Commands............................................ 26
How Command are Shown in this Guide ............... 26
Supported Characters..................................................... 26
Introduction
The TANDBERG VCS.............................................................. 14
Overview ........................................................................ 14
VCS and the TANDBERG Total Solution............................. 14
VCS Base Applications .................................................... 15
VCS Control .............................................................. 15
VCS Expressway™ .................................................... 15
Standard Features ......................................................... 16
Optional Features .......................................................... 16
Dual Network Interfaces...................................... 16
User Policy (FindMe™)......................................... 16
What’s New in this Version? .............................................17
Presence...................................................................17
Scalable Deployments ...............................................17
Clusters must use TMS version 12.0 and above to
ensure they are congured identically. ........................17
Multiple Web Accounts...............................................17
Intelligent Route Director............................................17
H.323 version 6.........................................................17
Microsoft OCS 2007 Interworking ...............................17
Backup and Restore...................................................17
Pre-Connect Transfer .................................................17
SNMP Enhancements ................................................17
The Administrator Guide........................................................ 18
Using this Administrator Guide ........................................ 18
Typographical conventions......................................... 18
Web Interface ..................................................... 18
Command Line Interface ..................................... 18
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
What’s in this Manual?

3
D14049.04
JULY 2008
Grey Headline (continued)
Overview and Status
Overview .............................................................................. 28
Viewing the Overview Page .............................................. 28
Understanding the Overview Page.................................... 28
System Information .............................................................. 29
Viewing the System Information Page .............................. 29
Understanding the System Information Page.................... 29
Ethernet............................................................................... 30
Viewing the Ethernet Status Page .................................... 30
Understanding the Ethernet Status Page ......................... 30
IP Status .............................................................................. 31
Viewing the IP Status Page.............................................. 31
Understanding the IP Status Page ................................... 31
Resource Usage ................................................................... 32
Viewing the Resource Usage Page ................................... 32
Understanding the Resource Usage Page......................... 32
Registrations........................................................................ 33
Viewing the Registrations Page........................................ 33
Understanding the Registrations Page ............................. 33
Registration History .............................................................. 34
Viewing the Registration History Page.............................. 34
Understanding the Registration History Page ................... 34
Presence.............................................................................. 35
Viewing the Presence Status Pages ................................. 35
Calls .................................................................................... 36
Viewing the Calls Page .................................................... 36
Understanding the Calls Page.......................................... 36
Call History........................................................................... 37
Viewing the Call History Page .......................................... 37
Understanding the Call History Page ................................ 37
Search History...................................................................... 38
Viewing the Search History Page...................................... 38
About Searches .............................................................. 38
Understanding the Search History Page ........................... 38
Conguration Log.................................................................. 52
Viewing the Conguration Log Page ................................. 52
Understanding the Conguration Log Page ....................... 52
Types of Conguration Events.................................... 52
Administrator sessions ....................................... 52
FindMe User sessions......................................... 52
Conguration changes......................................... 52
System Conguration
System Administration .......................................................... 54
Overview ........................................................................ 54
About the System Name ........................................... 54
About Administrator Access settings ......................... 54
Conguration .................................................................. 54
Ethernet............................................................................... 55
Overview ........................................................................ 55
About Ethernet Speed ............................................... 55
Conguration .................................................................. 55
IP......................................................................................... 56
Overview ........................................................................ 56
About IPv4 to IPv6 Gatewaying .................................. 56
About IP Routes ........................................................ 56
IP Conguration .............................................................. 56
LAN...................................................................................... 57
Overview ........................................................................ 57
About LAN Conguration ........................................... 57
About Dual Network Interfaces .................................. 57
LAN Conguration ........................................................... 57
DNS ..................................................................................... 58
Overview ........................................................................ 58
About DNS Servers ................................................... 58
About the DNS Domain Name.................................... 58
Conguration .................................................................. 58
Local Zone ........................................................................... 39
Viewing the Local Zone Page ........................................... 39
Understanding the Local Zone Page................................. 39
Zones .................................................................................. 40
Viewing the Zones Page .................................................. 40
Understanding the Zones Page........................................ 40
Links.................................................................................... 41
Viewing the Links Page.................................................... 41
Understanding the Links Page ......................................... 41
Pipes ................................................................................... 42
Viewing the Pipes Page ................................................... 42
Understanding the Pipes Page......................................... 42
STUN Relays......................................................................... 43
Viewing the STUN Relays Page ........................................ 43
Understanding the STUN Relays Page.............................. 43
Applications ......................................................................... 44
Viewing the Applications Page ......................................... 44
Understanding the Applications Page............................... 44
Warnings .............................................................................. 45
Viewing the Warnings Page.............................................. 45
Understanding the Warnings Page ................................... 45
Event Log ............................................................................. 46
Viewing the Event Log Page ............................................. 46
Event Log Color Coding ................................................... 46
Green....................................................................... 46
Orange ..................................................................... 46
Red .......................................................................... 46
Understanding the Event Log Page................................... 46
Event Log Levels............................................................. 46
Interpreting the Event Log ................................................47
Event Log Format .......................................................47
Message Details Field............................................... 48
Events and Levels........................................................... 49
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
What’s in this Manual?

4
D14049.04
JULY 2008
Grey Headline (continued)
NTP...................................................................................... 59
Overview ........................................................................ 59
About the NTP Server................................................ 59
About the Time Zone................................................. 59
Conguration .................................................................. 59
SNMP .................................................................................. 60
Overview ........................................................................ 60
About SNMP ............................................................. 60
Conguration .................................................................. 60
External Manager ................................................................. 61
Overview ........................................................................ 61
About the External Manager ...................................... 61
Conguration .................................................................. 61
Logging ................................................................................ 62
Overview ........................................................................ 62
About Logging........................................................... 62
Remote Logging.............................................................. 62
About Remote Logging .............................................. 62
Enabling Remote Logging .......................................... 62
Log Levels ...................................................................... 63
About Event Log Levels ............................................. 63
Setting the Event Log Level ....................................... 63
VCS Conguration
H.323 .................................................................................. 65
H.323 Overview .............................................................. 65
About H.323 on the VCS ........................................... 65
Using the VCS as an H.323 Gatekeeper ..................... 65
Conguring H.323 Ports ............................................ 65
Authentication .................................................................74
Authentication Mode..................................................74
Authentication for Local Registrations.........................74
Conguring Authentication..........................................74
About External Registration Credentials ..................... 75
Conguring External Registration Credentials ............. 75
Authentication Databases ............................................... 76
Alias Origin Setting ................................................... 76
LDAP .................................................................. 76
Combined........................................................... 76
Endpoint............................................................. 76
Authentication using an LDAP Server ........................ 76
Conguring the LDAP Server Directory.................. 76
Securing the LDAP Connection with TLS .............. 76
Conguring LDAP Server settings......................... 77
Authentication using a Local Database ..................... 78
Conguring the Local Database ........................... 78
Registering Aliases ......................................................... 79
About Alias Registration ............................................ 79
H.323 Alias Registration ..................................... 79
SIP Alias Registration.......................................... 79
Attempts to Register using an Existing Alias............... 79
H.323................................................................. 79
SIP..................................................................... 79
Allow and Deny Lists ....................................................... 80
About Allow and Deny Lists ....................................... 80
Patterns and Pattern Types ................................. 80
Removing existing registrations ................................. 80
Activating use of Allow or Deny Lists .......................... 80
Managing Entries in the Allow List ............................. 81
Managing Entries in the Deny List.............................. 82
H.323 Endpoint Registration ........................................... 65
Overview .................................................................. 65
Registration Conict Mode ........................................ 65
Auto Discover ........................................................... 65
Time to Live .............................................................. 65
Call Time to Live ....................................................... 65
Conguring H.323........................................................... 66
SIP....................................................................................... 67
SIP Overview .................................................................. 67
About SIP on the VCS................................................ 67
Using the VCS as a SIP Registrar............................... 67
Proxying Registration Requests ........................... 67
SIP Registration Expiry .............................................. 67
Using the VCS as a SIP Proxy Server.......................... 68
Using the VCS as a SIP Presence Server.................... 68
SIP protocols and ports............................................. 68
Conguring SIP - Registrations, Protocols and Ports ......... 69
Conguring SIP - Domains ............................................... 70
Interworking ..........................................................................71
Overview .........................................................................71
About Interworking .....................................................71
Conguring Interworking...................................................71
Registration Control .............................................................. 72
Registration Overview ..................................................... 72
Endpoint Registration................................................ 72
Registrations on a VCS Expressway ........................... 72
MCU, Gateway and Content Server Registration ......... 72
Finding a VCS with which to Register.......................... 73
SIP..................................................................... 73
H.323................................................................. 73
Preventing automatic registrations....................... 73
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
What’s in this Manual?

5
D14049.04
JULY 2008
Grey Headline (continued)
Zones and Neighbors
Introduction.......................................................................... 84
About your Video Communications Network ..................... 84
Example Network Diagram ........................................ 84
Local Zone and Subzones ..................................................... 85
Overview ........................................................................ 85
Conguring the Local Zone and its Subzones ................... 85
Bandwidth Management............................................ 85
Local Zone Matches.................................................. 85
Traversal Subzone........................................................... 86
What are traversal calls?........................................... 86
Conguring the Traversal Subzone Ports .................... 86
Zones .................................................................................. 87
About Zones ................................................................... 87
Neighbor Zone ................................................................ 87
Traversal Client Zone ...................................................... 87
Traversal Server Zone ..................................................... 87
ENUM Zone .................................................................... 88
DNS Zone....................................................................... 88
Default Zone................................................................... 88
Adding Zones.................................................................. 89
Conguring Zones ........................................................... 89
Conguring Zones - All Types ........................................... 90
Conguring Neighbor Zones............................................. 91
Conguring Traversal Client Zones ................................... 92
Conguring Traversal Server Zones .................................. 93
Conguring ENUM Zones ................................................. 94
Conguring DNS Zones ................................................... 95
Clustering, Peers and Alternates ........................................... 96
About Clustering ............................................................. 96
Cluster Subzone ............................................................. 96
Conguring Clusters........................................................ 97
Prerequisites ............................................................ 97
Enabling H.323................................................... 97
Call Processing
Introduction........................................................................ 103
Call Processing Diagram ............................................... 103
Search Process ...................................................... 103
Dialing by Address Types..................................................... 104
About the Different Address Types................................. 104
Dialing by IP Address .................................................... 104
Endpoints registered to a VCS Expressway......... 104
Dialing by H.323 ID or E.164 alias ................................. 104
Dialing by H.323 or SIP URI ........................................... 104
Dialing by ENUM ........................................................... 104
Hop Counts ........................................................................ 105
About Hop Counts......................................................... 105
Conguring Hop Counts................................................. 105
Searches and Transforms ................................................... 106
Overview of Searches and Transforms ........................... 106
About Searches ...................................................... 106
About Transforms ................................................... 106
Pre-Search Transforms.................................................. 106
About Pre-Search Transforms .................................. 106
Pre-Search Transform Process................................. 106
Conguring Pre-Search Transforms ...........................107
Zone Searching and Transforming ................................. 108
About Zone Searching ............................................. 108
Match Mode ..................................................... 108
Match Priority ................................................... 108
About Zone Transforms ........................................... 108
Using Zone Searches and Transforms Together ........ 108
Zone Search and Transform Process........................ 108
Conguring Zone Searches and Transforms.............. 109
Local Zone........................................................ 109
External Zones.................................................. 109
Default Settings...................................................... 109
TMS ......................................................................... 97
What Conguration is and isn’t Replicated? ..................... 97
System Name ........................................................... 97
Administration Accounts............................................ 97
Option keys .............................................................. 97
Ethernet speed ......................................................... 97
IP conguration ........................................................ 97
DNS Conguration .................................................... 97
Logging .................................................................... 97
Sharing Registrations Across Peers ................................. 98
H.323 Registrations.................................................. 98
SIP Registrations ...................................................... 98
Sharing Bandwidth Across Peers ..................................... 98
Backup and Restore........................................................ 98
Upgrades and Downgrades.............................................. 98
Upgrading to X3.0 ..................................................... 98
Downgrading from X3.0............................................. 98
Clustering and FindMe .................................................... 99
Overview .................................................................. 99
Enabling the Replication of FindMe Information .... 99
Enabling SSH...................................................... 99
Clustering and Presence ................................................. 99
Viewing Peers ................................................................. 99
Neighboring the Local VCS to a Cluster.......................... 100
Dial Plans........................................................................... 101
About Dial Plans ........................................................... 101
Flat Dial Plan ................................................................ 101
Structured Dial Plan...................................................... 101
Hierarchical Dial Plan .................................................... 101
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
What’s in this Manual?

6
D14049.04
JULY 2008
Grey Headline (continued)
Examples ..................................................................... 110
Combining Match Types and Priorities...................... 110
Never Query a Zone ................................................ 110
Always Query a Zone, Never Apply Transforms .......... 110
Filter Queries to a Zone Without Transforming .......... 111
Query a Zone for Original and Transformed Alias....... 112
Query a Zone for Two or More Transformed Aliases... 113
Call Policy........................................................................... 114
About Call Policy .......................................................... 114
Administrator Policy and Authentication ......................... 114
Authentication Mode On.......................................... 114
H.323............................................................... 114
SIP................................................................... 114
Authentication Mode Off ......................................... 114
Enabling the use of Administrator Policy......................... 115
Conguring Administrator Policy via the Web Interface .... 116
Conguring Administrator Policy via a CPL script..............117
Uploading a CPL Script.............................................117
About CPL XSD les .................................................117
Downloading policy les .................................................117
URI Dialing ......................................................................... 118
Overview ...................................................................... 118
URI Resolution Process via DNS .................................... 118
H323 ..................................................................... 118
SIP......................................................................... 118
Enabling URI Dialing...................................................... 118
URI Dialing for Outgoing Calls ........................................ 119
Process.................................................................. 119
Conguring Matches for DNS Zones......................... 119
Adding and Conguring DNS Zones .......................... 120
Conguring DNS Servers ......................................... 121
Unregistered Endpoints....................................................... 130
About Unregistered Endpoints ....................................... 130
Calls to an Unregistered Endpoint.................................. 130
Overview ................................................................ 130
Recommended Conguration for Firewall Traversal .. 130
Calls from an Unregistered Endpoint .............................. 130
Fallback Alias ..................................................................... 131
Overview ...................................................................... 131
Conguration ................................................................ 131
Example Usage............................................................. 131
Call IDs, Serial Numbers and Tags....................................... 132
Identifying a Particular Call............................................ 132
Call ID .................................................................... 132
Call Serial Number.................................................. 132
Call Tag .................................................................. 132
Obtaining Call Numbers via the CLI .......................... 132
Disconnecting Calls ............................................................ 133
Obtaining the Call ID via the Web UI......................... 133
Disconnecting a Call via the Web Interface..................... 133
Disconnecting a Call via the CLI..................................... 133
Issues when Disconnecting SIP Calls............................. 133
Bandwidth Control
Bandwidth Control Overview ................................................ 135
Bandwidth Control on the VCS....................................... 135
Example Network Deployment ....................................... 135
Subzones ........................................................................... 136
About Subzones and Bandwidth Control......................... 136
About the Default Subzone............................................ 136
Specifying the Subzone IP Addresses ............................ 136
Subzone Links .............................................................. 136
URI Dialing for Incoming Calls........................................ 122
Types of DNS Records Required .............................. 122
Process.................................................................. 122
SRV Record Format ................................................ 122
Conguring H.323 SRV Records............................... 122
Location SRV Records ....................................... 122
Call SRV Records .............................................. 122
Conguring SIP SRV Records ................................... 122
Example DNS Record Conguration ......................... 123
URI Dialing and Firewall Traversal .................................. 123
Recommended Conguration................................... 123
ENUM Dialing ..................................................................... 124
Overview ...................................................................... 124
Process........................................................................ 124
Enabling ENUM Dialing.................................................. 124
ENUM Dialing for Outgoing Calls .................................... 125
Prerequisites .......................................................... 125
Process.................................................................. 125
Example ................................................................. 125
Conguring Matches for ENUM Zones ...................... 126
Example ........................................................... 126
Conguring Transforms for ENUM Zones .................. 126
Example ........................................................... 126
Conguring ENUM Zones ......................................... 127
Conguring DNS Servers ......................................... 128
ENUM Dialing for Incoming Calls.................................... 129
Prerequisites .......................................................... 129
About DNS Domains for ENUM ................................ 129
Conguring DNS NAPTR Records ............................. 129
Example ................................................................. 129
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
What’s in this Manual?

7
D14049.04
JULY 2008
Grey Headline (continued)
About the Traversal Subzone ......................................... 136
Traversal Calls ........................................................ 136
Bandwidth Consumption of Traversal Calls ............... 136
Creating a Subzone....................................................... 137
Conguring a Subzone................................................... 138
Applying Bandwidth Limitations to Subzones.................. 139
Types of Limitations................................................ 139
How Different Bandwidth Limitations are Managed... 139
Links.................................................................................. 140
About Links .................................................................. 140
Creating a New Link ................................................ 140
Default Links .......................................................... 140
Creating Links .............................................................. 140
Editing Links..................................................................141
Default Links ................................................................ 142
About Default Links................................................. 142
Pre-Congured Links ............................................... 142
Automatically Created Links .................................... 142
Pipes ................................................................................. 143
About Pipes .................................................................. 143
Creating Pipes .............................................................. 143
Editing Pipes ................................................................ 144
Editing an Existing Pipe ........................................... 144
Applying Pipes to Links ................................................. 145
One Pipe, One Link ................................................. 145
One Pipe, Two or More Links.................................... 145
Example ........................................................... 145
Two Pipes, One Link ................................................ 145
Example ........................................................... 145
Default Bandwidth and Downspeeding................................. 146
About the Default Call Bandwidth .................................. 146
About Downspeeding .................................................... 146
Conguring Default Call Bandwidth and Downspeeding ... 146
Firewall Traversal and Authentication ................................... 154
Overview ...................................................................... 154
Authentication and NTP................................................. 154
Other Issues ...................................................................... 155
Firewall Traversal and Dual Network Interfaces............... 155
Firewall Conguration.................................................... 155
Conguring the VCS as a Traversal Client............................. 156
Overview ...................................................................... 156
Adding a New Traversal Client Zone ............................... 156
Conguring a Traversal Client Zone ................................ 157
Conguring the VCS as a Traversal Server............................ 158
Overview ...................................................................... 158
Adding a New Traversal Server Zone .............................. 158
Conguring a Traversal Server Zone ............................... 159
Conguring Traversal for Endpoints ................................ 160
Overview ................................................................ 160
Conguring Traversal Server Ports ................................. 161
Overview ................................................................ 161
STUN Services.............................................................. 162
About STUN ............................................................ 162
About ICE ............................................................... 162
STUN Binding Discovery .......................................... 162
How it works ..................................................... 162
STUN Relay............................................................. 162
How it works ..................................................... 162
Conguring STUN Services ...................................... 163
Bandwidth Control Examples................................................147
Example Without a Firewall.............................................147
Example With a Firewall ................................................ 148
VCS Expressway Subzone Conguration ................... 148
VCS Control Subzone Conguration.......................... 148
Firewall Traversal
Firewall Traversal Overview.................................................. 150
About Expressway™...................................................... 150
How does it work? .................................................. 150
VCS as a Firewall Traversal Client .................................. 150
VCS as a Firewall Traversal Server ................................. 150
Quick Guide to VCS Traversal Client - Server Conguration.... 151
Overview ...................................................................... 151
VCS Control (Client) ...................................................... 151
VCS Expressway (Server)............................................... 151
Firewall Traversal Protocols and Ports.................................. 152
Overview ...................................................................... 152
Expressway Process ..................................................... 152
H.323 Firewall Traversal Protocols ................................. 152
SIP Firewall Traversal Protocols ..................................... 152
Ports for Initial Connections from Traversal Clients......... 153
Assent Ports................................................................. 153
Call signaling .......................................................... 153
Media..................................................................... 153
SIP Ports ...................................................................... 153
Call signaling .......................................................... 153
Media..................................................................... 153
H.460.18/19 Ports ....................................................... 153
Call signaling .......................................................... 153
Media..................................................................... 153
STUN Ports................................................................... 153
Ports for Connections out to the Public Internet ............. 153
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
What’s in this Manual?

8
D14049.04
JULY 2008
Grey Headline (continued)
Applications
FindMe™ (User Policy)......................................................... 165
Overview ...................................................................... 165
What is FindMe? ..................................................... 165
How are Devices Specied? .................................... 165
Process Overview.................................................... 165
Who Must do What Before FindMe™ Can Be Used? .. 165
Recommendations When Deploying FindMe ............. 165
Example ........................................................... 165
User Policy Manager ............................................... 165
Enabling FindMe on the VCS.......................................... 166
Conguring User Policy Manager.............................. 166
Managing FindMe User Accounts................................... 167
About User Accounts............................................... 167
Creating a New User Account................................... 167
Changing a User Password ...................................... 168
Viewing Existing User Account Settings.................... 168
Deleting a User Account .......................................... 169
Using TANDBERG’s FindMe™................................................170
About your FindMe User Account ....................................170
About FindMe™........................................................170
FindMe User Accounts .......................................170
Individual versus Group FindMe .........................170
Accessing the FindMe Conguration Page .......................170
Conguring your FindMe User Account ............................171
Presence.............................................................................172
Overview .......................................................................172
Presence Server ............................................................172
Presence User Agent (PUA).............................................173
Overview .................................................................173
Aggregation of Presence Information ........................173
FindMe presence ...............................................173
Registration refresh period.......................................173
Enabling and Disabling Presence Services ...................... 174
PUA ........................................................................174
Enabled.............................................................174
Disabled............................................................174
Presence Server ......................................................174
Enabled.............................................................174
Disabled............................................................174
Viewing Presence Status................................................175
Publishers ...............................................................175
Presentities ............................................................175
Subscribers.............................................................175
Maintenance
Upgrading Software .............................................................177
Overview .......................................................................177
Prerequisites ...........................................................177
Backing up current conguration .........................177
Upgrading and Option Keys ......................................177
Installing and Restarting ..........................................177
Upgrading Using SCP/PSCP............................................177
Upgrading via the Web Interface .....................................178
Downgrading Software ........................................................ 180
Downgrade Procedure ................................................... 180
Prerequisites .......................................................... 180
Backing up current conguration ........................ 180
Impact on features introduced in X3.0 ........................... 180
Encrypted Passwords .............................................. 180
Additional Administration accounts .......................... 180
Clustering............................................................... 180
Presence Services .................................................. 180
Local Zone Matches................................................ 180
Call Tags ................................................................ 180
Logging Levels........................................................ 180
Option Keys........................................................................ 181
Overview ...................................................................... 181
Adding Options via the CLI............................................. 181
Adding Options via the Web Interface ............................ 182
Security ............................................................................. 183
Overview ...................................................................... 183
Enabling Security .......................................................... 183
Administration Accounts ..................................................... 184
Overview ...................................................................... 184
Default Administration Account................................ 184
Additional Administration Accounts .......................... 184
Administration Access Levels .................................. 184
Read Write........................................................ 184
Read Only......................................................... 184
Adding an Administration Account.................................. 184
Editing an Administration Account.................................. 185
Backup and Restore ........................................................... 186
Overview ...................................................................... 186
Limitations ............................................................. 186
Creating a Backup of your VCS Conguration.................. 186
Restoring a Previous Backup ......................................... 187
System Snapshot ............................................................... 188
Overview ...................................................................... 188
Creating a System Snapshot ......................................... 188
Error Reports................................................................ 188
Restarting .......................................................................... 189
Overview ...................................................................... 189
Restarting the VCS ....................................................... 189
Shutting Down.................................................................... 190
Overview ...................................................................... 190
Shutting Down .............................................................. 190
Restoring Default Conguration ........................................... 191
Overview ...................................................................... 191
DefaultValuesSet Level 3 .............................................. 191
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
What’s in this Manual?

9
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Grey Headline (continued)
Password Encryption........................................................... 192
Overview ...................................................................... 192
Web Interface ......................................................... 192
Command Line Interface ......................................... 192
Maximum length of Passwords ...................................... 192
Appendices
CPL Reference.................................................................... 194
Overview of CPL on the VCS .......................................... 194
address-switch ............................................................. 194
Overview ................................................................ 194
address ................................................................. 194
eld........................................................................ 195
subeld .................................................................. 196
otherwise ..................................................................... 196
not-present................................................................... 196
location........................................................................ 197
rule-switch.................................................................... 197
proxy ........................................................................... 197
reject .......................................................................... 197
Unsupported CPL Elements........................................... 197
CPL Examples............................................................... 198
Call Screening of Authenticated Users ..................... 198
Call Screening Based on Alias ................................. 198
Call Screening Based on Domain............................. 199
Change of Domain Name......................................... 199
Allow Calls from Locally Registered Endpoints Only... 200
Block Calls from Default Zone and Default Subzone . 200
Restricting Access to a Local Gateway ..................... 201
Using the address-switch node.......................... 201
Using the rule-switch node ................................ 201
Regular Expression Reference............................................. 202
Overview ...................................................................... 202
Common Regular Expressions ....................................... 202
Pattern Variable Reference.................................................. 203
Overview ...................................................................... 203
Valid Variable Strings .................................................... 203
VCS Port Reference ............................................................ 204
Overview ...................................................................... 204
VCS Ports..................................................................... 204
DNS Conguration .............................................................. 207
Overview ...................................................................... 207
Verifying the SRV Record......................................... 207
Microsoft DNS Server ................................................... 207
BIND 8 & 9 .................................................................. 207
LDAP Conguration ............................................................. 208
About the LDAP Databases ........................................... 208
Downloading the LDAP schemas.................................... 208
Microsoft Active Directory ............................................ 208
Prerequisites ......................................................... 208
Installing the H.350 Schemas ................................. 208
Adding H.350 Objects ............................................ 209
Create the Organizational Hierarchy .................. 209
Add the H.350 Objects ..................................... 209
Securing with TLS .................................................. 209
OpenLDAP .................................................................... 210
Prerequisites ......................................................... 210
Installing the H.350 Schemas ................................ 210
Adding H.350 Objects ............................................ 211
Create the Organizational Hierarchy .................. 211
Add the H.350 Objects ..................................... 211
Securing with TLS .................................................. 211
Command Reference - xConguration .................................. 212
Command Reference - xCommand ....................................... 242
Command Reference - xStatus ............................................ 254
Bibliography ........................................................................270
Glossary..............................................................................271
Contact Information .............................................................276
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
What’s in this Manual?

Preamble
10
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Grey Headline (continued)
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
Legal Notices
The specications for the product and the
information in this Administrator Guide are
subject to change at any time, without notice,
by TANDBERG.
Every effort has been made to supply complete
and accurate information in this Administrator
Guide, however, TANDBERG assumes no
responsibility or liability for any errors or
inaccuracies that may appear in this document.
This product is covered by one or more of the
following patents:
EP01953201
•
GB1338127
•
Other patents pending.
Contact [e-mail] for an
up-to-date list.
Disclaimer Copyright Notice Patent Information
The product that is covered by this
Administrator Guide is protected under
copyright, patent, and other intellectual
property rights of various jurisdictions.
This product is
Copyright © 2008, Tandberg Telecom AS.
All rights reserved.
This product includes copyrighted software
licensed from others. A list of the copyright
notices and the terms and conditions of use
can be found at:
http://www.tandberg.com/collateral/
documentation/User_Manuals/TANDBERG VCS
EULA.pdf
and
http://www.tandberg.com/collateral/
documentation/User_Manuals/TANDBERG VCS
Copyrights.pdf.
IMPORTANT: USE OF THIS PRODUCT IS
SUBJECT IN ALL CASES TO THE COPYRIGHT
RIGHTS AND THE TERMS AND CONDITIONS
OF USE REFERRED TO ABOVE. USE OF THIS
PRODUCT CONSTITUTES AGREEMENT TO SUCH
TERMS AND CONDITIONS.
This Administrator Guide and the product to
which it relates contain information that is
proprietary to TANDBERG and its licensors.
Information regarding the product is found
adjacent in the Copyright Notice and Patent
Information sections.
This Administrator Guide may be reproduced
in its entirety, including all copyright and
intellectual property notices, in limited
quantities in connection with the use of the
product. Except for the limited exception set
forth in the previous sentence, no part of
this Administrator Guide may be reproduced,
stored in a retrieval system, or transmitted,
in any form, or by any means, electronically,
mechanically, by photocopying, or otherwise,
without the prior written permission of
TANDBERG. Requests for such permission
should be addressed to [e-mail].
TANDBERG® is a registered trademark
belonging to Tandberg ASA. Other trademarks
used in this document are the property of their
respective holders.
COPYRIGHT © 2008, TANDBERG
All rights reserved.
Philip Pedersens vei 22
1366 Lysaker
Norway
Tel: [phone]
Fax: [phone]
e-mail: [e-mail]
Intellectual Property Rights

11
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Grey Headline (continued)
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
Safety Instructions and Approvals
For your protection please read these safety
instructions completely before you connect
the equipment to the power source. Carefully
observe all warnings, precautions and
instructions both on the apparatus and in these
operating instructions. Retain this manual for
future reference.
Water and Moisture
Do not operate the apparatus under or near
• water – for example near a bathtub, kitchen
sink, or laundry tub, in a wet basement, near
a swimming pool or in other areas with high
humidity.
Never install jacks for communication cables
• in wet locations unless the jack is specically
designed for wet locations.
Do not touch the product with wet hands.
•
Cleaning
Unplug the apparatus from communication
• lines, mains power-outlet or any power
source before cleaning or polishing.
Do not use liquid cleaners or aerosol
• cleaners. Use a lint-free cloth lightly
moistened with water for cleaning the exterior
of the apparatus.
Ventilation
Do not block any of the ventilation openings
• of the apparatus. Never cover the slots and
openings with a cloth or other material. Never
install the apparatus near heat sources such
as radiators, heat registers, stoves, or other
apparatus (including ampliers) that produce
heat.
Do not place the product in direct sunlight or
• close to a surface directly heated by the sun.
Lightning
Never use this apparatus, or connect or
disconnect communication cables or power
cables during lightning storms.
Dust
Do not operate the apparatus in areas with high
concentration of dust.
Vibration
Do not operate the apparatus in areas with
vibration or place it on an unstable surface.
Power Connection and
Hazardous Voltage
The product may have hazardous voltage
• inside. Never attempt to open this product,
or any peripherals connected to the product,
where this action requires a tool.
This product should always be powered from
• an earthed power outlet.
Never connect attached power supply cord to
• other products.
In case any parts of the product has visual
• damage never attempt to connect mains
power, or any other power source, before
consulting service personnel
The plug connecting the power cord to the
• product/power supply serves as the main
disconnect device for this equipment. The
power cord must always be easily accessible.
Route the power cord so as to avoid it being
• walked on or pinched by items placed upon
or against it. Pay particular attention to the
plugs, receptacles and the point where the
cord exits from the apparatus.
Do not tug the power cord.
•
If the provided plug does not t into your
• outlet, consult an electrician.
Never install cables, or any peripherals,
• without rst unplugging the device from it's
power source.
Servicing
Do not attempt to service the apparatus
• yourself as opening or removing covers may
expose you to dangerous voltages or other
hazards, and will void the warranty. Refer all
servicing to qualied service personnel.
Unplug the apparatus from its power source
• and refer servicing to qualied personnel
under the following conditions:
If the power cord or plug is damaged or
•
frayed.
If liquid has been spilled into the
•
apparatus.
If objects have fallen into the apparatus.
•
If the apparatus has been exposed to rain
•
or moisture
If the apparatus has been subjected to
•
excessive shock by being dropped.
If the cabinet has been damaged.
•
If the apparatus seems to be overheated.
•
If the apparatus emits smoke or abnormal
•
odor.
If the apparatus fails to operate in
•
accordance with the operating instructions.
Accessories
Use only accessories specied by the
manufacturer, or sold with the apparatus.
Electromagnetic Compatibility (EMC)
This is a Class A product. In a domestic
environment this product may cause radio
interference in which case the user may be
required to take adequate measures.
EC Declaration of Conformity
Manufacturer: TANDBERG Telecom AS
Product Name: TANDBERG Video
Communication Server
Type Number: TTC2-04
Description: Network unit
This product complies with Commission
Directives:
LVD 73/23/EEC
•
EMC 89/336/EEC
•
This product complies with harmonized
Standards:
EN 60950-1 : 2001, A11
•
EN 55022 : 1998, A1/A2
•
EN 55024 : 1998, A1/A2
•
EN 61000-3-2 : 2000
•
EN 61000-3-3 : 1995, A1
•
Technical Construction File No.: X14182
Year which the CE mark was afxed: 2007
For an ofcial, signed version of this document,
or details regarding documentation from the
technical construction le, please contact
TANDBERG.
JATE Approval (Japan only)
This unit must be connected to the public
internet via a router/switch that has JATE
approval.
ApprovalsSafety Instructions

12
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Grey Headline (continued)
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
Environmental Issues
Thank you for buying a product which contributes to a reduction
in pollution, and thereby helps save the environment. Our
products reduce the need for travel and transport and thereby
reduce pollution. Our products have either none or few
consumable parts (chemicals, toner, gas, paper). Our products
are low energy consuming products.
TANDBERG is pleased to announce that we have replaced the
printed versions of our User Guides with a digital CD version.
Instead of a range of different user manuals, there is now one
CD – which can be used with all TANDBERG products – in a
variety of languages. The environmental benets of this are
signicant. The CDs are recyclable and the savings on paper
are huge. A simple web-based search feature helps you directly
access the information you need. In addition, the TANDBERG
video systems now have an intuitive on-page help function,
which provides a range of useful features and tips. The contents
of the CD can still be printed locally, whenever needed.
As part of compliance with the European WEEE Directive,
TANDBERG provides recycling information on request for all
types of new equipment put on the market in Europe after
August 13th 2005.
Please contact TANDBERG and provide the following details
for the product for which you would like to receive recycling
information:
Model number of TANDBERG product
•
Your company’s name
•
Contact name
•
Address
•
Telephone number
•
E-mail
•
In order to avoid the dissemination of hazardous substances
in our environment and to diminish the pressure on natural
resources, we encourage you to use the appropriate take-back
systems in your area. Those systems will reuse or recycle most
of the materials of your end of life equipment in a sound way.
TANDBERG products put on the market after August
2005 are marked with a crossed-out wheelie bin
symbol that invites you to use those take-back
systems.
Please contact your local supplier, the regional waste
administration, or http://www.tandberg.com/recyclingif you
need more information on the collection and recycling system in
your area.
As a manufacturer of electrical and electronic equipment
TANDBERG is responsible for compliance with the requirements
in the European Directives 2002/96/EC (WEEE) and 2002/95/
EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is
to reduce the impact of disposal of electrical and electronic
equipment at end-of-life. The WEEE Directive aims to reduce
the amount of WEEE sent for disposal to landll or incineration
by requiring producers to arrange for collection and recycling.
The RoHS Directive bans the use of certain heavy metals and
brominated ame retardants to reduce the environmental impact
of WEEE which is landlled or incinerated.
TANDBERG has implemented necessary process changes to
comply with the European RoHS Directive (2002/95/EC) and the
European WEEE Directive (2002/96/EC).
Environmental stewardship is important to TANDBERG’s culture.
As a global company with strong corporate values, TANDBERG
is committed to following international environmental legislation
and designing technologies that help companies, individuals and
communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energy consumption, CO
• 2
emissions, and trafc congestion
Provide products and services that improve quality of life for
• our customers
Produce products that can be recycled or disposed of safely
• at the end of product life
Comply with all relevant environmental legislation.
•
TANDBERG’s Environmental Policy
European Environmental Directives TANDBERG’s Recycling Policy
Waste Handling Digital User Guides

13
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Grey Headline (continued)
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
Environmental Issues
12
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental Introduction Installation Quick Setup Operation Administrator Settings
Conference
Setup
View
Conferences Appendices
D 13898.04
DECEMBER 2006

Introduction
14
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JULY 2008
Grey Headline (continued)
The TANDBERG Video Communication Server
(VCS) enhances the video experience and
provides seamless communication between
SIP and H.323 devices utilizing IETF and
ITU standards. The VCS is the center of the
video communication network, and connects
all H.323 and SIP endpoints, infrastructure,
and management devices. The VCS provides
unrivaled scalability and redundancy to video
communications, and is integral to TANDBERG
interoperability with unied communications
and Voice over IP systems. The VCS can be
deployed with either the Controlapplication
or the Expressway™ application, with various
optional packages including FindMe™and Dual
Network Interfaces.
Overview
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
The TANDBERG VCS
ENTERPRISE LAN/WAN
MPS
4500 MCU
TMS
ENTRYPOINT
CONTENT
SERVER
FIREWALL
ISDN
GATEWAY
MICROSOFT
MCS 5100
COMMUNICATION
MANAGER
LCS
NORTEL
ISDN
3G
STREAMING
CLIENTS
INDUSTRY SOLUTONS
MOBILE
AVAYA
VCS CONTROL/
FINDME™
(H.323/SIP)
VCS EXPRESSWAY
(H.323/SIP)
MOVI
(PC VIDEO)
CALL
MANAGER
CISCO
MSE 8000
IP GATEWAY
EXTERNAL
PARTNERS
IP
VCS and the TANDBERG Total Solution

15
D14049.04
JULY 2008
Grey Headline (continued)
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
The TANDBERG VCS
VCS Control
The VCS Control provides internal video control and administration for all SIP and H.323 devices.
It is normally deployed within your wide area network with endpoints that are behind the same
rewalls or NAT devices.
The VCS Control replaces the need to have separate H.323 gatekeeper, SIP registrar and H.323 -
SIP gateway servers.
VCS Base Applications
VCS Expressway™
The VCS Expressway provides standards-based rewall traversal for SIP and H.323 devices allowing
secure rewall traversal of any rewall or NAT device. As well as all the functionality of a VCS
Control, it also provides registration of traversal-enabled devices and STUN Discovery and STUN
Relay services.
The VCS Expressway is normally deployed outside of your rewall or within the DMZ.

16
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Grey Headline (continued)
Standard Features
Dual Network Interfaces
Enables the LAN 2 ethernet port on the VCS Expressway, allowing you to have a secondary IP
address for your VCS.
This conguration is intended for high-security deployments where the VCS Expressway is located
in a DMZ between two separate rewalls on separate network segments.
User Policy (FindMe™)
A unique industry solution that gives individual video users a single alias on which they can be
contacted regardless of location. Users have the ability to log on to a Web-based interface and
control where and how they are contacted.
Optional Features
H.323 gatekeeper
•
SIP Proxy/Registrar
•
SIP Presence Server
•
SIP Presence User Agent
•
SIP and H.323 support, including SIP/H.323
• gatewaying
IPv4 and IPv6 support, including IPv4/IPv6
• gatewaying
Bandwidth management on both a per-
• call and a total usage basis, congurable
separately for calls within the local subzones
and to external systems and zones
Automatic downspeeding option for calls that
• exceed the available bandwidth
URI and ENUM dialing via DNS, enabling
• global connectivity
Up to 2500 registrations
•
Up to 500 non-traversal calls
•
Up to 100 traversal calls
•
Up to 200 external zones
•
Flexible zone conguration with prex, sufx
• and regex support
Can function as a stand-alone VCS or be
• neighbored with other systems such as
VCSs, Border Controllers, gatekeepers and
SIP proxies
Can be part of a Cluster of up to 6 VCSs for
• increased capacity and redundancy
Intelligent Route Director for single number
• dialling and network failover facilities
Optional endpoint authentication
•
Control over which endpoints are allowed to
• register
Administrator Policy including support for CPL
•
Embedded setup wizard via a serial port for
• initial conguration
System administration via a web interface or
• RS-232, Telnet, SSH, and HTTPS
Can be managed with TANDBERG
• Management Suite 12 or newer.
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
The TANDBERG VCS

17
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Grey Headline (continued)
The following features have been introduced in version X3.0 of
the VCS software:
Presence
Two new presence services are now supported: Presence Server
and Presence User Agent.
Presence Server
complies with IETF’s SIP-based SIMPLE protocol
•
supports PUBLISH, SUBSCRIBE and NOTIFY messages
•
includes a Presence Server database
•
aggregates a user’s presence information from various devices
• using FindMe™.
Presence User Agent
Publishes presence information on behalf of devices that are
• registered to the VCS, including those that do not support IETF
Presence.
Scalable Deployments
A VCS can be part of a Cluster of up to six identically congured
VCSs, enabling the systems to work together as one large Local
Zone. This allows you to:
increase the capacity of your VCS deployment compared with
• a single VCS
provide redundancy in the rare case that a VCS becomes
• unavailable (for example, due to a network or power outage).
Clusters must use TMS version 12.0 and above to ensure they
are congured identically.
Multiple Web Accounts
This feature allows up to 15 additional administration accounts
to be created. Each administration account can be assigned
either “Read Only” access, meaning they can view but not change
conguration, or “Read Write” access, enabling them to modify
the conguration of the VCS.
In order to track the activities of users, the VCS now also
includes a Conguration Logwhich shows all web login attempts
for administrators and Findme users (both failed and successful),
and all changes to the VCS conguration made via the web UI
including the name of the user who made the change.
Intelligent Route Director
The addition of Local Zone matches to the zone search process
means that it is now possible to congure the VCS so that a
call can be routed to a specic zone (including the Local Zone)
depending on a pre-dened set of priorities and bandwidth
policies. This feature enables, for example, the VCS to be
congured to overow calls from an IP zone to an ISDN gateway
registered on the local zone.
H.323 version 6
TANDBERG VCS now supports H.323 version 6.
Microsoft OCS 2007 Interworking
Additional advanced zone conguration optionshave been
included to allow calls to be made between Microsoft OCS 2007
clients and devices registered to the VCS. These options also
allow Microsoft OCS clients to view basic presence information of
endpoints registered to the VCS.
Backup and Restore
The Backup and Restore feature allows you to create a le
containing the conguration of your VCS at a particular date and
time. You can then use this le at a later date to return the VCS
to that state of conguration.
Pre-Connect Transfer
To compliment support for the call forward (before and after
answer) and the call hold facilities available in SIP, the VCS now
interworks these supplementary services into the H.323 protocol
using standards-based Facility messages.
SNMP Enhancements
The VCS now supports SNMPv2 MIB-II and Net-SNMP MIB.
What’s New in this Version?
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
The TANDBERG VCS

18
D14049.04
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Grey Headline (continued)
This Administrator Guide is provided to help you make the best use of your TANDBERG VCS.
Your approach to this documentation depends on what you want to do and how much you already
know.
The Administrator Guide has been divided into several sections, each providing different
information. In some places information is duplicated between sections to let you have all the
relevant information in one place.
This document does not have an index. This is intentional; if the Table of Contents does not direct
you to the information you need, you can use the Find function in Adobe Reader to search the text
for keywords.
Note that the Administrator Guide describes a fully equipped version. Your version may not have all
the described extensions installed.
Our main objective with this Guide is to address your goals and needs. Please let us know how well
we succeeded!
Using this Administrator Guide
Typographical conventions
Most conguration tasks on the VCS can be performed via either the web interface or a command
line interface. This Guide will describe how to use both methods.
Web Interface
In this Guide, instructions for performing a task via the web interface are shown in the format:
Menu > Submenu
•
followed by the Name of the page that you will be taken to.
In most cases a screenshot of the page will be shown adjacent, with callouts describing each of the
congurable options.
Command Line Interface
In this Guide, instructions for performing a task using the command line interface (CLI) are shown
in the format:
xConguration <Element> <SubElement>
•
xCommand <Command
• >
These are meant as a reference only. Each command is hyperlinked to the Command Reference
table at the back of this Guide; clicking on the hyperlink will take you to the appropriate section
of the table showing all the available sub-elements, parameters and valuespaces for the given
command.
Note that:
Typing the given
• xConguration path into the CLI will return a list of values currently
congured for that element (and sub-elements where applicable).
Typing the given
• xConguration path into the CLI followed by a ?will return information about
the usage for that element and sub-elements.
Typing the given
• xCommand command into the CLI with or without a ?will return information
about the usage of that command.
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
The Administrator Guide

19
D14049.04
JULY 2008
Grey Headline (continued)
This section describes how to install the VCS and carry out its initial conguration.
It also gives an overview of the VCS’s Administrator settings and describes how to
access the VCS via either the Command Line Interface (CLI) or the web interface.
Getting Started
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance

20
D14049.04
JULY 2008
Grey Headline (continued)
The socket outlet shall be installed near to the equipment
• and shall be easily accessible.
Never install cables without rst switching the power OFF.
•
To avoid damage to the unit during transportation, the
TANDBERG VCS is delivered in a special shipping box, which
should contain the following components:
TANDBERG VCS
•
CD containing VCS Administrator Guide and other
• documentation
Installation Sheet
•
Registration card
•
Rack ears and screws
•
Cables:
•
power cables
•
ethernet cable
•
shielded serial cable
•
Please report any discrepancies to your TANDBERG
representative immediately.
Make sure that the VCS is accessible and that all cables can
• be easily connected.
For ventilation: leave a space of at least 10cm (4 inches)
• behind the VCS’s rear panel and 10cm (4 inches) in front of
the front panel.
The room in which you install the VCS should have an ambient
• temperature between 0ºC and 35ºC (32ºF and 95ºF) and
between 10% and 90% non-condensing relative humidity.
Do not place heavy objects directly on top of the VCS.
•
Do not place hot objects directly on top, or directly beneath
• the VCS.
Use a grounded AC power outlet for the VCS.
•
Connecting the Cables
Power cable
Connect the system power
cable to an electrical
distribution socket.
Shielded serial cable
To control the VCS using a
direct connection to a PC,
connect the serial cable
between the VCS’s DATA port
and the COM port on a PC.
Ethernet cable
To use the VCS over IP,
connect the ethernet cable
from the LAN1 port on the
VCS to your network.
The LAN2 port can also be
used if you have the Dual
Network Interfaces option
installed.
The LAN3 and LAN4 ports
are not used.
A brief yet concise description of the procedure to get
you up and going can be found in the Installation Sheet
accompanying your TANDBERG product.
What’s in the Box? Installation Site Preparations General Installation Precautions
Power switch
Soft power button
TANDBERG VIDEO COMMUNICATIONS SERVER
ADMINISTRATOR GUIDE
Introduction Getting Started Overview and
Status
System
Conguration
VCS
Conguration
Zones and
Neighbors
Call
Processing
Bandwidth
Control
Firewall
Traversal Appendices
Applications Maintenance
Installation