Techpro NVR-PRE16M-P User manual

2
yr
Warranty
1080p
Resolution
Prime Series NVR -User's Manual
Motion
Activated
Recording
PTZ
Control View From
Anywhere
NVR-PRE16M-P

1
Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
OUR UNITS DO NOT SUPPORT PAL

User Manual of Network Video Recorder
2
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the manufacturer.

User Manual of Network Video Recorder
3
Trademarks and Registered Trademarks
•Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries.
•HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC.
•The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI
technology.
•VGA is the trademark of IBM.
•UPnPTM is a certification mark of the UPnPTM Implementers Corporation.
•Other names of companies and product contained in this manual may be trademarks or registered trademarks
of their respective owners.

User Manual of Network Video Recorder
5
Product Key Features
General
Connectable to network cameras, network dome and encoders.
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF
or PSIA protocol.
Connectable to the smart IP cameras.
PAL/NTSC adaptive video inputs.
Each channel supports dual-stream.
Up to 16 network cameras can be connected.
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
Simultaneous HDMITM and VGA outputs.
HDMITM and VGA outputs at up to 1920×1080 resolution.
Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view are also
provided, and the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
Motion detection, video tampering, VCA (Video Content Analysis) alarm, video exception alert and video
loss alert functions.
Privacy mask.
Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
Up to 2 SATAhard disks can be connected.
Each disk with a maximum of 4TB storage capacity.
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected.
Support S.M.A.R.T. and bad sector detection.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Recording and Playback
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm, and VCA.
8 recording time periods with separated recording types each day.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and
manual recording.
Searching record files by events (alarm input/motion detection/VCA).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.

User Manual of Network Video Recorder
6
Local redundant recording.
Provide new playback interface with easy and flexible operation.
Searching and playing back record files by camera No., recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and
locating by dragging the mouse.
Up to 4/816-ch synchronous playback.
Backup
Export video data by USB or SATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network
disconnected, IP confliction, illegal login, abnormal record, and PoE power overload (for the models
support PoE interfaces only), etc.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm
output.
Automatic restore when system is abnormal.
Other Local Functions
Operable by front panel (depends on model), mouse, and remote control.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
1 self-adaptive 10M/100M/1000M network interfaces are provided.
Up to 8 independent PoE network interfaces for POE series.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnPTM.
Extranet access by SIMPLEDDNS.
Remote reverse playback via RTSP.
Support accessing by the platform via ONVIF.
Remote search, playback, download, locking and unlocking of the record files, and the breakpoint resume
is supported for downloading files.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.

User Manual of Network Video Recorder
7
Remote system restart and shutdown.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control (depending on models)..
Remote JPEG capture.
Two-way audio and voice broadcasting.
Embedded WEB server.

User Manual of Network Video Recorder
8
TABLE OF CONTENTS
Product Key Features ..............................................................................................................................5
Chapter 1 Introduction........................................................................................................................12
1.1 Front Panel ....................................................................................................................................13
1.2 IR Remote Control Operations......................................................................................................14
1.2 USB Mouse Operation ..................................................................................................................17
1.3 Input Method Description..............................................................................................................18
1.4 Rear Panel .....................................................................................................................................19
Chapter 2 Getting Started ...................................................................................................................21
2.1 Starting Up and Shutting Down the NVR......................................................................................22
2.2 Using the Wizard for Basic Configuration.....................................................................................24
2.3 Adding and Connecting the IP Cameras........................................................................................28
2.3.1 Adding the Online IP Cameras .........................................................................................28
2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols.....................31
2.3.3 Editing IP Cameras Connected to the PoE or the Built-in Switch Interfaces....................33
2.3.4 Checking the PoE Information..........................................................................................35
Chapter 3 Live View.............................................................................................................................36
3.1 Introduction of Live View .............................................................................................................37
3.2 Operations in Live View Mode......................................................................................................38
3.2.1 Front Panel Operation on Live View.................................................................................38
3.2.2 Using the Mouse in Live View .........................................................................................38
3.2.3 Quick Setting Toolbar in Live View Mode .......................................................................39
3.3 Adjusting Live View Settings........................................................................................................42
3.4 User Logout...................................................................................................................................44
Chapter 4 PTZ Controls......................................................................................................................45
4.1 Configuring PTZ Settings..............................................................................................................46
4.2 Setting PTZ Presets, Patrols & Patterns.........................................................................................48
4.2.1 Customizing Presets..........................................................................................................48
4.2.2 Calling Presets..................................................................................................................48
4.2.3 Customizing Patrols..........................................................................................................49
4.2.4 Calling Patrols ..................................................................................................................50
4.2.5 Customizing Patterns........................................................................................................51
4.2.6 Calling Patterns.................................................................................................................51
4.2.7 Customizing Linear Scan Limit........................................................................................52
4.2.8 Calling Linear Scan ..........................................................................................................53
4.2.9 One-touch Park.................................................................................................................53
4.3 PTZ Control Panel.........................................................................................................................55
Chapter 5 Recording Settings..............................................................................................................56
5.1 Configuring Parameters.................................................................................................................57
5.2 Configuring Recording Schedule ..................................................................................................59
5.3 Configuring Motion Detection Recording.....................................................................................62
5.4 Configuring Alarm Triggered Recording.......................................................................................64
5.5 Configuring VCA Triggered Recording.........................................................................................66

User Manual of Network Video Recorder
9
5.6 Manual Recording.........................................................................................................................67
5.7 Configuring Holiday Recording ....................................................................................................68
5.8 Configuring Redundant Recording................................................................................................69
5.9 Configuring HDD Group for Recording........................................................................................71
5.10 Files Protection..............................................................................................................................72
Chapter 6 Playback..............................................................................................................................75
6.1 Playing Back Record Files ............................................................................................................76
6.1.1 Playing Back by Channel..................................................................................................76
6.1.2 Playing Back by Time.......................................................................................................78
6.1.3 Playing Back by Event Search..........................................................................................80
6.1.4 Playing Back by Tag.........................................................................................................82
6.1.5 Smart Playback.................................................................................................................85
6.1.6 Playing Back by System Logs ..........................................................................................87
6.1.7 Playing Back External File ...............................................................................................89
6.2 Auxiliary Functions of Playback ...................................................................................................90
6.2.1 Playing Back Frame by Frame..........................................................................................90
6.2.2 Digital Zoom.....................................................................................................................90
6.2.3 Reverse Playback of Multi-channel..................................................................................91
Chapter 7 Backup ................................................................................................................................92
7.1 Backing up Record Files ...............................................................................................................93
7.1.1 Quick Export.....................................................................................................................93
7.1.2 Backing up by Normal Video Search................................................................................94
7.1.3 Backing up by Event Search.............................................................................................98
7.1.4 Backing up Video Clips ..................................................................................................100
7.2 Managing Backup Devices..........................................................................................................102
Chapter 8 Alarm Settings..................................................................................................................105
8.1 Setting Motion Detection Alarm..................................................................................................106
8.2 Setting Sensor Alarms .................................................................................................................108
8.3 Detecting Video Loss Alarm........................................................................................................ 111
8.4 Detecting Video Tampering Alarm.............................................................................................. 112
8.5 Detecting VCAAlarm ................................................................................................................. 114
8.6 Handling Exceptions Alarm......................................................................................................... 116
8.7 Setting Alarm Response Actions ................................................................................................. 117
8.8 Triggering or Clearing Alarm Output Manually..........................................................................120
Chapter 9 Network Settings ..............................................................................................................121
9.1 Configuring General Settings......................................................................................................122
9.2 Configuring Advanced Settings...................................................................................................123
9.2.1 Configuring PPPoE Settings...........................................................................................123
9.2.2 Configuring DDNS.........................................................................................................123
9.2.3 Configuring NTP Server.................................................................................................127
9.2.4 Configuring SNMP.........................................................................................................127
9.2.5 Configuring Remote Alarm Host....................................................................................128
9.2.6 Configuring Multicast.....................................................................................................129
9.2.7 Configuring RTSP ..........................................................................................................129

User Manual of Network Video Recorder
10
9.2.8 Configuring Server and HTTP Ports...............................................................................129
9.2.9 Configuring Email ..........................................................................................................130
9.2.10 Configuring NAT............................................................................................................132
9.3 Checking Network Traffic...........................................................................................................134
9.4 Configuring Network Detection ..................................................................................................136
9.4.1 Testing Network Delay and Packet Loss.........................................................................136
9.4.2 Exporting Network Packet..............................................................................................136
9.4.3 Checking the Network Status..........................................................................................137
9.4.4 Checking Network Statistics...........................................................................................138
Chapter 10 HDD Management............................................................................................................140
10.1 Initializing HDDs ........................................................................................................................141
10.2 Managing Network HDD ............................................................................................................143
10.3 Managing HDD Group................................................................................................................146
10.3.1 Setting HDD Groups.......................................................................................................146
10.3.2 Setting HDD Property.....................................................................................................147
10.4 Configuring Quota Mode.............................................................................................................149
10.5 Checking HDD Status .................................................................................................................151
10.6 HDD Detection............................................................................................................................152
10.7 Configuring HDD Error Alarms..................................................................................................154
Chapter 11 Camera Settings ...............................................................................................................155
11.1 Configuring OSD Settings...........................................................................................................156
11.2 Configuring Privacy Mask...........................................................................................................157
11.3 Configuring Video Parameters ....................................................................................................158
Chapter 12 NVR Management and Maintenance .............................................................................159
12.1 Viewing System Information.......................................................................................................160
12.1.1 Viewing Device Information...........................................................................................160
12.2 Searching & Export Log Files.....................................................................................................161
12.3 Importing/Exporting IP Camera Info...........................................................................................165
12.4 Importing/Exporting Configuration Files....................................................................................166
12.5 Upgrading System.......................................................................................................................167
12.5.1 Upgrading by Local Backup Device...............................................................................167
12.5.2 Upgrading by FTP ..........................................................................................................167
12.6 Restoring Default Settings...........................................................................................................169
Chapter 13 Others................................................................................................................................170
13.1 Configuring General Settings......................................................................................................171
13.2 Configuring DST Settings ...........................................................................................................172
13.3 Configuring More Settings for Device Parameters......................................................................173
13.4 Managing User Accounts.............................................................................................................174
13.4.1 Adding a User.................................................................................................................174
13.4.2 Deleting a User ...............................................................................................................176
13.4.3 Editing a User.................................................................................................................176
Appendix.......................................................................................................................................................178
Glossary.................................................................................................................................................179
Troubleshooting.....................................................................................................................................180

User Manual of Network Video Recorder
11
List of Compatible IP Cameras ..............................................................................................................186

User Manual of Network Video Recorder
12
Chapter 1 Introduction

User Manual of Network Video Recorder
13
1.1 Front Panel
Figure 1. 1 Front Panel
Table 1. 1 Description of Control Panel Buttons
No.
Name
Function Description
1
POWER
POWER indicator turns green when DVR is powered up.
STATUS
STATUS indicator lights in red when data is being read from or written to HDD.
Tx/Rx
Tx/Rx indictor blinks green when network connection is functioning properly.
2
DIRECTION
The DIRECTION buttons are used to navigate between different fields and items
in menus.
In the Playback mode, the Up and Down button is used to speed up and slow
down recorded video. The Left and Right button will select the next and previous
record files.
In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the movement of the PTZ camera.
ENTER
The ENTER button is used to confirm selection in any of the menu modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the video by a
single frame.
3
MENU
Access the main menu interface.
4
ESC
Exit and back to the previous menu.
5
IR Receiver
Receiver for IR remote.
6
USB Interface
Connects USB mouse or USB flash memory devices.

User Manual of Network Video Recorder
14
1.2 IR Remote Control Operations
The NVR may also be controlled with the included IR remote control, shown in Figure 1. 2.
Batteries (2×AAA) must be installed before operation.
Figure 1. 2 Remote Control
The keys on the remote control closely resemble the ones on the front panel. See Table 1.2.
Table 1. 2 Description of the Soft Keyboard Icons
No.
Name
Description
1
POWER
Power on/off the device.
2
DEV
Enables/Disables Remote Control.
3
Alphanumeric Buttons
Switch to the corresponding channel in Live view or PTZ Control mode.
Input numbers and characters in Edit mode.
Switch between different channels in the Playback mode.
4
EDIT Button
Edit text fields. When editing text fields, it will also function as a Backspace
button to delete the character in front of the cursor.

User Manual of Network Video Recorder
15
No.
Name
Description
On checkbox fields, pressing the button will check the checkbox.
In PTZ Control mode, the button adjusts the iris of the camera.
In Playback mode, it can be used to generate video clips for backup.
Enter/exit the folder of USB device.
5
A Button
Adjust focus in the PTZ Control menu.
It is also used to switch between input methods (upper and lowercase
alphabet, symbols and numeric input).
6
REC Button
Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can call a PTZ preset
by pressing Numeric button.
It is also used to turn audio on/off in the Playback mode.
7
PLAY Button
The button is used to enter the All-day Playback mode.
It is also used to auto scan in the PTZ Control menu.
8
INFO Button
Reserved.
9
VOIP Button
Switch between main and spot output.
In PTZ Control mode, it can be used to zoom out the image.
10
MENU Button
Press the button will help you return to the Main menu (after successful
login).
Press and hold the button for 5 seconds will turn off audible key beep.
In PTZ Control mode, the MENU button will start wiper (if applicable).
In Playback mode, it is used to show/hide the control interface.
11
PREV Button
Switch between single screen and multi-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with the
A/FOCUS+ button.
12
DIRECTION Button
Navigate between different fields and items in menus.
In the Playback mode, the Up and Down button is used to speed up and slow
down recorded video. The Left and Right button will select the next and
previous record files.
In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the movement of the PTZ camera.
ENTER Button
Confirm selection in any of the menu modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the video by
a single frame.
13
PTZ Button
In Auto-switch mode, it can be used to stop /start auto switch.
14
ESC Button
Back to the previous menu.
Press for Arming/disarming the device in Live View mode.
15
RESERVED
Reserved for future usage.
16
F1 Button
Select all items on the list when used in a list field.
In PTZ Control mode, it will turn on/off PTZ light (if applicable).

User Manual of Network Video Recorder
16
No.
Name
Description
In Playback mode, it is used to switch between play and reverse play.
17
PTZ Control Buttons
Buttons to adjust the iris, focus and zoom of a PTZ camera.
18
F2 Button
Cycle through tab pages.
In synchronous playback mode, it is used to switch between channels.
Troubleshooting Remote Control:
Make sure you have installed batteries properly in the remote control. And you have to aim the remote
control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:
1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.
2. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the NVR ID# you set in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator
does not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device provider.

User Manual of Network Video Recorder
17
1.2 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list from
your provider.
The operation of the mouse:
Table 1. 3 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.

User Manual of Network Video Recorder
18
1.3 Input Method Description
Figure 1. 3 Soft Keyboard
Description of the buttons on the soft keyboard:
Table 1. 4 Description of the Soft Keyboard Icons
Icon
Description
Icon
Description
English
Capital English
Numbers
Symbols
Lowercase/Uppercase
Backspace
Space
Enter
Exit

User Manual of Network Video Recorder
1.4 Rear Panel
The rear panel vaires according to different models.
Table 1. 5 Description of Rear Panel Interfaces
No. Item Description
1 Power Supply AC 100~240V
2 Audio In RCA connector for audio input.
3 HDMI Interface HDMI video output connector.
4 LAN Network Interface 1 10 /100 /1000 Mbps self-adaptive Ethernet interface
5 Audio Out RCA connector for audio output.
6 VGA Interface DB9 connector for VGA output. Display local video output and menu.
7 USB Interface Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
8 Ground Ground (needs to be connected when NVR starts up).
9 Power Switch Switch for turning on/off the device.
10 Network Interfaces with
PoE function Network interfaces for the cameras and to provide power over Ethernet.

User Manual of Network Video Recorder
21
Chapter 2 Getting Started