Tekelec 1100 User manual

Tekelec 1100 Application Server
Hardware Manual
910-2969-001 Revision H
February 2007

Copyright 2007 Tekelec.
All Rights Reserved
Printed in U.S.A.
Notice
Information in this documentation is subject to change without notice. Unauthorized use or copying of this
documentation can result in civil or criminal penalties.
Any export of Tekelec products is subject to the export controls of the United States and the other countries
where Tekelec has operations.
No part of this documentation may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying or recording, for any purpose without the express written
permission of an authorized representative of Tekelec.
Other product names used herein are for identification purposes only, and may be trademarks of their
respective companies.
RoHS 5/6 - As of July 1, 2006, all products that comprise new installations shipped to European Union
member countries will comply with the EU Directive 2002/95/EC "RoHS" (Restriction of Hazardous
Substances). The exemption for lead-based solder described in the Annex will be exercised. RoHS 5/6
compliant components will have unique part numbers as reflected in the associated hardware and
installation manuals.
WEEE - All products shipped to European Union member countries comply with the EU Directive
2002/96/EC, Waste Electronic and Electrical Equipment. All components that are WEEE compliant will be
appropriately marked. For more information regarding Tekelec's WEEE program, contact your sales
representative.
Trademarks
The Tekelec logo, EAGLE, G-Flex, G-Port, IP7, IP7Edge, IP7Secure Gateway, and TALI are registered
trademarks of Tekelec. TekServer is a trademark of Tekelec. All other trademarks are the property of their
respective owners.
Patents
This product is covered by one or more of the following U.S. and foreign patents:
U.S. Patent Numbers:
5,008,929, 5,953,404, 6,167,129, 6,324,183, 6,327,350, 6,456,845, 6,606,379, 6,639,981, 6,647,113, 6,662,017,
6,735,441, 6,745,041, 6,765,990, 6,795,546, 6,819,932, 6,836,477, 6,839,423, 6,885,872, 6,901,262, 6,914,973,
6,940,866, 6,944,184, 6,954,526, 6,954,794, 6,959,076, 6,965,592, 6,967,956, 6,968,048, 6,970,542
Ordering Information
For additional copies of this document, contact your sales representative.

910-2969-001 Revision H, February 2007 i
— DRAFT —
Table of Contents
Chapter 1. About This Manual
Introduction ............................................................................................... 1-2
Where to Find Information in This Manual .......................................... 1-2
Where to Find Other Information .......................................................... 1-3
Programs Needed to View Linked Documents ............................ 1-4
Documents That Show How to Perform a Procedure................... 1-5
Installation Documents...................................................................... 1-5
Applications Documents ................................................................... 1-6
Documentation Packaging and Updates............................................... 1-6
Documentation Admonishments ........................................................... 1-6
Customer Assistance ................................................................................ 1-7
Chapter 2. Safety and Pre-Installation Requirements
Introduction ............................................................................................... 2-2
Safety Information .................................................................................... 2-2
Regulatory Compliance and Certification............................................. 2-4
Pre-Installation Site Requirements ......................................................... 2-6
Generic Site Requirements ................................................................ 2-6
Grounding and Power Requirements ............................................. 2-9
Chapter 3. T1100 AS Hardware System Overview
Introduction ............................................................................................... 3-2
T1100 AS Hardware System.................................................................... 3-2
T1100 AS Hardware Features.................................................................. 3-4
T1100 AS Rear I/O Panel .................................................................. 3-6
T1100 AS Status Indicators................................................................ 3-7
T1100 AS Chassis Installation and Replacement ........................... 3-8
Cable Management Arms.................................................................. 3-9
Breaker Panel ........................................................................................... 3-10
Breaker Panel LEDs.......................................................................... 3-11
Breaker Panel Power ........................................................................ 3-12
Breaker Panel Settings ..................................................................... 3-13
Power Distribution Units....................................................................... 3-13

ii 910-2969-001 Revision H, February 2007
Table of Contents
— DRAFT —
Ethernet Switches or Hubs.................................................................... 3-14
Console Servers....................................................................................... 3-14
Chapter 4. How to Install a T1100 AS Frame
Introduction............................................................................................... 4-2
How to Unpack the T1100 AS Frame and Conduct Inventory.......... 4-2
How to Install a T1100 AS Frame........................................................... 4-3
Recommended Tools ......................................................................... 4-3
How to Prepare the Floor for Heavy Duty Frames....................... 4-4
How to Anchor the HD Frame to the Floor ................................... 4-6
How to Anchor to Overhead Rack of HD Frame........................ 4-18
How to Cable a T1100 AS Frame.......................................................... 4-20
Chapter 5. How to Install Hardware in an Existing Frame
Introduction............................................................................................... 5-2
How to Unpack and Conduct Inventory .............................................. 5-2
How to Install an Individual T1100 AS Unit ........................................ 5-4
How to Cable Components Added to Existing Frames.................... 5-14
How to Cable a T1100 AS Unit Added to an Existing Heavy
Duty Frame................................................................................... 5-14
How to Cable a T1100 AS Installed in Customer-Provided
Frame............................................................................................. 5-14
Chapter 6. Post Installation Procedures
Introduction............................................................................................... 6-2
How to Connect Frame Ground and Logic Ground ........................... 6-2
Recommended Tools ......................................................................... 6-3
How to Ground in a DC Environment ........................................... 6-3
How to Ground the Logic Connector in a AC Environment..... 6-11
Post-Installation Checklist..................................................................... 6-13
How to Power Up................................................................................... 6-15
How to Power Up a Heavy Duty Frame ...................................... 6-15
How to Power Up Added T1100 AS Unit in
DC Environment.......................................................................... 6-15
How to Power Up a T1100 AS Unit in an AC Environment...... 6-16
How to Change Passwords ................................................................... 6-16
Chapter 7. Field Replaceable Units
Introduction............................................................................................... 7-2
Safety Information ............................................................................. 7-2
T1100 AS Hardware System FRUs and Part Numbers ................ 7-4

Table of Contents
910-2969-001 Revision H, February 2007 iii
— DRAFT —
T1100 AS FRUs.................................................................................... 7-5
Tools Required .......................................................................................... 7-6
How to Replace a Console Server, Ethernet Switch, or Hub ............. 7-7
How to Access T1100 AS FRUs............................................................... 7-9
How to Slide T1100 AS Chassis Out from Frame.......................... 7-9
How to Slide T1100 AS Chassis Back into Frame ........................ 7-11
How to Remove T1100 AS Chassis from a Frame ....................... 7-12
How to Return a T1100 AS Chassis to the Frame........................ 7-15
How to Replace T1100 AS FRUs........................................................... 7-19
How to Replace the Air Filters ....................................................... 7-19
How to Replace the Rectangular Fan Assembly.......................... 7-21
How to Replace the Square Fan Assembly................................... 7-23
How to Replace Hard Disk Drive Assemblies ............................. 7-26
How to Replace Removable Media Disk Drives (CD/DVD)..... 7-32
How to Replace a Power Supply Module..................................... 7-38
How to Replace PCI Cards.............................................................. 7-40
How to Replace a T1100 AS Chassis FRU..................................... 7-46
Appendix A. T1100 AS Hardware Feature Information
Introduction .............................................................................................. A-2
Hardware Components........................................................................... A-2
Interfaces ................................................................................................... A-3
Out of Band Management Card............................................................. A-4
Electrical Features .................................................................................... A-4
Mechanical Design................................................................................... A-4
Mechanical Maintenance Features.................................................. A-4
Component Access front fascia ....................................................... A-5
Fans, Fan Assemblies, and Air Filters ............................................ A-5
Tekelec 1100 AS Main Board ........................................................... A-6
T1100 AS Diagnostics .............................................................................. A-6
Appendix B. Hardware Repair and Return
Introduction .............................................................................................. B-2
How to Obtain a Return Material Authorization................................ B-2
How to Locate T1100 AS Part Numbers............................................... B-3
Air Filter Part Number Information ............................................... B-3
Fan Assembly Part Number Information ...................................... B-3
Removable Media Disk Drive Assembly
Part Number Information............................................................ B-6

iv 910-2969-001 Revision H, February 2007
Table of Contents
— DRAFT —
Hard Disk Drive Assembly Part Number Information................ B-9
PCI Card Part Number Information ............................................. B-12
T1100 AS Chassis Part Number Information............................... B-14
How to Arrange Return Shipping........................................................ B-19
Specifically Targeted PCBs ............................................................. B-19
General Instructions ........................................................................ B-20
Returning a Crate............................................................................. B-20
Appendix C. ELAP or EPAP Network Integration
Introduction.............................................................................................. C-2
Network Overview.................................................................................. C-2
Customer-Supplied Information........................................................... C-4
IP Address Assignment .......................................................................... C-4
Netmask and Broadcast.......................................................................... C-6
Network Interface Functions ................................................................. C-6
Network Assumptions............................................................................ C-8
Network Configuration .......................................................................... C-8
Firewall and Router Filtering Considerations..................................... C-8
Serial Communication .......................................................................... C-10
Modems ........................................................................................... C-11
Printers.............................................................................................. C-12
Tip Utility (EAGLE Only ............................................................... C-12
VT100 Ports ...................................................................................... C-12
Platform Security............................................................................. C-12
Glossary
Index

910-2969-001 Revision H, February 2007 v
DRAFT
List of Figures
Figure 2-1. European Directives CE Mark ..................................................2-4
Figure 2-2. Combined UL Mark for the United States and Canada ........2-5
Figure 2-3. Hazardous Substances ...............................................................2-5
Figure 2-4. Door Grounding Strap Placement ..........................................2-10
Figure 3-1. T1100 AS Hardware System in DC Environment ..................3-4
Figure 3-2. Tekelec 1100 AS Chassis ............................................................3-5
Figure 3-3. Interior View of T1100 AS Chassis ...........................................3-6
Figure 3-4. Rear I/O Panel ............................................................................3-7
Figure 3-5. T1100 AS Status Indicators ........................................................3-8
Figure 3-6. T1100 AS with Side Cable Management Arms ...................3-10
Figure 3-7. Front of Breaker Panel ..............................................................3-10
Figure 3-8. Breaker Panel LEDs ..................................................................3-11
Figure 3-9. Front and rear of AC power distribution unit ......................3-14
Figure 4-1. Floor Marking Template for HD Frame ..................................4-4
Figure 4-2. Anchor Assembly for Slab Floors .............................................4-7
Figure 4-3. Anchor Installation of HD Frame into Slab Floor ..................4-9
Figure 4-4. Anchor Assembly for Raised Floor Over Concrete .............4-10
Figure 4-5. Anchoring on Raised Floor Over Concrete Slab ..................4-12
Figure 4-6. Anchor Assembly for Use with Support Channel ...............4-14
Figure 4-7. Anchoring Frame to Raised Floor with Support
Channel .....................................................................................................4-15
Figure 4-8. Anchor Assembly for Support Channel with
Spring Nut ................................................................................................4-17
Figure 4-9. Anchoring Frame Using Support Channel/Spring Nut .....4-18
Figure 4-10. HD Frame with Overhead Rack ...........................................4-19
Figure 5-1. Slide Assembly ............................................................................5-3
Figure 5-2. Slide Assembly Extended View ...............................................5-5
Figure 5-3. Slide Assembly Inner Member Roller Side View ..................5-6
Figure 5-4. Frame Adapter Bracket Expanded ...........................................5-7
Figure 5-5. Frame Adapter Brackets and Slide Assemblies ......................5-7
Figure 5-6. Slide Assembly Outer Member .................................................5-8
Figure 5-7. Slide Assembly Detail Left Side From Rear ............................5-9

vi 910-2969-001 Revision H, February 2007
List of Figures
DRAFT
Figure 5-8. Slide Assembly Inner Member Mounting ........................... 5-10
Figure 5-9. Detail of a Side Cable Management Arm ............................. 5-11
Figure 5-10. Side Cable Management Arm Installation
(T1000 AS shown) ................................................................................... 5-12
Figure 5-11. T1100 AS Rear Detail ............................................................. 5-13
Figure 5-12. Frame Mounting Detail ......................................................... 5-13
Figure 6-1. Frame Ground Cable Routes in DC Environment ................ 6-5
Figure 6-2. Frame Ground Cable Attachment Locations in
DC Environment ...................................................................................... 6-6
Figure 6-3. Chassis Ground Cable Attachment Location in
DC Environment ....................................................................................... 6-7
Figure 6-4. Logic Ground Cable Routes in DC Environment .................. 6-9
Figure 6-5. Frame and Logic Ground Cable Attachment Locations ..... 6-10
Figure 6-6. Logic Ground Cable Route in AC Environment .................. 6-12
Figure 7-1. T1100 AS Chassis Front View ................................................. 7-10
Figure 7-2. Chassis Retention Hardware .................................................. 7-14
Figure 7-3. Right Slide Assembly Mounting and Retention Bracket .... 7-17
Figure 7-4. T1100 AS Chassis Rear View .................................................. 7-18
Figure 7-5. Inside view of T1100 showing fan filters .............................. 7-20
Figure 7-6. Front Top Cover Removal - Screw Locations ...................... 7-22
Figure 7-7. Inside view of T1100 showing square fan assembly ........... 7-25
Figure 7-8. Inside view of T1100 showing hard drive locations ........... 7-28
Figure 7-9. Hard drive removal ................................................................. 7-29
Figure 7-10. T1100 AS Chassis Label Locations ....................................... 7-30
Figure 7-11. Hard Disk Drive Label on T1100 AS Chassis ..................... 7-30
Figure 7-12. Disk Drive label locations (fans removed) ......................... 7-30
Figure 7-13. Inside view of T1100 showing CD/DVD
drive location ........................................................................................... 7-34
Figure 7-14. Front Top Cover Removal - Screw Locations .................... 7-34
Figure 7-15. Removable Media Disk Drive Cables (drives
removed) .................................................................................................. 7-35
Figure 7-16. CD/DVD inside bracket screw location ............................. 7-36
Figure 7-17. CD/DVD chassis screws ....................................................... 7-37
Figure 7-18. Rotate lock ring down to disengage power
supply module. ....................................................................................... 7-39
Figure 7-19. PCI Card Part Label ............................................................... 7-40
Figure 7-20. PCI Slots Label ........................................................................ 7-41
Figure 7-21. Chassis Rear Top Cover Views. ........................................... 7-43

List of Figures
910-2969-001 Revision H, February 2007 vii
DRAFT
Figure 7-22. PCI Cards and Slot Assignments ..........................................7-44
Figure 7-23. Left Slide Member Mounting ................................................7-47
Figure B-1. T1100 AS Chassis Front View .................................................. B-4
Figure B-2. T1100 AS Front Top Cover screws .......................................... B-5
Figure B-3. Fan Part number labels ............................................................. B-5
Figure B-4. Removable Media Disk Drive Assembly Part Label ............ B-6
Figure B-5. T1100 AS Chassis Front View .................................................. B-7
Figure B-6. T1100 AS Front Top Cover screws .......................................... B-8
Figure B-7. CD/DVD label location ............................................................ B-8
Figure B-8. T1100 AS Chassis Label Locations .......................................... B-9
Figure B-9. Base Unit/Hard Disk Label on T1100 AS Chassis .............. B-10
Figure B-10. T1100 AS front fascia open with hard drive locations ..... B-11
Figure B-11. Hard disk label locations ...................................................... B-11
Figure B-12. T1100 AS Chassis Label Locations ...................................... B-12
Figure B-13. PCI Slots Label on T1100 AS Chassis ................................. B-12
Figure B-14. T1100 AS Chassis Front View .............................................. B-13
Figure B-15. Frame Identification Label ................................................... B-15
Figure B-16. T1100 AS Chassis Front View .............................................. B-16
Figure B-17. Base Unit/Hard Disk Label on T1100 AS Chassis ............ B-17
Figure B-18. Memory Label on T1100 AS Chassis .................................. B-18
Figure B-19. PCI Card Label on T1100 AS Chassis ................................. B-18
Figure C-1. MPS Network Connections, Netra .........................................C-3
Figure C-2. MPS Network Connections, T1000 AS, T1100 AS ................C-3

viii 910-2969-001 Revision H, February 2007
— DRAFT —
List of Tables
Table 1-1. Manual Organization .................................................................. 1-2
Table 2-1. Space Requirements ..................................................................... 2-7
Table 3-1. Tekelec 1100 AS Chassis Dimensions and Weight .................. 3-9
Table 3-2. Breaker Panel LED Settings ...................................................... 3-12
Table 6-1. Post-Installation Checklist ........................................................ 6-14
Table 7-1. T1100 AS Field Replaceable Units and Part Numbers ........... 7-5
Table A-1. Basic Interfaces ...........................................................................A-3
Table A-2. Optional Interfaces (on PCI Cards) .........................................A-3
Table C-1. IP Address for the DSM Network ............................................ C-4
Table C-2. IP Address for the Sync Network ............................................ C-5
Table C-3. EAGLE 5 ISS IP Addresses ....................................................... C-5
Table C-4. Interface Functions Required for MPS .................................... C-7
Table C-5. Interface Functions Required for MPS .................................... C-9
Table C-6. Serial Port Assignments for MPS Servers A and B .............. C-10

910-2969-001 Revision H, February 2007 ix
— DRAFT —
List of Procedures
Procedure 4-1. How to Unpack Frame and Conduct Inventory...............4-2
Procedure 4-2. Mark Floor Layout ................................................................4-4
Procedure 4-3. Create Cable and Anchor Holes for Raised Floors ..........4-5
Procedure 4-4. Anchor a HD Frame into a Slab Floor................................4-7
Procedure 4-5. Anchor the Frame to the Slab Beneath the
Raised Floor ..............................................................................................4-11
Procedure 4-6. Anchor Frame to Raised Floor with
Support Channel ......................................................................................4-14
Procedure 4-7. Anchor Frame with Support Channel/Spring Nut .......4-16
Procedure 4-8. Attach Overhead Rack Support ........................................4-19
Procedure 5-1. Unpack a T1100 AS Chassis.................................................5-2
Procedure 5-2. Installing a T1100 AS Chassis..............................................5-4
Procedure 6-1. Prepare the Ground Cables .................................................6-4
Procedure 6-2. Connect Ground Cable: Frame to Ground Window........6-4
Procedure 6-3. Connect T1100 AS Chassis Ground:
T1100 AS Chassis to Frame.......................................................................6-7
Procedure 6-4. Connect Logic Ground from Logic Ground
Terminal Strip to Ground Window........................................................6-9
Procedure 6-5. Connect Logic Ground: T1100 AS Logic
Ground Port to Logic Ground Terminal Strip ....................................6-11
Procedure 6-6. Connect Logic Ground Between Logic Ground Ports...6-12
Procedure 6-7. Verify AC ground ...............................................................6-13
Procedure 6-8. Power Up T1100 AS Unit in an AC Environment..........6-16
Procedure 7-1. Replace an Ethernet Switch, Hub, or Console Server......7-7
Procedure 7-2. Slide T1100 AS Chassis Out from Frame.........................7-10
Procedure 7-3. Slide T1100 AS Chassis Back into Frame.........................7-11
Procedure 7-4. Remove a T1100 AS Chassis from Frame ........................7-12
Procedure 7-5. Return a T1100 AS Chassis to the Frame.........................7-16
Procedure 7-6. Replace Rectangular and Square Air Filters ...................7-20
Procedure 7-7. Replace a Rectangular Fan Assembly ..............................7-21
Procedure 7-8. Replace a Square Fan Assembly .......................................7-23
Procedure 7-9. Replace a Hard Disk Drive Assembly..............................7-26
Procedure 7-10. Replace a Removable Media Disk Drive Assembly.....7-32

x 910-2969-001 Revision H, February 2007
List of Procedures
— DRAFT —
Procedure 7-11. Replace a power supply module.................................... 7-38
Procedure 7-12. Replace a PCI Card........................................................... 7-40
Procedure 7-13. Replace a T1100 AS Chassis FRU ................................... 7-46
Procedure B-1. Obtaining an RMA...............................................................B-2
Procedure B-2. How to Locate serial numbers for Fan Assembly ...........B-3
Procedure B-3. How to Locate serial numbers for Removable
Media Disk Drive Assembly....................................................................B-7
Procedure B-4. How to Locate serial numbers for Hard Disk
Drive Assembly........................................................................................B-10
Procedure B-5. How to Locate serial numbers for PCI Cards ................B-13
Procedure B-6. How to Locate serial numbers for a
T1100 AS Chassis .....................................................................................B-15
Procedure B-7. Preparing Crate and Dolly for Return to Tekelec..........B-20
Procedure C-1. Configure Modem with Script ....................................... C-12

910-2969-001 Revision H, February 2007 1-1
Draft
1
About This Manual
Introduction.......................................................................................................1-2
Where to Find Information in This Manual..................................................1-2
Where to Find Other Information ..................................................................1-3
Programs Needed to View Linked Documents .....................................1-4
Documents That Show How to Perform a Procedure ..........................1-5
Installation Documents .............................................................................1-5
Applications Documents...........................................................................1-6
Documentation Packaging and Updates.......................................................1-6
Documentation Admonishments...................................................................1-6
Customer Assistance........................................................................................1-7

1-2 910-2969-001 Revision H, February 2007
Draft About This Manual
Pary
Introduction
This manual is a generic manual that describes common components of Tekelec
1100 Application Server (AS) hardware systems and describes how to install and
replace them. A T1100 AS hardware system consists of one or more T1100 AS
(with applications loaded) and any additional hardware (such as hubs, switches,
or power distribution equipment) needed to support the applications.
NOTE: This manual includes links to documents that are specific to a given
product, depending on which product CD this manual is viewed. Although the
manual is the same on CDs for various products, the linked documents are
different on different product CDs. For more information about linked
documents, see “Where to Find Other Information” on page 1-3.
T1100 AS hardware systems are delivered with applications already loaded.
For more information about T1100 AS hardware systems in AC and DC
environments, see Chapter 3, “T1100 AS Hardware System Overview.”
Each time this manual is published, the revision level is changed. For example,
the first time this manual is published, it uses Revision A; the second time it is
published, it uses Revision B.
Where to Find Information in This Manual
Table 1-1 shows how this manual is organized.
Table 1-1. Manual Organization
Chapter Number and Title Description
Chapter 1, “About This Manual” Describes how to use the manual, where to find
other information, and how to contact Technical
Services.
Chapter 2, “Safety and Pre-Installation
Requirements”
Lists general safety instructions that readers should
be familiar with, and lists site requirements that
should be verified before installing T1100 AS
hardware systems.
Chapter 3, “T1100 AS Hardware
System Overview”
Presents an overview of the various hardware
components that can be included in T1100 AS
hardware systems.
Chapter 4, “How to Install a T1100 AS
Frame”
Describes how to install a heavy duty frame which
is delivered from manufacturing with T1100 AS
units mounted in a heavy-duty frame for use in a
DC environment.

About This Manual Draft
910-2969-001 Revision H, February 2007 1-3
Preliminary
Where to Find Other Information
This manual is delivered on a compact disk (CD) that also contains the following
documentation (these documents can also be accessed from the introductory page
of the documentation CD):
• The CD contains linked documents shown in the following sections. To
display one of these documents from within this document, click anywhere in
the highlighted area. For information about software needed to open these
links, see “Programs Needed to View Linked Documents” on page 1-4.
• Optionally, the CD may also contain application documentation, which
describes the environment in which the T1100 AS hardware system runs as
well as provides information about the application.
NOTE: Documentation about T1100 AS hardware components (such as
breaker panels or Ethernet switches) that are supplied by other companies is
shipped with the T1100 AS hardware system. When unpacking a frame or
individual components, be sure to obtain this documentation and store it
where it can be accessed later.
Chapter 5, “How to Install Hardware in
an Existing Frame”
Describes how to install an individual T1100 AS
unit into a frame that has already been installed.
This chapter covers both:
• Adding a T1100 AS unit into a heavy duty frame
that already contains from 1 to 4 T1100 AS units
in a DC environment
• Installing a single T1100 AS unit into a
customer’s frame in an AC environment.
Chapter 6, “Post Installation
Procedures”
Presents a post-installation checklist and
instructions on how to verify voltage and to
power-up the system.
Chapter 7, “Field Replaceable Units” Describes the components of a T1100 AS hardware
system that can be replaced in the field, and
includes procedures for replacing each type of
field-replaceable unit (FRU).
Appendix A, “T1100 AS Hardware
Feature Information,”
Describes in greater detail some of the hardware
features of the T1100 AS chassis.
Appendix B, “Hardware Repair and
Return,”
Describes how to obtain a Return Material
Authorization, find part numbers on labels, and
ship returned equipment.
Table 1-1. Manual Organization (Continued)
Chapter Number and Title Description

1-4 910-2969-001 Revision H, February 2007
Draft About This Manual
Pary
The following related publications are also included with the LSMS
documentation set
• The Tekelec EAGLE 5 Integrated Signaling System Commands Error Recovery
Manual contains detailed information about the command-rejected error
messages generated by the commands used on the EAGLE 5 ISS as well as
error recovery procedures. This information can be helpful for the LSMS user
when viewing certain exception logs.
• The Tekelec EAGLE 5 ISS ELAP Administration Manual provides a definition of
the user interface to the EAGLE®5 ISS LNP Application Processor on the
MPS/ELAP platform. The manual defines the methods for accessing the
interface, menus, screens available to the user and describes their impact. It
provides the syntax and semantics of user input and defines the output the
user receives, including information and error messages.
• The Tekelec EAGLE 5 ISS Maintenance Manual contains procedural
information required for maintaining the EAGLE 5 ISS and the card removal
and replacement procedures. The Tekelec EAGLE 5 ISS Maintenance Manual
provides preventive and corrective maintenance procedures used in
maintaining the different systems.
•TheTekelec EAGLE 5 ISS LNP Feature Activation Guide contains the procedures
necessary to activate the LNP feature using telephone number quantities from
24 million to 120 million telephone numbers.
•TheTekelec 1100 Application Server MPS Platform Software and Maintenance
Manual describes the platform software for the Multi-Purpose Server (MPS)
based on the Tekelec 1100 Application Server (T1100 AS) and describes how to
perform preventive and corrective maintenance for the T1100 AS-based MPS.
This manual should be used with the ELAP-based application (LNP).
Programs Needed to View Linked Documents
To view the linked documents, the workstation on which this manual is being
viewed needs to have the following programs:
• Most of the linked documents are in Portable Document Format (PDF), which
has a file type of .pdf. PDF is also the format of this manual. When a PDF link
is clicked, the linked document is opened in the same window as this manual.
To return to this manual, click the Back button on the PDF display window.
• A document with a .doc file type can be viewed with Microsoft® Word. The
linked document may open in a minimized window.
• A document with an .mpg file type can be viewed with a variety of video
programs. Two commonly used programs are:
— Microsoft Windows® Media Player (this program is usually included with
Microsoft Internet Explorer)
— RealOne™ Player

About This Manual Draft
910-2969-001 Revision H, February 2007 1-5
Preliminary
Documents That Show How to Perform a Procedure
The following documents illustrate how to perform procedures. The first
document uses a Word format; the others are videos with sound that can be
opened with most video programs.
•822-0094-02.doc, WORK INSTRUCTIONS, UNPACKING, VERTICAL
SHIPPING CRATE, HEAVY DUTY, EAGLE
•fru-filter.mpg, video that shows how to replace a filter (also see Procedure 7-6,
“Replace Rectangular and Square Air Filters,” on page 7-20)
•fru-rect-fan.mpg, video that shows how to replace a fan assembly (also see
Procedure 7-7, “Replace a Rectangular Fan Assembly,” on page 7-21)
•fru-square-fan.mpg, video that shows how to replace a fan assembly (also see
Procedure 7-8, “Replace a Square Fan Assembly,” on page 7-23)
•fru-hdd.mpg, video that shows how to replace a hard disk drive assembly
(also see Procedure 7-9, “Replace a Hard Disk Drive Assembly,” on page 7-26)
•fru-dvd.mpg, video that shows how to replace a fan assembly (also see
Procedure 7-10, “Replace a Removable Media Disk Drive Assembly,” on page
7-32)
•fru-pwr-sup.mpg, video that shows how to replace a fan assembly (also see
Procedure 7-11, “Replace a power supply module,” on page 7-38)
•replace_main_unit.mpg, video that shows how to replace a Tekelec 1000
chassis (also see Procedure 7-13, “Replace a T1100 AS Chassis FRU,” on page
7-46)
Installation Documents
This section contains links to assembly drawings, interconnect diagrams, and
related installation documents.
NOTE: A given application or set of applications might support only a DC
environment or only an AC environment. For information about which
environment is supported, refer to the application documentation. If the
environment is not supported by the application, the link in this hardware
manual will open a document that states that the drawing is not available.
Linked Documents
The following documents provide information about T1100 AS hardware systems:
•AssemblyDrawingT1100.pdf, a drawing of the maximum configuration
possible in a frame for AC and DC environments.
•InterconnectDiagramT1100.pdf, a diagram that shows how the elements in a
frame should be connected.

1-6 910-2969-001 Revision H, February 2007
Draft About This Manual
Pary
•BreakerSettingsT1100.pdf, information that shows mapping of breakers to
hardware components.
•PowerReqmtsT1100.pdf, information that shows the amount of power
required by each of the components in a T1100 frame.
Applications Documents
Tekelec 1100 Application Server units support a variety of applications. For more
information, refer to application documentation.
NOTE: Application documentation may also contain information about
additional hardware.
Documentation Packaging and Updates
Customer documentation is provided with each system and is shipped to the sites
specified by the customer. The number of documentation sets provided are in
accordance with the contractual agreements.
Customer documentation is updated whenever significant changes are made that
affect system operation or configuration. Updates may be issued in the form of an
addendum or a reissue of the relevant documentation.
The document part number is shown on the title page along with the current
revision of the document and the date of publication. The bottom of each page
contains the document’s date of publication and the document’s part number.
When a document is reissued, the following information changes:
• The title page and revision number, the date of publication, and the new
software release number, if applicable.
• The date of publication and the document part number, if applicable, on the
bottom of each page.
Documentation Admonishments
Admonishments are icons and text that may appear in this and other Tekelec
manuals. Admonishments alert the reader to assure personal safety, to minimize
possible service interruptions, and to warn of the potential for equipment
damage.
The following admonishments, listed in descending order of priority, are used in
Tekelec manuals.
topple
TOPPLE: This icon and text indicate the possibility of equipment damage
and personal injury from toppling.

About This Manual Draft
910-2969-001 Revision H, February 2007 1-7
Preliminary
DANGER: This icon and text indicate the possibility of personnel injury.
WARNING: This icon and text indicate the possibility of equipment damage.
CAUTION: This icon and text indicate the possibility of service interruption.
Customer Assistance
The Customer Care Center offers a point of contact through which customers can
receive support for problems that may be encountered during the use of Tekelec’s
products. The Customer Care Center is staffed with highly trained engineers to
provide solutions to your technical questions and issues seven days a week,
twenty-four hours a day. A variety of service programs are available through the
Customer Care Center to maximize the performance of Tekelec products that
meet and exceed customer’s needs.
To receive technical assistance, call the Customer Care Center at one of the
following locations:
• Tekelec, USA
Phone (US and Canada) +1 888-FOR-TKLC or 888-367-8552
Phone (international) [phone]
Fax [phone]
Email: [email protected]
• Tekelec, Europe and UK
Phone [phone]
Fax [phone]
Email: [email protected]

1-8 910-2969-001 Revision H, February 2007
Draft About This Manual
Pary