Tekelec T1000 User manual

Tekelec 1000 Application Server
Hardware Manual
910-0095-001 Revision J
November 2007

Copyright 2007 Tekelec
All Rights Reserved
Printed in U.S.A.
Notice
Information in this documentation is subject to change without notice. Unauthorized use, copying, or
translation of this documentation can result in civil or criminal penalties.
Any export of Tekelec products is subject to the export controls of the United States and the other countries
where Tekelec has operations.
No part of this documentation may be reproduced, translated, or transmitted in any form or by any
means, electronic or mechanical, including photocopying or recording, for any purpose without the
express written permission of an authorized representative of Tekelec.
Other product names used herein are for identification purposes only, and may be trademarks of their
respective companies.
RoHS 5/6 - As of July 1, 2006, all products that comprise new installations shipped to European Union
member countries will comply with the EU Directive 2002/95/EC "RoHS" (Restriction of Hazardous Sub-
stances). The exemption for lead-based solder described in the Annex will be exercised. RoHS 5/6 compli-
ant components will have unique part numbers as reflected in the associated hardware and installation
manuals.
WEEE - All products shipped to European Union member countries comply with the EU Directive
2002/96/EC, Waste Electronic and Electrical Equipment. All components that are WEEE compliant will be
appropriately marked. For more information regarding Tekelec's WEEE program, contact your sales repre-
sentative.
Trademarks
The Tekelec logo, EAGLE, G-Flex, G-Port, IP7, IP7 Edge, IP7 Secure Gateway, and TALI are registered
trademarks of Tekelec. TekServer, A-Port, and V-Flex are trademarks of Tekelec. All other trademarks are
the property of their respective owners.
Patents
This product is covered by one or more of the following U.S. and foreign patents:
U.S. Patent Numbers:
5,732,213; 5,953,404; 6,115,746; 6,167,129; 6,324,183; 6,327,350; 6,456,845; 6,606,379; 6,639,981; 6,647,113;
6,662,017; 6,735,441; 6,745,041; 6,765,990; 6,795,546; 6,819,932; 6,836,477; 6,839,423; 6,885,872; 6,901,262;
6,914,973; 6,940,866; 6,944,184; 6,954,526;6,954,794; 6,959,076; 6,965,592; 6,967,956; 6,968,048; 6,970,542;
6,987,781; 6,987,849; 6,990,089; 6,990,347; 6,993,038; 7,002,988; 7,020,707; 7,031,340; 7,035,239; 7,035,387;
7,043,000; 7,043,001; 7,043,002; 7,046,667; 7,050,456; 7,050,562; 7,054,422; 7,068,773; 7,072,678; 7,075,331;
7,079,524; 7,088,728; 7,092,505; 7,108,468; 7,110,780; 7,113,581; 7,113,781; 7,117,411; 7,123,710; 7,127,057;
7,133,420; 7,136,477; 7,139,388; 7,145,875; 7,146,181; 7,155,206; 7,155,243; 7,155,505; 7,155,512; 7,181,194;
7,190,702; 7,190,772; 7,190,959; 7,197,036; 7,206,394; 7,215,748; 7,219,264; 7,222,192; 7,227,927; 7,231,024;
7,242,695; 7,254,391
Foreign Patent Numbers:
EP1062792; EP1308054; EP1247378; EP1303994; EP1252788; EP1161819; EP1177660; EP1169829; EP1135905;
EP1364520; EP1192758; EP1240772; EP1173969; CA2352246
Ordering Information
To order additional copies of this document, contact your Tekelec Sales Representative.

910-0095-001 Revision J, November 2007 i
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Table of Contents
Chapter 1. About This Manual
Introduction ............................................................................................... 1-2
Where to Find Information in This Manual .......................................... 1-2
Where to Find Other Information .......................................................... 1-3
Programs Needed to View Linked Documents ............................ 1-4
Documents That Show How to Perform a Procedure................... 1-4
Installation Documents...................................................................... 1-5
Applications Documents ................................................................... 1-6
Documentation Packaging and Updates............................................... 1-6
Documentation Admonishments ........................................................... 1-6
Customer Assistance ................................................................................ 1-7
Chapter 2. Safety and Pre-Installation Requirements
Introduction ............................................................................................... 2-2
Safety Information .................................................................................... 2-2
Regulatory Compliance and Certification............................................. 2-4
Pre-Installation Site Requirements ......................................................... 2-5
Generic Site Requirements ................................................................ 2-6
Grounding and Power Requirements ............................................. 2-8
Chapter 3. T1000 AS Hardware System Overview
Introduction ............................................................................................... 3-2
T1000 AS Hardware System in a DC Environment ............................. 3-3
T1000 AS Hardware System in an AC Environment........................... 3-5
T1000 AS Hardware Features.................................................................. 3-5
T1000 AS Rear I/O Panel .................................................................. 3-8
T1000 AS Status Indicators................................................................ 3-8
T1000 AS Chassis Installation and Replacement ........................... 3-9
Cable Management Arms................................................................ 3-10
Breaker Panels ......................................................................................... 3-11
Breaker Panel LEDs.......................................................................... 3-12
Breaker Panel Power ........................................................................ 3-13
Breaker Panel Settings ..................................................................... 3-13

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Table of Contents
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Ethernet Switches, Routers, or Hubs ................................................... 3-13
Console Servers....................................................................................... 3-13
Rectifier .................................................................................................... 3-14
Rectifier Overview ........................................................................... 3-14
Rectifier Breaker Settings ................................................................ 3-14
Chapter 4. How to Install a T1000 AS Frame
Introduction............................................................................................... 4-2
How to Unpack the T1000 AS Frame and Conduct Inventory.......... 4-2
How to Install a T1000 AS Frame........................................................... 4-2
Recommended Tools ......................................................................... 4-3
How to Prepare the Floor for Heavy Duty Frames....................... 4-4
How to Anchor the HD Frame to the Floor ................................... 4-6
How to Anchor to Overhead Rack of HD Frame........................ 4-17
How to Cable a T1000 AS Frame.......................................................... 4-19
Chapter 5. How to Install Hardware in an Existing Frame
Introduction............................................................................................... 5-2
How to Unpack and Conduct Inventory .............................................. 5-2
How to Unpack a T1000 AS Unit and Conduct Inventory .......... 5-2
How to Unpack a Rectifier and Conduct Inventory..................... 5-4
How to Install an Individual T1000 AS Unit ........................................ 5-5
How to Install the Rectifier ................................................................... 5-16
How to Cable Components Added to Existing Frames.................... 5-16
How to Cable a T1000 AS Unit Added to an Existing Heavy
Duty Frame................................................................................... 5-16
How to Cable a T1000 AS and Rectifier Installed in
Customer-Provided Frame ........................................................ 5-17
Chapter 6. Post Installation Procedures
Introduction............................................................................................... 6-2
How to Connect Frame Ground and Logic Ground ........................... 6-2
Recommended Tools ......................................................................... 6-3
How to Ground in a DC Environment ........................................... 6-3
How to Ground in an AC Environment ....................................... 6-11
Post-Installation Checklist..................................................................... 6-13
How to Power Up................................................................................... 6-14
How to Power Up a Heavy Duty Frame ...................................... 6-14
How to Power Up Added T1000 AS Unit in DC Environment. 6-14
How to Power Up a T1000 AS Unit in an AC Environment...... 6-14

Table of Contents
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How to Change Passwords.................................................................... 6-15
Chapter 7. Field Replaceable Units
Introduction ............................................................................................... 7-2
T1000 AS Hardware System FRUs................................................... 7-2
T1000 AS FRUs.................................................................................... 7-3
Tools Required .......................................................................................... 7-3
How to Replace a Console Server, Router, or Ethernet
Switch or Hub ......................................................................................... 7-4
How to Replace a Rectifier Module........................................................ 7-5
How to Replace a Rectifier....................................................................... 7-6
How to Access T1000 AS FRUs............................................................... 7-7
How to Slide T1000 AS Chassis Out from Frame.......................... 7-7
How to Slide T1000 AS Chassis Back into Frame .......................... 7-9
How to Remove T1000 AS Chassis from a Frame ....................... 7-10
How to Return a T1000 AS Chassis to the Frame........................ 7-14
How to Replace T1000 AS FRUs........................................................... 7-18
How to Replace an Air Filter .......................................................... 7-18
How to Replace a Fan Assembly.................................................... 7-19
How to Replace Hard Disk Drive Assemblies ............................. 7-23
How to Replace Removable Media Disk Drives.......................... 7-33
How to Replace PCI Cards.............................................................. 7-37
How to Replace a T1000 AS Chassis FRU..................................... 7-43
Appendix A. T1000 AS Hardware Feature Information
Introduction .............................................................................................. A-2
Hardware Components........................................................................... A-2
Interfaces ................................................................................................... A-2
Electrical Features .................................................................................... A-3
Mechanical Design................................................................................... A-4
Mechanical Maintenance Features.................................................. A-4
Component Access Front Lid .......................................................... A-5
Fans, Fan Trays, and Air Filters....................................................... A-5
Tekelec 1000 Main Board.................................................................. A-6
T1000 AS Diagnostics .............................................................................. A-6
Appendix B. Hardware Repair and Return
Introduction .............................................................................................. B-2
How to Obtain a Return Material Authorization................................ B-2

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Table of Contents
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How to Locate T1000 AS Part Numbers ............................................... B-3
Air Filter Part Number Information................................................ B-3
Fan Assembly Part Number Information....................................... B-3
Removable Media Disk Drive Assembly
Part Number Information ............................................................ B-7
Hard Disk Drive Assembly Part Number Information.............. B-10
PCI Card Part Number Information ............................................. B-13
T1000 AS Chassis Part Number Information............................... B-16
How to Arrange Return Shipping........................................................ B-22
Specifically Targeted PCBs ............................................................. B-22
General Instructions ........................................................................ B-23
Returning a Crate............................................................................. B-23
Appendix C. ELAP or EPAP
Network Integration
Introduction.............................................................................................. C-2
Network Overview.................................................................................. C-2
Customer-Supplied Information........................................................... C-4
IP Address Assignment .......................................................................... C-4
Netmask and Broadcast.......................................................................... C-6
Network Interface Functions ................................................................. C-6
Network Assumptions............................................................................ C-7
Network Configuration .......................................................................... C-8
Firewall and Router Filtering Considerations..................................... C-8
Serial Communication .......................................................................... C-10
Modems ........................................................................................... C-10
Printers.............................................................................................. C-11
Tip Utility (EAGLE Only).............................................................. C-12
VT100 Ports ...................................................................................... C-12
Platform Security ................................................................................... C-12
Glossary
Index

910-0095-001 Revision J, November 2007 v
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List of Figures
Figure 2-1. European Directives CE Mark ..................................................2-4
Figure 2-2. Combined UL Mark for the United States and Canada ........2-5
Figure 2-3. Hazardous Substances ...............................................................2-5
Figure 2-4. Door Grounding Strap Placement ..........................................2-10
Figure 3-1. T1000 AS Hardware System in DC Environment ..................3-4
Figure 3-2. T1000 AS Hardware System in AC Environment ..................3-5
Figure 3-3. Tekelec 1000 Chassis ..................................................................3-6
Figure 3-4. Exploded View of T1000 AS Chassis .......................................3-7
Figure 3-5. Rear I/O Panel ............................................................................3-8
Figure 3-6. T1000 AS Status Indicators ........................................................3-9
Figure 3-7. T1000 AS with Side Cable Management Arms ....................3-11
Figure 3-8. Front of Breaker Panel ..............................................................3-12
Figure 3-9. Breaker Panel LEDs ..................................................................3-12
Figure 3-10. Rectifier ....................................................................................3-14
Figure 4-1. Floor Marking Template for HD Frame ..................................4-4
Figure 4-2. Anchor Assembly for Slab Floors .............................................4-7
Figure 4-3. Anchor Installation of HD Frame into Slab Floor ..................4-9
Figure 4-4. Anchor Assembly for Raised Floor Over Concrete .............4-10
Figure 4-5. Anchoring on Raised Floor Over Concrete Slab ..................4-12
Figure 4-6. Anchor Assembly for Use with Support Channel ...............4-14
Figure 4-7. Anchoring Frame to Raised Floor with Support Channel ..4-15
Figure 4-8. Anchor Assembly for Support Channel with Spring Nut ..4-16
Figure 4-9. Anchoring Frame Using Support Channel/Spring Nut .....4-17
Figure 4-10. HD Frame with Overhead Rack ...........................................4-18
Figure 5-1. Slide Assembly ............................................................................5-3
Figure 5-2. Slide Assembly Extended View ...............................................5-6
Figure 5-3. Slide Assembly Inner Member Roller Side View ..................5-7
Figure 5-4. Frame Adapter Bracket Expanded ...........................................5-8
Figure 5-5. Frame Adapter Brackets and Slide Assemblies ......................5-8
Figure 5-6. Slide Assembly Outer Member .................................................5-9
Figure 5-7. Slide Assembly Detail Left Side From Rear ..........................5-10
Figure 5-8. Slide Assembly Inner Member Mounting ............................5-11

vi 910-0095-001 Revision J, November 2007
List of Figures
— Draft —
Figure 5-9. Detail of a Side Cable Management Arm ............................. 5-12
Figure 5-10. Side Cable Management Arm Installation ......................... 5-13
Figure 5-11. Rear Cable Management Arm Installation ......................... 5-14
Figure 5-12. T1000 AS Rear Detail ............................................................. 5-15
Figure 5-13. Frame Mounting Detail ......................................................... 5-15
Figure 6-1. Frame Ground Cable Routes in DC Environment ................ 6-5
Figure 6-2. Frame Ground Cable Attachment Locations in
DC Environment ....................................................................................... 6-6
Figure 6-3. Chassis Ground Cable Attachment Location in
DC Environment ....................................................................................... 6-7
Figure 6-4. Logic Ground Cable Routes ...................................................... 6-9
Figure 6-5. Frame and Logic Ground Cable Attachment Locations ..... 6-10
Figure 6-6. Ground Cable Attachment Locations for T1000 AS
in AC Environment ................................................................................ 6-12
Figure 7-1. T1000 AS Chassis Front View ................................................... 7-8
Figure 7-2. Rear Cable Management Arm ................................................ 7-12
Figure 7-3. T1000 AS Chassis Rear View .................................................. 7-12
Figure 7-4. Chassis Retention Hardware .................................................. 7-13
Figure 7-5. Right Slide Assembly Mounting and Retention Bracket .... 7-16
Figure 7-6. T1000 AS Chassis Rear View .................................................. 7-17
Figure 7-7. T1000 AS Front Fascia Fasteners ............................................ 7-19
Figure 7-8. T1000 AS Front Top Cover ...................................................... 7-21
Figure 7-9. Fan Assemblies and Connectors ............................................ 7-22
Figure 7-10. T1000 AS Front Top Cover .................................................... 7-26
Figure 7-11. Chassis Front View Top Cover Open .................................. 7-27
Figure 7-12. Front Cover With Drive Mounting Brackets ..................... 7-28
Figure 7-13. Hard Disk Drive Jumper Pins and Settings ........................ 7-30
Figure 7-14. T1000 AS Chassis Label Locations ....................................... 7-31
Figure 7-15. Hard Disk Drive Label on T1000 AS Chassis ..................... 7-31
Figure 7-16. Hard Disk Drives .................................................................... 7-32
Figure 7-17. T1000 AS Front Top Cover .................................................... 7-35
Figure 7-18. Removable Media Disk Drive Adapter Assembly ............ 7-36
Figure 7-19. PCI Card Part Label ............................................................... 7-38
Figure 7-20. PCI Slots Label ........................................................................ 7-38
Figure 7-21. Chassis Rear Cover Views .................................................... 7-40
Figure 7-22. PCI Cards and Slot Assignments ......................................... 7-41
Figure 7-23. Left Slide Member Mounting ............................................... 7-44
Figure B-1. Fan Assembly Part Label ..........................................................B-4

List of Figures
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— Draft —
Figure B-2. T1000 AS Chassis Front View .................................................. B-5
Figure B-3. T1000 AS Front Top Cover ....................................................... B-6
Figure B-4. Removable Media Disk Drive Assembly Part Label ............ B-7
Figure B-5. T1000 AS Chassis Front View .................................................. B-8
Figure B-6. T1000 AS Front Top Cover ....................................................... B-9
Figure B-7. T1000 AS Chassis Label Locations ........................................ B-10
Figure B-8. Base Unit/Hard Disk Label on T1000 AS Chassis .............. B-11
Figure B-9. T1000 AS Chassis Front View ................................................ B-12
Figure B-10. T1000 AS Chassis Label Locations ...................................... B-13
Figure B-11. PCI Slots Label on T1000 AS Chassis ................................. B-14
Figure B-12. T1000 AS Chassis Front View .............................................. B-15
Figure B-13. Frame Identification Label ................................................... B-17
Figure B-14. T1000 AS Chassis Label Locations ...................................... B-18
Figure B-15. T1000 AS Chassis Front View .............................................. B-19
Figure B-16. Base Unit/Hard Disk Label on T1000 AS Chassis ............ B-20
Figure B-17. Memory Label on T1000 AS Chassis .................................. B-21
Figure B-18. PCI Card Label on T1000 AS Chassis ................................. B-21
Figure C-1. MPS Network Connections, Netra .........................................C-3
Figure C-2. MPS Network Connections, T1000 AS, T1100 AS ................C-3

viii 910-0095-001 Revision J, November 2007
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List of Tables
Table 1-1. Manual Organization .................................................................. 1-2
Table 2-1. Space Requirements ..................................................................... 2-7
Table 3-1. Tekelec 1000 Chassis Dimensions ............................................ 3-10
Table 6-1. Post-Installation Checklist ........................................................ 6-13
Table 7-1. T1000 AS Field Replaceable Units (FRUs) ................................ 7-3
Table A-1. Basic Interfaces ...........................................................................A-3
Table A-2. Optional Interfaces (on PCI Cards) .........................................A-3
Table C-1. IP Address for the DSM Network ............................................ C-4
Table C-2. IP Address for the Sync Network ............................................ C-5
Table C-3. EAGLE 5 ISS IP Addresses ....................................................... C-5
Table C-4. Interface Functions Required for MPS .................................... C-6
Table C-5. Interface Functions Required for MPS .................................... C-9
Table C-6. Serial Port Assignments for MPS Servers A and B .............. C-10

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— Draft —
List of Procedures
Procedure 4-1. How to Unpack Frame and Conduct Inventory...............4-2
Procedure 4-2. Mark Floor Layout ................................................................4-4
Procedure 4-3. Create Cable and Anchor Holes for Raised Floors ..........4-5
Procedure 4-4. Anchor a HD Frame into a Slab Floor................................4-7
Procedure 4-5. Anchor the Frame to the Slab Beneath the Raised Floor4-11
Procedure 4-6. Anchor Frame to Raised Floor with Support Channel..4-14
Procedure 4-7. Anchor Frame with Support Channel/Spring Nut .......4-16
Procedure 4-8. Attach Overhead Rack Support ........................................4-18
Procedure 5-1. Unpack a T1000 AS Chassis.................................................5-2
Procedure 5-2. How to Unpack the Rectifier ...............................................5-4
Procedure 5-3. Installing a T1000 AS Chassis..............................................5-5
Procedure 6-1. Prepare the Ground Cables .................................................6-4
Procedure 6-2. Connect Ground Cable: Frame to Ground Window........6-4
Procedure 6-3. Connect T1000 AS Chassis Ground: T1000 AS
Chassis to Frame ........................................................................................6-7
Procedure 6-4. Connect Logic Ground from Logic Ground Terminal
Strip to Ground Window ..........................................................................6-8
Procedure 6-5. Connect Logic Ground: T1000 AS Logic Ground Port
to Logic Ground Terminal Strip ............................................................6-11
Procedure 6-6. Connect Chassis Ground: T1000 AS Chassis to
Ground on Rectifier .................................................................................6-11
Procedure 6-7. Verify AC ground ...............................................................6-12
Procedure 6-8. Power Up T1000 AS Unit in an AC Environment..........6-15
Procedure 7-1. Replace an Ethernet Switch, Router, Hub, or
Console Server............................................................................................7-4
Procedure 7-2. Replace a Rectifier Module..................................................7-6
Procedure 7-3. Replace a Rectifier.................................................................7-6
Procedure 7-4. Slide T1000 AS Chassis Out from Frame...........................7-8
Procedure 7-5. Slide T1000 AS Chassis Back into Frame...........................7-9
Procedure 7-6. Remove a T1000 AS Chassis from Frame ........................7-10
Procedure 7-7. Return a T1000 AS Chassis to the Frame.........................7-15
Procedure 7-8. Replace Air Filter ................................................................7-18
Procedure 7-9. Replace a Fan Assembly.....................................................7-20

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List of Procedures
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Procedure 7-10. Replace a Hard Disk Drive Assembly ........................... 7-24
Procedure 7-11. Replace a Removable Media Disk Drive Assembly .... 7-34
Procedure 7-12. Replace a PCI Card........................................................... 7-37
Procedure 7-13. Replace a T1000 AS Chassis FRU ................................... 7-43
Procedure B-1. Obtaining an RMA...............................................................B-2
Procedure B-2. How to Locate RMA Numbers for Fan Assembly ..........B-4
Procedure B-3. How to Locate RMA Numbers for Removable
Media Disk Drive Assembly....................................................................B-8
Procedure B-4. How to Locate RMA Numbers for Hard Disk
Drive Assembly........................................................................................B-11
Procedure B-5. How to Locate RMA Numbers for PCI Cards ...............B-14
Procedure B-6. How to Locate RMA Numbers for a T1000 AS ChassisB-17
Procedure B-7. Preparing Crate and Dolly for Return to Tekelec..........B-23
Procedure C-1. Configure Modem with Script ....................................... C-11

910-0095-001 Revision J November 2007 1-1
1
About This Manual
Introduction.......................................................................................................1-2
Where to Find Information in This Manual..................................................1-2
Where to Find Other Information ..................................................................1-3
Programs Needed to View Linked Documents .....................................1-4
Documents That Show How to Perform a Procedure ..........................1-4
Installation Documents .............................................................................1-5
Applications Documents...........................................................................1-6
Documentation Packaging and Updates.......................................................1-6
Documentation Admonishments...................................................................1-6
Customer Assistance........................................................................................1-7

1-2 910-0095-001 Revision J November 2007
Introduction
Introduction
This manual is a generic manual that describes common components of Tekelec
1000 Applications Server (AS) hardware systems and describes how to install
them and replace them. A T1000 AS hardware system consists of one or more
Tekelec 1000 platforms (with applications loaded) and any additional hardware
(such as hubs, switches, or power distribution equipment) needed to support the
applications.
NOTE: This manual includes links to documents that are specific to a given
product, depending on which product CD this manual is viewed. Although the
manual is the same on CDs for various products, the linked documents are
different on different product CDs. For more information about linked
documents, see “Where to Find Other Information” on page 1-3.
T1000 AS hardware systems are delivered with applications already loaded.
• Most applications run on T1000 AS hardware systems installed in a Direct
Current (DC) environment.
• Some applications may run on T1000 AS hardware systems installed in a
Alternating Current (AC) environment, in which the T1000 AS hardware
system contains a rectifier to convert AC power to DC used by the T1000
AS platform.
For more information about T1000 AS hardware systems in AC and DC
environments, see Chapter 3, “T1000 AS Hardware System Overview.”
Each time this manual is published, the revision level is changed. For example,
the first time this manual is published, it uses Revision A; the second time it is
published, it uses Revision B.
Where to Find Information in This Manual
Table 1-1 shows how this manual is organized.
Table 1-1. Manual Organization
Chapter Number and Title Description
Chapter 1, “About This Manual” Describes how to use the manual, where to
find other information, and how to contact
Technical Services.
Chapter 2, “Safety and Pre-Installation
Requirements” Lists general safety instructions that readers should be familiar with, and lists site
requirements that should be verified before
installing T1000 AS hardware systems.
Chapter 3, “T1000 AS Hardware System
Overview” Presents an overview of the various hardware components that can be included in T1000 AS
hardware systems.
Chapter 4, “How to Install a T1000 AS Frame” Describes how to install a heavy duty frame
which is delivered from manufacturing with
T1000 AS units mounted in a heavy-duty
frame for use in a DC environment.

Where to Find Other Information
910-0095-001 Revision J November 2007 1-3
Where to Find Other Information
This manual is delivered on a compact disk (CD) that also contains the following
documentation (these documents can also be accessed from the introductory page
of the documentation CD):
• The CD contains linked documents shown in the following sections. To
display one of these documents from within this document, click
anywhere in the highlighted area. For information about software needed
to open these links, see “Programs Needed to View Linked Documents”
on page 1-4.
• Optionally, the CD may also contain application documentation, which
describes the environment in which the T1000 AS hardware system runs
as well as provides information about the application.
NOTE: Documentation about T1000 AS hardware components (such as
breaker panels or Ethernet switches) that are supplied by other companies is
shipped with the T1000 AS hardware system. When unpacking a frame or
individual components, be sure to obtain this documentation and store it
where it can be accessed later.
Chapter 5, “How to Install Hardware in an
Existing Frame” Describes how to install an individual T1000 AS unit into a frame that has already been
installed. This chapter covers both:
• Adding a T1000 AS unit into a heavy
duty frame that already contains
from 1 to 4 T1000 AS units in a DC
environment
• Installing a single T1000 AS unit into
a customer’s frame in an AC
environment.
Chapter 6, “Post Installation Procedures” Presents a post-installation checklist and
instructions on how to verify voltage and to
power-up the system.
Chapter 7, “Field Replaceable Units” Describes the components of a T1000 AS
hardware system that can be replaced in the
field, and includes procedures for replacing
each type of field-replaceable unit (FRU).
Appendix A, “T1000 AS Hardware Feature
Information,” Describes in greater detail some of the hardware features of the T1000 AS chassis.
Appendix B, “Hardware Repair and Return,” Describes how to obtain a Return Material
Authorization, find part numbers on labels,
and ship returned equipment.
Table 1-1. Manual Organization (Continued)
Chapter Number and Title Description

1-4 910-0095-001 Revision J November 2007
Where to Find Other Information
Programs Needed to View Linked Documents
To view the linked documents, the workstation on which this manual is being
viewed needs to have the following programs:
• Most of the linked documents are in Portable Document Format (PDF),
which has a file type of .pdf. PDF is also the format of this manual. When
a PDF link is clicked, the linked document is opened in the same window
as this manual. To return to this manual, click the Back button on the PDF
display window.
• A document with a .doc file type can be viewed with Microsoft® Word.
The linked document may open in a minimized window.
• A document with an .mpg file type can be viewed with a variety of video
programs. Two commonly used programs are:
— Microsoft Windows® Media Player (this program is usually included
with Microsoft Internet Explorer)
— RealOne™ Player
Documents That Show How to Perform a Procedure
The following documents illustrate how to perform procedures. The first
document uses a Word format; the others are videos with sound that can be
opened with most video programs.
•822-0094-02.doc, WORK INSTRUCTIONS, UNPACKING, VERTICAL
SHIPPING CRATE, HEAVY DUTY, EAGLE
•access_in_frame.mpg, video that shows how to slide T1000 AS chassis out
from frame and open lid (also see Procedure , “How to Slide T1000 AS Chassis
Out from Frame,” on page 7-7)
•replace_filter.mpg, video that shows how to replace a filter (also see
Procedure , “How to Replace an Air Filter,” on page 7-18)
•replace_fans.mpg, video that shows how to replace a fan assembly (also see
Procedure , “How to Replace a Fan Assembly,” on page 7-19)
•replace_disk_drives.mpg, video that shows how to replace a hard disk drive
assembly (also see Procedure , “How to Replace Hard Disk Drive
Assemblies,” on page 7-23)
•replace_main_unit.mpg, video that shows how to replace a T1000 AS chassis
(also see Procedure , “How to Replace a T1000 AS Chassis FRU,” on page
7-43)

Where to Find Other Information
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Installation Documents
This section contains links to assembly drawings, interconnect diagrams, and
related installation documents.
NOTE: A given application or set of applications might support only a DC
environment or only an AC environment. For information about which
environment is supported, refer to the application documentation. If the
environment is not supported by the application, the link will open a
document that states that the drawing is not available.
Linked Documents For DC Environments
The following documents provide information about T1000 AS hardware systems
in DC environments:
•DC_AssemblyDrawing.pdf, a drawing of the maximum configuration
possible in a frame in a DC environment
•DC_InterconnectDiagram.pdf, a diagram that shows how the elements in
a frame should be connected
•DC_CableList.pdf, a list of the cables shown in the system interconnect
drawing. The list contains links to drawings of each cable used in the
DC_InterconnectDiagram.
•DC_BreakerSettings.pdf, information that shows mapping of breakers to
hardware components.
Linked Documents For AC Environments
The documents in this section provide information about T1000 AS hardware
systems in AC environments.
NOTE: Some applications and application sets do not support installation of
T1000 AS hardware systems in AC environments. When installation in an AC
environment is not supported, the links shown in this section will open
documents that state “This application set does not support installation in AC
environments.”
•AC_PowerSystem.pdf, a detailed drawing of the rectifier used to convert
AC to DC power
•AC_InterconnectDiagram.pdf, a diagram that shows how the elements in
a customer-provided frame should be connected in an AC environment
•AC_CableList.pdf, a list of the cables shown in the system interconnect
drawing. The list contains links to drawings of each cable used in the
AC_InterconnectDiagram.

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Documentation Packaging and Updates
Applications Documents
T1000 AS units support a variety of applications. For more information, refer to
application documentation.
NOTE: Application documentation may also contain information about
additional hardware.
Documentation Packaging and Updates
Customer documentation is upgraded whenever significant changes are made
that affect system operation or configuration are made.
The document part number is shown on the title page along with the current
revision of the document, the date of publication, and, if applicable, the software
release that the document covers. The bottom of each page contains the document
part number and the date of the publication.
Documentation Admonishments
Admonishments are icons and text that may appear in this and other Tekelec
manuals. Admonishments alert the reader to assure personal safety, to minimize
possible service interruptions, and to warn of the potential for equipment
damage.
The following admonishments, listed in descending order of priority, are used in
Tekelec manuals.
topple
TOPPLE: This icon and text indicate the possibility of equipment damage
and personal injury from toppling.
DANGER: This icon and text indicate the possibility of personnel injury.
WARNING: This icon and text indicate the possibility of equipment damage.
CAUTION: This icon and text indicate the possibility of service interruption.

Customer Assistance
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Customer Assistance
The Customer Care Center offers a point of contact through which customers can
receive support for problems that may be encountered during the use of Tekelec’s
products. The Customer Care Center is staffed with highly trained engineers to
provide solutions to your technical questions and issues seven days a week,
twenty-four hours a day. A variety of service programs are available through the
Customer Care Center to maximize the performance of Tekelec products that
meet and exceed customer’s needs.
To receive technical assistance, call the Customer Care Center at one of the
following locations:
• Tekelec, USA
Phone (US and Canada) [phone] (US and Canada only)
Phone (international) [phone]
Email: [email protected]
• Tekelec, Europe and UK
Phone [phone]
Email: [email protected]

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Customer Assistance