TELCARE TELCBGM01 User manual

Telcare Blood Glucose
Monitoring System
User Manual
This meter contains a rechargeable internal baery. In order to save
baery power, it will power down (go dark) aer 20 seconds. If this
happens while you are using the meter, there is nothing wrong. To
wake up the meter, either insert a test strip or turn the power buon
“o” and then “on”.
This device will not transmit data when it is not in use. The data
transmission me is no more than six minutes.

Home glucose monitoring is
universally recognized as essential
to the management of diabetes and
prevention of complications.
“
”

Thank you for choosing the Telcare Blood Glucose Meter (BGM) to
help you manage your diabetes.
The Telcare BGM is an advanced wireless monitoring system
that connects you, the paent, with your healthcare provider to
enhance your ability to manage your blood glucose levels. The
Telcare BGM has been designed to be accurate and easy to use.
This manual contains all of the informaon needed to use and
maintain your new blood glucose meter. Please read it carefully
before using your new Telcare BGM.
Telcare BGM provides an easy and precise way to measure blood
glucose using fresh capillary whole blood taken from your ngerp.
The added convenience of autocoding can help reduce the chance
of inaccurate readings caused by incorrect coding of the meter. The
test results are plasma-calibrated for easy comparison to lab results.
When your test is complete your results are securely transmied
to the Telserve Web Portal (www.MyTelcare.com), where they may
be accessed by you (the paent) and any other authorized person
(doctor, educator, family member, etc.), eliminang the need to
manually record your results.
Telcare BGM is a rechargeable baery operated meter intended
for use as an aid by persons with diabetes and by healthcare
professionals to monitor glucose concentraon in whole blood.
If you have quesons or simply need more informaon, please visit our website
at www.telcare.com. Thank you again for choosing the Telcare BGM.

Table of Contents
Your Telcare Blood Glucose Meter
The Telcare BGM Device 1
Telcare Test Strips 3
The Display Screen 4
Seng Up Your Telcare BGM 5
Control Soluon Modes
Performing the Control Test 8
Tesng Your Blood Sugars
Checklist 14
Preparing Your Lancing Device 16
Understanding Your Results 26
Viewing Your Meter’s Memory 27
Maintenance of Your Telcare BGM
Cleaning and Storage 28
Charging the Telcare BGM 29
Troubleshoong 30
Terms of Warranty 33
About Telcare / Contact 34

Your Telcare BGM
Unboxing the Telcare BGM for the rst me
Before we begin, take a moment to go over the contents of your
Telcare BGM kit. Your kit should include all of the following items:
- Telcare Blood Glucose Meter (baery included)
- AC Charger
- Lancing Device
- Lancets
- Instrucon Manual
Make sure you charge your glucose meter for at least 12 hours
before rst use. To charge your glucose meter, use the AC Charger
included in your kit.
You should use the Telcare BGM for:
- Tesng blood glucose
- Tesng only with fresh capillary whole blood samples
You should NOT use the Telcare BGM for:
- The diagnosis of diabetes
- Tesng blood glucose on newborns
- Tesng of arterial blood
1

The Telcare BGM Device
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Power Buon
UP / DOWN Keys
Enter Buon
Display Screen
2
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Insert Test Strip
(White side up)
Charging Port
(Do not aempt
to insert strip
here)
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Telcare Test Strips
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Blood Sample End
Contact End
(Put into device)
IMPORTANT NOTES ON TEST STRIPS:
• Check the expiraon date printed on the test strip bole
and its package. Do not use expired test strips.
• Use each test strip immediately aer removing it from the
bole.
• Do not use wet or damaged test strips.
• Keep away from direct sunlight and heat. Store the test
strip bole in a dry, cool place.
• Record the “date opened” on the bole label. Discard the
bole and any remaining test strips 3 months aer the
date of opening.
• Do not operate the meter outside the temperature range of
50˚F to 104˚F.
3

The Display Screen
The Display Screen
Wireless Signal Strength
Current Time
Baery Level
Last Test Reading
Time of Last Reading
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From the Display screen, you can see the following things:
- Wireless Signal Strength
- Current Time
- Baery Level
- Last Test Reading
- Time of Last Reading
In this Display screen, use the UP/DOWN buons (located on the
le of your meter) to access the meter’s opons:
- Test Mode
- L1 Control Soluon Mode (Low)
- L2 Control Soluon Mode (High)
- Sengs Menu

Seng Up Your Telcare BGM
Your Telcare BGM is precongured with your informaon already
stored, including your me zone. During each cellular connecon
(which occurs aer a glucose reading has been saved), the web
server will recognize and validate that the me displayed on your
Telcare BGM is accurate. The web server will automacally update
your Telcare BGM me, if appropriate. Also, if your physical locaon
changes the web server will recognize your me zone change and
update your meter’s clock.
If you would like to view your meter’s precongured sengs,
navigate to the Sengs screen.
Geng to the Sengs Screen
1. PWR your Telcare BGM Device On
2. Use the UP/DOWN Buons to reach the “Sengs” screen
5

Sengs Opons
Alarms
Create up to 3 alarms to help remind yourself when to test next.
Date and Time
This page allows you to view the Date and Time sengs of your
device.
Volume
This page allows you to select the volume of your meter. Use the
UP/DOWN keys to select the appropriate volume. There are six
possible volumes you may select from.
Mobile Network
This is an advanced feature. This page allows you to view the details
of the mobile network your device uses for communicaon to the
MyTelcare.com Web Portal.
Auto-Sync
Disabling Auto-sync will prevent the meter from communicang
with the MyTelcare.com Web Portal. Readings will sll be stored in
the Glucose Meter.
6

Retrieve Blood Glucose History
Your last 300 glucose and control test readings are stored within
the meter. Please see ‘Viewing Your Meter’s Memory’ for further
details.
Airplane Mode
Turning on Airplane Mode disables cellular network access. You will
not be able to transmit your readings while Airplane Mode is turned
on. Your meter’s clock will connue to work properly while in this
mode.
If a me zone change occurs, your meter will not automacally
update to the new me unl Airplane Mode has been disabled.
About
This is an advanced feature. You may view detailed informaon
regarding your device from this page. Push the Enter buon to exit
the About page.
To exit the Sengs Menu, scroll to “Back” and press the “Enter”
buon.
7

Control Soluon Modes
Control soluon tesng is to make sure your Telcare BGM and Test
Strips are working well. You should perform control soluon tesng
when:
• Using the meter for the rst me
• Using a new bole of Telcare No Code Test Strips
• You le the test strip bole cap open
• You dropped the meter
• You suspect, for any reason, that the meter and test strips
are not working
• The blood glucose test results do not reect how you feel
• Praccing the tesng procedure
Step by Step Guide to Control Tesng
qPower on the Telcare BGM
device with the PWR buon
wThe device will automacally
start in “Normal Test Mode”,
ready to check blood glucose.
You will see “Insert Test Strip”
on the display.
8

Use the UP / DOWN keys to access the
main menu. Switch modes from “Normal
Test Mode” to L1 Control Soluon Mode
or L2 Control Soluon Mode. You can
also access the “Sengs” menu.
To test Level 1 (L1) control soluon, use
the UP/DOWN buons to highlight L1
mode. Press the middle (ENTER) buon
to select L1 mode.
To test Level 2 (L2) control soluon, use
the UP/DOWN buons to highlight L2
mode. Press the middle (ENTER) buon
to select L2 mode.
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9

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You can select any Mode you
want by pushing the ENTER
buon.
Take out a Telcare test strip
from the test strip bole.
Close the bole immediately.
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Insert the test strip into
the meter. Make sure the
“Telcare” label on the strip is
facing you.
10

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Squeeze a drop of control soluon onto a clean,
dry surface. Use Level 1 soluon for L1 mode. Use
Level 2 soluon for L2 mode. Do not apply control
soluon to the test strip directly from the bole.
Immediately replace the bole cap on the control
soluon bole.
i
Gently touch the p of the test
strip to the drop of control
soluon. You should see the
top half of the test strip ll
with the liquid.
oThe screen will start to count
down. Aer 7 seconds, the
control test result will appear
on the meter’s display screen.
11

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Compare the reading on the screen to the “L1
Control Soluon” or “L2 Control Soluon” range
printed on the test strip bole or package. If the
reading falls outside the level printed on the test
strip bole that you used, please see Control
Soluon Trouble Shoong below.
IMPORTANT TIPS
1. Only use Telcare Glucose Control Soluon with the
Telcare Test Strips. Other brands of control soluon
may produce inaccurate results.
2. Always check the expiraon date. DO NOT use
expired control soluon.
3. DO NOT FREEZE. Store the control soluon at room
temperature.
12

Control Soluon Troubleshoong
If your control soluon tesng is out of range (too high or too
low), it may be caused by the following:
• Wrong brand of control soluon
• Control soluon not at room temperature
• Expired or contaminated control soluon
• Damaged test strip
• Meter malfuncon
• Wrong ambient temperature (should be between 50˚F~104˚F).
• Check the expiraon and open bole date on the control
soluon and on the test strips. Repeat tesng using a new
test strip. If the result is sll out of range, use a new bole of
control soluon and retest.
• If the problem persists, call Telcare at [phone]. Do not
perform any blood glucose tests unl you resolve this issue.
13

Tesng Your Blood Sugar
Before you begin, make sure to:
• Set up your Telcare BGM properly. Run a control
test before rst use. (See Step by Step Guide to Control
Tesng on page 8.)
• Wash your hands and tesng site thoroughly with warm
water and soap. Dry your hands well.
• Test in a place where the temperature range is between
50˚F~104˚F. (See Troubleshoong Your Telcare BGM on page
31 for more informaon.)
You will need:
- Your Telcare Blood Glucose Meter
- A new Telcare Blood Glucose Test Strip
- A lancing device with a clean, unused lancet
(or safety lancets)
- The clear cap for Alternate Site Tesng (AST) if
tesng on palm
14

Step by Step Blood Sugar Tesng
qPower on the Telcare BGM
device with the PWR buon.
The device will automacally
start in “Normal Test Mode”.
It will ready to check blood
and “Insert test strip” will be
displayed.
15
wTake out a Telcare No Code
Test Strip from the test strip
bole, and close the bole
immediately.
eInsert the test strip into your
Telcare BGM device.

Prepare Your Lancing Device
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A) Unscrew the cap of the lancing device
and push the lancet into the device
rmly unl it is fully seated.
B) Twist the protecve cover o the
lancet. Twist the adjustable cover
clockwise onto the lancing device.
IMPORTANT:
Use a new sterile lancet every me you test to avoid cross contaminaon.
If alcohol wipes are used to clean the area, make sure it is dry before the
blood sample is obtained.