Teletics Wintercom User manual

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 1
Warning !! –Hearing Protection Required !!
The wintercom produces sound levels high enough to possibly
create permanent hearing damage! This includes tones
generated at power up. Do not power up or operate these units
without wearing adequate hearing protection!
Teletics
Installation and
User Guide
Rev 2.1 –February 20, 2018

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 2
Contents
Technical Support.....................................................................................................................................................3
Statement of Conformity........................................................................................................................................3
Safety Notice .............................................................................................................................................................3
Introduction...............................................................................................................................................................3
Using the Teletics wintercom................................................................................................................................5
Recommended Enclosures, Accessories, Cabling and Antennas ..................................................................7
Connections...............................................................................................................................................................9
Installation ................................................................................................................................................................10
Powering up.............................................................................................................................................................14
Indicators and Controls ........................................................................................................................................15
Instructions for Use...............................................................................................................................................16
Dial Plan....................................................................................................................................................................16
Troubleshooting......................................................................................................................................................17
w*intercom 58 Specifications: .............................................................................................................................20
Warranty Statement:.............................................................................................................................................20

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 3
Warning !! –Hearing Protection Required !!
The wintercom produces sound levels high enough to possibly create
permanent hearing damage! This includes tones generated at power up.
Do not power up units without wearing ear protection!
Technical Support
For assistance with any Teletics product, please call us or visit our website.
Worldwide Technical Support [phone]
Website www.teletics.com/support
Statement of Conformity
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC and ICES-003 Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense. Modifications not expressly
approved by the manufacturer could void the user’s authority to operate the equipment under FCC
rules.
This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
FCC ID: CTO-WINT
Industry Canada: 10253A
Safety Notice

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 4
Introduction
The Teletics wintercom is a wireless Phone, Data, and Public Address system designed for use with
temporary or mobile camps, and other hostile environments. These situations require that basic on site
communications between buildings has to be set up quickly and reliably. The wintercom provides this
functionality without the need to run any wire or cable between buildings.
The wintercom system can be used on its own, or connected to other communications systems that
provide “backhaul” to the outside world, such as satellite communications, or cellular backhaul links.
Key wintercom features:
•Up to 20 phones can be supported on each radio channel.
•Fully Meshing Radio. All wintercoms act as repeaters to go around obstructions.
•5 non-overlapping radio channels available.
•There is no limit to the number of calls that can occur simultaneously on a wintercom system.
•Each wintercom has an integrated 40WRMS PA amplifier, with preamp output, allowing direct
connection to a PA speaker, or third party amplifier if additional paging power is required.
•Each wintercom is a complete communications center, which includes connections for one
phone, one computer, and one PA speaker/amp and a NO or NC horn relay.
•Each system may be programmed with a unique system serial number, in order to prevent
similar systems being operated close together from communicating with each other.
•Optional Teletics Feature Server RM units can provide “dial 9” capabilities for outside calling
through satellite, cellular, landline,or other backhaul communications systems to 4 wintercom
stations. SIP trunks from VoIP providers can also be used for outside lines.
•Call Display, Page all, Night Ring, and Simple Conference Room features are standard.
•Camp wide Public Address feature when used with a Teletics Feature Server or Feature Server
RM unit.
•+24VDC operation.
•5.8 GHz radios w/ 400 mW radio power output.
•Simple programming using Teletics TUtil wintercom programming software.
•Encrypted, spread spectrum radio technology provides security.
•Units can be added, removed, or moved from any system to another system with TUtil
wintercom programming software.

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 5
Using the Teletics wintercom
Overview
Once the Teletics wintercom system is installed, you can call any other wintercom phone, the
computers connected to the wintercom can communicate with each other, and you can send Public
Address pages across all units, or individual units.
A typical installation has as many wintercom units as there are shacks or temporary structures or
trailers that need to have service, and a unit in each trailer. In turn, each wintercom unit has an
outdoor antenna and RF cable attached to it, plus a PA speaker (or PA amplifier), a phone and a
computer.
The system allows:
•any phone to call any other phone
•shared internet access across all computers
•any phone to page any or all phones. (See Teletics Feature Server or Feature Server RM manual)
•any or all users to join a conference call at the site (See Teletics Feature Server Manual)

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 6
Telephone to Telephone
If you want to call another phone on the system, you simply pick up a phone on the system and dial the
two digit extension of the person you wish to call. wintercom extensions are two digits, numbered
from 11 to 30. If you are at extension 15, and you wish to call extension 20, you simply pick up your
phone and dial 20. You will hear a few seconds silence, then the familiar ringing tone when the phone
starts to ring at the other end. There are also optional 3 digit dial plans available from Teletics Support.
Meshing Radio Feature.
Any wintercom unit can act as a repeater. Since there is no “master” on the system, as long as the
wintercoms can “connect the dots” on a particular site, in a manner that allows a connection back to
wintercom 11, the site will have a working, reliable system. The key benefit of this is where there are
oil drilling rigs, or mechanical systems in the way of some radio paths, the remaining paths between
radios provide a stable connection. Routes are automatically updated, so if obstructions occur while the
system is operating, it simply routes around them, using other wintercoms in the mesh.
Outbound / Inbound Calling
If the system is equipped with a Feature Server RM unit, wintercom units from 11 through 14 can access
an outside line through adding a 9 digit at the beginning of the number being dialed. For instance, if you
wish to dial [phone], you would pick up your phone and dial 97135551212. Notice that you do
NOT dial 9 and then wait for a second dial tone. You need to enter the phone number completely,
including the leading 9 digit at one time.
Each of the 4 outside lines on the Feature Server RM is dedicated to one wintercom phone on the
system. When a wintercom phone 11,12,13, or 14 dials a number with a 9 prefix, its dedicated, Feature
Server RM phone line is used, and when the same Feature Server RM line rings on inbound calls, the call
will be directed only to that phone. There is a “one to one mapping” between the Feature Server RM
line ports and the wintercom unit it works with.
Connecting a PA amplifier or 8 ohm PA Speaker
Each wintercom has a 4 position barrier strip that allows you to connect to an amplifier via a 600 Ω
output, or directly to an 8 ohm PA speaker. You require one Teletics Feature Server in each system for
PA to work. The LINE OUT output is 600 ohm, 1 Vpp. The PA 8 Ω output is 40WRMS.
In order to send a PA message out across the entire system, you can pick up any handset in the system,
and dial *88 and after waiting for a few seconds for a connection, you can make your announcement.
You may page individual stations by dialing their respective station number, but with a star as the leading
digit. For example, picking up any phone in the system and dialing *15 would send a page to the PA
speaker attached to wintercom 15. *88 pages all wintercoms on the system EXCEPT the wintercom
making the call, to prevent feedback.

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 7
Data Connections
Each wintercom has an Ethernet port for use with a computer. All wintercom units in a system act as a
common hub, sharing the available bandwidth on the system.
The Ethernet connection provided by a wintercom system is completely transparent to anything else
being sent over the network. You should simply treat it as a “wireless wire”. The maximum data speed
for the wintercom system wireless network is 48 Mbps. This is similar to standard office Ethernet
speeds on 100BT Ethernet, and this connection is always faster than the internet connection backhaul
provided by satellite or cellular that is provided to the site. However, our reseller customers have
found that it is necessary to limit access or speed for the internet at any remote site, just to keep the
wintercom system reliable. If additional equipment, such as wifi access points, unauthorized computers,
etc., are added, you can make the wintercom network unstable. There are many issues that can occur
in this situation, and describing them all are beyond the scope of this manual. For additional information,
contact Teletics Technical Support.
Recommended Enclosures, Accessories, Cabling and Antennas
The number one support issue we encounter is with choices of antennas, cabling, and proper installation
to prevent water from getting inside RF connectors. Understanding the type of antenna required for
the installation is critical to a successful installation.
The wintercom is designed either for use indoors with a short length (~25 feet) of LMR400 cable to the
outside, or to be placed in an outdoor weatherproof enclosure with a permanently mounted, sealed
base style omni-directional antenna on the top of the enclosure with an antenna coupler between the
antenna and wintercom, and the connections for data, PA Speaker and either a Teletics supplied power
supply or third party power supplies inside. There are also some outdoor telephones that can house
the wintercom inside, such as the Guardian Telecom model WTT-30 or similar. There are numerous
outdoor enclosure companies, such as Stahlin, or if Divisional ratings are required for explosive
environments, A company called Adalet manufactures explosion proof enclosures and has models which
the wintercom will fit inside. Mounting the wintercom is as easy as removing the rubber feet from the
bottom of the unit. The threaded holes in the bottom accommodate 6-32 screws that penetrate inside
the enclosure by ½” or less. The bottom threaded holes contain the rubber feet, and have hard stops
after ½” penetration. Continuing to tighten or force a screw into the wintercom beyond this depth will
damage the wintercom enclosure and possibly the electronics inside.
Teletics manufactures an NEMA 4, as well as a Class 1 Div 2 rated enclosure for the wintercom. More
details on this are available from your Teletics Sales Representative.
If the radio is operated indoors with RF cable, Teletics recommends a good quality RF cable capable of
6GHz or better operation, with losses of less than 10dB per hundred feet. Many of our installations
have only 3 dB cable loss between the wintercom and antenna. For example, we have had great success

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 8
Warning !! –Possible Damage to Equipment / Equipment Failure !!
ALL antenna or cable connectors exposed to weather MUST MUST MUST
have proper Self Fusing Rubber Tape ONLY used to ensure water does
not enter the connectors!!! Failure to do this will cause the system to
fail!!!
Please do not substitute other types of tape or sealing methods on RF
connectors. Only Self Fusing Rubber tape designed for RF use will work.
with LMR-400 and LMR-400 ultraflex in colder climates, on drilling rig sites with less than 25 feet of
cable between the wintercom and the outdoor antenna, typically a 6 dBi omni.
Another common failure is custom RF cables with cheap connectors, badly installed connectors, or
cable assemblies that are not swept to ensure proper operation at the frequencies which the wintercom
operates. It is highly recommended that RF cables are purchased from a distributor with the capability
to test the cable at the frequency of operation used with any Teletics equipment. Additionally, if the
wintercom system is rented and moved, that antennas and cables be tested again as the equipment is
returned prior to being dispatched to the field a subsequent time. If your organization does not have
the capability of testing RF cables at 6 GHz, we strongly recommend an outdoor enclosure mounted
approach to installing your wintercoms, as cable failures are our most significant support issue.
A qualified RF designer can quickly determine cable and antenna types for a good quality link. When in
doubt, Teletics can assist you with antenna and cable selection. We have a number of antennas, mounts,
and cable assemblies available for immediate shipment. The benefit of using Teletics for these kind of
accessories is our experience with this type of equipment in non-permanent or hostile environments.
If you decide to substitute the power supply that was shipped with the wintercom with another power
supply of your choosing, please choose a power supply capable of delivering at least 3.5A continuous at
a regulated +24VDC output +/- 5% capable of operation over the anticipated operating temperatures.
One of the third party power supplies that Teletics has tested is the Meanwell AD-155B power supply,
which includes a simple charging circuit for charging a +24V Sealed Lead Acid battery. Optionally, Solar
power could also be used, assuming the use of +24VDC solar systems. The power supply included in
the Teletics C1D2 enclosure is chosen to specifically meet the requirements of the wintercom and
certification for intrinsically safe operation. Under no circumstances should a C1D2 power supply be
changed. Contact Teletics Support for a suitable replacement should one be needed.
When running cables from an indoor to outdoor environment, self fusing rubber tape should be applied
to RF connectors exposed to the elements, as well as proper “drip loops” need to be installed where
the any cable enters the trailer or building wall. Teletics can assist you if you have no previous
experience with self fusing rubber tape, or need to purchase some.

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 9
Connections
The wintercom connector panel looks like this:
Connectors are:
DATA is for connection to either a computer or a computer network. The DATA ports on all units in
a wintercom system act like a computer hub. There is no routing between them, and each unit has
equal priority.
PHONE is where the phone plugs in. Any standard phone capable of being used on a POTS line (like
your phone at home) may be used with the wintercom. You may also put up to 5 standard phones in
parallel with this phone connection, if desired, but keep in mind that these phones will work identically
to home phones in parallel on one shared phone line. There will be no privacy and anyone picking up
the additional handsets can hear the conversation, or join it.
RELAY connections are Cfor Common, NC for Normally Closed and NO for Normally Open. Most
devices that are used for informing that the phone is ringing will use the C and NO pins to form a circuit
that will close when the phone is ringing. If you want to turn off a device when the phone is ringing, you
need to connect the C and NC pins. Please note the maximum current and voltage ratings on the
wintercom for this relay.
+24VDC is for providing power to the unit. If you look closely, you will notice that the screw
terminals indicate which is positive and which is negative. The wintercom requires +24VDC and at least
a 3.5A power supply. If you are using a power supply other than the unit supplied by Teletics, it is
strongly recommended that you use a commercial grade switching power supply suitable for the power
situations that the unit might encounter. Accidentally reversing polarity will not damage the unit, but it
will not operate in this condition.

Teletics wintercom Installation and User Guide V2.0 (Mesh) February 20, 2018 Page 10
SPEAKER 600Ω + - is for connection to an external PA amplifier. This is a 1Vpp analog input that is
compatible with almost any PA or audio amplifier. This output may be left unterminated if not used.
SPEAKER 8Ω + - is for connection to an 8 ohm speaker or 8 ohm PA speaker. The integrated
amplifier in the wintercom is 40WRMS. You will typically find considerably higher volume is typically
produced by a PA speaker, rather than a speaker designed for music. For this reason, an 8 ohm PA
speaker is recommended. This output is open circuit protected and should be left unterminated or
open if it is not used.
The ANTENNA connection is not labeled, and is by itself at the opposite end of the wintercom. It is
for use with an antenna rated for 5.8GHz operation. Please contact your Teletics distributor for
additional antenna and RF cable assemblies made to your requirements. This connector is a standard N
Female.
Installation
A wintercom system with meshing radios is architected to allow any kind of radio path through the
system where each radio has some path back to wintercom 11, through the others in the same system,
acting as “repeaters”. In each system, there needs to be one master (Unit 11), and up to 19 stations
numbered 12 through 30. A system may contain as few as 2 wintercom units, or as many as 20.
The only thing different about wintercom 11 is that the TUtil software programs a small setting change
that indicates that it contains the “exit” from the mesh network to the rest of the world. A wintercom
system will work without a wintercom 11, but it’s performance will not be optimal.