Teltonika MVC100 User manual
TELTONIKA
EDGE camera (MVC100)
User’s Manual 1.10
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LEGAL NOICE
TELTONIKA Ltd. All rights reserved. Reproduction, transfer, distribution
or storage of part or all of the contents in this document in any form without the prior written
permission of TELTONIKA Ltd is prohibited.
Other product and company names mentioned herein may be trademarks or trade names of their
respective owners.
ATTENTION
Do not rip the device. Do not touch the device if the device block
is broken or its connecting wires are without isolation.
All wireless devices for data transferring may be susceptible to
interference, which could affect performance.
The device is not water-resistant. Keep it dry.
The device requires high 230V AC voltage.
Only qualified personnel may install or repair this product
IMPORTANT NOTES!
It is mandatory to read the notes and manual carefully before starting to use the device.
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Table of Contents
SAFETY INFORMATION ................................................................................................................................................4
1GETTING STARTED..............................................................................................................................................5
1.1 INTRODUCTION .........................................................................................................................................................5
1.2 PACKAGE CONTENTS...................................................................................................................................................5
1.3 INSTALLING THE HARDWARE.........................................................................................................................................5
1.3.1 Inserting SIM card .......................................................................................................................................5
1.3.2 Attaching antenna.......................................................................................................................................6
1.3.3 Back panel overview....................................................................................................................................6
1.3.4 2-pin terminal block ....................................................................................................................................7
1.3.5 5-pin terminal block ....................................................................................................................................7
1.3.6 Wall mounting.............................................................................................................................................7
1.4 CAMERA ACCESS SOFTWARE AND DRIVERS ......................................................................................................................8
1.4.1 Installing the software and drivers (Windows XP only)...............................................................................8
1.4.2 Uninstalling the Driver and Software ........................................................................................................10
1.4.3 Using Camera Connection (CCT) Tool ........................................................................................................10
1.5 ACCESSING THE CAMERA...........................................................................................................................................11
1.5.1 Accessing WEB interface ...........................................................................................................................11
1.5.2 WEB configuration page interface structure.............................................................................................11
1.6 SETTING CAMERA’S GSM CONNECTION .......................................................................................................................12
1.7 ACCESSING CAMERA FROM THE WEB..........................................................................................................................13
1.7.1 SIM card with public static IP address.......................................................................................................13
1.7.2 SIM card with public dynamic IP address ..................................................................................................13
2EDGE CAMERA CONFIGURATION .....................................................................................................................14
2.1 STATUS &REVIEW ...................................................................................................................................................14
2.1.1 Live view ....................................................................................................................................................14
2.1.2 Playback ....................................................................................................................................................15
2.2 VIDEO AND IMAGE SETTINGS ......................................................................................................................................16
2.2.1 Video parameters......................................................................................................................................16
2.3 EVENT CONFIGURATION ............................................................................................................................................17
2.3.1 Stream & Events ........................................................................................................................................17
2.3.2 On Call function .........................................................................................................................................19
2.4 SETTINGS ...............................................................................................................................................................20
2.4.1 E-mail & FTP ..............................................................................................................................................20
2.4.2 Network.....................................................................................................................................................21
2.5 ADMIN ..................................................................................................................................................................23
2.5.1 Logs ...........................................................................................................................................................23
2.5.2 Users management ...................................................................................................................................23
2.5.3 Maintenance .............................................................................................................................................25
2.6 RESTORING DEFAULT USERNAME AND PASSWORD OR RESETTING TO FACTORY DEFAULTS ........................................................26
3TYPICAL PIR AND DOOR SENSOR CONNECTION................................................................................................26
4TROUBLESHOOTING ......................................................................................................................................... 27
4.1 CAN NOT CONNECT TO THE CAMERA WEB CONFIGURATION PAGE .....................................................................................27
4.2 CAMERA DOES NOT CONNECT TO GSM NETWORK..........................................................................................................27
5TECHNICAL SPECIFICATION...............................................................................................................................28
6APPENDIX A INSTALLING MPEG4 CODEC FOR THE PC....................................................................................... 30
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SAFETY INFORMATION
In this document you will be introduced how to use camera safely. We suggest you to adhere to
following recommendations to avoid any damage to person or property.
You have to be familiar with the safety requirements before starting to use the device! Camera
is used for transmission of video and single images via GSM network using GPRS and EDGE
technologies. To avoid burning and voltage caused injuries, of the personnel working with device,
please follow these safety requirements.
Installation and technical support of the camera device can be
performed only by a qualified personnel or a person who has
enough knowledge about this device and safety requirements.
Camera device requires 12V 250 mA constant power supply
source that satisfies all safety requirements listed in LST EN
60950-1 standard.
The PC and power supply source, to which the device is
connected, should satisfy LST EN 60950-1 standard. The device
can be used on first (Personal Computer) or second (Notebook)
computer safety class.
The light or attachable sensors must satisfy all safety requirements
listed in LST EN 60950-1 standard.
Disconnect device from power supply before mounting to avoid
voltage effect!
Do not mount or serve device during a thunderbolt.
To avoid mechanical damages of the device it is recommended to transport the device packed
in damage-proof pack. While using the device, it should be placed so, that its indication LED would be
visible as they inform in which working mode the device is and if it has any working problems.
Protection against over currents, short circuits and earth faults should be provided as a part of
the building installation. Two pole protective device is required to protect from short-circuit and earth
false. The power of connected device should satisfy power of release device. To disconnect the device
plug off AC/DC power adapter from the wall outlet or power strip. The interstice between contacts
should be no less than 3mm.
Signal level of the device depends on the environment in which it is working. If the device
starts working insufficiently only qualified personnel may repair this product. We recommend to
forward it to repair centre or to manufacturers. No exchangeable parts inside of the device.
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1GETTING STARTED
1.1 Introduction
Teltonika MVC100 EDGE Camera is a compact mobile surveillance and monitoring system for
transmission of high resolution video and single images via GPRS/EDGE network. In places with no
land line Internet available MVC100 is ideal for remote surveillance and monitoring of temporary or
distant sites or mobile assets. The images can be acquired automatically with programmable period
and/or upon external triggers such as motion sensors or door contacts. The video and single images
can be viewed on a PC or a handheld device, and can also be transmitted to FTP-server and/or by e-
mail.
1.2 Package contents
MVC100 EDGE Camera
External GSM antenna
AC/DC Power adapter (Euro or UK)
USB cable
Angled wall mount bracket
CD with software, drivers and manual
Note: The manufacturer does not supply the SIM card, which is mandatory for setting up a
connection to the GSM network! The SIM card may be purchased from your GSM (mobile) service
provider!
Note: If any of the components is missing or damaged, please contact the retailer or reseller
from which this product was purchased.
1.3 Installing the hardware
Before installing the hardware, check to make sure that all items listed in the package contents are in.
1.3.1 Inserting SIM card
Open and remove the back panel of the camera. To do that, use the screw-driver to unscrew
four screws holding panel. After the back panel is removed gently insert the SIM card as showed in
figures below.
Before inserting SIM card do not forget to remove SIM card PIN code request. Otherwise you
will not be able to connect to GSM network.
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Insert the SIM card into the holder with the metal contacts facing to the SIM connector side.
-right as in figure above. After the SIM card is inserted
attach the panel to its previous position.
1.3.2 Attaching antenna
Screw the antenna in a clockwise direction.
Position the antenna upwards at its connecting joint. This will ensure optimal reception.
1.3.3 Back panel overview
Figure 1. EDGE camera back panel view.
1. Power supply adapter socket.
2. Battery on/off switcher
3. 5-pin terminal block
4. 2-pin terminal block for connecting external light
5. MicroSD card socket
6. Power LED
7. GPRS/EDGE conn. status LED
8. Ready LED
9. USB socket
10. GSM antenna connector
Table 1. EDGE camera back panel view.
LED
Colour
Solid
Off
Power
Green
Power ON
Power OFF
GPRS/EDGE conn. status
Green
Connected
No connection
Ready
Green
Ready to work
Booting
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1.3.4 2-pin terminal block
Internally 2-pin terminal block is connected to relay inside the camera (refer to Fig. 2.). The
connector may be used for connecting external light, which may be turned on event. Normally relay
contact stay open. On event for the predefined time of period contact maybe closed causing to turn on
2.3 Event configuration
current - 5A, maximum allowed voltage - 24V.
Relay
Camera
2-pin terminal
block
Figure 2. Internal camera relay connected to 2-pin terminal block.
1.3.5 5-pin terminal block
The 5-pin terminal block may be used for connecting external alarm sensor or for enabling
infrared light source. 4 Typical PIR and door
sensor connection5-pin terminal block description.
Table 2. 5-pin terminal block pin out description.
Signal
Type
Description
Vcc
Power, output
Power supply output. Output voltage depends on operated power
supply source:
battery 9V, 0.5 A
mains supply 11-12V, 0.5 A
IRLED
(Optional)
Output
3.3V power supply source for enabling infrared light source. Internal
output resistance 1k Ω
C1
Input
Sensor signal input, 0 - 3.3V, internal pull up 4.7k Ω
C2
Input
Sensor signal input, 0 - 3.3V, internal pull up 4.7k Ω
GND
Power, ground
Power and signal ground.
1.3.6 Wall mounting
The camera is packed with attachable wall mounting bracket. Wall mounting bracket through
the holes on the bracket pad may be attached to the wall.
Figure 3. Attaching wall mount bracket to the camera.
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1.4 Camera access software and drivers
1.4.1 Installing the software and drivers (Windows XP only)
To start using first EDGE Camera drivers and software must be installed:
Connect power supply to the camera, then connect camera to the USB port.
Insert the CD supplied with the camera into CD-ROM drive of your PC.
The CD will start up automatically opening installation window. If the window does not
appear, run setup.exe file located in the CD.
Follow the instructions to install drivers and software for the MVC100.
Step 2
Step 4
Step 3
Step 8
Step 6
Step 1
Step 7
Step 5
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Note: The installation software installs FTDI company USB drivers. If FTDI drivers to PC
have never been installed before Windows New Hardware Wizard window may appear. To finish the
installation choose Yes this time only, click Next, then choose Install the software automatically
(Recommended) and to all other windows simply click Next.
1.4.2 Connecting to the EDGE Camera with Camera Connection Tool (CCT)
1. Unplug camera power supply and USB.
2. Connect power supply to the camera, then connect camera to the USB.
3. Wait for power and ready LED lights up.
4. Start CCT (Camera Connection Tool). To start it go:
Start => Programs => Teltonika => MVC100 Camera => Camera Connection Tool
5. Press Connect button.
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6. Press the Show default camera page button to Start your Internet browser (e.g. IE or Mozilla)
with default IP address http://10.0.0.1 (Make sure that cookies are enabled on your browser).
Enter the login username and password. The default administrator login settings are:
Login: admin
Password: admin
Note: if a Hardware Installation warning appears informing that Teltonika Camera has not
passed Windows Logo testing to verify its compatibility with Windows XP, press Continue Anyway.
1.4.3 Notes for using Camera Connection (CCT)
If you are going disconnect the USB cable or power supply from the camera, click
in the CCT window,
when you will connect USB to the same camera.
If you are going to connect another EDGE camera to the PC close the CCT tool, unplug the
camera form the PC, connect the other camera to the PC and make connection using CCT again.
If any problem occurs with the connection close the CCT, unplug the camera from the PC USB
port, then connect the camera to the PC and make connection using CCT again. If the problem
persists, close CCT, open Start ->Control Panel ->System->Hardware->Device Manager, expand
-USB
cable from the camera. Then connect the camera to the PC and make connection using CCT again.
1.4.4 Uninstalling the Driver and Software
To uninstall the driver and software follow these instructions:
1. Disconnect the Camera from the PC USB port.
2. Select Start => Programs => Teltonika => MVC100 Camera, click on Uninstall and
then follow instructions.
Note: alternatively driver and software may be removed from Control Panel:
Start => Settings => Control Panel => Add or Remove Programs. From the list select
Teltonika MVC100 Camera and then click Remove.
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1.5 Accessing the Camera
1.5.1 Accessing WEB interface
To access camera WEB interface firstly connect to the camera using CCT tool. After successful
connection open the Web browser and type the camera IP address (http://10.0.0.1). Also make sure
that cookies are enabled on your browser. If the camera port was changed from default port 80 to
another value the IP address must be written in from http://10.0.0.1:1010 (Value 1010 is new port).
If the IP address and port are correct the login page asking for username and password appears:
The default administrator login settings are:
Login: admin
Password: admin
1.5.2 WEB configuration page interface structure
The welcome page of the Web management page after successful login to the camera (Fig. 4) is
displayed. From this menu all essential configuration pages are accessed.
Figure 4. Welcome page of the camera WEB interface
Status & Review
Live view real time camera view
Playback review stored video or snapshot pictures
Video and image settings
Video parameters adjust contrast and brightness
Event configuration
Stream & Events configure constant video and video on event
On call configure on call events and area listening feature
Settings
E-mail & FTP configure E-mail and FTP settings
Network configure mobile network and DDNS settings
Admin
Logs displays system logs
User’s management add/ remove new users, login details
Maintenance set the time or update the camera firmware
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1.6 Setting camera’s GSM connection
To set up the GSM connection SIM card is required. SIM card is not supplied with the camera.
It may be purchased from GSM service provider. To set up the connection the following information
from your GSM provider is required:
1. Phone number. Most often used for all GSM service providers is *99#.
2. PPP authentication. The authentication protocol, which is used by your Internet Service
Provider [None, CHAP or PAP].
3. APN. Access Point Name (APN).
4. User Name. If GSM operator does not require username, leave it blank.
5. Password. If GSM operator does not require password, leave it blank.
6. DNS server 1. If GSM operator does not require DNS server 1, leave it blank.
7. DNS server 2. If GSM operator does not require DNS server 2, leave it blank.
Note: from DNS servers section drop down menu choose option Custom, in order to set DNS
servers.
!!!Do not forget to remove SIM card PIN code request. Otherwise you will not be able to
connect to GSM network.
After all the connection data from your GSM provider is collected, connect to the camera WEB
interface. Then select Network tab (refer to Fig. 5).
Figure 5. Mobile network configuration.
Set up Network settings with data from internet service provider. The Web server (camera)
port is advised to leave 80. After setting all GSM connection information pres Save button. Camera
will reboot and startup with new settings.
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1.7 Accessing Camera from the WEB
There are two ways to connect the EDGE camera from internet:
1. Use SIM card with public static IP address
2. Use SIM card with public dynamic IP address witch will be linked to static hostname
using DDNS service.
Note: If the SIM card is with private IP address then reaching camera from the internet is not
possible as connection is routed through a NAT firewall in your prnetwork.
1.7.1 SIM card with public static IP address
Open your WEB browser and type SIM card IP address, when the camera GSM connection
Note: If the Web server (camera) port has been changed in the Network settings then IP
address should be written in the following form:
https://A.A.A.A:B,
where A.A.A.A is the camera IP address and B the Camera Web server port.
1.7.2 SIM card with public dynamic IP address
For the SIM card with dynamic public IP address the IP address is given for a limited period of
time, which is usually no more than a few hours, then the IP address is changed. As he IP address is
continuously changed it becomes a problem to connect to the camera. To solve this problem Dynamic
Domain Name Service (DDNS) may be used. DDNS is a domain name service allowing to link
dynamic IP addresses to static hostname.
To start using this feature firstly a hostname must be registered on the DDNS server. The
camera is preconfigured to connect to the www.dyndns.com server for updating camera IP address.
After creating account at www.dyndns.com you will get: Hostname Username and Password.
To configure DDNS connect to the camera WEB configuration page, go the Network tab (Fig. 6).
Figure 6. DDNS settings
Check the Enable check box. Enter username, password and hostname which where got from
the DDNS server provider. In the Update interval field enter the IP address update interval. After
setting DDNS settings press Save button. Camera will reboot and startup with new settings.
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2EDGE CAMERA CONFIGURATION
2.1 Status & Review
2.1.1 Live view
The live view section allows seeing video in real time within the camera WEB interface. Also it
contains important status information. The status information view is shown in Fig. 7.
Figure 7. Status information
GSM operator Displays the GSM operator Logo to which camera is connected.
Connection strength Displays received signal connection strength.
IP Camera IP number.
IMEI Camera IMEI number.
Mains Shows mains power supply status.
Battery status Shows battery energy status.
Live View settings allow setting the desired resolution, quality and format (refer to Fig. 8).
Figure 8. Live view settings
Resolution Select the desired resolution of live view [VGA/QVGA/QQVGA].
Quality Select display video quality. [Basic/Medium/Normal/High/Best].
Video format Displays allowable video format [JPEG].
Live view session time is set in the Live view time out. When the time expires camera
stops displaying live view. Live view can be started again by pressing Reset button.
Figure 9. Live view timeout settings
Time remaining Displays remaining time before camera stops displaying live view.
Timeout Define the time out in minutes and seconds.
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2.1.2 Playback
Many security applications require recording the video or snapshots that may be reviewed later.
The MVC100 allows not only sending media content over internet to distant FTP servers or to emails
but also to record it locally in the internal Cameras memory or to the SD card.
If there is no SD card installed only up to 10 snapshots that are generated on events are
recorded. The video streams are not recorded to the internal camera memory.
Recorded video or snapshots may be reviewed in the Playback section (Refer to Figure 10).
Figure 10. Choose .
The stored media is grouped according to the date (See Figure 10). For easer review year,
month, day or time maybe selected to regroup the media.
Media type denotes the type of the record:
Video: MPEG4 video clip
Images: series of JPG images
Image: single JPG image
The records may be reviewed bro
to download the video (Figure 11)
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Figure 11. MPEG4 playback window
If the MPEG4 video file doesn't play, MPEG4 codec must be installed from the supplied CD.
How to install the codec please refer to Appendix A Installing MPEG4 codec for the PC.
2.2 Video and image settings
2.2.1 Video parameters
Video parameters may be used to get clear video display. Fig. 12 shows video configurations
settings.
Figure 12. Video settings configuration.
Brightness Adjust the brightness value from range -127 to 127.
Contrast Adjust the contrast value from range 0 to 127.
Pressing Save button updates camera with new settings immediately. However these settings are
stored in temporary memory which is cleared after plugging off the power or rebooting causing camera
to restore default parameters values.
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2.3 Event configuration
2.3.1 Stream & Events
Camera may be configured to record a constant video stream or make a record triggered by
event. A common event type is an alarm on connected external sensor to camera that causes the
camera to upload images.
The configuration menu allows choosing the quality and the resolution. The lower quality and
resolution the smaller is the frame size.
Approximate frame size values for the VGA resolution are:
Best => 50 kBytes
High => 40 kBytes
Normal => 30 kBytes
Medium => 20 kBytes
Basic => 10 kBytes
QVGA frame size is about 4 times smaller than VGA. QQVGA frame size is about 16 times
smaller than VGA. Choosing the quality and resolution value is very important as EDGE transmission
rate is limited. The camera allows sending data up to 236 kbits/s. The actual transmitted data speed
network and GSM signal strength.
2.3.1.1 Constant stream
Constant stream allows configuring constant video sending to FTP or by E-mail. Before
enabling this feature do not forget to set parameters for FTP in E-mail in the E-mail & FTP tab in
camera web configuration page. In order to receive constant video by FTP and E-mail do not forget to
set reasonable values for frame speed, resolution and quality as data transmission is limited by the
EDGE connection speed.
Figure 13. Constant video stream settings.
Enable Check the box to enable constant stream.
Resolution Select the desired resolution of live view [VGA/QVGA/QQVGA].
Quality Select display video quality. [Basic/Medium/Normal/High/Best].
Frame rate Set frame rate for video stream.
Video format Displays allowable video format [JPEG].
Send to Select video stream sending destination.
Pressing Save button updates camera with new settings immediately. These settings are stored
in permanent memory.
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2.3.1.2 On event stream
Figure 14. Event video stream settings.
Enable Check the box to enable stream on event feature.
Events Select desired events which trigger the camera. Event trigger maybe be: Contact1,
Contact2 which are located on the back panel of the camera. Connect external sensors (e.g. door, PIR)
to these contacts.
Resolution Select the desired resolution of live view [VGA/QVGA/QQVGA].
Quality Select display video quality [Basic/Medium/Normal/High/Best].
Frame rate Set frame rate for video stream. Checking Single shot check box allows to record
single shot.
Video format Displays allowable video format [JPEG].
Send to Select video stream send destination. To send video to E-mail or FTP their settings
first must configured. If the Output option is selected camera will close relay contact on 2-pin terminal
block. This terminal maybe connected to the light source. Triggering the camera will cause relay to
work as light switch for lighting up the external light.
Pre-alarm The camera has ability to send stream which was before the event. It is made by
seconds to define how much data must be stored. This function is very useful when checking to see
what happened immediately before a trigger.
Send-alert select this option to enable sending alert message. Message will be sent if an event
on contacts Contact1 or Contact2 will be generated. The SMS messages will be sent to all the mobile
phones that are in the users lists. Users list if configured in Users management section.
Post-alarm Set the time in seconds how long after the event camera sends the stream.
Output duration Camera has integrated relay switch, which may be turned on event. Set the
time to define relay closed contact time.
Pressing Save button updates camera with new settings immediately. These settings are stored
in permanent memory. In order to test if camera transmits defined stream on event to E-mail, FTP or
Output the Generate button may be pressed. It is a useful feature allowing easily testing system work.
Note: camera can capture up to 40 frames. Please choose correct frame rate and Pre-alarm and
Post-alarm values in order to do not exceed the 40 frame limit.
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2.3.2 On Call function
2.3.2.1 On Call function
On Call settings allow configuring camera when phone call or SMS command is
received. These settings can be set only by Administrators user class. Phone call or SMS commands are
accepted only from the authorized users' phone number. Authorized users are configured in the Users
management section. Area listening feature may be accessed by all types of user classes: Administrator,
User and Guest.
Figure 15. On call event Settings.
Enable
Send email - Check the box to send snapshot or video clip to authorized user email to its
email. Email address is configured in the Users management section.
Turn voice on - Check the box to activate area listening feature. This feature allows to listen
surrounding are by making a phone call to the camera.
Turn voice on after threshold of beep (ring) count (1 beep = 5s). To request image or clip
from camera, make a call shorter then defined number of beeps. Make a call longer then defined
Resolution Select desired resolution of the image or video clip [VGA/QVGA/QQVGA].
Quality Select video quality. [Basic/Medium/Normal/High/Best].
Single shot Check the box if only single frame is needed.
Frame rate Set frame rate for the video stream.
Video format Select video format [MJPG, MPEG4].
Video duration video clip duration.
2.3.2.2 SMS commands
Camera allows reaching some of it features using SMS. The messages are accepted only by
Administrator and User class users. If the SMS senders phone is not in the users list it will be ignored
by the camera.
Command
Users class
Example
Action
apn, pn
Administrator
apn operator_apn pn *99#
Sets provider APN and phone number. After the camera
receives SMS it changes its settings, sends SMS
confirmation SMS to the senders and reboots.
img
Administrator,
user
img
In order to test camera remotely the SMS maybe sent to
generate event.
img email
Administrator,
user
img email
Camera sends snapshot taken when SMS is received to the
users email from which SMS is received.
alarm on
Administrator,
user
alarm on
On event streamand sends
confirmation SMS to the sender.
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Command
Users class
Example
Action
alarm off
Administrator,
user
alarm off
On event stream
confirmation SMS to the sender.
alarm?
Administrator,
user
alarm?
On event stream
disabled.
cb
Administrator
cb
The camera allows remote listening in on surrounding area
commands stops the call.
cu
Administrator
cu
The camera sends SMS message with information about
.
up?
Administrator,
user
up?
The camera sends SMS with information
users class.
ipaddr?
Administrator,
user
ipaddr?
The camera sends SMS message with its IP address to the
sender.
2.4 Settings
2.4.1 E-mail & FTP
This section describes how to configure FTP and E-mail settings. Settings can be found at the
E-mail and FTP tab in camera WEB configuration page.
Pressing Save button updates camera with new settings immediately. These settings are stored
in permanent memory.
Figure 16. E-Mail settings.
SMTP server the domain or the IP address of the email SMTP server.
User name Enter your user name of the email account.
Password Enter your password of the email account.
Sender’s email address Enter emails address which is assigned to the username and
password.
Receiver’s email address Enter email address of the recipient to which the video or single
images will be sent.
CC email Enter secondary recipients email address which will be added to the sent e-mail as
Carbon Copy (CC).
Subject Enter the desired subject of the email.
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