Teltonika MVC100 User manual

TELTONIKA
EDGE camera (MVC100)
User’s Manual 1.10

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LEGAL NOICE
 TELTONIKA Ltd. All rights reserved. Reproduction, transfer, distribution
or storage of part or all of the contents in this document in any form without the prior written
permission of TELTONIKA Ltd is prohibited.
Other product and company names mentioned herein may be trademarks or trade names of their
respective owners.
ATTENTION
Do not rip the device. Do not touch the device if the device block
is broken or its connecting wires are without isolation.
All wireless devices for data transferring may be susceptible to
interference, which could affect performance.
The device is not water-resistant. Keep it dry.
The device requires high 230V AC voltage.
Only qualified personnel may install or repair this product
IMPORTANT NOTES!
It is mandatory to read the notes and manual carefully before starting to use the device.

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Table of Contents
SAFETY INFORMATION ................................................................................................................................................4
1GETTING STARTED..............................................................................................................................................5
1.1 INTRODUCTION .........................................................................................................................................................5
1.2 PACKAGE CONTENTS...................................................................................................................................................5
1.3 INSTALLING THE HARDWARE.........................................................................................................................................5
1.3.1 Inserting SIM card .......................................................................................................................................5
1.3.2 Attaching antenna.......................................................................................................................................6
1.3.3 Back panel overview....................................................................................................................................6
1.3.4 2-pin terminal block ....................................................................................................................................7
1.3.5 5-pin terminal block ....................................................................................................................................7
1.3.6 Wall mounting.............................................................................................................................................7
1.4 CAMERA ACCESS SOFTWARE AND DRIVERS ......................................................................................................................8
1.4.1 Installing the software and drivers (Windows XP only)...............................................................................8
1.4.2 Uninstalling the Driver and Software ........................................................................................................10
1.4.3 Using Camera Connection (CCT) Tool ........................................................................................................10
1.5 ACCESSING THE CAMERA...........................................................................................................................................11
1.5.1 Accessing WEB interface ...........................................................................................................................11
1.5.2 WEB configuration page interface structure.............................................................................................11
1.6 SETTING CAMERA’S GSM CONNECTION .......................................................................................................................12
1.7 ACCESSING CAMERA FROM THE WEB..........................................................................................................................13
1.7.1 SIM card with public static IP address.......................................................................................................13
1.7.2 SIM card with public dynamic IP address ..................................................................................................13
2EDGE CAMERA CONFIGURATION .....................................................................................................................14
2.1 STATUS &REVIEW ...................................................................................................................................................14
2.1.1 Live view ....................................................................................................................................................14
2.1.2 Playback ....................................................................................................................................................15
2.2 VIDEO AND IMAGE SETTINGS ......................................................................................................................................16
2.2.1 Video parameters......................................................................................................................................16
2.3 EVENT CONFIGURATION ............................................................................................................................................17
2.3.1 Stream & Events ........................................................................................................................................17
2.3.2 On Call function .........................................................................................................................................19
2.4 SETTINGS ...............................................................................................................................................................20
2.4.1 E-mail & FTP ..............................................................................................................................................20
2.4.2 Network.....................................................................................................................................................21
2.5 ADMIN ..................................................................................................................................................................23
2.5.1 Logs ...........................................................................................................................................................23
2.5.2 Users management ...................................................................................................................................23
2.5.3 Maintenance .............................................................................................................................................25
2.6 RESTORING DEFAULT USERNAME AND PASSWORD OR RESETTING TO FACTORY DEFAULTS ........................................................26
3TYPICAL PIR AND DOOR SENSOR CONNECTION................................................................................................26
4TROUBLESHOOTING ......................................................................................................................................... 27
4.1 CAN NOT CONNECT TO THE CAMERA WEB CONFIGURATION PAGE .....................................................................................27
4.2 CAMERA DOES NOT CONNECT TO GSM NETWORK..........................................................................................................27
5TECHNICAL SPECIFICATION...............................................................................................................................28
6APPENDIX A INSTALLING MPEG4 CODEC FOR THE PC....................................................................................... 30

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SAFETY INFORMATION
In this document you will be introduced how to use camera safely. We suggest you to adhere to
following recommendations to avoid any damage to person or property.
You have to be familiar with the safety requirements before starting to use the device! Camera
is used for transmission of video and single images via GSM network using GPRS and EDGE
technologies. To avoid burning and voltage caused injuries, of the personnel working with device,
please follow these safety requirements.
Installation and technical support of the camera device can be
performed only by a qualified personnel or a person who has
enough knowledge about this device and safety requirements.
Camera device requires 12V 250 mA constant power supply
source that satisfies all safety requirements listed in LST EN
60950-1 standard.
The PC and power supply source, to which the device is
connected, should satisfy LST EN 60950-1 standard. The device
can be used on first (Personal Computer) or second (Notebook)
computer safety class.
The light or attachable sensors must satisfy all safety requirements
listed in LST EN 60950-1 standard.
Disconnect device from power supply before mounting to avoid
voltage effect!
Do not mount or serve device during a thunderbolt.
To avoid mechanical damages of the device it is recommended to transport the device packed
in damage-proof pack. While using the device, it should be placed so, that its indication LED would be
visible as they inform in which working mode the device is and if it has any working problems.
Protection against over currents, short circuits and earth faults should be provided as a part of
the building installation. Two pole protective device is required to protect from short-circuit and earth
false. The power of connected device should satisfy power of release device. To disconnect the device
plug off AC/DC power adapter from the wall outlet or power strip. The interstice between contacts
should be no less than 3mm.
Signal level of the device depends on the environment in which it is working. If the device
starts working insufficiently only qualified personnel may repair this product. We recommend to
forward it to repair centre or to manufacturers. No exchangeable parts inside of the device.

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1GETTING STARTED
1.1 Introduction
Teltonika MVC100 EDGE Camera is a compact mobile surveillance and monitoring system for
transmission of high resolution video and single images via GPRS/EDGE network. In places with no
land line Internet available MVC100 is ideal for remote surveillance and monitoring of temporary or
distant sites or mobile assets. The images can be acquired automatically with programmable period
and/or upon external triggers such as motion sensors or door contacts. The video and single images
can be viewed on a PC or a handheld device, and can also be transmitted to FTP-server and/or by e-
mail.
1.2 Package contents
MVC100 EDGE Camera
External GSM antenna
AC/DC Power adapter (Euro or UK)
USB cable
Angled wall mount bracket

CD with software, drivers and manual
Note: The manufacturer does not supply the SIM card, which is mandatory for setting up a
connection to the GSM network! The SIM card may be purchased from your GSM (mobile) service
provider!
Note: If any of the components is missing or damaged, please contact the retailer or reseller
from which this product was purchased.
1.3 Installing the hardware
Before installing the hardware, check to make sure that all items listed in the package contents are in.
1.3.1 Inserting SIM card
Open and remove the back panel of the camera. To do that, use the screw-driver to unscrew
four screws holding panel. After the back panel is removed gently insert the SIM card as showed in
figures below.
Before inserting SIM card do not forget to remove SIM card PIN code request. Otherwise you
will not be able to connect to GSM network.

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Insert the SIM card into the holder with the metal contacts facing to the SIM connector side.
-right as in figure above. After the SIM card is inserted
attach the panel to its previous position.
1.3.2 Attaching antenna
Screw the antenna in a clockwise direction.
Position the antenna upwards at its connecting joint. This will ensure optimal reception.
1.3.3 Back panel overview
Figure 1. EDGE camera back panel view.
1. Power supply adapter socket.
2. Battery on/off switcher
3. 5-pin terminal block
4. 2-pin terminal block for connecting external light
5. MicroSD card socket
6. Power LED
7. GPRS/EDGE conn. status LED
8. Ready LED
9. USB socket
10. GSM antenna connector
Table 1. EDGE camera back panel view.
LED
Colour
Solid
Off
Power
Green
Power ON
Power OFF
GPRS/EDGE conn. status
Green
Connected
No connection
Ready
Green
Ready to work
Booting

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1.3.4 2-pin terminal block
Internally 2-pin terminal block is connected to relay inside the camera (refer to Fig. 2.). The
connector may be used for connecting external light, which may be turned on event. Normally relay
contact stay open. On event for the predefined time of period contact maybe closed causing to turn on
  2.3 Event configuration
current - 5A, maximum allowed voltage - 24V.
Relay
Camera
2-pin terminal
block
Figure 2. Internal camera relay connected to 2-pin terminal block.
1.3.5 5-pin terminal block
The 5-pin terminal block may be used for connecting external alarm sensor or for enabling
infrared light source. 4 Typical PIR and door
sensor connection5-pin terminal block description.
Table 2. 5-pin terminal block pin out description.
Signal
Type
Description
Vcc
Power, output
Power supply output. Output voltage depends on operated power
supply source:
battery 9V, 0.5 A
mains supply 11-12V, 0.5 A
IRLED
(Optional)
Output
3.3V power supply source for enabling infrared light source. Internal
output resistance 1k Ω
C1
Input
Sensor signal input, 0 - 3.3V, internal pull up 4.7k Ω
C2
Input
Sensor signal input, 0 - 3.3V, internal pull up 4.7k Ω
GND
Power, ground
Power and signal ground.
1.3.6 Wall mounting
The camera is packed with attachable wall mounting bracket. Wall mounting bracket through
the holes on the bracket pad may be attached to the wall.
Figure 3. Attaching wall mount bracket to the camera.

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1.4 Camera access software and drivers
1.4.1 Installing the software and drivers (Windows XP only)
To start using first EDGE Camera drivers and software must be installed:
Connect power supply to the camera, then connect camera to the USB port.
Insert the CD supplied with the camera into CD-ROM drive of your PC.
The CD will start up automatically opening installation window. If the window does not
appear, run setup.exe file located in the CD.
Follow the instructions to install drivers and software for the MVC100.
Step 2
Step 4
Step 3
Step 8
Step 6
Step 1
Step 7
Step 5

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Note: The installation software installs FTDI company USB drivers. If FTDI drivers to PC
have never been installed before Windows New Hardware Wizard window may appear. To finish the
installation choose Yes this time only, click Next, then choose Install the software automatically
(Recommended) and to all other windows simply click Next.
1.4.2 Connecting to the EDGE Camera with Camera Connection Tool (CCT)
1. Unplug camera power supply and USB.
2. Connect power supply to the camera, then connect camera to the USB.
3. Wait for power and ready LED lights up.
4. Start CCT (Camera Connection Tool). To start it go:
Start => Programs => Teltonika => MVC100 Camera => Camera Connection Tool
5. Press Connect button.

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6. Press the Show default camera page button to Start your Internet browser (e.g. IE or Mozilla)
with default IP address http://10.0.0.1 (Make sure that cookies are enabled on your browser).
Enter the login username and password. The default administrator login settings are:
Login: admin
Password: admin
Note: if a Hardware Installation warning appears informing that Teltonika Camera has not
passed Windows Logo testing to verify its compatibility with Windows XP, press Continue Anyway.
1.4.3 Notes for using Camera Connection (CCT)
If you are going disconnect the USB cable or power supply from the camera, click
in the CCT window, 
when you will connect USB to the same camera.
If you are going to connect another EDGE camera to the PC close the CCT tool, unplug the
camera form the PC, connect the other camera to the PC and make connection using CCT again.
If any problem occurs with the connection close the CCT, unplug the camera from the PC USB
port, then connect the camera to the PC and make connection using CCT again. If the problem
persists, close CCT, open Start ->Control Panel ->System->Hardware->Device Manager, expand
-USB
cable from the camera. Then connect the camera to the PC and make connection using CCT again.
1.4.4 Uninstalling the Driver and Software
To uninstall the driver and software follow these instructions:
1. Disconnect the Camera from the PC USB port.
2. Select Start => Programs => Teltonika => MVC100 Camera, click on Uninstall and
then follow instructions.
Note: alternatively driver and software may be removed from Control Panel:
Start => Settings => Control Panel => Add or Remove Programs. From the list select
Teltonika MVC100 Camera and then click Remove.