Teltonika MVC200 User manual

TELTONIKA
3G Mobile Camera MVC200
User’s Manual v1.02

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LEGAL NOTICE
Copyright © 2010 TELTONIKA Ltd. All rights reserved. Reproduction, transfer, distribution
or storage of part or all of the contents in this document in any form without the prior written
permission of TELTONIKA Ltd is prohibited.
Other product and company names mentioned herein may be trademarks or trade names of their
respective owners.
ATTENTION
Do not disassemble the 3G Camera (equipment). Do not touch
the equipment if it is broken or its connecting wires are without
isolation.
All wireless devices for data transferring may be susceptible to
interference, which could affect performance.
The device is not water-resistant. Keep it dry.
The device requires high 230V AC voltage.
Only qualified personnel may install or repair this equipment.
IMPORTANT NOTES!
It is mandatory to read the notes and manual carefully before starting to use the device.

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ACRONYMS
AC/DC
Alternating Current/Direct Current
APN
Access Point Name
CD
Compact disc
DDNS
Dynamic Domain Name System
DNS
Domain Name System
GND
Ground
GSM
Global System for Mobile communications
L
Line
MD
Motion Detection
N
Neutral
PC
Personal computer
PE
Protective earth
PIN
Personal Identification Number
PPP
Point-to-Point Protocol
SIM
Subscriber Identity Module
TCP/IP
Transmission Control Protocol/Internet Protocol
WEB
World Wide Web

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Table of Contents
1SAFETY INFORMATION .................................................................................................................... 5
2GETTING STARTED............................................................................................................................8
2.1 Introduction.......................................................................................................................................................8
2.2 Package contents ...............................................................................................................................................8
2.3 Installing the hardware ......................................................................................................................................8
2.3.1 Inserting SIM card ............................................................................................................................................8
2.3.2 Attaching antenna............................................................................................................................................9
2.3.3 Back panel overview ........................................................................................................................................9
2.3.4 6-pin terminal block .........................................................................................................................................9
2.4 Camera access software and drivers ................................................................................................................10
2.4.1 Installing the Software and Drivers................................................................................................................10
2.4.2 System requirement ......................................................................................................................................10
2.4.3 DVS Client installation....................................................................................................................................11
2.4.4 Network Configuration ..................................................................................................................................12
2.4.5 OCX Plug-In Install..........................................................................................................................................12
2.4.6 Uninstalling the Drivers and Software ...........................................................................................................13
33G CAMERA CONFIGURATION (WEB) ...................................................................................... 15
3.1 Accessing the Camera ......................................................................................................................................15
3.1.1 Accessing camera locally (Ethernet) ..............................................................................................................15
3.1.2 Accessing camera remotely (3G) ...................................................................................................................15
3.1.3 SIM card with public dynamic IP address.......................................................................................................15
3.2 Accessing Web interface .................................................................................................................................. 16
3.3 Live Video ........................................................................................................................................................17
3.4 Setup ...............................................................................................................................................................18
3.4.1 System Status.................................................................................................................................................18
3.4.2 Device Time....................................................................................................................................................18
3.4.3 User Management .........................................................................................................................................19
3.4.4 Miscellaneous ................................................................................................................................................19
3.4.5 Upgrade .........................................................................................................................................................19
3.4.6 Reset Setting ..................................................................................................................................................19
3.5 Network setup .................................................................................................................................................19
3.5.1 IP and Port......................................................................................................................................................19
3.5.2 3G...................................................................................................................................................................20
3.5.3 DDNS ..............................................................................................................................................................21
3.5.4 PPPoE .............................................................................................................................................................21
3.5.5 Multicast ........................................................................................................................................................21
3.5.6 SMTP ..............................................................................................................................................................22
3.6 Video Setup .....................................................................................................................................................23
3.6.1 Video Setting..................................................................................................................................................23
3.6.2 OSD ................................................................................................................................................................23
3.6.3 Video Mask ....................................................................................................................................................24
3.7 Alarm Setting ...................................................................................................................................................25
3.7.1 Motion Detect................................................................................................................................................25
3.7.2 AlarmIn...........................................................................................................................................................25
3.7.3 AlarmOut........................................................................................................................................................26
3.8 Record.............................................................................................................................................................. 26
3.8.1 Schedule (local SD card).................................................................................................................................26
3.8.2 Network Storage ............................................................................................................................................27
3.9 Playback...........................................................................................................................................................28

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3.10 Picture View ................................................................................................................................................29
4CLIENT SOFTWARE INSTRUCTIONS GUIDE............................................................................ 30
4.1 DVS Client Software ........................................................................................................................................30
4.2 Main Interface .................................................................................................................................................30
4.3 Live View..........................................................................................................................................................32
4.4 Main interface functions ..................................................................................................................................32
4.4.1 Toolbar...........................................................................................................................................................32
4.4.2 Device List ......................................................................................................................................................34
4.4.3 Interface Structure.........................................................................................................................................35
4.4.4 Other Functions .............................................................................................................................................35
4.4.5 Camera Setup.................................................................................................................................................40
4.5 Recording and Playback ................................................................................................................................... 48
4.5.1 Recording Setup .............................................................................................................................................48
4.5.2 Playback .........................................................................................................................................................50
4.6 Other ...............................................................................................................................................................50
4.6.1 LAN and WAN configuration ..........................................................................................................................50
5TYPICAL PIR AND DOOR SENSOR CONNECTION................................................................... 51
TROUBLESHOOTING............................................................................................................................... 52
5.1 Camera does not connect to 3G network .........................................................................................................52
5.2 Cannot connect to the camera’s WEB configuration page ................................................................................ 52
6TECHNICAL SPECIFICATION ........................................................................................................ 53
1SAFETY INFORMATION
In this document you will be instructed how to use camera safely to avoid any damage to
person or property.
You have to be familiar with the safety requirements before starting to use the device! Camera
is used for transmission of video and sound via UMTS network using 3G technologies. To avoid
burning and voltage caused injuries, of the personnel working with device, please follow these safety
requirements.
Installation and technical support of the equipment can be
performed only by a qualified personnel or a person who has
enough knowledge about this device and safety requirements.
Equipment requires 12V 0.5A power supply source that
complies with all safety requirements listed in LST EN 60950-1
standard.
The PC and AC/DC power adapter, to which the equipment is
connected, shall comply with the requirements of the standard
LST EN 60950-1. The equipment can be used with first (Personal
Computer) or second (Notebook) computer safety class, which
must be properly grounded.
The light or attachable sensors shall comply with all safety
requirements listed in LST EN 60950-1 standard.

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Disconnect equipment from power supply before mounting to
avoid voltage effect!
Do not mount or serve device during a thunderbolt.
To avoid mechanical damage of the device it is recommended to transport the device packed in
damage-proof pack.

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Protection against over currents, short circuits and earth faults an additional two-pole
disconnect device shall be provided as a part of building installation. This protection device shall have
adequate breaking capacity to interrupt the maximum fault current, which can flow and shall have a
contact separation of at least 3 mm.
Turn off two-pole automatic disconnect device in order to simultaneously disconnect the
equipment and all with it associated equipment.

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2GETTING STARTED
2.1 Introduction
Teltonika MVC200 3G Camera - compact mobile surveillance and monitoring system for
transmission of high resolution video and single images via 3G mobile network even in places with no
Internet connection available. It is ideal for remote surveillance and monitoring of temporary or distant
sites or mobile assets. Teltonika camera saves installation time and costs as no wired cable installation is
required on the clients' premises. The video can be acquired automatically by schedule, on motion
detection and/or upon external triggers such as motion sensors or door contacts. The video and single
images can be viewed on a PC, and can also be transmitted by e-mail. The video and single images can
be recorded on a local SD card and later downloaded or reviewed via built-in Web server.
2.2 Package contents
MVC200 3G Camera
External GSM antenna
AC/DC Power adapter
Leaflet “Quick Start Guide”
CD with software and manual
Screw driver
LAN Ethernet cable
Note:
The manufacturer does not supply the SIM card, which is mandatory for setting up a
connection to the 3G network! The SIM card may be purchased from your 3G (mobile)
service provider!
If any of the components is missing or damaged, please contact the retailer or reseller
from which this product was purchased.
2.3 Installing the hardware
Before installing the hardware, check package contents to make sure that all items listed above
are available.
2.3.1 Inserting SIM card
Unscrew four screws of the front panel and pull out gently until SIM holder will be visible.
Figure 1. Inserting SIM card

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Note: Do not pull out front panel more, than it shown on the picture!
Take out mounting frame and insert SIM card with a contacts face down and “cut-off”
corner on the top.
Note: Front and back panels are connected with GSM antenna cable! Insure that SIM
card is not PIN protected before it installation.
Attach mounting frame and front panel to its previous position.
2.3.2 Attaching antenna
Screw the antenna in a clockwise direction.
Figure 2. 3G Camera Back Panel
Position the antenna upwards at its connecting joint. This will ensure optimal reception.
2.3.3 Back panel overview
1. Power supply adapter socket.
2. Reset Button.
3. LAN Ethernet Port (RJ45).
4. A in –Audio Input.
5. A out –Audio Output.
6. SD Card –SD Card slot.
7. ANT - GSM antenna connector.
8. ALM in –Alarm Input.
9. ALM out –Alarm Output.
Figure 3. 3G Camera Back Panel View.
2.3.4 6-pin terminal block
The 6-pin terminal block may be used for connecting external alarm sensor or for enabling
infrared light source. Most common used sensor examples are given in section “Typical PIR and door
sensor connection”.

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Pin
Contact
Type
Description
1
ALM out
Open Collector
Alarm Output.
Normally switched off.
+12V on event.
2
GND
Ground
Paired with 1 contact
3
ALM in
Input
Alarm Input.
Open/closed to GND. Please refer to
3.7.2. AlarmIn section
4
GND
Ground
Paired with 3 contact
5
RS485-
I/O
RS-485 transceiver
6
RS485+
I/O
RS-485 transceiver
Table 1. 6-pin terminal block pin out description
2.4 Camera access software and drivers
2.4.1 Installing the Software and Drivers
Insert the CD supplied with the camera into CD-ROM drive of your PC.
The CD will start up automatically opening installation window. If the window does not
appear, run setup.exe file located in the CD.
Follow the instructions to install drivers and software for the MVC200.
Figure 4. Installation Menu
2.4.2 System requirement
Operating System: Windows 2000/XP/Vista/7
Internet Browser: Internet Explorer 6 or higher
Processor: Intel Pentium III, 1GHz or Higher (Pentium IV, 2GHz or Higher recommended)
RAM: 256 MB or more
Color Monitor: At least DirectX 8.1 or higher and 32MB Display storage
HD: More than 40GB

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2.4.3 DVS Client installation
Run the client software DVS_Client_Setup, the window below will pop up. Select components
and destination folder, press Install to begin installation.
Figure 5. DVS Client installation.

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2.4.4 Network Configuration
Locate and run “IPCAM Network Setup” file from CD directory.
Select available camera in bottom field of a left column “Information about this computer”
Note: In case if your camera is not in the list, try to connect it directly to you PC with the same
subnet.
Configure IP settings and enter Administrator password in a right column. Save your settings
by pressing “Save Settings” button.
Note: Camera’s default IP address is http://192.168.0.233
Figure 6. IPCAM Network Setup
2.4.5 OCX Plug-In Install
OCX plug-in must be installed for proper camera usage. Click the link at the bottom of Login
page and follow onscreen instructions. Remember to close the browser before installation.
Figure 7. Link on WEB Login page

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Mark the checkbox and press Install. Wait for setup to finish.
Figure 8. NVS ActiveX Setup
2.4.6 Uninstalling the Drivers and Software
To uninstall the driver and software follow these instructions:
Disconnect the Camera from the PC.
Select Start => Programs => DVS Client, click on Uninstall DVS Client and then
follow the instructions.
Note: alternatively driver and software may be removed from Control Panel:
Start => Settings => Control Panel => Add or Remove Programs. Select DVS Client
(NVX) from the list and then click Remove.
Figure 9. DVS Client Uninstall

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Figure 10. NVS ActiveX Uninstall

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33G CAMERA CONFIGURATION (WEB)
3.1 Accessing the Camera
3.1.1 Accessing camera locally (Ethernet)
To access camera’s Web interface locally open your Web browser and type camera’s IP address
(default is http://192.168.0.233). If the Web server (camera) port has been changed from default value
then IP address should be written in the following form:
http://192.168.0.233:B, where B is camera’s Web server port.
3.1.2 Accessing camera remotely (3G)
To be able to access camera remotely 3G connection must be set up. Refer to Error! Reference
source not found. for configuration of 3G connection. There are two ways to connect to the 3G
camera remotely:
Use SIM card with public static IP address
Use SIM card with public dynamic IP address which will be linked to static hostname
using DDNS service.
Note: If the SIM card is with private IP address then reaching camera from remotely by 3G is
not possible . as connection is routed through a NAT firewall in your provider’s 3G network
3.1.2.1 SIM card with public static IP address
Open your Web browser and type SIM card’s IP. After successful connection camera’s Login
page will appear.
Note: If the Web server (camera) port has been changed from default value then IP address
should be written in the following form:
http://A.A.A.A:B, where A.A.A.A is the camera IP address and B the camera Web server port.
3.1.3 SIM card with public dynamic IP address
For the SIM card with dynamic public IP address the IP address is given for a limited period of
time, which is usually no more than a few hours, then the IP address is changed. As the IP address is
continuously changed it becomes a problem to connect to the camera. To solve this problem Dynamic
Domain Name Service (DDNS) may be used. DDNS is a domain name service allowing to link
dynamic IP addresses to static hostname.
To start using this feature firstly a hostname must be registered on the DDNS server. The camera
is preconfigured to connect to the www.dyndns.com server for updating camera IP address. After
creating account at www.dyndns.com you will get: Hostname Username and Password.
To link camera’s IP address to the static hostname, Dynamic DNS settings must be configured.
To configure DDNS connect to the camera Web configuration page, go to the DDNS tab (3.5.3).

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3.2 Accessing Web interface
Enter User and Password in proper fields and press Login button. The Live Video page should
appear.
Note: Default login settings are:
User –admin
Password –admin
Figure 11. Login page

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3.3 Live Video
The live video section allows you to watch video in real time within the camera WEB interface.
Main / Sub stream. Camera can produce 2 videostreams simultaneously, one with
better quality but requiring more bandwidth, and the other requiring less bandwidth.
Output Control. Test Alarm Out manually.
Sound. Press for start audio channel with camera.
Talkback. Press for talk.
Snapshot. Make a picture. The picture will be saved on local PC in “Picture Path”
folder.
Camera. Start recording the video stream. The record will be saved on local PC in
“Video Path” folder.
Turnover. Change display position.
Buffered / Un-Buffered Mode. In Buffered mode video stream is buffered at first and
then is displayed. Buffered mode causes a few seconds delay of video stream but the
stream is displayed smoothly.
Figure 12. Live Video

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3.4 Setup
3.4.1 System Status
Device’s Name. Set Device name.
S/N. Serial Number information.
Software Ver. Firmware version
Release Date.
Hardware Version.
Date/Time. System time/date.
Picture Path. Directory of snapshot pictures.
Video Path. Directory of video clips.
SD Card. Status of SD card.
Network Storage.
Status. Status of Network Storage.
Figure 13. Device Information
3.4.2 Device Time
Adjust device date, time. Click Same with PC to synchronize with PC.
Sync With NTP server. Enable time synchronization with NTP time server.
NTP server. Set NTP server for time synchronization.
Figure 14. Device Date and Time Settings

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3.4.3 User Management
User Management window allows you to setup up to 20 users with different permissions
(change configuration and/or delete video files).
You can Add User, Delete User and Change User’s Password.
Figure 15. Device Date and Time Settings
3.4.4 Miscellaneous
Snapshot Interval. When motion is detected and the object keeps on moving, or alarm-
in is triggered and held, the camera snaps pictures with an interval of this.
Picture Quality. Set Picture Quality.
Automatically reboot. Automatically reboot later.
Figure 16. Miscellaneous Settings
3.4.5 Upgrade
Browse to upgrade file. Press Upload.
Figure 17. Upgrade
3.4.6 Reset Setting
Restore factory default settings.
3.5 Network setup
3.5.1 IP and Port
IP. An Internet Protocol (IP) address is a numerical label that is assigned to devices
participating in a computer network, which uses the Internet Protocol for communication
between its nodes.
Net mask. It is a logically visible, distinctly addressed part of a single Internet Protocol
network.

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Default gateway. A gateway is a node (a router) on a TCP/IP Network that serves as an
access point to another network.
MAC. Media Access Control address is a unique identifier assigned to most network
adapters or network interface cards (NICs) by the manufacturer for identification. (We
don’t recommend to change it)
DNS server 1. If 3G operator does not require DNS server 1, leave it blank.
DNS server 2. If 3G operator does not require DNS server 2, leave it blank.
Set up Network settings with data from internet service provider. The WEB server
(camera) port is advised to leave 8001. After setting all 3G connection information press
OK button. The new settings will be valid after reboot.
Figure 18.IP and Port Settings
3.5.2 3G
To set up the 3G connection SIM card is required. SIM card is not supplied with the camera. It
may be purchased from 3G service provider. To set up the connection the following information from
your 3G network provider is required:
Phone. Default number used by most 3G service providers is *99#.
APN. Access Point Name (APN).
Account (User name). If GSM operator does not require username, leave it blank.
Password. If GSM operator does not require password, leave it blank.
!!! Do not forget to disable PIN code. Otherwise you will not be able to connect to 3G network.
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