Teltonika MVC100 User manual

TELTONIKA
EDGE camera (MVC100)
User’s Manual 1.11

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LEGAL NOTICE
 TELTONIKA Ltd. All rights reserved. Reproduction, transfer, distribution
or storage of part or all of the contents in this document in any form without the prior written
permission of TELTONIKA Ltd is prohibited.
Other product and company names mentioned herein may be trademarks or trade names of their
respective owners.
ATTENTION
Do not disassemble the EDGE Camera (equipment). Do not
touch the equipment if it is broken or its connecting wires are
without isolation.
All wireless devices for data transferring may be susceptible to
interference, which could affect performance.
The device is not water-resistant. Keep it dry.
The device requires high 230V AC voltage.
Only qualified personnel may install or repair this equipment.
IMPORTANT NOTES!
It is mandatory to read the notes and manual carefully before starting to use the device.

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ACRONYMS
AC/DC
Alternating Current/Direct Current
APN
Access Point Name
CCT
Camera connection tool
CD
Compact disc
CHAP
Challenge Handshake Authentication Protocol
DDNS
Dynamic Domain Name System
DNS
Domain Name System
EDGE
Enhanced Data rates for GSM Evolution
FTP
File Transfer Protocol
GND
Ground
GPIO
General Purpose Input Output
GPRS
General Packet Radio Service
GSM
Global System for Mobile communications
IMEI
International Mobile Equipment Identity
IRLED
Infrared LED
ISP
Internet Service Provider
JPEG
Joint Photographic Experts Group
L
Line
LED
Light Emitting Diode
MPEG
Motion Picture Experts Group
N
Neutral
NiMH
Nickel-metal hydride
OS
Operating System
PAP
Password Authentication Protocol
PC
Personal computer
PDP
Packet Data Protocol
PE
Protective earth
PIN
Personal Identification Number
PPP
Point-to-Point Protocol
QQVGA
Quarter-QVGA
QVGA
Quarter VGA
Rx
Receive
SIM
Subscriber Identity Module
SMS
Short Message Service
SW
Software
TCP/IP
Transmission Control Protocol/Internet Protocol
Tx
Transmit
UART
Universal Asynchronous Receiver/Transmitter
USB
Universal Serial Bus
VGA
Video Graphics Array
WEB
World Wide Web

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Table of Contents
SAFETY INFORMATION ................................................................................................................................................5
1GETTING STARTED..............................................................................................................................................7
1.1 INTRODUCTION .........................................................................................................................................................7
1.2 PACKAGE CONTENTS...................................................................................................................................................7
1.3 INSTALLING THE HARDWARE.........................................................................................................................................7
1.3.1 Inserting SIM card .......................................................................................................................................7
1.3.2 Attaching antenna.......................................................................................................................................8
1.3.3 Back panel overview....................................................................................................................................8
1.3.4 2-pin terminal block ....................................................................................................................................9
1.3.5 5-pin terminal block ....................................................................................................................................9
1.3.6 Wall mounting.............................................................................................................................................9
1.4 CAMERA ACCESS SOFTWARE AND DRIVERS ....................................................................................................................10
1.4.1 Installing the software and drivers (Windows XP only).............................................................................10
1.4.2 Connecting to the EDGE Camera with Camera Connection Tool (CCT) .....................................................11
1.4.3 Notes for using Camera Connection Tool (CCT).........................................................................................12
1.4.4 Uninstalling the Driver and Software ........................................................................................................12
1.5 ACCESSING THE CAMERA...........................................................................................................................................13
1.5.1 Accessing WEB interface ...........................................................................................................................13
1.5.2 WEB configuration page interface structure.............................................................................................13
1.6 SETTING CAMERA’S GSM CONNECTION .......................................................................................................................14
1.7 ACCESSING CAMERA FROM THE WEB..........................................................................................................................15
1.7.1 SIM card with public static IP address.......................................................................................................15
1.7.2 SIM card with public dynamic IP address ..................................................................................................15
2EDGE CAMERA CONFIGURATION .....................................................................................................................16
2.1 STATUS &REVIEW ...................................................................................................................................................16
2.1.1 Live view ....................................................................................................................................................16
2.1.2 Playback ....................................................................................................................................................17
2.2 VIDEO AND IMAGE SETTINGS ......................................................................................................................................18
2.2.1 Video parameters......................................................................................................................................18
2.3 EVENT CONFIGURATION ............................................................................................................................................19
2.3.1 Stream & Events ........................................................................................................................................19
2.3.2 On Call function .........................................................................................................................................21
2.4 SETTINGS ...............................................................................................................................................................22
2.4.1 E-mail & FTP ..............................................................................................................................................22
2.4.2 Network.....................................................................................................................................................23
2.5 ADMIN ..................................................................................................................................................................25
2.5.1 Logs ...........................................................................................................................................................25
2.5.2 Users management ...................................................................................................................................25
2.5.3 Maintenance .............................................................................................................................................27
2.6 RESTORING DEFAULT USER NAME AND PASSWORD OR RESETTING TO FACTORY DEFAULTS .......................................................28
3TYPICAL PIR AND DOOR SENSOR CONNECTION................................................................................................28
4TROUBLESHOOTING .........................................................................................................................................29
4.1 CAN NOT CONNECT TO THE CAMERA WEB CONFIGURATION PAGE .....................................................................................29
4.2 CAMERA DOES NOT CONNECT TO GSM NETWORK..........................................................................................................30
5TECHNICAL SPECIFICATION...............................................................................................................................31
6APPENDIX A INSTALLING MPEG4 CODEC FOR THE PC....................................................................................... 33

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SAFETY INFORMATION
In this document you will be instructed how to use camera safely to avoid any damage to
person or property.
You have to be familiar with the safety requirements before starting to use the device! Camera
is used for transmission of video and single images via GSM network using GPRS and EDGE
technologies. To avoid burning and voltage caused injuries, of the personnel working with device,
please follow these safety requirements.
Installation and technical support of the equipment can be
performed only by a qualified personnel or a person who has
enough knowledge about this device and safety requirements.
Equipment requires 12V 750 mA power supply source that
complies with all safety requirements listed in LST EN 60950-1
standard.
The PC and AC/DC power adapter, to which the equipment is
connected, shall comply with the requirements of the standard
LST EN 60950-1. The equipment can be used with first (Personal
Computer) or second (Notebook) computer safety class which
must be properly grounded.
The light or attachable sensors shall comply with all safety
requirements listed in LST EN 60950-1 standard.
Internal camera battery may be changed only by qualified
personnel or a person who has enough knowledge about this
device and safety requirements.
Replacement battery type must be NiMH 9V, 250mAh.
Disconnect equipment from power supply before mounting to
avoid voltage effect!
Do not mount or serve device during a thunderbolt.
To avoid mechanical damage of the device it is recommended to transport the device packed in
damage-proof pack. While using the device, it should be placed so, that its indication LED would be
visible as they inform in which working mode the device is and if it has any working problems.

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Protection against over currents, short circuits and earth faults an additional two-pole
disconnect device shall be provided as a part of building installation. This protection device shall have
adequate breaking capacity to interrupt the maximum fault current which can flow and shall have a
contact separation of at least 3 mm.
Turn off two-pole automatic disconnect device in order to simultaneously disconnect the
equipment and all with it associated equipment. If the equipment has turned on battery, turn it off with
the switch pushing it to the position OFF.

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1GETTING STARTED
1.1 Introduction
Teltonika MVC100 EDGE Camera is a compact mobile surveillance and monitoring system for
transmission of high resolution video and single images via GPRS/EDGE network. In places with no
land line Internet available MVC100 is ideal for remote surveillance and monitoring of temporary or
distant sites or mobile assets. The images can be acquired automatically with programmable period
and/or upon external triggers such as motion sensors or door contacts. The video and single images
can be viewed on a PC or a handheld device, and can also be transmitted to FTP-server and/or by e-
mail.
1.2 Package contents
MVC100 EDGE Camera
External GSM antenna
AC/DC Power adapter (Euro or UK plug)
USB cable
Angled wall mount bracket

CD with software, drivers and manual
Note: The manufacturer does not supply the SIM card, which is mandatory for setting up a
connection to the GSM network! The SIM card may be purchased from your GSM (mobile) service
provider!
Note: If any of the components is missing or damaged, please contact the retailer or reseller
from which this product was purchased.
1.3 Installing the hardware
Before installing the hardware, check package contents to make sure that all items listed above are
available.
1.3.1 Inserting SIM card
Open and remove the back panel of the camera. To do that, use the screw-driver to unscrew
four screws holding panel. After the back panel is removed gently insert the SIM card as showed in
figures below.
Before inserting SIM card do not forget to remove SIM card PIN code request. Otherwise you
will not be able to connect to GSM network.

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Insert the SIM card into the holder with the metal contacts facing the SIM connector side.
-right as in figure above. After the SIM card is inserted
attach the panel to its previous position.
1.3.2 Attaching antenna
Screw the antenna in a clockwise direction.
Position the antenna upwards at its connecting joint. This will ensure optimal reception.
1.3.3 Back panel overview
Figure 1. EDGE camera back panel view.
1. Power supply adapter socket.
2. Battery ON/OFF switch
3. 5-pin terminal block
4. 2-pin terminal block
5. MicroSD card socket
6. Power LED
7. GPRS/EDGE connection status LED
8. Ready LED
9. USB socket
10. GSM antenna connector
Turn on battery switch to enable backup battery. The switched on battery will work as a backup
power source even when the mains power fails. If camera is not used set the battery switch to OFF
position.
Table 1. EDGE camera back panel view.
LED
Colour
Solid
Off
Power
Green
Power ON
Power OFF
GPRS/EDGE conn. status
Green
Connected
No connection
Ready
Green
Ready to work
Booting

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1.3.4 2-pin terminal block
Internally 2-pin terminal block is connected to relay inside the camera (refer to Fig. 2.). The
connector may be used for connecting external light, which may be turned on, on event. Normally relay
contact stays open. On event for the predefined period of time contact may be closed causing to turn
on the light. For the detailed instructions on how to       2.3 Event
configuration- 5A, maximum allowed voltage - 24V.
Relay
Camera
2-pin terminal
block
Figure 2. Internal camera relay connected to 2-pin terminal block.
1.3.5 5-pin terminal block
The 5-pin terminal block may be used for connecting external alarm sensor or for enabling
infrared light source. Typical PIR and door
sensor connection5-pin terminal block description.
Table 2. 5-pin terminal block pin out description.
Contact
Type
Description
OUT 9V/12V
Power output
Power supply output. Output voltage depends on power supply source:
battery NiMH 9V, 250 mAh
mains supply 12V 750 mA
IR
Output
Digital output. ON - 3.3V, OFF - 0V Internal output resistance 1k 
Turns ON/OFF simultaneously with the relay output (2-pin terminal
block)
C1
Input
Sensor signal input, 0 - 3.3V, internal pull up 4.7k Ω
C2
Input
Sensor signal input, 0 - 3.3V, internal pull up 4.7k Ω
GND
Ground
Ground.
1.3.6 Wall mounting
The camera is packed with attachable wall mounting bracket. Wall mounting bracket may be
attached to the wall through the holes on the bracket pad.
Figure 3. Attaching wall mount bracket to the camera.

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1.4 Camera access software and drivers
1.4.1 Installing the software and drivers (Windows XP only)
Connect power supply to the camera, then connect camera to the USB port.
Insert the CD supplied with the camera into CD-ROM drive of your PC.
The CD will start up automatically opening installation window. If the window does not
appear, run setup.exe file located in the CD.
Follow the instructions to install drivers and software for the MVC100.
Step 1
Click Install
Step 2
Click Next
Step 3
Click I Agree
Step 4
Click Next
Step 5
Click Next
Step 6
Click Ok
Step 7
Click Continue Anyway
Step 8
Click Finish