TELUS Optik TV User manual

Optik TV
Quick Reference Guide
Check out our Optik TV video tutorials
through the help centre in the On Demand
menu or online at telus.com/tvhelp

Many of the topics covered in this guide are also available as video tutorials.
Our easy-to-follow how-to videos are designed to help you get the most out of your
Optik TV service. Packed with useful information, they show you how to do everything
from using the onscreen guide to programming your PVR.
Look for the icon in the table of contents on the next page. There are videos
available for all topics with the icon.
Access the Optik TV video tutorials two ways:
n Watch the tutorials on your TV
1 Press .
2Use to select Help centre and press .
3Use to select Optik TV and press .
4Use to select the tutorial topic that interests you.
n Online at telus.com/tvhelp
Learn more with our Optik TVTM video tutorials
Quick tip
When new Optik TV features are launched the video tutorials will tell you everything
you need to know to get the most out of your service.
Don't see the topic you're looking for?
Visit telus.com/tvhelp to view the full User Guide.

Table of contents
Say hello to Optik TV ....................................... 2
Your remote control ........................................ 4
Programming instructions for your TV and/or additional device ..................6
Your Optik TV digital box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting set up with Optik TV .................................. 8
Managing live TV feeds ...............................................8
Parental Controls ...................................................9
Blocking and unblocking programs .....................................10
Display settings....................................................11
Creating favourites list ...............................................12
Call Display on your TV ..............................................13
Apps .................................................. 14
Apps ...........................................................14
Using your Optik TV service ................................. 15
Using the menu ...................................................15
Using the onscreen guide ............................................17
Using search .....................................................18
Manage my channels ...............................................19
Pay Per View (PPV) .................................................20
On Demand ......................................................21
Using your Optik TV PVR ................................... 23
PVR Anywhere ....................................................23
Controlling live TV ..................................................23
PVR menu .......................................................24
Recording programs ................................................24
Key customer records and contact information ................... 25
Remote control codes...............................................25
How to contact TELUS ..............................................25
Service and maintenance ............................................25
Cleaning.........................................................25
Frequently Asked Questions ..........................................25
Troubleshooting your Optik TV system ......................... 26
Optik TV Agreements ...................................... 27
Optik T V Service Terms .............................................27
Limited warranty ...................................................31
Index .................................................. 32

2
Say hello to
Optik TV
And say goodbye to planning your shows and subscribing to tons of
channels just to get the ones you want. You can now enjoy features
only available with digital TV such as On Demand, Pay Per View and
High Definition (HD) programming and with the onscreen guide,
planning your TV viewing is a breeze. Plus get convenience and flexibility
with Optik TV apps. Access Facebook onscreen, record shows on the go,
and access TV shows and movies On Demand from a computer, tablet
or smartphone.
Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.

3
If you have an Optik TV Personal Video Recorder (PVR) you also
have the power to record, pause and replay live TV from any TV
in your home with a digital box and record up to 3 shows at once.
Please keep this guide handy. It’s filled with tips and easy-to-follow
instructions that will help you every step of the way.
For more information, visit telus.com/tvhelp or call 310-MYTV (6988)
or contact us at telus.com/contact