TELUS ADC-V523 User manual

Indoor Wi-Fi
Security Camera
Installation
Guide
ADC-V523
Before You Start
You’ll need:
Optional
Smartphone or Tablet 2.5 Mbps Upload Wi-Fi
Drill 6mm (1/4 inch) Drill Bit
What’s in the box?
Indoor Camera
ADC-V523
Mounting Plate Power Supply
Wall ScrewsWall Anchors
For additional instructions and tips,
visit telus.com/IndoorCamera or
scan the QR code.
Screwdriver Pencil
Select a Location
1
NOTE
For wall mounting installation steps see Step 8.
No Wi-Fi?
If you are unable to nd a location with adequate Wi-Fi
coverage, please contact TELUS for assistance.
The Indoor Camera requires a minimum of 2.5 Mbps
upload speed to operate. In a browser on your
smartphone visit telus.com/speedtest to determine
the Internet speed at your chosen location.
Check Your Wi-Fi Speed at Location
2

Forgot your SmartHome Security log in?
Learn how you can recover it.
Password
Email/Username
Log in
SmartHome Security
Turn on Camera
3
Download the TELUS SmartHome app,
then log in with your My TELUS credentials.
LED not ashing white?
Press and hold the WPS/RESET button on the bottom of the
device until the light starts ashing white.
6seconds
Get the TELUS SmartHome App
4
Flashing
Flashing
15 seconds
SmartHome1’s system
Add Camera to Your Account Connect to Camera’s
Temporary Wi-Fi Network
5 6
ADC-V523

Select Network
My Wi-Fi
Scan for Networks
Setup Manually
Home
COPY NETWORK SETTINGS
OTHER NETWORKS
Select Network
My Wi-Fi
Scan for Networks
Setup Manually
Home
COPY NETWORK SETTINGS
OTHER NETWORKS
Installing...
Living Room
Install Another Video Device
This process may take a few minutes
Installing...
Living Room
Install Another Video Device
This process may take a few minutes
Waiting for camera
to connect...
Optional: Wall Mount Installation
8
Attach Mounting Bracket
1
TIP
You can also attach the mounting bracket by drilling
holes and using the drywall anchors provided.
Drywall Anchors
6mm (1/4 inch) Drill Bit
Adjust Camera
2
Solid
Follow Steps in App
7
IMPORTANT
Without completing this step, the Indoor Camera
will not function properly.
SmartHome1’s system
Driveway
Living Room
Driveway
Living Room
Calibrate Camera
9
Remove Inserts
3Route Cable 4
Attach Camera
5

1 2 3 4 5
Customize Smart Video Alerts and
Recording Rules
10
SmartHome1’s system
Living RoomLiving Room
x2
x2
Wait 15 seconds
x5
Our customer support agents are available 24/7 at
1-855-255-8828.
For additional installation instructions, videos and
troubleshooting, please visit telus.com/IndoorCamera or
scan the QR code below.
Additional Support
Nice Work, You're All Done!

Troubleshooting
IMPORTANT
If the camera was previously installed on a TELUS account,
it will need to be deleted before it can be installed again.
15 seconds
Solid
Flashing
Flashing
Flashing
Flashing
Off
Solid
Flashing
Power off
Connected to TELUS SmartHome
Local network connection
No local or Internet connection
Power on, camera booting
Factory reset
WPS mode
Wi-Fi access point mode
LED Reference Guide
Flashing
Flashing
Flashing
If you have issues connecting the camera to a TELUS
account, unplug the power cable from the camera
and plug it back in.
•
• If issues persist, reset the camera to factory defaults
and try again.