Tenda M3 User manual

Access Controller M3
User Manual

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Copyright Statement
© 2018 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and
product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright
of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means without the prior written permission of
Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design,
operational function, and/or reliability, Tenda reserves the right to make changes to the products without
obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability
that may occur due to the use or application of the product described herein. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information and
recommendations in this document do not constitute the warranty of any kind, express or implied.

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Preface
Thank you for choosing Tenda! Please read this user guide before you start with M3.
Conventions
If not specifically indicated, “AC”, “this device” or “this product” mentioned in this User Guide stands for this AC.
In this User Guide, we assume that all settings on this device are kept in default factory settings.
Typographical conventions in this User Guide:
Item
Presentation
Example
Cascading Menus
>
Click Status > Device Status
Parameter and value
Bold
Set User Name to Tom.
UI control
Bold
On the Policy page, click the OK button.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
Message
“ ”
The “Success” message appears.
Symbols in this User Guide:
Item
Meaning
This format is used to highlight information of importance or special interest. Ignoring this
type of note may result in ineffective configurations, loss of data or damage to device.
This format is used to highlight a procedure that will save time or resources.
Acronyms and Abbreviations
Acronym or
Abbreviation
Full Spelling
AC
Access Controller
AP
Access Point
DHCP
Dynamic Host Configuration Protocol
DNS
Domain Name System
ISP
Internet Service Provider

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Acronym or
Abbreviation
Full Spelling
SSID
Service Set Identifier
VLAN
Virtual Local Area Network
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as
possible.
Hotline
Canada: 1-888-998-8966
Email
[email protected]
Hong Kong: 00852-81931998
Website
http://www.tendacn.com
Skype
tendasz

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Contents
1 Know Your Device .............................................................................................................................................. 1
1.1 Overview...................................................................................................................................................... 1
1.2 Apperance.................................................................................................................................................... 1
1.2.1 Front Panel........................................................................................................................................ 1
1.2.2 Rear Panel......................................................................................................................................... 2
1.2.3 Label.................................................................................................................................................. 2
1.3 Application Topology ................................................................................................................................... 3
2 Web Login.......................................................................................................................................................... 4
2.1 Web Login.................................................................................................................................................... 4
2.2 Web Logout.................................................................................................................................................. 6
2.3 Layout of Web UI ......................................................................................................................................... 6
2.4 Commonly Used Elements on UI ................................................................................................................. 7
3 Function Descriptions........................................................................................................................................ 8
3.1 Discover AP.................................................................................................................................................. 8
3.1.1 Discover AP....................................................................................................................................... 9
3.1.2 Discover SSID .................................................................................................................................. 10
3.1.3 Export the scanned SSID information............................................................................................. 11
3.1.4 Deleting offline APs......................................................................................................................... 11
3.2 Manage Policy............................................................................................................................................ 12
3.2.1 SSID Policy....................................................................................................................................... 12
3.2.2 Radio Policy..................................................................................................................................... 15

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3.2.3 VLAN policy..................................................................................................................................... 18
3.2.4 Maintain Policy ............................................................................................................................... 20
3.3 Manage AP................................................................................................................................................. 27
3.3.1 AP Group Modify ............................................................................................................................ 27
3.3.2 AP Modify ....................................................................................................................................... 32
3.4 User Status................................................................................................................................................. 39
3.5 System Tools .............................................................................................................................................. 40
3.5.1 System Status.................................................................................................................................. 40
3.5.2 Network Setting.............................................................................................................................. 42
3.5.3 DHCP List For AP ............................................................................................................................. 48
3.5.4 Maintain.......................................................................................................................................... 49
3.5.5 Date&Time...................................................................................................................................... 52
3.5.6 System Log...................................................................................................................................... 55
3.5.7 Network Diagnosis.......................................................................................................................... 55
Appendix.................................................................................................................................................................. 58
A.1 Troubleshooting......................................................................................................................................... 58
A.2 Default Factory Settings ............................................................................................................................ 59

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1 Know Your Device
1.1 Overview
Tenda M3 is a multifunctional access controller. It supports a maximum of 64 Tenda APs to be managed in a
centralized manner, providing managemable and high-stable wireless network solutions to
small-to-medium-sized enterprises, higher education institutions and hotels.
1.2 Apperance
1.2.1 Front Panel
The front panel contains the following parts: LEDs, LAN port and RESET button.
LED indicators
LED
Indicator
Color
Status
Description
POWER
Green
Solid
Proper connection to power supply.
Off
Improper connection to power supply or malfunction occurs.
SYS
Green
Solid
The system is starting.
Blinking
The system is functioning normally.
Link
Orange
Solid
A valid link has been established over the corresponding port.
Off
No link is established over the corresponding port or malfunction occurs.
Act
Green
Blinking
Data is transmitted over the corresponding port.
Off
No data is transmitted over the corresponding port.

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LAN port
Five 10/100/1000 Mbps auto-negotiation RJ45 ports. Each RJ45 port has its corresponding Link/Act LED.
RESET button
When the AC is functioning properly, press it with a needle for about 6 seconds and then release; about 45
seconds later, this device will be restored to factory settings.
1.2.2 Rear Panel
Power Interface
Used to connect to the included power adapter for power supply.
1.2.3 Label
1 Default login IP address used to log in to this AC’s web UI.
2 Default login user name and password for web access.
3 This AC’s power specification.
4 S/N: If there goes something wrong with your device and you need to send it to our technical staff for repair,
you will need this sequence number.
1
3
4
2

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1.3 Application Topology
See the following figure below.
For simple networks with few APs, you can connect the PoE switch directly to M3.
AP
Router
Core Switch
AC
PoE Swicth
AP
AP
Smartphone
Tablet
Laptop

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2 Web Login
2.1 Web Login
The first time you use this AC, you can access its web UI with the following default login information:
Login information
Default settings
User Name
admin
Password
admin
IP Address
192.168.10.1
Step 1 Connect your PC to a LAN port of the AC directly, or to the switch connected to the AC.
Step 2 Set your PC to an IP address within the following range: 192.168.10.X (2-254), which is 192.168.10.26
in this example, and with the subnet mask of 255.255.255.0.
AC
PC

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Step 3 Launch a web browser, input 192.168.10.1 in the address bar and press Enter.
Step 4 Type in the default user name and password (admin/admin) and then click Login.
Step 5 Then you can go to this device’s web UI to view corresponding configuration information or configure
relevant settings. For specific advanced settings, refer to Function Descriptions.

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----End
2.2 Web Logout
You can safely exit this AC’s web UI by directly closing your web browser or clicking Logout in the upper right
corner of the web UI.
2.3 Layout of Web UI
The Web page can be divided into three parts: navigation bar and the configuration section.
Sequence
Number
Name
Description
❶
Level-1 navigation
bar
The navigation bar presents web administration functions to you in the form of
navigation tree. This section allows you to select function menus here.
❷
Level-2 navigation
bar
❸
Configuration
Section
This section allows you to configure and view settings here.
❷
❶
❸

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If features or parameters on the web UI display grey, they are not configurable.
2.4 Commonly Used Elements on UI
Port Graphical Status Overview:
Commonly Used Elements
Description
Indicates no link is established over the corresponding port.
Indicates a link has been established over the corresponding port.
Commonly Used Buttons:
Commonly Used Elements
Description
Save
Used to save your current configurations.
Cancel
Used to save your current configurations which haven’t been saved.

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3 Function Descriptions
3.1 Discover AP
This section gives you an overview of the information of connected APs, including online and offline APs.
Button Description:
Button
Description
Used to scan the Aps in the network.
Used to scan the enabled SSID information of online APs.
Used to scan and saving results of Discover AP displayed on the page to your local computer as an
excel spreadsheet.
Used to delete the selected offline APs.

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3.1.1 Discover AP
Click Discover AP to enter the page below:
Parameter Description:
Parameter
Description
Model
The model number of the AP.
Remark
The comment of the AP. By default, it indicates the model number of the AP. When the AP is
online, click it to modify.
You are recommended to remark the AP using its location, so as to help you precisiely locate the
AP that works improperly using the log or alert record.
IP
IP address of the AP.When the AP connects to the controller for the first time, the DHCP server
on the controller will automatically assign an IP address to the AP.
MAC
MAC address of the AP.
Online User
The amount of online users connected to the WiFi network of the AP.
SSID
Wireless network name of the AP.
Channel
The wireless operating channel of the AP.
Version
The firmware version number of the AP.
Status
AP’s connection status:
Online: The AP has been connected to the AC successfully and the AC can manage the AP.
Offline: The AP has not been connected to the AC. The AC can’t manage the AP.
When the AP is offline, it still retains the previous configuration sent by the AC, and you can
normally connect to its WiFi network, unless it is reset.

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3.1.2 Discover SSID
To scan SSIDs on your network, click Discover SSID, the scanned information will be displayed on the page.
Parameter Description:
Parameter
Description
Model
The model number of the AP.
Remark
The comment information of the AP. By default, it indicates the model number of the AP. When
the AP is online, click it to modify.
SSID NO
The order of the SSID. The format is xx:xx--a, xx:xx indicates the last four characters of the MAC
address of the AP, and ais a digit number which represents the order of the SSID. For example,
EA:60--6means the sixth SSID of the AP with the MAC address ending with EA:60.
SSID
The paimary wireless network name of the AP.
MAC
MAC address of the AP.
Online/Limits
Online indicates the amount of clients currentlty connected to the primary SSID, while Limits
indicates the maximum amount allowed to connect to the primary SSID.
Channel
The wireless operating channel of the AP.
Status
AP’s connection status:
Online: The AP has been connected to the AC successfully and the AC can manage the AP.
Offline: The AP has not been connected to the AC. The AC can’t manage the AP.
When the AP is offline, it still retains the previous configuration sent by the AC, and you can
normally connect to its WiFi network, unless it is reset.

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3.1.3 Export the scanned SSID information
To export the scanned SSID information, click Export, the following window pops up, clikc OK, an Excel file is
downloaded to your local computer.
3.1.4 Deleting offline APs
Select the offline AP you wan to delete, click Delete.

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3.2 Manage Policy
This section helps you create SSID Policy, Radio Policy, VLAN Policy, and Maintain Policy.
3.2.1 SSID Policy
Here you can view the basic information of SSID policies. SSID parameters include SSID, Security key, VLAN ID,
and so on.
To create an SSID policy, click Manage Policy > SSID Policy to enter the page below.
Button Description:
Button
Description
Used to add a new SSID policy.
Used to delete the selected SSID policies in Not Used status.
It is the action button used to modify parameters excluding Policy name.

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Button
Description
You are not recommended to modify the Used policies.
Add SSID Policy
To create an SSID policy, click + Add .
Parameter Description:
Parameter
Description
Policy
Enter a unique policy name.
SSID
Enter the SSID to which the policy applies. The length of the SSID ranges from 1 to 32 bytes.
Security
The AC supports the following three types of Security Mode:
Disable: Unencrypted wireless network, all clients can connect to your WiFi. In order to ensure network
security, it is not recommended.

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Parameter
Description
WPA-PSK: The security mode of the wireless network is WPA-PSK.
WPA2-PSK: The security mode of the wireless network is WPA2-PSK.
WPA-Enterprise: The security mode of the wireless network is WPA-Enterprise.
WPA2-Enterprise: The security mode of the wireless network is WPA2-Enterprise.
Encryption
It is available only when Security is enabled.
The AC supports the following three types of encryption:
AES: AES is short for Advanced Encryption Standard. This encryption algorithm ensures a higher
wireless rate.
TKIP: TKIP is short for Temporal Key Integrity Protocol. Wireless rate can only reach 54 Mbps with this
algorithm.
TKIP&AES: Compatible with TKIP and AES. The wireless client can use either AES or TKIP algorithm to
connect to the WiFi.
Security Key
It is available only when security is enabled.
Wireless clients need to enter this security key to connect to a corresponding AP.
The range of length is 8-63 characters.
Key interval
It is available only when security is enabled.
Configure the key update interval for encrypting WPA data. Theoretically, the shorter the key interval is,
the more secure the WPA data will be. If set to 0, the key will not be updated.
Client Limit For
SSID
Used to specify the upper limit allowed to connect to the corresponding SSID. Value range: 1-64.
Client Isolation
Enable/Disable client isolation.
Enable: Wireless clients that connect to the SSID cannot communicate with each other.
Disable: Wireless clients that connect to the SSID can communicate with each other.
SSID Hidden
Enable/Disable SSID Hidden function.
Enable: With this function enabled, the SSID will not be broadcasted so that the SSIDs can not be found
in the clients' available network list. Users need to manually enter the SSID to their clients connect to
the wireless network.
Disable: The SSID will be broadcasted and will be discovered by adjacent devices.
VLAN ID
Set VLAN ID of the SSID and all packets from connected clients will be tagged with this VLAN ID.
VLAN ID is not effective unless VLAN Policy is delivered.
Status
Display whether the policy is used or not.
Action
Modify the parameters except policy name.
You are not recommended to modify the Used policies.