Tesla Feature 3 User manual

MODEL 3
2019.16.1.1
OWNER'S MANUAL

Contents
Overview.............................................................2
Interior Overview.........................................................................2
Exterior Overview....................................................................... 3
Touchscreen Overview..............................................................4
Opening and Closing..................................... 7
Keys.................................................................................................. 7
Doors..............................................................................................12
Windows....................................................................................... 14
Rear Trunk.................................................................................... 15
Front Trunk...................................................................................17
Interior Storage and Electronics........................................ 20
Seating and Safety Restraints..................24
Front and Rear Seats..............................................................24
Seat Belts.....................................................................................27
Seating Children Safely in Model 3....................................30
Airbags.......................................................................................... 41
Driving...............................................................45
Driver Profiles............................................................................ 45
Steering Wheel..........................................................................47
Mirrors...........................................................................................49
Starting and Powering O..................................................... 51
Gears............................................................................................. 53
Lights............................................................................................ 54
Car Status....................................................................................58
Wipers and Washers................................................................ 61
Brakes........................................................................................... 62
Traction Control........................................................................ 65
Park Assist...................................................................................66
Vehicle Hold............................................................................... 68
Track Mode................................................................................. 69
Getting Maximum Range...................................................... 70
Rear View Camera.....................................................................71
Dashcam...................................................................................... 72
Towing...........................................................................................73
Autopilot.......................................................... 79
About Autopilot........................................................................79
Trac-Aware Cruise Control................................................82
Autosteer.....................................................................................88
Autopark......................................................................................95
Summon.......................................................................................97
Lane Assist..................................................................................99
Collision Avoidance Assist...................................................102
Speed Assist............................................................................. 105
Using the Touchscreen..............................107
Controls...................................................................................... 107
Climate Controls.......................................................................115
Maps and Navigation.............................................................120
Media and Audio..................................................................... 125
Phone...........................................................................................128
Calendar.....................................................................................130
Using Voice Commands.........................................................131
Security Settings..................................................................... 132
HomeLink®Universal Transceiver...................................... 134
Connecting to Wi-Fi.............................................................. 136
Software Updates................................................................... 137
Charging......................................................... 138
Electric Vehicle Components............................................. 138
Battery Information............................................................... 140
Charging Instructions............................................................142
Maintenance.................................................. 147
Maintenance Schedule..........................................................147
Tire Care and Maintenance................................................. 149
Cleaning......................................................................................156
Wiper Blades and Washer Jets..........................................159
Fluid Reservoirs.......................................................................160
Jacking and Lifting.................................................................162
Parts and Accessories........................................................... 163
Specifications............................................... 164
Identification Labels.............................................................. 164
Vehicle Loading....................................................................... 165
Dimensions and Weights..................................................... 167
Subsystems............................................................................... 169
Wheels and Tires...................................................................... 171
Roadside Assistance.................................. 175
Contacting Tesla Roadside Assistance........................... 175
eCall..............................................................................................178
Instructions for Transporters..............................................179
Consumer Information...............................182
Easter Eggs............................................................................... 182
About this Owner Information...........................................183
Disclaimers................................................................................ 184
Reporting Safety Defects.................................................... 185
Declarations of Conformity.................................................186
Contents

Overview
InteriorOverview
Note: On RHD (Right Hand Drive) vehicles, the controls illustrated above are arranged similarly,
but are mirrored on the right side of the vehicle.
1. Door open button (Opening Doors from the Interior on page 12)
2. High beams (High Beam Headlights on page 55), turn signals (Turn Signals on page 56),
and wipers and washers (Wipers and Washers on page 61)
3. Horn (Horn on page 48)
4. Gear selector (Shifting Gears on page 53), Trac-Aware Cruise Control (Trac-Aware Cruise
Control on page 82), and Autosteer (Autosteer on page 88)
5. Touchscreen (Touchscreen Overview on page 4)
6. Driver dome light (Lights on page 54)
7. Cabin camera (Cabin Camera on page 23)
8. Hazard warning flashers (Hazard Warning Flashers on page 56) and eCall (eCall on page
178)
9. Passenger dome light (Lights on page 54)
10. Climate control vent (see Climate Controls on page 115)
11. Power window switches (Windows on page 14)
12. Manual door release (Opening Doors from the Interior on page 12)
13. Left scroll button (Scroll Buttons on page 47)
14. Brake pedal (Brakes on page 62)
15. Accelerator pedal (Regenerative Braking on page 63)
16. Right scroll button (Scroll Buttons on page 47)
17. Center console (Interior Storage and Electronics on page 20)
18. Glovebox (Glovebox on page 20)
Interior Overview
2 Model 3 Owner's Manual

ExteriorOverview
1. Exterior lights (Lights on page 54)
2. Autopilot camera (About Autopilot on page 79)
3. Front door handle (Using Exterior Door Handles on page 12)
4. Key card sensor (Keys on page 7), Autopilot camera (About Autopilot on page 79)
5. Rear door handle (Using Exterior Door Handles on page 12)
6. Charge port (Charging Instructions on page 142)
7. Autopilot cameras (About Autopilot on page 79)
8. Exterior mirrors (Mirrors on page 49)
9. Radar sensor (hidden from view) (About Autopilot on page 79)
10. Hood/front trunk (Front Trunk on page 17)
11. Tow eye cover (Instructions for Transporters on page 179)
12. Wheels and tires (Wheels and Tires on page 171)
13. Rear view camera (Rear View Camera on page 71)
14. Rear trunk (Rear Trunk on page 15)
Exterior Overview
Overview 3

Touchscreen Overview
The features and information you need to drive Model 3 are displayed on the touchscreen. When
driving, the touchscreen displays driving-related information such as driving speed, vehicle range,
warnings, etc. The touchscreen is used to control many features that, in traditional cars, are
controlled using physical buttons (for example, adjusting mirrors). You can also use the
touchscreen to customize Model 3 to suit your preferences.
Warning: Always pay attention to road and trac conditions when driving. To minimize driver
distraction and ensure the safety of vehicle occupants as well as other road users, avoid using
the touchscreen to adjust settings while the vehicle is in motion.
Note: The image below is provided for demonstration purposes only. Depending on vehicle
options, software version and market region, your touchscreen may appear slightly dierent.
1. This area on the top of the touchscreen displays the time and provides shortcut to lock/
unlock the vehicle, access vehicle information (the Tesla "T"), choose to set up a driver profile
(see Driver Profiles on page 45), control HomeLink devices (if equipped) (see HomeLink
Universal Transceiver on page 134), view network strength, and connect to Wi-Fi (see
Connecting to Wi-Fi on page 136) and Bluetooth devices (see Pairing a Bluetooth Phone on
page 128). If you see an exclamation mark, touch it to see warning messages that are in
eect. If you see a yellow clock icon, a software update is available (see Software Updates on
page 137).
Note: An airbag status symbol displays in the top corner of the touchscreen only when Model
3 is powered on, ready to drive, and the airbag is turned o (see Airbags on page 41).
2. Car Status. This area dynamically displays the current status of Model 3 as you drive, park,
open doors, turn lights on, etc. Monitor this area when driving as it displays important
information such as driving speed and warning messages (see Car Status on page 58). When
the car is in Park, you can open the trunks or charge port door.
3. Cards. This area automatically updates to display information such as incoming calls, seat belt
reminders, current state of the wipers, etc. It also provides easy access to the rear view
camera (see Rear View Camera on page 71), charging status (see Charging Instructions on
page 142), voice commands (see Using Voice Commands on page 131), wiper controls (see
Touchscreen Overview
4 Model 3 Owner's Manual

Wipers on page 61), and seat belt reminders (see Seat Belt Reminders on page 27). Swipe
to the right or left to access:
• Trips. You can display distance driven, energy usage and energy eciency starting at any
time, or since Model 3 was last charged. You can also display this information for up to
two trips. Touch ... in the top right corner of a trip to rename or reset a trip.
• Tire Pressures. Display tire pressures or view cautions or warnings related to pressures
that are not within acceptable limits (see Tire Care and Maintenance on page 149).
4. Controls. Touch to control features and customize Model 3 to suit your preferences (see
Controls on page 107).
5. Media Player. (see Media and Audio on page 125).
6. Touch the app launcher then choose from the following apps:
Calendar. See Calendar on page 130.
Energy. See Getting Maximum Range on page 70.
Web. Access the Internet using the web browser (if available and equipped
with premium connectivity).
Camera. Display the area behind Model 3. This area also displays
automatically whenever you shift into Reverse. See Rear View Camera on
page 71.
Call. See Phone on page 128.
Charging. See Charging Instructions on page 142.
Note: Swiping up on the app launcher displays the most recently used app (provided an app
is not currently being displayed).
Note: Depending on the market region and vehicle options, your vehicle may not be equipped
with some features.
Touchscreen Overview
Overview 5

7. Climate Controls (see Climate Controls on page 115).
8. Volume Control (see Volume Control on page 125).
9. The map displays on the touchscreen at all times (see Maps and Navigation on page 120).
Note: When you touch Controls, choose an app, or expand Media Player, the window displays
on top of the map. To close the Controls window, touch Controls again or touch the Xin the
top corner of the window. To close an app, touch the Xin the top corner of the window. To
close Media Player, drag it all the way down to the bottom of the touchscreen or touch the
icon again.
The Tesla "T"
Touch the Tesla "T" at the top center of the touchscreen to display:
• Vehicle name (see Naming Your Vehicle on page 113).
• Battery size.
• Odometer.
• Vehicle Identification Number (VIN).
• Version of software currently installed on your Model 3.
• Release notes associated with the currently-installed software version.
• This owner's manual.
• One-touch access to call Tesla Customer Support and Roadside Assistance.
• One-touch access to all discovered Easter Eggs (see Easter Eggs on page 182).
Touchscreen Overview
6 Model 3 Owner's Manual

OpeningandClosing
Keys
Three Types of Keys
Model 3 supports three types of keys:
•Authenticated phone - You can set up
your personal smartphone to
communicate with Model 3 using
Bluetooth. Supports automatic locking
and unlocking as well as several other
functions using the Tesla mobile app. An
authenticated phone is the preferred key
because you never need to remove it from
your pocket or purse.
•Key card - Tesla provides a key card that
communicates with Model 3 using short
range radio-frequency identification
(RFID) signals. The key card is used to
"authenticate" your phone to work with
Model 3 and to add or remove other key
cards, phones, or key fobs. In situations
where your authenticated phone has a
dead battery, or is lost or stolen, use your
key card to unlock, drive, and lock Model
3.
•Key fob - An accessory sold separately,
similar to a traditional key fob, that allows
you to press buttons to open the front and
rear trunks, and unlock, lock, and drive
Model 3.
A Model 3 supports a total of 19 keys, which
can include authenticated phones, key cards,
and up to four key fobs.
Caution: Remember to bring a key with
you when you drive. Although you can
drive Model 3 away from its key, you will
be unable to power it back on after it
powers o.
Authenticated Phone
Using your phone is the most convenient way
to access your Model 3. As you approach, your
phone's Bluetooth signal is detected and
doors unlock when you press a door handle.
Likewise, when you exit and walk away with
the phone, doors automatically lock (provided
the Walk-Away Door Lock feature is turned
on, as described in Walk-Away Door Lock on
page 13).
Before you can use a phone to access Model 3,
follow these steps to authenticate it:
1. Download the Tesla mobile app to your
phone.
2. Log into the Tesla mobile app using your
Tesla Account user name and password.
Note: You must remain logged in to your
Tesla Account to use your phone to access
Model 3.
3. Ensure that your phone's Bluetooth
setting is turned on.
Note: Model 3 communicates with your
phone using Bluetooth. To authenticate
your phone or use it as a key, the phone
must be powered on and Bluetooth must
be enabled. Keep in mind that your phone
must have enough battery power to run
Bluetooth and that many phones disable
Bluetooth when the battery is low.
4. Ensure that Allow Mobile Access
(Controls > Safety & Security > Allow
Mobile Access) is enabled.
5. In the Tesla mobile app, touch PHONE
KEY then touch START to search for your
Model 3.
When your Model 3 is detected, the
mobile app asks you to tap your key card.
6. Tap the key card against the Model 3 card
reader on the door pillar or center console
(see Key Card on page 8).
When Model 3 detects your key card, the
mobile app confirms that your phone has been
successfully authenticated. Touch DONE.
If the key card is not successfully scanned
within approximately 30 seconds, the mobile
app displays an error message. Touch PHONE
KEY on the app again to retry.
To view a list of keys that can currently access
Model 3, or to remove a phone, touch
Controls > Locks (see Managing Keys on page
10).
Note: Authenticating your phone allows you to
use it as a key to access Model 3. To use the
phone hands-free, access your phone's
contacts, play media from it, etc., you must
also pair and connect to it using the Bluetooth
settings (see Phone on page 128).
Note: Model 3 can connect to three phones
simultaneously. Therefore, if more than one
phone is detected and you want to use, or
authenticate, a dierent phone, move the
other connected phone(s) out of range or turn
o its Bluetooth setting.
Note: Unlike the mobile app, once a phone has
been authenticated, it no longer requires an
internet connection to communicate with
Model 3. Authenticated phones communicate
with Model 3 using Bluetooth.
Keys
Opening and Closing 7

Note: Although Bluetooth typically
communicates over distances of up to
approximately 9 meters, performance can vary
based on the phone you are using,
environmental interference, etc.
Note: If multiple vehicles are linked to the
Tesla Account, you must switch the mobile
app to the Model 3 that you want to access
before you can use the phone as a key.
Key Card
Tesla provides you with two Model 3 key
cards, designed to fit in your wallet. Model 3
reads a key card only when placed within very
close proximity (a few cm) to one of its card
readers. Card readers are located on the
driver's side door pillar and on the center
console.
To use a key card to unlock or lock Model 3,
position the card as illustrated and tap it
against the card reader located below the
Autopilot camera on the driver's side door
pillar. When Model 3 detects the key card, the
exterior lights flash, the mirrors unfold or fold
(if equipped with the premium package and
Fold Mirrors is on), and the doors unlock or
lock.
Note: You may need to physically touch the
driver's side door pillar with the key card, and
you may need to hold it against the
transmitter for one or two seconds.
Once inside, power up Model 3 by pressing the
brake pedal within thirty seconds of scanning
the key card (see Starting and Powering O
on page 51). If you wait longer than thirty
seconds, you must re-authenticate by placing
the key card near the card reader located
behind the cup holders on the center console.
When your key card is detected, your 30
second authentication period restarts.
Note: You must position the key card within an
inch or two of a card reader to allow Model 3
to read it. You may need to physically touch
the center console or driver's side door pillar
with the key card, and you may need to hold it
against the transmitter for one or two
seconds.
Note: Walk-Away Door Lock operates only
when using an authenticated phone. When
you walk away from Model 3 carrying your key
card, Model 3 does not automatically unlock/
lock, even if this feature is turned on (see
Walk-Away Door Lock on page 13).
Caution: Always carry your key card with
you in your purse or wallet to use as a
backup in case your authenticated phone
has a dead battery, or is lost or stolen.
Key fob
If you have purchased the key fob accessory
(available for purchase from Tesla stores or
online at https://shop.tesla.com), you can
quickly familiarize yourself with this key by
thinking of it as a miniature version of Model 3,
with the Tesla badge representing the front.
The key has three buttons that feel like softer
areas on the surface.
Keys
8 Model 3 Owner's Manual

1. Front trunk - Double-click to open the
front trunk.
2. Lock/Unlock All - Single-click to lock
doors and trunks (all doors and trunks
must be closed). Double-click to unlock
doors and trunks.
3. Trunk - Double-click to open the rear
trunk. Hold down for one to two seconds
to open the charge port door.
Once inside, power up Model 3 by pressing the
brake pedal within two minutes of pressing
the unlock button on the key fob (see Starting
and Powering O on page 51). If you wait
longer than two minutes, you must press the
unlock button again, or place the key fob near
the card reader located behind the cup
holders on the center console. When your key
fob is detected, the two minute authentication
period restarts.
When approaching or leaving Model 3
carrying the key fob, you do not need to point
the key fob at Model 3 as you press a button,
but you must be within operating range.
Radio equipment on a similar frequency can
aect the key. If this happens, move the key at
least 30 cm away from other electronic
devices (phone, laptop, etc).
If the key fob does not work (for example, its
battery is dead), you can touch it's flat side
against the card reader on the driver's side
door pillar (like the key card). Instructions for
changing the battery are provided below.
Note: Walk-Away Door Lock operates only
when using an authenticated phone. When
you walk away from Model 3 carrying your key
fob, Model 3 does not automatically unlock/
lock, even if this feature is turned on (see
Walk-Away Door Lock on page 13).
Note: You can use the same key fob with
multiple Model 3 vehicles provided you
authenticate it (see Managing Keys on page
10). However, key fob works with only one
Model 3 at a time. Therefore, to use a key fob
for a dierent Model 3, touch its flat side
against the card reader on the driver's side
door pillar.
Note: A Model 3 supports up to four dierent
key fobs.
Caution: Protect the key from impact,
high temperatures, and damage from
liquids. Avoid contact with solvents,
waxes and abrasive cleaners.
Replacing the Key Fob Battery
Under normal use, the accessory key fob
(available at https://shop.tesla.com) has a
battery that lasts for approximately five years.
When the battery is low, a message displays
on the touchscreen.
To replace the key fob battery:
1. With the key fob placed button side down
on a soft surface, release the bottom
cover.
Keys
Opening and Closing 9

2. Remove the battery by lifting it away from
the retaining clips.
3. While avoiding touching the battery's flat
surfaces, insert the new battery (type
CR2032) with the ‘+’ side facing up.
Note: CR2032 batteries can be purchased
through online retailers, local
supermarkets, and drug stores.
4. Holding the bottom cover at an angle,
align the tabs on the cover with the
corresponding slots on the key fob, then
press the cover firmly onto the key fob
until it snaps into place.
5. Test that the key fob works by unlocking
and locking your vehicle.
Attaching a Lanyard
To attach a lanyard, release the bottom cover
as described above. Place the lanyard over the
pin located between the slots on the widest
side of the key fob. Re-align the cover and
snap into place.
Managing Keys
To display a list of all keys (phones, key cards,
and key fobs) that can access your Model 3,
touch Controls > Locks. An icon displays next
to each key to indicate whether the key is a
phone, key card, or key fob. Use this list to
manage keys that have access to your vehicle.
To add or delete keys, see Adding and
Removing Keys on page 10.
Note: You can use the same key for more than
one Model 3. This prevents you from having to
deal with multiple keys when you switch
vehicles. If you customize the name of an
authenticated key card or key fob on one
Model 3 (by touching the pencil icon), any
other Model 3 to which the key card or key fob
is authenticated also displays the same
customized name.
Note: Model 3 supports up to 19 keys. When
you reach this limit, you must delete a key
before adding a new one.
Adding and Removing Keys
Adding a new key card or key fob:
Note: If adding a key fob, ensure the key fob is
at room temperature. Pairing may be
unsuccessful if the key fob is cold.
1. On the touchscreen, touch Controls >
Locks then touch +in the Keys section.
2. Scan your new key card or key fob on the
key reader behind the cup holders on the
top of the center console. After the new
key card or key fob is recognized, remove
it from the key reader.
3. Scan an already-authenticated (i.e. already
has access to the vehicle) key card or key
fob on the key reader behind the cup
holders on the top of the center console.
4. When complete, the key list on the
touchscreen displays the newly-
authenticated key. You can customize its
name by touching the associated pencil
icon.
Adding a new phone key:
Note: To add a new phone key, Bluetooth must
be enabled and the phone must have the Tesla
mobile app installed and connected to the
vehicle’s Tesla account.
1. While sitting in the vehicle, open the Tesla
mobile app and select the appropriate
vehicle (if there are multiple vehicles
associated with the account), then touch
Phone Key > Start.
2. Scan an already-authenticated key card or
key fob on the key reader behind the cup
holders on the top of the center console.
3. When the mobile app notifies you that the
pairing was successful, touch Done. The
key list on the touchscreen (Controls >
Locks) displays the new phone key. The
name of the phone key is determined by
the name used in the phone’s settings.
Removing a key:
When you no longer want a key to access your
Model 3 (for example, you lost your phone or
key card, etc.), you can remove the key.
1. On the touchscreen, touch Controls >
Locks.
Keys
10 Model 3 Owner's Manual

2. Find the key that you would like to delete
in the key list, then touch the key’s
associated trash icon.
3. When prompted, scan an already-
authenticated key card or key fob on the
key reader behind the cup holders on the
top of the center console to confirm the
deletion. When complete, the key list no
longer includes the deleted key.
Note: Model 3 requires at least one
authenticated key card or key fob at all times.
If only one key card is included on the key list,
this key cannot be deleted.
Mobile App
In addition to using it to authenticate a phone
as your Model 3 key, you can use the mobile
app to communicate with Model 3 remotely
using your iPhone®or Android™phone. With
this app, you can:
• View the vehicle's estimated range.
• Lock or unlock Model 3 doors and trunks
remotely.
• Check charging progress, stop charging,
and receive notifications when charging is
started, interrupted, almost complete, or
complete.
Note: When Supercharging, additional
notifications alert you when you will be
charged idle fees for parking at a
supercharger after charging is complete.
The idle fees are waived if your vehicle is
moved within five minutes of when the
vehicle finishes charging. See
Supercharger Usage Fees and Idle Fees on
page 145.
• Check the interior temperature and heat
or cool the cabin before driving (even if
it's in a garage).
• Locate Model 3 with directions, or monitor
its movement across a map.
• Flash the exterior lights or honk the horn
to find Model 3 when parked.
• Enable/disable Valet mode.
• Enable Keyless Driving.
Note: Keyless Driving can be used to
bypass PIN to Drive in cases where you
forgot your PIN or your touchscreen is
unresponsive.
• Park or unpark Model 3 using Summon.
• Enable/disable Speed Limit Mode and
receive notifications when the vehicle's
driving speed is within approximately 5
km/h of your selected maximum speed
(see Speed Limit Mode on page 113).
• Support the Model 3 Calendar app by
allowing the mobile app to send your
phone's calendar data to Model 3.
• Enable/disable Sentry Mode.
• Receive notifications if the security alarm
is triggered.
• Receive notifications when a software
update is available or scheduled (see
Software Updates on page 137).
• Start software updates from afar.
• Access your Tesla inbox.
• View the odometer, VIN, and current
software version.
Note: To allow the mobile app to communicate
with Model 3, the phone must be connected to
the internet and mobile access must be
enabled (touch Controls > Safety & Security >
Allow Mobile Access on the touchscreen).
Note: If multiple vehicles are linked to the
Tesla Account, you must switch to the Model 3
that you want to access in the mobile app
before the phone can be used as a key.
Note: To take advantage of new and improved
features, download updated versions of the
mobile app as they become available.
Caution: Tesla does not support the use
of third party applications to contact
Model 3.
Note: The above list may not represent an
exhaustive list of the functions available on the
Tesla mobile app. To ensure access to new and
improved features, download updated
versions of the mobile app as they become
available.
Keys
Opening and Closing 11

Doors
Keyless Locking and Unlocking
Locking and unlocking Model 3 is easy and
convenient. Just carry your authenticated
phone with you. Model 3 recognizes the
presence of an authenticated phone and
automatically unlocks when you press a door
handle, and locks when you leave (see Walk-
Away Door Lock on page 13).
Note: If you don't have your authenticated
phone with you (or if the phone's battery is
dead or its Bluetooth setting is turned o),
place the key card against the driver's side
door pillar to manually unlock or lock Model 3
(see Keys on page 7).
Note: You can also purchase a key fob
accessory (https://shop.tesla.com) which is
similar to a traditional key fob that allows you
to press buttons to lock and unlock Model 3.
Note: Walk-Away Door Lock operates only
when using an authenticated phone. When
you walk away from Model 3 carrying a key
card or the key fob accessory, Model 3 does
not automatically unlock/lock, even if this
feature is turned on (see Walk-Away Door
Lock on page 13).
Using Exterior Door Handles
Use your thumb to push the wide part of the
door handle. The handle pivots toward you,
and you can open the door by pulling the
handle or pulling the edge of the door.
The handle retracts automatically.
When a door or trunk is open, the
touchscreen displays the Door Open
indicator light.
Opening Doors from the Interior
Model 3 doors are electrically powered. To
open a door while sitting inside, press the
button located at the top of the interior door
handle.
Note: To prevent children from opening the
rear doors, turn on child-protection locks (see
Child-Protection Lock on page 13).
In the unlikely situation that Model 3 has no
power, these electrically powered buttons at
the top of the door handles no longer work.
Instead, pull up the manual door release
located in front of the window switches on the
front doors.
Note: Only front doors are equipped with a
manual door release.
Doors
12 Model 3 Owner's Manual

Caution: The manual door release is
designed to be used only in situations
when Model 3 has no power. Whenever
Model 3 has power, use the button
located at the top of the interior door
handle.
Interior Locking and Unlocking
While sitting inside Model 3, you can lock and
unlock all doors and trunks by touching the
lock icon on the touchscreen.
The icon changes to indicate
whether doors are locked or
unlocked.
You can also unlock the doors by pressing the
Park button on the end of the gear selector a
second time. Pressing this button once
engages the Park gear and pressing it again
unlocks the doors.
Walk-Away Door Lock
Doors and trunks can automatically lock
whenever you walk away carrying your
authenticated phone. To turn this feature on or
o, touch Controls > Locks > Walk-Away Door
Lock.
When the doors lock, the exterior lights flash
once and the mirrors fold (if equipped with
the premium package and Fold Mirrors is on).
To also hear a confirmation sound whenever
Model 3 locks, touch Controls > Locks > Lock
Confirmation Sound > ON.
Model 3 does not automatically lock if:
• An authenticated phone is detected inside
Model 3.
• You are not using an authenticated phone
as the key and walk away carrying the key
card or key fob. When using the key card
you must manually lock Model 3 by
tapping the key card against the door
pillar. When using the key fob (sold as an
accessory), you must manually lock Model
3 by pressing the lock button. See Keys on
page 7.
• A door or trunk is not fully closed.
Note: If all doors are closed and Model 3 was
automatically unlocked by your authenticated
phone, walk-away locking is temporarily
suspended for one minute. If you open a door
within this minute, it will not re-lock until all
the doors are closed and you have walked
away with the authenticated phone.
Child-Protection Lock
Model 3 has child-protection locks on the rear
doors to prevent them from being opened
using the interior release buttons. On the
touchscreen, touch Controls > Locks > Child
Lock.
Note: It is recommended that you turn child-
protection locks on whenever children are
seated in the rear seats.
Unlock on Park
When you stop Model 3 and engage the Park
gear, you can choose to unlock all doors. To
turn this feature on or o, touch Controls >
Locks > Unlock on Park.
Note: If set to OFF, you can unlock all doors
by pressing the Park button a second time
after engaging the Park gear.
Doors
Opening and Closing 13

Windows
Opening and Closing
Press down on a switch to lower the
associated window. Window switches operate
at two levels:
• To lower a window fully, press the switch
all the way down and immediately release.
• To lower a window partially, press the
switch gently and release when the
window is where you want it.
Similarly, pull a switch to raise the associated
window:
• To raise a window fully, pull the switch all
the way up and immediately release.
• To raise a window partially, pull the switch
gently and release when the window is
where you want it.
Warning: Before closing a window, it is
the driver’s responsibility to ensure that
all occupants, especially children, do not
have any body parts extended through
the window’s opening. Failure to do so
can cause serious injury.
Locking Rear Windows
To prevent passengers from using the rear
window switches, touch Controls > Quick
Controls > Window Lock. To unlock the rear
windows, touch Window Lock again.
Warning: To ensure safety, it is
recommended that you lock the rear
window switches whenever children are
seated in the rear seats.
Warning: Never leave children unattended
in Model 3.
Calibrating Windows
In the unlikely event that a window behaves
unexpectedly (touches the bright molding,
fails to open or close properly, goes down
more than normal when the door opens, etc.),
you can calibrate it to potentially fix the issue.
To calibrate a window:
1. Close the door with the aected window.
2. Sit in the driver's seat and close the driver
door.
3. Use the driver window switch to raise the
aected window until it stalls.
4. Use the driver window switch to lower the
aected window until it stalls.
5. Use the driver window switch to raise the
aected window until it stalls.
The window should now be calibrated. If the
issue continues after attempting the
calibration procedure a couple times, contact
Tesla.
Windows
14 Model 3 Owner's Manual

RearTrunk
Opening
To open the rear trunk, do one of the following
then pull the rear trunk open:
• Touch the associated OPEN button on the
touchscreen.
• Double-click the rear trunk button on the
keyfob accessory.
• Touch the trunk button on the mobile app.
• With Model 3 unlocked, press the switch
located under the rear trunk's exterior
handle.
When a door or trunk is open, the
touchscreen displays the Door Open
indicator light.
To open the trunk from inside Model 3 in the
unlikely situation that Model 3 has no power,
see Interior Emergency Trunk Release on page
16.
Warning: Before opening or closing the
rear trunk, it is important to check that
the area around the trunk is free of
obstacles (people and objects).
Load Limits
Secure all cargo before moving Model 3, and
place heavy cargo in the lower trunk
compartment.
Caution: To avoid damage, never load
more than 130 lbs (60 kg) on the rear
load floor (above the lower trunk
compartment) or more than 285 lbs (130
kg) in the lower trunk compartment.
Doing so can cause damage.
Closing
To close the rear trunk, push it downward until
you hear the latch click into place.
Note: Model 3 is equipped with pull cups to
assist with lowering the rear trunk.
Warning: Before driving, ensure that the
trunk is securely latched in the fully-
closed position by lifting up on the
bottom edge and confirming there is no
movement.
Accessing the Cargo Area
To access the cargo area inside the rear trunk,
pull up the strap at the rear of the cargo cover.
You can then fold the cargo cover forward or
remove it from Model 3.
Caution: Never load more than 130 lbs
(60 kg) on the rear load floor (above the
lower trunk compartment) or more than
285 lbs (130 kg) in the lower trunk
compartment. Doing so can cause
damage.
Rear Trunk
Opening and Closing 15

Interior Emergency Trunk Release
An illuminated mechanical release located
inside the rear trunk allows you to open the
rear trunk from the inside if Model 3 has no
electrical power. This mechanical release also
allows a person locked inside to get out.
1. Firmly push the illuminated button in the
direction of the arrow to release the latch.
2. Push the rear trunk open.
Note: The button glows for several hours after
a brief exposure to ambient light.
Warning: Do not allow children to play
inside the trunk or become locked inside.
An unrestrained child could suer serious
injury or death in a crash. A child could
suer heat exhaustion if trapped in the
vehicle, especially without climate control
on.
Rear Trunk
16 Model 3 Owner's Manual

FrontTrunk
Opening
To open the front trunk:
1. Ensure that the area around the hood is
free of obstacles.
2. Touch the associated OPEN button on the
touchscreen, double-click the front trunk
button on the keyfob accessory, or touch
the front trunk button on the mobile app.
3. Pull the hood up.
When a door or trunk is open, the
touchscreen displays the Door Open
indicator light.
Warning: Before opening or closing the
hood, it is important to check that the
area around the hood is free of obstacles
(people and objects). Failure to do so
may result in damage or serious injury.
Note: The front trunk locks whenever closed
and you lock Model 3 using the touchscreen,
mobile app, key card, you leave Model 3
carrying your authenticated phone (if Walk-
Away Door Lock is turned on), or if Valet
mode is active (see Valet Mode on page 45).
Closing
The Model 3 hood is not heavy enough to
latch under its own weight and applying
pressure on the front edge or center of the
hood can cause damage.
To properly close the hood:
1. Lower the hood until the striker touches
the latches.
2. Place both hands on the front of the hood
in the areas shown (in green), then press
down firmly to engage the latches.
3. Carefully try to lift the front edge of the
hood to ensure that it is fully closed.
Caution: To prevent damage:
• Apply pressure only to the green
areas shown. Applying pressure to
the red areas can cause damage.
• Do not close the hood with one hand.
Doing so applies concentrated force
in one area and can result in a dent or
crease.
• Do not apply pressure to the front
edge of the hood. Doing so can
crease the edge.
• Do not slam or drop the hood.
Warning: Before driving, you must ensure
that the hood is securely latched in the
fully closed position by carefully trying to
lift the front edge of the hood upward
and confirming there is no movement.
Interior Emergency Release
An illuminated interior release button inside
the front trunk allows a person locked inside
to get out.
Front Trunk
Opening and Closing 17

Press the interior release button to open the
front trunk, then push up on the hood.
Note: The interior release button glows
following a brief exposure to ambient light.
Warning: People should never climb
inside the front trunk. Never shut the
front trunk when a person is inside.
Warning: Care should be taken to ensure
that objects inside the front trunk do not
bump against the release button, causing
the trunk to accidentally open.
Opening with No Power
In the unlikely event that Model 3 has no 12V
power, you will be unable to open the front
trunk using the touchscreen or mobile app. To
open the front trunk in this situation:
Note: The following will not open the front
trunk if Model 3 is locked and has 12V power.
1. Locate an external 12V power supply
(such as a portable jump starter).
2. Release the tow eye cover by pressing
firmly on the top right perimeter of the
cover until it pivots inward, then gently
pulling the raised section toward you.
Note: The tow eye cover is connected to
the vehicle's black negative (-) terminal.
3. Pull the two wires out of the tow eye
opening to expose both terminals.
4. Connect the 12V power supply's red
positive (+) cable to the red positive (+)
terminal.
5. Connect the 12V power supply's black
negative (-) cable to the black negative (-)
terminal.
Note: Applying external 12V power to
these terminals only releases the hood
latches. You cannot charge the 12V
battery using these terminals.
6. Turn on the external power supply (refer
to the manufacturer’s instructions). The
hood latches are immediately released
and you can now open the hood to access
the front trunk area.
7. Disconnect both cables, beginning with
the black negative (-) cable.
Front Trunk
18 Model 3 Owner's Manual

8. If pulling Model 3 onto a flatbed truck, do
not replace the tow eye cover yet.
Otherwise, replace the tow eye cover by
inserting the wires into the tow eye
opening and aligning the tow eye cover
into position and turning it into place.
Front Trunk
Opening and Closing 19