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Visit organicgardenco.com.au/warranty to download your warranty form or register your warranty. Page 2 of 2
Warranty
Raised Garden Beds are made using high quality Australian made steel, and rigid PVC
components. We are pleased to advise we warrant that the steel panels and PVC posts will
not split, bend, burst or fail, and the post to steel panel connections will retain their original
structural integrity, for five years from date of purchase.
This warranty covers ORGANIC GARDEN CO. RAISED GARDEN BEDS used for normal
domestic use and installed in accordance with the installation instructions. This warranty
does not cover ORGANIC GARDEN CO. products installed in severe coastal, industrial or
other highly corrosive environment. The warranty applies to the exclusion of all other
representations, guarantees or warranties express or implied, our goods come with
guarantees that cannot be excluded under the Australian consumer law and is not
transferable.
You are entitled to a replacement or refund for a major failure and for compensation for any
other foreseeable loss of damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of an acceptable quality and the failure does not amount to
a major failure. For further information go to http://consumerlaw.gov.au.
Please retain a proof of purchase (sales docket or invoice) or register your warranty within
30 days of purchase here: https://www.organicgardenco.com.au/warranty
In the unlikely event a warranty claim is made, it must be supported by photographic
evidence and details of the defect, including component part numbers, together with proof
of purchase documentation (or on-line registration of purchase) and forwarded to the
address below. Upon receipt of the warranty claim, the Customer Service Manager will
contact you within three business days to advise you of the assessment outcome of the
claim, which may include expenses incurred in making the claim.