Thecus N2810 Series User manual

OS7 User’s Manual

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Copyright and Trademark Notice
Thecus and other names of Thecus productsare registered trademarks of Thecus
Technology Corp. Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation. Apple, iTunes and Apple OS X are registered
trademarks of Apple Computers, Inc. All other trademarks and brand names are
the property of their respective owners. Specifications are subject to change
without notice.
Copyright © 2016 Thecus Technology Corporation. All rights reserved.
About This Manual
All information in this manual has been carefully verified to ensure its correctness.
In case of an error, please provide us with your feedback. Thecus Technology
Corporation reserves the right to modify the contents of this manual without notice.
Product name: Thecus N2810
Manual Version: 1.0
Release Date: January 2016
Limited Warranty
Thecus Technology Corporation guarantees all components of Thecus NAS
products are thoroughly tested before they leave the factory and should function
normally under general usage. In case of any system malfunctions, Thecus
Technology Corporation and its local representatives and dealers are responsible
for repair without cost to the customer if the product fails within the warranty
period and under normal usage. Thecus Technology Corporation is not responsible
for any damage or loss of data deemed to be caused by its products. It is highly
recommended that users conduct necessary back-up practices.
Check the functions that are available on your particular Thecus NAS model at:
http://www.Thecus.com

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Safety Warnings
For your safety, please read and follow the following safety warnings:
Read this manual thoroughly before attempting to set up your Thecus IP
storage.
Your Thecus IP storage is a complicated electronic device. DO NOT attempt
to repair it under any circumstances. In the case of malfunction, turn off the
power immediately and have it repaired at a qualified service center.
Contact your vendor for details.
DO NOT allow anything to rest on the power cord and DO NOT place the
power cord in an area where it can be stepped on. Carefully place
connecting cables to avoid stepping or tripping on them.
Your Thecus IP storage can operate normally under temperatures between
5°C and 40°C, with relative humidity of 20% –85%. Using Thecus IP
storage under extreme environmental conditions could damage the unit.
Ensure that the Thecus IP storage is provided with the correct supply
voltage. Plugging the Thecus IP storage to an incorrect power source could
damage the unit.
Do NOT expose Thecus IP storage to dampness, dust, or corrosive liquids.
Do NOT place Thecus IP storage on any uneven surfaces.
DO NOT place Thecus IP storage in direct sunlight or expose it to other heat
sources.
DO NOT use chemicals or aerosols to clean Thecus IP storage. Unplug the
power cord and all connected cables before cleaning.
DO NOT place any objects on the Thecus IP storage or obstruct its
ventilation slots to avoid overheating the unit.
Keep packaging out of the reach of children.
If disposing of the device, please follow your local regulations for the safe
disposal of electronic products to protect the environment.
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions

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Table of Contents
Copyright and Trademark Notice ................................................... 2
About This Manual ......................................................................... 2
Limited Warranty........................................................................... 2
Safety Warnings ............................................................................ 3
Table of Contents .......................................................................... 4
Chapter 1: Introduction................................................................. 8
Overview ............................................................................................... 8
Product Highlights................................................................................. 8
Package Contents ................................................................................ 10
Front Panel.......................................................................................... 11
Rear Panel ........................................................................................... 12
Chapter 2: Hardware Installation ................................................ 13
Overview ............................................................................................. 13
Before You Begin ................................................................................. 13
Cable Connections ............................................................................... 13
Chapter 3: First Time Setup ......................................................... 14
Overview ............................................................................................. 14
Thecus Setup Wizard ........................................................................... 14
Typical Setup Procedure ...................................................................... 16
Chapter 4: System Administration ............................................... 18
Overview ............................................................................................. 18
Web Administration Interface ............................................................. 18
Menu Tree ................................................................................... 19
Add/Remove Shortcut......................................................................... 20
Open in New Window.......................................................................... 20
Feedback for OS7.0 ...................................................................... 21
Quick System Log Info .................................................................. 21
Quick System Resource Monitor...................................................... 21
System shut down and reboot ........................................................ 22
Language Selection....................................................................... 22
Logout ........................................................................................ 22
Change Password ......................................................................... 22
Control Panel....................................................................................... 23
CONTROL ............................................................................................. 23
Log and Notification ...................................................................... 23
System Log ....................................................................................... 23
Access Log ........................................................................................ 24
Log Setting........................................................................................ 24
Notification........................................................................................ 26
Power & Hardware ........................................................................ 27
Power Management ............................................................................ 27
Power Schedule ................................................................................. 28
Wake-On-LAN.................................................................................... 29
UPS .................................................................................................. 29
Hardware Control ............................................................................... 30
System Information ...................................................................... 31
System Status ................................................................................... 31
Network Status .................................................................................. 32
Service Status ................................................................................... 32

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Hardware Information......................................................................... 33
Network ...................................................................................... 33
Network Setting ................................................................................. 34
Link Aggregation ................................................................................ 37
Quality of Service............................................................................... 38
DDNS ............................................................................................... 40
Regional Option ............................................................................ 40
Date/Time......................................................................................... 40
NTP Service....................................................................................... 41
External Device ............................................................................ 42
External HDD..................................................................................... 42
Printer .............................................................................................. 42
Monitor ....................................................................................... 42
CPU.................................................................................................. 43
Memory ............................................................................................ 43
Hard Disk.......................................................................................... 44
Network ............................................................................................ 44
Firmware Setting .......................................................................... 44
Firmware Setting ............................................................................... 44
Configuration Management.................................................................. 45
Automatic Upgrade............................................................................. 46
Reset to Default ................................................................................. 46
PRIVILEGE........................................................................................... 46
Share Folder ................................................................................ 46
Adding Folders................................................................................... 47
Modify/Remove Folders....................................................................... 50
Snapshot .......................................................................................... 53
Local Account............................................................................... 56
User ................................................................................................. 57
Group ............................................................................................... 62
User Quota (Btrfs not support)............................................................. 65
Backup & Restore............................................................................... 66
ADS ............................................................................................ 66
LDAP........................................................................................... 68
Storage................................................................................................ 69
Disk & RAID ................................................................................. 69
RAID ................................................................................................ 69
Disk ................................................................................................. 76
Spin Down ........................................................................................ 78
Self-Encryption Drive.......................................................................... 79
iSCSI .......................................................................................... 80
iSCSI List .......................................................................................... 80
iSCSI Setting..................................................................................... 87
NAS Stacking..................................................................................... 87
ISO Mount ................................................................................... 92
Disk Clone & Wipe ........................................................................ 94
Services............................................................................................... 96
File Service .................................................................................. 96
Samba.............................................................................................. 96
AFP .................................................................................................. 99
NFS ................................................................................................ 100
FTP ................................................................................................ 101
TFTP............................................................................................... 102
WebDAV ......................................................................................... 103
Web Service................................................................................103
SSH Service ................................................................................105
iTunes Service.............................................................................105
SNMP Service..............................................................................107

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VPN Service ................................................................................107
VPN Server...................................................................................... 107
Client Management........................................................................... 108
Connection List ................................................................................ 109
VPN Client ....................................................................................... 109
UPnP Service...............................................................................110
UPnP .............................................................................................. 110
UPnP Port Management..................................................................... 110
Backup .............................................................................................. 112
Local Backup...............................................................................112
Local File/Folder Backup.................................................................... 112
iSCSI Backup................................................................................... 117
Remote Backup ...........................................................................122
Remote File/Folder Backup ................................................................ 123
Remote iSCSI Backup ....................................................................... 127
Rsync Service .............................................................................130
USB Copy ...................................................................................131
AWS S3......................................................................................134
System Failover...........................................................................134
Chapter 5: General User Login................................................... 135
Overview ........................................................................................... 135
General User Login Interface............................................................. 135
Menu Tree ..................................................................................136
Quick System Resource Monitor.....................................................136
Language Selection......................................................................137
Logout .......................................................................................137
Change Password ........................................................................138
App Center .................................................................................138
File Center ..................................................................................139
Photo Center...............................................................................142
Chapter 6: Tips and Tricks ......................................................... 144
Access your NAS from Windows ........................................................ 144
Share folder accessibility with associated login user account ........... 144
USB Storage Expansion ..................................................................... 145
Remote Administration...................................................................... 145
Part I - Setup a DynDNS Account ..................................................146
Part II - Enable DDNS on the Router ..............................................146
Part III - Setting up Virtual Servers (HTTPS) ...................................146
Firewall Software Configuration ........................................................ 146
Replacing Damaged Hard Drives ....................................................... 147
Hard Drive Damage .....................................................................147
Replacing a Hard Drive .................................................................147
RAID Auto-Rebuild.......................................................................147
Chapter 7: Troubleshooting ....................................................... 148
Forgot My Network IP Address .......................................................... 148
Can't Map a Network Drive in Windows XP ........................................ 148
Restoring Factory Defaults ................................................................ 148
Problems with Time and Date Settings .............................................. 149
Appendix A: Customer Support.................................................. 150
Appendix B: RAID Basics ........................................................... 151
Overview ........................................................................................... 151
Benefits ............................................................................................. 151
Improved Performance .................................................................151
Data Security ..............................................................................151
RAID Levels....................................................................................... 151

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Appendix C: Active Directory Basics .......................................... 154
Overview ........................................................................................... 154
What is Active Directory? .................................................................. 154
ADS Benefits...................................................................................... 154
Appendix D: Licensing Information ........................................... 155
Overview ........................................................................................... 155
Source Code Availability .................................................................... 155
CGIC License Terms........................................................................... 156
GNU General Public License............................................................... 156

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Chapter 1: Introduction
Overview
Thank you for choosing the Thecus IP Storage Server. The Thecus IP storage is an
easy-to-use storage server that allows a dedicated approach to storing and
distributing data on a network. Data reliability is ensured with RAID features that
provide data security and recovery—over multiple Terabyte of storage are available
using varies RAID level. Gigabit Ethernet ports enhance network efficiency,
allowing Thecus IP storage to take over file management functions, increase
application and data sharing and provide faster data response. The Thecus IP
storage offers data mobility with a disk roaming feature that lets you swap working
hard drives for use in other Thecus IP storage, securing the continuity of data in the
event of hardware failure. The Thecus IP storage allows data consolidation and
sharing between Windows (SMB/CIFS), UNIX/Linux, and Apple OS X environments.
The Thecus IP storage’s user-friendly GUI supports multiple Languages.
Product Highlights
File Server
First and foremost, the Thecus IP storage allows you to store and share files over an
IP network. With a Network Attached Storage (NAS) device, you can centralize
your files and share them easily over your network. With the easy-to-use
web-based interface, users on your network can access these files in a snap.
FTP Server
With the built-in FTP Server, friends, clients, and customers can upload and
download files to your Thecus IP storage over the Internet with their favorite FTP
programs. You can create user accounts so that only authorized users have access.
iTunes Server
With the built-in iTunes server capability, the Thecus IP storage enables digital
music to be shared and played anywhere on the network!
Printer Server
With the Thecus IP storage’s Printer Server, you can easily share an IPP printer with
other PCs connected to your network.
Multiple RAID
Thecus IP storage supports multiple RAID volumes on one system. So, you can
create RAID 0 for your non-critical data, and create RAID 1,5,6,50 or 60 (depend
on model) for mission-critical data. Create the RAID levels depending on your
needs.
iSCSI Capability
Thecus IP storage is not only a file server, but it also supports iSCSI initiators. Your
server can access Thecus IP storage as a direct-attached-storage over the LAN or
Internet. There is no easier way to expand the capacity of your current application
servers. All the storage needs can be centrally managed and deployed. This brings
ultimate flexibility to users.

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Superior Power Management
Thecus IP storage supports schedule power on/off. With this feature, administrator
can set at what time to turn on or off the system. This feature is a big plus for
people who want to conserve energy. Wake-On-LAN enables administrator to
remotely turn on the system without even leaving their own seat.

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Package Contents
N2810
The Thecus IP storage should contain the following common items:
System Unit x1
QIG (Quick Installation Guide) x1
CD-Title (N2810 CD)
Ethernet Cable x1
Accessory box x1
HDD Compatibility list Card x1
Multiple Languages Warranty Card x1
Power adaptor cable tie x1
Power adaptor x1
Power cord x1
Please check to see if your package is complete. If you find that some items are
missing, contact your dealer.

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Front Panel
N2810:
The Thecus N2810 front panel has the device’s controls, indicators, and hard disk
trays:
Front Panel
Item
Description
1. Power Button
Power on/off N2810
2. LAN1 LED
Solid yellow: LAN1 Cable link
Blinking : Network activity
3. LAN2 LED
Solid yellow: LAN2 Cable link
Blinking : Network activity
4. HDD1 led
Blinking yellow: HDD activity
5. HDD2 led
Blinking yellow: HDD activity
6. USB Copy
Button
Copies USB storage contents to N2810.
7. USB Port
USB 3.0 port for compatible USB devices, such as digital cameras,
USB disks, and USB printers.
8. HDD Trays
Two 2.5”/3.5” SATA HDD trays
Locks are provided for added security

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Rear Panel
N2810:
The N2810 rear panel features ports and connectors.
Back Panel
Item
Description
1. LAN2 Port
LAN2 port for connecting to an Ethernet network through a switch
or router
2. LAN1 Port
WAN/LAN1 port for connecting to an Ethernet network through a
switch or router
3. HDMI Port
For Video/Audio out
4. USB Port
USB 3.0 port for compatible USB devices, such as digital
cameras, USB disks, and USB printers.
5. Reset Button
Reboot system
6. Serial Port
This port has used for debug purpose
7. Power
Connector
Connect the included power adaptor to this connector.
8. System Fan
System fan that exhausts heat from the unit.

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Chapter 2: Hardware Installation
Overview
Your Thecus IP storage is designed for easy installation. To help you get started,
the following chapter will help you quickly get your Thecus IP storage up and
running. Please read it carefully to prevent damaging your unit during installation.
Before You Begin
Before you begin, be sure to take the following precautions:
1. Read and understand the Safety Warnings outlined in the beginning of the
manual.
2. If possible, wear an anti-static wrist strap during installation to prevent
static discharge from damaging the sensitive electronic components on the
Thecus IP storage.
3. Be careful not to use magnetized screwdrivers around the Thecus IP
storage’s electronic components.
Cable Connections
To connect the Thecus IP storage product to your network, follow the steps below:
1. Connect an Ethernet cable from your network to the
WAN/LAN1 port on the back panel of the Thecus IP
storage.
2. Connect the provided power adaptor and power cord
into the power socket on the back panel. Plug the
other end of the cord into a surge protector socket.
3. Press the power button on the Front Panel to boot up the Thecus IP storage.

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Chapter 3: First Time Setup
Overview
Once the hardware is installed, physically connected to your network, and powered
on, you can configure the Thecus IP storage so that it is accessible to your network
users. There are two ways to set up your Thecus IP storage: using the Thecus
Setup Wizard or the LCD display (Depend on models). Follow the steps below
for initial software setup.
Thecus Setup Wizard
The handy Thecus Setup Wizard makes configuring Thecus IP storage a snap. To
configure the Thecus IP storage using the Setup Wizard, perform the following
steps:
1. Insert the installation CD into your CD-ROM drive (the host PC must be
connected to the network).
2. The Setup Wizard should launch automatically. If not, please browse your
CD-ROM drive and double click on Setup.exe.
3. The Setup Wizard will start and automatically detect all Thecus storage
devices on your network. If none are found, please check your connection
and refer to Chapter 7: Troubleshooting for assistance.
4. Select the Thecus IP storage that you like to configure.
5. Login with the administrator account and password. The default account
and password are both “admin”.
NOTE
For MAC OS X users, double click on Thecus Setup Wizard .dmg file.

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6. Name your Thecus IP storage and configure the network IP address. If your
switch or router is configured as a DHCP Server, configuring the Thecus IP
storage to automatically obtain an IP address is recommended. You may
also use a static IP address and enter the DNS Server address manually.
7. Change the default administrator password.

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8. Finished! Access the Thecus IP storage Web Administrator Interface by
pressing the Start Browser button. You can also configure another Thecus
IP storage at this point by clicking the Setup Other Device button. Press
Exit to exit the wizard.
Typical Setup Procedure
From the Web Administration Interface, you can begin to setup your Thecus IP
storage for use on your network. Setting up the Thecus IP storage typically follows
the five steps outlined below.
For more on how to use the Web Administration Interface, see
Chapter 4: Web Administration Interface.
Step 1: Network Setup
From the Web Administration Interface, you can configure the network settings of
the Thecus IP storage for your network. You can access the Network menu from
the control panel.
For details on how to configure your network settings, refer to
Chapter 4: System Network.
Step 2: RAID Creation
Next, administrators can configure their preferred RAID setting and build their
RAID volume. You can access RAID settings from the control panel of the Web
Administration Interface by navigating to Storage Management > Disk and
RAID.
For more information on configuring RAID, see
Chapter 4: Storage > Disk and RAID Management.
Don’t know which RAID level to use? Find out more about the different RAID levels
from Appendix B: RAID Basics.
Step 3: Create Local Users or Setup Authentication
Once the RAID is ready, you can begin to create local users for Thecus IP storage,
or choose to setup authentication protocols such as Active Directory (AD).
NOTE
The Thecus Setup Wizard is designed for installation on systems running Windows
XP/2000/vista/7/8/10 or Mac OSX or later. Users with other operating systems
will need to install the Thecus Setup Wizard on a host machine with one of these
operating systems before using the unit.

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For more on managing users, go to Chapter 4: Privilege.
For more information on configuring Active Directory, see
Chapter 4: Privilege > ADS Support.
For information about the benefits of Active Directory, see Appendix D: Active
Directory Basics.
Step 4: Create Folders and Set Up ACLs
Once users are introduced into your network, you can begin to create various
folders on the Thecus IP storage and control user access to each using Folder
Access Control Lists.
More information on managing folders, see
Chapter 4: Privilege > Share Folder.
To find out about configuring Folder Access Control Lists, see Chapter 4: Privilege
> Share Folder> Edit & ACL.
Step 5: Start Services
Finally, you can start to setup the different services of Thecus IP storage for the
users on your network.

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Chapter 4: System Administration
Overview
The Thecus IP storage provides an easily accessible Web Administration
Interface. With it, you can configure and monitor the Thecus IP storage anywhere
on the network.
Web Administration Interface
Make sure your network is connected to the Internet. To access Thecus IP storage
Web Administration Interface:
1. Type the Thecus IP storage IP address into your browser. (Default IP
address is http://192.168.1.100)
2.
Login to the system using the administrator user name and password. The
factory defaults are:
User Name: admin
Password: admin
※If you changed your password in the setup wizard, use the new password.
Once you are logged in as an administrator, the disclaimer page will appear as
below. Please click the check box if you do not want to have this page displayed
during the next login.
NOTE
Your computer’s network IP address must be on the same subnet as the Thecus
IP storage. If the Thecus IP storage has default IP address of 192.168.1.100,
your managing PC IP address must be 192.168.1.x, where x is a number
between 1 and 254, but not 100.

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Following the disclaimer page, you will see the Web Administration Interface.
From here, you can configure and monitor virtually every aspect of the Thecus IP
storage from anywhere on the network.
Menu Tree
The Menu Tree is where you will find all of the information screens and system
settings of Thecus IP storage. The various settings are placed in the following
groups on the menu bar.
Menu Bar
Item
Description
Control Panel
The Entry of system and function setting
App Center
The entry of App Center
File Center
The entry of File Center
Moving your cursor over any of these items and click, it will display associated
screen for each topic.

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Add/Remove Shortcut
The user interface allows the user to designate often used items and have them
display on the main screen area by add Shortcut. The figure below displays system
favorite functions.
Administrators can add or
remove Shortcut by right
clicking the mouse and
select “Add Shortcut”icon in
each function screen. See
the figure below with the red
circled icon.
To remove “Shortcut”from main screen,
right clicking mouse button and select
“Remove Shortcut”.
Open in New Window
To open associated function on the front of
screen, right clicking mouse and select
“Open in new window”.