Thermador SGC304 Guide

CARE AN D USE MAN UAL
for
STEEL GAS COOKTOPS
with FULL SURFACE GRATES
30" MODELS
SGC304,
SGCS304*
45" MODELS
SGC456,
SGCS456*
36" MODELS
SGC365,
SGCS365*
To the Installer: Leave this O wner’s Manual with the cooktop.
To the Consumer: Retain this Care & Use Manual for future reference
* SGCS Models Include ExtraLow® Feature
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A Special Message to Our Customers
Thank you for buyinga Thermador Steel GasCooktop featuringfull
surface grates. W e recommend that you take the time to read this
entire booklet before using your new appliance.
The information in thismanual isdesigned to help you safelyoperate
and care for your cooktop.
Please contact usif you have any questions, comments, or additions
to this manual. Thermador’s address and phone number are listed
on the back cover.
Sincerely,
Thermador Test Kitchen Consumer Scientists
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PAGE 1
W ARN IN G:
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or death.
IMPORTAN T SAFET Y IN ST RUCTION S
Read all instructions before using this appliance.
!
COOKTOP SAFETY
W ARN IN G – To reduce the risk of fire,
electric shock, or injury to persons, take
these precautions:
• This appliance is intended for normal family house-
hold use only. See the W arranty. If you have any
questions, contact the manufacturer.
• Have the cooktop installed and grounded by a quali-
fied technician.H ave the installer show you where the
gas shut-off valve is located.
• D o not repair or replace any part of the appliance
unless specifically recommended in this manual. All
other servicing should be referred to a qualified
technician.
• For proper lighting and performance of the burners,
keep the igniters clean and dry.
• In the event that a burner goes out and gas escapes,
open a window or a door. W ait at least 5 minutes
before using the cooktop.
• D o not obstruct the flow of combustion and ventila-
tion air.
• D o not use aluminum foil to line any part of the
cooktop.
• If the cooktop is near a window, be certain that
curtains or any other window covering do not blow
over or near the burners; they could catch on fire.
!
!
Do not store or use gasoline or other
flammable vaporsand liquidsin the vicinityof
this or any other appliance.
W HAT TO DO IF YOU SMELL GAS:
• D o not try to light any appliance.
• D o not touch any electrical switch.
• D o not use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone.
• Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the
fire department.
• Installation and service must be performed by
a qualified installer, authorized service agency
or the gas supplier.
Table of Contents
Safety Instructions...................................... 1-2
Operating Instructions
Features of Your Cooktop ...................................3
Sealed Burners .........................................................4
Burner Caps..............................................................4
Grates ........................................................................4
Burner Control Knobs...........................................4
Burner Control Bezels...........................................5
Electronic Ignition/Reignition ...............................5
Typical Flame Characteristics...............................5
Power Failure ...........................................................5
ExtraLow®Burners.................................................6
Proper Cookware ...................................................7
Cooking Chart .........................................................8
Problem Solver
In Case of a Power Failure ....................................5
Before Calling for Service .................................. 11
Consumer Services
W arranty ................................................................ 12
How to O btain Service ....................................... 11
D ata Plate Information ....................... Back Cover
Care and Cleaning
Cleaning the Cooktop ............................................9
Cooktop Cleaning Chart .................................9-10
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PAGE 2
PERSO N AL SAFET Y
W ARN IN G — T oreduce the risk of
injury to persons, in the event of a
grease fire, observe the following:
1. SMO TH ER FLAMES with a close-fitting lid, cookie
sheet, or other metal tray, then turn off the gas
burner. BE CAREFUL TO PREVEN T BURN S. If the
flames do not go out immediately, EVACUATE AN D
CALL TH E FIRE DEPARTMEN T.
2. D o not use water on grease fires.
3. N EVER PICK UPA FLAMIN G PAN You may be burned.
4. Use an extinguisher O N LY IF:
• You know you have a ClassABC extinguisher, and
you already know how to operate it.
• The fire is small and contained in the area where
it started.
• The fire department is being called.
• You can fight the fire with your back to an exit.
• N ever use the cooktop to warm or heat a room.
•Children should not be left alone or unat-
tended in an area where appliancesare in use.
They should never be allowed to sit or stand on any
part of the appliance.
•CAU T ION : Do not store items of interest to
children above or at the back of the cooktop .
•Do not store flammable materials on or near
the cooktop.
• W hen usingthe cooktop: DO N O T T O UCH T H E
BU RN ERGRAT ESO RT H EIMMEDIAT ESU R-
RO UN DIN G AREA.
•Use onlydrypotholders;moist or damppotholders
on hot surfaces may cause burns from steam.
•N ever leave the cooktop unattended when in
use. Boil-overs cause smoking, and greasy spill-overs
may ignite.
IMPORTAN T SAFET Y IN ST RUCT ION S
Read all instructions before using this appliance.
!
!
California Proposition 65 - W arning: Burning gas
cookingfuel generatessome by-productswhich are on the
list of substances which are known by the State of
California to cause cancer or reproductive harm. To
minimize exposure to these substances, always operate
this unit according to the instructions contained in this
booklet and provide good ventilation.
• D uring cooking, set the burner control so that
the flame heatsonly the bottom of the pan and
does not extend beyond the bottom of the pan.
• Take care that draftslike those from fansor forced air
vents do not blow flammable material toward
the flames or push the flames so that they
extend beyond the edges of the pan,
• Always position handles of utensils inward so
they do not extend over adjacent work areas, burn-
ers, or the edge of the cooktop.
• W ear proper apparel. Loose fitting garments or
hanging sleeves should never be worn while cooking.
• In the event that personal clothingcatchesfire, D RO P
AN D RO LL IMMED IATELY to extinguish flames.
• N ever let clothing, potholders, or other flam-
mable materials come in contact with hot
burners or hot burner grates.
• Use only certain typesof glass, heatproof glass-
ceramic, ceramic, earthenware, or other glazed
utensils that are suitable for cooktop use.
• Do not clean the cooktop while it is still hot.
Some cleaners produce noxious fumes when applied
to a hot surface.
CAU T IO N : Do not allow aluminum
foil, plastic, paper or cloth to come in
contact with a hot burner or grate. Do
not allow pans to boil dry.
!
!
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PAGE 3
• Left Rear Burner 9,100 BTU/Hr (2.6 KW /Hr) and
Control Knob
• Center Rear Burner 12,500 BTU/Hr (3.6 KW /Hr)
and Control Knob ExtraLow® feature* on Models
SGCS365 and SGCS456. Also, Right Rear Burner on
Model SGCS304.
• Right Rear Burner 9,100 BTU/H r (2.6 KW /Hr) and
Control Knob
• Left Front Burner 12,500 BTU/Hr (3.6 KW /H r) and
Control Knob
N ote: See Page 5 for information on ExtraLow
(referred to as X LO ®) Burners.
FEATURES OFYOUR COOKTOP
(N ot all features are on all models)
30" Models Only
Position knobs so that knob
indicators point to O FF. Un-
derside of knobs and
are marked REAR; knobs
and are marked FRO N T.
• Center Front Burner 9,100 BTU/H r (2.6KW /H r)
and Control Knob ExtraLow feature* on Models
SGCS365 and SGCS456. Also, Right Front Burner
on Model SGCS304.
• Right Front Burner 12,500 BTU/H r (3.6 KW /Hr)
and Control Knob
• Burner “O n” Light SGCS304, SGCS365 & SGCS456
Models O nly
• SerialN umber/ D ata Plate (right front underside)
2
1
4
5 7
1
2
4
5
8
➥
➥
➥
123
1
2
3
8
7
5
4
5
23
1
7
2
4
3
5
6
8
6
5
4
1
4
1
2
3
4
5
6
7
8
30" Models
36" Models
45" Models
12
4
5
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PAGE 4
Igniter
Locator
Ports
Porcelain
Enamel Cap
The following pages explain how each feature on the
gas cooktop works and how to get the best cooking
results.
Follow these hints when cooking on the cooktop:
• Use proper cookware. (See Page 7.)
• Center the pan over the burner before turning the
burner on.
• Refer to the Cooking Chart on Page 8 for suggested
flame settings.
SGC models which do not feature ExtraLow® opera-
tions have only standard burner controls and bezels.
ExtraLow cooktops(SGCSmodels) have standard burner
controlsand bezelsaswell as2 ExtraLow burner controls
and bezels. (See Page 5.)
Burner Control Knobs
W ARN IN G: All gratesmust be properly
positioned on the cooktop whenever the
cooktop is in use. Each of the four feet
must be placed into the corresponding
dimples in the cooktop. See illustration on Page 8.
D o not use a grate if the rubber feet are missing or
damaged.
!
30" Models have two universal grates. Position the
straight side in the center. They are interchangeable by
rotating 180°.
36" Modelshave one side grate, one center grate and
one single grate. Position the grates on the cooktop as
illustrated above.
45" Models have two side grates and one center
grate. The side grates can be placed on either side of the
center grate and the center grate may be rotated 180°.
Burner Grates
The position of each double grate is labelled on the
underside edge of the grate as shown in the figure below.
Single
(36"
models
only)
Center
SideUniversal
(30" models only)
The burner cap is porcelainized steel. O n the under-
side of the cap is one locator which must fit into the
corresponding notch on the burner base. If the burner
cap isnot placedcorrectly, the burner may not light or the
flame may not burn completely or correctly.
Burner Caps
Burner “O N ” Light (Models SGCS304,
SGCS365 & SGCS456 only)
The “O N ” light is located to the right of the burner
control knobs. W hen illuminated, it indicatesthat one or
more burnersare in use. It remainson until all burnersare
turned off.
W ARN IN G: D o not use the cooktop
without allburner capsand all burner grates
properly positioned.
!
COOKTOP OPERATION
Sealed Burners
Your new cooktop has sealed gas burners. There are
no burner partsunder the cooktop to clean, disassemble
or adjust. Your cooktop has two different burner sizes,
large and medium. Match the pan to the size burner.
Burner Base
Porcelain
Enamel Burner Cap
Notch
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PAGE 5
Burner Control Knobs (continued)
The standard burner controls have an infinite number
of heat settingswith no fixed positions. Refer to Page 3 to
see the location of the burner and it correspondingknob.
To operate: Select the appropriate control knob, push
down and turn counterclockwise to the desired flame
size. Turn O FF by turning the control knob clockwise to
O FF.
Burner Control Knob Bezels
The bezels for standard burner controls feature one
locator on the underside. This single locator snaps into
the notch in the cooktop so that OFF isat the 12 o’clock
position.
The bezelsfor ExtraLow®burner controlsfeature two
locators on the underside. These two locators snap into
two notches in the cooktop so that OFF is at the 12
o’clock position.
To remove knob and bezel: W ith burner in the
O FF position, gently lift knob up and off. Use a plastic
spatula to gently lift the bezel from the side.
COOKTOP OPERATION
The ignitor should be clean and dry for proper opera-
tion.
• Avoid getting water or food on the igniter.
• If the igniter is wet or soiled, it may spark without
igniting the burner, or even spark continuously when a
flame is present.
N ote: If the burner does not light within 4 seconds,
turn the burner off. Check to see that the cap is posi-
tioned correctly on the burner base and the igniter is
clean and dry. If a burner still fails to ignite, see Before
Calling Service on the back cover.
W ARN IN G: The reignition feature will
not work inthe event of apower failure. See
Page 6 for ExtraLow burners.
!
Power Failure
In the event of a power failure, only the standard
burners can be ignited manually. The two X LO burners
on SGCS models cannot be ignited manually.
If the cooktop is being used when a power failure
occurs, turn all the burner control knobs to the OFF
position. The standard burnerscan then be ignited manu-
ally by holdinga match at the portsand turningthe control
knob to the H I position. W ait until the flame isburningall
the way around the burner before adjusting the flame to
the desired height.
Typical Flame Characteristics
The burner flame should be blue in color and stable
with no yellow tips, excessive noise or fluttering. It should
burn completely around the burner cap.
Foreign particles in the gas line may cause an orange
flame during initial use. This should disappear with use.
Check burner cap to make sure port holes are not
obstructed. If the ports are clogged, see ‘Before Calling
for Service’ on the back cover
N ote: An audible “pop” may be heard when the
burner is turned off manually, or when cycling in the
X LO ®zone (SGCS models). The “popping” may be
louder with LP gas than with natural gas.
Electronic Ignition/Reignition
The cooktop uses electronic igniters to light the
burners. There is no pilot light. Each burner has its own
igniter. If a burner flame blows out duringuse, the burner
will automatically reignite.
CAU T IO N : All four igniters spark when any
single burner is turned O N or the reignition system is
activated. D o not touch any of the burners when the
cooktop is in use.
To replace bezel and knob: W ith O FF on the bezel
in the 12 o’clock position, pressto snap in place. Replace
control knob by placing indicator line at the 12 o’clock
position; press down flrmly. For models SGCS only,
be sure to replace ExtraLow bezelsin the 2 center
burner positions.
!
W ARN IN G: D o not reach through bezel
opening into rough-in box.
!
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PAGE 6
For Best Results
• Bring food to a boil; stir well to be sure all the food
is boiling, then cover and reduce the setting to the
X LO zone.
• Use a lid to keep a more constant cooking tempera-
ture.
• Use a higher X LO setting if the pan is uncovered.
• Check the food occasionally to see if the control
knob should be turned to a lower or higher setting.
• If the control knob isset too low to maintain simmer,
bring the food back to a boil before setting a higher
simmer setting.
• It is normal to stir food occasionally.
• Simmer bubblesmay not be seen when the flame has
cycled O FF.
• W hile the flame is O N , there may be bubbling.
• There should be at least steam and a slight quivering
of the liquid’s surface while simmering.
H ow TheyW ork
• The burner flame will cycle O N and O FFeach minute
when the setting is at any position between LO (past
detent) and X LO .
• The length of time the flame isO N and O FF depends
on the knob setting.
• W ith a setting just below LO , the flame will be O N
approximately 53 seconds and O FF 7 seconds of
each minute.
• W ith a setting at the X LO position, the flame is O N
approximately 7 seconds and O FF 53 seconds of
each minute.
• The knob can be set to any position between LO and
X LO .
Thermador®ExtraLow Burners
Two burnersare enhanced with the ExtraLow (X LO ®)
feature. W hen the control knob is set within the
X LO zone, the flame cycles OFF and ON auto-
matically for varying seconds every minute. This
cycling is normal and allows you to simmer, poach,
melt or hold cooked food without scorching or burning.
COOKTOP OPERATION – ExtraLow®BU RN ERS
(MO D ELS SGCS304/SGCS365/SGCS456)
This feature is not on all models.
!
IMPO RT AN T :T he two X LO burnerscannot be
used during a power failure. Be sure to turn knobs
O FF if a power failure occurs. The burners will not turn
back on until both control knobsare turned O FFand then
turned back O N again after power hasbeen restored. See
W hat To D o If You Smell Gas inside the Front Cover.
W ARN IN G:
D o not clean or touch any of the burners
when one or both X LO burners are in use.
W hen the X LO burner automatically reig-
nites, the igniters at all burners will spark.
The numbers
1-4 refer only to
the Cooking Chart
heat settings on
Page 7.
ExtraLow Burner Control
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PAGE 7
Match Pan Diameter to Flame Size
– The flame should be the same size as the bottom
of the pan or smaller. D o not use small pans with
high flame settings as the flames can lick up the
sides of the pan.
– O versize pans that span two burners are placed
front to rear, not side to side.
Use Balanced Pans
– Pans must sit level on the cooktop grate without
rocking.
– Center pan over burner.
Use a Lid That Fits Properly
– A well-fitting lid helps shorten the cooking time.
PROPER COOKW ARE
Cookware Characteristics
• Aluminum or copper bottomed pans conduct heat evenly.
• Steel pans, if not combined with other metals, may cook unevenly.
• Cast-iron cookware absorbs heat slowly and cooks more evenly at low-to-medium settings.
• Flat, heavy bottom pans provide even heat and stability.
D O N O T USE pans that are thin, warped, dented or ridged as they heat unevenly.
Pansthat span 2 burners, i.e. griddles, roasters and fish poachers, may be used when placed front to
back. Adjust flame equally to cook evenly. Use the Thermador® accessory griddle Model AGGRID D LE.
To order call the 800 number listed below.
Use a W ok with a flat bottom. If usinga round bottomed wok, use the Thermador accessory support
wok ring, Model AW O KRIN G. To order call the 800 number listed below.
Canners and pressure cookers must meet the same requirements as described above.
• After bringing contents to a boil, use lowest heat setting possible to maintain a boil or pressure (for
pressure canners/cookers).
Thermador Customer Service — 800/735-4328
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PAGE 8
Continue Cooking Continue Cooking
FOOD Start Cooking Standard Burners ExtraLow®Burners
BREADS Med. – preheat skillet. Med. Lo to Med. Use Standard burner setting.
French Toast, Pancakes
Grilled Sandwiches
CEREALS Hl – cover, bring water Med. Lo to Med. 1 to X LO®– to hold, cover*.
Cornmeal, Grits, to a boil, add cereal. finish cooking according
O atmeal to package directions.
CH OCOLATE LO to melt*. Remove when melted. 2 to X LO – allow 10 to
15 minutes to melt.
1 to X LO – to hold*.
DEEP FRYIN G H l – heat oil Med. Hi to H l – to Use standard burner setting.
maintain temperature.
EGGS Hl – cover, bring OFF to Low – cook 3 1 to X LO – cook 3 to 4
Cooked in Shell water to a boil, add to 4 minutes for soft minutes for soft cooked;
eggs, cover. cooked; or 15 to 20 or 15 to 20 minutes for
minutes for hard cooked. hard cooked.
Fried, Scrambled Med. to Med. Hi –LO to Med. Lo – 1 to X LO – to hold for
melt butter, add egg. finish cooking. a short period*,
MEAT , FISH , POULT RY Hl – until meat starts Med. Lo to Med. – to Use Standard burner setting.
Bacon, Sausage Patties to sizzle. finish cooking.
Braising: Swiss Steak, Hl – melt fat, then LO to Med. Lo – cover, 3 to 1 – simmer until tender.
Pot Roast brown on Med. Hi to simmer until tender.
Hl, add liquid, cover.
Frying: Chicken Hl – melt fat, then LO – cover, finish Use Standard burner setting,
brown on Med. cooking.
Pan Frying: Lamb Chops, Med. H I to Hl – Med. to HI – 4 to 3 – hold, uncovered,
Thin Steaks, H amburgers, preheat skillet. brown meat. 3 to 2 – hold, covered,
Link Sausage
Simmering: Stewed H l – cover, bring liquid LO to Med. Lo 4 to 1 – simmer slowly.
Chicken, Corned Beef, to a boil.
Poaching Fish
POPCORN Med to Med. HI – cover, Med. to Med. Hi – Use Standard burner setting.
heat until kernels finish popping.
start to pop.
PRESSURE CO OKER Med. H i to Hl – build Med. Lo to Med. – Use Standard burner setting.
Meat, Vegetables up pressure. maintain pressure.
RICE Hl – cover, bring water to LO to Med. Lo – cover, 4 to 2 – cook according to
boil, add rice, cover. cook according to package directions.
package directions. 1 to X LO – hold, cover.
SAUCES Med. HI to H l – cook LO to Med. Lo 2 to X LO – simmer*
Tomato Base meat/vegetables, (2 to 3 to thicken sauce,
follow recipe. uncovered).
W hite, Cream, Bernaise, Lo to Med. Lo – melt LO to Med. Lo – 1 to X LO – to hold, cover*.
Hollandaise fat, follow recipe. finish cooking.
SOUPS, ST EW S Hl – cover, bring LO to Med. Lo – 3 to 2 – simmer*
liquid to a boil. simmer. 1 to X LO – to hold, cover*.
ST IR FRY Hl – heat oil, add Med. HI to Hl – Use Standard burner setting.
vegetables. finish cooking.
VEGETABLES Hl – cover, bring Med. Lo to Med. – 1 to X LO – to hold, cover*.
Fresh water and vegetable cook 10 to 30 minutes,
to a boil. or until tender.
COOKIN G CH ART
* Stir occasionally
or (SGCS models
only)
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PAGE 9
CLEAN IN G T HE COOKTOP
• Always use the mildest cleaner that will do the job. Use clean, soft cloths, sponges or paper
towels.
• Rub stainless steel finishes in the direction of the grain. W ipe area dry to avoid water marks.
• Before cleaning, be certain the burners are turned off and the grates are cool.
• D o not clean removable cooktop parts in any self-cleaning oven.
• After cleaning, place all parts in their proper positions before using cooktop.
The cleaners recommended below and on the following page indicate a type and do not constitute an
endorsement of a particular brand. Use all products according to package directions.
The entire Cooktop can be safely cleaned by wiping with a soapy sponge, then
rinsing and drying. If stubborn soil remains, follow the recommended cleaning
methods below.
36" Models
Cooktop Part / Material Suggested Cleaners Important Reminders
Burner Base and
Burner Cap, underside
/ Aluminum Alloy
• D etergent and hot water; rinse and
dry.
• Abrasive Cleansers: Brillo®or
S.O .S.®pads. Rinse and dry.
• D o not soak burner caps.
• D o not scratch or gouge the port
openings.
Burner Cap and
exterior finish /
Porcelain Enamel
• Hot sudsy water; rinse and dry
thoroughly.
• N onabrasive Cleansers: Ammonia,
Fantastic®, Formula 409®.
• Mild Abrasive Cleansers:Bon Ami®,
Ajax®, Comet®.
• Liquid cleaners: Kleen King
®, Soft
Scrub®.
• Stiff nylon bristle tooth brush to
clean port openings.
• Reassemble. Make sure that the cap
is seated on the base and aligns
with the notches.
• Acidic and sugar-laden spills
deterioate the porcelain enamel.
Remove soil immediately.
• D o not use wet sponge or towel
on hot porcelain.
• D o not soak burner caps.
• Always apply minimal pressure
with abrasive cleaners.
Cooktop Cleaning Chart
Continued, please turn page
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PAGE 10
• The grates are heavy; use care
when lifting. Place on a protected
surface.
• Blisters/ crazing/ chips are com-
mon due to the extreme tem-
peratures on grate fingers and
rapid temperature changes.
• Acidic and sugar-laden spillsdete-
riorate the enamel. Remove soil
immediately.
• Abrasive cleaners, used too vig-
orously or too often can eventu-
ally mar the enamel.
• N onabrasive cleaners: Hot water
and detergent, Fantastic, Formula
409. Rinse and dry immediately.
• Mild abrasive cleaners: Bon Ami®
and Soft Scrub®.
• Abrasive cleaners for stubborn
stains: soap-filled steel wool pad.
Grates
/ Porcelain Enamel on
Cast Iron
• Stainless steel resists most food
stains and pit marks providing the
surface iskept clean and protected.
• N ever allow food stains or salt to
remain on stainless steel for any
length of time
• Rub lightly in the direction of pol-
ish lines.
• Chlorine or chlorine compounds
in some cleaners are corrosive to
stainless steel. Check ingredients
on label before using.
• N onabrasive Cleaners: Hot water
and detergent, ammonia, Fantas-
tic® , Formula 409®. Rinse and dry
immediately.
• Cleaner Polish: Stainless Steel
Magic®to protect the finish from
staining and pitting; enhances ap-
pearance.
• H ard water spots: Household vin-
egar.
• Mild Abrasive Cleaners:
RevereW are Instant StainlessSteel
Cleaner®, Kleen KingStainlessSteel
liquid cleaner.
• H eat discoloration:RevereW are In-
stant Stainless Steel Cleaner.
Cooktop Part / Material Suggested Cleaners Important Reminders
Exterior Finish / Stainless Steel
• H ot sudsy water; rinse and dry
immediately.
• To remove bezels, see Page 5.
• To remove knobs, lift straight up.
Control Knobs and Bezels /
Plastic
• D o not soak knobs or bezels.
• D o not force knobs onto wrong
valve shaft.
Cooktop Cleaning Chart, continued from previous page
Igniters / Ceramic • Carefully wipe with a cotton swab
dampened with water, ammonia or
Formula 409®.
• Gently scrape soil off with a tooth-
pick.
• Avoid excesswater on the igniter.
A damp igniter will prevent burner
from lighting.
• Remove any lint that may be re-
main after cleaning.
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PAGE 11
PROBLEM SOLVER
BEFO RE CALLIN G FOR SERVICE
• Make sure that the gasshut off valve isin the
O N position and the gassupplyto the house
is not shut off.
• Make sure the burner caps are properly
positioned and the burner ports are not
clogged. Clear ports with a wire or
straightened paper clip if clogged.
• Make sure the igniters are clean and dry.
• Make sure that there isno draft in the room.
• Check the power supply. It should be properly
grounded with the correct polarity. Make sure
the unit is plugged in and the circuit breaker is
not tripped.
• W hen the electrical power connection has
been activated at the first power up or re-
connected after an outage, the igniters may
spark once or twice even though all burner
knobs are in the off position.
For Authorized service or parts
W e want you to be asatisfied customer. If a situation arisesthat hasnot been resolved to your satisfaction,
Please let us know. W rite:
Thermador Customer Support Call Center
5551 McFadden Ave.,
Huntington Beach, CA 926498
or phone: [phone]
Please include the Model N umber, Serial N umber (listed below) and Date of O riginal Purchase/ Installation
with all communication. (See Back Cover)
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PAGE 12
W ARRAN T Y
THERMADOR®CO OKTOP W ARRAN T Y
SGC304 / SGCS304 / SGC365 / SGCS365 / SGC456 / SGCS456
W H AT IS COVERED
Full One Year W arranty
For one year from the date of installation or date of
occupancy for anew, previouslyunoccupied dwelling, any
part which fails in normal home use will be repaired or
replaced free of charge. Save your dated receipt or other
evidence of the installation/occupancy date. Thermador
will pay for all repair labor and replacement parts found
to be defective due to materials and workmanship.
Service must be provided by a Factory Authorized Ser-
vice Agency during normal working hours. For a Service
Agency nearest you, please phone [phone].
W H AT IS N OT COVERED
1. Service by an unauthorized agency. D amage or re-
pairsdue to service by an unauthorized agency or the
use of unauthorized parts.
2. Service visits to:
• Teach you how to use the appliance.
• Correct the installation. You are responsible
for providing electrical wiring and/or gas
installation and other connecting facilities.
• Reset circuit breakers or replace home fuses.
3. D amage caused from accident, alteration, misuse,
abuse, improper installation or installation not in
accordance with local electrical codes or plumbing
codes, or improper storage of the appliance.
4. Repairs due to other than normal home use.
5. Any service visits and labor costs during the limited
warranty.
6. Travel feesand associated chargesincurred when the
product is installed in a location with limited or
restricted access, (i.e., airplane flights, ferry charges,
isolated geographic regions).
W ARRAN T Y APPLICAT ION
This warranty applies to appliances used in residential
application; it does not cover their use in commercial
situations.
This warranty is for products purchased and retained
in the 50 statesof the U.S.A., the District of Columbiaand
Canada. The warranty applies even if you should move
during the warranty period. Should the appliance be sold
by the original purchaser duringthe warranty period, the
new owner continuesto be protected until the expiration
date of the original purchasers warranty period .
T HERMADO R DO ES N O T ASSU ME AN Y RE-
SPO N SIBILIT Y FO R IN CIDEN T AL OR CON SE-
QU EN T IAL DAMAGES. Some states do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific legal rights
and you may also have other rights which may vary from
state to state or province to province.
SERVICE DATA
For handy reference, the serial tag information has
been affixed to the back cover. For location of the serial
tag on the product, see Page 3. Keep your invoice for
warranty validation. To obtain service, see back cover.
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Specifications are for planning purposes only. Refer to installation instructions and consult your countertop
supplier prior to making counter opening. Consult with a heating and ventilating engineer for your specific
ventilation requirements. For the most detailed information, refer to installation instructions accompanying
product or write Thermador indicating model number.
W e reserve the right to change specificationsor design without notice. Some modelsare certifiedfor use inCanada.
Thermador isnot responsible for productswhich are transported from the United Statesfor use in Canada. Check
with your local Canadian distributor or dealer.
For the most up to date critical installation dimensions by fax, use your fax handset and call 775/833-3600. Use
code #8030.
5551 McFadden Avenue, H untington Beach, CA 92649 • 800/735-4328
ECO 31669 • 20-02-579F • ©Thermador 2000 • Litho U.S.A. 2/00
Serial N umber/D ata Plate Location: Right Front Underside
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