Thermador SGC456 Guide

CAREAND USE MANUAL
for
STEEL GAS COOKTOPS
with FULL SURFACE GRATES
30" MODELS
SGC304,
SGCS304*
45" MODELS
SGC456,
SGCS456*
36" MODELS
SGC365,
SGCS365*
To the Installer: Leave this Owner’s Manual with the cooktop.
To the Consumer: Retain this Care & Use Manual for future reference
* SGCS Models Include ExtraLow® Feature

A Special Message to Our Customers
ThankyouforbuyingaThermadorSteelGasCooktopfeaturingfull
surface grates. We recommend that you take the time to read this
entire booklet before using your new appliance.
Theinformationinthismanualisdesignedtohelpyousafelyoperate
and care for your cooktop.
Pleasecontactusifyouhaveanyquestions,comments,oradditions
to this manual. Thermador’s address and phone number are listed
on the back cover.
Sincerely,
Thermador Test Kitchen Consumer Scientists

PAGE 1
WARNING:
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or death.
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using this appliance.
!
COOKTOP SAFETY
WARNING – To reduce the risk of fire,
electric shock, or injury to persons, take
these precautions:
• This appliance is intended for normal family house-
hold use only. See the Warranty. If you have any
questions, contact the manufacturer.
• Have the cooktop installed and grounded by a quali-
fiedtechnician.Havetheinstallershowyouwherethe
gas shut-off valve is located.
• Do not repair or replace any part of the appliance
unless specifically recommended in this manual. All
other servicing should be referred to a qualified
technician.
• For proper lighting and performance of the burners,
keep the igniters clean and dry.
• In the event that a burner goes out and gas escapes,
open a window or a door. Wait at least 5 minutes
before using the cooktop.
• Do not obstruct the flow of combustion and ventila-
tion air.
• Do not use aluminum foil to line any part of the
cooktop.
• If the cooktop is near a window, be certain that
curtains or any other window covering do not blow
over or near the burners; they could catch on fire.
!
!
Do not store or use gasoline or other
flammablevaporsandliquidsinthevicinityof
this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone.
• Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the
fire department.
• Installation and service must be performed by
a qualified installer, authorized service agency
or the gas supplier.
Table of Contents
Safety Instructions...................................... 1-2
Operating Instructions
Features of Your Cooktop ...................................3
Sealed Burners .........................................................4
Burner Caps..............................................................4
Grates ........................................................................4
Burner Control Knobs...........................................4
Burner Control Bezels...........................................5
Electronic Ignition/Reignition ...............................5
Typical Flame Characteristics...............................5
Power Failure ...........................................................5
ExtraLow®Burners.................................................6
Proper Cookware ...................................................7
Cooking Chart .........................................................8
Problem Solver
In Case of a Power Failure....................................5
Before Calling for Service .................................. 11
Consumer Services
Warranty................................................................ 12
How to Obtain Service....................................... 11
Data Plate Information....................... Back Cover
Care and Cleaning
Cleaning the Cooktop............................................9
Cooktop Cleaning Chart.................................9-10

PAGE 2
PERSONAL SAFETY
WARNING—Toreducetheriskof
injury to persons, in the event of a
grease fire, observe the following:
1. SMOTHER FLAMES with a close-fitting lid, cookie
sheet, or other metal tray, then turn off the gas
burner. BE CAREFUL TO PREVENT BURNS. If the
flames do not go out immediately, EVACUATE AND
CALL THE FIRE DEPARTMENT.
2. Do not use water on grease fires.
3.NEVERPICKUPAFLAMINGPANYoumaybeburned.
4. Use an extinguisher ONLY IF:
• YouknowyouhaveaClassABCextinguisher,and
you already know how to operate it.
• The fire is small and contained in the area where
it started.
• The fire department is being called.
• You can fight the fire with your back to an exit.
• Never use the cooktop to warm or heat a room.
•Children should not be left alone or unat-
tended in an area where appliances are in use.
They should never be allowed to sit or stand on any
part of the appliance.
•CAUTION: Do not store items of interest to
children above or at the back of the cooktop .
•Do not store flammable materials on or near
the cooktop.
• Whenusingthe cooktop:DO NOT TOUCH THE
BURNERGRATESORTHEIMMEDIATESUR-
ROUNDING AREA.
•Useonlydrypotholders;moistordamppotholders
on hot surfaces may cause burns from steam.
•Never leave the cooktop unattended when in
use. Boil-overs cause smoking, and greasy spill-overs
may ignite.
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using this appliance.
!
!
California Proposition 65 - Warning: Burning gas
cookingfuelgeneratessomeby-productswhichareonthe
list of substances which are known by the State of
California to cause cancer or reproductive harm. To
minimize exposure to these substances, always operate
this unit according to the instructions contained in this
booklet and provide good ventilation.
• During cooking, set the burner control so that
the flame heats only the bottom of the pan and
does not extend beyond the bottom of the pan.
• Takecarethatdraftslikethosefromfansorforcedair
vents do not blow flammable material toward
the flames or push the flames so that they
extend beyond the edges of the pan,
• Always position handles of utensils inward so
they do not extend over adjacent work areas, burn-
ers, or the edge of the cooktop.
• Wear proper apparel. Loose fitting garments or
hanging sleeves should never be worn while cooking.
• Intheeventthatpersonalclothingcatchesfire,DROP
AND ROLL IMMEDIATELY to extinguish flames.
• Never let clothing, potholders, or other flam-
mable materials come in contact with hot
burners or hot burner grates.
• Useonlycertaintypesofglass,heatproofglass-
ceramic,ceramic,earthenware,orotherglazed
utensils that are suitable for cooktop use.
• Do not clean the cooktop while it is still hot.
Some cleaners produce noxious fumes when applied
to a hot surface.
CAUTION: Do not allow aluminum
foil, plastic, paper or cloth to come in
contactwith ahot burneror grate.Do
not allow pans to boil dry.
!
!

PAGE 3
• Left Rear Burner 9,100 BTU/Hr (2.6 KW/Hr) and
Control Knob
• Center Rear Burner 12,500 BTU/Hr (3.6 KW/Hr)
and Control Knob ExtraLow® feature* on Models
SGCS365andSGCS456.Also,RightRearBurneron
Model SGCS304.
• Right Rear Burner 9,100 BTU/Hr (2.6 KW/Hr) and
Control Knob
• LeftFrontBurner12,500BTU/Hr(3.6KW/Hr)and
Control Knob
Note: See Page 5 for information on ExtraLow
(referred to as XLO®) Burners.
FEATURES OFYOUR COOKTOP
(Not all features are on all models)
30" Models Only
Position knobs so that knob
indicators point to OFF. Un-
derside of knobs and
are marked REAR; knobs
and are marked FRONT.
• Center Front Burner 9,100 BTU/Hr (2.6KW/Hr)
and Control Knob ExtraLow feature* on Models
SGCS365 and SGCS456. Also, Right Front Burner
on Model SGCS304.
• Right Front Burner 12,500 BTU/Hr (3.6 KW/Hr)
and Control Knob
• Burner“On”LightSGCS304,SGCS365&SGCS456
Models Only
• SerialNumber/ Data Plate (right front underside)
2
1
4
5 7
12
4
5
8
➥
➥
➥
123
12
3
8
7
5
4
5
231
7
2
4
3
56
8
6
5
4
1
4
1
2
3
4
5
6
7
8
30" Models
36" Models
45" Models
12
4
5

PAGE 4
Igniter
Locator
Ports
Porcelain
Enamel Cap
The following pages explain how each feature on the
gas cooktop works and how to get the best cooking
results.
Follow these hints when cooking on the cooktop:
• Use proper cookware. (See Page 7.)
• Center the pan over the burner before turning the
burner on.
• Refer to the Cooking Chart on Page 8 for suggested
flame settings.
SGC models which do not feature ExtraLow® opera-
tions have only standard burner controls and bezels.
ExtraLowcooktops(SGCSmodels)havestandardburner
controlsandbezelsaswellas2ExtraLowburnercontrols
and bezels. (See Page 5.)
Burner Control Knobs
WARNING:Allgratesmustbeproperly
positioned on the cooktop whenever the
cooktop is in use. Each of the four feet
must be placed into the corresponding
dimples in the cooktop. See illustration on Page 8.
Do not use a grate if the rubber feet are missing or
damaged.
!
30" Models have two universal grates. Position the
straight side in the center. They are interchangeable by
rotating 180°.
36"Modelshaveonesidegrate,onecentergrateand
one single grate. Position the grates on the cooktop as
illustrated above.
45" Models have two side grates and one center
grate. The side grates can be placed on either side of the
center grate and the center grate may be rotated 180°.
Burner Grates
The position of each double grate is labelled on the
undersideedgeofthegrateasshowninthefigurebelow.
Single
(36"
models
only)
Center
SideUniversal
(30" models only)
The burner cap is porcelainized steel. On the under-
side of the cap is one locator which must fit into the
corresponding notch on the burner base. If the burner
capisnotplacedcorrectly,theburnermaynotlightorthe
flame may not burn completely or correctly.
Burner Caps
Burner “ON” Light (Models SGCS304,
SGCS365 & SGCS456 only)
The “ON” light is located to the right of the burner
controlknobs. When illuminated,itindicatesthatone or
moreburnersareinuse.Itremainsonuntilallburnersare
turned off.
WARNING: Do not use the cooktop
withoutallburnercapsandallburnergrates
properly positioned.
!
COOKTOP OPERATION
Sealed Burners
Your new cooktop has sealed gas burners. There are
noburnerpartsunderthecooktop to clean, disassemble
or adjust. Your cooktop has two different burner sizes,
large and medium. Match the pan to the size burner.
Burner Base
Porcelain
Enamel Burner Cap
Notch

PAGE 5
Burner Control Knobs (continued)
The standard burner controls have an infinite number
ofheatsettingswithnofixedpositions.RefertoPage3to
seethelocationoftheburneranditcorrespondingknob.
Tooperate:Selecttheappropriatecontrolknob,push
down and turn counterclockwise to the desired flame
size. Turn OFF by turning the control knob clockwise to
OFF.
Burner Control Knob Bezels
The bezels for standard burner controls feature one
locator on the underside. This single locator snaps into
thenotchinthecooktopsothatOFFisatthe12o’clock
position.
ThebezelsforExtraLow®burnercontrolsfeaturetwo
locators on the underside. These two locators snap into
two notches in the cooktop so that OFF is at the 12
o’clock position.
To remove knob and bezel: With burner in the
OFF position, gently lift knob up and off. Use a plastic
spatula to gently lift the bezel from the side.
COOKTOP OPERATION
The ignitor should be clean and dry for proper opera-
tion.
• Avoid getting water or food on the igniter.
• If the igniter is wet or soiled, it may spark without
igniting the burner, or even spark continuously when a
flame is present.
Note: If the burner does not light within 4 seconds,
turn the burner off. Check to see that the cap is posi-
tioned correctly on the burner base and the igniter is
clean and dry. If a burner still fails to ignite, see Before
Calling Service on the back cover.
WARNING: The reignition feature will
notworkintheeventofapowerfailure.See
Page 6 for ExtraLow burners.
!
Power Failure
In the event of a power failure, only the standard
burners can be ignited manually. The two XLO burners
on SGCS models cannot be ignited manually.
If the cooktop is being used when a power failure
occurs, turn all the burner control knobs to the OFF
position.Thestandardburnerscanthenbeignitedmanu-
allybyholdingamatchattheportsandturningthecontrol
knobtotheHIposition.Waituntiltheflameisburningall
the way around the burner before adjusting the flame to
the desired height.
Typical Flame Characteristics
The burner flame should be blue in color and stable
withnoyellowtips,excessivenoiseorfluttering.Itshould
burn completely around the burner cap.
Foreign particles in the gas line may cause an orange
flame during initial use. This should disappear with use.
Check burner cap to make sure port holes are not
obstructed. If the ports are clogged, see ‘Before Calling
for Service’ on the back cover
Note: An audible “pop” may be heard when the
burner is turned off manually, or when cycling in the
XLO®zone (SGCS models). The “popping” may be
louder with LP gas than with natural gas.
Electronic Ignition/Reignition
The cooktop uses electronic igniters to light the
burners. There is no pilot light. Each burner has its own
igniter.Ifa burner flame blowsoutduringuse,theburner
will automatically reignite.
CAUTION: All four igniters spark when any
single burner is turned ON or the reignition system is
activated. Do not touch any of the burners when the
cooktop is in use.
Toreplacebezelandknob:WithOFFonthebezel
inthe12o’clockposition,presstosnapinplace. Replace
control knob by placing indicator line at the 12 o’clock
position; press down flrmly. For models SGCS only,
besuretoreplaceExtraLowbezelsinthe2center
burner positions.
!
WARNING: Do not reach through bezel
opening into rough-in box.
!

PAGE 6
For Best Results
• Bring food to a boil; stir well to be sure all the food
is boiling, then cover and reduce the setting to the
XLO zone.
• Use a lid to keep a more constant cooking tempera-
ture.
• Use a higher XLO setting if the pan is uncovered.
• Check the food occasionally to see if the control
knob should be turned to a lower or higher setting.
• Ifthecontrolknobissettoolowtomaintainsimmer,
bring the food back to a boil before setting a higher
simmer setting.
• It is normal to stir food occasionally.
• Simmerbubbles may not be seen when the flame has
cycled OFF.
• While the flame is ON, there may be bubbling.
• There should be at least steam and a slight quivering
of the liquid’s surface while simmering.
HowTheyWork
• TheburnerflamewillcycleONandOFFeachminute
when the setting is at any position between LO (past
detent) and XLO.
• Thelengthoftimetheflame is ON and OFF depends
on the knob setting.
• With a setting just below LO, the flame will be ON
approximately 53 seconds and OFF 7 seconds of
each minute.
• With a setting at the XLO position, the flame is ON
approximately 7 seconds and OFF 53 seconds of
each minute.
• Theknobcanbesettoanypositionbetween LO and
XLO.
Thermador®ExtraLow Burners
TwoburnersareenhancedwiththeExtraLow(XLO®)
feature. When the control knob is set within the
XLO zone, the flame cycles OFF and ON auto-
matically for varying seconds every minute. This
cycling is normal and allows you to simmer, poach,
melt or hold cooked food without scorching or burning.
COOKTOP OPERATION – ExtraLow®BURNERS
(MODELS SGCS304/SGCS365/SGCS456)
This feature is not on all models.
!
IMPORTANT:ThetwoXLOburnerscannotbe
used during a power failure. Be sure to turn knobs
OFF if a power failure occurs. The burners will not turn
backonuntilbothcontrolknobsareturnedOFFandthen
turnedbackONagainafterpowerhasbeenrestored.See
What To Do If You Smell Gas inside the Front Cover.
WARNING:
Do not clean or touch any of the burners
when one or both XLO burners are in use.
When the XLO burner automatically reig-
nites, the igniters at all burners will spark.
The numbers
1-4 refer only to
the Cooking Chart
heat settings on
Page 7.
ExtraLow Burner Control

PAGE 7
Match Pan Diameter to Flame Size
– The flame should be the same size as the bottom
of the pan or smaller. Do not use small pans with
high flame settings as the flames can lick up the
sides of the pan.
– Oversize pans that span two burners are placed
front to rear, not side to side.
Use Balanced Pans
– Pans must sit level on the cooktop grate without
rocking.
– Center pan over burner.
Use a Lid That Fits Properly
– A well-fitting lid helps shorten the cooking time.
PROPER COOKWARE
Cookware Characteristics
• Aluminum or copper bottomed pans conduct heat evenly.
• Steel pans, if not combined with other metals, may cook unevenly.
• Cast-iron cookware absorbs heat slowly and cooks more evenly at low-to-medium settings.
• Flat, heavy bottom pans provide even heat and stability.
DO NOT USE pans that are thin, warped, dented or ridged as they heat unevenly.
Pans that span 2 burners, i.e. griddles, roasters and fish poachers, may be used when placed front to
back. Adjust flame equally to cook evenly. Use the Thermador® accessory griddle Model AGGRIDDLE.
To order call the 800 number listed below.
Use a Wok with a flat bottom. Ifusinga round bottomedwok, use the Thermadoraccessory support
wok ring, Model AWOKRING. To order call the 800 number listed below.
Canners and pressure cookers must meet the same requirements as described above.
• After bringing contents to a boil, use lowest heat setting possible to maintain a boil or pressure (for
pressure canners/cookers).
Thermador Customer Service — 800/735-4328

PAGE 8
Continue Cooking Continue Cooking
FOOD Start Cooking Standard Burners ExtraLow®Burners
BREADS Med. – preheat skillet. Med. Lo to Med. Use Standard burner setting.
French Toast, Pancakes
Grilled Sandwiches
CEREALS Hl – cover, bring water Med. Lo to Med. 1 to XLO®– to hold, cover*.
Cornmeal, Grits, to a boil, add cereal. finish cooking according
Oatmeal to package directions.
CHOCOLATE LO to melt*. Remove when melted. 2 to XLO – allow 10 to
15 minutes to melt.
1 to XLO – to hold*.
DEEP FRYING Hl – heat oil Med. Hi to Hl – to Use standard burner setting.
maintain temperature.
EGGS Hl – cover, bring OFF to Low – cook 3 1 to XLO – cook 3 to 4
Cooked in Shell water to a boil, add to 4 minutes for soft minutes for soft cooked;
eggs, cover. cooked; or 15 to 20 or 15 to 20 minutes for
minutes for hard cooked. hard cooked.
Fried, Scrambled Med. to Med. Hi –LO to Med. Lo – 1 to XLO – to hold for
melt butter, add egg. finish cooking. a short period*,
MEAT, FISH, POULTRY Hl – until meat starts Med. Lo to Med. – to Use Standard burner setting.
Bacon, Sausage Patties to sizzle. finish cooking.
Braising: Swiss Steak, Hl – melt fat, then LO to Med. Lo – cover, 3 to 1 – simmer until tender.
Pot Roast brown on Med. Hi to simmer until tender.
Hl, add liquid, cover.
Frying: Chicken Hl – melt fat, then LO – cover, finish Use Standard burner setting,
brown on Med. cooking.
Pan Frying: Lamb Chops, Med. HI to Hl – Med. to HI – 4 to 3 – hold, uncovered,
Thin Steaks, Hamburgers, preheat skillet. brown meat. 3 to 2 – hold, covered,
Link Sausage
Simmering: Stewed Hl – cover, bring liquid LO to Med. Lo 4 to 1 – simmer slowly.
Chicken, Corned Beef, to a boil.
Poaching Fish
POPCORN Med to Med. HI – cover, Med. to Med. Hi – Use Standard burner setting.
heat until kernels finish popping.
start to pop.
PRESSURE COOKER Med. Hi to Hl – build Med. Lo to Med. – Use Standard burner setting.
Meat, Vegetables up pressure. maintain pressure.
RICE Hl – cover, bring water to LO to Med. Lo – cover, 4 to 2 – cook according to
boil, add rice, cover. cook according to package directions.
package directions. 1 to XLO – hold, cover.
SAUCES Med. HI to Hl – cook LO to Med. Lo 2 to XLO – simmer*
Tomato Base meat/vegetables, (2 to 3 to thicken sauce,
follow recipe. uncovered).
White, Cream, Bernaise, Lo to Med. Lo – melt LO to Med. Lo – 1 to XLO – to hold, cover*.
Hollandaise fat, follow recipe. finish cooking.
SOUPS, STEWS Hl – cover, bring LO to Med. Lo – 3 to 2 – simmer*
liquid to a boil. simmer. 1 to XLO – to hold, cover*.
STIR FRY Hl – heat oil, add Med. HI to Hl – Use Standard burner setting.
vegetables. finish cooking.
VEGETABLES Hl – cover, bring Med. Lo to Med. – 1 to XLO – to hold, cover*.
Fresh water and vegetable cook 10 to 30 minutes,
to a boil. or until tender.
COOKING CHART
* Stir occasionally
or (SGCS models
only)

PAGE 9
CLEANINGTHE COOKTOP
• Always use the mildest cleaner that will do the job. Use clean, soft cloths, sponges or paper
towels.
• Rub stainless steel finishes in the direction of the grain. Wipe area dry to avoid water marks.
• Before cleaning, be certain the burners are turned off and the grates are cool.
• Do not clean removable cooktop parts in any self-cleaning oven.
• After cleaning, place all parts in their proper positions before using cooktop.
The cleaners recommended below and on the following page indicate a type and do not constitute an
endorsement of a particular brand. Use all products according to package directions.
The entire Cooktop can be safely cleaned by wiping with a soapy sponge, then
rinsing and drying. If stubborn soil remains, follow the recommended cleaning
methods below.
36" Models
Cooktop Part / Material Suggested Cleaners Important Reminders
Burner Base and
Burner Cap, underside
/ Aluminum Alloy
• Detergentandhotwater;rinseand
dry.
• Abrasive Cleansers: Brillo®or
S.O.S.®pads. Rinse and dry.
• Do not soak burner caps.
• Donotscratchorgougetheport
openings.
Burner Cap and
exterior finish /
Porcelain Enamel
• Hot sudsy water; rinse and dry
thoroughly.
• Nonabrasive Cleansers: Ammonia,
Fantastic®, Formula 409®.
• MildAbrasiveCleansers:BonAmi®,
Ajax®, Comet®.
• Liquid cleaners: Kleen King®, Soft
Scrub®.
• Stiff nylon bristle tooth brush to
clean port openings.
• Reassemble.Makesurethatthecap
is seated on the base and aligns
with the notches.
• Acidic and sugar-laden spills
deterioate the porcelain enamel.
Remove soil immediately.
• Do not use wet sponge or towel
on hot porcelain.
• Do not soak burner caps.
• Always apply minimal pressure
with abrasive cleaners.
Cooktop Cleaning Chart
Continued, please turn page

PAGE 10
• The grates are heavy; use care
whenlifting. Place on a protected
surface.
• Blisters/ crazing/ chips are com-
mon due to the extreme tem-
peratures on grate fingers and
rapid temperature changes.
• Acidicandsugar-ladenspillsdete-
riorate the enamel. Remove soil
immediately.
• Abrasive cleaners, used too vig-
orously or too often can eventu-
ally mar the enamel.
• Nonabrasive cleaners: Hot water
and detergent, Fantastic, Formula
409. Rinse and dry immediately.
• Mild abrasive cleaners: Bon Ami®
and Soft Scrub®.
• Abrasive cleaners for stubborn
stains: soap-filled steel wool pad.
Grates
/ Porcelain Enamel on
Cast Iron
• Stainless steel resists most food
stains and pit marks providing the
surfaceiskeptcleanandprotected.
• Never allow food stains or salt to
remain on stainless steel for any
length of time
• Rub lightly in the direction of pol-
ish lines.
• Chlorine or chlorine compounds
in some cleaners are corrosive to
stainless steel. Check ingredients
on label before using.
• Nonabrasive Cleaners: Hot water
and detergent, ammonia, Fantas-
tic®, Formula 409®. Rinse and dry
immediately.
• Cleaner Polish: Stainless Steel
Magic®to protect the finish from
staining and pitting; enhances ap-
pearance.
• Hard water spots: Household vin-
egar.
• Mild Abrasive Cleaners:
RevereWareInstantStainlessSteel
Cleaner®,KleenKingStainlessSteel
liquid cleaner.
• Heatdiscoloration:RevereWareIn-
stant Stainless Steel Cleaner.
Cooktop Part / Material Suggested Cleaners Important Reminders
Exterior Finish / Stainless Steel
• Hot sudsy water; rinse and dry
immediately.
• To remove bezels, see Page 5.
• To remove knobs, lift straight up.
Control Knobs and Bezels /
Plastic • Do not soak knobs or bezels.
• Do not force knobs onto wrong
valve shaft.
Cooktop Cleaning Chart,continued from previous page
Igniters / Ceramic • Carefully wipe with a cotton swab
dampenedwithwater,ammoniaor
Formula 409®.
• Gently scrape soil off with a tooth-
pick.
• Avoidexcesswaterontheigniter.
Adampigniterwillpreventburner
from lighting.
• Remove any lint that may be re-
main after cleaning.

PAGE 11
PROBLEM SOLVER
BEFORE CALLING FOR SERVICE
• Makesurethatthegasshutoffvalveisinthe
ONpositionandthegassupplytothehouse
is not shut off.
• Make sure the burner caps are properly
positioned and the burner ports are not
clogged. Clear ports with a wire or
straightened paper clip if clogged.
• Make sure the igniters are clean and dry.
• Makesurethatthereisnodraftintheroom.
• Check the power supply. It should be properly
grounded with the correct polarity. Make sure
the unit is plugged in and the circuit breaker is
not tripped.
• When the electrical power connection has
been activated at the first power up or re-
connected after an outage, the igniters may
spark once or twice even though all burner
knobs are in the off position.
ForAuthorized service or parts
Wewantyoutobeasatisfiedcustomer.Ifasituationarisesthathasnotbeenresolvedtoyoursatisfaction,
Please let us know. Write:
Thermador Customer Support Call Center
5551 McFadden Ave.,
Huntington Beach, CA 926498
or phone: [phone]
PleaseincludetheModelNumber,SerialNumber(listedbelow)andDateofOriginalPurchase/Installation
with all communication. (See Back Cover)

PAGE 12
WARRANTY
THERMADOR®COOKTOPWARRANTY
SGC304 / SGCS304 / SGC365 / SGCS365 / SGC456 / SGCS456
WHAT IS COVERED
Full One Year Warranty
For one year from the date of installation or date of
occupancyforanew,previouslyunoccupieddwelling,any
part which fails in normal home use will be repaired or
replacedfreeof charge. Saveyourdatedreceiptorother
evidence of the installation/occupancy date. Thermador
will pay for all repair labor and replacement parts found
to be defective due to materials and workmanship.
Service must be provided by a Factory Authorized Ser-
vice Agency during normal working hours. For a Service
Agency nearest you, please phone [phone].
WHAT IS NOT COVERED
1. Service by an unauthorized agency. Damage or re-
pairsduetoservicebyanunauthorizedagencyorthe
use of unauthorized parts.
2. Service visits to:
• Teach you how to use the appliance.
• Correct the installation. You are responsible
for providing electrical wiring and/or gas
installation and other connecting facilities.
• Reset circuit breakers or replace home fuses.
3. Damage caused from accident, alteration, misuse,
abuse, improper installation or installation not in
accordance with local electrical codes or plumbing
codes, or improper storage of the appliance.
4. Repairs due to other than normal home use.
5. Any service visits and labor costs during the limited
warranty.
6. Travelfeesandassociatedchargesincurredwhenthe
product is installed in a location with limited or
restricted access, (i.e., airplane flights, ferry charges,
isolated geographic regions).
WARRANTYAPPLICATION
This warranty applies to appliances used in residential
application; it does not cover their use in commercial
situations.
This warranty is for products purchased and retained
inthe50statesoftheU.S.A.,theDistrictofColumbiaand
Canada. The warranty applies even if you should move
during the warranty period. Should the appliance be sold
bytheoriginalpurchaser during the warranty period, the
newownercontinuestobeprotecteduntiltheexpiration
date of the original purchasers warranty period .
THERMADOR DOES NOT ASSUME ANY RE-
SPONSIBILITYFOR INCIDENTAL OR CONSE-
QUENTIAL DAMAGES. Some states do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you. This warranty gives you specific legal rights
and you may also have other rights which may vary from
state to state or province to province.
SERVICE DATA
For handy reference, the serial tag information has
been affixed to the back cover. For location of the serial
tag on the product, see Page 3. Keep your invoice for
warranty validation. To obtain service, see back cover.

Specifications are for planning purposes only. Refer to installation instructions and consult your countertop
supplier prior to making counter opening. Consult with a heating and ventilating engineer for your specific
ventilation requirements. For the most detailed information, refer to installation instructions accompanying
product or write Thermador indicating model number.
Wereservetherighttochangespecificationsordesignwithoutnotice.SomemodelsarecertifiedforuseinCanada.
ThermadorisnotresponsibleforproductswhicharetransportedfromtheUnitedStatesforuseinCanada.Check
with your local Canadian distributor or dealer.
For the most up to date critical installation dimensions by fax, use your fax handset and call 775/833-3600. Use
code #8030.
5551 McFadden Avenue, Huntington Beach, CA 92649 • 800/735-4328
ECO31669 • 20-02-579F • ©Thermador 2000 • Litho U.S.A. 2/00
Serial Number/Data Plate Location: Right Front Underside