Thermador PCG305W User manual


Use and care
GUIDE
Professional® Series Rangetops PCG305W PCG366W PCG364WD PCG486WD
THERMADOR.COM

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Table of contents
1 IMPORTANT SAFETY INSTRUCTIONS.................... 3
1.1 Safety definitions....................................................... 4
1.2 General information................................................... 4
1.3 Safe use.................................................................... 4
1.4 Gas requirements ..................................................... 6
1.5 State of California Proposition 65 Warnings .............. 6
2 Preventing material damage .................................... 7
2.1 Preventing rangetop damage.................................... 7
3 Environmental protection and energy-saving ........ 7
3.1 Disposal of packaging............................................... 7
3.2 Saving energy when using the cooktop..................... 7
4 Familiarizing yourself with your appliance ............. 8
4.1 Appliance.................................................................. 8
4.2 Control knobs............................................................ 8
5 Before using for the first time .................................. 9
5.1 Burner cap placement............................................... 9
5.2 Placing the burner grates.......................................... 9
5.3 Register your appliance .......................................... 10
6 Rangetop operation ................................................ 10
6.1 Turning on a burner................................................. 10
6.2 Automatic re-ignition ............................................... 10
6.3 In case of a power failure ........................................ 10
6.4 ExtraLow® feature .................................................. 10
6.5 PowerBoost® feature.............................................. 10
6.6 Recommended cooking settings ............................. 11
7 Electric griddle........................................................ 11
7.1 Operating the electric griddle .................................. 11
7.2 Griddle cooking recommendations .......................... 11
7.3 Seasoning the griddle plate..................................... 11
8 Cleaning and maintenance..................................... 11
8.1 General cleaning tips .............................................. 12
8.2 Cleaning recommendations..................................... 12
9 Troubleshooting...................................................... 15
10 Disposal................................................................. 15
10.1 Disposal of your old appliance .............................. 15
11 Customer Service ................................................. 16
11.1 Model number (E-Nr.) and production number
(FD) ...................................................................... 16
11.2 Rating plate location.............................................. 16
11.3 Product registration............................................... 16
12 STATEMENT OF LIMITED PRODUCT
WARRANTY........................................................... 16
12.1 What this warranty covers & Who it applies to....... 16
12.2 How long the warranty lasts .................................. 16
12.3 Repair/replace as your exclusive remedy.............. 17
12.4 Out of warranty product......................................... 17
12.5 Warranty exclusions.............................................. 17
12.6 Obtaining warranty service.................................... 18
12.7 Product information............................................... 18

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Read all instructions carefully before use. These precautions will reduce the risk of electrical shock, fire and injury to
persons. When using kitchen appliances, basic safety precautions must be followed including those in the following
pages.
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS

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1.1 Safety definitions
Here you can find explanations of the safety signal words
used in this manual.
WARNING
This indicates that death or serious injuries may occur as
a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur
as a result of non-observance of this warning.
NOTICE:
This indicates that damage to the appliance or property
may occur as a result of non-compliance with this advi-
sory.
Note:This alerts you to important information and/or tips.
1.2 General information
This Use and Care Guide explains the basics of operating
your appliance and those safety measures that must be
followed. For complete and safe installation information,
refer to the Installation Instructions included with the appli-
ance.
All product manuals may be downloaded online at
www.thermador.com/us/support/owner-manuals.
INSTALLER: Please leave these instructions with this unit
for the owner.
OWNER: Please retain these instructions for future refer-
ence. Read all safety instructions before operating the ap-
pliance. Have the installer show you where the electric cir-
cuit breaker and the gas supply shut-off valve are located
so you know how and where to turn off the gas and elec-
tricity to the appliance.
1.3 Safe use
WARNING
ALL APPLIANCES
▶Proper installation – Be sure your appliance is prop-
erly installed and grounded by a qualified technician.
▶Never use your appliance for warming or heating the
room.
▶Do not leave children alone – Children should not be
left alone or unattended in area where an appliance is
in use. They should never be allowed to sit or stand on
any part of the appliance.
▶Wear proper apparel – Loose-fitting or hanging gar-
ments should never be worn while using the appliance.
▶User servicing – Do not repair or replace any part of
the appliance unless specifically recommended in the
manual. All other servicing should be referred to an au-
thorized service provider.
▶Storage in or on appliance – Flammable materials
should not be stored in or near the appliance. To elimi-
nate risk of burns or fire caused by reaching over
heated surface units, cabinet storage located above the
surface units should be avoided.
▶Do not use water on grease fires – Smother fire or
flame or use dry chemical or foam-type extinguisher.
▶Use only dry potholders – Moist or damp potholders
on hot surfaces may result in burns from steam. Do not
let a potholder touch hot heating elements. Do not use
a towel or other bulky cloth.
WARNING
SURFACE COOKING UNITS
▶Use proper pan size – This appliance may be
equipped with surface burners of different sizes. Select
utensils having flat bottoms large enough to cover the
surface burner. The use of undersized utensils will ex-
pose a portion of the burner to direct contact and may
result in ignition of clothing. Proper relationship of uten-
sil to burner will also improve efficiency.
The flame size should not extend beyond the edge of
the cooking utensil. This instruction is based on safety
considerations.
▶Never leave surface burners unattended at high
heat settings – Boil-over causes smoking and greasy
spillovers that may ignite.
▶If applicable, make sure drip trays are in place – Ab-
sence of these trays during cooking may subject wiring
or components underneath to damage.
▶Protective liners – Do not use aluminum foil to line
oven bottoms. Improper installation of these liners may
result in a risk of electric shock, or fire.
▶Glazed cooking utensils – Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for range-top service without
breaking due to the sudden change in temperature.
IMPORTANT SAFETY INSTRUCTIONS
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▶Utensil handles should be turned inward and not
extend over adjacent surface units – To reduce the
risk of burns, ignition of flammable materials, and
spillage due to unintentional contact with the utensil,
the handle of a utensil should be positioned so that it is
turned inward, and does not extend over adjacent sur-
face units.
▶Clean the cooktop with caution – If a wet sponge or
cloth is used to wipe spills on a hot cooking area, be
careful to avoid steam burns. Some cleaners can pro-
duce noxious fumes if applied to a hot surface.
▶Do not soak removable heating elements – Heating
elements should never be immersed in water.
WARNING
DEEP FAT FRYERS
▶Use extreme caution when moving a grease kettle or
disposing of hot grease.
WARNING
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
UNITS. Surface units may be hot even though they are
dark in color. Areas near surface units may become hot
enough to cause burns.
▶During and after use, do not touch, or let clothing,
potholders, or other flammable materials contact sur-
face units or areas near units until they have had suffi-
cient time to cool. Among these areas are the cooktop
and areas facing the cooktop.
WARNING
VENTILATING HOODS
▶Clean ventilating hoods frequently – Grease should not
be allowed to accumulate on hood or filter.
▶This appliance should not be installed with a ventilation
system that directs air in a downward direction toward
the appliance. This type of ventilation system may
cause ignition and combustion problems with the appli-
ance resulting in personal injury, property damage, or
unintended operation. Ventilating systems that direct
the air upwards do not have any restriction.
An air curtain or other overhead range hood, which op-
erates by blowing a downward airflow onto a range,
shall not be used in conjunction with a gas range un-
less the hood and range have been designed and
tested in accordance with the Standard for Domestic
Gas Ranges, ANSI Z21.1 • CSA 1.1, and listed by an
independent testing laboratory for combination use.
▶When flambéing foods under the hood, turn the fan on.
WARNING
IN CASE OF AN ELECTRICAL FAILURE
▶If a gas control knob is turned ON and there is no elec-
trical power to operate the electronic igniters on the
burners, turn OFF the gas control knob and wait 5min-
utes for the gas to dissipate before lighting the burner
manually.
▶To light the burners manually, carefully hold a lighted
match to the burner ports and turn the gas control knob
to HI. During a power failure, you can use the standard
burners, but each must be lit with a match.
▶Do not attempt to light an XLO® burner manually.
These burners are equipped with the ExtraLow® fea-
ture and cannot be lit manually.
CAUTION
Do not store items of interest to children in cabinets above
an appliance or on the backguard of an appliance. Chil-
dren climbing on the appliance to reach items could be se-
riously injured.
WARNING
Do not allow meat probes or other utensils to come into
contact with the heating elements.
WARNING
Do not use the grill plate accessory for cooking exces-
sively fatty meats or products which promote flare-ups.
WARNING
When cooking fatty or oily foods on burners or the griddle,
adjacent gas burners can ignite airborne fumes. Use cau-
tion to avoid burns.
WARNING
DO NOT store or use corrosive chemicals, vapors, flam-
mables, or nonfood products in or near this appliance. It is
specifically designed for use when heating or cooking
food. The use of corrosive chemicals while heating or
cleaning will damage the appliance and could result in in-
jury.
NOTICE:
There is a possibility to discolor the back wall under cer-
tain cooking conditions.
IMPORTANT SAFETY INSTRUCTIONS
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WARNING
Storage in or on appliance – Flammable materials should
not be stored in or near the appliance.
▶DO NOT store or use corrosive chemicals, vapors,
flammables, or nonfood products in or near this appli-
ance. It is specifically designed for use when heating or
cooking food. The use of corrosive chemicals while
heating or cleaning will damage the appliance and
could result in injury.
1.4 Gas requirements
Natural gas w.c.
Minimum 7" (17.4 mbar)
Maximum 14" (34.9 mbar)
LP gas w.c.
Minimum 11" (27.4 mbar)
Maximum 14" (34.9 mbar)
¡A manual valve must be installed in an accessible loca-
tion in the gas piping external to the appliance for the
purpose of turning on or shutting off gas to the appli-
ance.
¡In the event a burner goes out and gas escapes, open
a window or a door. DO NOT attempt to use the appli-
ance until the gas has had time to dissipate. Wait at
least 5 minutes before using the appliance.
¡The maximum depth of cabinets installed above cook-
ing surface must be 13'' (330 mm).
For Massachusetts installations:
¡Installation must be performed by a qualified or li-
censed contractor, plumber or gas fitter qualified or li-
censed by the state, province or region where this ap-
pliance is being installed.
¡Shut-off valve must be a “T” handle gas cock.
¡Flexible gas connector must not be longer than 36"
(914 mm).
1.5 State of California Proposition 65
Warnings
This product may contain a chemical known to the State
of California, which can cause cancer or reproductive
harm. Therefore, the packaging of your product may bear
the following label as required by California:
IMPORTANT SAFETY INSTRUCTIONS
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Preventing material damage en-us
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Preventing material damage
2 Preventing material damage
Preventing material damage
2.1 Preventing rangetop damage
NOTICE:
OPERATIONAL FAULT.
▶Always turn the control knob to the OFF position when
the appliance is not being used.
Overheating can damage the cookware.
▶Do not heat empty pots or pans.
Aluminum foil and plastic melt on hot burners.
▶Do not let aluminum foil or plastic come into contact
with hot burners.
A build-up of heat may damage the appliance.
▶Never cover the cooktop, for example with aluminum foil
or oven protectors.
▶Do not place roasters, frying pans or grill stones on
more than one burner at a time.
▶Only use the accessories specified.
Acidic liquids such as lemon juice or vinegar may damage
the surface finish of the appliance.
▶Remove spilled liquids immediately. Use caution while
the burners are still hot.
Heat may cause damage to adjacent appliances or furni-
ture. If the appliance is in operation for an extended pe-
riod, heat and moisture will be generated. Additional venti-
lation is required.
▶Open the window or switch on an extractor hood that
discharges the extracted air and moisture outside the
building.
Environmental protection and energy-saving
3 Environmental protection and en-
ergy-saving
Environmental protection and energy-saving
3.1 Disposal of packaging
The packaging materials are environmentally compatible
and can be recycled.
▶Sort the individual components by type and dispose of
them separately.
3.2 Saving energy when using the cooktop
If you follow these tips, your appliance consumes less en-
ergy.
Select a cookware diameter that matches the burner.
Center the cookware on the burner.
Tip:Cookware manufacturers usually state the top diame-
ter of the cookware. The diameter of the cookware base is
usually smaller.
aThe energy is targeted at the cookware.
If you use cookware that is too small, energy is wasted.
If the cookware is too large, much energy is used to
heat up the cookware.
Close cookware with a fitting lid.
aCooking without a lid consumes more energy.
Only lift the lid when necessary.
aIf you lift the lid, a lot of energy can escape.
Use a glass lid.
aIf you use a glass lid, you can look inside the cookware
without lifting the lid.
Use cookware with a solid flat bottom.
aCurved cookware bases increase energy consumption.
Use a cookware size that matches the amount of food you
want to cook.
aCookware with little content consumes a lot of energy.
Cook with a small amount of water.
aMore water requires more energy to heat it up.
Select a lower power level as soon as possible. Select a
suitable power level to continue cooking.
aFor ongoing cooking a lower power level is sufficient.

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Familiarizing yourself with your appliance
4 Familiarizing yourself with your appliance
Familiarizing yourself with your appliance
This Use and Care Guide covers several models. Your model may have some but not all of the features listed.
4.1 Appliance
Here you can find an overview of the parts of your appliance.
Note:The graphics are representative. Your appliance may have different graphic or design appearances.
2 4
6 7
1 3
8
5
1
Island trim included or low backguard ordered sep-
arately
See Installation Guide concerning spacing behind
the rangetop when using the rangetop with the is-
land trim.
2
STAR® burners
3
Burner grates
4
Griddle
5
Griddle tray
6
Panel light switch
7
Control knobs and bezels
8
LED panel light
4.2 Control knobs
The icon next to each control knob shows the layout of the
rangetop. The black section shows which burner the con-
trol knob is designated to.
Depending on model and functions, the control knobs may
have the following markings:
Position Setting
OFF Burner or cooking zone turned off
Burners
Ignition
HI Highest standard heat setting
LO Lowest standard heat setting
XLO ExtraLow®
XHI PowerBoost®

Before using for the first time en-us
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Position Setting
Electric
griddle
250 - 500 Temperature setting in °F
Before using for the first time
5 Before using for the first time
Before using for the first time
Carry out these steps before using your appliance.
¡The appliance must be properly installed by a qualified
service provider before use.
¡Read and understand all safety precautions → Page3
and information in the Use and Care Guide prior to op-
erating.
¡This Use and Care Guide covers several models. Not
all features are available on all models.
5.1 Burner cap placement
The burner caps must be properly placed for the cooktop
to function properly.
If the burner cap is not properly placed, one or more of the
following may occur:
¡Burner flames are too high
¡Flames shoot out of the burners
¡Stainless steel discolorations
¡Burners do not ignite
¡Burner flames light unevenly
¡Burner emits gas odor
WARNING
To prevent flare-ups do not use the cooktop without all
burner caps and all burner grates properly positioned.
CAUTION
To prevent burns, do not touch burner caps or grates while
hot.
▶Turn the cooktop off and allow the burners to cool.
Your rangetop has sealed STAR® burners. There are no
burner parts under the rangetop to clean, disassemble or
adjust.
Placing the burner caps
Each cap has a letter (B, D, or F) cast in the underside of
the cap that corresponds to a letter (B, D, or F) cast in the
burner base that is attached to the appliance.
1. Place each burner cap on its correct burner base per its
corresponding letter designation.
2. Place the burner cap gently on top of base so that the
prongs of the burner base fit snugly into the groove of
the burner cap.
3. Check each burner to make sure there is no gap be-
tween the burner cap and burner base.
‒Gently try to move the burner caps from side to side
to check if the caps are properly placed on the burner
bases.
‒When properly placed, each burner cap rests flat on
top of its burner base, and completely covers the
star-shape of the burner base when viewed from the
top.
5.2 Placing the burner grates
For proper combustion do not use the rangetop without
the burner grates in place.
1. Place the burner grates flat-side down and align them
into the rangetop recess.
2. The burner grates should rest flush against each other
and against the sides of the recess.

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5.3 Register your appliance
▶Register your Thermador product to access your prod-
uct related information. For product registration informa-
tion see
→ "Customer Service", Page16 .
Rangetop operation
6 Rangetop operation
Rangetop operation
Here you will find out everything you need to know about
operating your rangetop.
6.1 Turning on a burner
CAUTION
DO NOT touch the burners when the igniters are sparking.
WARNING
Escaping gas can ignite.
▶If the burner does not turn on after 15seconds, turn off
the control knob and open the door or window in the
room. Wait at least 1minute before igniting the burner
again.
1. Press in on the knob and turn it counter-clockwise to ⁠.
2. Rotate the knob to any flame setting between HI and
LO.
Note:There is a slight sound associated with gas com-
bustion and ignition. This is a normal condition.
Turning off a burner
▶Turn the control knob clockwise to OFF.
6.2 Automatic re-ignition
Each burner has its own electronic igniter that sparks
when the burner is turned on. Each burner should light in
four seconds or less.
¡If a burner does not light, check to see that the cap is
positioned correctly on the base.
¡If one or more burners blow out, the electronic igniter
automatically activates to re-light the flame. Do not
touch the burners when the igniters are active.
¡For flame height verification and adjustment instruc-
tions, refer to the Installation Guide included with the
appliance.
6.3 In case of a power failure
WARNING
In the event of a power failure, turn all knobs to the OFF
position. Only the burners that are not equipped with the
ExtraLow® feature can be lit manually.
▶Refer to the instructions IN CASE OF AN ELECTRICAL
FAILURE listed in the IMPORTANT SAFETY IN-
STRUCTIONS. → Page5
6.4 ExtraLow® feature
The XLO feature cycles the burner flame on and off in var-
ious increments to maintain a very low temperature. The
60-second revolution (as low as 10seconds on and
50seconds off) allows you to keep your food warm with
less stirring than a conventional burner on a simmer.
To vary the amount of XLO heat to suit the food and quan-
tity, you can set the control knob anywhere within the XLO
range marked on the knob.
When on simmer, the XLO STAR® burners will have a
slightly higher flame than the simmer on the standard
STAR® burners. This operation is normal.
Knob position ExtraLow® level
Lowest ExtraLow® setting
The flame cycles on for approximately
10seconds and off for 50seconds of
each minute.
Highest ExtraLow® setting
The flame cycles on for approximately
50seconds and off for 10seconds of
each minute.
6.5 PowerBoost® feature
With this feature you can quickly boil water, sear steaks or
stir-fry vegetables.
To use PowerBoost® turn the control knob to XHI.
To turn off PowerBoost® turn the control knob to a differ-
ent power level.

Electric griddle en-us
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6.6 Recommended cooking settings
Food Start setting Finish setting standard
burner Finish setting ExtraLow® burner
Melting chocolate XLO:
May be stirred to hasten
melting
XLO:
Allow 10 - 15minutes to melt
Simmering tomato sauce MED HI:
Cook meat/ vegetables, fol-
low recipe
LO:
To maintain simmer XLO: Simmer to thicken sauce,
uncovered
Electric griddle
7 Electric griddle
Electric griddle
7.1 Operating the electric griddle
NOTICE:
DO NOT heat cookware on the griddle surface.
Take care to avoid scratching or gouging the surface.
▶DO NOT cut food directly on the griddle plate.
▶DO NOT use metal utensils.
▶Use plastic or wood utensils.
1. Press and turn the griddle knob clockwise to the desired
temperature.
2. Preheat the griddle.
3. Add butter, margarine, oil or shortening if desired.
4. Clean the grease tray after every use.
7.2 Griddle cooking recommendations
Level foods to a uniform thickness to ensure even cooking.
Food 12" griddle 24" griddle
Bacon, sausage patties HI MED HI
Hamburgers HI HI
Sirloin steak HI HI
Pork chops HI MED HI
Turkey burgers HI HI
Fried eggs MED MED
Pancakes MED HI MED HI
Fried rice MED HI MED HI
Grilled cheese sandwich MED HI MED HI
7.3 Seasoning the griddle plate
Seasoning is a process by which a layer of animal fat or
vegetable oil is applied and baked into the cookware. If the
griddle plate seems to lose its non-stick abilities over time,
seasoning can help regain the griddle’s non-stick proper-
ties.
Note:The 24" griddle plate is too wide to fit in the oven
cavity. Follow the instructions in this section if your appli-
ance has a 12" griddle plate.
1. The griddle plate must be clean and all residue re-
moved before the griddle plate is seasoned.
‒Before seasoning or re-seasoning your griddle plate,
buff off any residue with a mixture of coarse salt and
a small amount of white vinegar.
‒Rinse well with clean water.
‒Dry the griddle plate thoroughly.
2. Use a paper towel to apply a thin, even coating of lard,
shortening, or olive oil to the griddle surface.
3. Bake the griddle plate in the oven at 350°F (175°C) for
1hour.
4. Remove the griddle plate from the oven and allow to
cool to room temperature.
5. Apply another layer, bake and let cool at least 2more
times.
Cleaning and maintenance
8 Cleaning and maintenance
Cleaning and maintenance
To keep your appliance working efficiently for a long time,
it is important to clean and maintain it carefully.
For more cleaning recommendations and tips to get the
most out of your appliance, refer to the website:
¡USA: www.thermador.com/us/support/customer-care
¡Canada: www.thermador.ca/en/support/customer-care
WARNING
Clean Cooktop With Caution.
▶If a wet sponge or cloth is used to wipe spills on a hot
cooking area, be careful to avoid steam burn.
▶Some cleaners can produce noxious fumes if applied to
a hot surface.
▶Do not clean the appliance while it is still hot.
¡For customers in the USA:
You can purchase suitable cleaners from Customer
Support or in our online shop www.thermador.com/us/
accessories.
¡For customers in Canada:

en-us Cleaning and maintenance
12
Visit this web page to learn how to purchase cleaners
for your appliance, www.thermador.ca/en/support/filters-
cleaners-accessories.
Tip:Thermador cleaners have been tested and approved
for use on Thermador appliances. Other recommended
cleaners do not constitute an endorsement of a specific
brand.
8.1 General cleaning tips
Only use suitable cleaning agents to avoid damage to the
appliance surfaces.
Suitable cleaners
¡Use the mildest cleaning procedure that will do the job
efficiently and effectively. Some cleaners of the same
type are harsher than others. Try on a small inconspicu-
ous area first.
¡Always rub metal finishes in the direction of the polish
lines for maximum effectiveness and to avoid marring
the surface.
¡Use only clean soft cloths, sponges, paper towels, fi-
brous brushes, plastic, non-metal or steel wool soap
pads for cleaning and scouring, as recommended on
the chart.
¡Most exterior parts of this appliance can be cleaned
with hot sudsy water (except the various items specifi-
cally identified otherwise). When rinsing is required,
rinse thoroughly.
¡Always wipe dry immediately to avoid water marks.
Avoid these cleaners
¡Do not use commercial oven cleaners such as Easy
Off®1. They may damage the oven finish or parts.
¡DO NOT USE CHLORINE BASED CLEANERS.
8.2 Cleaning recommendations
Clean only those parts of your range that are listed in this
cleaning chart.
WARNING
To avoid risk of electrical shock, DO NOT use a steam
cleaner or high pressure cleaners to clean the appliance.
Penetrating moisture may cause electrical shock.
NOTICE:
Humidity might enter the appliance interior, if you remove
the control knobs during cleaning. This may damage the
appliance.
▶Do not remove the control knobs when cleaning the ap-
pliance.
Part/Material Cleaning instructions Recommendations
Bezels and control
knobs/ chrome, metal
¡Wipe with hot soapy water.
¡Rinse and dry immediately. Recommended cleaners:
¡Dish soap and hot water
Important notes:
¡DO NOT soak knobs.
¡DO NOT force knobs onto wrong valve shaft.
Burner base/ brass
Burner cap/ cast iron
¡Wipe with recommended
cleaner.
¡A stiff nylon bristle tooth brush
can be used to clean port open-
ings.
¡Rinse and dry immediately.
¡Dry the burners completely. If
there are water droplets or
damp patches on the rangetop
when you start cooking, the
enamel may be damaged.
¡Make sure the burner caps are
seated correctly on the burner
bases after cleaning.
Recommended cleaners:
¡Non-abrasive cleaner: Dish soap and hot water
¡Mild abrasive cleaners:
– Bon Ami®1
– Barkeepers Friend®1
– Wright's® All Purpose Brass Polish1
Important notes:
¡DO NOT scratch or gouge the port openings of the
burner cap.
¡Do not clean the burner parts in the dishwasher. They
may be damaged.
1These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home
Appliances Corporation or its affiliated companies.
1These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home
Appliances Corporation or its affiliated companies.

Cleaning and maintenance en-us
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Part/Material Cleaning instructions Recommendations
Burner grates/ porce-
lain enamel on cast
iron
¡Wait until the appliance has
cooled.
¡Carefully lift off the burner
grates and place them on a pro-
tected surface.
¡Scrub with a non-metallic brush
and soapy water. Carefully
clean around the rubber feet. If
the rubber feet come off, the
grates may scratch the rangetop
surface.
¡Dry the burners grates com-
pletely. If there are water
droplets or damp patches on the
cooktop when you start cooking,
the enamel may be damaged.
¡Place the burner grates in their
proper position.
Recommended cleaners:
¡Non-abrasive cleaners:
– Dish soap and hot water.
– Fantastik®1
¡Mild abrasive cleaners:
– Bon Ami®1
– Soft Scrub®1
¡For stubborn stains:
– Soap-filled steel wool pad.
– Other degreaser
¡For metal deposits from aluminum or copper pans:
– Scotch Brite™1
– Course steel wool pad
Important notes:
¡The grates are heavy; use care when you lift them up.
¡Acidic and sugar-laden spills deteriorate the enamel. Re-
move soil immediately after the appliance has cooled
enough to touch.
¡Blisters, crazing or chips are common due to the ex-
treme temperatures on the grate fingers and rapid tem-
perature changes.
¡If you use abrasive cleaners too vigorously or too often
they may eventually mar the enamel.
¡DO NOT clean in a self-cleaning oven.
Exterior finish/ stain-
less steel
¡Clean with soapy water and soft
cloth, then rinse and dry with a
soft cloth.
¡Condition steel with the Ther-
mador Stainless Steel Condi-
tioner (part # 00576697).
¡Remove water spots with a cloth
dampened with white vinegar.
¡Remove heat discoloration with
Bar Keeper's Friend®1.
Recommended cleaners:
¡Non-abrasive cleaner:
– Dish soap and hot water
– Fantastik®1
– Household vinegar for hard water spots
¡Mild abrasive cleaners:
– Bon Ami®1
– Barkeepers Friend®1
– Wright's® All Purpose Brass Polish1
¡Stainless steel cleaners:
– Siege®1 Stainless Steel and Aluminum Cleaner
– Stainless Steel Magic®1
– Thermador Stainless Steel Conditioner (part #
00576697)
Important notes:
¡Never allow food stains or salt to remain on stainless
steel for any length of time.
¡Always wipe or rub in the direction of the grain.
¡Chlorine or chlorine compounds in some cleansers are
corrosive to stainless steel. Check the ingredients on the
label of the cleanser.
Gas rangetop surface/
porcelain enamel
¡Wipe with recommended
cleaner.
¡Rinse and dry immediately.
¡Make sure the burner caps are
seated properly on the burner
base after cleaning.
Recommended cleaners:
¡Non-abrasive cleaner: Dish soap and hot water
¡Mild abrasive cleaners:
– Bon Ami®1
– Barkeepers Friend®1
– Soft Scrub®1
¡For burned-on food:
– Soap-filled fiber or steel wool pad
Important notes:
¡Acidic and sugar-laden spills deteriorate the enamel. Re-
move soil immediately after the appliance has cooled
enough to touch.
¡Do not use wet sponge or towel on hot porcelain.
¡Always apply minimal pressure with abrasive cleaners.
1These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home
Appliances Corporation or its affiliated companies.

en-us Cleaning and maintenance
14
Part/Material Cleaning instructions Recommendations
Griddle plate/ alu-
minum with non-stick
coating
¡Allow the griddle to cool.
¡Wipe with hot soapy water.
¡Rinse with warm water and dry
with a soft cloth.
Recommended cleaners:
¡Non-abrasive cleaners: Dish soap and hot water
Important notes:
¡NEVER flood a hot griddle plate with cold water. This
can damage the griddle plate.
¡DO NOT clean the griddle plate in a self-cleaning oven.
¡The griddle plate is dishwasher safe, however, hand-
washing the griddle plate is recommended.
Griddle grease tray ¡Remove the grease tray after
the grease has cooled.
¡Discard grease into a grease re-
sistant container for disposal.
¡Rinse and dry immediately.
Recommended cleaners:
¡Non-abrasive cleaners: Dish soap and hot water
¡The grease tray is dishwasher-safe.
Important notes:
¡Clean the grease tray after each use.
¡Do not let the grease tray fill up so far that tipping it spills
the grease.
Igniters/ ceramic Clean with a cotton swab damp-
ened with soapy water. Recommended cleaners: ¡Dish soap and hot water
¡Fantastik®1
Important notes:
¡DO NOT use sharp tools to scrape the igniters. The ignit-
ers are fragile. If an igniter is damaged, it may not light
the burner.
1These marks are registered trademarks of their respective owners. All other trademarks are trademarks of BSH Home
Appliances Corporation or its affiliated companies.

Troubleshooting en-us
15
Troubleshooting
9 Troubleshooting
Troubleshooting
You can eliminate minor issues on your appliance your-
self. Please read the information on eliminating issues be-
fore contacting Customer Service. This may avoid unnec-
essary repair visits.
WARNING
Improper repairs are dangerous.
▶Only authorized service providers should repair the ap-
pliance.
▶If the power cord of this appliance becomes damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service, or an authorized service
provider in order to prevent injury.
▶Only original spare parts may be used to repair the ap-
pliance.
▶If the appliance has an issue, call Customer Service.
Issue Cause and troubleshooting
The general electrical system of
the appliance is not working. The circuit breaker has tripped.
1. Check circuit breaker or fuse box to your house.
2. Make sure there is proper electrical power to the appliance.
The plug for the power cord is not plugged in.
▶Connect the appliance to the power supply.
There has been a power failure.
▶Check whether the lighting in your kitchen or other appliances in the room are
working.
The igniter sparks intermittently. The ceramic igniter is wet or dirty.
▶Carefully dry or clean the igniter.
The burner ports are clogged.
▶Clean the ports on the burner cap with a wire, a needle or straightened paper
clip.
There is a smell of gas in the
kitchen. A gas valve has been left on.
▶Turn off the gas taps.
Incorrect coupling of gas cylinder.
▶Check the proper connection to the gas cylinder.
The gas pipe to the appliance is leaking.
1. Shut off the gas supply at the main gas valve.
2. Ventilate the premises.
3. Immediately notify an authorised installation technician to check and certify the
installation.
4. Do not use the appliance until you can be sure there are no gas leaks in the gas
supply line or the appliance.
The igniter clicks more than four
times before lighting. The burner parts are not positioned correctly.
▶Position the burner parts correctly.
The igniters spark constantly. The appliance is not connected properly to the power supply.
1. Refer to the Installation Guide.
2. Have a qualified electrician ground the appliance properly.
The electrical power supply is incorrectly polarized.
1. Refer to the Installation Guide.
2. Have a qualified electrician ground the appliance properly.
The igniters spark but no flame ig-
nition. The gas supply valve is in "OFF" position.
▶Open the gas valves.
Disposal
10 Disposal
Disposal
10.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
1. Unplug the appliance from the power supply.
2. Cut through the power cord.
3. Dispose of the appliance in an environmentally respon-
sible manner.
Information about current disposal methods can be ob-
tained from your specialist dealer or local authority.

en-us Customer Service
16
Customer Service
11 Customer Service
Customer Service
With any warranty repair, we will make sure your appli-
ance is repaired by an authorized service provider using
genuine replacement parts. We use only genuine replace-
ment parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will need the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-800-735-4328
www.thermador.com/support
www.thermador.com/us/accessories
CA:
1-800-735-4328
www.thermador.ca
www.thermador.ca/en/support/filters-cleaners-accessories
11.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
11.2 Rating plate location
The rating plate is located as indicated in the figure below.
Rating plate
11.3 Product registration
Register your Thermador product to access to your prod-
uct related information.
You may register your product through one of the
following ways:
¡Register with your phone (USA only):
– Take a photo of the camera icon on the registration
card, including the points ( ).
– Text the photo to 21432.
(USA only, text and data rates may apply.)
¡Mail in the completed product registration card to the
address printed on the card.
¡Register your product online at
– US: www.thermador.com
– Canada: www.thermador.ca
¡Call Thermador Customer Service at 1-800-735-4328.
STATEMENT OF LIMITED PRODUCT WARRANTY
12 STATEMENT OF LIMITED
PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
12.1 What this warranty covers & Who it ap-
plies to
The limited warranty provided by BSH Home Appliances
(“Thermador“) in this Statement of Limited Product War-
ranty applies only to the Thermador appliance sold to you
(“Product“), provided that the Product was purchased:
¡For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal house-
hold purposes.
¡New at retail from a BSH authorized dealer or directly
from BSH (not a display, "as is", or previously returned
model), and not for resale, or commercial use.
¡Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply to the original pur-
chaser of the product warranted herein and to each suc-
ceeding owner of the product purchased for ordinary home
use during the term of the warranty.
Please make sure to register your Product; while not nec-
essary to effectuate warranty coverage, it is the best way
for Thermador to notify you in the unlikely event of a safety
notice or product recall.
12.2 How long the warranty lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of seven hun-
dred and thirty (730) days from the date of the original de-
livery. The foregoing timeline begins to run upon the date
of original delivery, and shall not be stalled, tolled, ex-
tended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic de-
fects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or
other damage to the finish) of the Product, for a period of
sixty (60) days from the date of delivery or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by kitchen

STATEMENT OF LIMITED PRODUCT WARRANTY en-us
17
lighting, product location, or other similar factors. This cos-
metic warranty specifically excludes any display, floor, “As
Is”, or “B” stock appliances.
12.3 Repair/replace as your exclusive rem-
edy
During this warranty period, Thermador or one of its au-
thorized service providers will repair your Product without
charge to you (subject to certain limitations stated herein)
if your Product proves to have been manufactured with a
defect in materials or workmanship. If reasonable attempts
to repair the Product have been made without success,
then Thermador will replace your Product (upgraded mod-
els may be available to you, in Thermador's sole discre-
tion, for an additional charge). Nothing in this warranty re-
quires damaged or defective parts to be replaced with
parts of a different type or design than the original part. All
removed parts and components shall become the property
of Thermador at its sole option. All replaced and/or re-
paired parts shall assume the identity of the original part
for purposes of this warranty and this warranty shall not be
extended with respect to such parts. Thermador's sole lia-
bility and responsibility hereunder is to repair manufac-
turer-defective Product only, using a Thermador autho-
rized service provider during normal business hours. For
safety and property damage concerns, Thermador highly
recommends that you do not attempt to repair the Product
yourself, or use a non-authorized service provider; Ther-
mador will have no responsibility or liability for damage re-
sulting from repairs or work performed by a non-autho-
rized service provider. Authorized service providers are
those persons or companies that have been specially
trained on Thermador products, and who possess, in
Thermador's opinion, a superior reputation for customer
service and technical ability (note that they are indepen-
dent entities and are not agents, partners, affiliates or rep-
resentatives of Thermador). Nevertheless, taking your
product to be serviced by a repair shop that is not affiliated
with or an authorized dealer of Thermador will not void this
warranty. Also, using third-party parts will not void this
warranty. Notwithstanding the foregoing, Thermador will
not incur any liability, or have responsibility, for the Prod-
uct if it is located in a remote area (more than 100 miles
from an authorized service provider) or is reasonably inac-
cessible, hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you re-
quest, Thermador would still pay for labor and parts and
ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any
travel time or other special charges by the service com-
pany, assuming they agree to make the service call. Fur-
ther, to the extent you have installed the Product in a diffi-
cult-to-access location or have otherwise installed tempo-
rary or permanent fixtures that create barriers to accessing
or removing the Product, Thermador will not incur any lia-
bility for, or have responsibility, for work or costs associ-
ated with moving the Product or otherwise creating access
to the Product in order to repair or replace it. All such
costs shall be your sole responsibility.
12.4 Out of warranty product
Thermador is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs, pro-
rates, or Product replacement, once this warranty has ex-
pired.
12.5 Warranty exclusions
The warranty coverage described herein excludes all de-
fects or damage that are not the direct fault of Thermador,
including without limitation, one or more of the following:
¡Use of the Product in anything other than its normal,
customary and intended manner (including without limi-
tation, any form of commercial use, use or storage of an
indoor product outdoors, use of the Product in conjunc-
tion with air or water-going vessels).
¡Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including selfperformed "fixing" or
exploration of the appliance's internal workings).
¡Adjustment, alteration or modification of any kind.
¡A failure to comply with any applicable state, local, city,
or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the prod-
uct in strict conformity with local fire and building codes
and regulations.
¡Ordinary wear and tear, spills of food, liquid, grease ac-
cumulations, or other substances that accumulate on,
in, or around the Product.
¡Any external, elemental and/or environmental forces
and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surrounding
the appliance, and acts of God.
¡Service calls to correct the installation of your Product,
to instruct you how to use your Product, to replace
house fuses or correct house wiring or plumbing.
¡Removal and replacement of trim or decorative panels
that interfere with servicing the Product.
¡Damage or defects caused by labor or parts installed by
any non-authorized service provider, unless approved
by Thermador before service is performed.
In no event shall Thermador have any liability or responsi-
bility whatsoever for damage to surrounding property, in-
cluding cabinetry, floors, ceilings, and other structures or
objects around the Product. Also excluded from this war-
ranty are Products, on which the serial numbers have
been altered, defaced, or removed; service visits to teach
you how to use the Product, or visits where there is noth-
ing wrong with the Product; correction of installation prob-
lems (you are solely responsible for any structure and set-
ting for the Product, including all electrical, plumbing or
other connecting facilities, for proper foundation/flooring,
and for any alterations including without limitation cabi-
netry, walls, floors, shelving, etc.); and resetting of break-
ers or fuses
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY
SETS OUT YOUR EXCLUSIVE REMEDIES WITH RE-
SPECT TO PRODUCT, WHETHER THE CLAIM ARISES
IN CONTRACT OR TORT (INCLUDING STRICT LIABIL-

en-us STATEMENT OF LIMITED PRODUCT WARRANTY
18
ITY, OR NEGLIGENCE) OR OTHERWISE. THIS WAR-
RANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED. ANY WARRANTY
IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTH-
ERWISE, SHALL BE EFFECTIVE ONLY FOR THE PE-
RIOD THAT THIS EXPRESS LIMITED WARRANTY IS
EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDEN-
TAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION TIME AWAY FROM WORK, HO-
TELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH
ARE DEFINITIVELY CAUSED EXCLUSIVELY BY THER-
MADOR, OR OTHERWISE. SOME STATES DO NOT AL-
LOW THE EXCLUSION OR LIMITATION OF INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES, AND SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE EX-
CLUSIONS OR LIMITATIONS MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be
effective unless authorized in writing by an officer of BSH.
12.6 Obtaining warranty service
To obtain warranty service for your product, you should
contact Thermador Customer Support at 1-800-735-4328
to schedule a repair.
12.7 Product information
For handy reference, copy the information below from the
rating plate. Keep your invoice and/or delivery documents
for warranty validation.
Model number (E-Nr.)
Production number
(FD)
Date of delivery

fr-ca
19
Table des matières
1 IMPORTANTES CONSIGNES DE SÉCURITÉ ........ 20
1.1 Définitions des termes de sécurité .......................... 21
1.2 Informations générales............................................ 21
1.3 Utilisation sécuritaire............................................... 21
1.4 Exigences en matière de gaz .................................. 23
1.5 Mises en garde conformément à la proposition 65
de l'État de Californie .............................................. 24
2 Prévenir les bris matériels ..................................... 25
2.1 Prévention des dommages sur la cuisinière ............ 25
3 Protection de l'environnement et économies ....... 25
3.1 Mise au rebut de l’emballage .................................. 25
3.2 Économie d'énergie lors de l'utilisation de la table
de cuisson............................................................... 25
4 Description de l'appareil ........................................ 26
4.1 Électroménager....................................................... 26
4.2 Boutons de commande ........................................... 26
5 Avant d'utiliser pour la première fois .................... 27
5.1 Placement du chapeau du brûleur........................... 27
5.2 Placer les grilles de brûleur ..................................... 27
5.3 Enregistrer votre appareil........................................ 28
6 Fonctionnement de la table de cuisson ................ 28
6.1 Allumer un brûleur................................................... 28
6.2 Rallumage automatique .......................................... 28
6.3 En cas de panne de courant ................................... 28
6.4 Fonctionnalité ExtraLow® ....................................... 28
6.5 Fonctionnalité PowerBoost®................................... 29
6.6 Paramètres de cuisson recommandés .................... 29
7 Plaque électrique .................................................... 29
7.1 Fonctionnement de la plaque électrique.................. 29
7.2 Recommandations de cuisson sur la plaque
chauffante ............................................................... 29
7.3 Assaisonner la plaque de cuisson ........................... 29
8 Nettoyage et entretien ............................................ 30
8.1 Conseils généraux de nettoyage............................. 30
8.2 Recommandations en matière de nettoyage ........... 31
9 Dépannage .............................................................. 34
10 Élimination ............................................................ 34
10.1 Éliminer un appareil usagé.................................... 34
11 Service à la clientèle............................................. 34
11.1 Numéro de modèle (E-Nr.) et numéro de
fabrication (FD) ..................................................... 35
11.2 Emplacement de la plaque signalétique................ 35
11.3 Enregistrement de produit..................................... 35
12 ÉNONCÉ DE LA GARANTIE LIMITÉE DU
PRODUIT................................................................ 35
12.1 Couverture de la garantie limitée........................... 35
12.2 Durée de la garantie.............................................. 35
12.3 Réparation ou remplacement : votre recours
exclusif.................................................................. 36
12.4 Produit hors garantie............................................. 36
12.5 Exclusions de garantie.......................................... 36
12.6 Obtention du service de garantie........................... 37
12.7 Information sur le produit ...................................... 37

fr-ca
20
Lisez toutes les instructions attentivement avant l’utilisation. Ces précautions réduiront le risque d’électrocution,
d’incendie et de blessure pour les personnes utilisant l’appareil. Lorsque vous utilisez des appareils électroménagers,
il importe de suivre les précautions de sécurité de base, y compris celles indiquées dans les pages suivantes.
IMPORTANTES CONSIGNES DE SÉCURITÉ
LIRE ET CONSERVER CES INSTRUCTIONS