Thermo Sphere 12V DE User manual

INSTRUCTION GUIDE
HEATING | WALL
TOWEL BARS
Live well....
ThermoSphere 12V DE Towel
Bar Installation Guide
Watch the video!

2+44 (0) 800 019 5899
Warranty terms &
conditions
ThermoSphere covers all its products
with a satisfaction guarantee. In
addition, ThermoSphere will supply a
replacement product where a fault is
shown to be caused by manufacture,
materials or workmanship providing the
goods have been installed correctly and
according to installation instructions.
This guarantee does not include removal,
freight or installation costs.
To use the warranty, repair or service
the customer must provide a purchase
invoice or receipt and a completed
warranty registration form.
If the product develops a fault within
the warranty period due to normal wear
and tear, ThermoSphere at its discretion
will recognise whether it‘s a faulty
product or not. If it is impossible or not
economical for the manufacturer to
repair the product, the manufacturer will
replace the faulty product with a new
unit of the same model or if there is no
stock available of the same model as the
product, the manufacturer will replace
the product with a new unit of a similar
size. No responsibility can be taken for
altered dimensions and lining up of
existing holes.
The repair service offered within the
warranty period only covers the faults
and problems as developed from the
manufacturer‘s errors. Any damage
caused by improper use, carelessness or
incorrect wiring is not covered.
ThermoSphere is not responsible for
any monetary loss or injuries caused
by improper use or installation of this
product.
Please Note: Full Terms and Conditions
are available on request.
Email [email protected] to
request your copy or give us a call.
Safety and care
information
ThermoSphere Towel Bars should be
connected to the electrical supply by a
qualied electrician and in accordance
with current local regulations.
We recommend that the towel bar is
installed with the bottom bar at least
600mm from the oor and with a
300mm clearance from permanent
xtures.
Recommended spacing between bars
is 150mm.
ThermoSphere Heated Towel Bars can
be xed onto timber stud, steel stud or
masonry (solid or cavity) walls.
Stud walls require noggins at the correct
position for all xings and if the exact
position cannot be determined early in
the job, we recommend using noggins
covered with 18mm construction ply or
OSB covering a larger area.
Fixing to plasterboard or cement
sheeting alone is not recommended as
the boards will not support the towel
bars and xings long term.
If your towel bars are going to be
installed before tiling it is imperative
that the xing spigots and/or mounting
system is installed perfectly level.
We recommend using a laser level
and checking the level periodically
throughout installation.
Towel bars are 12V SELV (safety extra
low voltage) and can be installed in
bathrooms.
Ensure any controls used are installed in
correct zone according to the IP rating of
the control .
Ensure that your towel bar electrical
circuit is protected by a suitably rated
RCD.
Do not use the towel bar to hold
towels or other articles that have been
in contact with oil, petroleum based
products or dry cleaning uids.
This appliance is intended to warm and
dry towels not heat spaces.
Do not immerse your towel bar in liquid.
Ensure the transformer is located no
further than 2m from the ThermoSphere
Towel Bar.
Ensure the transformer is accessible and
has adequate ventilation.
Care information
The Stainless Steel nish of your
towel bar is hard wearing and easy to
maintain. However any harsh scrubbing,
scratching or acid based cleaning
products will damage the surface of
your towel bar.
Clean with a soft cloth dampened with
warm and mild soapy water only. Dry
immediately for the best nish.
Max weight warning
ThermoSphere towel bars are designed
to hold towels only, and must not be
subjected to excessive forces over 10kg.
Towel bars must not be climbed on or
used as support rails.
This can result in injury and can cause
damage to the towel bars which is not
covered under the guarantee.

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Contents
What's in the box? .........................................
Key considerations .........................................
Installing over nished tiles ............................
Installing before tiles ......................................
Muliple bars before tiles ................................
Cable management ........................................
Wiring schematics ..........................................
Available models .............................................
4
5
6
8
10
12
13
14
Watch the installation videos!
How to install
over nished
tiles
How to install
with spigots
before tiling
How to install
multiple bars
with a mounting
system

4+44 (0) 800 019 5899
What’s in the box?
You will also need
1. Towel bar
2. Power lead 2m
3. Hex key
4. Mounting studs
5. Fixing screws
6. Wall plugs
• Fixings that are suitable for your wall substrate
• Laser level or spirit level
• Cordless drill or impact driver
• Marker pen or pencil
• 15mm diamond hole cutter bit
• 25mm timber hole cutter bit
• Suitably rated 12V transformer(s)
• 230V electrical supply
• Fibreglass mesh tape
1
2
3
4
5
6

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Key considerations
Install spigots (if using) before you tile!
You MUST make sure xing spigots are level!
Low voltage transformers
Max tiling depth is 45mm
Use the right xings for your wall substrate
DE Towel Bar xing spigots are designed for installation before
tiling. You must install the xing spigots and run cables before
you tile the wall. Each towel bar comes with xing studs for
installing over a nished tiled wall.
Because the xing spigots and mounting systems are installed
before you tile, you need to take extra care to make sure they
are installed level. We recommend using a laser level throughout
the process to check the towel bars are nice and level!
Towel Bars are 12V and there is no polarity. You must install
a suitably rated 12V transformer between the towel bar and
the 230V supply. You can connect multiple towel bars to one
transformer in parallel and the total load of the bars should
be between the min and max rating of the transformer. The
transformer should be somewhere accessible to facilitate
replacement.
The maximum combined depth of the wall layers that will
be situated over the xing spigot is 45mm. This includes any
boards, tile adhesive and tiles. Limiting the tiling depth ensures
that there is enough spigot protruding from the wall to achieve
a good, strong xing to the towel bar.
We recommend that you x our Towel Bars to a solid wall, such
as a brick/block cavity wall, a secure timber noggin within a
cavity wall or a plywood/OSB panel. Use xings that are suitable
for the type of wall you are xing to. We do not recommend
xing directly to plasterboard or tile backer boards as this results
in loose towel bars.
MAX 45MM
Fixing
spigot
plate
Tiling layers Towel bar
chassis
Grub screw
Spigot shaft inside
bar chassis