Thinklogical Q-4300 User manual

High Reliability, Rack-Space Saving,
USB and Audio Extension Solutions
Q-Series MASS Modules
For use in the Q-4300, Q-2300 &Q-1300 Chassis
Thinklogical, LLC®
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: [phone]
Fax: [phone]
www.thinklogical.com
®

Q-Series KMASS Modules Product Manual 2March 2013
Copyright Notice
Copyright NoticeCopyright Notice
Copyright Notice
Copyright © 2013. All rights reserved. Printed in the U.S.A.
Thinklogical, LLC ®
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: [phone]
All trademarks and service marks are property of their respective owners.
Subject: Q-Series KMASS Modules Product Manual (Q-Series Fiber Extension)
Release: March, 2013
Thinklogical, LLC ® Q-Series Chassis & Modules

Q-Series KMASS Modules Product Manual 3March 2013
Table of Contents
PREFACE 5
Conventions Used in this Manual 5
1. THINKLOGICAL’S Q-SERIES KMASS MODULES 6
1.1. Product Overview 6
1.2. System Features 7
1.2.1. The Q-4300 Chassis 7
1.2.2. The Q-1300 Chassis 7
1.3. Q-Series KMASS Modules 8
1.3.1. USB 2.0, USB HID, Audio and PS2 Modules 8
1.3.2. USB HID, Audio and PS2 Modules 8
1.3.3. Dual USB HID and Audio Modules (6 Gbps) 9
1.3.4. Dual USB HID and Audio Modules (2 Gbps) 9
1.3.5. Redundant USB HID and Audio Modules 9
1.3.6. USB 2.0 Modules 9
1.3.7. Velocity Unbalanced Audio Specifications 10
1.3.8. Q-Series KMASS Modules Technical Specifications 11
2. CONNECTING Q-SERIES KMASS MODULES 12
2.1. Fiber Optic Cables 12
2.2. Transmitter Connections 12
2.3. Receiver Connections 12
2.4. Supplied Cables 13
2.5. Q-Series System Connections 14
3. UPDATING Q-SERIES KMASS MODULES 16
3.1 Chassis Firmware Downloads 16
3.1.1. Firmware Update Preparation 16
3.1.2. Program The Q-4300 Chassis 17
3.2. HID Microprocessor Programming 18
3.3. FPGA Downloads 18
3.3.1. FPGA Download Procedure 18
3.3.2. FPGA Download Preparation 18
3.3.3. FPGA Update Procedure 18
4. REGULATORY & SAFETY COMPLIANCE 22
4.1. Safety Requirements 22
Symbols Found on the Product 22
Regulatory Compliance 22
North America 23
Australia & New Zealand 23
European Union 23
Standards with which Our Products Comply 23
4.2. Supplementary Information 24
Product Serial Number 25
Connection to the Product 25

Q-Series KMASS Modules Product Manual 4March 2013
Table of Contents (cont.)
5. HOW TO CONTACT US 25
5.1. Customer Support 25
Website 25
Email 26
Telephone 26
Fax 26
5.2. Product Support 26
5.2.1. Warranty 26
5.2.2. Return Authorization 27
Our Address 27
APPENDIX A: Q-4300 Chassis Firmware Upgrade Procedure 28
APPENDIX B: Q-Series KMASS Module Quick Start Guides 29

Q-Series KMASS Modules Product Manual 5March 2013
PREFACE
Conventions Used in this Manual
Throughout this manual you will notice certain conventions that bring your attention to important
information. These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text preceded by a yellow exclamation point
symbol, like this.
A note is meant to call the reader’s attention to helpful information at a point in the text that is relevant to
the subject being discussed.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a
red stop sign, like this.
A warning is meant to call the reader’s attention to critical information at a point in the text that is relevant
to the subject being discussed.
Laser Information
AllQ-Seriesmodulesare designed and identified as Class 1 LASER products .

Q-Series KMASS Modules Product Manual 6March 2013
1. Thinklogical’s ® Q-Series KMASS Modules
1.1. Product Overview
Thinklogical’s Q-Series KMASS Modules provide users with a convenient, cost-effective and
space-saving way to extend audio and USB over fiber. Up to four modules can be housed in a
single, one rack unit Q-4300 Chassis, making the Q-Series an ideal solution where space, security
and economy are vital. And if one module is all you need do the job, Thinklogical also offers a
single-module Q-1300 chassis for desktop applications.
Incorporating standard SFP+ transceivers, the system uses fiber optic cables to allow the placement of
audio and USB devices up to 1000 meters (3280 feet) away from the controlling computer without
loss of signal or resolution. Installation is plug-and-play and no adjustments are necessary.
All Q-Series KMASS modules are connected by fiber optic cables to provide communications
between the transmitters and receivers. The transmitter module connects to a CPU with supplied
audio (unbalanced), USB and PS2 cables. The receiver module provides an interface to the
destination audio and USB devices.
Q-Series Dual Transmitter with USB HID and Audio Ports
H: 1.592” (4.04cm) x D: 6.366” (16.17cm) x W: 3.513” (8.92cm)

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1.2. System Features
Thinklogical’s Q-Series line of KMASS (K eyboard, M ouse, A udio, S erial, S tereo 3D ) Modules
includes a variety of TX and RX models, designed to meet almost any data extension
applications. Each module can be used in our stand-alone Q-1300 Chassis or, for more
extensive applications, our two-module Q-2300 chassis or our four-module Q-4300 chassis,
which will each support any combinations of transmitters and receivers.
The Q-4300’s chassis allows up to four hot-swappable interface modules to be used in a variety of
applications, as either transmitters, receivers, or as transceivers. Q-Series KMASS modules support
two-way, unbalanced audio, high speed USB 2.0 (480 Mbps) and low speed USB HID (1.5 Mbps).
Installation possibilities are expanded with built-in support for either multi-mode or single mode fiber,
making this a convenient and cost effective solution to transmit quality data signals over long distances.
Each module is hot swappable, and in addition, the standard SFP+ optics (with LC connectors) are hot
swappable/pluggable.
Every Q-Series module is fully compatible with Thinklogical’s VXRouter ® line of products.
1.2.1. The Q-Series Chassis
Each Q-Series Chassis provides a framework for mounting, powering, upgrading and interfacing
with a variety of modules that perform the functions of a KVM and video distribution system. The
Q-4300 chassis supports up to 4 modules, features redundant power supplies, an LCD/button interface
and provides convenient upgrade ports for the chassis and modules. Fans mounted inside the chassis
provide cooling and all modules and power supplies are hot swappable. The chassis may be rack or
desktop mounted. Other installable modules include our DVI and SDI lines of extenders. (See page 25
to contact a Thinklogical ® sales representative for more details.)

Q-Series KMASS Modules Product Manual 8March 2013
1.3. Q-Series KMASS Modules
There are six varieties of Q-Series KMASS Modules, each featuring a combination of one or more
USB HID, PS2 to USB HID, USB 2.0 and two-way, unbalanced Audio ports, including models with
dual ports and redundant fibers. A transmitter and receiver are available for each model. (See page
25 to contact a Thinklogical ® sales representative for more details.)
1.3.1. USB 2.0, USB HID, Audio and PS2 Modules
Each Transmitter (TX) Module features a USB HID port, a USB 2.0 port, two PS2 ports* (for local
keyboard & mouse) and a LINE IN and MIC OUT port. The Receiver (RX) Module features four
USB HID ports (including keyboard & mouse), four USB 2.0 ports and a LINE OUT and MIC IN port.
Each module also has a pair of fiber connectors used for transferring data between the Transmitters
and Receivers. Status LEDS are provided for system information.
*Use either the USB HID or the PS2 transmitter ports for keyboard and mouse. If both are used simultaneously, the HID
port will over-ride the PS2 ports.
VQM-UAP001-LCTX (Transmitter) VQM-UAP001-LCRX (Receiver)
1.3.2. USB HID, Audio and PS2 Modules
Each Transmitter (TX) Module features two PS2 ports* (for local keyboard & mouse) and a LINE
IN and MIC OUT port. The Receiver (RX) Module features four USB HID ports and a LINE OUT
and MIC IN port. Each module also has a pair of fiber connectors used for transferring data
between the Transmitters and Receivers. Status LEDS are provided for system information.
*Use either the USB HID or the PS2 transmitter ports for keyboard and mouse. If both are used simultaneously, the HID
port will over-ride the PS2 ports.
VQM-HAP001-LCTX (Transmitter) VQM-HAP001-LCRX (Receiver)

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1.3.3. Dual USB HID and Audio Modules (6 Gbps)
Each Dual Transmitter (TX) Module features a pair of USB HID ports and a pair of LINE IN and
MIC OUT ports. The Dual Receiver (Rx) Module features two pairs of USB HID ports and a pair of
LINE OUT and MIC IN ports. Each module also has two pairs of fiber connectors used for
transferring data between the Transmitters and Receivers at a data rate of 6 Gbps. Status LEDS
are provided for system information.
VQM-HA0006-LCTX (Transmitter) VQM-HA0006-LCRX (Receiver)
1.3.4. Dual USB HID and Audio Modules (2 Gbps)
Each Dual Transmitter (TX) Module features a pair of USB HID ports and a pair of LINE IN and
MIC OUT ports. The Dual Receiver (Rx) Module features two pairs of USB HID ports and a pair of
LINE OUT and MIC IN ports. Each module also has two pairs of fiber connectors used for
transferring data between the Transmitters and Receivers at a data rate of 2 Gbps. Status LEDS
are provided for system information.
VQM-HA0002-LCTX (Transmitter) VQM-HA0002-LCRX (Receiver)
VQM-HA0002 and VQM-HA0006 LED functions:
TX: LED 1; SFP Present, LED 2; DES OK
RX: LED 1; DES OK, LED 2; SFP Present

Q-Series KMASS Modules Product Manual 10 March 2013
1.3.5. Redundant USB HID and Audio Modules
Each Redundant Transmitter (TX) Module features a USB HID port and a LINE IN and MIC OUT
port. The Redundant Receiver (RX) Module features a pair of USB HID ports and a LINE OUT
and MIC IN port. Each module also has two pairs of fiber connectors (Primary and Redundant)
used for transferring redundant data between the Transmitters and Receivers. Status LEDS are
provided for system information.
VQM-HAR001-LCTX (Transmitter) VQM-HAR001-LCRX (Receiver)
1.3.6. USB 2.0 Modules
Each Transmitter (TX) Module features a USB 2.0 B port. The Receiver (RX) Module features a
USB 2.0 A port. Each module also has a pair of fiber connectors used for transferring data between
the Transmitters and Receivers. Status LEDS are provided for system information.
VQM-U00001-LCTX (Transmitter) VQM-U00001-LCRX (Receiver)
1.3.7. Velocity Unbalanced Audio Specifications

Q-Series KMASS Modules Product Manual 11 March 2013
1.3.8. Q-Series KMASS Modules Technical Specifications
Power Consumption
Transmitter Modules: 1 amp @ 5VDC
Receivers Modules: 5 amps @ 5VDC with 4 keyboard/mouse load
KMASS Modules
Dimensions:
Height: 1.592” (40.43 mm)
Depth: 6.366" (161.69 mm)
Width: 3.513" (89.92 mm)
(Tolerance: ± .039"; 1 mm)
Supplied Electrical
Cables
(with Transmitters only)
VQM-UAP001-LCTX:
CBL000006-006FR PS2 (6-pin MINI DIN) Cable, 6FT [2]
CBL000015-006FR USB A-B Cable, 6FT [2]
CBL000016-006FR 3.5mm Male to 3.5mm Male Plug, 6FT [2]
VQM-HAP001-LCTX:
CBL000006-006FR PS2 (6-pin MINI DIN) Cable, 6FT [2]
CBL000015-006FR USB A-B Cable, 6FT [1]
CBL000016-006FR 3.5mm Male to 3.5mm Male Plug, 6FT [2]
VQM-HA0002-LCTX:
CBL000015-006FR USB A-B Cable, 6FT [2]
CBL000016-006FR 3.5mm Male to 3.5mm Male Plug, 6FT [4]
VQM-HA0006-LCTX:
CBL000015-006FR USB A-B Cable, 6FT [2]
CBL000016-006FR 3.5mm Male to 3.5mm Male Plug, 6FT [4]
VQM-HAR001-LCTX:
CBL000015-006FR USB A-B Cable, 6FT [1]
CBL000016-006FR 3.5mm Male to 3.5mm Male Plug, 6FT [2]
VQM-U00001-LCTX:
CBL000015-006FR USB A-B Cable, 6FT [1]
Multi-Mode Fiber
Optical Distance
Up to 65 meters with Type OM1
Up to 350 meters with Type OM2
Up to 650 meters with Type OM3
Up to 1000 meters with Type OM4
Operating Temp
and Humidity
0°to 50°C (32°to 122 °F), 5% to 95% RH, non-conde nsing
Compliance Approvals for US, Canada, and European Union
Warranty 12 months from date of purchase. Extended warranties available.

Q-Series KMASS Modules Product Manual 12 March 2013
2. Connecting Q-Series KMASS Modules
All physical connections to the product use industry-standard connectors. Non-supplied cables
that may be needed are commercially available. All connections are found on the rear of the
chassis.
2.1 Fiber Optic Cables
All KMASS TX modules are connected to RX modules through fiber optic cables, either directly or
through a KVM Matrix Router to provide communication between the transmitter and the receiver.
The standard multi-mode fiber optic cables must be 50 or 62.5 microns, up to 1000 meters (3280’) long
and terminated with LC-type fiber optic connectors.
2.2. Transmitter Connections
A TX module connects to a source CPU and peripheral device sources through standard copper cables.
The connector configurations of the Q-Series Transmitters can be viewed in detail on pages 8-10.
2.3. Receiver Connections
An RX module connects to the destination USB and audio devices with their own standard cables. The
connector configurations of the Q-Series Receivers can be viewed in detail on pages 8-10.
Transmitter Connections Receiver Connections

Q-Series KMASS Modules Product Manual 13 March 2013
2.4. Supplied Cables
Depending on the customer-specified system configuration, peripheral device cables will be supplied by
Thinklogical in quantities specific to each configuration:
3.5mm to 3.5mm Audio Cable, 6 Feet (CBL000016-006FR)
USB A-B Cable, 6 Feet (CBL000015-006FR)
PS2 Keyboard & Mouse, 6 Feet (CBL000006-006FR)

Q-Series KMASS Modules Product Manual 14 March 2013
2.5. Q-Series System Connections
The Q-4300’s chassis allows up to four hot-swappable interface modules to be used in a variety
of applications, as either transmitters, receivers, or as transceivers. Q-Series KMASS modules
support audio, high speed USB 2.0 (480 Mbps) and low speed USB HID (1.5 Mbps). Transmitters
can be connected directly to receivers or through a KVM Matrix Router.
Also see the Quick Start Guide in Appendix B, page 29.
Mod.1
Mod.2
Mod.3
Mod.4
PS2 (ybd/Mouse) Source 4
Mod. 4
Control CPU
VX160 Router
Q-4300: VQM-UAP001-LCTX Transmitters (4)
Source CPUs
1
2
3
4
Mod. 3
Mod. 2
Mod. 1
43
12
Q-4300:
VQM-UAP001-LCRX
Receivers (4)
Fiber Optic Cables: 1: MASS Tx to Rx 2: MASS Rx to Tx Copper Cables: USB (HID cable and/or 2.0 cable) Audio (IN and OUT cables) PS2 ( ybd. and Mouse cables)
Rx
Tx
The Q-4300 Fiber Extension System-VQM-UAP001: Extend up to 4 sets of USB HID, USB 2.0 and Audio
signals over 8 fibers in a 1 Rack Unit chassis using four VQM-UAP001 Tx and Rx Modules. In this example,
all transmitters are connected to the receivers through a KVM Matrix Router (Thinklogical’s VX160 ® ).

Q-Series KMASS Modules Product Manual 15 March 2013
The Q-4300 Redundant Fiber Extension System, VQM-HAR001- Extend up to 4 redundant sets of USB
HID and Audio signals over 16 fibers in a 1 Rack Unit chassis using four VQM-HAR001 Tx and Rx Modules.
In this example, transmitters are connected directly to the receivers.

Q-Series KMASS Modules Product Manual 16 March 2013
3. Updating Q-Series KMASS Modules
Updates are available through Thinklogical ® . For technical assistance, please call us at:
1-203-647-8700.
3.1. Chassis Firmware Downloads
Thinklogical’s ® Q-4300 Chassis contains up-gradable firmware that controls its operation. Firmware
updates are sent to the Q-4300 Chassis by an application (KM_Download.exe) that can read which
Thinklogical ® products are connected, then selects the appropriate file to send. The chassis firmware
controls the Alarms and the Front Panel.
Firmware files are stored in the following:
http://ftp.thinklogical.com/ftp/visualization/updates/Firmware.zip
The KM_Download.exe application is stored in:
http://ftp.thinklogical.com/ftp/visualization/updates/KmDownloadVxxx.zip
(where ‘Vxxx’ is the version number).
3.1.1. Firmware Update Preparation:
3.1.1.1 Retrieve Firmware.zip and the KmDownloadVxxx.zip application and place them in an
accessible directory in your CPU.
3.1.1.2. Install the KmDownload application by running setup.exe stored in
KmDownloadVxxx.zip.
3.1.1.3. Unzip the Firmware.zip file and place the contents in an accessible directory in your
CPU.
3.1.1.4. Ensure that the POWER ON/OFF switches located on the front of the Q-4300 chassis
are in the OFF position. Connect the supplied AC Power Cords to the two receptacles
located on the rear of the chassis and plug each one into a standard AC source. Turn
both POWER switches ON.
3.1.1.5. On the front panel of the chassis, the LCD will display the unit type and current revision.
Note the revision as shown.

Q-Series KMASS Modules Product Manual 17 March 2013
3.1.2. Program the Q-4300 Chassis
USB-A
CPU
USB-B
Quad Module Rack Mount Chassis
Q-4300
enterPOWER POWER
UPDATE
Q-4300 Front Panel
3.1.2.1. Install a USB cable from the CPU’s USB-A port to the USB-B UPDATE Port on the front of the
chassis.
3.1.2.2. Open the KM_Download application.
Select “Identify Product” and you will see the
name of the connected device.
NOTE: If you see “Logical Device not found,”
wait 5 seconds for the device to initialize and try
“Identify Product” again.
3.1.2.3. Select “Open File.” Navigate to the proper directory for the product being updated and click
on ‘open’ to initiate the file transfer. A progress bar indicates the file is being sent. DO NOT remove
the USB cable or power down the unit until the upgrade is complete.
3.1.2.4. When the download is complete, reset power to the chassis.
Also see the Q-4300 Chassis Firmware Upgrade Procedure in Appendix A on Page 28.
3.2. HID Microprocessor Programming
Each Q-Series KMASS Transmitter Module with USB HID has an HID PORT that serves as both an
HID Microprocessor Programming port and as a USB HID source. Each Q-Series KMASS Receiver
Module with USB HID has an UPDATE PORT that serves as an HID Microprocessor Programming
port.
A transmitter’s update port is a DEVICE port. A receiver’s update port is a HOST port.
DEVICE HOST

Q-Series KMASS Modules Product Manual 18 March 2013
When updating the transmitter device port, the USB cable must be removed from the HID port
while the chassis power is off in order to reboot the module.
Repeat the steps in paragraph 3.1.2 for each of the update ports on the Q-Series KMASS Modules.
3.3. FPGA Downloads
Upgrades are available through Thinklogical. For technical assistance, please call us at:
1-203-647-8700.
To update a Module’s FPGA functionality, Install a USB cable from the CPU’s USB-A port to the USB-B
UPDATE Port on the front of the chassis (see diagram on page 17). Module FPGA functionality is
updated from the front panel and not from the connectors on the module.
The chassis is responsible for F GA updates. Do not connect to the modules to update the F GA.
3.3.1.FPGA Download Procedure:
Firmware files and revision numbers are stored in the following:
http://ftp.thinklogical.com/ftp/visualization/updates/
Then select FPGA_firmware.zip
The FPGA_Download.exe application & instructions are stored in:
http://ftp.thinklogical.com/ftp/visualization/updates/FPGA_upgrade.zip
3.3.2.FPGA Update Preparation:
1. Retrieve the Firmware files/revision numbers and the FPGA_Download application
/instructions and place them in an accessible directory in your CPU.
2. Copy the file FPGA_firmware.zip to a local directory and extract to a desired location.
3. Copy the file FPGA_upgrade.zip to a local directory.
4. Open the FPGA_upgrade.zip file and install the application files sent to the card stored in
FPGA_firmware.zip.
3.3.3.FPGA Update Procedure:
Complete steps 1-17 to update the FPGA:
STEP 1: If running Windows XP, the
Found New Hardware Wizard may open if
the Thinklogical product is being connected
to the PC for the first time. If the Wizard
does not open, proceed to Step 5

STEP 2: If not connected to the Internet, select No and navigate to where the FPGA Update
application is installed. The driver is in the Install Directory. Proceed to step 6. If using an
internet connection, select: Yes, this time only. Click on Next.
STEP 3: Select Install the software automatically (Recommended). Click on Next
STEP 4: Follow the instructions to the Completing the Found New Hardware Wizard Box.
Click on Finish.

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STEP 5: To install the application, double click on setup.exe (Contained in
FPGA_upgrade.zip). If asked for permission to make changes, select Yes. At the Welcome
screen, select OK.
STEP 6: Begin installation by clicking the displayed button.
STEP 7: Choose program group: Select Continue when the default selections are displayed.
STEP 8: The files will attempt to download. If a Version Conflict is displayed, select No to all.