Thinklogical Q-4300 User manual

High Reliability, Rack-Space Saving,
USB and Audio Extension Solutions
Q-Series MASS Modules
For use in the Q-4300, Q-2300 &Q-1300 Chassis
Thinklogical, LLC®
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: [phone]
Fax: [phone]
www.thinklogical.com
®

Q-Series KMASS Modules Product Manual 2March 2013
Copyright Notice
Copyright NoticeCopyright Notice
Copyright Notice
Copyright © 2013. All rights reserved. Printed in the U.S.A.
Thinklogical, LLC ®
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: [phone]
All trademarks and service marks are property of their respective owners.
Subject: Q-Series KMASS Modules Product Manual (Q-Series Fiber Extension)
Release: March, 2013
Thinklogical, LLC ® Q-Series Chassis & Modules

Q-Series KMASS Modules Product Manual 3March 2013
Table of Contents
PREFACE 5
Conventions Used in this Manual 5
1. THINKLOGICAL’S Q-SERIES KMASS MODULES 6
1.1. Product Overview 6
1.2. System Features 7
1.2.1. The Q-4300 Chassis 7
1.2.2. The Q-1300 Chassis 7
1.3. Q-Series KMASS Modules 8
1.3.1. USB 2.0, USB HID, Audio and PS2 Modules 8
1.3.2. USB HID, Audio and PS2 Modules 8
1.3.3. Dual USB HID and Audio Modules (6 Gbps) 9
1.3.4. Dual USB HID and Audio Modules (2 Gbps) 9
1.3.5. Redundant USB HID and Audio Modules 9
1.3.6. USB 2.0 Modules 9
1.3.7. Velocity Unbalanced Audio Specifications 10
1.3.8. Q-Series KMASS Modules Technical Specifications 11
2. CONNECTING Q-SERIES KMASS MODULES 12
2.1. Fiber Optic Cables 12
2.2. Transmitter Connections 12
2.3. Receiver Connections 12
2.4. Supplied Cables 13
2.5. Q-Series System Connections 14
3. UPDATING Q-SERIES KMASS MODULES 16
3.1 Chassis Firmware Downloads 16
3.1.1. Firmware Update Preparation 16
3.1.2. Program The Q-4300 Chassis 17
3.2. HID Microprocessor Programming 18
3.3. FPGA Downloads 18
3.3.1. FPGA Download Procedure 18
3.3.2. FPGA Download Preparation 18
3.3.3. FPGA Update Procedure 18
4. REGULATORY & SAFETY COMPLIANCE 22
4.1. Safety Requirements 22
Symbols Found on the Product 22
Regulatory Compliance 22
North America 23
Australia & New Zealand 23
European Union 23
Standards with which Our Products Comply 23
4.2. Supplementary Information 24
Product Serial Number 25
Connection to the Product 25

Q-Series KMASS Modules Product Manual 4March 2013
Table of Contents (cont.)
5. HOW TO CONTACT US 25
5.1. Customer Support 25
Website 25
Email 26
Telephone 26
Fax 26
5.2. Product Support 26
5.2.1. Warranty 26
5.2.2. Return Authorization 27
Our Address 27
APPENDIX A: Q-4300 Chassis Firmware Upgrade Procedure 28
APPENDIX B: Q-Series KMASS Module Quick Start Guides 29

Q-Series KMASS Modules Product Manual 5March 2013
PREFACE
Conventions Used in this Manual
Throughout this manual you will notice certain conventions that bring your attention to important
information. These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text preceded by a yellow exclamation point
symbol, like this.
A note is meant to call the reader’s attention to helpful information at a point in the text that is relevant to
the subject being discussed.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a
red stop sign, like this.
A warning is meant to call the reader’s attention to critical information at a point in the text that is relevant
to the subject being discussed.
Laser Information
AllQ-Seriesmodulesare designed and identified as Class 1 LASER products .

Q-Series KMASS Modules Product Manual 6March 2013
1. Thinklogical’s ® Q-Series KMASS Modules
1.1. Product Overview
Thinklogical’s Q-Series KMASS Modules provide users with a convenient, cost-effective and
space-saving way to extend audio and USB over fiber. Up to four modules can be housed in a
single, one rack unit Q-4300 Chassis, making the Q-Series an ideal solution where space, security
and economy are vital. And if one module is all you need do the job, Thinklogical also offers a
single-module Q-1300 chassis for desktop applications.
Incorporating standard SFP+ transceivers, the system uses fiber optic cables to allow the placement of
audio and USB devices up to 1000 meters (3280 feet) away from the controlling computer without
loss of signal or resolution. Installation is plug-and-play and no adjustments are necessary.
All Q-Series KMASS modules are connected by fiber optic cables to provide communications
between the transmitters and receivers. The transmitter module connects to a CPU with supplied
audio (unbalanced), USB and PS2 cables. The receiver module provides an interface to the
destination audio and USB devices.
Q-Series Dual Transmitter with USB HID and Audio Ports
H: 1.592” (4.04cm) x D: 6.366” (16.17cm) x W: 3.513” (8.92cm)

Q-Series KMASS Modules Product Manual 7March 2013
1.2. System Features
Thinklogical’s Q-Series line of KMASS (K eyboard, M ouse, A udio, S erial, S tereo 3D ) Modules
includes a variety of TX and RX models, designed to meet almost any data extension
applications. Each module can be used in our stand-alone Q-1300 Chassis or, for more
extensive applications, our two-module Q-2300 chassis or our four-module Q-4300 chassis,
which will each support any combinations of transmitters and receivers.
The Q-4300’s chassis allows up to four hot-swappable interface modules to be used in a variety of
applications, as either transmitters, receivers, or as transceivers. Q-Series KMASS modules support
two-way, unbalanced audio, high speed USB 2.0 (480 Mbps) and low speed USB HID (1.5 Mbps).
Installation possibilities are expanded with built-in support for either multi-mode or single mode fiber,
making this a convenient and cost effective solution to transmit quality data signals over long distances.
Each module is hot swappable, and in addition, the standard SFP+ optics (with LC connectors) are hot
swappable/pluggable.
Every Q-Series module is fully compatible with Thinklogical’s VXRouter ® line of products.
1.2.1. The Q-Series Chassis
Each Q-Series Chassis provides a framework for mounting, powering, upgrading and interfacing
with a variety of modules that perform the functions of a KVM and video distribution system. The
Q-4300 chassis supports up to 4 modules, features redundant power supplies, an LCD/button interface
and provides convenient upgrade ports for the chassis and modules. Fans mounted inside the chassis
provide cooling and all modules and power supplies are hot swappable. The chassis may be rack or
desktop mounted. Other installable modules include our DVI and SDI lines of extenders. (See page 25
to contact a Thinklogical ® sales representative for more details.)

Q-Series KMASS Modules Product Manual 8March 2013
1.3. Q-Series KMASS Modules
There are six varieties of Q-Series KMASS Modules, each featuring a combination of one or more
USB HID, PS2 to USB HID, USB 2.0 and two-way, unbalanced Audio ports, including models with
dual ports and redundant fibers. A transmitter and receiver are available for each model. (See page
25 to contact a Thinklogical ® sales representative for more details.)
1.3.1. USB 2.0, USB HID, Audio and PS2 Modules
Each Transmitter (TX) Module features a USB HID port, a USB 2.0 port, two PS2 ports* (for local
keyboard & mouse) and a LINE IN and MIC OUT port. The Receiver (RX) Module features four
USB HID ports (including keyboard & mouse), four USB 2.0 ports and a LINE OUT and MIC IN port.
Each module also has a pair of fiber connectors used for transferring data between the Transmitters
and Receivers. Status LEDS are provided for system information.
*Use either the USB HID or the PS2 transmitter ports for keyboard and mouse. If both are used simultaneously, the HID
port will over-ride the PS2 ports.
VQM-UAP001-LCTX (Transmitter) VQM-UAP001-LCRX (Receiver)
1.3.2. USB HID, Audio and PS2 Modules
Each Transmitter (TX) Module features two PS2 ports* (for local keyboard & mouse) and a LINE
IN and MIC OUT port. The Receiver (RX) Module features four USB HID ports and a LINE OUT
and MIC IN port. Each module also has a pair of fiber connectors used for transferring data
between the Transmitters and Receivers. Status LEDS are provided for system information.
*Use either the USB HID or the PS2 transmitter ports for keyboard and mouse. If both are used simultaneously, the HID
port will over-ride the PS2 ports.
VQM-HAP001-LCTX (Transmitter) VQM-HAP001-LCRX (Receiver)

Q-Series KMASS Modules Product Manual 9March 2013
1.3.3. Dual USB HID and Audio Modules (6 Gbps)
Each Dual Transmitter (TX) Module features a pair of USB HID ports and a pair of LINE IN and
MIC OUT ports. The Dual Receiver (Rx) Module features two pairs of USB HID ports and a pair of
LINE OUT and MIC IN ports. Each module also has two pairs of fiber connectors used for
transferring data between the Transmitters and Receivers at a data rate of 6 Gbps. Status LEDS
are provided for system information.
VQM-HA0006-LCTX (Transmitter) VQM-HA0006-LCRX (Receiver)
1.3.4. Dual USB HID and Audio Modules (2 Gbps)
Each Dual Transmitter (TX) Module features a pair of USB HID ports and a pair of LINE IN and
MIC OUT ports. The Dual Receiver (Rx) Module features two pairs of USB HID ports and a pair of
LINE OUT and MIC IN ports. Each module also has two pairs of fiber connectors used for
transferring data between the Transmitters and Receivers at a data rate of 2 Gbps. Status LEDS
are provided for system information.
VQM-HA0002-LCTX (Transmitter) VQM-HA0002-LCRX (Receiver)
VQM-HA0002 and VQM-HA0006 LED functions:
TX: LED 1; SFP Present, LED 2; DES OK
RX: LED 1; DES OK, LED 2; SFP Present

Q-Series KMASS Modules Product Manual 10 March 2013
1.3.5. Redundant USB HID and Audio Modules
Each Redundant Transmitter (TX) Module features a USB HID port and a LINE IN and MIC OUT
port. The Redundant Receiver (RX) Module features a pair of USB HID ports and a LINE OUT
and MIC IN port. Each module also has two pairs of fiber connectors (Primary and Redundant)
used for transferring redundant data between the Transmitters and Receivers. Status LEDS are
provided for system information.
VQM-HAR001-LCTX (Transmitter) VQM-HAR001-LCRX (Receiver)
1.3.6. USB 2.0 Modules
Each Transmitter (TX) Module features a USB 2.0 B port. The Receiver (RX) Module features a
USB 2.0 A port. Each module also has a pair of fiber connectors used for transferring data between
the Transmitters and Receivers. Status LEDS are provided for system information.
VQM-U00001-LCTX (Transmitter) VQM-U00001-LCRX (Receiver)
1.3.7. Velocity Unbalanced Audio Specifications