Thor Kitchen HRD Series User manual

USE AND CARE MANUAL
COOK
LIKE
A
GOD
HRD MODELS HRD4803U/ULP | HRD3606U/ULP | HRD3088U/ULP

PROFESSIONAL
DUAL FUEL RANGES
USE AND CARE MANUAL
HRD MODELS
HRD4803U/ULP |HRD3606U/ULP |HRD3088U/ULP

Safety and Warnings
1
Table of Contents
1. Warnings............................................................................................................................................................. 4
2. Welcome............................................................................................................................................................. 5
3. Before You Start..................................................................................................................................................5
4. Safety and Warnings...........................................................................................................................................6
Safety Symbols.................................................................................................................................................... 6
Electrical Shock Hazard....................................................................................................................................... 7
Tipping Hazard.....................................................................................................................................................7
Explosion Hazard................................................................................................................................................. 8
Fire Hazard...........................................................................................................................................................9
Poisoning Hazard.................................................................................................................................................9
Hot Surface Hazard............................................................................................................................................10
Other Safety Tips............................................................................................................................................... 11
5. Dual Range Overview....................................................................................................................................... 13
48-inch dual range sample................................................................................................................................ 13
Cooktop Equipment...........................................................................................................................................15
6. Installation Instructions....................................................................................................................................16
Minimum Clearance (A):................................................................................................................................... 16
7. Positioning of Range......................................................................................................................................... 16
8. Dimensions and Clearances..............................................................................................................................18
Top Hood and Cabinet Specifications............................................................................................................... 22
9. Important Notes to the Installer...................................................................................................................... 24
Important Note to the Consumer..................................................................................................................... 24
Important Safety Instructions to the Installer...................................................................................................24
Model and Serial Number Location.................................................................................................................. 25
10. Electrical Installation........................................................................................................................................ 26
Power Supply Cord Kit.......................................................................................................................................26
Access to Terminal Block...................................................................................................................................27
Electrical Shock Hazard..................................................................................................................................... 27
Electrical Connection.........................................................................................................................................28
Electric Power Supply Requirements................................................................................................................ 29
Electrical Grounding Instructions...................................................................................................................... 31
11. Gas Supply Requirement.................................................................................................................................. 31
Connect Range to Gas Supply........................................................................................................................... 32
After installation:...............................................................................................................................................32
12. First Use.............................................................................................................................................................33
Before you start.................................................................................................................................................33
Conditioning the oven....................................................................................................................................... 33
Positioning the shelves......................................................................................................................................34
13. Cooktop Safety Guidelines............................................................................................................................... 36
Surface Burner Ignition..................................................................................................................................... 37
Simmer and Boil................................................................................................................................................ 37

Safety and Warnings
2
Flame Size..........................................................................................................................................................38
Power Failure.....................................................................................................................................................38
Cooktop............................................................................................................................................................. 38
Burner Grates.................................................................................................................................................... 39
Oven Burner Use............................................................................................................................................... 39
Broil Burner Use................................................................................................................................................ 40
Oven Cooking Safety Guidelines....................................................................................................................... 41
14. Oven Function...................................................................................................................................................42
Natural Airflow Bake......................................................................................................................................... 42
Convection Bake................................................................................................................................................42
Convection Roast...............................................................................................................................................42
Convection Defrost............................................................................................................................................43
Defrosting.......................................................................................................................................................... 43
Convection Dehydration................................................................................................................................... 43
15. Broiler Operation.............................................................................................................................................. 44
Preheating......................................................................................................................................................... 44
To Broil.............................................................................................................................................................. 44
Setting Broil....................................................................................................................................................... 44
Broiling guidelines............................................................................................................................................. 45
16. For the models with Griddle............................................................................................................................ 45
Before Using the Griddle...................................................................................................................................45
Use of the griddle.............................................................................................................................................. 45
17. Cleaning Instructions........................................................................................................................................ 46
Do’s....................................................................................................................................................................46
Don’ts................................................................................................................................................................ 47
Cleaning Burner Caps and Brass Flame Spreaders............................................................................................47
Cleaning the Control Panel, Door Handle, Control Housing............................................................................. 47
Cleaning Side Racks........................................................................................................................................... 48
Cleaning Oven Shelves...................................................................................................................................... 48
Cleaning Broiling Pan and Grid..........................................................................................................................48
Cleaning Bake and Broil Burners....................................................................................................................... 48
Cleaning Porcelain Surfaces.............................................................................................................................. 48
Cleaning Oven Window..................................................................................................................................... 48
Cleaning Oven Door Gasket.............................................................................................................................. 49
Cleaning Stainless Steel Surfaces...................................................................................................................... 49
18. Removing and Replacing Oven Door............................................................................................................... 50
19. Replacing Burner Parts..................................................................................................................................... 50
Removing Oven Door........................................................................................................................................ 51
Replacing Oven Door.........................................................................................................................................52
Replacing Oven Light Bulb.................................................................................................................................53
20. Procedure for Checking the Dual Burner Clicking Problem............................................................................ 54
Step 1.................................................................................................................................................................54
Step 2.................................................................................................................................................................54
Step 3.................................................................................................................................................................55
Step 4.................................................................................................................................................................55
21. How to install Knobs and Handle .....................................................................................................................56

Safety and Warnings
3
22. Troubleshooting Guide.....................................................................................................................................61
Cooktop............................................................................................................................................................. 62
Oven.................................................................................................................................................................. 63
23. Warranty and Service.......................................................................................................................................
65
24. Appendix..................................................................................................................................................66
Rubber Pad Installation on Back Panel.......................................................................................................67

Safety and Warnings
4
1. Warnings
These are the most critical warnings summarized below.
If the instructions in this manual are not followed exactly, a fire or explosion may result, causing
property damage, personal injury or death.
Do not store or use gasoline or other flammable substances and liquids near this or other appliance,
Never use this appliance as a space heater to warm a room.
Installation of this appliance must be done by a qualified service agency or gas supplier.
Using a dual gas detector highly recommended
This is a dual fuel stove that can run on Propane or Methane. Both fuels have added a
hydrogen sulfide, which smell like rotten eggs, to make it easier to detect. However, some
individuals may not be able to detect the smell. Because fuel gas leaks cannot always be
detected by smell, the use of a gas detector is highly recommended,
Inexpensive dual fuel gas detectors are available commercially today.
Gas suppliers recommend that you use a gas detector approved by UL or CSA.
For more information, contact your gas supplier.
If a gas leak is detected, follow the “What to do if you smell gas” instructions below
What to do if you smell natural methane or propane gas
Do not light any appliance
Do not touch an electrical switch
Immediately call the gas supplier from a neighbor’s phone
Open a window and leave the area
Follow the gas supplier’s instructions
If you cannot reach the gas supplier, call the fire department
Important Food Safety Warnings
According to the United Sates Department of Agriculture:
DO NOT hold foods at temperatures between 40ºF to 140ºF more than 2 hours. Cooking raw foods
below 275ºF is not recommended.
Suffocation Warning / Carbon Monoxide Poisoning
Never cover any slots, holes or passages in the oven bottom or cover an entire rack with materials
such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide
poisoning.
Aluminum foil lining may also trap heat, causing a fire hazard.

Safety and Warnings
5
2. Welcome
Thank you for purchasing your HRG dual fuel indoor range. We appreciate your business and we
recommend that you read this entire User’s Manual before operating your new appliance for the
first time.
This manual contains instructions on how to properly install and set up your new range, as well as
insights into the unique features that our product offers. Please keep this manual for future
reference, as it contains answers to questions that you might have as you begin to cook.
Thank you,
Thor Group
This manual applies to the following models’ series:
HRD3001U
HRD3002U
HRD3004U
HRD3031U
HRD3088U
HRD3604U
HRD3605U
HRD3606U
HRD3618U
HRD3620U
HRD4801U
HRD4802U
HRD4803U
HRD4804U
HRD4806U
HRD3031U-A
HRD4804U-A
HRD3618U-A
3. Before You Start
Make sure that the anti-tip device of the range has been properly installed.
Find the model and serial numbers on the CSA label in the bottom right-hand corner of the
backboard. Note these numbers down for future reference in the space provided in section
“Warranty and service.”
Read this guide, taking special note of the “Safety and Warnings” section.
Remove all the packaging from the oven(s) and cooktop. Recycle items that you can. If any
adhesive residue is left on surfaces, remove this using dish washing liquid on a soft cloth. Do
not use any harsh or abrasive cleaners.
Make sure you follow the instructions under “First Use” before using your range for cooking.
Follow the instructions below to reduce the risk of fire, electrical shock, injury, or property damage,
follow the important safety instructions listed below:

Safety and Warnings
6
4. Safety and Warnings
Safety Symbols
Symbol
Definition
This symbol will alert you to potential personal or property
safety hazards. Obey all safety rules to avoid any property
damage, personal injury or death
WARNING which indicates a potentially hazardous situation,
which could result in serious injury or death
CAUTION indicates a moderate hazardous situation, which
could result in minor or moderate injury
CAUTION – when used without the safety alert symbol, indicates
a potentially hazardous situation, which, if not avoided, could
result in property damage
IMPORTANT used for installation, operation and maintenance
information that are not related to safety.

Safety and Warnings
7
Electrical Shock Hazard
Before removing a faulty oven light bulb, make sure you turn OFF the
power to the range at the main fuse or circuit breaker panel. If you don’t
know how to do this, contact an electrician.
Do not remove the kick strip grate. Due to electrical wires behind it, the
kick strip grate should only be removed by a qualified technician.

This appliance is equipped with a three-prong grounding plug for your
protection against shock hazard and should be plugged directly into a properly grounded power
outlet. Do not under any circumstances cut or remove the grounding prong from this plug.

Proper Installation – The range, when installed, must be electrically grounded in
accordance with local codes or, in the absence of local codes, with the National Electrical Code,
ANSI/NFPA 70. In Canada, the range must be electrically grounded in accordance with
Canadian Electrical Code. Be sure the range is properly installed and grounded by a qualified
technician.
Failure to follow this advice may result in death or electrical shock.
Tipping Hazard
A child or adult can tip the range over and be killed. Verify that the anti-tip
bracket is securely installed.
Ensure the anti-tip bracket is engaged when the range is moved.
Do not operate the range without the anti-tip brackets in place. Failure to
follow the instructions in this manual can result in death or serious burns
to children and adults.
Check the below for the proper installation and use of anti-tip brackets.
Even after the safety device is installed, do not step, lean or sit on the oven door or place any
heavy objects on it. Doing so may result in personal injury.
Make sure anti-tip device is installed as follows:

Safety and Warnings
8
Slide the range forward.
Install the anti-tip device as described in the instruction sheet
Safely tilt the front section of the range and slide the range slowly back against the wall.
The rear pins should slide under the bracket.
Do not use the appliance until it has been secured.
Failure to follow this advice may result in serious injury.
1. Find the two anti-tip brackets and screws placed in the plastic bag with manual.
2. Fasten the two anti-tip brackets to the wall with the screws, two screws for each bracket.
3. Slide range completely back, make sure the fore-end of the brackets withhold the two screws
on side panel of range
Explosion Hazard
If you smell gas, do not use the appliance. Open a window or door to let
the gas escape, then follow the instructions on the inside front cover of
this manual.
Do not use water on grease fires. A violent steam explosion may result.
Turn all burners off, then smother fire or flame with a dry chemical or
foam-type extinguisher. Do not try to smother with flammable blankets.

Safety and Warnings
9
Do not heat unopened food containers such as cans. Build-up of pressure may cause container
to burst and result in injury.
Failure to follow this advice may result in injury or death
Fire Hazard

Never use your appliance as a space heater. Persons could be injured or
a fire could start.
Keep the area around the appliance free from combustible materials (e.g.
wall coverings, curtains, drapes), gasoline and other flammable vapors
and liquids.
Clean the stove and burners regularly. Do not let cooking grease or other flammable materials
accumulate on the surfaces or near the appliance.
Do not hang any articles (e.g. dish towels) off the oven handle. Some fabrics may ignite or melt
from the heat.
Never leave the cooktop burners unattended when in use. Boil over causes smoking and greasy
spillovers that may ignite.
Never spray an aerosol cleaner on or around the appliance while burners are lit. Be sure all the
controls are turned off and the appliance is cool. The aerosol gas and chemicals in such
cleaners could, in the presence of heat, ignite or cause metal parts to corrode.
Do not store flammables near cooktop. Flammable materials should not be stored in an oven or
near the cooktop. An accident could cause a serious fire.
Poisoning Hazard
Never cover any slots, holes or passages in the oven bottom or cover an
entire rack or the oven floor with materials such as aluminum foil. Doing
so blocks airflow through the oven and may cause carbon monoxide
poisoning. Aluminum foil linings may also trap heat, creating a fire hazard.
Clean the appliance with caution. If a wet sponge or cloth is used to wipe
spills on a hot cooking area, be careful to avoid a steam burn. Some
cleaners can produce noxious fumes if applied to a hot surface. Follow

Safety and Warnings
10
the directions of the cleaner manufacturer.
Never use this appliance as a space heater to heat or warm the room. Doing so may result in
carbon monoxide poisoning.
Failure to follow this advice may result in poisoning or death.
Hot Surface Hazard
Accessible parts may become hot during use.
Do not touch burners, areas near burners, the grill, griddle, grease drip-
pans, heating elements or interior surfaces of the oven. These may be
hot enough to cause burns even though they are dark in color. During
and after use, do not touch, or let clothing or other flammable materials
contact these parts and surfaces until they have had sufficient time to
cool. Other parts and surfaces of the appliance may become hot enough
to cause burns - among these areas are the grates, back trim and oven
vents at the back of the cooktop, front edge, surfaces adjacent to the
cooktop, and the oven door.
Use only dry potholders. Moist or damp potholders on hot surfaces may result in burns from
steam. Do not let potholder touch heating elements. Do not use a towel or other bulky cloth.
Let hot grease cool before attempting to handle it.
Glazed cooking utensils Only certain types of glass, glass/ceramic, ceramic, earthenware, or
other glazed utensils are suitable for range-top service without breaking due to the sudden
change in temperature.
Utensil handles should be turned inward and not extend over adjacent surface units – To
reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional
contact with the utensil, the handle of a utensil should be positioned so that it is turned inward,
and does not extend over adjacent surface units.

TO REDUCE THE RISK OF BURNS, DO NOT MOVE THE RANGE WHILE HOT. TO REDUCE THE RISK
OF INJURY DUE TO TIPPING OF THE APPLIANCE, VERIFY THE REINSTALLATION OF THE RANGE
INTO THE ANTI-TIP DEVICE PROVIDED, AND EXTEND LEVELING FEET AFTER RETURNING THE
RANGE TO THE ORIGINAL INSTALLED POSITION.
Failure to follow this advice could result in burns and scalds.

Safety and Warnings
11
Other Safety Tips
Read all the instructions before using the appliance.
Use the appliance only for its intended purpose as
described in these instructions.
Be sure your stove is properly installed and
grounded by a qualified technician.
All servicing should be referred to a qualified
technician.
Always disconnect power to appliance before any
type of servicing
Do not operate the appliance if it is damaged or not
working properly. If you received a damaged product,
contact your dealer or installer immediately.
Know how to turn off power in emergency
Be sure to have the installer show you where and
how to turn off the power supply to the range (i.e.
location of the main fuse or circuit breaker panel)
and where and how to turn off the gas supply to the
range in an emergency.
Do not leave children alone near stove
Children should not be left alone or unattended in
the area where the appliance is in use. They should
never be allowed to play with the appliance or to sit
or stand on any part of the appliance.
Do not store toys or candy over the stove
For safety reasons, do not store items of interest to
children in cabinets above a range or at the back of
the range – children climbing on the range to reach
items could be seriously injured.
Don’t wear lose clothing that could catch fire
Loose-fitting or hanging garments should never be
worn while using the appliance.
Do not repair or replace parts yourself (unless
recommended)
Do not repair or replace any part of the appliance
unless specifically recommended in the manual. All
other servicing should be referred to a qualified
technician. Technicians must disconnect the
appliance from the power supply before any
servicing.
Careful opening oven door
Use care when opening the oven door by allowing
warm air or steam escape before removing or
replacing food.
Keep oven vent ducts unobstructed. NEVER cover
any slots, holes or passages in the oven bottom or
cover an entire rack with materials such as
aluminum foil. Doing so blocks air flow through the
oven and may cause carbon monoxide poisoning.
Aluminum foil linings may also trap heat, causing a
fire hazard
Do not touch hot oven shelves
Protect your hands from burning by making sure the
oven is cool before sliding oven shelves into oven. If
a shelf must be removed while the oven is hot, do
not let oven mitts or potholder contact the base of
the oven or hot heating elements in the oven.
Protect oven gasket
Do not clean the oven gasket or use any oven-
cleaning products on it. It is essential for a good seal,
which ensures that the oven operates efficiently.
Care should be taken not to rub, damage or move it.
Protect glass oven doors
Do not use harsh/abrasive cleaners, scourers or
sharp metal scrapers to clean the oven door glass
because they scratch the surface, which may result
in the glass shattering.
Never step on oven door or place a heavy object
(like a Turkey) on it
Check for gas leaks
When the appliance installed, check for gas leaks
according to instructions before use.
Ventilation hood is mandatory
This appliance should not be operated without a
properly sized and operational ventilation hood.

Safety and Warnings
12
Use proper gas conversion kit
This stove only uses natural gas. For LP gas, please
use conversion kit. Please have a certified
technician install the unit and kit. If planning to
resell unit, please indicate whether it is natural gas
or has LP kit installed.
Do not reach for items over the stove when it is lit
Be careful when reaching for items stored in
cabinets above the appliance.
Read all instructions before using the product to
ensure proper and safe operation. Install or locate
the product only in accordance with the provided
Installation Instructions.
Do not attempt to adjust, repair, service or replace
any part of your appliance unless it is specifically
recommended in this guide.
Do not use the range as a space heater.
Have the technician show you the location of the
gas shut off valve and how to shut it off in an
emergency.
Do not use abrasive or caustic cleaners or
detergents on this appliance. They may cause
permanent damage to the surface.
When cooking, set the burner controls so that the
flame heats only the bottom of the pot and does not
overlap at the sides.
Pots and pans that conduct heat slowly, i.e. glass
pots, should be used in conjunction with burner
flames at a low or medium setting.
Turn off all controls and wait for appliance parts to
cool down before touching them. Do not touch the
burner grates or surrounding areas until cool.
Do not use water on grease fires.
Clean appliance with caution.
Always turn pot handles to the side or back of the
range. Do not turn handles towards the area where
they are easily burned. Handles should not extend
over the adjacent burners.
Use the range only for cooking tasks as outlined in
this manual. When using the range, do not touch the
grates, burner caps, burner bases, or any other
parts in proximity to the flame. These components
may be hot enough to cause burns.
Use dry pot holders. Moist or damp pot holders on
hot surfaces may result in burns from steam
Do not use a towel or other bulky cloth.
Do not heat unopened food containers.
Buildup of pressure may cause the container to
explode and result in injury.
During and after use, do not touch interior surfaces
of the oven until cool
Do not let a pot holder touch hot surface areas
Any opening in the wall behind the
appliance and in the floor under the
appliance shall be sealed.

Dual Range Overview
13
5. Dual Range Overview
48-inch dual range sample

Dual Range Overview
14
Electric Broiler (Top) Heating Element: 1@3 500 W.
Oven Electric Heating Element: 1@850 W(Top) & 3 000 W (Base), apply to 30-inch and 36-
inch oven.
1@2 500 W (Base), apply to 48-inch dual fuel range which has 18-inch oven.

Dual Range Overview
15
Cooktop Equipment
Dual fuel range cooktop burner equipment as below:
Model
1 2000 BTU
1 5000 BTU
1 8000 BTU
Griddle
(1 5000 BTU)
HRD3001U
4
No
HRD3002U
2
2
No
HRD3004U
4
No
HRD3031U
2
2
No
HRD3088U
2
1
1
No
HRD3604U
6
No
HRD3605U
6
No
HRD3606U
1
2
3
No
HRD3618U
3
2
1
No
HRD3620U
3
3
No
HRD4801U
6
1
HRD4802U
6
1
HRD4803U
2
2
2
1
HRD4804U
3
3
1
HRD4806U
3
3
1
HRD3031U-A
2
2
No
HRD3618U-A
3
2
1
No
HRD4804U-A
3
3
1

Installation Instructions
16
6. Installation Instructions
Save the next two pages for the local electrical inspector’s use
1. A child or adult can tip the range and be killed.
2. Install the anti-tip device to the structure and/or the range.
3. Engage the range to the anti-tip device.
4. Re-engage the anti-tip device if the range is moved.
5. See installation instructions for details.
6. Failure to do so can result in death or serious burns to children or adults.
7. Check that anti-tip device is secured with two screws on the side panel of range.
To eliminate the risk of burns or fire by reaching over heated surface units, cabinet storage space
located above the surface units should be avoided. If cabinet storage is to be provided, the risk can
be reduced by installing a range hood that projects horizontally a minimum of 5 inches beyond the
bottom of the cabinets.
On the next figure, item A is:
A = 30 inches minimum clearance between the top of the cooking surface and the bottom of an
unprotected wood or metal cabinet; or
A = 24 inches minimum when bottom of wood or metal cabinet is protected by not less than 1/4-
inch-thick flame-retardant millboard covered with not less than No. 28 MSG sheet steel, 0.015-
inch-thick stainless steel, 0.024-inch-thick aluminum, or 0.020-inch-thick copper.
A = 40 inches minimum clearance between the top of the cooking surface and the bottom of an
unprotected wood or metal cabinet, if your used one of the four model dual fuel range -HRD3620U,
HRD3604U, HRD4801U and HRD4802U.

Installation Instructions
17
7. Positioning of Range
You may install a non-combustible material, such as tile, on the rear wall above the range and
up the vent hood.
It is not necessary to install non-combustible materials behind the range below the counter top
height.
DO NOT INSTALL CLOSER THAN 12 MM FROM ANY ADJACENT SURFACE.
The minimum distance from the side of the range above the counter top to combustible
sidewalls must be at least 18 inches.
A is allowed
distance between
bottom of cabinet
and stove.
bottom

Installation Instructions
18
The maximum depth of cabinets installed above cooking tops be 13 in (330mm).
8. Dimensions and Clearances
The depth of the range is 27 ½’’ (69.8 cm) overall.
The range may be installed flush to the rear wall.