Thuraya SO-2510 User manual
FCC SAR Compliance Statement
FCC SAR Compliance Statement 1
FCC RF Interference Statement
FCC RF Interference Statement 2
For your safety
For your safety 4
Battery Information
Battery Information 5
Taking Care of your Thuraya Mobile Phone
Taking Care of your Thuraya Mobile Phone 5
Certification information (SAR)
Certicationinformation(SAR) 6
SO-2510 Unpacking
SO-2510 Unpacking 7
SO-2510 Accessories 7
Your SO-2510
Your SO-2510 7
Key and button description 8
Introduction
Introduction 10
HPA (High-Penetration Alerting)
HPA(High-PenetrationAlerting) 11
Initial steps
Inserting SIM card 12
Connect the charger and charge the battery 12
Switch the mobile phone On/Off 13
Enter your PIN 13
Emergencycall(SOS) 13
Setup Wizard 14
Lock/Unlock in Idle Screen 14
Display
Display layout 15
Display symbols 15
Using soft key and menu
Soft key action 17
Menu navigation 17
Quick access 18
Step back one menu level 18
Exit the menu 18
Making and receiving call
Dial using the keypad 19
Receiving a call 19
High-Penetration Alerting 20
Option during call 21
Handling more than one call simultaneously 21
SO-2510 02 Getting started
SO-2510 01 Before you start
CONTENTS...
New Message
Select mode 22
Edit mode 23
Change Input mode 23
Input symbol 24
Input number 25
Change language 25
eZiText On/Off 26
Dictionary 27
To clear text 27
SO-2510 02 Getting started
1. Contacts
1.1 Search 32
1.2 Add Name 33
1.3 Group 34
1.4 Speed Dials 35
1.5 Short Dialing 36
1.6 Copy 36
1.7 Delete 37
1.8 Memory Status 37
2. Navigation
2.1 Current Position 38
2.2 Cont. Position 38
2.3 Way Points 39
2.4 Location Track 40
2.5 Setting 40
2.6 Qiblah & Prayer 41
3. Call Logs
3.1 Missed Calls 42
3.2 Received Calls 43
3.3 Dialed Calls 43
3.4 Delete All 44
3.5 Call Duration 44
4. Organizer
4.1 Alarm 46
4.2 Schedule 48
4.3 Calculator 49
4.4 Stopwatch 49
5. Messaging
5.1 New Message 50
5.2 Inbox 51
5.3 Draft 53
5.4 Sent Messages 54
5.5 Outbox 55
5.6 Templates 56
5.7 Settings 56
5.8 Info Message 58
5.9 Memory Status 59
5.10 Delete All 59
SO-2510 03 Using the menu
6. Sound Setting
6.1 Ringing Tone 60
6.2 Sound Volume 61
6.3 Incoming Call Alert 61
6.4 Keypad Tone 61
6.5 Keypad Tone Volume 61
7. Settings
7.1 Language 62
7.2 Call 63
7.3 Wallpaper 68
7.4 Greeting Message 68
7.5 Own Number 68
7.6 Data Connection 68
7.7 Setup Wizard 69
7.8 Backlight 70
7.9 LCD Contrast 70
7.10 Time/Date 70
7.11 GmPRS 72
8. Network
8.1 Network Mode 73
8.2 SAT Registration 74
8.3 Preference 74
9. Security
9.1 PIN Code 75
9.2 Security Code 76
9.3 Change Codes 76
9.4 Fixed Dialing 78
9.5 Closed User Group 79
9.6 IMEI Number 80
9.7 Call Barring 80
9.8 Software Version 81
9.9 Reset Factory Settings 81
SO-2510 03 Using the menu
Troubleshooting
Troubleshooting 84
Quick access codes
Quick access codes 85
Access codes
Access codes 94
Security code
Security code 94
PIN & PUK
PIN & PUK 94
PIN2 & PUK2
PIN2 & PUK2 94
Barring code
Barring code 94
SO-2510 04 Additional
SO-2510 01 Before you start
01
03
04
02 FCC SAR Compliance Statement
FCC SAR Compliance Statement 1
FCC RF Interference Statement
FCC RF Interference Statement 2
For your safety
For your safety 4
Battery Information
Battery Information 5
Taking Care of your Thuraya Mobile Phone
Taking Care of your Thuraya Mobile Phone 5
Certification information (SAR)
Certicationinformation(SAR) 6
SO-2510 Unpacking
SO-2510 Unpacking 7
SO-2510 Accessories 7
Your SO-2510
Your SO-2510 7
The function of the keys 8
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01
Before you start
02
03
04
Before you start
FCC SAR Compliance Statement
TheFederalCommunicationsCommission(FCC)hasadoptedasafetystandardforhumanexposuretoRadioFrequency(RF)
electromagneticenergyemittedbyFCC-certiedequipment.ThiswirelessmobilephonehasbeenevaluatedunderFCCBulletin
OET65C(01-01)andfoundtobecomplianttotherequirementsofuncontrolledenvironmentallimitsassetforthinCFR47Sections
2.1091,2.1093addressingRFExposurefromradiofrequencydeviceswhenoperatedinaccordancewiththeoperationguidelines
described in this manual. Proper operation of this radio device according to the instructions in this publication will result in user
exposure substantially below the FCC recommended limits.
Your wireless phone SO-2510 is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits
forexposuretoradiofrequency(RF)energysetbytheFederalCommunicationsCommissionoftheU.S.Government.Theselimits
are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based
onstandardsthatweredevelopedbyindependentscienticorganizationsthroughperiodicandthoroughevaluationofscienticstudies.
The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
TheexposurestandardforwirelessmobilephonesemploysaunitofmeasurementknownastheSpecicAbsorptionRate,orSAR.
The SAR limit set by the FCC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions accepted by the FCC with
thephonetransmittingatitshighestcertiedpowerlevelinalltestedfrequencybands.AlthoughtheSARisdeterminedatthehighest
certiedpowerlevel,theactualSARlevelofthephonewhileoperatingcanbewellbelowthemaximumvalue.Thisisbecausethe
phoneisdesignedtooperateatmultiplepowerlevelssoastouseonlythepowerrequiredtoreachthenetwork.Ingeneral,
the closer you are to a wireless base station antenna, the lower the power output.
Beforeaphonemodelisavailableforsaletothepublic,itmustbetestedandcertiedtotheFCCthatitdoesnotexceedthelimit
establishedbythegovernment-adoptedrequirementforsafeexposure.Thetestsareperformedinpositionsandlocations(forexample,
attheearandwornonthebody)asrequiredbytheFCCforeachmodel.ThehighestSARvalueforthismodelphoneasreportedto
theFCCwhentestedforuseattheearis0.37W/kg(withregardtoBody-wornmeasurements,thismobilephonecannotbeusedina
body worn position because in this position the phone can not properly receive and transmit the satellite signal and the operation is not
practicable).Thebody-wornoperationisrestrictedinuse.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the government
requirement.
2
01
Before you start
TheFCChasgrantedanEquipmentAuthorizationforthiswirelessmobilephonewithallreportedSARlevelsevaluatedasin
compliancewiththeFCCRFexposureguidelines.SARinformationonthisphoneisonlewiththeFCCandcanbefoundunder
the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID:TZ5SO-2510.
FCC RF Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsofaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.
Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhentheequipmentisoperatedina
residentialenvironment.Thisequipmentgenerates,uses,andradiatesradiofrequencyenergy,andifnotinstalledandusedin
accordance with the instructions, may cause harmful interference. However, there is no guarantee that interference will not occur.
Ifthisequipmentdoescauseinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffand
on, the user is encouraged to correct the interference by one of the following measures:
•Reorientorrelocatethereceivingantenna.
•Increaseseparationbetweentheequipmentandreceiver.
•Connecttheequipmenttoanoutletonacircuitdifferentfromwhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnician.
IntheUnitedStatesandCanada,theSARlimitformobilephonesusedbythepublicis1.6watts/kilogram(W/kg)averagedoverone
gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for
anyvariationsinmeasurements.SARvaluesmayvarydependingonnationalreportingrequirementsandthenetworkband.
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01
Before you start
02
03
04
Before you start
Thisequipmentgeneratesorusesradiofrequencyenergy.Changesormodicationstothisequipment
maycauseharmfulinterferenceunlessthemodicationsareexpresslyapprovedintheinstructionmanual.
Theusercouldlosetheauthoritytooperatethisequipmentifanunauthorizedchangeormodicationismade.
Caution
RoHS
This product is in compliance with EU RoHS Directives and manufactured using lead-free solder paste and parts.
4
01
Before you start
For your safety
Read the following guidelines to help you get the most out of your Thuraya Phone.
For more detailed explanations please refer to the complete user guide.
Please read carefully and make yourself familiar with the safety measures and user instructions in this Manual before you start to use
your SO-2510. Thuraya is always improving the user interface to ensure the user has the best experience.
SWITCH ON SAFELY
Do not switch the phone on when wireless phone use is prohibited
or when it may cause interference or danger.
ROAD SAFETY COMES FIRST
Obey all local laws.
Always keep your hands free to operate the vehicle while driving.
Yourrstconsiderationwhiledrivingshouldberoadsafety.
SWITCH OFF IN HOSPITALS
Follow any restrictions.
Switchthephoneoffnearmedicalequipment.
SWITCH OFF IN AIRCRAFT
Follow any restrictions.
Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELING
Do not use the phone at a refueling point.
Do not use near fuel or chemicals.
SWITCH OFF NEAR BLASTING
Follow any restrictions.
Do not use the phone where blasting is in progress.
5
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Before you start
02
03
04
Before you start
Battery Information
Use only Thuraya approved battery pack, and Thuraya approved chargers for your phone.
• Donotshort-circuitthebattery.Short-circuitingtheterminalsmaydamagethebatteryortheconnectingobject.
• Donotexposetohightemperatures.
• Pleasedisposethebatteryinaccordancewithlocalregulations.
Taking Care of your Thuraya Mobile Phone
Your device is a product of superior design and craftsmanship and should be treated with care.
The suggestions below will help you protect your warranty coverage.
• Keepthedevicedry.Liquidsormoisturecancontainmineralsthatwilldamageelectroniccircuits.Ifyourdevicedoesgetwet,
remove the battery and allow the device to dry completely before replacing it.
• Donotuseorstorethedeviceindusty,dirtyareas.Itsmovingpartsandelectroniccomponentscanbedamaged.
• Donotstorethedeviceinhotareas.Hightemperaturescanshortenthelifeofelectronicdevicesanddamagebatteries.
• Donotstorethedeviceincoldareas.Whenthedevicereturnstoitsnormaltemperature,moisturecanforminsidethedeviceand
damage electronic circuit boards.
• Donotattempttoopenthedeviceotherthanasinstructedinthisguide.
• Donotdrop,knock,orshakethedevice.Roughhandlingcanbreakinternalcircuitboardsandnemechanics.
• Useonlythesuppliedoranapprovedreplacementantenna.Unauthorizedantennas,modications,orattachmentscoulddamage
the device and may violate regulations governing radio devices.
• Alwayscreateabackupofdatayouwanttokeep(suchascontactsandcalendarnotes)beforesendingyourdevicetoa
service facility.
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Before you start
Certication information (SAR)
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio
frequency(RF)recommendedbyinternationalguidelines(ICNIRP).Theselimitsarepartofcomprehensiveguidelinesandestablish
permitted levels of RF energy for the general population. The guidelines include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
7
01
Before you start
02
03
04
Before you start
SO-2510 Unpacking Your SO-2510
1SAT antenna
2Ear-set jack
3Display
4Left soft key
5Right soft key
6Send key
7End key
84 ways navigation key
9Ok key
10 Alphanumeric keypad
11 Star key
12 Hash key
13 Microphone
14 Battery release
15 Charger socket
16 SIM card holder
17 USB/Data cable connector
SO-2510 Accessories
Data Cable
1
2
3
4 5
6 7
8
9
10
11 12
13 15
Handset Battery Quick Start Guide
Travel Charger User Manual &
Warranty Card
Ear Set
16
17
14
Your package contains the following items: An overview of your Thuraya phone.
8
01
Before you start
The function of the keys
Navigation Key
4-way direction key for moving focus in menu screen.
Center Key
Thiskeyisusedtoselect/unselectandconrmmenu
options.
Left Soft Key
The function of the key depends on the text shown
on the display above the key.
Right Soft Key
The function of the key depends on the text shown
on the display above the key.
Send Key
To accept or initiate a call, access the list of numbers
you last called or attempted to call.
End Key
To end the current connection, or to reject an incom-
ing call.
Press and hold to turn the phone on or off.
Keypad
Used to enter numbers and characters.
Long press on 0 key will display a ‘+’.
Key
Long press will switch between Silent & Normal
mode. Enters special characters in SMS editor.
Key
Press and hold to lock the keypad.
Toggles between numbers and characters in
SMS editor.
SO-2510 02 Getting started
02
03
04
01
Introduction
Introduction 10
HPA (High-Penetration Alerting)
HPA(High-PenetrationAlerting) 11
Initial steps
Inserting SIM card 12
Connect the charger and charge the battery 12
Switch the mobile phone On/Off 13
Enter your PIN 13
Emergencycall(SOS) 13
Setup Wizard 14
Lock/Unlock in Idle Screen 14
Display
Display layout 15
Display symbols 15
Using soft key and menu
Soft key action 17
Menu navigation 17
Quick access 18
Step back one menu level 18
Exit the menu 18
Making and receiving call
Dial using the keypad 19
Receiving a call 19
High-Penetration Alerting 20
Option during call 21
Handling more than one call simultaneously 21
New Message
Select mode 22
Edit mode 23
Change Input mode 23
Input symbol 24
Input number 25
Change language 25
eZiText On/Off 26
Dictionary 27
To clear text 27
10
02
Getting started
Introduction
Your Thuraya SO-2510 Satellite Only Phone is a powerful and compact phone
offering total convenience and mobility across Thuraya’s coverage area.
Its superiority is reected in integrating two technologies in one handset: satellite (SAT),
and GPS offering you an unmatched combination of quality and performance.
However, in order to establish communication on SAT mode, here are few points to be
considered.
- The antenna should be pulled out to make or receive SAT calls.
- While observing the indicator for SAT signal strength, move around to achieve the
best connection quality for the mobile phone.
- SAT communication requires clear space without obstructions such as buildings,
trees or mountains.
- It is important to direct the antenna of the Thuraya SO-2510 towards Thuraya
satellites.
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02
Getting started
03
04
Getting started 01
HPA (High-Penetration Alerting)
The Thuraya system features a 'High-Penetration Alerting' capability that allows
you to be notied of incoming calls even when your mobile phone has poor signal
coverage. When the mobile phone receives a High-Penetration Alerting signal it will
alert you with an 'early ring' and a special display message (see page 20).
To answer the call, you must immediately extend the antenna and move the mobile
phone into a position that has a clear 'line of sight' to the satellite. When this has
occurred the mobile phone display will change, prompting you to answer the call
and proceed with the conversation. If the call is not answered promptly after the
High-Penetration Alerting signal is received, the calling party will be diverted to
voice mail and/or an announcement stating that you are not available to answer.
Just like GSM, the satellite coverage area is divided into many different regions.
The phone searches the network automatically (see page 73) and determines which
service region is active by registering its presence with the Thuraya system. If the
mobile phone has not been able to update this registration due to a weak signal,
the registration information will become out of date or 'stale'. This is indicated on
the display by a blinking SAT icon in the left of the signal strength indicator. This
condition will clear automatically once signal conditions improve and a call is made
or a period of time elapses. You also have the option to speed up that procedure by
manually having the mobile phone register with the Thuraya system.
This is accomplished with the function SAT Registration in the mobile phone's menu
(see page 74). Make sure you have good SAT signal strength before using this
function.
12
02
Getting started
Connect the charger and charge the battery
You should charge the battery supplied with the mobile phone as
soon as possible to obtain full battery charge.
To charge the battery :
1. Fit the correct country specic adapter into the charger.
2. Plug the charger plug into the charger socket.
3. Connect the charger to an AC source.
Initial steps
Inserting SIM card
To insert the SIM card :
1. Switch off the mobile phone before removing the battery and
inserting the SIM card.
2. Lift the battery from the back of the mobile phone and insert
the SIM card as shown in the pictures below.
While the battery is charging you see the symbol changing to
cyclically. The battery is fully charged approximately after 2 hours
and 30 minutes. The charger stops charging automatically when the
battery is full. As long as the charger is not disconnected it restarts
charging after a while to keep the battery fully charged.
You may still use the mobile phone while charging the battery.
The internal clock for time, date (see page 70) and alarms (see page
46) will still keep running for about two hours if neither the battery nor
the charger is connected, but no alarm will sound unless a charged
battery is connected.
13
02
Getting started
03
04
Getting started 01
Emergency call (SOS)
Until you have entered the correct PIN, you can make only
emergency calls.
To make an emergency call before having entered the PIN.
In screen Press (SOS).
Or.
1. Enter a specic emergency number.
2. Press .
The soft key SOS is available even:
When the SIM card in your mobile phone is not valid.
●
W
●hen you have a valid SIM card but no roaming with the
selected service provider is possible.
After the PIN is accepted, you have to make an emergency call in
the same way as you make a 'normal' call.
Switch the mobile phone On/Off
Press for 3 seconds to switch the mobile phone on.
Press for 3 seconds again to switch the mobile phone off.
Enter your PIN
The PIN (Personal Identication Number; 4 to 8 digits) is initially
supplied together with the SIM card by your service provider and
can be changed later. (see page 75)
1. Enter PIN using keys on keypad.
Each digit entered is displayed as an ( ).
2. Press to conrm PIN.
Note
If more than 3 errors are made when entering PIN code,
●
PUK code must be entered.
14
02
Getting started
Lock/Unlock in Idle Screen
The keypad may be locked so that a number cannot be
accidentally dialed e.g. while the mobile is in your pocket or
handbag.
Calls can be received while the phone is locked.
To Lock :
1. In idle screen, long press (#) key.
2. Locked.
To Unlock :
1. Press key.
2. Press key within 3 seconds.
3. If key is not pressed within
3 seconds, the keypad will remain
locked.
Note
Emergency calls may not be possible on all cellular telephone
●
networks or when certain network service are in use.
In uneven terrain or close to large buildings, the operating
●
range can be limited, which affects the connection.
Emergency numbers normally are : 112, 118, 119, 911, 999
Check with your network service provider for local emergency
numbers in your area.
Setup Wizard
Use this to set the basic details of the phone when booting initially.
You can either use or skip this function.
To change settings, use the applicable menu or Setup Wizard
Menu in Settings.
For more details, refer to Setup Wizard Menu in Settings.
15
02
Getting started
03
04
Getting started 01
Display
Display layout
The pattern of the display areas is as follows :
1. The indicator line shows mainly symbols which inform you
about the operating conditions of the mobile phone.
2. The main area shows data relating to calls, menu and their
submenus and displays the editors for the Contacts and SMS
messages. In idle mode (standby), the network name, time
and date are displayed.
3. The soft key line operates together with the and
soft key and the OK key beneath this line.
It provides access to menus and controls.
(see 'Using soft key and Ok key' on page 17)
Indicator line
SAT area information
Display symbols
SAT HPA
Roaming
Signal type
SAT signal 1 SAT signal 2
SAT signal 3 SAT signal 4
SAT signal 5
Signal strength
HPA Low signal ~ HPA High signal
HPA strength
Battery almost discharged Low battery
Battery good Battery full
Battery strength
~
Time & Date line
Soft key comment line
16
02
Getting started
Using soft key and menu
In idle mode, your mobile phone offers functions and settings
which allow you to adapt the mobile phone to your needs.
You access these functions through menus and submenus by
scrolling or by using the appropriate shortcut.
During a call or while you are editing a number or text, the
menu system changes and gives access to various functions,
depending on the context.
The following section describes the principles of using the menu.
On call mute
Call status
ListOk
Speed Dial
Save
Undo View
Search
Edit
Soft key command
SilentUnread SMS
Schedule
Alarm
Voice mail
Phone status
Voice mail + SMS
Incoming call silent
Ciphering (call encryption) is off
SMS inbox full
Call Divert
GmPRS Connecting / Connect GmPRS
(blinking icon during a connect GmPRS)
GMPRS Hold
While sending to and receiving data from an external device
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