Thuraya XT-DUAL User manual

CONTENTS
XT DUAL 01 Before you start
XT DUAL 02 Getting started
For your safety 2
Battery information 4
Taking care of your Thuraya mobile phone 4
Protection standards (IP64, IK03) 5
Precautions for ingress protection 6
XT DUAL unpacking 8
Your XT DUAL 8
Key functions 9
Introduction 12
HPA (High-Penetration Alerting) 13
Initial steps
Inserting SIM card 14
Connect the charger and charge the battery 14
Switch the mobile phone ON/OFF 15
Enter your PIN 15
Emergency call (SOS) 15
Setup Wizard 16
Lock/Unlock in Idle Screen 16
Display
Display layout 17
Display symbols 17
Key action 18
Making and receiving calls
Making a call 19
Receiving a call 19
Options during a call 20
Conference calls 20
Write a new message
Text input 22

XT DUAL 03 Using the menu
1. Media center
1.1. Images 26
1.2. Sound clips 28
1.3. Video clips 28
1.4. Memory status 29
2. Contacts
2.1. Phone contacts 30
2.2. SIM contacts 33
2.3. Special list 33
2.4. Speed dial 34
2.5. My info 35
3. Organizer
3.1. Calendar functions 35
3.2. Alarm 37
3.3. Tasks 38
3.4. Notes 38
4. Navigation
4.1. Current position 39
4.2. Continuous position 40
4.3. Waypoints 40
4.4. Track route 42
4.5. Navigate route 42
4.6. Helper 43
4.7. Settings 45
4.8. Qiblah & Prayer (optional) 45
5. Messaging
5.1. New messages 46
5.2. Mailbox folders 48
5.3. Reports 49
5.4. Spam 49
5.5. Settings 50
6. Network
6.1. SAT registration 54
6.2. System preference 55
6.3. Search mode 56
6.4. Preferred networks 56
7. Call log
7.1. Call history 57
7.2. Data 57
7.3. Calls/Messages 58
7.4. Cost 58
8. Camera (optional)
8.1. Taking pictures (optional) 59
8.2. Taking videos (optional) 60
8.3. Images (optional) 61
8.4. Video clips (optional) 61
8.5. Settings (optional) 62

XT DUAL 03 Using the menu
XT DUAL 04 Additional
Thuraya XT DUAL sub-menus and quick access codes 90
Troubleshooting 93
Access codes 94
Security code 94
PIN & PUK 94
PIN2 & PUK2 94
Barring code 94
Limited warranty 95
9. Connections
9.1. Bluetooth 62
9.2. Bluetooth FTP 64
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10. Settings
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10.2. Phone 67
10.3. Calls 69
10.4. Shortcuts 72
10.5. GmPRS/GPRS 73
10.6. Security 75
10.7. Language 78
10.8. System 78
11. Extras
11.1. Calculator 80
11.2. Converter 81
11.3. Audio recorder 81
11.4. Stopwatch 82
11.5. Countdown timer 82
11.6. World time 83
12. Applications
12.1. Java programs 83
12.2. Memory manager 84
12.3. File browser 84
12.4. Web browser 85

XT DUAL www.thuraya.com

01 Before you start
01
02
03
04
For your safety 2
Battery information 4
Taking care of your Thuraya mobile phone 4
Protection standards (IP64, IK03) 5
Precautions for ingress protection 6
XT DUAL unpacking 8
Your XT DUAL 8
Key functions 9

2
01 Before you start
The following guidelines will help you to use your Thuraya XT DUAL safely:
For your safety
Please read carefully and make yourself familiar with the safety measures and user instructions in this manual before you start using
your XT DUAL.
SWITCH ON SAFELY
Do not switch on the phone where wireless
phone use is prohibited or when it may cause
interference or danger.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands
free to operate the vehicle while driving. Your
first consideration while driving should be road
safety.
INTERFERENCE
All wireless devices may be susceptible to
interference, which could affect performance.
SWITCH OFF IN AIRCRAFT
Follow any restrictions.
Wireless devices can cause harmful
interference to aircraft’s navigation and
communication systems.
SWITCH OFF IN HOSPITALS
Follow any restrictions that are advised in a
hospital. Switch off the phone near medical
equipment.
SWITCH OFF WHEN REFUELING
Do not use the phone at a refueling point.
Do not use near fuel or chemicals.

3
01 Before you start
01
02
03
04
SWITCH OFF NEAR BLASTING
Follow any restrictions.
Do not use the phone where blasting is in
progress.
USE SENSIBLY
Use only in the normal position as explained in
the product documentation.
Do not bend the antenna.
QUALIFIED SERVICE
Only qualified personnel may install or repair
this product.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries.
Do not connect incompatible products.
BACK-UP COPIES
Remember to make back-up copies or keep a
written record of all important information.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its
user guide for detailed safety instructions.
Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone function of the device is switched on and in service. Enter the emergency number of the
country where you are located then press the send key. Give your location to an emergency call center.

4
01 Before you start
Use only Thuraya approved batteries and Thuraya approved chargers for your phone.
 Do not short-circuit the battery. Short-circuiting the terminals may damage the battery or the connecting object.
 Do not expose to high temperatures.
 Please dispose the battery in accordance with local regulations.
Battery information
The suggestions below will help you protect your warranty coverage.
 If your device does get wet, remove the battery and allow the device to dry completely before replacing it.
 Do not store the device in hot areas. High temperatures can shorten the life of electronic devices and damage batteries.
 Do not store the device in very cold areas. When the device returns to its normal temperature, moisture can form inside the device
and damage electronic circuit boards.
 Do not attempt to open the device other than instructed in this guide.
 Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the device and may violate regulations governing radio devices.
 Always create a backup of data you want to keep (such as contacts and calendar notes) before sending your device to a service facility.
Taking care of your Thuraya mobile phone

5
01 Before you start
01
02
03
04
Protection standards (IP64, IK03)
Your Thuraya XT DUAL is certified with a dust protection rating (IP6x), waterproof rating
(IPx4) and impact protection rating (IK03) to deliver superior ruggedness.
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This unit is rated at dust protection level 6 which means the unit is dust tight.
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This unit is rated at waterproof level 4 protecting against splashed water from all directions.
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This unit is rated at the impact protection level 3 ensuring your Thuraya XT DUAL phone can withstand impacts from all directions.

6
01 Before you start
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Precautions for ingress protection
- USB/Data cable connector cover
- Micro SD card cover
- Battery
- Ear-set cover
- Antenna jack cover
NOTE
If these parts are not closed properly, this may cause water
or dust ingress which may result in a malfunction.
If the rubber part of the above parts is damaged, contact
your Customer Service Center.

7
01 Before you start
01
02
03
04
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guaranteed.
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- Any physical impact on this phone may reduce the ingress protection.
Contact a Customer Service Center.
- Do not let the phone be disassembled by an unauthorized person.
This may reduce the ingress protection, causing a malfunction.
- When charging the phone using a
USB/Data cable or when transmitting data
- When using the ear-set - When the battery is not
inserted

8
01 Before you start
Your package contains the following items:
XT DUAL unpacking
Battery Travel ChargerHandset
USB Cable Micro SD cardEar-set
Quick Start
Guide
Support-CDWarranty Card
& User Guide
Your XT DUAL
An overview of your Thuraya phone
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
SAT antenna
Ear-set jack
Screen
Slot for Micro SD
Left softkey
Send key
4 ways navigation keys
Center key
Right softkey
End key
Alphanumeric keypad
Star key
Hash key
Microphone
Charger jack
Camera (optional)
Mirror (optional)
Battery lock
SIM card holder
USB/Data cable jack
1
2
3
4
5
6
7
8
9
10
11
12 13
15
14
16
17
20
18
19

9
01 Before you start
01
02
03
04
Key functions
Navigation key
4-way direction keys to move the focus in menus.
Center key
This key is used to select/unselect and confirm menu
options.
Left softkey
The function of the key depends on the text shown on
the display above the key.
Right softkey
The function of the key depends on the text shown on
the display above the key.
Send key
To accept or initiate a call or to access the list of
numbers in the call history.
End key
To end the current connection or to reject an incoming call.
Press and hold to turn the phone on or off.
Keypad
Used to enter numbers and characters.
Long press on 0 key will display ‘+’.
* Key
Long press will switch between Silent & Normal mode.
Enters special characters in SMS editor.
# Key
Press and hold to lock the keypad.
Toggles between numbers and characters in SMS
editor.

XT DUAL www.thuraya.com

02 Getting started
01
02
03
04
Introduction 12
HPA (High-Penetration Alerting) 13
Initial steps 14
Inserting SIM card 14
Connect the charger and charge the battery 14
Switch the mobile phone ON/OFF 15
Enter your PIN 15
Emergency call (SOS) 15
Setup Wizard 16
Lock/Unlock in Idle Screen 16
Display 17
Display layout 17
Display symbols 17
Key actions 18
Making and receiving calls 19
Making a call 19
Receiving a call 19
Options during a call 20
Conference calls 20
Write a new message 21
Text input 22

12
02 Getting started
Your Thuraya XT DUAL is an advanced satellite phone using cutting
edge technology. Its superiority is reflected in having three integrated
technologies in one handset: satellite (SAT), GSM and GPS offering
you an unmatched combination of quality and performance.
Thuraya XT DUAL is a tri-band phone that allows operations on three
different GSM networks: 900, 1800, 1900 MHz offering highest flexibility.
In order to establish communication on SAT mode, there are a few
points to consider:
- The antenna should be pulled out to make or receive SAT calls.
- While observing the indicator for SAT signal strength, move your
phone to achieve the best connection quality.
- SAT communication requires clear space without obstructions such
as buildings, trees or mountains.
- Try to direct the antenna of the Thuraya XT DUAL towards a
Thuraya satellite if the signal strength is not sufficient.
Introduction

01
02
03
04
13
02 Getting started
HPA (High-Penetration Alerting)
The Thuraya system features a ‘High-Penetration Alerting’ capability that will notify you of incoming calls even
when your mobile phone has poor signal coverage or the antenna is stowed. When the mobile phone receives a
HPA signal it will alert you acoustically and with a special display message.
To answer the call, you must now immediately extend the antenna and move the mobile phone into a position that
has a clear ‘line of sight’ to the satellite. When this was done the mobile phone display will change, prompting you to
answer the call and proceed with the conversation. If the call is not answered promptly after the High-Penetration
Alerting signal is received, the calling party will be diverted to voice mail and/or an announcement stating that you
are not available to answer.
Just like GSM, the satellite coverage area is divided into many different regions. The phone searches the network automatically and
determines which service region is active by registering its presence with the Thuraya system. If the mobile phone has not been able
to update this registration due to a weak signal, the registration information will become out of date or ‘stale’. This is indicated on the
display by a blinking SAT icon in the left of the signal strength indicator. This condition will clear automatically once signal conditions
improve and a call is made or a period of time elapses. You also have the option to speed up that procedure by manually having the
mobile phone registered with the Thuraya system. This is accomplished with the function SAT Registration in the mobile phone’s menu
(see page 54). Make sure you have good SAT signal strength before using this function.

14
02 Getting started
Initial steps
To insert the SIM card:
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Inserting SIM card
You should charge the battery supplied with your Thuraya XT
DUAL as soon as possible to obtain full battery charge.
To charge the battery:
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adapter into the charger.
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your Thuraya XT DUAL.
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jack.
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Connect the charger and charge the battery
While the battery is charging you can observe the symbol
changing to cyclically.
The battery is fully charged after approximately 2 hours and 30
minutes.
The charger stops charging automatically when the battery is full.
As long as the charger is not disconnected it restarts charging
after a while to keep the battery fully charged.
You may still use the Thuraya XT DUAL while charging the battery.
The internal clock for time, date (see page 79) and alarms (see
page 37) will still keep running for about two hours if neither the
battery nor the charger is connected, but no alarm will start
unless a charged battery is connected.

01
02
03
04
15
02 Getting started
Press for 3 seconds to switch the Thuraya XT DUAL on.
Press for 3 seconds again to switch the Thuraya XT DUAL off.
Switch the mobile phone ON/OFF
Emergency calls are permitted without entering a PIN code.
To make an emergency call before having entered the PIN press
the right soft key (SOS) and dial the emergency number.
Or:
 Enter a specific emergency number and press the
center key .
Emergency call (SOS)
The PIN (Personal Identification Number: 4 to 8 digits) is initially
supplied together with the SIM card by your service provider and
can be changed later (see page 75).
 Enter your PIN using the keys on the keypad.
Each digit entered is displayed as an.
 Press the center key to confirm the PIN.
Enter your PIN
The softkey SOS is available even:
 When the SIM card in your mobile phone is not valid.
 When you have a valid SIM card but no roaming with the
selected service provider is possible.
NOTE
If more than 3 wrong PIN codes were entered, the phone will be
locked and can only be accessed with the PUK code.