Motorola moto E6i User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All
other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 3
Copy data from old phone 5
Manage dual SIMs 7
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 10
Learn the basics 12
About your home screen 12
About your lock screen 13
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 21
Get around on your phone 23
Learn gestures 23
Move between apps and screens 24
Use quick settings 25
Turn screen off and on 27
Adjust volumes 28
Frequently used tools 30
Turn flashlight on and off 30
Control phone with your voice 30
Get directions to a location 30
Use clock and weather widget 31
Manage time spent on your phone 32
Work with text 35
Use onscreen keyboard 35
Cut, copy, paste text 36
Use voice typing 37
Fill in forms automatically 37
Personalize your phone 38
Home screen 38
Change wallpaper 38
Customize your Favorites tray 38
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Add shortcuts or folders 38
Remove shortcuts or folders 39
Remake your home screen with launchers 39
Lock screen 41
Use a screen saver 41
Sounds 42
Set ringtones 42
Avoid interruptions with Do Not Disturb 43
Stop phone from speaking 46
Other sound settings 48
Silence “Hello Moto” during power up 48
Turn off charging sounds 48
Apps 49
About your apps 49
View notifications 53
Manage your apps 55
Install or update apps 55
Manage or delete apps 57
Protect against harmful apps 59
Search and browse 60
Search the web 60
Search your phone 61
Browse websites 62
Text messaging 64
About text and multimedia messages 64
Read, send, manage text messages 64
Add attachments 66
Save attachments from text message 67
Turn group messaging on or off 67
Change default messaging app 68
Control notifications for text messages 68
Change text message reply to incoming calls 68
Email 70
Read, send, manage emails 70
View email attachments 71
Add email signature 72
Control email notifications 72
Calendar app 73
About the calendar 73
Find calendar events 73
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Create and manage events 74
Control notifications for calendar events 74
Clock app 76
Set alarms 76
Use timer or stopwatch 76
Set date and time 77
Calls, contacts, voicemail 79
Phone calls 79
Answer calls 79
Make calls 80
During a call 81
Make video calls 82
Make conference calls 83
Block calls and texts 83
Turn call waiting on and off 84
View and delete call history 85
Make emergency call from locked phone 86
Contacts 87
Add contacts 87
Edit or delete contacts 88
Star your favorite contacts 89
Sort contacts 89
Share contacts 90
Voicemail 92
Use voicemail 92
Send all calls from contact to voicemail 93
Photos and videos 94
Take photos 94
Take screenshots 96
Record videos 96
Adjust photography settings 97
Adjust other camera settings 99
Delete photos and videos 100
Edit photos and videos 100
Find, share, upload 102
Find photos and videos 102
Share photos and videos 103
About wireless sharing 103
Upload photos and videos 105
Music 107
Listen to radio 107
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Listen to music 108
Transfer music files 109
Connect a MIDI device 110
Battery 111
Charge phone 111
Extend battery life 111
Use Battery Saver mode 112
Show battery percentage in status bar 113
Storage 114
About storage options 114
Manage phone storage 114
Manage SD card 115
Find downloaded files 117
Recover recently deleted files 118
Upload music to cloud 118
Scan documents and make copies 119
Network and internet 120
Connect to Wi‑Fi networks 120
Use Airplane mode 121
Control data usage 122
Share your internet connection 123
Connect to VPNs 126
Connected devices 128
Connect with Bluetooth™ 128
Connect with Wi-Fi Direct 130
Cast screen or media to TV 130
Share files and links with nearby Android phones 132
Transfer files between phone and computer (USB) 133
Print from your phone 135
Other settings 136
Apps & notifications 136
Change app settings 136
Choose how apps notify you 137
Display 140
Adjust screen brightness 140
Adjust screen colors at night 140
Use Dark theme 140
Change screen timeout 141
Stop automatic rotation 141
Choose color mode 141
Change font and display size 142
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Set lock screen preferences 142
Adjust screenshot settings 143
Location 144
Use location services 144
Security 146
About security 146
Protect against harmful apps 147
Be ready to find a lost phone 147
Lock and unlock phone 148
Set screen lock 148
Adjust lock options 149
Unlock with trusted devices 150
Unlock at trusted places 151
Keep phone unlocked while it's on you 152
Use fingerprint security 152
Pin your screen 154
Lock SIM card 155
Accounts 156
Add or remove accounts 156
Change name & info in your Google account 157
Sync apps with your Google account 157
Control what info Google collects 158
Accessibility 160
Visual assistance 160
Hearing assistance 162
Dexterity assistance 162
Use accessibility shortcuts 163
System 165
Languages & input 165
Customize the keyboard 165
Use multiple languages 166
Gestures 168
Change System navigation 168
Turn flashlight on and off 168
Flip to silence 168
Back up phone 168
About phone 170
Record your IMEI number 170
Find legal and product information 170
Fix a problem 171
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Hardware issues 171
Phone is slow or unstable 171
Phone feels warm or hot 171
Phone won't turn on 172
Phone restarts or crashes 172
Screen is frozen or won't respond 173
Screen displays wrong colors 174
SD card problems 174
Call and SIM issues 177
Problems making/receiving calls 177
Problems during calls 178
Battery issues 181
Charging problems 181
Battery drains too fast 181
Bluetooth, Wi-Fi, USB issues 182
Bluetooth problems 182
Wi-Fi problems 184
Can't transfer files or connect to computer 185
Account and sign-in issues 187
Forgot unlock code 187
Can't sign in to Google 187
Account sync issues 187
App issues 189
App problems 189
Camera problems 190
Messaging problems 191
Gmail problems 193
Play Store problems 193
Maintenance procedures 194
Update Android software 194
Reset Wi-Fi, cellular data, and Bluetooth 194
Reset phone 195
Get more help 196
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera
5. Proximity sensor and notification light
•Blinking green (phone on) = unseen notifications
•Solid red (phone on) = low battery
•Solid red (phone off) = charging but battery is too low to power the screen
•Solid green (phone off) = fully charged
6. Volume up/down button
7. Power button
Set up phone 1

1. LED flash
2. Depth camera
3. Main camera
4. Fingerprint sensor
5. Microphone
6. Micro USB port for charging, transferring files, sharing connection with tethered devices.
7. Speaker
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Prevent water damage
Mobile phones marketed as water repellent are not waterproof. Avoid prolonged exposure to water, and do
not submerge in water. If your phone is exposed to water, dry your phone and ports with a soft, clean cloth.
Water damage is not covered by your warranty.
To prevent water damage to your phone:
•Dry your phone and ports thoroughly with a soft, clean cloth.
Set up phone 2