Owner’s Information Package
The Owner’s Information Package (Figure 1-2) includes valuable documents about
your Phaeton and its components and systems. By consulting the booklets and
instruction manuals included in the Owner’s Information Package, you will learn
how to operate, maintain, and troubleshoot these items safely and effectively. The
Tiffin Motorhomes Phaeton Owner’s Guide does not cover every possible detail
of equipment—standard and/or optional—installed on or in your vehicle.
As with all valuable documentation, please keep them in a safe, secure
place for your later use and consultation. When you complete and mail
to the respective manufacturer(s) any warranty/guaranty registration
card(s), make a photocopy of both sides of each card prior to mailing
and keep the photocopy in your permanent records for your Phaeton
Customer Relations
If you wish to schedule maintenance or service or wish to order parts, you should notify your local authorized
Tiffin Motorhomes Dealership to set up an appointment. If you are unsure of the location of your nearest,
authorized Tiffin Motorhomes Dealership; please access the Tiffin Motorhomes website at
www.tiffinmotorhomes.com and then click on the “Dealer Locater” button, then enter in the appropriate
search criteria such as zip code and search radius or dealer name and state, then click on “Find Locations”—
the dealer’s name, address, and telephone number will then be displayed for your use.
Specification Labels
There are two main numbers used to identify your Phaeton. The Vehicle Identification Number (VIN) is the legal
identification of the completed vehicle. The VIN is the number used by the
state for vehicle identification and registration. Additionally, there is a Tiffin
Motorhomes serial number. The Tiffin number is needed when you plan to
make an appointment for service or ordering parts through your Tiffin
Motorhomes Dealership or Service Center. This number can be found on the
side of the dashboard. A typical sample of this identification label is shown
in Figure 1-3.
Another label affixed to your Phaeton is the Recreational Vehicle Industrial Association (RVIA) Weight
Label (Figure 1-4) which is a required label for your vehicle. Tiffin Motorhomes, a manufacturer-member of RVIA, has
the obligation to disclose the following information, at minimum, to the purchaser of the motor home:
