TigerMom TM-1000 User manual

TigerMom Parental Control
User Manual
TM-1000
2020.01
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Connect Wi-Fi Router 4
App Installation 5
Bind Device 6
Home 7
Internet Policy 9
Devices 11
Testing 13
History and Usage 16
Alert 17
Support 18
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1. Connect Wi-Fi Router
The network cable needs to be connected to the LAN port of the Wi-Fi router.
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2. App Installation
Please search tigermom  in the App Store or Play Store to install our application
TigerMom - Parental Control.
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3. Bind Device
When running the TigerMom box for the first time, it may take some time to initialize.
Please wait 30 seconds after connecting before scanning the QR code.
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4. Home
Home displays all of the children’s profiles and how many devices they each have.
- Click + to add a new child and select their devices
- Slide left to delete a profile
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Figure 1: Choose Mike’s devices
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5. Internet Policy
Internet Policy consists of four parts：
● Safe Search: Enforce Google and Bing Safe-Search mode, Youtube Restricted
Mode. Your child can not turn these off from the browser.
● Bedtime: Set a time period when the children are not able to access the internet
● Popular Apps: Block popular applications like social networks, games, and
shopping
● Inappropriate Websites: Block inappropriate websites by categories such as
porn, gambling, drugs, dating etc.
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Popular Apps
Figure 2: Block Snapchat, Tik Tok, Twitch, Youtube, Roblox
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6. Devices
Devices lists all the devices which are connected to the Wi-Fi router. The profile avatar
indicates the owner of the devices. Each device can have only one owner.
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Known Issue: Apple devices which appear with the name “Apple  ”
Some Apple devices will be shown with the name of “Apple”  in TigerMom application.
Please follow these instructions:
● Turn off the Wi-fi on the Apple device and turn it back on
● Refresh the Device page to check if the name of the Apple device is still “Apple  ”
● Restart the Apple device if its name is still “Apple”  .
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7. Testing
After a child's online policy is set, there are two things to note：
● Need to wait 15-20 seconds for the policy to take effect for your child’s device.
● It is also recommended to restart your child’s device.
Testing Cases
- Google Safe Search：search words of Porn/Sex
● Please check the search result；
●SafeSeach On  is displayed on the right top of the result page, and your children
cannot turn it off from browser settings or google account settings.
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- YouTube safe search：search words of Porn/Sex
● Please check the search result；
● “Some results have been removed because Restricted Mode is enabled by your
network administrator” is displayed on the top of the result page. It means the
Youtube Restricted Mode  is enabled and your children cannot turn it off.
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- Open some websites related to porn or marijuana
- For example : pornhub.com, leafly.com
- Block applications
You can choose some applications to be blocked, like Tik Tok, Youtube, Amazon
etc. When you attempt to open these blocked apps, they will show network error,
404 error (page not found).
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8. History and Usage
History page shows today’s browser and application history of each child, and Usage
page shows how much time they spent on each application.
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9. Alert
There are three types of alert messages which are shown on the Alerts page. At the
same time all the messages will be sent as notifications to the parents’ smartphone.
● New device found：when new devices are conencted to the Wi-Fi router
● Visited blocked website：When a child tries to visit blocked sites
● TigerMom was offline：When TigerMom box is powered off or if a network
problem occurs.
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10. Support
Email: [email protected]
Youtube TigerMom Channel：
https://www.youtube.com/channel/UCbvv_pw3jUaWzhjVPJWWUYQ
Amazon ：https://www.amazon.com/gp/product/B0834LVBSQ
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