Time2 Sophia User guide

Sophia
Start Up Guide
Protect and monitor the
things you love

Contents
1What’s in the box
2Get Started
3Download App
4-5 Register
6-9 Add Sophia
10 Live View
11 Playback
12-13 Two Way Audio
14 Reset
15 Installation
Struggling to read?
View this start up guide online at
time2technology.com/manuals

What’s in the box
Sophia WiFi Camera
USB Cable
Mounting Adhesive
Power Adapter
Start Up Guide
Be ready
You will need your WiFi router password. Write it down below so it’s
handy when you need it!
1

Get Started
Connect Sophia to the mains
using the power adapter and
USB cable provided.
Ensure the USB cable is firmly
inserted into the base.
The red LED will come on once
plugged in and Sophia will chime
twice before she is ready to
connect.
To record you will need to add
a micro SD card. The camera
accepts cards up to 128GB.
What do the ashing lights mean?
Solid Red
Starting up
Flashing Red
Ready to connect
Solid Blue
Connected
2

Download App
Download the “Clan at home” App on the iOS App Store or Google Play
Store.
3

Register
Step 1
Open the app then select Register
Step 2
Enter your mobile phone number
or email address
Please ensure you enter your
full phone number including “0”
4

Step 3
Enter the verification code sent
via SMS or email
Step 4
Create your password to login
5

Step 1
In My Home, click the (+) icon in
the top right-hand corner of the
screen
Step 2
Select Smart Camera
Add Sophia
6

Step 3
Make sure the device is flashing
red. (If it is not flashing, see the
reset instructions on page 14)
Select Next Step
Step 4
Enter your WiFi router password
Then press Confirm
Turn the page
7

Step 5
Remove the plastic film from the
camera lens
Hold your phone up to Sophia
Step 6
If you heard Sophia chime, press
”I heard the beep”
If you don’t hear the chime,
reposition Sophia in front of the
phone
Add Sophia
8

Step 7
Sophia will then establish a
connection to Clan.
Step 8
Once connected you can change
Sophia’s name and select the
room she’s in.
Press Done
9

Hear what is happening around
the camera
Select the video quality (Lower quality
may broadcast more smoothly)
Full Screen
Turn on to get instant alerts to your
phone when there’s movement
Select to speak into the camera
Record live footage onto your
smartphone memory
Save a screenshot on your
smartphone memory
Live View
10

Playback
Full screen
Hear sound around the camera
Select the time you want to view
Save the playback camera footage
onto your phone memory
Change date of video playback
Save a screenshot of playback
video onto your phone memeory
11

Two-Way Audio
To listen and speak through Sophia at the same time, you will need to
activate the two way audio.
Step 1
Select the camera
Click the Settings icon on the top
right corner of the screen
Step 2
Select the Basic Feature
Settings
12

Step 3
Click Audio Mode
Step 4
Select Two-Way Audio this will
change the camera settings
13

14
Reset
If you are having trouble
connecting to Sophia
you may need to do a
reset.
How to reset Sophia
Press the Reset button on the back
of the camera for up to 10 seconds
until the camera chimes twice and
the LED is flashing red.

Easy Mounting
Peel off both sides of the mounting adhesive tape. Stick one side to the
bottom of the camera and the other side onto the surface you would
like to place Sophia on.
Installation
15

FAQ’s
Q. Camera is not powering on, there is no red light at the
front?
A. Ensure the Micro USB cable has been fully inserted into
Sophia. The red light will come on once the Micro USB cable is
fully inserted.
Q. I have not received my verification code?
A. You will have to check whether the mobile phone or email
address you have used has been entered correctly.
Q. Sophia is not scanning the QR code?
A. There is a plastic film on the lens that needs to be removed.
Simply remove this and then Sophia will be able to scan the
code.

Q.Sophia is not connecting to WiFi?
A. There could be a number of reasons why Sophia is not
connecting. First ensure the correct WiFi network has been
selected and ensure the WiFi password has been entered.
Sophia can only operate under the 2.4 GHZ wireless frequency.
You may have to change your router settings to allow Sophia
to connect wirelessly. If you are unaware how to change simply
get in contact with your broadband provider.
Q. The two way audio is not working?
A. Please ensure the app permissions have been turned on
in the mobile phone settings. You will also have to turn this
feature on in the basic settings for the camera.

or visit our support page
time2technology.com/support
facebook.com/time2HQ
m.me/time2HQ
@time2HQ
Need further Help?
Contact our Customer Support team on Social
Media
Be a part of Clan
Are you on Facebook? Join our Clan to speak to other
members of the Clan and our dedicated UK based
support team:
www.facebook.com/groups/partoftheclan