TMC Epic 800-EFM User manual

Congratulations on your recent purchase
of the 800-EFM adapter.
This exciting addition to your Epic System
is designed for easy installation.
The following is a quick reference guide
to help you through the initial setup.
User’s Guide
800-EFM
Remove the unit from the package and check this list to be certain all parts
are included:
Feature Module AC Adapter Two Telephone Line Cords
Packing List
Wiring Block 8-wire Cord for connecting the Audio Cable for
Wiring Block to the Feature Module Music on Hold Adapter
User’s Guide
Quick Steps
To Installing Your
New 800-EFM Adapter for
Music on hold
Using Your Music on Hold Adapter
Troubleshooting Guide
The Feature Module does
non work, and the callers do
not hear any music when
you place them on hold.
The Feature Module is con-
nected properly, but still the
remote party does not hear
any music when you place
them on hold.
Other problems.
Check all connections and make sure that they
are securely in place. Make sure that the AC
adapter is plugged into a jack not controlled by a
wall switch. Check to make sure that the status
indicator lamp is blinking. If it is not unplug
and then replug the AC power cord. If the status
indicator still fails to start blinking, check your
wall jack by plugging another device such as a
lamp into the outlet to make sure that the outlet is
working properly.
The problem may be with the telephone wiring:
If possible, check your jack wiring by testing a
telephone at the jack where you installed the
Feature Module. If this standard telephone does
not work, then local telephone company lines or
your own wiring may be causing the problem.
The problem may be with your music source:
Useful test: Your Music on Hold Adapter has a
built-in test feature to check whether your music
source is the problem. Simply unplug the 1/8”
plug from the music input jack at the rear of the
adapter. Then place a call and put the caller on
hold. The caller should hear music from the
Adapter’s built-in music chip. If they do, but
hear nothing when you plug in your music
source, then the problem is with your music
source. Make sure that your music source is
working properly.
The problem may be with the volume setting:
Refer to page 34 for instructions on adjusting the
volume setting.
Make sure that you have followed the instruc-
tions in this User’s Guide. If you continue to
have problems, call TMC’s toll-free customer
support line at 1-800-TMC-1638.

Step 3: Connect Power Cord
1 Connect Power Cord to Module
2 Connect Power Cord to Wall Outlet
1 Connect Audio Cable to Module
2 Connect Audio Cable to Music
Source
Step 4: Connect Music Source
Installing Your Music on Hold Adapter
Step 1: Connect Line Cords
Connect one end of a long telephone
line cord to the jack on the back of the
feature module labeled L1/L2. Connect
the other end to the jack(s) labeled Lines
1 & 2.
NOTE: If you wish to plug in the mod-
ule to a jack that is already in use,
unplug the existing device from the
wall jacks, connect both of the line
cords to the module as shown, and
then plug the device into the jacks on
the module labeled “TO PHONE.”
IMPORTANT: Make
sure that switch 7 is
set in the up position
and swich8 is set in
the up position.
Reference Drawing
Jacks for connection
to Wall
Jacks for connection
to a Phone
Dip Swithces
Music Volume Control Knob
for Music on Hold Adapter
Paging Volume Control Knob
for External Paging Adapter
Ac Adapter Jack
Strain Relief Tab
Status Indicator Lamp
Plug theAC power cord into the adapter
jack at the rear of the Feature Module.
Thread the power cord around the strain
relief tab.
Plug the AC adapter into an electrical
outlet not controlled by a wall switch.
Make Sure that Status Indicator lamp
is Blinking
This indicates that the feature module is
properly connected to electrical power.
The blinking pattern for the Music on
Hold Adapter is a continuous rapid on
and off blinking.
Plug one end of the supplied audio
cable (with 1/8” plugs at each end) into
the Music Input Jack on the rear of the
feature module.
Plug the other end of the audio cable
into the music output jack of your music
source. Most radio and tape players are
equipped with jacks for 1/8” plugs.
However, if your music source has a dif-
ferent type of jack, various type of con-
nectors are sold many places, for exam-
ple Radio Shack.
1 Connect First Line Cord
2 Connect Second Line Cord
Set Switches 7-8
Step 2: Set DIP Switches to Proper Positions
Set switch 7 in the up position and switch
8 in the up position to set this feature
module as a Music on Hold Adapter.
Connect one end of a long telephone line
cord to the jack on the back of the fea-
ture module labeled L3/L4. Connect the
other end to the jack(s) labeled Lines 3 &
4 in the same manner as described in
the previous step.
Lines
1&2 Lines
3&4 L1/L2 L3/L4
Music Input Jack
for Music on Hold Adapter