TomTom PRO 2020 User manual

TomTom PRO 2020
User Manual

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Contents
Read me first 4
Important safety notices and warnings.............................................................................................4
Welcome 6
Get going 7
What you can do with your PRO 2020 ..............................................................................................7
Installing in your car...........................................................................................................................7
Positioning the device........................................................................................................................7
Switching on and off ..........................................................................................................................8
Setting up............................................................................................................................................8
Restarting the device..........................................................................................................................8
Caring for your PRO 2020 ..................................................................................................................8
Help .....................................................................................................................................................8
What's on the screen 9
Driving view........................................................................................................................................9
Advice and alerts.........................................................................................................................10
Navigation buttons ...........................................................................................................................10
Active Driver Feedback and advice .................................................................................................11
Advice and alerts.........................................................................................................................12
Working time buttons.......................................................................................................................12
Logbook buttons ..............................................................................................................................12
Driver identification 14
Report working time 15
About reporting working time .........................................................................................................15
How to report working time.............................................................................................................15
Working time buttons .................................................................................................................15
How to check your report working time status ..............................................................................16
Using the logbook 17
Change logbook mode.....................................................................................................................17
Logbook buttons .........................................................................................................................17
OptiDrive 18
About OptiDrive................................................................................................................................18
OptiDrive indicators .........................................................................................................................18

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Settings 20
Language ..........................................................................................................................................20
Units ..................................................................................................................................................20
Audio.................................................................................................................................................20
Backlight............................................................................................................................................20
Considerations 21
Considerations..................................................................................................................................21
Getting Help 22
Help ...................................................................................................................................................22
Addendum 23
TomTom Telematics Limited Warranty 25
Copyright notices 27

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IMPORTANT: To avoid any malfunction or damage, carefully read these instructions before
turning on and using this device. Keep this document for future reference.
Important safety notices and warnings
Important: Read the following safety instructions carefully. Read the instructions in this document
carefully.
TomTom Telematics accept no liability for damage that results from disregarding the safety
instructions. This document is part of the product. Keep it in a safe place. If you pass the unit on to
a new user, make sure you give them this document as well.
Use with care
It is your responsibility to use best judgment, due care and attention when using this device. Don't
allow interaction with this device to distract you while driving. Minimise the time spent looking at
the device screen while driving. You are responsible for observing laws that limit or prohibit the
use of mobile phones or other electronic devices, for example, the requirement to use hands-free
options for making calls when driving. Always obey applicable laws and road signs, especially
those relating to your vehicle’s dimensions, weight and payload type. TomTom does not
guarantee the error-free operation of this device and shall not be liable for any penalties arising
from your failure to comply with applicable laws and regulations.
Safety messages
Please read and take note of the following important safety advice:
Check your tyre pressures regularly.
Service your vehicle regularly.
Medication can affect your riding or driving ability.
Always use seat belts if available.
Don’t drink and drive.
Most accidents happen less than 5 km / 3 miles from home.
Obey the rules of the road.
Always use your turn indicators.
Every 2 hours, take a break for at least 10 minutes.
Keep your seat belts on.
Keep a safe distance from the vehicle in front.
Before setting off on a motorbike, fasten your helmet correctly.
When riding a motorbike, always wear protective clothing and equipment.
When riding a motorbike, be extra vigilant and always ride defensively.
Read me first

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Use of this product is restricted in some areas
The TomTom PRO 2020 may interfere with electrical devices such as cardiac pacemakers, hearing
aids and aviation equipment. Interference with these devices may endanger the health or life of
you or others. Pacemaker manufacturers recommend that a minimum of 15cm / 6 inches be
maintained between the device and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with independent research and recommenda-
tions by Wireless Technology Research.
Danger of explosion
Parts of the TomTom PRO 2020 can cause sparks that can lead to explosions. This may endanger
human health and life. Do not use the unit in areas with high risk of explosion. When using a
TomTom PRO 2020 in a vehicle fuelled by liquefied gas, follow the safety regulations of the
country in which the vehicle is operated.
Damage caused through improper installation
The installation and initial operation of the unit must be performed by authorised personnel only,
for example, a qualified radio dealer or an automotive electronics workshop.
Risk of injury in case of accidents
Do not mount the unit or accessories in the inflation area of airbags or in the impact area for the
head or knees. Choose an installation location that will avoid interference with displays, safety
equipment and controls.
Damage to the chassis
Make sure you do not drill into parts of the chassis that have structural or security-related
functions. This is because you cannot be certain that they will function properly after modification.
Risk of fire
Make sure you do not drill into covered wiring harnesses, fuel lines or similar components. Drilling
into these can cause fire.
Repair and replacement
Repairs must be carried out by authorised and qualified personnel only. Never replace damaged
parts of the unit yourself. Send the defective unit to TomTom Telematics for repair. Only the
qualified staff of TomTom Telematics are authorised to repair or replace parts.
Damage to the device
Short-circuits inside the unit can be caused by contact with water or other liquids. The unit may be
damaged by contact with water. Use and store the unit in an area protected from water.

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This User Manual explains all you need to know about your new TomTom PRO 2020 Driver
Terminal.
If you want a quick read of the essentials, we recommend that you read the Get going chapter.
This covers installation, switching on and setting up your TomTom PRO 2020.
For information about what you see on the device itself, go to What's on the screen.
Tip: There are also frequently asked questions (FAQs) at telematics.tomtom.com/support.
Select your product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new Driver Terminal!
Welcome

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What you can do with your PRO 2020
Using your TomTom PRO 2020 you can report working hours, keep a logbook and help improve
your driving style:
You can identify yourself to the device using your personal RFID card and therewith be
assigned to the vehicle. With that, all trips you make will be associated to you as a driver.
You can use your PRO 2020 to report start, break and end of work by using personal RFID
cards. With that, one or more employees can use your PRO 2020 to report working hours.
Using the PRO 2020 you can easily maintain a mobile logbook. Report private, business and
commute trips by simply tapping the display and all location based information that is re-
quired is taken from the TomTom LINK installed in your vehicle.
Your PRO 2020 enables you to drive safer and more eco-friendly. It gives you advice on idling,
harsh braking and harsh steering. Additionally, it advises to shift up when you are
over-revving. On the device you get immediate insight into your driving style and fuel con-
sumption.
Note: You require a TomTom LINK 510 to connect to your TomTom PRO 2020. To make use
of the full OptiDrive functionality you also require a TomTom LINK 105 installed in your
vehicle and connected to the TomTom LINK 510.
Installing in your car
Your TomTom PRO 2020 must be wired to a TomTom LINK device installed in your vehicle and
fixed to the dashboard of your vehicle. For detailed installation instructions, please refer to the
installation guide that you can find on telematics.tomtom.com/support.
Note: You may need an additional mount for your individual installation. You can find accesso-
ries for your TomTom PRO 2020 on telematics.tomtom.com/accessories.
Positioning the device
Be careful where you install your PRO 2020. The PRO 2020 shouldn't block or interfere with any of
the following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your PRO 2020 easily without leaning or stretching. In a car, you can
attach your PRO 2020 to an air vent, on the dashboard or affix it to the dashboard using an
additional mount.
For detailed information on finding the right place and accessories for mounting your PRO 2020,
please refer to the installation guide on telematics.tomtom.com/support.
Get going

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Switching on and off
Turning on the display
To turn on the display, press the On/Off button on the top left of your PRO 2020 once or tap the
display.
Dimming the display
To reduce the brightness of the display of your PRO 2020, press the On/Off button once briefly
and then release it.
Turning off the display
To turn off the display of your PRO 2020, press the On/Off button twice briefly and then release it.
If the display is dimmed already, you may press the On/Off button once only.
Note: The display turns off automatically, when the ignition of the vehicle is switched off for
more than 30 seconds.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in the Settings menu.
When you first switch on your TomTom PRO 2020, you have to answer a few questions to set it
up. Answer the questions by touching the screen.
Restarting the device
In rare cases, your TomTom PRO 2020 may not start correctly or may stop responding to your
taps.
In those cases you can perform a reset. To do this, press and hold the On/Off button until your
PRO 2020 begins to restart.
Caring for your PRO 2020
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous
and will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
Help
You can get help by going to telematics.tomtom.com/support.
For warranty and privacy information go to telematics.tomtom.com/legal.

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Driving view
The Driving view is shown when you are driving. In the Driving view you can see and do the
following:
1. The duration driven during the current trip.
2. The distance driven during the current trip.
3. The average fuel consumption during the current trip.
This information is only available when you have a TomTom LINK 105 installed which is
connected to a TomTom LINK 510 installed in your vehicle.
4. Icon to show if a driver is assigned to the vehicle.
5. The icon representing your current logbook mode. The following trip modes and states can be
shown.
Business –You are on a business trip.
Commute –You are commuting.
Private –You are on a private trip.
Vehicle position is not shown
Logbook is disabled on your device
What's on the screen

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Tap the display to access the main menu.
When you are in the main menu while you are driving and you do not use the device, the
Driving view will be automatically shown after 30 seconds.
When you have stopped driving and turned off the ignition, the main menu will be shown.
Advice and alerts
Alerts and advice to enable you to drive safer and more eco-friendly may be shown while you are
driving. When such a driving event occurs, you will be notified with one of the following icons and
a sound.
You can turn off the sound for Driving event alerts in the Settings.
The following alerts and advice are shown.
Harsh braking - you are braking too hard. The number of squares
indicates the severity of the driving event.
Harsh steering - you are cornering too fast. The number of squares
indicates the severity of the driving event.
Idling - the vehicle has been standing still with the engine running for
longer than five minutes.
You require either a TomTom LINK 105 installed in your vehicle and
connected with your LINK 510 or a specific input installation on the
TomTom LINK 510.
Shift up - you are not driving in the optimal gear. Shift up to help protect
the environment by saving fuel and carbon emissions.
You require a TomTom LINK 105 installed in your vehicle and
connected with your LINK 510.
Navigation buttons
The following navigation buttons are available in the main menu:
Note: Not all features are enabled on all devices.
Driver
Assign or un-assign driver - Select this button to identify yourself as a
driver to the device using a personalised RFID card. If a driver is already
assigned to the device, then you can un-assign the driver from the
device here.

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Working times
Report working times - Select this button to report working times to the
office.
Logbook
Keep a mobile logbook - Select this button to report the mode of your
trip to the office to keep a logbook.
OptiDrive
Select this button to find statistics about your overall driving perfor-
mance and the individual key performance indicators for eco-friendly
and safe driving.
Settings
Select this button to make settings such as to choose your language,
set the units to be used on the device, make audio settings and more.
Scoll
Select these buttons to scroll through the menu.
Back
Select this button to return to the main menu.
Active Driver Feedback and advice
About Active Driver Feedback and advice
Your TomTom PRO 2020 can help you to improve your driving behaviour. The symbols for Active
Driver Feedback and advice in the driving view show real-time advice and alerts to remind you to
drive in a safer and more eco-friendly way.

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Advice and alerts
Alerts and advice to enable you to drive safer and more eco-friendly may be shown while you are
driving. When such a driving event occurs, you will be notified with one of the following icons and
a sound.
You can turn off the sound for Driving event alerts in the Settings.
The following alerts and advice are shown.
Harsh braking - you are braking too hard. The number of squares
indicates the severity of the driving event.
Harsh steering - you are cornering too fast. The number of squares
indicates the severity of the driving event.
Idling - the vehicle has been standing still with the engine running for
longer than five minutes.
You require either a TomTom LINK 105 installed in your vehicle and
connected with your LINK 510 or a specific input installation on the
TomTom LINK 510.
Shift up - you are not driving in the optimal gear. Shift up to help protect
the environment by saving fuel and carbon emissions.
You require a TomTom LINK 105 installed in your vehicle and
connected with your LINK 510.
Working time buttons
Using the following buttons you can report your working hours.
Start or resume work
Take a break
Finish work
Logbook buttons
Using the following buttons you can change the logbook mode.

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Business
Commute
This menu item may be not available in some regions, but can be
activated on request.
Private

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You can identify yourself to the device using your personal RFID card.
Note: You can use any RFID card or tag, that supports protocols compliant to ISO14443A, such
as MIFARE Ultralight, MIFARE Classic, MIFARE SmartMX, MIFARE DESFire, MIFARE Plus, etc.
When you are assigned to the device the trip information will be associated to you as a driver.
This information can be used for statistics, such as OptiDrive.
To identify yourself to the device, do the following:
1. In the main menu tap Driver.
The LED for the RFID card reader turns on.
2. If you are asked to un-assign the previous driver, tap Yes.
A confirmation screen will inform you that the driver has been un-assigned.
Now tap Driver in the main menu again.
3. Hold your personal RFID card onto the area of the RFID card reader while the LED is on.
A confirmation screen will inform you that you are now assigned as a driver.
Driver identification

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About reporting working time
You can report the time that you start and finish work, as well as the time you spend having
breaks.
Note: In WEBFLEET, you can configure to have both report working time and logbook or only
one of them available on your PRO 2020.
How to report working time
To generate personalised work time reports, you need to identify yourself by holding your RFID
card on to the RFID card reader.
To report the times you spend working to WEBFLEET, do the following:
1. In the main menu tap Working times.
1. Tap the appropriate button to change your work status.
The LED for the RFID card reader turns on.
2. Hold your RFID card onto the RFID card reader, while the LED is on.
On the display you will shortly see a confirmation, which working time state you have report-
ed.
Working time buttons
Using the following buttons you can report your working hours.
Start or resume work
Take a break
Finish work
Report working time

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How to check your report working time status
You can check what working status you have reported last and for how long.
To check your working status, do the following:
1. In the main menu tap Working times.
1. Tap the Status Info.
The LED for the RFID card reader starts flashing.
2. Hold your RFID card onto the RFID card reader, while the LED is flashing.
On the display you will shortly see which status you are currently in and for how long. You can
also change the working status by pressing the corresponding icon.

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Change logbook mode
You can generate a driver’s logbook with your TomTom PRO 2020.
Important: To use this functionality make sure that the odometer of your vehicle is correctly set in
WEBFLEET.
To change the logbook mode or type of trip, do the following:
1. In the main menu tap Logbook.
2. Select the appropriate logbook mode.
Note: If a Logbook mode has been already set, then the corresponding icon will be highlighted
Logbook buttons
Using the following buttons you can change the logbook mode.
Business
Commute
This menu item may be not available in some regions, but can be
activated on request.
Private
Using the logbook

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About OptiDrive
OptiDrive enables you to drive safer and more eco-friendly by providing historical and in-trip
statistical information about your driving style and giving background information about your
driving performance.
You need to be assigned as driver to be able to see statistics on your driving performance.
To show OptiDrive information for your driver, do the following:
1. Tap OptiDrive in the main menu.
2. Identify yourself to the device by holding your personal RFID card onto the RFID card reader
while it is on.
This is not required, if you are already assigned.
3. In the OptiDrive menu you can scroll through the various OptiDrive indicators.
The information shown here is taken from the trips you have made during the last seven
days, while the current trip is not included.
OptiDrive indicators
In the OptiDrive view, you can see the values for the different OptiDrive indicators that represent
the average performance for your trips of the last seven days. First you are shown an overall score
to give you a general impression how safe and eco-friendly you have driven during the last seven
days. The overall score is calculated based on the scores of all OptiDrive indicators.
Note: The number of OptiDrive indicators used for the calculation of the OptiDrive score can be
less if indicated in the WEBFLEET account settings.
Key performance indicators are:
Speeding
Idling
Green Speed
Coasting *
Driving Events
Fuel Consumption
Constant Speed
Gear Shifting
OptiDrive

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* Coasting means keeping the car moving, without accelerating whilst the car remains in gear.
You should not travel whilst the car is out of gear or with the clutch depressed. This is
dangerous as it reduces driver control.
Your performance per indicator ranges from 0 to 10. Here is a guideline how to understand the
values shown:
Excellent = 10
Good = 7.5
Satisfactory = 5
Poor = 2.5
Very poor = 0

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Language
Select Settings in the main menu, then select Language.
You can see your currently selected language on this screen. Select this setting to change the
language used for all buttons and messages that you see on your PRO 2020.
Units
Select Settings in the main menu, then select Units.
Select this setting to choose the units used on your device for distances and fuel consumption.
Audio
Select Settings in the main menu, then select Audio.
Select this setting to enable or disable sounds for when you tap the display or driving event alerts
during a trip.
Backlight
Select Settings in the main menu, then select Backlight.
Select this setting to change the light intensity of the display. With that you can increase or
decrease the readability under difficult light conditions.
Settings