The Toro Starting Guarantee
A Five-Year Full Warranty on All
Toro GTS®-5 Engines
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company,
pursuant to an agreement between them, jointly guarantee that
your Toro Engine will start on the first or second pull for five years
from the date of purchase—if you provide the routine maintenance
it requires—or we will fix it free of charge. This warranty covers the
cost of parts and labor, but you must pay transportation costs. This
covers Toro rotary mower and snow product engines.
Instructions for Obtaining Warranty Service
If a normal, able-bodied adult can no longer start your product’s
engine in one or two pulls, follow this procedure:
1.Contact any Toro Authorized or Master Service Dealer to
arrange service at their dealership. To locate a dealer
convenient to you, refer to the Yellow Pages of your telephone
directory (look under “Lawn Mowers”) or access our website at
www.Toro.com. U.S. Customers may also call 800-421-9684
to use our 24-hour Toro dealer locator system.
2.Bring the product, your maintenance records, and your proof of
purchase (sales receipt) to the Service Dealer.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
800-348-2424 (U.S. customers)
877-484-9255 (Canada customers)
Owner Responsibilities
You must maintain your Toro Engine by following the maintenance
schedule detailed in the operator’s manual. You must record this
work in the maintenance chart provided in your operator’s manual
and keep your proof of purchase. Such routine maintenance,
whether performed by a dealer or by you, is at your expense.
Items and Conditions Not Covered
There is no other express warranty except for The Toro Total
Coverage Guarantee and special emission system coverage on
some products. This warranty does not cover the following:
•Any repairs on products used commercially
•Normal maintenance including replacement of spark plugs, air
filter, fuel filter, and carburetor adjustments
•Oil change and lubrication
•Repairs or adjustments due to the following:
– failure to follow proper maintenance procedures
– rotary mower blade or snowthrower auger/paddles striking
an object
– contaminants in the fuel system
– improper fuel or fuel mixture (consult your operator’s
manual if in doubt)
– failure to drain the fuel system prior to any period of
non-use over three months
– operation misuse, neglect, or accidents
– repairs or attempted repairs by anyone other than an
Authorized Service Dealer
•Special operational conditions where starting may require
more than two pulls, including the following:
– first time starts after extended period of non-use or
seasonal storage
– cool temperature starts such as those found in early spring
and late autumn (applies to rotary products only)
– improper starting procedures
If you are having difficulty starting your unit, please check
the operator’s manual to ensure that you are using the
correct starting procedures. This can save an unnecessary
visit to a Service Dealer.
All warranty repairs reimbursable under this warranty must be
performed by an Authorized Toro Service Dealer using Toro
approved replacement parts.
General Conditions
Repair by an Authorized Toro Service Dealer is your sole remedy
under this warranty.
Neither The Toro Company nor Toro Warranty Company is
liable for indirect, incidental or consequential damages in
connection with the use of the Toro Products covered by this
warranty, including any cost or expense of providing substi-
tute equipment or service during reasonable periods of
malfunction or non-use pending completion of repairs under
this warranty.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Guaranteed to Start Maintenance Record
To keep the starting guarantee in effect, you must perform the following maintenance according to the recommended maintenance
schedule. Follow the procedures in this operator’s manual and record all maintenance activities on this chart.
Date Hours
Used
Air Cleaner
Service
(mowers only)
Change Oil
(does not apply
to two-cycle)
Lubricate Wheels
(mowers only)
Check Spark
Plug
Storage
Preparation
