Toshiba GD-1040 User manual

INTERNET FACSIMILE (FOR DP120F/125F)
GD-1040
File No. E0-26166

Copyright 2001
TOSHIBA TEC CORPORATION

May 2001 © TOSHIBA TEC i Internet Fax Kit - Table of Contents
TABLE OF CONTENTS
Chapter 1. FEATURES AND SPECIFICATIONS
1. Summary 1-1
2. Features 1-1
3. I-Fax Disposition 1-3
3.1 POP and SMTP 1-3
3.2 Precaution for Internet Transmission 1-4
3.3 Confirmed E-mail Server 1-4
4. Internet Transmission Overview 1-5
4.1 Internet Fax to Internet Fax 1-5
4.2 Internet Fax to/from Client Computers 1-5
4.3 Onramp Gateway Transmission 1-6
4.4 Offramp Gateway Transmission 1-6
5. Facsimile Unit Description 1-7
5.1 Rear View 1-7
5.2 Operation Panel 1-8
6. Specifications 1-9
6.1 Transport Protocol 1-9
6.2 Phonebook 1-9
6.3 Data Format 1-9
7. Limitations 1-11
Chapter 2. INSTALLATION
1. I-FAX Kit Installation 2-1
1.1 Before Installing the Internet Fax Kit 2-1
1.2 Installing the Internet Fax Kit 2-1

Internet Fax Kit - Table of Contents ii May 2001 © TOSHIBA TEC
Chapter 3. FUNCTION SETTINGS
1. TCP/IP Configuration Setup 3-2
1.1 BootP/DHCP 3-3
1.2 IP Address 3-3
1.3 Subnetmask 3-4
1.4 Default Gateway 3-4
1.5 Host Name 3-5
2. E-mail Account Setup 3-6
2.1 E-mail Address 3-6
2.2 Error E-mail Forward Address 3-7
2.3 Receive Mode 3-7
2.4 POP Server Address 3-8
2.5 POP Time 3-8
2.6 POP Login Name 3-9
2.7 POP Password 3-9
2.8 SMTP Server Address 3-10
3. E-mail Properties Setup 3-11
3.1 Print Text Body 3-13
3.2 Body Page Limit 3-13
3.3 Send Disposition 3-14
3.4 Print Header 3-14
3.5 Print E-mail Error 3-15
3.6 Print DSN 3-15
3.7 Print Disposition 3-16
3.8 Request DSN 3-17
3.9 E-mail to FAX Gateway 3-17
3.10 Gateway Print 3-18
3.11 Gateway Security 3-18
3.12 Confirmation Timer 3-19
3.13 Set Confirmation Time 3-20
3.14 MSG Size Limit 3-20
4. Onramp Gateway Setup 3-22

May 2001 © TOSHIBA TEC iii Internet Fax Kit - Table of Contents
4.1 How the Onramp Gateway transmission works 3-22
4.2 How to setup for the Onramp Gateway 3-22
5. Offramp Gateway Setup 3-23
5.1 How the Offramp Gateway transmission works 3-23
5.2
How to send a document using Offramp Gateway 3-24
5.3 How to setup for the Offramp Gateway 3-25
6. Additional Functions 3-26
6.1 FTP Server Login Name 3-26
6.2 FTP Server Login Password 3-27
6.3 LAN FAX 3-27
6.4 IPX/SPX Protocol 3-28
6.5 Frame Type 3-28
Chapter 4. MAIL SERVER SETUP
1. Lotus Domino 4-1
1.1 Installing Domino Server 4-1
1.2 Configuring Domino Server 4-3
1.3 Creating Notes User 4-8
1.4 Memorandum on Domino Environment 4-9
2. Sendmail and Qpopper 4-10
2.1 Configuring Sendmail 4-10
2.2 Configuring Qpopper 4-13
3. Qmail 4-15
3.1 Configuring Qmail 4-15
4. Microsoft Exchange Server 4-19
4.1 Configuring DNS Server 4-19
4.2 Configuring Microsoft Exchange Server 4-20
5. About Client MUA 4-22

Internet Fax Kit - Table of Contents iv May 2001 © TOSHIBA TEC
Chapter 5. TROUBLESHOOTING
1. Error Message 5-1
1.1 Input/Output Image Error 5-1
1.2 I-FAX Receive Error 5-1
1.3 I-FAX Send Error 5-2
1.4 Output Trap Error 5-2
1.5 Analyzing MIB Error 5-2
1.6 Operation Error 5-3
1.7 E-mail Check Error 5-4
1.8 Battery Error 5-4
1.9 Others 5-4
1.10 Test ErrorChap 5-5
2. Error Codes Printed on Reports 5-6
2.1 Error Codes for Receiving I-Fax 5-6
2.2 Error Codes for Transmitting I-Fax 5-7
Chapter 6. UPDATING THE FIRMWARE
1. Updating the Firmware in I-FAX PC Board 6-1
1.1 Updating the Firmware using TOSHIBA Viewer 6-1
1.2 Updating the firmware by FTP Download 6-3
2. Updating the Firmware in Network Interface Card 6-4
2.1 Updating the Firmware using FTP Download 6-4
2.2 UPdaitng the Firmware using Flash Update 6-5

May 2001 © TOSHIBA TEC v Internet Fax Kit - Table of Contents
Chapter 7. APPENDIX
1. List and Report 7-1
1.1 E-mail Notification Reports Print Format 7-1
1.2 List and Report Print Format 7-5
2. User Funciton Setting Initial Value List 7-19
2.1 TCP/IP Configuration 7-19
2.2 E-mail Account 7-19
2.3 E-mail Properties 7-19
2.4 Options 7-20

Internet Fax Kit - Table of Contents vi May 2001 © TOSHIBA TEC

FEATURES ANDSPESIFICATIONS
Chapter 1. FEATURES AND SPECIFICATIONS
1. Summary
2. Features
3. I-Fax Disposition
3.1 POP and SMTP
3.2 Precaution for Internet Transmission
3.3 Confirmed E-mail Server
4. Internet Transmission Overview
4.1 Internet Fax to Internet Fax
4.2 Internet Fax to/from Client Computers
4.3 Onramp Gateway Transmission
4.4 Offramp Gateway Transmission
5. Facsimile Unit Description
5.1 Rear View
5.2 Operation Panel
6. Specifications
6.1 Transport Protocol
6.2 Phonebook
6.3 Data Format
7. Limitations

May 2001 ©TOSHIBA TEC 1-1 Internet Fax Kit -Features and Specifications
Chapter 1 Features and Specifications
1. Summary
The Internet Fax enables your machine to transmit the document through the Internet or Intra-
net. This enables the machine to transmit the document as an E-mail between other Internet
Fax machines and computers.
2. Features
The Internet Fax Unit has following features.
Sending a document as an E-mail through the Internet:
This machine can send a document as an E-mail through the Internet. The scanned image is
transferred to the TIFF images and sent as attached file of an E-mail.
Automatic receiving and manual receiving of an E-mail:
This machine can automatically or manually check the email server to see whether an E-mail
has been delivered. If an E-mail has been received, the machine will print out the E-mail.
73 one touch key to E-mail:
The remote party’s E-mail address data can be registered to a one touch key. E-mail options
can be registered for each address.
300 abbreviated dial numbers to E-mail:
E-mail addresses can be assigned to 300 abbreviated dial numbers in the range from No.001
to 999.
Multi-address transmission function to E-mail:
Transmissions of the same document to multiple E-mail addresses (up to 373 addresses) are
possible using one operation sequence, in which preset abbreviated dial numbers (300), and
one touch dial keys (73) can be used.When the multi-key is specified, key pad dialing of up to
1000 digits, or 100 locations, is also possible.
Relay transmission to E-mail (Onramp Gateway Transmission):
The DP120F/DP125F can serve as a relay station in relay transmission transactions to E-mail
address end stations.
Offramp Gateway Transmission:
The DP120F/DP125F can be used as a Hub Station to forward E-mails from your client com-
puter or Internet Fax machine to the any facsimiles through the public switched telephone
network.

Internet Fax Kit -Features and Specifications 1-2 May 2001 ©TOSHIBATEC
Error E-mail Transmission:
The E-mail that cannot be printed by the machine can be forwarded to another E-mail address.
Supporting DSN (Delivery Status Notification):
Transmission result is retrieved from received DSN message and stored into Activity Report as
a transmission report. This machine automatically print the DSN message.
Supporting MDN (Message Disposition Notification):
An MDN request is added in the mail header of E-mails. If the machine receives the image
data which exceeds the capability of this machine, the machine responds with a failure in the
MDN message back to the original sender.
Additional Functions:
Enables to configure the FTP (File Transfer Protocol) login name and the password for the
LAN-FAX utility, and frame type for the Novell communication, etc.

May 2001 ©TOSHIBA TEC 1-3 Internet Fax Kit -Features and Specifications
3 Internet Fax Disposition
Before connecting the network, read this section to understand the Internet Fax functions.
3.1 POP and SMTP
The available functions depend on whether this machine is set up to use the POP or SMTP for
retrieving E-mail from a mail server.
POP (Post Office Protocol) and SMTP (Simple Mail Transfer Protocol):
“SMTP” is a server protocol for sending E-mail messages between servers. Usually the
E-mail systems that transfer E-mails over the Internet use SMTP to send messages from
one server to another. Then the E-mail message can be retrieved with an E-mail client
using either “POP” or “IMAP”. “POP” is a protocol used to retrieve E-mail from a mail
server.
When this machine use POP for the Receive Mode:
This machine works as a POP client (MUA). Similar to most e-mail applications, this
machine use POP for receiving an E-mail message and SMTP for sending an E-mail
message.
When this machine use SMTP for the Receive Mode:
This machine works as one of the mail servers (MTA). The machine can transfer an E-
mail message in the SMTP transmission.
The following table shows the available functions according to the type of the protocols set for
the Receive Mode.
If the use of the Offramp Gateway function is not necessary, it is recommended that the Re-
ceive Mode is set to “POP” because some settings will be required to be set on the mail server
if the Receive Mode is set to “SMTP”. For more information about the Offramp Gateway
function, see “Chapter 3 FUNCTION SETTINGS - Offramp Gateway Setup”.
Functions Receive Mode
POP SMTP
Send a document as an E-mail Yes Yes
Automatic receiving of an E-mail Yes Yes
Manual receiving of an E-mail Yes No
One Touch Keys to E-mail Yes Yes
Abbreviated Dial Numbers to E-mail Yes Yes
Multi-address transmission to E-mail Yes Yes
Relay Transmission to E-mail (Onramp Gateway) Yes Yes
Offramp Gateway No Yes
Error E-mail Transmission Yes Yes

Internet Fax Kit -Features and Specifications 1-4 May 2001 ©TOSHIBATEC
3.2 Precaution for InternetTransmission
Transmission using the Internet Fax function are the same as E-mail transmissions. Before
you start to use the Internet Fax function, it is recommended that you read this section and
understand the precautions for Internet Transmission.
• The Internet Fax sends a document to the email server of Internet and it does not send via
the PSTN alike regular facsimile transmissions.
• An error mail is sent back from the mail server when the E-mail document fails to be for-
warded to the recipient.
• An error mail sometimes is not sent back even if the E-mail has failed. It is highly recom-
mended to confirm that the document has been received by the recipient.
• The Internet transmission has low security. It is recommended that you use regular fac-
simile transmission when a confidential document is sent.
• It may take a considerable amount of time for the recipient to receive the document be-
cause of the line traffic in the Internet.
• If the document being transmitted has a large amount of data it may not be successfully
sent due to the configuration of the E-mail server.
3.3 Confirmed E-mail Server
The following table shows the list of E-mail servers supported with the Internet Fax kit.
NOTE:
The mail server listed above may, or may not be used depending on your environment.
Server Name Version
1 Sendmail 8.9.1
Qpopper 3.0.2
2 Sendmail 8.9.3
Qpopper 3.0.2
3 Microsoft Exchange 5.5
4 Qmail 1.03
5 LotusDomino 5.0.1a(Intl)

May 2001 ©TOSHIBA TEC 1-5 Internet Fax Kit -Features and Specifications
4. Internet Fax Transmission Overview
The following is an overview of the various transmissions that can be performed using the
Internet Fax function.
4.1 Internet Fax to Internet Fax
The machine can send a document to another Internet Fax machine through the Internet or
Intranet. The document is sent as an E-mail to the Internet Fax machine.
Fig. 4-1-1
4.2 Internet Fax to/from Client Computers
The machine can send a document to the client computers through the Internet or Intranet.
The client computers can send the E-mail to the machine as well.
Fig. 4-2-1
NOTE:
• The client computer receives TIFF-FX images when the machine sends a document
using the Internet Fax function.
• The machine can only print out text files and the TIFF-FX images. When sending E-mail
from the client computer to this machine using the E-mail application, files other tan text
or TIFF-FX images cannot be sent.

Internet Fax Kit -Features and Specifications 1-6 May 2001 ©TOSHIBATEC
4.3 Onramp GatewayTransmission
Using the Internet Fax function, E-mail addresses can be assigned to the ITU-T Mailbox in this
machine. Therefore, the ITU-T F-code compliant facsimiles can send the document to the ITU-
T Mailbox in this machine and this machine forwards the received document to E-mail recipi-
ents assigned to the Mailbox using the relay function.
Fig. 4-3-1
NOTE:
• Documents sent as an Internet Fax will be received as a TIFF-FX image on the client
computer.
For further details about the Onramp Gateway, see “Setup Flow - Onramp Gateway Setup”.
4.4 Offramp GatewayTransmission
The machine can forward received E-mail documents to any facsimile through the public tele-
phone line using Offramp Gateway transmission. If another Internet Fax machine or client
computer sends a document to the Internet Fax machine through the Internet or Intranet, then
the Internet Fax machine can forward the document to another facsimile through the PSTN.
Fig. 4-4-1
NOTE:
• To operate in this transmission, the machine must be set up to enable SMTP transmis-
sion. It is also required to configure the some settings on the mail server on your net-
work.
• Documents sent as an Internet Fax will be received as a TIFF-FX image on the client
computer.
For further details about the Onramp Gateway, see “ Setup Flow - Offramp Gateway Setup”.

May 2001 ©TOSHIBA TEC 1-7 Internet Fax Kit -Features and Specifications
5. Facsimile Unit Description
5.1 RearView
10BASE-T/100BASE-TX I/F
Connection for the
10BASE-T or 100BASE-
TX cable to an Ethernet
network.
Amber Indicator
The indicator that blinks
while data is being
communicated.
Green Indicator
The indicator that lights
while the network interface
card is properly connected
to the network.

Internet Fax Kit -Features and Specifications 1-8 May 2001 ©TOSHIBATEC
5.2 Operation Panel
CHECK E-MAIL
Used to receive an E-
mail immediately.
E-MAIL ADDRESS Key
Used to program E-mail addresses
when programming One Touch Key or
Abbreviated Numbers. By pressing this
key prior to a transmission, an E-mail
address can be entered for an Internet
Fax transmission.

May 2001 ©TOSHIBA TEC 1-9 Internet Fax Kit -Features and Specifications
6. Specifications
6.1 Transport Protocol
Outgoing I-FAX message: ESMTP, SMTP
Incoming I-FAX message: POP3, ESMTP, SMTP
NOTES: • If the Receive Mode is set to "SMTP", the machine use the
ESMTP for forwarding and receiving I-FAX messages. If the
forward MTA does not support the ESMTP, this machine
changes the protocol to the SMTP.
• If the Request DSN is set to OFF, this machine use the SMTP to
forward the I-FAX message.
6.2 Phonebook
6.2.1 Local Phonebook
A Local Phonebook is one of the E-mail address books which lists all the E-mail addresses of
the receivers entered in One Touch Dial and Abbreviated Dial.
6.2.2 History Address Book
Sending and Receiving History Address Books are the part of the E-mail address book.
Sending History Address Book: latest 50 maximum E-mail address stored
Receiving History Address Book: latest 50 maximum E-mail address stored
6.3 Data Format
6.3.1 MIME Content-type
Text: ALL (plain richtext, html, etc.)
Multipart: mixed, report, alternative
Message: Delivery-status, rfc822, disposition-notification
Image: Tiff-FX

Internet Fax Kit- Featuresand Specifications 1-10 May 2001 ©TOSHIBATEC
6.3.2 I-FAX Document Resolution
The result resolutions vary according to the combination of default settings for the resolution in
the Scan Mode and resolution set for the receiver capability.
NOTE:
When the Receiver Capability is skipped to be selected, the machine use "200 x 200 dpi"
for the receiver capability resolution.
Scan Mode Receiver Capability Result Scanning Result
Standard 200 x 100 dpi 200 x 100 dpi 200 x 100 dpi
200 x 200 dpi 200 x 100 dpi 200 x 100 dpi
200 x 400 dpi 200 x 100 dpi 200 x 100 dpi
400 x 400 dpi 200 x 100 dpi 200 x 100 dpi
Fine 200 x 100 dpi 200 x 200 dpi 200 x 100 dpi
200 x 200 dpi 200 x 200 dpi 200 x 200 dpi
200 x 400 dpi 200 x 200 dpi 200 x 200 dpi
400 x 400 dpi 200 x 200 dpi 200 x 200 dpi
U-Fine 200 x 100 dpi 400 x 400 dpi 200 x 100 dpi
200 x 200 dpi 400 x 400 dpi 200 x 200 dpi
200 x 400 dpi 400 x 400 dpi 200 x 400 dpi
400 x 400 dpi 400 x 400 dpi 400 x 400 dpi

May 2001 ©TOSHIBATEC 1-11 Internet Fax Kit- Featuresand Specifications
7. Limitations
The limitations for operating the Internet Fax functions are described below.
a. The machine can print the files of text format or TIFF-FX format. Therefore, Any E-mail sent
to the Internet Fax should contain only the body text in text format and attached files in
TIFF-FX format. Also, when the body text fo an E-mail is sent to the Internet Fax in html
format, the Internet Fax prints out the html source of the html message.
b. Themachinecan print onlytheTIFF-FX imageswhose resolutionis either200x100, 200x200,
200x400, or 400x400.
c. The parallel interface of the machine is disabled when the optional Internet Fax unit is
installed to the machine.
d. The Offramp Gateway transmission to the international call cannot be performed.
e. The Offramp Gateway transmission to the multiple destinations cannot be performed. If the
machine receives the Offramp Gateway E-mail to several destinations, this machine for-
wards the facsimile to only the first fax number.
f. If the mail server does not support the ESMTP, the DSN request has been denied.
g. This machine can be used as a mail server to enable the Offramp Gateway transmission.
However, this machine does not support a full MTA service.