Toshiba Satellite C650D Series User manual

Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Toshiba Personal Computer
Satellite C650D/C655D
(PSC16x/PSC17x)
Maintenance Manual
TOSHIBA CORPORATION
S/ No

ii Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Copyright
© 2010 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.
Toshiba Satellite/Satellite Pro/C650D/C655D Maintenance Manual
First edition April of 2010
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite/Satellite
Pro/C650D/C655D at the time of this manual's production. However, succeeding computers
and manuals are subject to change without notice. Therefore, Toshiba assumes no liability
for damages incurred directly or indirectly from errors, omissions, or discrepancies between
any succeeding product and this manual.
Trademarks
AMD is registered trademarks of AMD Corporation.
IBM, IBM PC/XT, PC/AT, PS/2 and OS/2 are registered trademarks of IBM Corporation.
Windows 7 home edition are registered trademarks of Microsoft Corporation.
Sound Blaster and Pro are trademarks of Creative Technology Ltd.
UNIX is a registered trademark of X/Open Company Ltd.
NetWare are registered trademarks of Novell, Inc.
All other properties are trademarks or registered trademarks of their respective holders.

Satellite/Satellite Pro/C650D/C655D Maintenance Manual iii
Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite/Satellite Pro/C650D/C655D , referred to as
Satellite/Satellite Pro/C650D/C655D in this manual.
The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack, RTC battery or backup battery, be sure to use only the
same model battery or an equivalent battery recommended by Toshiba. Installation of
the wrong battery can cause the battery to explode.

iv Satellite/Satellite Pro/C650D/C655D Maintenance Manual
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite/Satellite
Pro/C650D/C655D system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve
FRU problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD module
Board layout
Keyboard scan/character codes
Key layout

Satellite/Satellite Pro/C650D/C655D Maintenance Manual v
Conventions
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause
(Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the XXXXX that appears on its display is presented in the type face
below:
Format complete
System transferred

vi Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Table of Contents
Chapter 1 Hardware Overview
1.1 Features................................................................................................................................3
1.2 System Unit Components ....................................................................................................9
1.3 2.5-inch HDD.....................................................................................................................14
1.4 DVD Super Multi (+-R Double Layer)..............................................................................15
1.5 Power Supply.....................................................................................................................16
1.6 Batteries .............................................................................................................................17
1.6.1 Main Battery...........................................................................................17
1.6.2 Battery Charging Control.......................................................................17
1.6.3 One time RTC Battery............................................................................18
Chapter 2 Troubleshooting
2.1 Outline....................................................................................................................2-1
2.2 Basic Flowchart......................................................................................................2-2
2.3 Power Supply .........................................................................................................2-6
Procedure 1 Power Icon Check...........................................................................2-6
Procedure 2 Connection Check...........................................................................2-7
Procedure 3 Replacement Check........................................................................2-7
2.4 System Board .........................................................................................................2-8
Procedure 1 Message Check...............................................................................2-8
Procedure 2 Test Program Check .......................................................................2-9
Procedure 3 Replacement Check........................................................................2-9
2.5 HDD .....................................................................................................................2-10
Procedure 1 Message Check.............................................................................2-10
Procedure 2 Partition Check .............................................................................2-10
Procedure 3 Format Check................................................................................2-11
Procedure 4 Test Program Check .....................................................................2-11
Procedure 5 Connector Check and Replacement Check ..................................2-13

Satellite/Satellite Pro/C650D/C655D Maintenance Manual vii
2.6 Keyboard..............................................................................................................2-14
Procedure 1 Test Program Check .....................................................................2-14
Procedure 2 Connector Check and Replacement Check...................................2-14
2.7 Display .................................................................................................................2-15
Procedure 1 External Monitor Check ...............................................................2-15
Procedure 2 Test Program Check .....................................................................2-15
Procedure 3 Connector Check and Replacement Check...................................2-15
2.8 ODD (Optical Disk Drive)...................................................................................2-17
Procedure 1 ODD Cleaning Check...................................................................2-17
Procedure 2 Test Program Check .....................................................................2-17
Procedure 3 Connector Check and Replacement Check...................................2-17
2.9 LAN......................................................................................................................2-19
Procedure 1 Test Program Check .....................................................................2-19
Procedure 2 Connector Check and Replacement Check...................................2-19
2.10 Audio Test............................................................................................................2-20
Procedure 1 Test Program Check .....................................................................2-20
Procedure 2 Connector Check and Replacement Check...................................2-20
2.11 Cooling Module....................................................................................................2-21
Procedure 1 Test Program Check .....................................................................2-21
Procedure 2 Connector Check and Replacement Check...................................2-21
Chapter 3 Diagnostic Programs
3.1 General ...................................................................................................................... 1
3.2 Quick Start................................................................................................................. 3
3.2.1 Quick Test ............................................................................................... 3
3.2.2 Customization Test.................................................................................. 3
3.2.3 Keyboard Layout test .............................................................................. 7
3.2.4 Audio Play Test....................................................................................... 8
3.2.5 Audio Record Test .................................................................................. 8
3.2.6 DMI Read................................................................................................ 9
3.2.7 DMI Write............................................................................................... 9

viii Satellite/Satellite Pro/C650D/C655D Maintenance Manual
3.2.8 System Information................................................................................10
3.2.9 View Logs ..............................................................................................12
3.2.10 Exit to Free DOS...................................................................................12
3.2.11 The Diagnostics Screen Explanation......................................................12
3.3 Options.....................................................................................................................16
3.3.1 Overview................................................................................................16
3.3.2 Batch Parameters Configuration ............................................................17
3.3.3 Item’s Parameters Configuration ...........................................................19
3.3.4 Load Batch Parameters...........................................................................20
3.3.5 Save Batch Parameters...........................................................................21
3.3.6 LOG Parameters Setting.........................................................................21
3.3.7 Specify LOG Viewer..............................................................................22
3.3.8 Display LOG File...................................................................................23
3.3.9 LOG Viewer...........................................................................................23
3.3.10 LOG File Sample ...................................................................................25
3.4 Subtests.....................................................................................................................26
3.5 System Test ..............................................................................................................29
3.6 Memory Test ............................................................................................................34
3.7 Storage......................................................................................................................40
3.8 Video........................................................................................................................44
3.9 Communication (COMM)........................................................................................52
3.10 Peripheral .................................................................................................................53
3.11 Error Codes and description.....................................................................................56
3.12 Quick Test Item List................................................................................................... i
Chapter 4 Replacement Procedures
4.1 General...................................................................................................................4-1
Safety Precautions................................................................................................ 4-2
Safety Precautions................................................................................................ 4-2
Before You Begin................................................................................................4-4
Disassembly Procedures......................................................................................4-5
Assembly Procedures...........................................................................................4-5

Satellite/Satellite Pro/C650D/C655D Maintenance Manual ix
Tools and Equipment...........................................................................................4-6
Screw Tightening Torque ....................................................................................4-6
Colors of Screw Shanks.......................................................................................4-7
Symbols of Screws on the Computer Body.........................................................4-7
Symbol examples.................................................................................................4-7
4.2 Battery Pack/PC card/Bridge Media......................................................................4-8
4.2.1 Battery Pack .........................................................................................4-8
Removing the Battery Pack .................................................................................4-8
Installing the Battery Pack...................................................................................4-9
4.2.2 PC Card ..............................................................................................4-10
Removing the PC Card ......................................................................................4-10
Installing the PC Card........................................................................................4-10
4.3 Memory Module...................................................................................................4-11
Removing the Memory Module.........................................................................4-11
Installing the Memory Module..........................................................................4-12
4.4 HDD .....................................................................................................................4-13
Removing the HDD ...........................................................................................4-13
Installing the HDD.............................................................................................4-15
4.5 ODD Bay Module ................................................................................................4-16
Removing the ODD Bay Module ......................................................................4-16
Installing the ODD Bay Module........................................................................4-17
Disassembling the ODD Drive ..........................................................................4-18
Assembling the ODD Drive...............................................................................4-18
4.6 Keyboard and RTC battery ..................................................................................4-19
Removing Keyboard and RTC battery ..............................................................4-19
Installing the Keyboard and RTC battery..........................................................4-20
4.7 Wireless LAN Card..............................................................................................4-21
Removing the Wireless LAN Card....................................................................4-21
Installing the Wireless LAN Card......................................................................4-22
4.8 Top Cover.............................................................................................................4-23
Removing the Top Cover...................................................................................4-23
Installing the Top Cover ....................................................................................4-24

x Satellite/Satellite Pro/C650D/C655D Maintenance Manual
4.9 Display Assembly ................................................................................................4-25
Removing the Display Assembly.......................................................................4-25
Installing the Display Assembly........................................................................4-27
4.10 System Board .......................................................................................................4-28
Removing the System Board .............................................................................4-28
Installing the System Board...............................................................................4-29
4.11 CPU Cooling Module and Fan.............................................................................4-30
Remove the CPU cooling module and Fan........................................................ 4-30
Installing the CPU Cooling Module and Fan.....................................................4-33
4.12 CPU......................................................................................................................4-34
Removing the CPU............................................................................................4-34
Installing the CPU..............................................................................................4-35
4.13 Display Mask........................................................................................................4-37
Removing the Display Mask..............................................................................4-37
Installing the Display Mask............................................................................... 4-37
4.14 FL Inverter Board.................................................................................................4-38
Removing the FL Inverter Board.......................................................................4-38
Installing the FL Inverter Board ........................................................................4-39
4.15 LCD Module (CCFL panel).................................................................................4-40
Removing the LCD module...............................................................................4-40
Installing the LCD Module................................................................................4-42
4.16 LED Module (LED panel)....................................................................................4-43
Removing the LED module...............................................................................4-43
Installing the LED Module................................................................................4-45
4.17 CCD Board and MIC............................................................................................ 4-46
Removing the CCD Board and MIC..................................................................4-46
Installing the CCD Board and MIC...................................................................4-47
4.18 Power Button Board.............................................................................................4-48
Removing the Power Button Board...................................................................4-48
Installing the Power Button Board.....................................................................4-49
4.19 Speakers ...............................................................................................................4-50
Removing the Speakers .....................................................................................4-50

Satellite/Satellite Pro/C650D/C655D Maintenance Manual xi
Installing the Speakers.......................................................................................4-51
4.20 Touchpad Bracket ................................................................................................4-52
Removing the Touchpad Bracket ......................................................................4-52
Installing the Touchpad bracket.........................................................................4-53

xii Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Appendices
Appendix A Handling the LCD Module ........................................................................... A-1
Appendix B Board Layout .................................................................................................B-1
Appendix C Keyboard Scan/Character Codes ...................................................................C-1
Appendix D Key Layout.................................................................................................... D-1

i Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Chapter 1
Hardware Overview

1 Hardware Overview
ii Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Chapter 1 Contents
1.1 Features ...............................................................................................................................3
1.2 System Unit Components....................................................................................................9
1.3 2.5-inch HDD....................................................................................................................14
1.4 DVD Super Multi (+-R Double Layer).............................................................................15
1.5 Power Supply ....................................................................................................................16
1.6 Batteries.............................................................................................................................17
1.6.1 Main Battery..........................................................................................17
1.6.2 Battery Charging Control.......................................................................17
1.6.3 One time RTC Battery...........................................................................18
Figures
Figure 1-1 ID Parts Description Placement...............................................................................6
Figure 1-2 Computer Block Diagram........................................................................................7
Figure 1-3 System Board Configurations..................................................................................8
Figure 1-4 System Unit Block Diagram....................................................................................9
Figure 1-5 SATA HDD...........................................................................................................14
Figure 1-6 DVD Super Multi Drive........................................................................................15
Tables
Table 1-1 HDD Specifications ................................................................................................14
Table 1-2 DVD Super Multi Drive Specifications..................................................................15
Table 1-3 Battery Specifications.............................................................................................17
Table 1-4 Quick/Normal Charging Time................................................................................17

0B1.1 Features 1 Hardware Overview
Satellite/Satellite Pro/C650D/C655D Maintenance Manual 3
1.1 Features
Toshiba Satellite C650D/C655D and Satellite Pro C650D/C655D is a full size notebook PC
based on the mobile AMD Danube Processor, providing high-speed processing capabilities and
advanced features. The computer employs a Lithium Ion battery that allows it to be battery-
operated for a longer period of time. The display uses 15.6-inch WXGA HD LCD panel, at a
resolution of 1366x768. The UFCPGA Socket supports BTO/CTO for the CPU so that the
system can be designed to suit your needs.
The computer has the following features:
Processor
CPU is mobile AMD Danube Processor:
AMD AthlonII Dual Core Processor
P320(2.10G) Hz
AMD Sempron Processor
N120(2.20G) Hz
Host Bridge System Controller
System Controller: AMD RS880M + AMD SB820M.
Graphics
AMD RS880M integrated graphics.
Memory
The computer has two SO-DIMM slots, which come standard with DDR3-1066MHz
(PC3-8500) memory module.DDR3 is driven at 1.5V. It accepts BTO/CTO for your
memory requirements. It can incorporate up to 8.0GB of main memory.
Using the following sizes of memory modules:
y1024 MB (128M×64) / DDR3-1066MHz
y2048 MB (256M×64) / DDR3-1066MHz
y4096 MB (512M×64) / DDR3-1066MHz

1 Hardware Overview 0B1.1 Features
4 Satellite/Satellite Pro/C650D/C655D Maintenance Manual
Hard Disk Drive (HDD)
The computer accommodates 2.5-inch 9.5mm height Serial ATA HDD with following
storage capacities:
y250 GB (9.5mm thick) SATA (5,400rpm)
y320 GB (9.5mm thick) SATA (5,400rpm)
y500 GB (9.5mm thick) SATA (5,400rpm)
ODD
The computer accommodates a fixed 12.7mm ODD with one of following types:
yTray Type DVD Super Multi +-R Double Layer drive
yTray Type DVD Super Multi +-R Double Layer with Label Flash™drive
Display
LCD displays come in the following types at resolution 1366x768:
y15.6” WXGA HD 1366x768 CSV CCFL display
y15.6” WXGA HD 1366x768 CSV LED display
On-Board LAN
The internal LAN supports 10/100Mbit Ethernet, enabling connection to a LAN at up to
100Mbps. It supports Wake-up on LAN from S3/S4/S5 and PXE boot support. This
internal LAN has RJ45 jack to directly accommodate a LAN cable.
Wireless LAN
The internal Mini Card slot supports IEEE802.11bg (Russia only) / IEEE802.11bgn
(WW) cards. The Antenna has two wires dual band.

0B1.1 Features 1 Hardware Overview
Satellite/Satellite Pro/C650D/C655D Maintenance Manual 5
Sound System
CONEX CX20671 integrated audio controller supports multimedia. The sound system
contains the following:
yStereo speakers
yHeadphone jack
yInternal microphone
yExternal microphone jack
Keyboard
30 kinds’ countries keyboard, which is Toshiba A4 with numeric keypad flat one.
Toshiba Touch Pad
Normal Gesture Touch Pad (w/ 2 mechanical buttons)
USB Port
The computer has two USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480Mbps, 12Mbps and 1.5Mbps. These
ports support PnP installation and hot plugging.
RGB External Monitor Port
A 15-pin external monitor port is provided, through which the computer automatically
recognizes an external VESA DDC 2B compatible monitor.
Bridge Media Slot
This slot is for your memory card requirements like SD/SDXC/SD-HC and MMC Cards
to provide memory card read on your computer.
Battery
The computer has a removable 3/6 Cell Lithium Ion battery pack and a onetime RTC
battery (non-rechargeable)

1 Hardware Overview 0B1.1 Features
Figures 1-1/1-2/1-3 and 1-4 show the computer and its system unit configuration,
respectively.
Figure 1-1 ID Parts Description Placement
6 Satellite/Satellite Pro/C650D/C655D Maintenance Manual

0B1.1 Features 1 Hardware Overview
Figure 1-2 Computer Block Diagram
Satellite/Satellite Pro/C650D/C655D Maintenance Manual 7

1 Hardware Overview 0B1.1 Features
Figure 1-3 System Board Configurations
8 Satellite/Satellite Pro/C650D/C655D Maintenance Manual