Toshiba Satellite U505-S2960 User manual

computers.toshiba-europe.com
User’s Manual
Satellite U500/U500D
Satellite Pro U500/U500D

ii User’s Manual
Satellite U500/U500D, Satellite Pro U500/U500D
Copyright
© 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
TOSHIBA Satellite U500/U500D, Satellite Pro U500/U500D Series
Portable Personal Computer User’s Manual
First edition May 2009
Copyright authority for music, movies, computer programs, databases, and
other intellectual property covered by copyright laws belongs to the author
or the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author’s rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for the TOSHIBA
Satellite U500/U500D, Satellite Pro U500/U500D Series Portable Personal
Computer at the time of this manual’s production. However, succeeding
computers and manuals are subject to change without notice. TOSHIBA
assumes no liability for damages incurred directly or indirectly from errors,
omissions or discrepancies between the computer and the manual.
Trademarks
Microsoft, Windows®and Windows Vista are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/or other
countries.
DirectX, AcriveDesktop, DirectShow, and Windows Media are registered
trademarks of Microsoft Corporation.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
AMD, the AMD logo, and combinations thereof are trademarks of
Advanced Micro Devices, Inc.
Adobe and Photoshop are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
Bluetooth™ is a registered trademark owned by its proprietor and used by
TOSHIBA under license.
ConfigFree is a trademark of TOSHIBA Corporation.

User’s Manual iii
Satellite U500/U500D, Satellite Pro U500/U500D
Dolby is a registered trademark of Dolby Laboratories.
ExpressCard is a trademark of PCMCIA.
HDMI, the HDMI logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
Labelflash™ is a trademark of YAMAHA CORPORATION.
Memory Stick and Memory Stick PRO are registered trademarks of Sony
Corporation.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
Photo CD is a trademark of Eastman Kodak.
Secure Digital and SD are trademarks of SD Card Association.
xD-Picture Card is a trademark of Fuji Photo Film, Co., Ltd.
Wi-Fi is as registered trademark of the Wi-Fi Alliance.
Other trademarks and registered trademarks not listed above may be used
in this manual.
Macrovision License of Notice
For DVD Manufacturing License Agreement
This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights, including U.S. Patent
Numbers 5,315,448 and 6,836,549. Use of this copyright protection
technology must be authorized by Macrovision, and is intended for home
and other viewing uses only unless otherwise authorized by Macrovision.
Reverse engineering or disassembly is prohibited. The copyright protection
technology availability depends on the model you purchased.
EU Declaration of Comformity
This product is carrying the CE-Mark in accordance with the related
European Directives. Responsible for CE-Marking is TOSHIBA Europe
GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and
official EU Declaration of Conformity can be found on TOSHIBA’s web site
http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive 2004/
108/EC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 2006/95/EC
for the supplied power adapter.

iv User’s Manual
Satellite U500/U500D, Satellite Pro U500/U500D
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
■Only CE marked options should be connected/implemented
■Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.
For example, the following environments are not approved:
■Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
■Medical Environments
■Automotive Environments
■Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
■Interference with other devices or machines in the near surrounding
area.
■Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft, the
manufacturer or airline respectively should be asked for permission before
use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.

User’s Manual v
Satellite U500/U500D, Satellite Pro U500/U500D
GOST
Following information is only for EU-member states:
Disposal of products
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that products must be
collected and disposed of separately from household waste. Integrated
batteries and accumulators can be disposed of with the product. They will
be separated at the recycling centres.
The black bar indicates that the product was placed on the market after
August 13, 2005.
By participating in separate collection of products and batteries, you will
help to assure the proper disposal of products and batteries and thus help
to prevent potential negative consequences for the environment and
human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.
The crossed out wheeled dust bin symbol indicates that batteries and/or
accumulators must be collected and disposed of separately from household
waste.
If the battery or accumulator contains more than the specified values of
lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery
Directive (2006/66/EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust
bin symbol.
By participating in separate collection of batteries, you will help to assure
the proper disposal of products and batteries and thus help to prevent
potential negative consequences for the environment and human health.
For more detailed information about the collection and recycling
programmes available in your country, please visit our website
(http://eu.computers.toshiba-europe.com) or contact your local city office or
the shop where you purchased the product.
3E+J&G

vi User’s Manual
Satellite U500/U500D, Satellite Pro U500/U500D
Disposing of the computer and the computer’s batteries
■Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
■This computer contains rechargeable batteries. After repeated use, the
batteries will finally lose their ability to hold a charge and you will need
to replace them. Under certain applicable laws and regulations, it may
be illegal to dispose of old batteries by placing them in the trash.
■Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old batteries
or how to dispose of them properly. Disposal of this material may be
regulated due to environmental considerations. For disposal, reuse or
recycling information, please contact your local government.
REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. Toshiba will meet all REACH requirements and is
committed to provide our customers with information about the chemical
substances in our products according to REACH regulation.
Please consult the following website www.toshiba-europe.com/computers/
info/reach for information about the presence in our articles of substances
included on the candidate list according to article 59(1) of Regulation (EC)
No 1907/2006 (“REACH”) in a concentration above 0.1 % weight by weight.
EnergyStar
®
Program
Your Computer model may be ENERGY STAR®compliant. If the model you
purchased is compliant, it is labeled with the ENERGY STAR logo on the
computer and the following information applies. TOSHIBA is a partner in
the ENERGY STAR Program and has designed this computer to meet the
latest ENERGY STAR guidelines for energy efficiency. Your computer ships
with the power management options preset to a configuration that will
provide the most stable operating environment and optimum system
performance for both AC power and battery modes.
To conserve energy, your computer is set to enter the low-power Sleep
mode which shuts down the system and display within 15 minutes of
inactivity in AC power mode. TOSHIBA recommends that you leave this
and other energy saving features active, so that your computer will operate
at its maximum energy efficiency. You can wake the computer from Sleep
mode by pressing the power button.
Products that earn the ENERGY STAR prevent greenhouse gas emissions
by meeting strict energy efficiency guidelines set by the US EPA and the
EU Commission. According to the EPA, a computer meeting the new
ENERGY STAR specifications will use between 20% and 50% less energy
depending on how it is used.
This symbol may not be displayed depending on the country and region
where you purchased

User’s Manual vii
Satellite U500/U500D, Satellite Pro U500/U500D
Visit http://www.eu-energystar.org or http://www.energystar.gov for more
information regarding the ENERGY STAR Program.
Following information is only for Turkey:
■Compliant with EEE Regulations: Toshiba meets all requirements of
Turkish regulation 26891 “Restriction of the use of certain hazardous
substances in electrical and electronic equipment”.
■The number of possible pixel failures of your display is defined
according to ISO 13406-2 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
■Battery is a consumption product, since the battery time depends on the
usage of your computer. If the battery can not be charged at all, then it
is a defect or failure. The changes in battery time is not a defect or
failure.
Optical disc drive standards
TOSHIBA Satellite U500/U500D, Satellite Pro U500/U500D computer is
shipped with one of the following drives preinstalled: DVD Super Multi (±R DL),
DVD-ROM & CD-R/RW or DVD-ROM.
The drive has one of the following labels:
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE1
KLASS 1 LASER APPARAT
Before it is shipped, the Class 1 Laser is certified to meet the United States
Chapter 21 Standards of the Department of Health and Human Services
(DHHS 21 CFR).
For any other country, the drive is certified to meet the Class 1 Laser
standards of IEC825 and EN60825.
This computer is equipped with one of the optical drives in the following list:
■The drive employs a laser system. To ensure proper use of this
product, please read this instruction manual carefully and retain for
future reference.
Should the unit ever require maintenance, contact an authorized
service location.
■Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure
■To prevent direct exposure to the laser beam, do not try to open the
enclosure.

viii User’s Manual
Satellite U500/U500D, Satellite Pro U500/U500D
Manufacturer Type
TEAC DVD Super Multi (±R Double Layer) DV-W28S
Panasonic
Communications
DVD Super Multi (±R Double Layer) UJ870
TEAC DVD-ROM & CD-R/RW drive DW-224S
TEAC DVD-ROM drive DV-28S
Optical disc drive safety instructions
Panasonic
DVD Super Multi (+R Double Layer) UJ862A/VJ862E
Be sure to check the international precautions at the end of this section.
■The DVD Super Multi Double Layer drive employs a laser system. To
ensure proper use of this product, please read this instruction manual
carefully and retain for future reference. Should the unit ever require
maintenance, contact an authorized service location.
■Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
■To prevent direct exposure to the laser beam, do not try to open
enclosure.

User’s Manual ix
Satellite U500/U500D, Satellite Pro U500/U500D
Hitachi-LG Data Storage, Inc.
DVD Super Multi (+R Double Layer) GU10N/GU10F
■The DVD Super Multi Double Layer drive employs a laser system. To
ensure proper use of this product, please read this instruction manual
carefully and retain for future reference. Should the unit ever require
maintenance, contact an authorized service location.
■Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
■To prevent direct exposure to the laser beam, do not try to open
enclosure.

xUser’s Manual
Satellite U500/U500D, Satellite Pro U500/U500D
Hitachi-LG Data Storage, Inc.
DVD Super Multi (+R Double Layer) GS20F
■The DVD Super Multi Double Layer drive employs a laser system. To
ensure proper use of this product, please read this instruction manual
carefully and retain for future reference. Should the unit ever require
maintenance, contact an authorized service location.
■Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
■To prevent direct exposure to the laser beam, do not try to open
enclosure.

User’s Manual xi
Satellite U500/U500D, Satellite Pro U500/U500D
International Precaution
CAUTION: This appliance contains a
laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To use
this model properly, read the instruction
manual carefully and keep this manual
for your future reference. In case of any
trouble with this model, please contact
your nearest “AUTHORIZED service
station.”
To prevent direct exposure to the laser
beam, do not try to open the enclosure.
VORSICHT: Dieses Gerät enthält ein
Laser-System und ist als
“LASERSCHUTZKLASSE 1 PRODUKT”
klassifiziert. Für den richtigen Gebrauch
dieses Modells lesen Sie bitte die
Bedienungsanleitung sorgfältig durch
und bewahren diese bitte als Referenz
auf. Falls Probleme mit diesem Modell
auftreten, benachrichtigen Sie bitte die
nächste “autorisierte Service-
Vertretung”.
Um einen direkten Kontakt mit dem
Laserstrahl zu vermeiden darf das Gerät
nicht geöffnet werden.
ADVARSEL: Denne mærking er anbragt
udvendigt på apparatet og indikerer, at
apparatet arbejder med laserstråler af
klasse 1, hviket betyder, at der anvendes
laserstrlier af svageste klasse, og at man
ikke på apparatets yderside kan bilve
udsat for utilladellg kraftig stråling.
APPARATET BOR KUN ÅBNES AF
FAGFOLK MED SÆRLIGT KENDSKAB
TIL APPARATER MED
LASERSTRÅLER!
Indvendigt i apparatet er anbragt den her
gengivne advarselsmækning, som
advarer imod at foretage sådanne
indgreb i apparatet, at man kan komme til
at udsatte sig for laserstråling.

xii User’s Manual
Satellite U500/U500D, Satellite Pro U500/U500D
OBS! Apparaten innehåller
laserkomponent som avger laserstråining
överstigande gränsen för laserklass 1.
VAROITUS. Suojakoteloa si saa avata.
Laite sisältää laserdiodin, joka lähetää
näkymätöntä silmilie vaarallista
lasersäteilyä.
CAUTION: USE OF CONTROLS OR
ADJUSTMENTS OR PERFORMANCE
OF PROCEDURES OTHER THAN
THOSE SPECIFIED IN THE OWNER’S
MANUAL MAY RESULT IN
HAZARDOUS RADIATION EXPOSURE.
VORSICHT: DIE VERWENDUNG VON
ANDEREN STEURUNGEN ODER
EINSTELLUNGEN ODER DAS
DURCHFÜHREN VON ANDEREN
VORGÄNGEN ALS IN DER
BEDIENUNGSANLEITUNG
BESCHRIEBEN KÖNNEN
GEFÄHRLICHE
STRAHLENEXPOSITIONEN ZUR
FOLGE HABEN.

User’s Manual xiii
Satellite U500/U500D, Satellite Pro U500/U500D
Table of Contents
Preface
General Precautions
Chapter 1 Introduction
Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
TOSHIBA Value Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Utilities and Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Chapter 2 The Grand Tour
Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Optical Disc Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Chapter 3 Getting Started
Connecting the AC adaptor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Opening the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Turning on the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Windows Vista™ setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Turning off the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Restarting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
System Recovery Options and
restoring the pre-installed software. . . . . . . . . . . . . . . . . . . . . . . 3-10
Chapter 4 Operating Basics
Using the TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
USB Sleep and Charge function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the Function buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Using the Web Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Using the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Using the TOSHIBA Face Recognition. . . . . . . . . . . . . . . . . . . . . . . . 4-7
Using the optical disc drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Writing CD/DVDs on DVD Super Multi Double Layer drives. . . . . . 4-16
TOSHIBA Disc Creator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
TOSHIBA DVD Player. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Media care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Sound system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

xiv User’s Manual
Satellite U500/U500D, Satellite Pro U500/U500D
Wireless communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-29
Cleaning the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31
Moving the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31
Using the Hard Disk Drive (HDD) Protection. . . . . . . . . . . . . . . . . . .4-32
Chapter 5 The Keyboard
Typewriter keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
F1 ... F12 function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Soft keys: Fn key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Emulating keys on enhanced keyboard. . . . . . . . . . . . . . . . . . . . . . . .5-2
Hot keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Windows® special keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Keypad overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Chapter 6 Power and Power-Up Modes
Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Power indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Replacing the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Starting the computer by password . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
Power-up modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-12
Panel power off/on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-12
System Auto Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-12
Chapter 7 HW Setup
Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
HW Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Chapter 8 Optional Devices
ExpressCard Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
SD/SDHC/MMC/MEMORY STICK/MEMORY STICK PRO/
xD Memory cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
Memory expansion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Additional battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11
Additional AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12
Security lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
Chapter 9 Troubleshooting
Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
TOSHIBA support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-18
Chapter 10 Legal Footnotes

User’s Manual xv
Satellite U500/U500D, Satellite Pro U500/U500D
Appendix A Specifications
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B Display Controller
Display Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C Wireless LAN
Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Radio Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Supported Frequency Sub-bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Appendix D AC Power Cord and Connectors
Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Appendix E TOSHIBA PC Health Monitor
Starting the TOSHIBA PC Health Monitor. . . . . . . . . . . . . . . . . . . . . . E-2
If a TOSHIBA PC Health Monitor message is displayed. . . . . . . . . . E-2
Appendix F If your computer is stolen
Glossary
Index

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Preface
Congratulations on your purchase of the TOSHIBA Satellite U500/U500D,
Satellite Pro U500/U500D Series computer. This powerful notebook
computer provides excellent expansion capability, including multimedia
devices, and it is designed to provide years of reliable, high-performance
computing.
This manual tells how to set up and begin using your TOSHIBA Satellite
U500/U500D, Satellite Pro U500/U500D Series computer. It also provides
detailed information on configuring your computer, basic operations and
care, using optional devices and troubleshooting.
If you are a new user of computers or if you’re new to portable computing,
first read over the Introduction and The Grand Tour chapters to familiarize
yourself with the computer’s features, components and accessory devices.
Then read Getting Started for step-by-step instructions on setting up your
computer.
If you are an experienced computer user, please continue reading the
preface to learn how this manual is organized, then become acquainted
with this manual by browsing through its pages. Be sure to look over the
Specifications section of the Introduction, to learn about features that are
uncommon or unique to the computer. If you are going to install PC Cards
or connect external devices such as a monitor, be sure to read Chapter 8,
Optional Devices.
Manual contents
This manual is composed of the following chapters, appendixes, a glossary
and an index.
Chapter 1, Introduction, is an overview of the computer’s features,
capabilities, and options.
Chapter 2, The Grand Tour, identifies the components of the computer and
briefly explains how they function.
Chapter 3, Getting Started, provides a quick overview of how to begin
operating your computer and gives tips on safety and designing your work
area.
Chapter 4, Operating Basics, includes instructions on using the following
devices: TouchPad, Sound System, optical media drive, wireless
communication and LAN. It also provides tips on care of the computer, and
CD/DVDs.
Chapter 5, The Keyboard, describes special keyboard functions including
the keypad overlay and hot keys.
Chapter 6, Power and Power-Up Modes, gives details on the computer’s
power resources and battery save modes.
Chapter 7, HW Setup explains how to configure the computer using the
HW Setup program.

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Chapter 8, Optional Devices, describes the optional hardware available.
Chapter 9, Troubleshooting, provides helpful information on how to perform
some diagnostic tests, and suggests courses of action if the computer
doesn’t seem to be working properly.
Chapter 10, Legal Footnotes, provides Legal Footnotes information related
to your computer.
The Appendices provide technical information about your computer.
The Glossary defines general computer terminology and includes a list of
acronyms used in the text.
The Index quickly directs you to the information contained in this manual.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.
Icons
Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.
Keys
The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, Enter identifies the Enter key.
Key operation
Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, Ctrl + C means you must hold down Ctrl and at the same
time press C. If three keys are used, hold down the first two and at the
same time press the third.
Display
ABC
When procedures require an action such as clicking an
icon or entering text, the icon’s name or the text you are to
type in is represented in the type face you see to the left.
ABC
Names of windows or icons or text generated by the
computer that appears on its display screen is presented
in the type face you see to the left.

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Messages
Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Terminology
This term is defined in this document as follows:
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Start The word “Start” refers to the “ ” button in Microsoft®
Windows®Vista™.

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General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to
thecomputer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.
Providing adequate ventilation
■Always make sure your computer and AC adaptor have adequate
ventilation and protected from overheating when the power is turned on
or when the AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
■Never cover your computer or AC adaptor with any object.
■Never place your computer or AC adaptor near a heat source, such
as an electric blanket or heater.
■Never cover or block the vents including those located at the base of
the computer.
■Always operate your computer on a hard flat surface. Using your
computer on a carpet or a soft material can block the vents.
■Always provide sufficient space around the computer.
■Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or fire, possibly resulting in a serious
injury.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
■Dust, moisture, and direct sunlight.
■Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
■Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
■Extreme heat, cold, or humidity.
■Liquids and corrosive chemicals.

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Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use.
Heat injury
■Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
■If the computer has been used for a long time, avoid direct contact
withthe metal plate supporting the various interface ports as this can
become hot.
■The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
■Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer’s components or otherwise
cause it to malfunction.
ExpressCard overheating
Some ExpressCards can become hot during prolonged use which may
result in errors or instability in the operation of the device in question. In
addition, you should also be careful when you remove a PC or
ExpressCard that has been used for a long time.
Mobile phones
Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.