Toshiba Satellite User manual

Toshiba Personal Computer
Satellite & Satellite Pro
Maintenance Manual
TOSHIBA CORPORATION

Satellite A660/ProA660 Series Maintenance Manual ii
Copyright
© 2010 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.
Toshiba Personal Computer Satellite Maintenance Manual
First edition April.2010
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change without
notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from
errors, omissions, or discrepancies between any succeeding product and this manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.

Satellite A660/ProA660 Series Maintenance Manual iii
Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba
Personal Computer Satellite, referred to as the Satellite Series in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians
and authorized dealers or service providers to ensure the following safety precautions are adhered
to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it
could come loose, creating a danger of a short circuit, which could cause overheating,
smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery or
an equivalent battery recommended by Toshiba. Installation of the wrong battery can
cause the battery to explode.

Satellite A660/ProA660 Series Maintenance Manual iv
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite Series system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU
problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD module
Board layout
Pin assignments
Keyboard scan/character codes
Key layout
Screw torque list
Reliability
Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification, acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
Key operation

Satellite A660/ProA660 Series Maintenance Manual v
Some operations require you to simultaneously use two or more keys. We identify such operations
by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means
you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold
down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface below:
Format complete
System transferred

Satellite A660/ProA660 Series Maintenance Manual vi
Table of Contents
Chapter 1 Hardware Overview
1.1 Features...............................................................................................................................1-1
1.2 2.5-inch HDD......................................................................................................................1-9
1.3 DVD Super Multi (+-R Double Layer).............................................................................1-10
1.4 Power Supply....................................................................................................................1-11
1.5 Batteries ............................................................................................................................1-13
1.5.1 Main Battery.......................................................................................................1-13
1.5.2 Battery Charging Control....................................................................................1-13
1.5.3 RTC Battery........................................................................................................1-14
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting Introduction ................................................................................................3
2.2 Troubleshooting Flowchart....................................................................................................4
2.3 Power Supply Troubleshooting..............................................................................................9
2.4 Display Troubleshooting.........................................................................................……….14
2.5 Keyboard Troubleshooting ..................................................................................................17
2.6 External USB Devices Troubleshooting..............................................................................19
2.7 TouchPad Troubleshooting..................................................................................................22
2.8 Speaker Troubleshooting.....................................................................................................24
2.9 Wireless LAN Troubleshooting...........................................................................................26
2.10 Camera troubleshooting.........................…………………………………………………..28
2.11 Bluetooth Troubleshooting ..................................................................................................30
2.12 3 in 1 card Troubleshooting.................................................................................................32
2-13 HDD/SSD troubleshooting process .....................................................................................34
2-14 CRT failure troubleshooting process ...................................................................................36
2-15 LAN Troubleshooting..........................................................................................................38
2-16 MIC troubleshooting process...............................................................................................40

Satellite A660/ProA660 Series Maintenance Manual vii
2-17 BUTTON troubleshooting process ......................................................................................41
2.18 Modem troubleshooting process..........................................................................................44
2.19 Express card troubleshooting process..................................................................................46
2.20 HDMI troubleshooting process............................................................................................48
2.21 E-SATA troubleshooting process ........................................................................................50
2.22 Optical Drive Troubleshooting ............................................................................................52
Chapter 3 Tests and Diagnostics
3.1 The Diagnostic Test...............................................................................................................3
3.2 Executing the Diagnostic Test ...............................................................................................4
3.3 Display Configuration ...........................................................................................................8
3.4 Audio sound Test...................................................................................................................9
3.5 Fan ON/OFF Test...................................................................................................................9
3.6 Main Battery Charge Test....................................................................................................11
3.7 FDD Test..........................................................................................................................…11
3.8 Memory Check.....................................................................................................................14
3.9 Keyboard Test......................................................................................................................14
3.10 Mouse (Pad) Test.................................................................................................................16
3.11 LCD Pixels Mode Test.........................................................................................................17
3.12 Magnetic switch Test...........................................................................................................18
3.13 LAN Test..............................................................................................................................20
3.14 RTC Test..............................................................................................................................23
3.15 BUTTON Test......................................................................................................................24
3.16 1st HDDTest ........................................................................................................................26
3.17 RDMI Test ...........................................................................................................................27
3.18 WDMI Test ..........................................................................................................................28

Satellite A660/ProA660 Series Maintenance Manual viii
Chapter 4 Replacement Procedures
4.1 General.............................................................................................................................4-1
Safety Precautions............................................................................................................4-3
Before You Begin ............................................................................................................4-5
Disassembly Procedures...................................................................................................4-6
Assembly Procedures.......................................................................................................4-6
Tools and Equipment .......................................................................................................4-7
Screw Tightening Torque.................................................................................................4-7
Colors of Screw Shanks...................................................................................................4-8
Symbols of Screws on the Laptop Body.......................................................................... 4-8
Symbol examples .............................................................................................................4-8
4.2 Battery..............................................................................................................................4-9
Removing the Battery Pack..............................................................................................4-9
Installing the Battery Pack.............................................................................................4-10
4.3 HDD...............................................................................................................................4-11
Removing the HDD........................................................................................................4-11
Installing the HDD......................................................................................................... 4-13
4.4 Memory.......................................................................................................................... 4-15
Removing the Optional Memory ...................................................................................4-15
Installing the Optional Memory..................................................................................... 4-16
4.5 Keyboard........................................................................................................................ 4-17
Removing the Keyboard ................................................................................................4-17
Installing the Keyboard..................................................................................................4-19
4.6 TV Tuner Card and WLAN Card..................................................................................4-20
Removing the TV Tuner Card........................................................................................4-20
Removing the WLAN Card............................................................................................4-21
Installing the TV Tuner Card.........................................................................................4-21
Installing the WLAN Card.............................................................................................4-22
4.7 ODD...............................................................................................................................4-23
Removing the ODD Bay Module................................................................................... 4-23
Installing the ODD Bay Module.................................................................................... 4-24
Disassembling the ODD Drive.......................................................................................4-24

Satellite A660/ProA660 Series Maintenance Manual ix
Assembling the ODD Drive...........................................................................................4-25
4.8 Logic Upper Assembly..................................................................................................4-26
Removing the Logic Upper Assembly...........................................................................4-26
Installing the Logic Upper Assembly ............................................................................4-28
4.9 ODD module (Slot-load)................................................................................................4-29
Removing the ODD Module (Slot-Load).......................................................................4-29
Installing the ODD Module (Slot-Load)........................................................................4-29
Disassembling the ODD (Slot-load) ..............................................................................4-30
Assembling the ODD (Slot-load)...................................................................................4-31
4.10 FeliCa Card....................................................................................................................4-32
Removing the FeliCa Card.............................................................................................4-32
Installing the FeliCa Card ..............................................................................................4-32
4.11 Fingerprint Scanner Bracket..........................................................................................4-33
Removing the Fingerprint Scanner Bracket...................................................................4-33
Installing the Fingerprint Scanner Bracket ....................................................................4-35
4.12 Touch Pad Board............................................................................................................4-36
Removing the Touch Pad Board ....................................................................................4-36
Installing the Touch Pad Board......................................................................................4-36
4.13 Speakers and Speaker Cushions ....................................................................................4-37
Removing the Speakers..................................................................................................4-37
Removing the Speaker Cushions....................................................................................4-38
Installing the Speaker Cushions.....................................................................................4-38
Installing the Speakers ...................................................................................................4-38
4.14 Indicator Board ..............................................................................................................4-39
Removing the Indicator Board.......................................................................................4-39
Installing the Indicator Board.........................................................................................4-39
4.15 USB Board.....................................................................................................................4-40
Removing the USB Board..............................................................................................4-40
Installing the USB Board ...............................................................................................4-40
4.16 Bluetooth........................................................................................................................4-41
Removing the Bluetooth.................................................................................................4-41
Installing the Bluetooth..................................................................................................4-41

Satellite A660/ProA660 Series Maintenance Manual x
4.17 Thermal Fan...................................................................................................................4-42
Removing the Thermal Fan............................................................................................4-42
Installing the Thermal Fan.............................................................................................4-42
4.18 TV Tuner Antenna......................................................................................................... 4-43
Removing the TV Tuner Antenna..................................................................................4-43
Installing the TV Tuner Antenna ...................................................................................4-43
4.19 Power Membrane...........................................................................................................4-44
Removing the Power Membrane....................................................................................4-44
Installing the Power Membrane.....................................................................................4-44
4.20 Display Assembly..........................................................................................................4-45
Removing the Display Assembly...................................................................................4-45
Installing the Display Assembly....................................................................................4-46
Removing the Motherboard Assembly ..........................................................................4-47
Installing the Motherboard............................................................................................. 4-48
4.21 Thermal Module ............................................................................................................ 4-49
Removing the Thermal Module..................................................................................... 4-49
Installing the Thermal Module.......................................................................................4-51
4.22 CPU................................................................................................................................4-54
Removing the CPU ........................................................................................................4-54
Installing the CPU..........................................................................................................4-55
4.23 LCD Bezel .....................................................................................................................4-56
Removing the LCD Bezel..............................................................................................4-56
Installing the LCD Bezel................................................................................................4-58
4.24 LCD Panel......................................................................................................................4-59
Removing the LCD Panel ..............................................................................................4-59
Installing the LCD Panel................................................................................................4-60
4.25 Web Camera ..................................................................................................................4-61
Removing the Web Camera ...........................................................................................4-61
Installing the Web Camera.............................................................................................4-61
4.26 WLAN Antennas ........................................................................................................... 4-62
Removing the WLAN Antennas....................................................................................4-62
Installing the WLAN Antennas......................................................................................4-63

Satellite A660/ProA660 Series Maintenance Manual xi
4.27 LCD Panel Hinges .........................................................................................................4-64
Removing the LCD Panel Hinges..................................................................................4-64
Installing the LCD Panel Hinges....................................................................................4-64
4.28 LVDS Cable...................................................................................................................4-65
Removing the LVDS Cable............................................................................................4-65
Installing the LVDS Cable.............................................................................................4-65
Figures
Figures
Figure 4.1 Removing the Battery Pack.................................................................................. 4-9
Figure 4.2 Removing the HDD door....................................................................................4-11
Figure 4.3 Releasing the HDD from the connector.............................................................4-12
Figure 4.4 Removing the HDD from the HDD bay.............................................................4-12
Figure 4.5 Removing the HDD foil .....................................................................................4-13
Figure 4.6 Securing the HDD foil........................................................................................4-14
Figure 4.7 Removing the RAM door...................................................................................4-15
Figure 4.8 Removing the RAM from the connectors .......................................................... 4-16
Figure 4.9 Removing the keyboard......................................................................................4-17
Figure 4.10 Releasing the keyboard ....................................................................................4-18
Figure 4.11 Raising the keyboard........................................................................................4-18
Figure 4.12 Disconnecting the cables and removing the keyboard.....................................4-19
Figure 4.13 Removing the TV tuner card............................................................................4-20
Figure 4.14 Removing the WLAN Card..............................................................................4-21
Figure 4.15 Removing the ODD bay module......................................................................4-23
Figure 4.16 Removing the ODD bracket from the ODD drive............................................4-24
Figure 4.17 Removing the ODD bezel from the ODD drive...............................................4-25
Figure 4.18 Removing thirteen screws from the bottom of the laptop................................4-26
Figure 4.19 Disconnecting the cables and removing the upper logic assembly screw........4-27
Figure 4.20 Removing the logic upper assembly ................................................................4-27
Figure 4.21 Disassembling the Slot-load ODD................................................................... 4-30
Figure 4.22 Removing the FeliCa card from the logic upper assembly ..............................4-32

Satellite A660/ProA660 Series Maintenance Manual xii
Figure 4.23 Raising the fingerprint scanner bracket from the logic upper assembly.......... 4-33
Figure 4.24 Working the fingerprint scanner bracket loose................................................4-34
Figure 4.25 Removing the fingerprint scanner bracket from the logic upper assembly...... 4-34
Figure 4.26 Removing the touch pad board......................................................................... 4-36
Figure 4.27 Removing the speakers..................................................................................... 4-37
Figure 4.28 Removing the speaker cushions....................................................................... 4-38
Figure 4.29 Removing the indicator board.......................................................................... 4-39
Figure 4.30 Removing the USB board................................................................................. 4-40
Figure 4.31 Removing the Bluetooth................................................................................... 4-41
Figure 4.32 Removing the thermal fan................................................................................ 4-42
Figure 4.33 Removing the TV tuner antenna ......................................................................4-43
Figure 4.34 Removing the power membrane....................................................................... 4-44
Figure 4.35 Removing the display assembly....................................................................... 4-45
Figure 4.36 Removing the DC in cable from the connector slot......................................... 4-47
Figure 4.37 Removing the discreet motherboard from the system...................................... 4-48
Figure 4.38 Removing the thermal module (Discrete model).............................................4-49
Figure 4.39 Removing the thermal module (UMA model).................................................4-50
Figure 4.40 Reapplying Shinetsu 7762 grease on the thermal module and remove any release
papers........................................................................................................... 4-51
Figure 4.41 Installing the thermal module (Discrete model)...............................................4-52
Figure 4.42 Reapplying Shinetsu 7762 grease on the thermal module and remove any release
papers........................................................................................................... 4-52
Figure 4.43 Installing the thermal module (UMA model)................................................... 4-53
Figure 4.44 Removing the CPU........................................................................................... 4-54
Figure 4.45 Removing four screws securing the LCD bezel to the display assembly ........ 4-56
Figure 4.46 Prying up the LCD bezel from the outside edges............................................. 4-57
Figure 4.47 Removing the LCD panel from the display assembly......................................4-59
Figure 4.48 Disconnecting the Webcam..............................................................................4-60
Figure 4.49 Removing the web camera from the display assembly.................................... 4-61
Figure 4.50 Removing the WLAN antennas from the display assembly ............................ 4-62
Figure 4.51 Routing the WLAN antennas onto the display assembly................................. 4-63
Figure 4.52 Removing the LCD panel hinges from the LCD Panel.................................... 4-64
Figure 4.53 Removing the LVDS cable from the LCD panel............................................. 4-65

Satellite A660/ProA660 Series Maintenance Manual xiii
Appendices
Appendix A Handling the LCD Module ...................................................................................A-1
Appendix B Board Layout ........................................................................................................B-1
Appendix C Pin Assignments....................................................................................................C-1
Appendix D Keyboard Scan/Character Codes ..........................................................................D-1
Appendix E Key Layout............................................................................................................ E-1
Appendix F Series Screw Torque List.......................................................................................F-1
Appendix G Reliability..............................................................................................................G-1

1 Hardware Overview
Satellite A660/Pro A660 Maintenance Manual 1-i
Chapter 1
Hardware Overview

1 Hardware Overview
Satellite A660/Pro A660 Maintenance Manual 1-ii
Chapter 1 Contents
1.1 Features ..................................................................................................................1-1
1.2 2.5-inch HDD.......................................................................................................1-11
1.3 DVD Super Multi (+-R Double Layer)................................................................1-12
1.4 BD-RE and BD-Combo drives.............................................................................1-13
1.5 Power Supply .......................................................................................................1-14
1.6 Batteries................................................................................................................1-16
1.6.1 Main Battery.........................................................................................1-16
1.6.2 Battery Charging Control .....................................................................1-16
1.6.3 RTC Battery..........................................................................................1-17

1 Hardware Overview
Satellite A660/Pro A660 Maintenance Manual 1-iii
Figures
Figure 1-1A ID Parts Description Placement Part A..........................................................1-6
Figure 1-2 SATA HDD .................................................................................................1-11
Figure 1-3 DVD Super Multi Drive ..............................................................................1-12
Figure 1-4 BD-RE or BD-Combo drive (depending on the model)..............................1-13
Tables
Table 1-1 HDD Specifications.....................................................................................1-11
Table 1-2 DVD Super Multi Drive Specifications.......................................................1-12
Table 1-3 Blu-ray Disc Drive specifications................................................................1-13
Table 1-4 Quick/Normal Charging Time.....................................................................1-16

1 Hardware Overview
Satellite A660/Pro A660 Maintenance Manual 1-1
1.1 Features
The Toshiba Satellite A660/A665/A667 Series and Dynabook TX/AX Series is a full-size PC
notebook based on a Dual Core/Quad Core Processor, providing high-speed processing
capabilities and advanced features. The computer employs a lithium ion battery that allows it to
operate without a DC-in connection for extended periods of time. The display uses a 15.6” or
16” TFT LCD panel. The PGA socket supports BTO for the CPU so that the system can be
designed to suit the customer’s needs.
The computer has the following features:
Processor (BTO)
The computer is equipped with one of the following Intel®processors.
Intel®Clarksfield Processor Support
Intel®Arrandale Processor
Memory (BTO)
The computer has two SODIMM slots that come standard with 1GB, 2GB or 4GB BTO to
meet various memory requirements. It can incorporate up to 8 GB of main memory. It
supports DDR3 at 800MHz/1066MHz. or 1333MHz depending on the CPU.
Battery Pack
The computer is powered by one rechargeable and removable lithium ion battery pack. The
capacity is either 3-cell, 6-cell or 12-cell, depending on the model of the computer.
Hard Disk Drive (HDD) (BTO)
The computer accommodates one 9.5 mm HDD with the following storage options:
y160/250/320/500/640GB SATA (5,400rpm)
y320/500GB SATA (7,200rpm)
y64GB/128/256/512GB TOSHIBA solid-state drive (SSD)
ODD (BTO)
y12.7mm height DVD Super Multi drive (supporting DVD-R / -RW / +R / +RW / -RAM
/ -RDL / +RDL / CD-R / CD-RW) Double Layer with Labelflash

1 Hardware Overview
Satellite A660/Pro A660 Maintenance Manual 1-2
y12.7mm height BD-Combo drive (supporting BD/DVD/CD/ DVD-R / -RW / +R / +RW
/ -RAM / -RDL / +RDL / CD-R / CD-RW)
y12.7mm height BD-RE drive (supporting BD/DVD/CD/BD-R/BD-RE/ DVD-R / -RW /
+R / +RW / -RAM / -RDL / +RDL / CD-R / CD-RW)
Display (BTO)
The computer display features one of the following LCD panels:
y16"W 1366 x 768: color TFT/HD
y15.6"W 1366 x 768: color TFT/HD
Graphics (BTO)
Intel Arrandale for int. Gfx
Nvidia N11M-GE1, N11P-GE1, N11E-GE1-LP, N11M-OP1 ( DDR3, 512/1024MB)
Keyboard (BTO)
The computer is equipped with an illuminated Toshiba 2010 A4 keyboard with 102 keys,
including number pad. It is a Win7 compliant keyboard featuring a Windows key and
application keys.
Pointing Device
The integrated Wide Touch Pad and two control buttons in the palm rest allow for control
of the on-screen pointer and supports functions such as multi-touch touchpad gestures and
window scrolling. The device also features a touchpad on/off button and an LED light bar.
External Monitor Port (BTO)
The analog VGA port provides support for VESA DDC2B compatible functions. A WDDM
driver is ready for Windows 7.

1 Hardware Overview
Satellite A660/Pro A660 Maintenance Manual 1-3
Universal Serial Bus (USB) Ports
The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These
ports support PnP installation and hot plugging. They also support Sleep and Charge
function.
eSATA/USB Combo Port
The external eSATA/USB combo port executes high-speed data transfers to external
devices and now supports shielded cable lengths of up to 2 meters outside the computer.
The port also complies with the USB 2.0 standard
Express Card Slot
The internal Express Card slot is a universal slot. This slot supports ExpressCard34/54 and
the slot is covered with a dummy card. It also supports USB/PCI Express signals.
Bridge Media Slot
This slot allows you to insert SD, MiniSD/ MicroSD (through adapter), Memory
Stick/Memory Stick Duo (through adaptor), Memory Stick Pro/Memory Stick Duo (through
adaptor), xD and MMC memory cards. It supports High-speed SD, SDHC and SD-IO. An
I/O port heel cover is needed. This model does not support CF or Smart Media cards.
Sound system
The integrated sound system provides support for the computer’s internal speakers and
microphone, also allowing an external microphone and headphones to be connected via the
appropriate jacks. It is composed of two Harman/Kardon OdysseyII 10cc internal speakers
and an internal microphone (equipped with echo cancellation).
Internal Camera (BTO)
Camera supports 1.3M pixels without Auto Macro and comes with a blue LED indicator.
(The internal camera is BTO with the internal microphone). The camera is not a rotation
type.
HDMI Out Port (BTO)
HDMI 1.3 out port can connect with Type A connector HDMI cable. One HDMI cable can
send and receive SD and HD video/audio and control signals.