Toshiba U500-EZ1311 Firmware update

RG 5.375 x 8.375 ver 2.3.3
Satellite Pro®U500 Series
Resource Guide
Keep this guide in a convenient place to access important
information about your computer.
If you need assistance:
❖Toshiba’s Support Web site
pcsupport.toshiba.com
❖Toshiba Customer Support Center
Calling within the United States [phone]
Calling from outside the United States [phone]
Please fill in for your reference and future use:
Model name______________________________________
Part number______________________________________
Serial number____________________________________

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RG 5.375 x 8.375 ver 2.3.2
Contents
Introduction...................................................................................... 23
Setting up your computer and getting started................................... 25
Adding memory (optional)................................................................ 29
Your computer’s TFT display............................................................. 37
Inserting an ExpressCard®............................................................... 37
Removing an ExpressCard®.............................................................. 38
Learning the basics........................................................................... 38
Using the TouchPad™........................................................................ 39
Using the optical drive ...................................................................... 43
Moving the computer........................................................................ 46
Mobile computing............................................................................. 46
Taking care of your battery ............................................................... 50
If something goes wrong.................................................................. 53
If you need further assistance........................................................... 57
Power cord/cable connectors ........................................................... 58
Features and specifications............................................................... 58
Index .................................................................................................59

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5.375 x 8.375 ver 3.1
Handling the cord on this product will expose you to lead, a chemical known
to the State of California to cause birth defects or other reproductive harm.
Wash hands after handling.
Model: Satellite Pro®U500 Series
Recordable and/or ReWritable Drive(s) and
Associated Software Warranty
The computer system you purchased may include Recordable and/or
ReWritable optical media drive(s) and associated software, among the most
advanced data storage technologies available. As with any new technology,
you must read and follow all set-up and usage instructions in the applicable
user guides and/or manuals enclosed or provided electronically. If you fail
to do so, this product may not function properly and you may lose data or
suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS,
INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT
WARRANT THAT OPERATION OF THE PRODUCT WILL BE
UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,
ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR
REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING
FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY THEREOF.
Protection of Stored Data
For your important data, please make periodic back-up copies of all the
data stored on the hard disk or other storage devices as a precaution against
possible failures, alteration, or loss of the data. IF YOUR DATA IS
ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR
MALFUNCTION OF THE HARD DISK DRIVE OR OTHER
STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED,
TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS
OF DATA, OR ANY OTHER DAMAGE RESULTING
THEREFROM. WHEN COPYING OR TRANSFERRING YOUR
DATA, PLEASE BE SURE TO CONFIRM WHETHER THE DATA
HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED.
TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO
COPY OR TRANSFER THE DATA CORRECTLY.

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5.375 x 8.375 ver 3.1
Critical Applications
The computer you have purchased is not designed for any “critical
applications.” “Critical applications” means life support systems, medical
applications, connections to implanted medical devices, commercial
transportation, nuclear facilities or systems or any other applications where
product failure could lead to injury to persons or loss of life or catastrophic
property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES
AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY
ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN
ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER
PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT
TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.
EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following Standards:
This product is carrying the CE-Mark in accordance with the related
European Directives. The party responsible for CE-Marking is TOSHIBA
Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
The European Union WEEE (Waste from Electrical and
Electronic Equipment) Directive Information
The European Union WEEE (Waste from Electrical and Electronic Equipment)
Directive is intended to protect the quality of the environment and human health
through the responsible use of natural resources and the adoption of waste
management strategies that focus on recycling and reuse. This Directive requires
producers of electrical and electronic products put on the market in European
Union (EU) member countries after August 2005 to mark such products with a
crossed-out wheeled bin with a black bar symbol. If the product’s battery or
accumulator contains more than the specified values of lead (Pb), mercury (Hg),
and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the
chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear
below the crossed out wheeled bin symbol on the battery.
Supplementary
Information: *The product complies with the requirements of the Low Voltage
Directive 73/23/EEC, the EMC Directive
89/336/EEC and/or the R&TTE
Directive 1999/5/EC.
Pb, Hg, Cd

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5.375 x 8.375 ver 3.1
In the European Union, these symbols indicate that when the last end user wishes
to discard this product, it must be sent to appropriate facilities for recovery and
recycling. This Directive applies to EU member countries only and does not
apply to end users in other countries such as the United States.
Although the initial emphasis is in Europe, Toshiba is already working with
design engineers, suppliers, and other partners to determine appropriate
worldwide product life cycle planning and end-of-life strategies for our products.
Please contact your local government for applicable laws and regulations
governing the disposal of this product. For information on how to trade-in or
recycle your product, visit www.reuse.toshiba.com.
VCCI Class B Information
Modem Warning Notice
Conformity Statement
The equipment has been approved to [Commission Decision “CTR21”] for
pan-European single terminal connection to the Public Switched Telephone
Network (PSTN).
However, due to differences between the individual PSTNs provided in
different countries/regions the approval does not, of itself, give an
unconditional assurance of successful operation on every PSTN network
termination point.
In the event of problems, you should contact your equipment supplier in the
first instance.
Taiwan
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
Article 14 Unless approved, for any model accredited low power radio frequency electric
machinery, any company, trader or user shall not change the frequency,
increase the power or change the features and functions of the original design.
Article 17 Any use of low power radio frequency electric machinery shall not affect
aviation safety and interfere with legal communications. In the event
interference is caused, the use of such electric machinery shall be immediately
discontinued. Operation of such products can be resumed only when they are
modified and can no longer cause interference.

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5.375 x 8.375 ver 3.1
Low power radio frequency electric machinery shall resist against
interference from legal communications or from industrial, scientific and
medical radio emission electric machinery.
Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for
second generation low-power data communication systems such as this
equipment overlaps that of mobile object identification systems (premises
radio station and specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this product.
2. Indication
The indication shown below appears on this equipment.
12.4: This equipment uses a frequency of 2.4 GHz.
2DS: This equipment uses DS-SS modulation.
OF: This equipment uses OFDM modulation.
3The interference range of this equipment is less than 40m.
4This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is possible to avoid the band of mobile object identification systems.
The indication shown below appears on this equipment.
12.4: This equipment uses a frequency of 2.4 GHz.
2FH: This equipment uses FH-SS modulation.
3The interference range of this equipment is less than 10m.
The frequency bandwidth of this equipment may operate within the
same range as industrial devices, scientific devices, medical
devices, microwave ovens, licensed radio stations and non-licensed
specified low-power radio stations for mobile object identification
systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with
any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location
of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference
caused by this product to Other Radio Stations.
2.4DSOF4
(1) (2) (3)
(4)
2.4FH1
(1) (2) (3)
(4)

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4This equipment uses a frequency bandwidth from 2,400 MHz to
2,483.5 MHz.
3. TOSHIBA Direct PC
Monday – Friday: 10:00 – 17:00
Toll Free Tel: [phone]
Direct Dial: 03-3457-4850
Fax: [phone]
Device Authorization
This device obtains the Technical Regulation Conformity Certification and
the Technical Conditions Compliance Approval, and it belongs to the
device class of radio equipment of low-power data communication system
radio station stipulated in the Radio Law and the Telecommunications
Business Law of Japan.
The name of the radio equipment: refer to the equipment label provided on
the computer
Approved by both the JAPAN APPROVALS INSTITUTE FOR
TELECOMMUNICATIONS EQUIPMENT and the TELECOM
ENGINEERING CENTER
The following restrictions apply:
❖Do not disassemble or modify the device.
❖Do not install the embedded wireless module into other device.
❖5.17 GHz to 5.23 GHz for indoor use only.
Radio Approvals for Wireless Devices
The following information is dependent on what type of wireless device is in
your computer. Not all devices are available on all models.
Approved Countries/Regions for the Intel®Wireless Wi-Fi®
Link 5100/5300 Series
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
Andorra Argentina CNC:
533AN_HMW: “CNC C-6367”
533AN_MMW: “CNC C-6366”
512AN_HMW: “CNC C-6373”
512AN_MMW: “CNC C-6374”
Australia
Austria Azerbaijan Bahrain

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Belgium Bermuda Bosnia
Brazil Bulgaria Caicos Islands
Cambodia Canada Cayman Islands
Chile China Colombia
Costa Rica Croatia Curacao, Netherlands
Antilles
Cyprus Czech Republic Denmark
Dominican Republic Ecuador El Salvador
Egypt Estonia Falkland Islands
Finland France French Guinea
French Polynesia Germany Ghana
Gibraltar Greece Guadeloupe
Guam Guatemala Herzegovina
Honduras Hong Kong Hungary
Iceland India Indonesia
Ireland Israel Italy
Japan Jordan Kenya
Kuwait Latvia Lebanon
Liechtenstein Lithuania Luxemburg
Malawi Malaysia Malta
Martinique Mayotte Mexico
Monaco Montenegro Montserrat
Morocco Netherlands New Caledonia
New Zealand Nicaragua Norway
Oman Pakistan Panama
Paraguay Peru Philippines
Poland Portugal Puerto Rico
Qatar Réunion Romania
Russia Saint Martin Saipan
San Marino Saudi Arabia Serbia
Singapore Slovakia Slovenia
South Africa South Korea Spain
Sri Lanka Sweden Switzerland
Tahiti Taiwan Turkey
Turk Islands Ukraine UAE
(United Arab Emirates)
United Kingdom Uruguay USA
Vatican Venezuela Vietnam
Virgin Islands Zimbabwe

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Approved Countries/Regions for the Atheros®Wireless Wi-Fi®
Link AR5B95 Series
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
Albania Argentina CNC:
693 GI/2007
3655 GI/2007
Australia
Austria Azerbaijan Bahrain
Bangladesh Belgium Bolivia
Bosnia Brazil Brunei
Bulgaria Cambodia Canada
Chile China Colombia
Croatia Cyprus Czech Republic
Denmark Dominican Republic Ecuador
Egypt El Salvador Estonia
Finland France Germany
Ghana Greece Guatemala
Herzegovina Honduras Hong Kong
Hungary Iceland India
Indonesia Iraq Ireland
Italy Jamaica Japan
Jordan Kazakhstan Kenya
Kuwait Kyrgyzstan Latvia
Lebanon Lesotho Liechtenstein
Lithuania Luxembourg Macedonia
Malaysia Malta Mexico
Monaco Montenegro Mozambique
Nambia Nepal Netherlands
New Zealand Nicaragua Nigeria
Norway Oman Pakistan
Panama Papua New Guinea Paraguay
Peru Philippines Poland
Portugal Puerto Rico Qatar
Romania Russia Saudi Arabia
Senegal Serbia Singapore
Slovak Republic Slovenia South Africa
South Korea Spain Sri Lanka
Sweden Switzerland Taiwan
Thailand Turkey UAE (United Arab
Emirates)
Ukraine United Kingdom Uruguay
USA Venezuela Vietnam
Yemen Zimbabwe

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Europe - Restrictions for use of 2.4 GHz Frequencies in
European Community Countries
België/
Belgique: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to
IBPT/BIPT is required for private usage outside buildings across public
grounds over more than 300m. For registration and license please
contact IBPT/BIPT.
Voor privé-gebruik buiten gebouw over publieke groud over afstand
kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik
over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.
Voor registratie of licentie kunt u contact opnemen met BIPT.
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-
dessus d’un espace public, aucun enregistrement n’est nécessaire pour
une distance de moins de 300m. Pour une distance supérieure à 300m un
enregistrement auprès de l’IBPT est requise. Pour les enregistrements et
licences, veuillez contacter l’IBPT.
Deutschland: License required for outdoor installations. Check with reseller for
procedure to follow.
Anmeldung im Outdoor-Bereich notwendig, aber nicht
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise
abstimmen.
France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454
MHz respectively) may be used outdoors in France. Please contact
A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz
respectivement) doivent être utilisés endroits extérieur en France. Vous
pouvez contacter l’Autorité de Régulation des Télécommunications
(http://www.art-telecom.fr) pour la procédure à suivre.
Italia: License required for indoor use. Use with outdoor installations not
allowed.
È necessaria la concessione ministeriale anche per l’uso interno.
Verificare con i rivenditori la procedura da seguire.
Nederland: License required for outdoor installations. Check with reseller for
procedure to follow.
Licentie verplicht voor gebruik met buitenantennes. Neem contact op
met verkoper voor juiste procedure.