Toshiba 47VL963G User manual

SERVICE MANUAL
LCD Color Television
47VL963G Ver. 1.00

ADJUSTMENT
Service Mode
Entering Service Mode
1. Press button once on Remote Control.
(Sound Mute display)
↓
2. Press button again and keep pressing.
(Sound Mute display is canceled)
↓
3. While pressing the button, press
button on TV control panel.
(Service Mode display)

ADJUSTMENT
Service Mode
Displaying the Adjustment Menu
By pressing the button on TV control panel during Service Mode, Adjustment menu is
switched off/on.
Adjustment menu = Off
button
on control panel ↑ ↓ button on control panel
Adjustment menu = ON
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ADJUSTMENT
Service Mode
Key Function in the Service Mode
The following key entry during display of adjustment menu provides special functions.
CAUTION: Never try to perform initialization unless you have changed the memory IC.
Button Function
button (on Remote) Test signal selection
P (on Remote) Selection of the adjustment items
Volume +/− (on Remote) Change of the data value
button (on TV) Adjustment menu ON/OFF
7 button Automatic A/D Adjustment
(PC, Component, Composite(PAL, NTSC))
9 button Self Check display ON/OFF

ADJUSTMENT
Service Mode
Selecting the Adjusting Items
While displaying the adjustment menu, press the P button to cycle through the adjustment
items in the order of table. (P button for reverse order)

ADJUSTMENT
Service Mode
Adjusting the Data
While displaying the adjustment menu, press the VOLUME +/− button to change the value of
data in the range from 00H to FFH. The variable range depends on the adjusting item.

ADJUSTMENT
Service Mode
Exit from Service Mode
Press the POWER button once to turn off the TV.

ADJUSTMENT
Service Mode
Test Signal Selection
While displaying the adjustment menu, every pressing of button on the Remote Control
changes the built-in test patterns on screen as described below.

ADJUSTMENT
Service Mode
LED Indications
SW Upgrade and Error conditions indicated by the PowerOn/Standby and ProgrammeTimer
LEDs are described below.
ProgramTimer LED PowerOn/Standby LED
Green Orange For Service SW Upgrade in Progress
Off Red For Service SW Upgrade in Failed
Off Green For Service SW Upgrade in Successful
Refer to the Owner's Manual about LED indications for general operations.

ADJUSTMENT
Service Mode
Adjusting Items in the Service Mode
Item Description
RCUT RED CUTOFF
GCUT GREEN CUTOFF
BCUT BLUE CUTOFF
RDRV RED DRIVE
GDRV GREEN DRIVE
BDRV BLUE DRIVE
OSRC COOL R-CUTOFF-OFFSET for COOL
OSRC NATURAL R-CUTOFF-OFFSET for NATURAL
OSRC WARM R-CUTOFF-OFFSET for WARM
OSGC COOL G-CUTOFF-OFFSET for COOL
OSGC NATURAL G-CUTOFF-OFFSET for NATURAL
OSGC WARM G-CUTOFF-OFFSET for WARM
OSBC COOL B-CUTOFF-OFFSET for COOL
OSBC NATURAL B-CUTOFF-OFFSET for NATURAL
OSBC WARM B-CUTOFF-OFFSET for WARM
OSRD COOL R-DRIVE-OFFSET for COOL
OSRD NATURAL R-DRIVE-OFFSET for NATURAL
OSRD WARM R-DRIVE-OFFSET for WARM
OSGD COOL G-DRIVE-OFFSET for COOL
OSGD NATURAL G-DRIVE-OFFSET for NATURAL
OSGD WARM G-DRIVE-OFFSET for WARM
OSBD COOL B-DRIVE-OFFSET for COOL
OSBD NATURAL B-DRIVE-OFFSET for NATURAL
OSBD WARM B-DRIVE-OFFSET for WARM
OSRD 3D COOL R-DRIVE-OFFSET for COOL (3D)
OSRD 3D NATURAL R-DRIVE-OFFSET for NATURAL (3D)
OSRD 3D WARM R-DRIVE-OFFSET for WARM (3D)

OSGD 3D COOL G-DRIVE-OFFSET for COOL (3D)
OSGD 3D NATURAL G-DRIVE-OFFSET for NATURAL (3D)
OSGD 3D WARM G-DRIVE-OFFSET for WARM (3D)
OSBD 3D COOL B-DRIVE-OFFSET for COOL (3D)
OSBD 3D NATURAL B-DRIVE-OFFSET for NATURAL (3D)
OSBD 3D WARM B-DRIVE-OFFSET for WARM (3D)
OPT1 OPTION DATA 1
OPT2 OPTION DATA 2
OPT3 OPTION DATA 3
OPT4 OPTION DATA 4
OPT5 OPTION DATA 5
OPT6 OPTION DATA 6
OPT7 OPTION DATA 7
OPT8 OPTION DATA 8
VOLUX VOLUM MAX
CNTX VIDEO CONTRAST MAX VIDEO
CNTX YPBPR HD CONTRAST MAX YPBPR HD
CNTX YPBPR SD CONTRAST MAX YPBPR SD
CNTX HDMI PC CONTRAST MAX HDMI PC
CNTX HDMI PC PC CONTRAST MAX HDMI PC PC
CNTX HDMI HD CONTRAST MAX HDMI HD
CNTX HDMI HD PC CONTRAST MAX HDMI HD PC
CNTX HDMI SD CONTRAST MAX HDMI SD
CNTX HDMI SD PC CONTRAST MAX HDMI SD PC
CNTX ATV CONTRAST MAX ATV
CNTX DTV CONTRAST MAX DTV
BRTC VIDEO DYNAMIC BRIGHTNESS CENTER VIDEO DYNAMIC
BRTC VIDEO STANDARD BRIGHTNESS CENTER VIDEO STANDARD
BRTC VIDEO MOVIE BRIGHTNESS CENTER VIDEO MOVIE
BRTC YPBPR HD DYNAMIC BRIGHTNESS CENTER YPBPR HD DYNAMIC
BRTC YPBPR HD STANDARD BRIGHTNESS CENTER YPBPR HD STANDARD
BRTC YPBPR HD MOVIE BRIGHTNESS CENTER YPBPR HD MOVIE
BRTC YPBPR SD DYNAMIC BRIGHTNESS CENTER YPBPR SD DYNAMIC
BRTC YPBPR SD STANDARD BRIGHTNESS CENTER YPBPR SD STANDARD
BRTC YPBPR SD MOVIE BRIGHTNESS CENTER YPBPR SD MOVIE
BRTC HDMI PC DYNAMIC BRIGHTNESS CENTER HDMI PC DYNAMIC

BRTC HDMI PC STANDARD BRIGHTNESS CENTER HDMI PC STANDARD
BRTC HDMI PC MOVIE BRIGHTNESS CENTER HDMI PC MOVIE
BRTC HDMI PC PC BRIGHTNESS CENTER HDMI PC PC
BRTC HDMI HD DYNAMIC BRIGHTNESS CENTER HDMI HD DYNAMIC
BRTC HDMI HD STANDARD BRIGHTNESS CENTER HDMI HD STANDARD
BRTC HDMI HD MOVIE BRIGHTNESS CENTER HDMI HD MOVIE
BRTC HDMI HD PC BRIGHTNESS CENTER HDMI HD PC
BRTC HDMI SD DYNAMIC BRIGHTNESS CENTER HDMI SD DYNAMIC
BRTC HDMI SD STANDARD BRIGHTNESS CENTER HDMI SD STANDARD
BRTC HDMI SD MOVIE BRIGHTNESS CENTER HDMI SD MOVIE
BRTC HDMI SD PC BRIGHTNESS CENTER HDMI SD PC
BRTC ATV DYNAMIC BRIGHTNESS CENTER ATV DYNAMIC
BRTC ATV STANDARD BRIGHTNESS CENTER ATV STANDARD
BRTC ATV MOVIE BRIGHTNESS CENTER ATV MOVIE
BRTC DTV DYNAMIC BRIGHTNESS CENTER DTV DYNAMIC
BRTC DTV STANDARD BRIGHTNESS CENTER DTV STANDARD
BRTC DTV MOVIE BRIGHTNESS CENTER DTV MOVIE
COLC VIDEO DYNA COLOR CENTER VIDEO DYNA
COLC VIDEO STANDARD COLOR CENTER VIDEO STANDARD
COLC VIDEO MOVIE COLOR CENTER VIDEO MOVIE
COLC YPBPR HD DYNAMIC COLOR CENTER YPBPR HD DYNAMIC
COLC YPBPR HD STANDARD COLOR CENTER YPBPR HD STANDARD
COLC YPBPR HD MOVIE COLOR CENTER YPBPR HD MOVIE
COLC YPBPR SD DYNAMIC COLOR CENTER YPBPR SD DYNAMIC
COLC YPBPR SD STANDARD COLOR CENTER YPBPR SD STANDARD
COLC YPBPR SD MOVIE COLOR CENTER YPBPR SD MOVIE
COLC PC DYNAMIC COLOR CENTER PC DYNAMIC
COLC PC STANDARD COLOR CENTER PC STANDARD
COLC PC MOVIE COLOR CENTER PC MOVIE
COLC PC PC COLOR CENTER PC PC
COLC HDMI HD DYNAMIC COLOR CENTER HDMI HD DYNAMIC
COLC HDMI HD STANDARD COLOR CENTER HDMI HD STANDARD
COLC HDMI HD MOVIE COLOR CENTER HDMI HD MOVIE
COLC HDMI HD PC COLOR CENTER HDMI HD PC
COLC HDMI SD DYNAMIC COLOR CENTER HDMI SD DYNAMIC
COLC HDMI SD STANDARD COLOR CENTER HDMI SD STANDARD

COLC HDMI SD MOVIE COLOR CENTER HDMI SD MOVIE
COLC HDMI SD PC COLOR CENTER HDMI SD PC
COLC ATV DYNAMIC COLOR CENTER ATV DYNAMIC
COLC ATV STANDARD COLOR CENTER ATV STANDARD
COLC ATV MOVIE COLOR CENTER ATV MOVIE
COLC DTV DYNAMIC COLOR CENTER DTV DYNAMIC
COLC DTV STANDARD COLOR CENTER DTV STANDARD
COLC DTV MOVIE COLOR CENTER DTV MOVIE
UVTT VIDEO DYNAMIC TINT CENTER VIDEO DYNAMIC
UVTT VIDEO STANDARD TINT CENTER VIDEO STANDARD
UVTT VIDEO MOVIE TINT CENTER VIDEO MOVIE
UVTT YPBPR HD DYNAMIC TINT CENTER YPBPR HD DYNAMIC
UVTT YPBPR HD STANDARD TINT CENTER YPBPR HD STANDARD
UVTT YPBPR HD MOVIE TINT CENTER YPBPR HD MOVIE
UVTT YPBPR SD DYNAMIC TINT CENTER YPBPR SD DYNAMIC
UVTT YPBPR SD STANDARD TINT CENTER YPBPR SD STANDARD
UVTT YPBPR SD MOVIE TINT CENTER YPBPR SD MOVIE
UVTT HDMI PC DYNAMIC TINT CENTER HDMI PC DYNAMIC
UVTT HDMI PC STANDARD TINT CENTER HDMI PC STANDARD
UVTT HDMI PC MOVIE TINT CENTER HDMI PC MOVIE
UVTT HDMI PC PC TINT CENTER HDMI PC PC
UVTT HDMI HD DYNAMIC TINT CENTER HDMI HD DYNAMIC
UVTT HDMI HD STANDARD TINT CENTER HDMI HD STANDARD
UVTT HDMI HD MOVIE TINT CENTER HDMI HD MOVIE
UVTT HDMI HD PC TINT CENTER HDMI HD PC
UVTT HDMI SD DYNAMIC TINT CENTER HDMI SD DYNAMIC
UVTT HDMI SD STANDARD TINT CENTER HDMI SD STANDARD
UVTT HDMI SD MOVIE TINT CENTER HDMI SD MOVIE
UVTT HDMI SD PC TINT CENTER HDMI SD PC
UVTT ATV DYNAMIC TINT CENTER ATV DYNAMIC
UVTT ATV STANDARD TINT CENTER ATV STANDARD
UVTT ATV MOVIE TINT CENTER ATV MOVIE
UVTT DTV DYNAMIC TINT CENTER DTV DYNAMIC
UVTT DTV STANDARD TINT CENTER DTV STANDARD
UVTT DTV MOVIE TINT CENTER DTV MOVIE
SHPC VIDEO DYNAMIC SHARPNESS CENTER VIDEO DYNAMIC

SHPC VIDEO STANDARD SHARPNESS CENTER VIDEO STANDARD
SHPC VIDEO MOVIE SHARPNESS CENTER VIDEO MOVIE
SHPC YPBPR HD DYNAMIC SHARPNESS CENTER YPBPR HD DYNAMIC
SHPC YPBPR HD STANDARD SHARPNESS CENTER YPBPR HD STANDARD
SHPC YPBPR HD MOVIE SHARPNESS CENTER YPBPR HD MOVIE
SHPC YPBPR SD DYNAMIC SHARPNESS CENTER YPBPR SD DYNAMIC
SHPC YPBPR SD STANDARD SHARPNESS CENTER YPBPR SD STANDARD
SHPC YPBPR SD MOVIE SHARPNESS CENTER YPBPR SD MOVIE
SHPC HDMI PC DYNAMIC SHARPNESS CENTER HDMI PC DYNAMIC
SHPC HDMI PC STANDARD SHARPNESS CENTER HDMI PC STANDARD
SHPC HDMI PC MOVIE SHARPNESS CENTER HDMI PC MOVIE
SHPC HDMI PC PC SHARPNESS CENTER HDMI PC PC
SHPC HDMI HD DYNAMIC SHARPNESS CENTER HDMI HD DYNAMIC
SHPC HDMI HD STANDARD SHARPNESS CENTER HDMI HD STANDARD
SHPC HDMI HD MOVIE SHARPNESS CENTER HDMI HD MOVIE
SHPC HDMI HD PC SHARPNESS CENTER HDMI HD PC
SHPC HDMI SD DYNAMIC SHARPNESS CENTER HDMI SD DYNAMIC
SHPC HDMI SD STANDARD SHARPNESS CENTER HDMI SD STANDARD
SHPC HDMI SD MOVIE SHARPNESS CENTER HDMI SD MOVIE
SHPC HDMI SD PC SHARPNESS CENTER HDMI SD PC
SHPC ATV DYNAMIC SHARPNESS CENTER ATV DYNAMIC
SHPC ATV STANDARD SHARPNESS CENTER ATV STANDARD
SHPC ATV MOVIE SHARPNESS CENTER ATV MOVIE
SHPC DTV DYNAMIC SHARPNESS CENTER DTV DYNAMIC
SHPC DTV STANDARD SHARPNESS CENTER DTV STANDARD
SHPC DTV MOVIE SHARPNESS CENTER DTV MOVIE

ADJUSTMENT
Service Mode
Convert from Bit (Binary) to Hex
The table for converting from bit (D7-D0) to hex (0x**)
BIT (Binary)
High nibble D7 D6 D5 D4
Low nibble D3 D2 D1 D0
HEX 00 0 0 0
10 0 0 1
20 0 10
30 0 1 1
4010 0
50101
601 1 0
701 1 1
8 1 0 0 0
9 1 0 0 1
A 1 010
B 1 01 1
C 1 1 0 0
D 1 1 01
E 1 1 1 0
F 1 1 1 1
E.g. If Bit D7-0 = 0101 1010, Hex data is 0x5A.

ADJUSTMENT
Service Mode
Self Check
1. "Self Check" screen is shown by pressing "9" button on Remote Control during display of
Adjustment menu in the service mode.
2. The size of characters in "Self Check" screen should be same as the user menu.
Item Explanation/Data Format
1 TV Model Model name, Panel vender and Shipout
Panel vender
K : SAMSUNG A : AUO L : LGD C:CMI
Shipout
B : UK F : France G : Continental R : Russia N : Nordic
[Example]
TV Model 40TL933K (B)
If any shipout code has not been received, then (-) shall be
shown for Shipout.
Shipout will be implemented in running change.
2 TV Model ID No function of this change.
3 Toshiba App Version

This version corresponds to APP SW Version, but the
depiction is different. The naming rule is as follows.
4 Boot Code Version Version information of boot code.
5 APP SW Version Version information of Application SW.
6 FRC SW Version Version information of FRC SW.
7 EEPROM Version Version information of EEPROM data.
Display 1 byte data. (Hex)
8 A/D Adjust PAL A/D adjustment status for PAL signal
OK : A/D adjustment is set correctly.
NG : A/D adjustment is not set correctly.
— : A/D adjustment is not needed because the picture format
is not used.
9 A/D Adjust NTSC A/D adjustment status for NTSC signal
OK : A/D adjustment is set correctly.
NG : A/D adjustment is not set correctly.
— : A/D adjustment is not needed because the picture format
is not used.
10 A/D Adjust COMP A/D adjustment status for Component input
OK : A/D adjustment is set correctly.
NG : A/D adjustment is not set correctly.
— : A/D adjustment is not needed because the picture format
is not used.
11 A/D Adjust RGB A/D adjustment status for SCART and PC input
OK : A/D adjustment is set correctly.
NG : A/D adjustment is not set correctly.
— : A/D adjustment is not needed because the picture format
is not used.
12 POT (Power On Time) Total time the TV has been powered on. (Unit: Hours)
(Decimal)
Stand by mode (AC is on, but Panel is off) is not included.
The value is reset to 0 only when receiving the ship out code.
After power on, count up when 1 hour passed.
No need to memory the 0-59 minutes.
13 AST (AC Supply time) Total time the TV has been plugged in. (Unit: Hours) (Decimal)
Stand by mode (AC is on, but Panel is off) is included.
Others are same as POT
PVR

The status of PVR key.
CRC is used to judge whether the PVR key is valid, or invalid.
If a valid PVR key is written in the set, then "OK xxxxxxxx"
shall be displayed. "xxxxxxxx" represents CRC.
If an invalid PVR key is written in the set, then "NG xxxxxxxx"
shall be displayed.
The default PVR key is invalid, so "NG ecbb4b55" shall be
displayed if no PVR key is written. "ecbb4b55" represents the
CRC for the default PVR key.
14 MAIN Format Video Format Information
15 MAIN Tuner Freq. Displays tuned frequency (Unit: kHz) (Decimal)
16 Sticker Demo Version information of Sticker Demo data
17 MAC address Media Access Control (MAC) address.
Display is in the format: xx:xx:xx:xx:xx:xx (Hex)
18 Dynamic Addressing Status of Dynamic Host Configuration Protocol (DHCP)
Configuration.
TRUE: IP address will be automatically configured if the TV is
connected to a network that supports DHCP
false : IP address must be manually set to a static IP address
19 IP address Current Internet Protocol (IP) address.
Display *.*.*.* format (* is decimal)
20 Subnet mask Current Subnet Mask.
Display *.*.*.* format (* is decimal)
21 DLNA Check Total Number of Successful DLNA factory tests. (Decimal)
22 CI+ Serial Number Serial Number of CI+ data
Display 4 byte data.(Hex)
23 CI+ Host ID Host ID of CI+
Display 8 byte data.(Hex)
24 MainBoard Temp Temperature of MainBoard
The value from temperature sensor.
Display -040.0−125.0 (Decimal)
OD TABLE Status of temperature compensation control for 3D cross talk
of the panel. This item is only displayed for TL933/963.
Display 0 ~ 3 (Decimal)
Widevine Device ID Device ID which used by Widevine.
CRC is used to judge whether Widevine key is valid or invalid.
If a valid Widevine key is written in the set, then the Device ID
shall be displayed with 16 ASCII codes.
If an invalid Widevine key is written in the set, then 16 ASCII
codes of the Device ID and "NG" shall be displayed.
The default Widevine key is invalid. "---------------- NG" is
displayed if no Widevine key is written.
HDCP 2.0

Serial number for HDCP2.0.
CRC is used to judge whether HDCP2.0 key is valid, or invalid.
If a valid HDCP2.0 key is written in the set, then the serial
number shall be displayed with 8 hexadecimal digits.
If an invalid HDCP2.0 key is written in the set, then 8
hexadecimal digits of the serial number and "NG" shall be
displayed.
The default key is invalid and the serial number is
"FFFFFFFF", so "FFFFFFFF NG" is displayed if no key is
written.

Service Mode
Initialization of Main PCB
Whenever replacing the Defective Main Board with new one, perform the Model ID installation.
< Models >
32/40/46TL933, 32/40/46TL936, 32/40/46TL963, 32/40/46TL966, 32/40/46UL975,
23/32/40RL933, 23/32/40RL936, 23/32/40SL970, 32/40RL953, 42/47/55VL963, 42/47/55XL975,
40/46ML933
Model ID Installation
< Preparation >
Copy the required Model ID file on USB according to the model.
The Model ID files are uploaded the CP-Protal.
ADJUSTMENT
Model name Part# for Main Board Model ID setting file
32TL933 G/F
75028636
32TL933K_xxxxxx_WOAP.bin
32TL933C_xxxxxx_WOAP.bin
40TL933 G/F 40TL933K_xxxxxx_WOAP.bin
40TL933C_xxxxxx_WOAP.bin
46TL933 G/F 46TL933K_xxxxxx_WOAP.bin
46TL933A_xxxxxx_WOAP.bin
32TL936 G 32TL933K_xxxxxx_WOAP.bin
32TL933C_xxxxxx_WOAP.bin
40TL936 G 40TL933K_xxxxxx_WOAP.bin
40TL933C_xxxxxx_WOAP.bin
46TL936 G 46TL933K_xxxxxx_WOAP.bin
46TL933A_xxxxxx_WOAP.bin
32TL963 G/B/N 32TL963K_xxxxxx_WOAP.bin
32TL963C_xxxxxx_WOAP.bin
40TL963 G/B/N 40TL963K_xxxxxx_WOAP.bin
40TL963C_xxxxxx_WOAP.bin
46TL963 G/B/N 46TL963K_xxxxxx_WOAP.bin
46TL963A_xxxxxx_WOAP.bin
32TL966 G/B/N 32TL963K_xxxxxx_WOAP.bin
32TL963C_xxxxxx_WOAP.bin
40TL966 G/B/N
40TL963K_xxxxxx_WOAP.bin