Toshiba Stor.E Steel User manual

User's Manual
2.5" USB Hard Disk Drive
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2EN
TABLE OF CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Check the Components. . . . . . . . . . . . . . . . . .4
Safety Instructions . . . . . . . . . . . . . . . . . . . . . .5
System Requirements . . . . . . . . . . . . . . . . . . .7
Installing the drive . . . . . . . . . . . . . . . . . . . . . .8
Connecting the drive to your
computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Dismount and disconnect the drive. . . . .11
Further Advise. . . . . . . . . . . . . . . . . . . . . . . . . .12
Frequently Asked Questions . . . . . . . . . . . .12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .14
TOSHIBA Support . . . . . . . . . . . . . . . . . . . . . .16
Regulatory Information. . . . . . . . . . . . . . . . .16
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

3EN
INTRODUCTION
Thank you for choosing our TOSHIBA STORE steel
USB Hard Disk Drive.
This product has been designed and manufactured in
accordance with Toshiba’s high quality product
standards, by incorporating the latest technology
and user-interface, whilst ensuring best-in-class
performance, quality, workmanship and
environmental friendly protection.
Please read this User’s Manual carefully, as it contains
all relevant information for installation, usage and
maintenance of the drive, as well as security and
safety advice.
In case it does not behave as expected, please refer
to the “Frequently Asked Questions” section at the
end of this manual.

4EN
CHECK THE COMPONENTS
This User’s Manual is uploaded on the drive itself. We
recommend to backup the User’s Manual onto a CD
or your local hard disk drive, directly after the drive
being installed.
USB CaBle
QUiCk Start GUide Warranty leaflet
PoUCh
Store Steel 2.5”*
*Note:
Under certain lighting conditions like neon lighting, some color effects may be visible on the surface of the
casing. This is not due to a defective product but due to the material used and the UV coating to protect the
product from scratches.

5EN
SAFETY INSTRUCTIONS
In order to avoid malfunction or damage of the
drive, please carefully follow the precautions
listed below.
• Makesurethatyoubackupallyourdataonthe
drive, as Toshiba is not responsible for data
corruption or data loss. Toshiba will not cover any
data recovery cost.
• Donot
•open the enclosure or drive
•disassemble the drive or parts of it
•place liquids near or on the drive, as it may
damage the drive, cause personal injury or may
result in an electrical shock or fire
•bump, drop or jar the drive
•move the drive while operating, as data damage
may happen
•use other connectors than USB 2.0 bus powered
types
•disconnect cables while operating. Please
dismount the drive first!
•expose the drive to temperatures outside the
range of 5° – 40°C while operating, and
temperatures of -20° – 60°C while switched off
•expose the drive to wet or damp conditions
•cover the drive during operation, as it may
become overheated
•place the drive close to hot appliances

6EN
• Immediatelydisconnectthedriveif
•smoke or an unusual smell is coming from the
drive enclosure
•water has entered the drive enclosure or if it
becomes wet
•an object has entered the drive enclosure
•the cable has been damaged (in such case
replace the cable with a new one)
If the drive behaves not as expected or you have
doubts about the electrical safety, please contact
immediately the TOSHIBA hotline or an
authorised reseller!

7EN
SYSTEM REQUIREMENTS
•Windows XP / VISTA
•CPU with 750 MHz or faster
•10 MB system hard disk space
•256 MB system memory
•2 x available USB ports

8EN
INSTALLING THE DRIVE
Some information about bus-powered operation
and the supplied USB cable:
•Your drive is bus-powered. Therefore, there is no
need to connect an external power supply as all
needed current will be supplied by the
connected USB port(s).
•Typically, connecting only one USB port is
sufficient. However, in some cases you may
need to connect two ports with the bundled
cable as your host system may not supply
sufficient power per connected USB port. (To
find out more on how to connect the drive
correctly, please refer to the details described on
the following page).
•Passive USB hubs or USB connectors like
keyboards, mice or similar products cannot be
used or connected to the drive.
•Make sure that the connectors will be inserted
correctly.
•Never use pressure for connecting the cables.
Check the polarity before connecting!

9EN
CONNECTING THE DRIVE TO
YOUR COMPUTER
1. With your computer powered on and fully booted
up, plug the primary USB type A connector into a
USB port of your host system, or an active USB HUB.
For the time being, don’t connect the secondary
type A connector.
If it is needed, it will be determined after step 2.
2. Now, plug in the mini-USB connector into the
corresponding port of the drive itself.
PC
Secondary USB type
A connector (plug
into a second USB
port, if needed)
Primary USB type A
connector (plug into
your computer)
mini-USB
connector

10 EN
Immediately,
 • thePower/Dataindicatorlightwillilluminate
 • thedrivewillpowerup
 • thedriveshouldmountandanewdriveicon
should appear in “My Computer”
In case the drive does not mount after a few
seconds, it may not have sufficient power.
Although the Power/Data light is illuminated, you
need use the secondary type A connector.
Please follow the below instructions:
1. Unplug the mini-USB connector from the drive.
2. Plug in the secondary type A connector into a free
USB port of the host system or active USB hub.
3. Plug the mini-USB connector back into the drive
again. The drive should be mounted correctly
after a few seconds.

11 EN
DISMOUNT AND DISCONNECT
THE DRIVE
It is strongly recommended not to unplug the
drive by just unplugging the cable connection as it
may be that data is written to the drive at that
time.
Such data will be lost and the drive may be
damaged physically!
Please follow the steps below for a safe dismount
of the drive:
1. Click the “Safely Remove – icon”
A pop-up message box will appear listing the
external devices connected to your computer.
2. Select the TOSHIBA drive.
After a few seconds, you will get the notification
that it is now safe to remove the device.
3. Click “OK” and you can unplug the drive now.
Cleaning the drive case / enclosure
Before cleaning the drive, make sure that it’s
physically disconnected from the computer. We
suggest to use standard products for cleaning it and
to make sure that possible remaining liquid on the
surface will be wiped off.

12 EN
FURTHER ADVISE
For any further action of normal operation such as
renaming the drive, backup data, or file management,
we suggest to read your operation system user’s
manual.
Also for maintenance tasks such as defragmenting
and optimisation we suggest to refer to the operating
system user’s manual.
We also strongly suggest having anti-virus software
installed to protect your data against intended
damage caused by virus or trojan programs.
FREQUENTLYASKEDQUESTIONS
Q: Do I need to format my drive after installation?
A: No, as the drive is already formatted during the
manufacturing process
Q: Do I need USB drivers for Windows Vista, XP?
A: No, they are already available with your
operating system.
Q: Can I boot my system from the drive?
A: No, because Windows does not support booting
from external hard disk drives.
Q: Why doesn’t the drive need a fan?

13 EN
A: The drives are designed to have optimal heat
dissipation, and therefore no fan is required. This
results in a near silent operation.
Q: Why is the capacity of my drive (as shown in
Windows) lower than the drives actual stated
capacity?
A: This difference can be explained because of the
different methods of calculating the capacity.
Hard drive manufacturers calculate on the
decimal system, while the operating system
calculates in the binary system.
Example decimal:
1GB = 1.000MB = 1.000.000KB = 1.000.000.000
bytes
Example binary:
1GB = 1.024MB = 1.048.576KB = 1.073.741.824
bytes.
As a result, a 120GB (decimal) hard disk appears
in Windows to have just 112GB (binary)
Q: Can I use my drive to copy an operating
system from one computer to another?
A: No, you must follow the operating system
supplier instructions for installation. A simple
copy does not work.
Q: Does Toshiba offer a data recovery services?
A: No, Toshiba does not provide such data recovery
services.

14 EN
TROUBLESHOOTING
My computer does not recognize the disk drive at all.
• Makesureallofyourconnectionsaresecure.
• CheckifconnectingthesecondaryUSBconnector
may solve the problem; see “Installing the Drive”.
• IfyourdriveisconnectedviaaUSBhub,make
sure that it has its own power supply.
• Ifusinganadd-oncard,makesureitisworking
properly and update the software/firmware. If
using Windows XP make sure you have Service
Pack 1 or later.
Is it dangerous if the drive feels warm whilst in
operation?
A: This is normal, and therefore not dangerous.
The drive gives me a“Device cannot start. ”
A: Two possible reasons. It is either a power problem
and you should check the connections, or the
drive has a malfunction and requires service.
I cannot see my drive in “My Computer”, but it
does appear in the Device Manager.
A: Follow these instructions:
1. Right click on “My Computer”.
2. Select “Manage” in the pop-up menu.

15 EN
3. Select “Disk Management”.
You should see a list of available storage
devices.
4. Check, whether your drive is listed.
5. Right click on the right hand box and select
“Delete Partition” in the pop-up menu.
6. Right click on the box ad select “Create New
Partition” in the pop-up menu.
7. Then select “Primary Partition” in the partition
wizard window. Click next.
8. A drive letter will be displayed, which you can
change. Click next.
9. Confirm to format the drive.
As I try to format the drive, I receive the message
“Could not complete format”.
A: This can be caused by formatting the drive with
FAT file system.
Try “NTFS”file system. This should solve the
problem.
The drive seems to be operating slower than 480
Mbps (USB 2.0 specification).
A: Make sure that you are using a USB 2.0 port, and
not the old V1.1 standard.
There are some possibilities, like available CPU
resources, other connected USB devices at the
same time which may cause some slower
operation than the ideal 480Mbps/s.

16 EN
TOSHIBA SUPPORT
Need help?
For the latest driver updates, user manuals & FAQs
please have a look at the
TOSHIBA options & services support page:
computers.toshiba.eu/options-support
Please see computers.toshiba.eu/options-warranty
for the TOSHIBA hotline numbers.
REGULATORY INFORMATION
CE compliance
This product is CE marked in accordance with the
requirements of the applicable EU Directives.
Responsible for CE marking is Toshiba Europe GmbH,
Hammfelddamm 8, 41460 Neuss, Germany. A copy
of the official Declaration of Conformity can be
obtained from following website: http://epps.
toshiba-teg.com.
Working Environment
The Electromagnetic Compliance (EMC) of this
product has been verified typically for this product
category for a so called Residential, Commercial &
Light Industry Environment. Any other working
environment has not been verified by Toshiba and

17 EN
the use of this product in these working environments is
maybe restricted or cannot be recommended.
Possible consequences of the use of this product in
non verified working environments can be:
Disturbances of other products or of this product in
the nearby surrounding area with temporarily
malfunction or data loss/corruption as result.
Example of non verified working environments and
related advices:
Industrial environment (e. g. where 3-phase mains is
being used mainly): Danger of disturbances of this
product due to possible strong electromagnetic
fields especially near to big machinery or power
units.
Medical environment: The compliance to the
Medical Product Directive has not been verified by
Toshiba; therefore this product cannot be used as a
medical product without further verification. The use
in usual office environments e.g. in hospitals should
be no problem if there is no restriction by the
responsible administration.
Automotive environment: Please search the owner
instructions of the related vehicle for advices
regarding the use of this product (category).
Aviation environment: Please follow the instructions
of the flight personnel regarding restrictions of use.

18 EN
Additional environments not related to EMC
Outdoor use: As a typical home/office equipment
this product has no special resistance against ingress
of moisture and is not strong shock proofed.
Explosive atmosphere: The use of this product in
such special working environment (Ex) is not
allowed.
Following information is only valid for EU-member
States:
REACH - Compliance Statement
The new European Union (EU) chemical regulation,
REACH (Registration, Evaluation, Authorization and
Restriction of Chemicals), entered into force on
1 June 2007.
Toshiba will meet all REACH requirements and
is committed to provide our customers with
information about the chemical substances in our
products according to REACH regulation.
Please consult the following website www.toshiba-
europe.com/computers/info/reach for information
about the presence in our articles of substances
included on the candidate list according to article
59(1) of Regulation (EC) No 1907/2006 (“REACH”) in
a concentration above 0.1% weight by weight.

19 EN
Disposal of products
The crossed out wheeled dust bin
symbol indicates that products must be
collected and disposed of separately
from household waste.
The black bar indicates that the product
was placed on the market after August 13, 2005.
By participating in separate collection of products,
you will help to assure the proper disposal of
products and thus help to prevent potential
negative consequences for the environment and
human health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.
com) or contact your local city office or the shop where
you purchased the product.

20 EN
NOTICES
© 2009 TOSHIBA Europe GmbH. All rights reserved.
TOSHIBA reserves the right to make technical
changes. TOSHIBA assumes no liability for damages
incurred directly or indirectly from errors, omissions or
discrepancies between this product and the
documentation.
The Toshiba name and its logos are registered
trademarks of Toshiba. Other trademarks mentioned or
appearing in this document are the property of their
respective owners. Errors and omissions excepted.
StoreSteel2.5-UM-V2/0409