3
温馨提示：
Note:
!
!
Users may fix the problems on their own if the corrective action is to be taken by the user according to the chart below.
Non-professionals are prohibited from disassembling and repairing the product. Please contact the relevant professionals
for futher troubleshooting to avoid aggravating the problem.
Common faults
Water does not
flow into the tank
Water is
constantly
running into
the bowl.
Possible causes Corrective actions
1Household water supply has not been turned
on or has been cut off.
2. Angle valve has not been turned on.
3. Residuums in the inlet valve causing the float
device to not operate properly.
4. None of the above.
1. Flush valve seal is not completely closed due
to residuums around the outlet of the cistern
and flush valve (sand or debris lodged in
during installation).
2. The exposed part of the panel's adjust screw
is too long, which resulting the rubber of flush
valve can not fixed in a certain position and
can not sealed.
3. The part of panel's adjusting screw in the
cistern is too long, which may get stuck in the
soft pipe or cistern body and unable to return
sometimes.
1. Turn on the household water supply or
contact the relevant personnel (To be
done by the user).
2. Turn on the angle valve
(To be done by professionals only).
3. Check the fill valve and remove the
residuum (To be done by
professionals only).
4. Change the inlet valve
(To be done by professionals only).
1. Remove the residuums in the cistern
(To be done by professionals only).
2. Adjust the position of the panel's screw
(To be done by professionals only).
3. To cut back the adjust screw
(To be done by professionals only).
Selfdiagnosis and troubleshooting
3
Note:
Users may fix the problems on their own if the corrective action is to be taken by the user according to the chart below.
Non-professionals are prohibited from disassembling and repairing the product. Please contact the relevant professionals
for futher troubleshooting to avoid aggravating the problem.
Common faults
Water does not
flow into the tank
Water is
constantly
running into
the bowl.
Possible causes Corrective actions
1Household water supply has not been turned
on or has been cut off.
2. Angle valve has not been turned on.
3. Residuums in the inlet valve causing the float
device to not operate properly.
4. None of the above.
1. Flush valve seal is not completely closed due
to residuums around the outlet of the cistern
and flush valve (sand or debris lodged in
during installation).
2. The exposed part of the panel's adjust screw
is too long, which resulting the rubber of flush
valve can not fixed in a certain position and
can not sealed.
3. The part of panel's adjusting screw in the
cistern is too long, which may get stuck in the
soft pipe or cistern body and unable to return
sometimes.
1. Turn on the household water supply or
contact the relevant personnel (To be
done by the user).
2. Turn on the angle valve
(To be done by professionals only).
3. Check the fill valve and remove the
residuum (To be done by
professionals only).
4. Change the inlet valve
(To be done by professionals only).
1. Remove the residuums in the cistern
(To be done by professionals only).
2. Adjust the position of the panel's screw
(To be done by professionals only).
3. To cut back the adjust screw
(To be done by professionals only).
Self diagnosis and troubleshooting
簡易故障判斷及處理方法
溫馨提示：
以下表格的問題點的處理方法內有註明(針對用戶)的，用戶可以參照後自行解決。如果解決不了，嚴禁未經
指定的非專業人員進行自行拆解和維修，請立即聯繫相應的專業人員解決，避免問題擴大化或產生不必要的
麻煩和損失。
常見故障 原因 處理方法
水箱無法進水
水箱有水不斷
流到馬桶裡
1.進水總閥未打開或停水。
2.水箱三角凡而未打開。
3.進水器浮筒有異物卡住或進水器傳動部件導致
浮筒無法正常作動。
4.排除以上原因，依然無法進水。
1.打開進水總閥或聯繫業者解決
(針對用戶)
2.打開水箱三角凡而
(針對專業的維修人員)
4.更換進水器
(針對專業的維修人員)
3.檢 進水器並排除異物
(針對專業的維修人員)
1.清理水箱內部的異物
(針對專業的維修人員)
3.剪短面板調節螺桿
(針對專業的維修人員)
2.調整面板調節螺桿的位置
(針對專業的維修人員)
3.在水箱裡面的面板調節螺桿偏長，頂到水箱
內部的軟管或其水箱箱體，導致無法復位。
2.面板調節螺桿外露部份偏長，面板裝上後造
成排水閥橡膠圈固定在某一位置上，無法密
閉。
1.水箱出水口、排水閥底座周圍有異物(砌牆時
不小心掉入的砂漿、小石塊等)，造成排水閥
無法完全密合。
